Sales Account Manager
Staples, Inc.
Posted Tuesday, April 14, 2026
Posting ID: rjf-91693452
Staples is business to business. You’re what binds us together.
At Quill, a Staples company, we help businesses work better by delivering the products, solutions, and service they need to succeed. As a Senior Inside Sales Specialist, you’ll play a critical role in driving strategic growth across Quill’s largest and most complex customers. This is a consultative, high-impact role for a sales professional who thrives on solving complex challenges, influencing outcomes, and building long-term customer partnerships. You’ll act as a trusted advisor, category expert, and senior collaborator—helping shape account strategy, win enterprise-level opportunities, and deliver meaningful value for customers across the U.S.
What you’ll be doing:
- Drive high conversion rates on complex, high-value opportunities while maintaining approved margin guidelines.
- Consistently meet or exceed net sales, margin, and growth targets across strategic and enterprise-level accounts.
- Partner closely with Key Account Managers and Field Sellers to support Quill’s largest, highest-value customers.
- Lead consultative sales motions for complex, multi-stakeholder deals requiring customized solutions and strategic pricing.
- Manage and prioritize multiple high-value lead channels with a focus on revenue impact.
- Demonstrate advanced expertise in Quill’s product offerings, pricing strategies, and solutions to influence buying decisions.
- Own, forecast, and manage a robust opportunity pipeline in CRM, ensuring accuracy and adherence to Pipeline SOPs.
- Collaborate cross-functionally with sales, merchants, vendors, and internal partners to design comprehensive customer solutions.
- Grow share of wallet through vendor consolidation, account expansion, and deeper account penetration strategies.
What you bring to the table:
- A highly driven, competitive, and results-oriented mindset with a passion for winning complex opportunities.
- Strong consultative selling skills with the ability to influence, persuade, and guide customer decision-making.
- Confidence navigating change and ambiguity in a fast-paced, performance-driven sales environment.
- Excellent communication, presentation, and stakeholder engagement skills.
- Strong time-management and organizational skills with the ability to prioritize competing demands.
- Resilience and persistence—viewing rejection as an opportunity to learn and improve.
- A customer-first mentality with the ability to balance customer needs and business objectives.
- Ownership mindset—you proactively identify solutions, drive outcomes, and elevate team performance.
Commitment to continuous improvement and sharing best practices across the team.
What’s needed – Basic Qualifications:
- High School Diploma or GED required.
- At least 12 months of relevant experience in sales or customer service.
- Demonstrated ability to communicate, present, and influence effectively.
- Strong verbal and written communication skills.
- Ability to prioritize tasks and manage time effectively in a results-driven environment.
- Critical-thinking and problem-solving skills.
What’s needed – Preferred Qualifications:
- Knowledge of category-specific products and services (Technology, Furniture, Print/Promotional, or Large Volume Quotes).
- Experience supporting complex or enterprise-level customer accounts.
- Strong ability to navigate multi-stakeholder sales conversations and negotiations.
- Comfort leveraging CRM tools and data to guide strategy and decision-making.
We Offer:
- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
- 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
For MA or Remote in US: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
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