Salesforce Developer

*THIS POSITION DOES NOT PROVIDE SPONSORSHIP*

Description

Supports the Digital Learning department by leading strategic efforts to implement and support Salesforce platforms. This position is responsible for solution architecture, configurations, development, release management, implementation of changes and owning the Digital Learning instance of Salesforce. Responsible for research of new emerging technologies with regards to Salesforce Education Cloud, Data Cloud, and Marketing Cloud. Position will work in lockstep with Digital Learning’s units, campus partners, and external vendors to provide technical support in the implementation and support of the Salesforce platform.

TECHNICAL-60%

• Researches, designs, and communicates solution architecture approach.

• Develops proof of concepts (POC) and changes to release into preproduction and production environments.

• Peer review changes to ensure standards and best practices are met.

• Develops and enforces standard operating procedures for release management and source control.

• Creates documentation and testing plans.

• Assists with User Acceptance Testing (UAT) and release training.

• Provides troubleshooting and platform support

ANALYTICAL-20%

• Ability to gather and analyze business requirements to design scalable, effective solutions.

• Problem-solving skills to troubleshoot and optimize system performance.

• Data modeling and understanding how to structure data efficiently within Salesforce.

• Skills to monitor and analyze the performance of Salesforce implementations.

• Analyzing user feedback and system interaction patterns to improve the usability of Salesforce features.

• Ability to anticipate challenges in system integrations or customizations.

COLLABORATION ADN COMMUNICATION-10%

• Strong ability to work with cross-functional teams, including administrators, stakeholders, and end-users, to align technical solutions with business needs.

• Effective communication to translate technical concepts for non-technical audiences.

• Team-oriented approach for working in Agile or Scrum environments.

• Mentors and provides work direction to others.

PROJECT MANAGEMENT AND ADAPTABILITY-10%

• Familiarity with project management methodologies to manage tasks and timelines efficiently.

• Adaptability to learn and implement new Salesforce features or updates as they are released.

• Ability to prioritize tasks and work in a fast-paced, evolving environment.

Skills

salesforce crm, apex, lightning, rest api, soap, agile methodology, scrum methodology, salesforce, erpss

Top Skills Details

salesforce crm, apex, lightning, rest api, soap, agile methodology, scrum methodology, salesforce, erpss

Additional Skills & Qualifications

• Ability to lead architectural discussions and make strategic decisions for Salesforce implementations.

• Deep understanding of enterprise-level Salesforce implementations, including multi-org strategies and governance.

• Familiarity with DevOps practices for Salesforce, including CI/CD pipelines and automated testing.

• Knowledge of Marketing Cloud, Data Cloud, and MuleSoft.

• Three or more years of progressively responsible development experience in Salesforce

• Experience working in a higher education setting.

• Understanding of ETL (extract, transform, load) technologies and practices.

Experience Level

Intermediate-Senior Level