Remote Call Center Representative $17/HR - IMMEDIATE HIRE

IMMEDIATE CALL CENTER REPRESENTATIVE OPENINGS - 100% REMOTE

OPPORTUNITY TO WORK FOR ONE OF THE LARGEST EDUCATIONAL ORGANIZATIONS IN THE AREA

EQUIPMENT PROVIDED

SHIFT: 8am-10pm EST 7 days a week (WEEKENDS AND WEEKDAYS), you must be flexible to be assigned a 5 day 40 hour work week schedule

$17/HR

Qualifications:

• 2 years of call center representative experience
• Excellent communication skills
• Microsoft Office proficient

Description

Purpose of the Position: The Family Enrollment Counselor - They build and maintain positive relationships with families interested in enrolling in Connections Academy schools. The role involves delivering a superior customer experience by explaining the value and benefits of the school, ensuring parents understand the virtual school experience, and helping families make informed enrollment decisions.

Core Tasks & Responsibilities:

• Work in school-specific outbound task forces to achieve enrollment goals.
• Support families via inbound calls, assisting them through the enrollment process.
• Make outbound calls to families interested in enrolling.
• Serve as an enrollment expert for families.
• Act as an ambassador for the school in interactions with students and families.
• Liaise between local schools and enrollment to resolve issues.
• Stay updated on enrollment policies and guidelines and communicate changes to families.
• Communicate changes in school events, policies, and guidelines through interactions with school staff and parents.
• Perform other duties as assigned.