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We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary The On-Site EAP Counselor provides confidential, on-site behavioral health support and consultation services to airline employees at Miami International Airport (MIA). This role focuses on early assessment, short-term counseling, workplace consultation, crisis response, and referrals to appropriate levels of care. The counselor partners closely with leadership, union representatives, and internal wellness resources to support employee well-being, safety, and productivity. Key Responsibilities <ul><li> Responsible for provision of on-site consultation, counseling and informational services to Airline employees. </li><li> Provide initial assessment and triage for mental/behavioral health services. </li><li> Provide short-term individual counseling with a variety of presenting issues including but not limited to mental, emotional, disorders, conditions, addictions, lifestyle management and worklife concerns. </li><li> Provide referral to appropriate treatment or higher level of care based on clinical assessment (i.e. RFL, behavioral health of medical insurance, emergent behavioral health services, and community resources). </li><li> Provide referrals to, and promote, other support benefits that the company has in place. </li><li> Ensure RFL benefit coordination for all employees. Be knowledgeable of all EAP offerings. </li><li> Partner with managers, Union representatives, drug and alcohol team members, and local points of contact to support the needs of overall employee group at the work site. </li><li> Conduct workshops, panel discussions and training seminars on health enhancement topics leveraging Aetna approved catalogue and training materials. </li><li> Support company related events as needed (i.e. health fairs). </li><li> Provide on-site Critical Incident Stress Debriefing (CISD), by conducting group and individual sessions following a traumatic event, as requested and as clinically supportive and appropriate </li><li> Offer Management Consultation (MC) to managers, Union representatives, and other leadership and assist with any connection needed for formal referrals related to workplace issues </li><li> Complete formal substance use assessment, treatment referral, and case management for non DOT and DOT covered employees </li><li> Attend Internal and External Meetings as requested/appropriate with various attendees including onsite clinical manager, clinical onsite team, Airline employees and representatives. </li><li> Maintain current licensure in good standing. Seek professional development and meet all licensure requirements in the state where you are providing services. </li><li> Collaborates with team of professionals in a way that supports a positive clinical outcome and continuity of care for all employee clients </li><li> Protect the confidentiality of member information and adhere to enterprise, EAP policies regarding confidentiality. </li><li> Maintain accurate and complete documentation of required information that meets risk management and regulatory requirements. Submit documentation on a routine, timely basis. </li></ul> Required Qualifications: <ul><li> Current, unrestricted clinical license (one of the following): <ul><li> LCSW </li><li> LMFT </li><li> Licensed Psychologist </li><li> Licensed Clinical Professional Counselor (LCPC) </li></ul></li><li> 3 + years of direct clinical experience providing counseling and assessments. </li><li> 2 + years of experience in substance use assessment and treatment. </li><li> SAP certification (DOT) or willingness to obtain certification . </li><li> Ability to work on-site in a fast-paced, operational environment. </li></ul> Preferred Qualifications <ul><li> Experience working as an On-Site EAP Counselor at a large company/organization within an EAP, Wellness, and/or medical setting </li><li> Bilingual: English/Spanish </li><li> Familiarity with work related issues and working with Unions </li><li> Expertise in workplace related stress within a corporate environment </li><li> Strong intercultural expertise, particularly in a corporate environment </li><li> Familiarity with workplace violence assessments, prevention and post incident recovery </li><li> Certified Employee Assistance Professional (CEAP) </li><li> Ability to work effectively as part of multi-disciplinary team, working collaboratively with your on-site resources </li><li> Work collaboratively with HR and management team on employee wellness initiatives </li><li> Strong teamwork and collaboration skills </li><li> Ability to deliver trainings to employees in an effective manner </li><li> Strong communication (written, verbal) and customer service skills </li><li> Strong organizational and documentation skills </li><li> Ability to respond to plan sponsor needs in a timely manner (email, in person, etc.) </li></ul> Education Master's Degree within behavioral health Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $60,522.00 - $129,615.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/15/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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On‑Site EAP Clinical Counselor (Substance Abuse Focus)

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary Health is everything. At CVS Health, we are committed to increasing patient access to care, lowering costs and improving the quality of care. Millions of times a day, we're helping people on their path to better health- from advising patients on their prescriptions to helping them manage their chronic and specialty conditions. Because we're present in so many moments, big and small, we have an active, supportive role in shaping the future of health care. Pharmacy Technicians are at the forefront of our purpose as they deliver compassionate care to our millions of patients every day. Come join our team of dedicated and caring Pharmacy Technicians who demonstrate our core values of Accountability, Caring, Collaboration,Innovation and Integrity in everything they do in our pharmacies every day. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, we have a place for you on our team to use your skills and talents to serve and care for our patients and customers. The Pharmacy Technician position provides individuals with an opportunity to work in a leading retail pharmacy company and in a role that positively impacts the lives and health of others. You will work in an environment where the highest professional and ethical standards are maintained as well as full compliance with all Federal, State and Local laws and regulations. Pharmacy Technicians take important steps to ensure all medication needs and regulatory compliance standards are met for our patients and they demonstrate ethical conduct and maintain patient confidentiality at all times. Success for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team's ability to promptly, safely and accurately fill patient prescriptions all while providing caring service that exceeds customer expectations. If you like working in fast-paced environments and demonstrating compassionate, genuine care for patients and customers, this job is for you! As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification requirements according to your State's Board of Pharmacy guidelines. Your Pharmacy Technician duties will be restricted by your manager at first until you complete all necessary requirements. Once you satisfy all requirements and expand your Pharmacy Technician duties, you have the opportunity to continue to build your clinical, technical and insurance knowledge and expertise by leveraging available tools and training to build your pharmacy career. Are you ready to help people on their path to better health? We are ready to have you join our team and help you on your career path to achieve your goals! Please note in select markets the collective bargaining agreement rules regarding the Pharmacy Technician would apply. