Clinical Trial Assistant

Clinical Trial Assistant

Job Description

The Clinical Trial Assistant provides crucial on-site technical support to participants during their scheduled visits. This role involves assisting participants in porting their mobile phones to the required platform, configuring and pairing Apple Watch devices with their mobile phones, and ensuring the proper installation of necessary applications and system settings. The assistant will verify device connectivity, data synchronization, and functionality, troubleshoot basic technical issues related to mobile devices and wearables, and provide clear instructions and guidance on device usage. The role requires maintaining compliance with data privacy, security, and study protocols.

Responsibilities

• Provide on-site technical support to participants during scheduled visits.
• Assist participants with porting their mobile phones to the required platform.
• Configure and pair Apple Watch devices with participant mobile phones.
• Ensure proper installation of required applications and system settings.
• Verify device connectivity, data synchronization, and functionality.
• Troubleshoot basic technical issues related to mobile devices and wearables.
• Provide clear instructions and guidance to participants on device use.
• Document setup completion and any technical issues encountered.
• Maintain compliance with data privacy, security, and study protocols.

Essential Skills

• Experience in clinical trial or clinical research.
• Proficiency with devices, including Apple iOS.
• Ability to use technical platforms such as Exponent.

Additional Skills & Qualifications

• Previous experience or an equivalent combination of education, training, and experience comparable to 0 to 2 years.

Work Environment

The role is based onsite in Austin, where you will work closely with participants and ensure seamless integration of technology into their trial experience. The environment emphasizes compliance with data privacy and security standards.

This is a Contract to Hire position based out of Austin, TX.

The pay range for this position is $29.70 - $33.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Austin,TX.

This position is anticipated to close on Apr 3, 2026.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

Actalent is an equal opportunity employer.

About Actalent

Actalent is a global leader in engineering and sciences services. For more than 40 years, we’ve helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000+ extraordinary employees who connect their passion with purpose every day.

Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.