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The Quality Engineer oversees all quality-related activities undertaken to support manufactured products at DTTP, the Products we procure from other sister plants, and the products and accessories we procure from third-party vendors. Responsible for the continuous improvement of the organization's product quality and procedure adherence to ensure quality consistency. Reviews quality standards, tolerances, and engineering changes. Evaluates engineering changes for existing products, outsourced parts, processes and subassemblies, and new products. Analyzes engineering specifications and manufacturing processes for newly introduced products, Develops test plans and quality testing equipment. Monitors periodic warranty reports and drives improvement initiatives. Investigates and analyzes complex quality problems, recommends solutions, and ensures corrections are made. Position Responsibilities may include:<ul> <li>Be the advocate for the manufacturing operations and end customers, ensuring all the new products are launched at a better-quality level than the products we currently produce. </li> <li>Through a comprehensive set of established metrics, the Quality Engineer tracks and communicates the current state of product launches and the performance of the products that were launched. </li> <li>Drive a culture of continuous improvement and assuring product quality by virtue of standards adherence. </li> <li>In coordination with others, Tech Services, Quality Control, Reliability, Warranty Analytics, and Supplier Quality, oversee and drive the Corrective and Preventive Actions related to quality issues, directly affecting DTTP operations. </li> </ul>o This applies to new products that are manufactured at DTTP and products manufactured at other Daikin sister plants by taking the lead with multidisciplinary teams to drive corresponding efforts to execute corrections to product designs/standards, supplier issues, and even internal manufacturing processes. o Communicate internally regarding current quality problems such as 8D's- problem description, status, root cause analysis, and resolution timetable. <ul> <li>Create and take the leadership role to complete Development Quality Improvement and Warranty Monitoring reporting activities for all new product launches. </li> <li>Lead and orchestrate all New Product Launch related efforts to minimize the impact on manufacturing operations. </li> <li>Provide support to production and ensure system adherence </li> <li>Ensure that product design, supplier, reliability, and component changes have been fully verified and validated through the design engineering test processes and reliability test processes. </li> <li>Coordinate with cross-functional teams to resolve quality issues. </li> <li>Ensure product design, supplier, and component changes are validated. Conduct root cause analysis and implement corrective actions for moderate issues. </li> <li>Manage small projects with some guidance from managers and other engineers.</li> <li>Coordinate effectively with the Design, Procurement, Supplier Quality Assurance, and Reliability Departments to ensure that supplier changes and internal changes are fully qualified before implementation. </li> <li>Proficient use of basic quality tools,control plans and SPC. </li> <li>Solid understanding of manufacturing defects and quality issues. </li> <li>Basic root cause analysis and corrective action implementation</li> <li>Ability to convert data into actionable information.</li> <li>Ensure that the Quality Policy and the Daikin Core Values are: 1) understood at all levels in his/her department, and 2) used as a guide to all decision-making in his/her department. </li> <li>Ensure smooth operation of the Development Quality Department - Set clear expectations, reasonable work assignments, fair scheduling, equal job opportunity but effective hiring, firm discipline, high-performance team management, transparent budgeting/spending, and environmentally friendly practices. </li> <li>Intermediate project management skills.</li> <li>Identify potential risks</li> <li>Implement basic quality assurance practices to ensure project deliverables meet required standards.</li> <li>Lead data collection and analysis for quality improvement projects.</li> <li>Implement basic quality tools and statistical process control (SPC).</li> <li>Perform additional projects/duties to support ongoing business needs.</li> </ul>Nature & Scope:<ul> <li>Applies practical knowledge of job area typically obtained through advanced education and work experience.</li> <li>Encouraged to seek continuous improvements.</li> <li>Performs a range of mainly straightforward assignments.</li> <li>Works independently with general supervision.</li> <li>Problems faced are difficult but not typically complex.</li> </ul>Knowledge & Skills:<ul> <li>Good interpersonal skills and leadership qualities. Capable of managing multiple projects and activities with a high level of urgency by using the PDCA approach to deliver quick but effective results. </li> <li>Capable of managing projects and activities with a high level of urgency by using the PDCA approach to deliver quick but effective results. </li> <li>Six Sigma and/or Quality Engineering certification will be a plus. </li> <li>Working knowledge of HVAC system designs and standards. Understanding of common manufacturing defects and quality issues in HVAC systems or similar industry</li> <li>Ability to convert data into actionable information by utilizing statistical methods to characterize and analyze data to find potential solutions to problems and facilitate decision-making. </li> <li>Familiar with data analysis tools, such as Minitab, Excel (pivot tables), Tableau, MAPICS, etc. </li> <li>Strong problem-solving skills to effectively identify root causes of quality problems and drive multidisciplinary teams to find and execute solutions by utilizing DMAIC, Design of Experiment, 6 sigma methods, FMEA, 8 Disciplines, lean methods, etc. </li> <li>Solid skills in Engineering standards/drawing interpretation. </li> <li>Good communication skills, including presentation development, meeting organization/facilitation, clear conveyance & transmission of information through written & verbal form. </li> <li>Good knowledge in quality management systems with good technical background (HVAC preference), to drive supplier quality improvements</li> <li>Ability to apply good judgment, strong work ethic, and integrity on the job.</li> </ul>Competencies: Experience:<ul> <li>2- 4 years of experience in Quality Engineering. </li> </ul>Education/Certification:<ul> <li>Bachelor's degree in Engineering (Mechanical, Industrial, or related field).</li> <li>Six Sigma Green Belt or equivalent preferred.</li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations</li> </ul>Reports To:<ul> <li>Quality Manager, Quality Director</li> </ul> The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes about individuals with disabilities.

