Inside Sales Representative

Description

The Account Representative communicates directly with customers to win the scheduling of in-home demonstrations of our products, and make direct-to-consumer sales of products. This position sources and follows up on sales and customer leads from various sources, working with various scripts and product information provided. Must develop a strong product knowledge, and communicate effectively and confidently with customers, installers, and operations.

• Coordinates across multiple business functions and departments to schedule demonstration and installation appointments nationwide.

• Uses a computerized system for tracking, information gathering, and/or troubleshooting.

• Completes various periodic and recurrent career development and skills training sessions.

• Focuses on qualifying inbound and outbound inquiries and converting them to appointments.

• Sources new sales opportunities through lead follow-up.

• Manages prospects through all stages of the appointment setting cycle.

• Have a sales mentality, be able to overcome objections.

Skills

Customer service, Customer support, appointment scheduling, appointment setting, Inside sale, Sales, Inbound call, Customer service call center, Sales support, collecting, Data entry, collections service, Outbound calls, Collections customer service, Inside sales support, Collection, Cold calling