Front Office Medical Assistant

CERTIFIED Front Office Medical Assistant – Plano, TX

Location: Plano, TX

Job Type: Full-Time, M-F from 8-5

Overview:

We are looking for a Front Office Medical Assistant to join our healthcare team in Plano, TX. This role is ideal for someone who excels in patient interaction, administrative support, and medical office operations. If you have a passion for healthcare and enjoy creating a welcoming environment for patients, we’d love to hear from you!

Responsibilities:

• Greet patients and assist with check-in/check-out procedures.
• Schedule and manage appointments, ensuring efficient workflow.
• Verify insurance information and handle prior authorizations.
• Maintain electronic medical records (EMR) with accuracy and confidentiality.
• Answer phone calls, provide patient support, and coordinate office communication.
• Assist providers with medical documentation and basic clinical tasks as needed.
• Ensure compliance with HIPAA regulations and maintain a clean, organized office space.

Qualifications:

• Medical Assistant Certification (CMA, RMA, or CCMA)preferred.
• Previous experience in front office medical administration
• Strong customer service and communication skills.
• Proficiency in EMR systems, scheduling software, and insurance verification.
• Ability to multitask in a fast-paced medical setting.