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ENGINEER QUALITY 2

The Customer Service Coordinator works with customers to find what they need, answer questions, creates solutions and ensures a smooth and quick sales process via face-to-face, calls, email and fax customer interactions. Handles customer issues including warranties and returns. Helps the branch build its sales by helping to maintain house accounts through active Dealer communication of new product launches, sales and or discounts via outbound calls and in-house counter discussions. Partner with region Territory Sales Managers and others to help drive territory coverage and maintain positive dealer relationships. In Addition - Provide leadership, training and guidance among the CSRs and clerks at the branch in order to provide exceptional customer service and safe work practices. This includes working closely with the Branch Manager to ensure the branch store meets new business plans, processes are followed including sales, warranties, shipping, and housekeeping. Position Responsibilities may include; <ul> <li>Team lead for Customer Services Representatives (CSRs) by assisting the Branch Manager with training and reporting. </li> <li>Work with the Branch Manager (BM) to ensure delegated work flow to CSR's is achieved. </li> <li>Provide feedback to Customer Service employees on performance under direction with the BM. </li> <li>Provide motivation to staff on giving excellent customer service to our customers. </li> <li>Coach & train employees as needed. </li> <li>Capture, compile and analyze data relating to department /customer service activities. </li> <li>Participate and/or lead process improvement efforts. </li> <li>Assists manager to fill open positions in department, review resumes and interview potential candidates. </li> <li>Participate in additional projects to support ongoing business needs. </li> </ul>Nature and Scope: <ul> <li>May provide direction amongst Customer Service Representatives </li> <li>Ensure all employees are following work processes/procedures and take the required training </li> <li>Assist Branch Manager with branch operations and other duties as assigned </li> <li>Support sales teams and inside account representatives as well as all branches if needed </li> </ul>Knowledge and Skills:<ul> <li>Experience with performance metrics, process improvement, and policy enforcement </li> <li>Superior Customer Service skills </li> <li>Effective conflict resolution skills and maintain professionalism, poise during stressful situations </li> <li>Productive Relationship Management Skills </li> <li>Experience with training methods </li> <li>Excellent verbal and written communication skills including listening skills. </li> <li>Working knowledge of Microsoft Office - Outlook, Word, Excel </li> <li>Strong analytical, data analysis and problem solving skills </li> <li>Effective organizational and time management skills; ability to handle changing priorities </li> <li>Ability to apply good judgement, strong work ethics and integrity on the job. </li> </ul>Experience:<ul> <li>5 plus years of supplying superior customer service experience </li> <li>CSR supervisory/lead experience preferred </li> </ul>Education:<ul> <li>High School diploma or GED equivalent minimum. College preferred. </li> </ul>People Management; No Physical Requirements / Working Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. Includes standing, walking, working at desk and at store customer counter </li> </ul>Reports to: <ul> <li>Manager, Branch </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities