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Based on the role and location, this position may require you to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless you are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated. Proof of vaccination will be required on your first day of employment or within the first few months in the position, depending on the role and location. If you are considered for a role, more information will be provided during the hiring process. Required Qualifications <ul><li>Must be at least 16 years of age</li><li>Licensure requirements vary by state </li><li>Attention and Focus o The ability to concentrate on a task over a period of time without being distracted </li><li>Customer Service Orientation o Actively look for ways to help people, and do so in a friendly manner o Notice and understand customers' reactions, and respond appropriately </li><li>Communication Skills o Use and understand verbal and written communication to interact with customers and colleagues o Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times </li><li>Mathematical Reasoning o The ability to use math to solve a problem, such as calculating day's supply of a prescription </li><li>Problem Resolution o Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem o Choosing the best course of action when faced with a complex situation with several available options PHYSICAL DEMANDS:</li><li>Remaining upright on the feet, particularly for sustained periods of time</li><li>Moving about on foot to accomplish tasks, particularly for moving from one work area to another</li><li>Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extending hand(s) and arm(s) in any direction</li><li>Bending body downward and forward by bending spine at the waist</li><li>Stooping to a considerable degree and requiring full use of the lower extremities and back muscles</li><li>Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately</li><li>Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication </li><li>Visual Acuity: o The worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts </li><li>Occasional lifting of up to 30 lbs; exerting up to 30 lbs of force occasionally and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects</li></ul> Preferred Qualifications <ul><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Previous experience as a Pharmacy Technician</li><li>PTCB National Certification</li></ul> Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 8 Time Type Part time Pay Range The typical pay range for this role is: $16.00 - $24.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 06/01/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Pharmacy Technician

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary Utilizes clinical skills to support the coordination, documentation and communication of medical services and benefit administration determinations. Leverages Licensed Practical Nurse and Licensed Vocational Nurse (LPN/LVN) licenses and experience to ensure sound medical care, chart documentation, and patient follow-up. Required Qualifications Licensed Practical Nurse Basic awareness of problem solving and decision making skills. Basic awareness of digital literacy skills. Basic knowledge of medical terminology. Ability to deal tactfully with customers and community. Ability to handle sensitive information ethically and responsibly. Ability to consider the relative costs and benefits of potential actions to choose the most appropriate option. Ability to function in clinical setting with diverse cultural dynamics of clinical staff and patients. Preferred Qualifications Bachelor's degree preferred Specialized training/relevant professional qualification Education Bachelor's degree preferred/specialized training/relevant professional qualification. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $22.40 - $48.67 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/03/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Utilization Management - LPN

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary Automates and manually loads all new and revised participating provider data transactions. Manages and resolves third-party contracted reimbursement issues into applicable systems. <ul><li>Maintains and updates provider demographic and contract information in appropriate systems to support claims adjudication and provider directories.</li><li>Follows area protocols, standards, and policies to provide effective and timely support.</li><li>Coordinates with internal/external constituents to implement new networks and complex contractual arrangements.</li><li>Communicates directly with providers and/or outside vendors to clarify data quality issues. Manages audits of provider information to escalate issues for resolution as appropriate.</li><li>Manages audits of provider information to escalate issues for resolution as appropriate.</li><li>Takes direction to execute techniques, processes, and responsibilities.</li></ul> Required Qualifications 1-3 years of healthcare work experience 1-3 years of customer service experience Preferred Qualifications <ul><li>Excel Experience Preferred</li><li>Proivder Data experience</li></ul> Education <ul><li>High school diploma or equivalent required.</li></ul> Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/29/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Senior Coordinator, Provider Data Services

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Job Summary The Manager of Business Analytics & AI Reporting is a senior individual contributor responsible for designing, developing, and delivering modern, AI-enabled reporting and analytical solutions across Specialty Mail Operations. This role is designed for a versatile professional capable of independently owning the full analytics lifecycle-from SQL-based data validation and semantic modeling through executive-ready dashboards and AI-assisted insight delivery. This position plays a critical role in advancing reporting from static dashboards to continuous, automated, and well-governed insight delivery. It combines strong analytical judgment with emerging AI capabilities to enable timely, trusted decision-making within a regulated healthcare environment. Key Responsibilities Analytics & Dashboard Development <ul><li>Design, develop, and maintain enterprise-grade dashboards using PowerBI and Tableau</li><li>Build and manage Power BI semantic models optimized for both human and AI consumption</li><li>Apply DAX best practices, data modeling standards, and documentation practices</li><li>Partner with business stakeholders to translate requirements into scalable analytics solutions</li><li>Own SQL-based analysis and data validation as the foundation for all reporting, semantic models, and AI-assisted insight</li></ul> AI-Enabled Analytics & Design <ul><li>Design AI-ready semantic models with business-friendly naming, descriptions, and classifications</li><li>Define trusted measures, verified answers, and visibility rules to support Copilot usage</li><li>Leverage Power BI Copilot and Copilot Studio to create AI-assisted insights and guided analytics experiences</li><li>Design effective prompts and conversational analytics experiences aligned to business questions</li><li>Validate and refine AI-generated insights, understanding where outputs are reliable versus exploratory</li></ul> Automation & Insight Orchestration <ul><li>Build analytics automation and workflows using Power Automate</li><li>Orchestrate AI-enabled workflows that trigger insights, summaries, or alerts based on data changes</li><li>Design human-in-the-loop processes for AI-assisted decision support</li><li>Enable proactive insight delivery rather than passive dashboard consumption</li></ul> Governance, Security & Compliance <ul><li>Ensure analytics solutions adhere to enterprise governance, data quality, and compliance standards</li><li>Design reporting and AI experiences that respect row-level security, object-level security, and sensitivity labels</li><li>Understand how AI inherits security context and validate outputs against regulated data constraints</li><li>Apply responsible AI practices, including awareness of bias, hallucinations, and validation requirements</li></ul> Narrative & Insight Communication <ul><li>Translate analytical and AI-generated outputs into clear business narratives</li><li>Explain the why" behind trends, patterns, and AI-identified insights</li><li>Frame insights appropriately for executive and operational audiences</li><li>Design AI-generated summaries that align with established business language and definitions</li></ul> Required Qualifications <ul><li>3+ years of advanced Power BI expertise, including ownership of semantic models, complex DAX, and executive-ready dashboards; sets quality standards and influences best practices</li><li>3+ years of strong command of SQL, independently performing analysis, validation, and issue resolution across multiple data sources with sound analytical judgment</li><li>5+ years of demonstrated ability to exercise analytical judgment when validating dashboards, datasets, and AI-generated outputs-knowing when results are decision-ready versus investigatory</li><li>5+ years of demonstrated depth in analytics, business intelligence, and reporting, delivering impactful dashboard solutions that support and solve complex business problems with limited guidance</li><li>2+ years of experience designing and delivering enterprise dashboards and visual analytics using Tableau</li></ul> Preferred Qualifications <ul><li>1+ years of hands-on experience applying AI-enabled reporting capabilities (e.g., Copilot, Copilot Studio) to real production reporting or insight workflows, with demonstrated understanding of limitations and validation requirements highly desired</li><li>Experience in healthcare, PBM, or other regulated data environments</li><li>Familiarity with Microsoft Fabric, Power Apps, Oracle and Azure-based analytics platforms</li><li>Understanding of business process improvement, project management and quality practices</li><li>Demonstrated proficiency in driving analytics automation, leveraging Power Automate to improve scalability, reliability, and efficiency of reporting solutions</li><li>Experience working with Google Cloud Platform (GCP), including BigQuery, for large-scale analytical querying, data validation, or integration with enterprise BI and reporting solutions</li></ul> Education <ul><li>Bachelor's degree in data analytics, computer science or equivalent experience required</li></ul> Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $60,300.00 - $132,600.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Manager of Business Analytics and AI Reporting (IC)

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary An Inbound Patient Account Services Coordinator advocates for the patient and portrays Putting People First" by taking a hands-on approach to help people on their path to better health. In this role, a Inbound Patient Account Services Specialist will provide a high level of customer service, resolve patient billing questions, and report potential trends to Leadership for review. We will support you by offering all the tools and resources you need to be successful in a collaborative team environment. Key Responsibilities of the Inbound Patient Account Services Coordinator: <ul><li>Develop a deep understanding of CVS Specialty processes and learn how customer service impacts a patient's journey from order to reimbursement for services.</li><li>Helping patients to navigate complex billing and reimbursement processes to assure efficient and timely billing and reimbursement for services.</li><li>Build a trusting relationship with patients by engaging in meaningful and relevant conversation.</li><li>Manage difficult or emotional situations, responding promptly to patient needs, and demonstrating empathy and a sense of urgency when appropriate.</li><li>Accurately and consistently document each interaction in the appropriate Revenue Cycle system.</li><li>Record, review, and take next steps to follow-up and resolve patient concerns.</li><li>Gather and examine patient information to determine eligibility for payment plans.</li><li>Meet call center metrics that include call volume and call quality.</li><li>Use technology to effectively liaison with other departments across CVS Specialty.</li><li>Demonstrate an outgoing, enthusiastic, professional, and caring presence over the telephone.</li></ul> Required Qualifications: <ul><li>6 months experience in healthcare billing, reimbursement, collections practices, and/or infusion services.</li><li>Experience with computers, including 1+ years working with Microsoft Word, Outlook, and Excel.</li><li>Effective written and verbal customer service skills.</li><li>Ability to work independently and on a team.</li><li>Ability to offer emotional support and empathy.</li><li>Flexibility with work schedule to meet business needs, including but not limited to 8-hour work shifts from 8:00am - 8:00pm EST (Monday - Friday).</li></ul> Preferred Qualifications: <ul><li>1 year experience in healthcare billing, collections practices, and/or infusion services.</li><li>1 year experience in pharmacy billing and reimbursement.</li></ul> Education <ul><li>Verifiable High-school diploma or GED required. </li></ul> Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $28.46 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 05/29/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Inbound Patient Account Services Coordinator (Remote)

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary Fully remote in the USA. Shift: Tuesday-Saturday 8:00am-4:30pm EST Aetna Mental Well-being is reimagining how mental health is delivered with a unified, tech-enabled approach for our best-in-class Employee Assistance Program (EAP), Resources for Living. The EAP Clinical Counselor plays a vital role in Aetna Mental Wellbeing's commitment to delivering timely, high-quality mental health care. This position transforms access to mental health support by providing members with an immediate, 24/7 connection via video, live chat, or phone. We are seeking candidates who share our passion for delivering industry-leading mental health services to people nationwide Required Qualifications <ul><li>1+ year of hands-on crisis intervention experience involving real-time de-escalation and risk assessment. </li><li> Valid unrestricted independent professional behavioral health clinical license to practice per state regulations in the state they reside in/ one or more or equivalent is required: LPC, LMFT, LCSW, LMHC, LCMHC, LICSW, LISW, Clinical Psychologist. </li><li> Holiday work is expected. </li></ul> Preferred Qualifications <ul><li> 1+ years of EAP, Behavioral Health or Social Services experience </li><li> 2+ years of crisis intervention skills </li><li> Familiarity with brief therapy models (Single Session Consultation is very helpful) and Motivational Interviewing </li><li> Call center work experience </li><li> Experience in delivering services via multiple platforms (chat, video, phone) </li><li> Strong rapport-building skills </li><li> Experience facilitating positive behavior changes. </li><li> Strong computer and literacy skills </li><li> 24x7x365 call center coverage needed, holiday coverage may be required </li><li> Experience in handling mental health, psychiatric care, family situations and relationship concerns preferred. </li></ul> Education <ul><li> Master's Degree in behavioral health counseling profession. </li></ul> Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $60,522.00 - $129,615.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/09/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Employee Assistance Program - Clinical Counselor

