Member Services Representative

Urgently Hiring 10 Member Service Reps with a Health Plan! MUST BE Bilingual in a language

Must have:

• Bilingual in a language
• at least 1 year of call center
• at least 1 year of healthcare experience
• healthplan exp preferred

REMOTE, equipment provided

Pay: $21/HR

M-F with rotating weekend shifts (Shift ranges 6am-8pm- 8hrs in between)

Description

Serves members by being an advocate and point of contact for member questions and concerns regarding benefits, eligibility, referrals, claims and any other aspects of plan benefits and services. Ensures member satisfaction by providing superior customer service and willingness to help at all times while maintaining a professional demeanor.

Additional Skills & Qualifications

Call Center - 2+ years

Bilingual in a MUST

Health plan experience preferred

Experience Level

Intermediate Level