CSR Coordinator

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Train new customer service / inside sales representatives. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope: <ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills: <ul> <li>Extensive knowledge of HVAC equipment/products is required </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Competency: Experience:<ul> <li>6+ years of progressive sales experience </li> <li>5 plus years in the HVAC industry </li> </ul>Education/Certification: <ul> <li>High School diploma or GED equivalent, some college preferred - HVAC certification preferred </li> </ul>People Management: No Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Branch Manager / Supervisor, Customer Service </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities

Counter Sales Associate 3

The Shared Services Coordinator assists with the administration of the day-to-day operations of the human resources function and duties. Assists with the implementation of services, policies and programs. Carries out responsibilities in some or all of the following functional areas: onboarding, employee relations, timekeeping, benefits, organizational development and/or HRIS technology. May include: &bull; Responds to inquiries regarding policies, payroll, procedures, programs, etc.; resolve issues and escalate to appropriate point of contact if further assistance is needed &bull; Assists with employee relations, benefits, training, events, communications and compensation programs &bull; Responsible for the Remedy ticket system &bull; Ensures timely and accurate processing and proper withholding of employee garnishments &bull; Prepares and requesting manual checks &bull; Maintains and updates payroll records &bull; Ensures that appropriate approvals are verified for payroll processing &bull; Seeks and receives approval from upper management for payments when needed &bull; Coordinates and oversees the PTO balances, anniversary and termination payout &bull; Assists with departmental audits to ensure compliance and consistency of Company and Government (Federal and State) requirements and policies. &bull; Provides support to other HR functions and administrative areas in the Company (such as FMLA) &bull; Assist with employee relations, benefits, training, events, communications and compensation programs &bull; Assist with the collection of new hire documents and processing of I-9s & E-Verify &bull; Conduct new hire employee orientations (including badging) &bull; Process new hire data in the HRIS system along with updating employee data as needed &bull; Perform other duties as assigned Nature & Scope: &bull; Works within well-defined instructions &bull; Uses established procedures and works under supervision to perform assigned tasks &bull; Work is closely supervised Knowledge & Skills: &bull; Adapts procedures, processes, and tools to meet the requirements of the role &bull; Knowledge of the general principles and practices of the HR function &bull; Effective verbal and written communication skills &bull; Ability to Embrace the "Customer and Team First" concept &bull; Proficient computer skills - MS Office - Excel, Outlook, Word and PowerPoint &bull; Experience with HRIS systems/platforms &bull; Ability to focus, high level of attention to detail and accuracy of information &bull; Demonstrate good judgement and problem solving skills &bull; Effective organizational and time management including priority setting skills &bull; Ability to work independently in a fast-paced environment with changing priorities &bull; Demonstrated ability to deal with confidential and sensitive information &bull; Ability to work flexible schedule when necessary &bull; Strong mathematical, technical and analytical skills along with keen attention to detail &bull; ability to handle a heavy workload and ability to prioritize &bull; Ability and willingness to take on additional responsibilities. Experience: &bull; 2-4 years preferably in a high volume manufacturing environment Education/Certification: &bull; High school diploma or GED equivalent &bull; Additional training/education is a plus People Management: No Physical Requirements / Work Environment: &bull; Must be able to perform essential responsibilities with or without reasonable accommodations &bull; Must be flexible - work outside of standard office hours as needed &bull; Must wear required PPE in designated manufacturing areas Reports To: Manager/Supervisor, HR Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

