Administrative Assistant (Spokane, WA)

Job Title: Administrative Assistant

Job Description

We are seeking a dedicated Administrative Assistant to join our team. The ideal candidate will be responsible for processing participant claims and reimbursements accurately and on schedule, reviewing debit card transactions, and assisting participants by phone and email regarding eligible expenses, balances, and plan rules. The role also involves supporting employer groups with plan setup, reporting, renewals, and troubleshooting, maintaining accurate records, and ensuring compliance with IRS and plan requirements.

Responsibilities

• Process participant claims and reimbursements accurately and on schedule.
• Review debit card transactions and substantiation documentation.
• Assist participants by phone and email regarding eligible expenses, balances, and plan rules.
• Support employer groups with plan setup, reporting, renewals, and troubleshooting.
• Maintain accurate records and ensure compliance with IRS and plan requirements.
• Perform routine account audits and resolve discrepancies.
• Assist with system updates, testing, and process improvement initiatives.

Essential Skills

• Administrative support
• Customer service
• Data entry
• Front desk
• Microsoft Excel
• 1+ years of administrative experience
• Strong verbal and written communication skills
• Excel calculations

Additional Skills & Qualifications

• High school diploma or equivalent
• 1–3 years of experience in benefits administration, healthcare, insurance, finance, or a related field
• Strong attention to detail and organizational skills
• Excellent written and verbal communication
• Comfortable working in Microsoft Office (Excel, Outlook, Word)

Work Environment

Work hours are Monday to Friday, from 8am to 5pm, with an early leave at 4pm on Fridays. The position is within the Consumer Driven Healthcare Department. Our workplace is family-oriented, where everyone is more than just a number. Upon conversion, employees will be entitled to union membership, competitive benefits, and opportunities for career advancement. Enjoy amazing medical, vision, and dental insurance coverage, along with free food and snacks, and 10 paid holidays.

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following: 

· Medical, dental & vision 

· 401(k)/Roth

· Insurance (Basic/Supplemental Life & AD&D) 

· Short and long-term disability 

· Health & Dependent Care Spending Accounts (HSA & DCFSA) 

· Transportation benefits 

· Employee Assistance Program 

.Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract to Hire position based out of Spokane, WA.

The pay range for this position is $19.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Spokane,WA.

This position is anticipated to close on Apr 10, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.