International Document Agent

Job Title: International Document Agent

Job Description

Prepare customs entries for all shipments to be submitted to U.S. Customs in a timely manner. Review documents for accuracy and ensure compliance with customs regulations. Identify products subject to Other Government Agencies (OGA) requirements and derive Harmonized Schedule Tariff codes. Interface with customers regarding Customs and Border Protection (CBP), OGA delivery, and irregularities.

Responsibilities

• Prepare and submit customs entries for all shipments to U.S. Customs.
• Review documents for accuracy and compliance with customs regulations.
• Identify products subject to Other Government Agencies (OGA) requirements.
• Derive Harmonized Schedule Tariff codes and enter OGA/PGA data.
• Interface with customers on CBP, OGA delivery, and irregularities.
• Manage daily tracking reports for open shipments.
• Track and trace shipments, coordinating with steamship lines, freight forwarders, and Container Freight Stations (CFS) on the availability of imported shipments.
• Issue delivery orders and arrange with trucking companies for pick-up and delivery.
• Handle accounting processes, including the issuance of invoices and freight bill approval.
• Perform additional duties as assigned.

Essential Skills

• 3–5 years of relevant experience with a strong understanding of current U.S. Customs regulations and Harmonized Tariff Codes.
• Proficiency in CargoWise One.
• Skilled in Microsoft Office, particularly Word and Excel.
• Strong attention to detail.
• Excellent time management and organizational abilities.

Additional Skills & Qualifications

• Bachelor’s degree in a related field preferred.
• Customs Broker License is a plus, but not required.
• Experience in customer service, negotiation skills, billing research, import logistics, ocean import, invoicing, administrative support, order entry, documentation process, email handling, ocean export, bill of lading, ocean freight.

Work Environment

This position is located onsite at corporate headquarters in an office environment.

This is a Contract to Hire position based out of Memphis, TN.

The pay range for this position is $28.00 - $28.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Memphis,TN.

This position is anticipated to close on Apr 8, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.