Executive Assistant

Job Description

Customer Experience organization is seeking an exceptionally bright, multi-tasking, and self-motivated Executive Assistant to provide full administrative support to two directors. This role encompasses managing complex calendars and travel, maximizing time efficiency, and working closely with other Executive Assistants within this team The position will manage critical meetings in a fast-paced environment and continuously seek new opportunities to make the directors and their teams more efficient.

Responsibilities

• Proactively manage executives' complex calendars with attention to accuracy, detail, and allocation of time to promote productivity.
• Coordinate domestic and international travel, creating detailed travel itineraries and managing international travel processes including passports, visas, and other documentation.
• Organize and manage meetings, including setting agendas and driving follow-up of action items, off-sites, and team-based social events with associated budgets and logistics.
• Process expense reports and invoices as needed.
• Act as a liaison between the directors and their directs and associated teams.
• Work in partnership with organizational leaders, functional business partners (e.g., Finance, HR), and other EAs to provide seamless support to the directors and teams.
• Understand business priorities and identify process improvements to create efficiency and scale for the directors and their leadership teams.
• Track and drive completion of key deliverables and follow-up on outstanding items.
• Successfully complete critical aspects of deliverables with a hands-on approach, including drafting various documents and correspondence.
• Support annual operational planning processes, business planning, and performance review cycles.
• Other projects as assigned.

Essential Skills

• Executive support experience
• Calendar management expertise
• Proficiency in Microsoft Office
• Strong administrative support skills
• Ability to manage complex schedules and travel arrangements
• Excellent organizational skills
• Attention to detail
• Ability to meet tight deadlines
• High level of integrity and discretion in handling confidential information

Additional Skills & Qualifications

• Experience working in a fast-paced environment
• Capacity to work successfully in a team environment
• Flexibility and ability to change direction quickly
• Professionalism in dealing with executives inside and outside the company

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:

• Medical, Dental & Vision
• 401(k)/Roth
• Basic/Supplemental Life & AD&D
• Short and long-term disability
• HSA & DCFSA
• Transportation benefits
• Employee Assistance Program
• Company Paid Time off or State Sick Leave