HR Shared Services Coordinator

The CRM Analyst 3 - Salesforce Cloud is a visionary contributor responsible for defining the future trajectory of CRM innovation and excellence within the organization. With a focus on enterprise-wide CRM strategy and execution, this role sets the standards for platform governance, data management, and integration capabilities. By championing a culture of continuous improvement and customer-centricity, the Level IV CRM Analyst drives transformative change initiatives and fosters strategic partnerships to position the organization at the forefront of CRM technology innovation. May include: &bull; Platform Administration: Define and implement governance models and standards for CRM platforms, ensuring alignment with organizational goals, regulatory requirements, and industry best practices. Establish centers of excellence and specialized teams to oversee platform administration, configuration management, and user support functions across multiple business units and regions. &bull; Data Management: Develop and execute data management strategies and initiatives to support enterprise-wide data integration, analytics, and reporting requirements, leveraging advanced data modeling and governance principles. &bull; Troubleshooting: Establish advanced incident management and escalation protocols to ensure rapid response and resolution of critical platform issues and service disruptions, minimizing business impact and downtime. Implement proactive monitoring and predictive analytics capabilities to anticipate and prevent potential system failures and performance bottlenecks. &bull; Training: Design and deliver executive-level training programs and workshops on CRM strategy, governance, and innovation, targeting C-suite executives and senior leadership teams. Establish a formal mentorship program for emerging CRM leaders and high-potential talent. &bull; Process Improvement: Lead enterprise-wide process transformation initiatives and change management programs to drive organizational agility, scalability, and customer-centricity across all facets of CRM operations. Partner with business stakeholders and process owners to identify, prioritize, and implement strategic initiatives. &bull; Platform Updates: Define and execute multi-year roadmaps for CRM platform evolution and innovation, aligning technology investments with long-term business strategies and market trends. &bull; Engage with Salesforce and product owner teams and industry forums to influence product roadmap decisions and shape the future direction of CRM technology. &bull; Integration Support: Architect and oversee the implementation of advanced integration frameworks and API ecosystems to enable seamless data exchange and interoperability across disparate systems and platforms. &bull; Establish strategic partnerships and vendor relationships to evaluate and integrate emerging technologies and solutions that enhance the capabilities and extensibility of the CRM ecosystem. &bull; Perform other tasks as assigned Nature & Scope &bull; Applies advanced knowledge of job area typically obtained through advanced education and work experience &bull; Manages projects and processes while working independently and with limited supervision &bull; Coaches and reviews the work of lower-level professionals &bull; Problems faced are difficult and sometimes complex; takes a new perspective on existing solution Knowledge & Skills &bull; Expert SQL knowledge required &bull; Vast knowledge of tableau and other analytics tools required &bull; Ability to synthesize large amounts of data and find creative solutions when faced with limitations &bull; Expert knowledge of Microsoft Excel &bull; Expert understanding of databases, particularly using a database for marketing communications &bull; Strong communication skills, both verbal and written &bull; Capable of successfully collaborating across teams and geographies Experience : 10+ years experience with Salesforce or another CRM tool Education/Certification : <ul> <li>Bachelor's degree in business, Economics, Information Technology, or related field.</li> </ul>&bull; Salesforce Sales Cloud certification required. &bull; Masters degree in related field required People Management No Physical Requirements / Work Environment : Must be able to perform essential responsibilities with or without reasonable accommodations. &bull; Ability to work collaboratively in a team environment. &bull; May require occasional overtime during peak campaign periods Reports To: Manager, CRM Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Salesforce Cloud Analyst CRM, Level 3

