Program Manager

Program Manager (Contract)

Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft.

Summary:
This position offers an exciting opportunity to serve as a critical liaison between internal engineering teams and external partners in support of a vital certification program. The successful candidate will manage complex workflows, coordinate cross-functional activities, and ensure seamless partner experiences throughout onboarding and ongoing program participation. This role requires strong organizational skills, technical acumen, and the ability to navigate multiple stakeholder relationships while maintaining program integrity and meeting delivery timelines. The position involves managing submission workflows, resolving technical and process-related issues, and providing analytical insights that drive program success and platform readiness.

Job Responsibilities:

• Partner closely with internal engineering teams and external partners to support driver servicing workflows
• Manage driver submission workflow issues from intake through delivery, including troubleshooting and resolution
• Coordinate partner onboarding processes and guide partners through required certification procedures
• Assist with partner suspension reviews and account management activities
• Track and report on schedules, milestones, and program status to stakeholders and leadership
• Create and maintain requirements documentation, scope definitions, and functional specifications
• Provide technical and analytical information to Product Managers and key stakeholders
• Organize and facilitate cross-functional activities to ensure program milestones are achieved
• Monitor program execution to ensure delivery within schedule and budget constraints
• Resolve blockers and coordinate with validation teams to maintain workflow efficiency
• Review and track partner submission issues and account-related concerns on an ongoing basis

Requirements:

• Minimum 3 years of program management experience
• Minimum 3 years of cross-functional coordination experience
• Minimum 2 years of experience with status reporting and tracking tools
• Experience supporting software or platform programs
• Experience managing external partner relationships
• Experience coordinating across engineering and product teams
• Experience with hardware ecosystems preferred
• Experience with driver development or validation workflows preferred
• Bachelor's degree or equivalent professional experience
• Program management expertise with demonstrated ability to manage complex initiatives
• Cross-functional coordination and collaboration across multiple teams and organizations
• Proficiency with status reporting and project tracking tools
• Strong analytical and problem-solving capabilities
• Excellent written and verbal communication skills
• Technical aptitude for understanding software and platform ecosystems
• Stakeholder management and relationship-building abilities
• Documentation creation and maintenance skills
• Schedule management and milestone tracking
• Issue resolution and escalation management

Additional Details:

• Location: Remote
• Duration: 5 months
• Pay Range*: $47.50 - $54 per hour
• Weekly Schedule: 40 hours
• Job Status: Non-Exempt
• Application Deadline: Apply within 72 hours of the posting date to ensure consideration.

This role is eligible for the following benefits:

• Medical, dental & vision
• Hospital plans
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
• Company paid short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Employee Assistance Program
• Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave

Benefits are subject to change and may be subject to specific elections, plan, or program terms.

AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email accommodation@allegisglobalsolutions.com for other accommodation options.

In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.

Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us.

*We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.