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary Aetna, CVS Health is looking for top field sales talent! The Field Sales Representative is directly responsible for managing sales growth by building a book of business leveraging field sales marketing activity, through in-home and community-based sales efforts . This role is ideal for candidates who are energetic, empathetic, and looking to become part of a growing business segment, selling our competitive portfolio of Medicare products. Upon acquisition the Field Sales Representative will own the member relationship throughout the year and will be the primary contact for member inquiries, including but not limited to, any questions related to plan benefits, product, and services offerings, as well as resolving any issues with respect to the utilization of the product. The position will be a part of a high performing team with strong emphasis on personal and professional development and career growth. Job Responsibilities: <ul><li>Acquisition of new members via engagement in community event activity to generate leads and referrals</li><li>Assessing customer needs for products and services using insightful, probing questions, and demonstrating superior listening skills</li><li>Servicing of existing members and inquiries related to utilization of their product, benefits, etc.</li><li>Cross selling ancillary products as well as any other applicable products to existing members</li><li>Retention of existing members</li><li>Maintaining knowledge levels with respect to CMS and states regulations</li><li>Ability to multitask, and effectively use computer while interacting with prospects and members via phone</li><li>Ensuring that the relevant information is captured in Customer Relationship Management system (CRM)</li></ul> Accountabilities: <ul><li>Meeting sales goals, conversion rates, and cross sell rates for acquisition of new members as outlined in the annual performance plan.</li><li>Contacting prospective members within the time limit outlined in the annual performance plan.</li><li>Achieving the member retention rate as outlined in the annual performance plan.</li><li>Highest levels of member satisfaction as measured by various member surveys and member retention rate.</li><li>Expert level understanding of products, services, and processes offered by the company.</li><li>Ability to pass on an annual basis:<ul><li>American Health Insurance Plans (AHIP)</li><li>Continued Education (CE's)</li><li>Product Certification</li><li>Required Security and Compliance</li><li>Client/Carrier Certifications</li><li>Any required CMS Certifications</li></ul></li></ul> Required Qualifications <ul><li>Life & Health insurance license is required</li><li>Bilingual (Spanish or Creole or both)</li><li>Prior sales experience</li><li>Active use of computer for carrying out daily job activities</li><li>Ability to multi-task while talking on the phone</li><li>Excellent communication and listening skills</li><li>Self-starter with positive attitude</li><li>Adaptable to high pressure, achievement-oriented environment</li><li>Drive to build, manage, and grow a book of business and become successful entrepreneur</li><li>High level of computer proficiency including, but not limited to, Microsoft Office package</li></ul> Preferred Qualifications <ul><li>Prior Medicare sales experience</li></ul> Education Bachelor' Degree or equivalent work experience (HS diploma + 4 years relevant experience) Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $51,686.00 - $101,286.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/24/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Medicare Field Sales Representative (Miami-Dade County)- Bilingual Spanish or Creole

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Function: 1. Management <li>Work effectively with store management and store crews</li> <li>Supervise the store's crew through assigning, directing and following up of all</li> activities <li>Effectively communicate information both to and from store management and crews</li> 2. Customer Service <li>Assist customers with their questions, problems and complaints</li> <li>Promote CVS customer service culture. (Greet, offer help, and thank)</li> <li>Handle all customer relations issues in accordance with company policy </li> and promote a positive shopping experience for all CVS customers <li>Maintain customer/patient confidentiality</li> 3. Merchandise/Presentation <li>Price merchandise</li> <li>Stock shelves</li> <li>Execute the displays, sign and inventory of weekly, promotional, and seasonal </li> merchandise <li>Execute the display and maintenance of off-shelf merchandise</li> Reset departments following POGs Required Qualifications <ul> <li>Deductive reasoning ability, analytical skills and computer skills. </li><li>Advanced communication skills and supervision skills </li><li>Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise </li></ul> Preferred Qualifications <ul> <li>Experience as a retail supervisor</li></ul> Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 29 Time Type Part time Pay Range The typical pay range for this role is: $16.00 - $23.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 06/01/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Shift Supervisor

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager. A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to: <ul><li>Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health</li><li>Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment</li><li>Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems</li><li>Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.</li><li>Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients</li><li>Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business</li><li>Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security</li><li>Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification</li></ul> Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: <ul><li>Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines</li><li>Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions</li><li>Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements</li><li>Reviewing and collecting patient information; tracking and documenting for each applicable patient</li><li>Monitoring and managing vaccine supplies</li></ul> Required Qualifications: <ul><li>Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification<ul><li>If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age</li><li>If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program</li></ul></li><li>State-level licensure and national certification requirements vary by state , click here to learn more. </li></ul> Essential Functions: <ul><li>Regular and predictable attendance, including nights and weekends</li><li>Ability to complete required training within designated timeframe</li><li>Attention and Focus:<ul><li>Ability to concentrate on a task over a period of