The Project Manager is responsible for managing resources, schedules, and financials and adhere to project management guidelines and principles throughout the initiatives. This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery. Contribute to process improvement initiatives as it relates to improving project delivery. The Project Manager has the authority to run the project on a day-to-day basis. Verify that the project produces the required deliverables of business objectives, within the specified time and cost constraints as well as achieve the potential benefits defined in the business case. May include: &bull; Provide on-site leadership for the project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones &bull; Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously &bull; Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives &bull; Report on project success criteria results, metrics, test and deployment management activities and disseminate them to involved parties throughout the project &bull; Participate in establishing practices, templates, work instructions, policies, tools and partnerships to expand and mature these capabilities for the organization &bull; Prepare estimates and detailed project plan for all phases of the project &bull; Procure adequate resources to achieve project objectives in planned timeframes &bull; Manage the day-to-day project activities, and resources and chairs the project management team meetings &bull; Participate and/or drive feasibility studies, vendor selections, relationships, and proposals for evaluation by appropriate key stakeholders, communications, resources, budget, changes, risks, issues, conflicts dependencies and critical path deliverables &bull; Support formal/informal schedules to manage the engagement contract &bull; Define the Statement of Work and Specifications for the requested goods and services &bull; Delegate tasks and responsibilities to appropriate personnel &bull; Determine the frequency and content of status reports from the project and program team, analyze results and troubleshoot problem areas &bull; Identify and develop trusted adviser relationships with project and program stakeholders and sponsors &bull; Ensure that projects and programs are proceeding according to scope, budget and quality standards Nature and Scope: &bull; Applies advanced knowledge of job area typically obtained through advanced education and work experience &bull; Manages projects and processes while working independently and with limited supervision &bull; Coaches and reviews the work of lower-level professionals &bull; Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions Knowledge and Skills: &bull; Proficient knowledge of Project Management principles, methods, tools & software &bull; Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence &bull; Understand of interdependencies between technology, operations and business needs &bull; Excellent organizational and time management skills with ability to prioritize and meet deadlines &bull; Proficient knowledge with MS Office: Word, Excel, PowerPoint, and Mapics &bull; Experience using various project management tools and systems &bull; Strong interpersonal skills and ability to work with teams and build relationships &bull; Effective verbal and written communication skills &bull; Business acumen &bull; Continuing Education &bull; Developing Budgets &bull; Ability to coach and train &bull; Process Improvement &bull; Ability to plan &bull; Attention to Detail &bull; Good analytic skills Experience: &bull; 3-5 years in Project Management Education: Bachelor's degree Required, PMP certification preferred Physical Requirements: Must be able to perform essential responsibilities with or without reasonable accommodations. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities

PROJECT MANAGER 1

Responsibilities:<ul> <li> Safely and efficiently operate forklift and additional warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks. </li> <li> Ensure all items are received per procedure and stocked in assigned location.s </li> <li> Maintain Inventory and Prepare Cycle Counts </li> <li> Complete Will Calls </li> <li> Responsible for the timely and accurate completion of paperwork and transaction entries </li> <li> Proper PPE and uniform must be worn at all times during each shift </li> <li> Maintain warehouse and forklift by following good housekeeping and safety procedures, including pre- and post-shift forklift inspections. Alert manager of any concerns immediately. </li> <li> Assist Customers and CSRs as needed. </li> <li> Follow standard operating procedures, established work processes, and Company policies </li> </ul>Qualifications:<ul> <li> Effective verbal and written communication skills </li> <li> High level of attention to detail and surroundings </li> <li> Basic Computer skills, including data entry to process transactions, generate reports, and orders </li> <li> Ability to successfully process (ex, Loading and Unloading) products </li> <li> Ability to operate a forklift safely and work in a fast-paced warehouse </li> <li> Ability to pass Prove It and driving test </li> <li> Must be eligible to be forklift certified in-house within 30 days </li> <li> Effective verbal and written communication skills </li> <li> High level of attention to detail and surroundings </li> <li> Basic Computer skills, including data entry to process transactions, generate reports, and orders </li> <li> Ability to understand and follow work instructions, policies, and procedures </li> <li> Be dependable, work well in a team environment, and establish positive working relationships with employees and customers </li> <li> 1 plus years of industrial forklift experience strongly preferred </li> <li> 1 plus years of warehouse experience </li> <li> High School diploma or GED </li> <li> Must have a Valid driver's license </li> </ul>Compensation - $17.25 - $22.80 The Company offers a comprehensive benefits package. Benefits for employees include healthcare and dental insurance, life and long-term disability insurance, 401K, and different types of paid time off. Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer-sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Warehouse Associate

