Job Title: Quality Engineer

Job Description

We are seeking a dedicated Quality Engineer to serve as the primary quality interface with our customers. This role involves diagnosing and communicating issues, ensuring containment, conducting root cause analysis, and implementing corrective actions to achieve zero PPM and world-class customer support.

Responsibilities

• Act as the primary customer quality contact, urgently diagnosing and communicating issues, ensuring containment and conducting root cause analysis.
• Support existing production programs and new product launches by ensuring quality systems are in place for all assigned production areas.
• Work with program teams to create and maintain APQP documentation, including FMEAs, Control Plans, Process Flows, and Work Instructions.
• Execute GR&R analyses and capability studies to ensure confidence in equipment and product performance.
• Collaborate with and lead cross-functional teams to manage PPAPs with customers.
• Identify supplier-associated quality issues and oversee containment, root cause analysis, and corrective action implementation.
• Provide product and process expertise, visiting suppliers when necessary.
• Maintain systems, tools, and metrics to track key quality indices such as customer PPM, FTT, and scrap costs.
• Utilize Six Sigma expertise and evidence-based improvements to drive better results.
• Serve as an internal technical resource by demonstrating knowledge of products and production processes/equipment.
• Conduct training related to quality systems and automotive standards to ensure competency in critical functions.
• Promote safety and ergonomic practices in accordance with 5S principles.

Essential Skills

• Minimum of 3 years of experience working in a manufacturing environment, preferably in the automotive industry.
• Bachelor's Degree in an engineering-related field.
• Knowledgeable in GD&T and use of standard inspection metrology equipment.
• Experience with IATF16949 standard.
• Minimum of 3 years of working with supplier quality and customer-facing roles.

Work Environment

The Quality Engineer will work at locations in Waukesha and Whitewater, interacting extensively with customers. The role involves collaboration with various teams and a focus on maintaining high safety and ergonomic practices.