time</li><li>Ability to pivot quickly from one task to another to meet patient and business needs</li><li>Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>Customer Service and Team Orientation:<ul><li>Actively look for ways to help people, and do so in a friendly manner</li><li>Notice and understand patients' reactions, and respond appropriately</li></ul></li><li>Communication Skills:<ul><li>Use and understand verbal and written communication to interact with patients and colleagues</li><li>Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>Mathematical Reasoning:<ul><li>Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>Problem Resolution:<ul><li>Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li></ul></li><li>Physical Demands:<ul><li>Be mobile and remain upright for extended periods of time</li><li>Lift, scan, and bag items</li><li>Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>Control precision; quickly adjust machines to exact positions</li><li>Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>Have the ability to receive detailed information through oral communication</li></ul></li><li>Any additional tasks as directed by Supervisor or Manager</li></ul> Preferred Qualifications: <ul><li>1-3 years previous experience as a Pharmacy Technician</li><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Ability to work in the home store, and across the market in other locations, to meet business needs</li></ul> Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $16.50 - $25.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 06/01/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Function: 1. Management <ul><li>Work effectively with store management and store crews</li></ul> <ul><li>Supervise the store's crew through assigning, directing and following up of all</li></ul> activities <ul><li>Effectively communicate information both to and from store management and crews</li></ul> 2. Customer Service <ul><li>Assist customers with their questions, problems and complaints</li></ul> <ul><li>Promote CVS customer service culture. (Greet, offer help, and thank)</li></ul> <ul><li>Handle all customer relations issues in accordance with company policy</li></ul> and promote a positive shopping experience for all CVS customers <ul><li>Maintain customer/patient confidentiality</li></ul> 3. Merchandise/Presentation <ul><li>Price merchandise</li></ul> <ul><li>Stock shelves</li></ul> <ul><li>Execute the displays, sign and inventory of weekly, promotional, and seasonal</li></ul> merchandise <ul><li>Execute the display and maintenance of off-shelf merchandise</li></ul> Reset departments following POGs Required Qualifications <ul><li>Deductive reasoning ability, analytical skills and computer skills.</li><li>Advanced communication skills and supervision skills</li><li>Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise</li></ul> Preferred Qualifications <ul><li>Experience as a retail supervisor</li></ul> Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 15 Time Type Part time Pay Range The typical pay range for this role is: $16.00 - $23.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 05/16/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our District Support Pharmacists (DSPs) play a critical role in cultivating a culture of excellence within each pharmacy worked by acting as a role model for all, demonstrating genuine care, and setting the bar for the pharmacy team. As a DSP, you have a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. You will work within the district to cover pharmacist scheduling gaps, under the direction of the Pharmacy Manager (PM) and Rx District Leader (DL) to support our pharmacy teams. While working in stores throughout the district, you are accountable for supporting the management, oversight, and operation of the pharmacy and pharmacy team. The DSP's responsibilities include, but are not limited to: <ul><li>Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices</li><li>Traveling the district to fill pharmacist shifts as scheduled by the District Performance Coordinator (DPC); overseeing the pharmacy and serving as the Pharmacy Manager's proxy during bench shifts without overlap</li><li>Supporting safe and accurate prescription fulfillment by following-and directing the pharmacy team to follow-pharmacy workflow procedures and utilizing the safety guardrails at every workstation</li><li>Assumes Pharmacy Manager's day-to-day duties when serving as the only or the primary pharmacist-on-duty</li><li>Contributing to positive patient experiences by showing empathy and genuine care and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient's total healthcare team, and proactively resolving insurance and/or medication issues</li><li>Proactively offering and delivering immunizations to keep patients healthy; engaging and supporting Pharmacy Technicians to learn to immunize</li><li>Supporting the effective management of pharmacy inventory in all pharmacies worked by following-and guiding the pharmacy team to follow-all inventory best practices, with a special focus on protecting cold chain products for our patients and our business</li><li>Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic</li><li>Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs); actively seeking opportunities to expand knowledge to better support patients</li><li>Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey</li><li>Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues</li></ul> Required Qualifications: <ul><li>Active Pharmacist License in the state where the Store is located</li><li>Active National Provider Identifier (NPI)</li><li>Not on the DEA Excluded Parties list</li></ul> Essential Functions: <ul><li>Ability to travel within a reasonable radius to support market staffing as business needs require</li><li>Regular and predictable attendance, including nights and weekends</li><li>Ability to complete required training within designated timeframe</li><li>Attention and Focus:<ul><li>Ability to concentrate on a task over a period of time</li><li>Ability to pivot quickly from one task to another to meet patient and business needs</li><li>Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>Customer Service and Team Orientation:<ul><li>Actively look for ways to help people, and do so in a friendly manner</li><li>Notice and understand patients' reactions, and respond appropriately</li></ul></li><li>Communication Skills:<ul><li>Use and understand verbal and written communication to interact with patients and colleagues</li><li>Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>Mathematical Reasoning:<ul><li>Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>Problem Resolution:<ul><li>Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li></ul></li><li>Physical Demands:<ul><li>Be mobile and remain upright for extended periods of time</li><li>Lift, scan, and bag items</li><li>Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>Control precision; quickly adjust machines to exact positions</li><li>Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>Have the ability to receive detailed information through oral communication</li></ul></li><li>Any additional tasks as directed by Supervisor or Manager</li></ul> Preferred Qualifications: <ul><li>1-2 years of related work experience in a pharmacy, retail, medical, or customer service setting</li></ul> Our diverse work experience empowers colleagues for career success. In addition to skill and experience, we attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity, and accountability. CVS Health is an equal opportunity employer. We value and are committed to the full spectrum of diversity in the workplace, including diversity based on gender, race, ethnicity, disability and protected Veteran status. We proudly support and encourage people with military experience (active, veterans, reservists, and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodation(s) to qualified individuals with disabilities. If you require assistance to apply for or perform this job, please contact Colleague Relations team at colleaguerelations@cvshealth.com . Anticipated Weekly Hours 30 Time Type Full time Pay Range The typical pay range for this role is: $60.00 - $73.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 06/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

