Job Title: Administrative Assistant

Job Description

We are seeking a highly organized and detail-oriented Administrative Assistant to support our team in managing records related to compliance, insurance claims, and incident reports. This role involves ensuring accurate documentation, addressing gaps in records, and assisting in the transition to a new risk management system.

Responsibilities

• Organize and maintain records for compliance, insurance claims, and incident reports.
• Ensure all documentation is accurately named, filed, and easily retrievable.
• Identify and address gaps in documentation to ensure complete event records.
• Support a high-volume workflow environment with varying levels of administrative needs.
• Collaborate with Claims Manager, Claims Administrator, and Claims Analyst to triage and prioritize incoming tasks.
• Assist in the transition to a new risk management system by supporting data quality and organization.
• Provide administrative support for renters insurance, purchasing, and general claims processing.

Essential Skills

• Proven experience (3+ years) in administrative support or record keeping, preferably in a risk, insurance, or real estate environment.
• Strong organizational skills with a keen eye for detail and accuracy.
• Ability to manage multiple priorities and meet deadlines in a fast-paced setting.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite; particularly SharePoint, Excel, and Outlook.

Additional Skills & Qualifications

• Experience in administrative support, data entry, and filing.
• Familiarity with employee records management.

Work Environment

This position is onsite in Norfolk, VA, with working hours from Monday to Friday, 9am to 5pm. Our collaborative environment involves close work with operations, legal, accounting, finance, and more, providing a diverse and engaging workplace. The role offers potential for growth and may lead to permanent employment as the team transitions to a new automated system.