L4 DC Tech

Schedule: B-side night, Thursday, Friday, Saturday & every other Wednesday, 6pm-6am

Location: Onsite – Mt. Pleasant, WI

Job Overview

We are seeking an experienced and highly skilled Level 4 Data Center Technician to join our IT operations team. This role is critical to supporting GPU cluster deployments and maintaining high-performance infrastructure within a Microsoft data center environment. The ideal candidate will have deep expertise in server and network hardware, cabling, and data center standards, with a strong background in break-fix operations and project leadership.

Key Responsibilities

General Duties:

• Perform tasks across Level 1–3 technician scopes as needed.
• Manage ITSM tickets and provide advanced troubleshooting.
• Lead and coordinate data center build activities and ensure alignment with standards.
• Serve as a liaison between team members and management, prioritizing workloads and monitoring project timelines.

Hardware & Infrastructure:

• Deploy and configure servers, switches, and GPUs.
• Conduct break-fix tasks on servers, GPUs, network hardware, and cabling.
• Install components (NICs, drives, memory) and update firmware.
• Rack, stack, and cable equipment per wire maps and standards.
• Land fully populated GPU/network racks including baying, leveling, grounding, and containment setup.

Cabling & Connectivity:

• Install, test, label, and patch copper and fiber (SM, MM, MPO) cabling.
• Handle optical modules (SFPs, QSFPs) and clean fiber connectors (SC, LC, MPO).
• Ensure proper cable routing, dressing, and connector installation.

Project & Team Leadership:

• Review and validate build documentation and BOMs.
• Provide thought leadership and drive program growth.
• Manage multiple concurrent projects in a high-pressure environment.
• Communicate progress using tracking tools, MS Office, and documentation standards.

Required Qualifications

• 10+ years of data center deployment and break-fix experience.
• Proven expertise in GPU/network rack deployment and cabling technologies.
• Strong knowledge of Ethernet cabling (Cat5, Cat6, fiber optics).
• Experience with DC power systems and equipment.
• Familiarity with Microsoft data center environments and telecom engineering designs.
• Excellent communication and documentation skills.
• Willingness to travel as needed.

Preferred Certifications & Skills

• Certifications: CompTIA A+, Server+, CCENT, CCNA (preferred), MCP/MSCE (preferred)
• OS Experience: Windows Server environments
• Scripting: PowerShell, Python, Bash (preferred)

Top Skills

• Data Center Operations
• Deployment & Troubleshooting
• Fiber Optic Cabling
• Rack & Stack
• GPU Installation
• Copper/Fiber Cabling