District Support Pharmacist - Full Time

You've invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you'll be immersed in a culture of continuous improvement, with the goal of changing health care for the better. Position Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our 3rd year Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise, while developing their own skills in preparation for increasing responsibility. As a 3rd year Pharmacy Intern, you will be focused on applying didactic learning from pharmacy school into real-world practice to become ready for a Pharmacist role. Under the direction of your preceptor, you will complete a comprehensive training roadmap designed to show you first-hand what it's like to be part of a pharmacy team while gaining an overview of store, district, and regional operations. You will gain valuable hands-on experience through a training roadmap that includes a combination of Key Learning Experiences (KLEs), activities, and time spent with leaders in your district. While in the pharmacy, you will assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. You will learn to operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts and in all customer and colleague interactions, you will learn to demonstrate empathy and genuine care, and contribute to a safe and inclusive culture where all people feel valued and empowered. 3rd year Pharmacy Interns are responsible for completion of a comprehensive training roadmap, focusing on KLEs that build aptitude in the following areas. As tenure increases, 3rd year Pharmacy Interns take on increasing responsibility of the safety and effectiveness of operations in the pharmacy, including but not limited to: <ul><li>Living our purpose by following all company SOPs at each workstation to help our Pharmacists and Technicians manage and improve patient health</li><li>Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment</li><li>Contributing to positive patient experiences showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems</li><li>Offering to counsel, fielding medical questions, and soliciting information on a patient's medical history to provide optimal care, when appropriate under the direct supervision of a licensed pharmacist</li><li>Taking telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation</li><li>Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices</li><li>Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.</li><li>Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients</li><li>Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business</li><li>Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security</li><li>Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification</li></ul> Where permissible, the 3rd year Pharmacy Intern may also support immunizations, which includes the following responsibilities: <ul><li>Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines</li><li>Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions</li><li>Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements</li><li>Reviewing and collecting patient information; tracking and documenting for each applicable patient</li></ul> Required Qualifications: <ul><li>Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy</li><li>Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required</li></ul> Essential Functions: <ul><li>Regular and predictable attendance, including nights and weekends</li><li>Ability to complete required training within designated timeframe</li><li>Attention and Focus:<ul><li>Ability to concentrate on a task over a period of time</li><li>Ability to pivot quickly from one task to another to meet patient and business needs</li><li>Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>Customer Service and Team Orientation:<ul><li>Actively look for ways to help people, and do so in a friendly manner</li><li>Notice and understand patients' reactions, and respond appropriately</li></ul></li><li>Communication Skills:<ul><li>Use and understand verbal and written communication to interact with patients and colleagues</li><li>Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>Mathematical Reasoning:<ul><li>Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>Problem Resolution:<ul><li>Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li></ul></li><li>Physical Demands:<ul><li>Be mobile and remain upright for extended periods of time</li><li>Lift, scan, and bag items</li><li>Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>Control precision; quickly adjust machines to exact positions</li><li>Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>; Have the ability to receive detailed information through oral communication</li></ul></li><li>Any additional tasks as directed by Supervisor or Manager</li></ul> Preferred Qualifications: <ul><li>1+ years of related work experience in pharmacy, retail, medical, or customer service setting</li><li>Ability to become immunization certified: Once state regulations are met, pharmacy interns should be striving to provide patient immunizations as this is an essential pharmacist function</li><li>Ability to work in home store, and across the market in other locations, to meet business needs</li><li>Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.)</li></ul> Pay Range The typical pay range for this role is: $18.00 - $19.75 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach to total health care. As health care innovators, we are making quality care affordable, accessible, simple and seamless. We await your fresh ideas, new perspectives, and the unique contributions you will make to our organization. We anticipate the application window for this opening will close on: 06/28/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Pharmacy Intern

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our District Support Pharmacists (DSPs) play a critical role in cultivating a culture of excellence within each pharmacy worked by acting as a role model for all, demonstrating genuine care, and setting the bar for the pharmacy team. As a DSP, you have a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. You will work within the district to cover pharmacist scheduling gaps, under the direction of the Pharmacy Manager (PM) and Rx District Leader (DL) to support our pharmacy teams. While working in stores throughout the district, you are accountable for supporting the management, oversight, and operation of the pharmacy and pharmacy team. The DSP's responsibilities include, but are not limited to: <ul><li>Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices</li><li>Traveling the district to fill pharmacist shifts as scheduled by the District Performance Coordinator (DPC); overseeing the pharmacy and serving as the Pharmacy Manager's proxy during bench shifts without overlap</li><li>Supporting safe and accurate prescription fulfillment by following-and directing the pharmacy team to follow-pharmacy workflow procedures and utilizing the safety guardrails at every workstation</li><li>Assumes