ED Patient Access Tech

Patient Access Technician

Location: Norfolk VA

Position Summary

• Under the direction of departmental leadership, the Patient Access Technician provides clerical and secretarial support for the patient care team and serves as a liaison between patients, families, and medical support services. This role plays a critical part in the revenue cycle process, ensuring accurate patient registration, insurance verification, and customer service in a fast‑paced, high‑volume healthcare environment. Patient Access Technicians will support either the Emergency Department or the Admitting Department and will be trained to work across multiple registration areas based on operational needs

Open Shifts:

• 8a-430p
• 8a-430p and every other weekend
• 9a-530 and every other weekend
• 1p -930 pm and every other weekend

Key Responsibilities:

• Greets and assists patients and visitors upon arrival while providing excellent customer service
• Registers patients accurately using electronic systems in a fast‑paced hospital environment
• Performs quick registration in the Emergency Department by collecting patient name, date of birth, and basic demographics to expedite triage
• Completes bedside registration for Emergency Department patients including insurance verification, co‑payment collection, authorization entry, and demographic updates
• Performs full registration for higher‑acuity Emergency Department patients and mental health cases
• Registers inpatient surgical and hospital admission patients through the Admitting Department
• Verifies insurance coverage, collects co‑payments, and obtains patient signatures on treatment and financial obligation forms
• Cross‑trained to register patients in the laboratory as needed
• Supports high patient volume and multiple registration locations based on operational needs
• Works closely with nursing, clinical, and ancillary staff to ensure timely and accurate patient access
• Must be comfortable working in a high‑acuity environment with exposure to trauma, mental health cases, deaths, and infectious diseases
• Ensures compliance with HIPAA regulations and patient confidentiality at all times

Skills

• Patient Registration, Medical Terminology, computer skills, Patient Access, Insurance Verification, medical reception, EPIC

Top Skills Details

• Patient Registration,Medical Terminology,computer skills

Additional Skills & Qualifications

• Have to be able to work in high volume and high pressure environment
• 1–2 years of healthcare administrative experience (patient access, registration, front desk, scheduling, or admitting)
• Strong customer service, communication, and computer skills
• Ability to work efficiently in a fast‑paced, high‑stress environment
• Emergency Department, hospital admitting, or EPIC EMR experience preferred
• Need to be comfortable dealing with the traumas that come in as well as all illnesses.

Experience Level

Entry Level

This is a Contract position based out of Norfolk, VA.

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Norfolk,VA.

This position is anticipated to close on Apr 10, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.