The Customer Service Coordinator works with customers to find what they need, answer questions, creates solutions and ensures a smooth and quick sales process via face-to-face, calls, email and fax customer interactions. Handles customer issues including warranties and returns. Helps the branch build its sales by helping to maintain house accounts through active Dealer communication of new product launches, sales and or discounts via outbound calls and in-house counter discussions. Partner with region Territory Sales Managers and others to help drive territory coverage and maintain positive dealer relationships. In Addition - Provide leadership, training and guidance among the CSRs and clerks at the branch in order to provide exceptional customer service and safe work practices. This includes working closely with the Branch Manager to ensure the branch store meets new business plans, processes are followed including sales, warranties, shipping, and housekeeping. Position Responsibilities may include; <ul> <li>Team lead for Customer Services Representatives (CSRs) by assisting the Branch Manager with training and reporting. </li> <li>Work with the Branch Manager (BM) to ensure delegated work flow to CSR's is achieved. </li> <li>Provide feedback to Customer Service employees on performance under direction with the BM. </li> <li>Provide motivation to staff on giving excellent customer service to our customers. </li> <li>Coach & train employees as needed. </li> <li>Capture, compile and analyze data relating to department /customer service activities. </li> <li>Participate and/or lead process improvement efforts. </li> <li>Assists manager to fill open positions in department, review resumes and interview potential candidates. </li> <li>Participate in additional projects to support ongoing business needs. </li> </ul>Nature and Scope: <ul> <li>May provide direction amongst Customer Service Representatives </li> <li>Ensure all employees are following work processes/procedures and take the required training </li> <li>Assist Branch Manager with branch operations and other duties as assigned </li> <li>Support sales teams and inside account representatives as well as all branches if needed </li> </ul>Knowledge and Skills:<ul> <li>Experience with performance metrics, process improvement, and policy enforcement </li> <li>Superior Customer Service skills </li> <li>Effective conflict resolution skills and maintain professionalism, poise during stressful situations </li> <li>Productive Relationship Management Skills </li> <li>Experience with training methods </li> <li>Excellent verbal and written communication skills including listening skills. </li> <li>Working knowledge of Microsoft Office - Outlook, Word, Excel </li> <li>Strong analytical, data analysis and problem solving skills </li> <li>Effective organizational and time management skills; ability to handle changing priorities </li> <li>Ability to apply good judgement, strong work ethics and integrity on the job. </li> </ul>Experience:<ul> <li>5 plus years of supplying superior customer service experience </li> <li>CSR supervisory/lead experience preferred </li> </ul>Education:<ul> <li>High School diploma or GED equivalent minimum. College preferred. </li> </ul>People Management; No Physical Requirements / Working Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. Includes standing, walking, working at desk and at store customer counter </li> </ul>Reports to: <ul> <li>Manager, Branch </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Customer Service Representative Coordinator