Pharmacy Manager's day-to-day duties when serving as the only or the primary pharmacist-on-duty</li><li>Contributing to positive patient experiences by showing empathy and genuine care and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient's total healthcare team, and proactively resolving insurance and/or medication issues</li><li>Proactively offering and delivering immunizations to keep patients healthy; engaging and supporting Pharmacy Technicians to learn to immunize</li><li>Supporting the effective management of pharmacy inventory in all pharmacies worked by following-and guiding the pharmacy team to follow-all inventory best practices, with a special focus on protecting cold chain products for our patients and our business</li><li>Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic</li><li>Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs); actively seeking opportunities to expand knowledge to better support patients</li><li>Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey</li><li>Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues</li></ul> Required Qualifications: <ul><li>Active Pharmacist License in the state where the Store is located</li><li>Active National Provider Identifier (NPI)</li><li>Not on the DEA Excluded Parties list</li></ul> Essential Functions: <ul><li>Ability to travel within a reasonable radius to support market staffing as business needs require</li><li>Regular and predictable attendance, including nights and weekends</li><li>Ability to complete required training within designated timeframe</li><li>Attention and Focus:<ul><li>Ability to concentrate on a task over a period of time</li><li>Ability to pivot quickly from one task to another to meet patient and business needs</li><li>Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>Customer Service and Team Orientation:<ul><li>Actively look for ways to help people, and do so in a friendly manner</li><li>Notice and understand patients' reactions, and respond appropriately</li></ul></li><li>Communication Skills:<ul><li>Use and understand verbal and written communication to interact with patients and colleagues</li><li>Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>Mathematical Reasoning:<ul><li>Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>Problem Resolution:<ul><li>Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li></ul></li><li>Physical Demands:<ul><li>Be mobile and remain upright for extended periods of time</li><li>Lift, scan, and bag items</li><li>Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>Control precision; quickly adjust machines to exact positions</li><li>Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>Have the ability to receive detailed information through oral communication</li></ul></li><li>Any additional tasks as directed by Supervisor or Manager</li></ul> Preferred Qualifications: <ul><li>1-2 years of related work experience in a pharmacy, retail, medical, or customer service setting</li></ul> Our diverse work experience empowers colleagues for career success. In addition to skill and experience, we attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity, and accountability. CVS Health is an equal opportunity employer. We value and are committed to the full spectrum of diversity in the workplace, including diversity based on gender, race, ethnicity, disability and protected Veteran status. We proudly support and encourage people with military experience (active, veterans, reservists, and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodation(s) to qualified individuals with disabilities. If you require assistance to apply for or perform this job, please contact Colleague Relations team at colleaguerelations@cvshealth.com . Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $60.00 - $73.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 06/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Pharmacist - Full Time

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Function: 1. Management <li>Work effectively with store management and store crews</li> <li>Supervise the store's crew through assigning, directing and following up of all</li> activities <li>Effectively communicate information both to and from store management and crews</li> 2. Customer Service <li>Assist customers with their questions, problems and complaints</li> <li>Promote CVS customer service culture. (Greet, offer help, and thank)</li> <li>Handle all customer relations issues in accordance with company policy </li> and promote a positive shopping experience for all CVS customers <li>Maintain customer/patient confidentiality</li> 3. Merchandise/Presentation <li>Price merchandise</li> <li>Stock shelves</li> <li>Execute the displays, sign and inventory of weekly, promotional, and seasonal </li> merchandise <li>Execute the display and maintenance of off-shelf merchandise</li> Reset departments following POGs Required Qualifications <ul> <li>Deductive reasoning ability, analytical skills and computer skills. </li><li>Advanced communication skills and supervision skills </li><li>Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise </li></ul> Preferred Qualifications <ul> <li>Experience as a retail supervisor</li></ul> Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $16.50 - $24.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 06/01/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Title: Medical Scribe Company: Oak Street Health Role Description: The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps. Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care. Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields. Responsibilities: <ul><li>Documenting Patient Encounters 80%<ul><li>Joining the provider in the exam room to observe patient visits</li><li>Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam</li><li>Assigning appropriate CPT and ICD-10 codes</li><li>Preparing After Visit Summaries</li><li>Consulting with provider to ensure accurate and specific documentation</li></ul></li><li>Clinical Documentation Improvement 10%<ul><li>Requesting and reviewing medical records</li><li>Leveraging Oak Street's population health tools to support clinical documentation improvement</li><li>Preparing for and supporting Daily Huddles and Clinical Documentation Reviews</li><li>Consulting with provider on clinical documentation opportunities</li></ul></li><li>Administrative support for your provider and care team 10%<ul><li>Placing orders and referrals</li><li>Addressing tasks</li><li>Supporting the care team with additional responsibilities related to clinical documentation</li></ul></li><li>Other duties as assigned</li></ul> What we're looking for Knowledge <ul><li>Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required]</li><li>Prior clinical experience, including shadowing and/or volunteering [strongly preferred]</li><li>Prior scribe or transcription experience [preferred but not required]</li></ul> Skills <ul><li>Advanced listening and communication skills [required]</li><li>Strong computer literacy and ability to learn new technical workflows [required]</li><li>Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]</li></ul> Abilities <ul><li>Ability to adapt to new workflows and to quickly learn new concepts and skills [required]</li><li>Ability to type 70+ words per minute [strongly preferred]</li><li>Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required]</li><li>Ability to be a self-starter within your role scope</li><li>Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required]</li><li>Ability to commit to at least 1 year in role (2+ is ideal) [required]</li><li>Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required]</li><li>Compliance with hospital and Oak Street Health policies, including HIPAA [required]</li><li>US work authorization [required]</li></ul> Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $28.46 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 10/02/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Medical Scribe

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs, and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Staff Pharmacists play a critical role in cultivating a culture of excellence in their pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for the pharmacy team. As a Staff Pharmacist, you play a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation of all aspects within your pharmacy. The Staff Pharmacist's responsibilities include, but are not limited to: <ul><li>Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices</li><li>Taking direction from the Pharmacy Manager and overseeing the pharmacy as their proxy during bench shifts without overlap, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members and providing feedback about pharmacy team performance to the Pharmacy Manager as needed</li><li>Assumes Pharmacy Manager's day-to-day duties when serving as the only or the primary pharmacist-on-duty</li><li>Supporting safe and accurate prescription fulfillment by following-and directing the pharmacy team to follow-pharmacy workflow procedures and utilizing the safety guardrails at every workstation</li><li>Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient's total healthcare team, and proactively resolving insurance and/or medication issues</li><li>Proactively offering and delivering immunizations to keep patients healthy; engaging and supporting Pharmacy Technicians to learn to immunize</li><li>Supporting the effective management of pharmacy inventory by following-and coaching the pharmacy team to follow-all inventory best practices, with a special focus on protecting cold chain products for our patients and our business</li><li>Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the Pharmacy Manager and/or Rx DL for timely resolution if/as needed</li><li>Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; supporting the Pharmacy Manager by writing the pharmacy schedule if/as directed</li><li>Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs); actively seeking opportunities to expand knowledge to better support patients</li><li>Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey</li><li>Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues</li></ul> Required Qualifications: <ul><li>Active Pharmacist License in the state where the Store is located</li><li>Active National Provider Identifier (NPI)</li><li>Not on the DEA Excluded Parties list</li></ul> Essential Functions: <ul><li>Regular and predictable attendance, including nights and weekends</li><li>Ability to complete required training within designated timeframe</li><li>Attention and Focus:<ul><li>Ability to concentrate on a task over a period of time</li><li>Ability to pivot quickly from one task to another to meet patient and business needs</li><li>Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>Customer Service and Team Orientation:<ul><li>Actively look for ways to help people, and do so in a friendly manner</li><li>Notice and understand patients' reactions, and respond appropriately</li></ul></li><li>Communication Skills:<ul><li>Use and understand verbal and written communication to interact with patients and colleagues</li><li>Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>Mathematical Reasoning:<ul><li>Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>Issue Resolution:<ul><li>Identifying challenging patient or colleague interactions and choosing the best course of action when faced with multiple options</li></ul></li><li>Physical Demands:<ul><li>Be mobile and remain upright for extended periods of time</li><li>Lift, scan, and bag items</li><li>Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>Control precision; quickly adjust machines to exact positions</li><li>Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>Have the ability to receive detailed information through oral communication</li></ul></li><li>Any additional tasks as directed by Supervisor or Manager</li></ul> Preferred Qualifications: <ul><li>1-2 years of related work experience in a pharmacy, retail, medical, or customer service setting</li><li>Ability to work in other locations across the market as business needs require</li></ul> Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $60.00 - $73.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 06/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Function: 1. Management <li>Work effectively with store management and store crews</li> <li>Supervise the store's crew through assigning, directing and following up of all</li> activities <li>Effectively communicate information both to and from store management and crews</li> 2. Customer Service <li>Assist customers with their questions, problems and complaints</li> <li>Promote CVS customer service culture. (Greet, offer help, and thank)</li> <li>Handle all customer relations issues in accordance with company policy </li> and promote a positive shopping experience for all CVS customers <li>Maintain customer/patient confidentiality</li> 3. Merchandise/Presentation <li>Price merchandise</li> <li>Stock shelves</li> <li>Execute the displays, sign and inventory of weekly, promotional, and seasonal </li> merchandise <li>Execute the display and maintenance of off-shelf merchandise</li> Reset departments following POGs Required Qualifications <ul> <li>Deductive reasoning ability, analytical skills and computer skills. </li><li>Advanced communication skills and supervision skills </li><li>Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise </li></ul> Preferred Qualifications <ul> <li>Experience as a retail supervisor</li></ul> Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 25 Time Type Part time Pay Range The typical pay range for this role is: $16.50 - $24.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 05/31/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Function: 1. Management <li>Work effectively with store management and store crews</li> <li>Supervise the store's crew through assigning, directing and following up of all</li> activities <li>Effectively communicate information both to and from store management and crews</li> 2. Customer Service <li>Assist customers with their questions, problems and complaints</li> <li>Promote CVS customer service culture. (Greet, offer help, and thank)</li> <li>Handle all customer relations issues in accordance with company policy </li> and promote a positive shopping experience for all CVS customers <li>Maintain customer/patient confidentiality</li> 3. Merchandise/Presentation <li>Price merchandise</li> <li>Stock shelves</li> <li>Execute the displays, sign and inventory of weekly, promotional, and seasonal </li> merchandise <li>Execute the display and maintenance of off-shelf merchandise</li> Reset departments following POGs Required Qualifications <ul> <li>Deductive reasoning ability, analytical skills and computer skills. </li><li>Advanced communication skills and supervision skills </li><li>Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise </li></ul> Preferred Qualifications <ul> <li>Experience as a retail supervisor</li></ul> Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 29 Time Type Part time Pay Range The typical pay range for this role is: $16.00 - $23.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 05/01/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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