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Warehouse Associate position for our branch operations group located at our Richfield, WI branch. The Warehouse Associate is responsible for off-loading, put-away, picking and staging of equipment and parts while providing professional quality customer service to all internal and external customers. The warehouse associate is accountable for the movement of all materials within the warehouse and overall appearance while ensuring to meet all safety protocols. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. Position Responsibilities may include: &bull; Safely and efficiently operate forklift and additional warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks &bull; Ensure all items are received per procedure and stocked in assigned locations &bull; Maintain Inventory and Prepare Cycle Counts &bull; Complete Will Calls &bull; Responsible for timely and accurate completion of paperwork and transaction entries &bull; Proper PPE and uniform must be worn at all times during each shift &bull; Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections. Alert manager of any concerns immediately. &bull; Assist Customers and CSRs as needed &bull; Follow standard operating procedures, established work processes and Company policies &bull; Perform additional tasks as required Nature & Scope: &bull; Works within well-defined instructions &bull; Uses established procedures and works under supervision to perform assigned tasks &bull; Work is closely supervised Knowledge & Skills &bull; Effective verbal and written communication skills &bull; High level of attention to detail and surroundings &bull; Basic Computer skills including data entry to process transactions and generate reports and orders &bull; Ability to successfully process (ex. Loading and Unloading) products &bull; Ability to operate a forklift safely and work in a fast-paced warehouse &bull; Ability to pass Prove It and driving test &bull; Must be eligible to be forklift certified in house within 30 days &bull; Effective verbal and written communication skills &bull; High level of attention to detail and surroundings &bull; Basic Computer skills including data entry to process transactions and generate reports and orders &bull; Ability to understand and follow work instructions, policies and procedures &bull; Be dependable, work well in a team environment, and establish positive working relationships with employees and customers &bull; Ability to work in warehouse that is not climate controlled Experience 1 plus years of warehouse experience 1 plus years industrial forklift experience strongly preferred. Education/Certification: &bull; High School diploma or GED &bull; Must have Valid driver's license People Management: No Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations. The ability to lift and carry items weighing up to 40 lbs or lift lighter items repetitively or perform 2 man lifts for heavier items. The ability to stand or walk for extended periods of time. Reports To: Supervisor, Warehouse Pay Range: $19.00 - 23.62 Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Daikin Comfort Technologies Manufacturing, L.P., is seeking a skilled individual for our Forklift Operator position with our logistics organization at our Jefferson, GA location. The Forklift Operators load, unload, transfer and stack product in the warehouse and trucks while meeting safety, quality and on-time delivery objectives. These roles are also responsible for correctly processing transfers through the warehouse management system and scanners. Responsibilities may include:<ul> <li>Process factory transfers</li> <li>Warehouse upkeep thru sweeping and keeping area(s) clean</li> <li>Control damage and inventory</li> <li>Ability to drive forklift safely</li> <li>Ability to utilize the PKMS through RF scanning</li> <li>Ability to complete LTL and Will Calls</li> <li>Responsible for completing paperwork and turned it all in at the end of each shift</li> <li>Ability to complete a daily Pre &Post shift Forklift inspection</li> <li>Attend and participate in daily safety meeting</li> <li>Proper PPE and uniform must be worn at all times during each shift</li> </ul>Knowledge and Skills:<ul> <li> Ability to successfully process (ex: Basic Loading and Unloading) factory transfers in a safe and efficient manner without damage and with minimal supervision </li> <li> Ability to operate a forklift safely and work in a fast-paced warehouse - Must pass in-house forklift training </li> <li> Ability to learn PKMS and scanning system. </li> <li> Basic computer skills and data entry </li> <li> Effective verbal and written communication skills </li> <li> Ability to meet deadlines </li> <li> Ability to use good judgement and strong work ethics and integrity on the job </li> <li> Ability to effectively establish positive working relationships with employees and internal/external customers </li> <li> Ability to understand and follow all Company rules, policies, procedures and requirements especially for safety, quality, delivery and productivity/cost </li> </ul>Experience:<ul> <li> 0-1 years recent industrial forklift experience preferably within a large-scale high-volume warehouse/logistics facility </li> </ul>Education:<ul> <li> High School diploma or GED </li> <li> Forklift Certification- provided by in-house training team (40 hrs. forklift training) </li> <li> Physical Requirements/Work Environment: </li> <li> Must be able to perform essential responsibilities with or without reasonable accommodations. </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Forklift Operator Level 1, (2nd Shift)

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR Coordinator position for our branch operations group located at our Wheeling, IL branch. The Customer Service Coordinator works with customers to find what they need, answer questions, creates solutions and ensures a smooth and quick sales process via face-to-face, calls, email and fax customer interactions. Handles customer issues including warranties and returns. Helps the branch build its sales by helping to maintain house accounts through active Dealer communication of new product launches, sales and or discounts via outbound calls and in-house counter discussions. Partner with region Territory Sales Managers and others to help drive territory coverage and maintain positive dealer relationships. In Addition - Provide leadership, training and guidance among the CSRs and clerks at the branch in order to provide exceptional customer service and safe work practices. This includes working closely with the Branch Manager to ensure the branch store meets new business plans, processes are followed including sales, warranties, shipping, and housekeeping. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. Position Responsibilities may include:<ul> <li>Team lead for Customer Services Representatives (CSRs) by assisting the Branch Manager with training and reporting. </li> <li>Work with the Branch Manager (BM) to ensure delegated work flow to CSR's is achieved. </li> <li>Provide feedback to Customer Service employees on performance under direction with the BM. </li> <li>Provide motivation to staff on giving excellent customer service to our customers. </li> <li>Coach & train employees as needed. </li> <li>Capture, compile and analyze data relating to department /customer service activities. </li> <li>Participate and/or lead process improvement efforts. </li> <li>Assists manager to fill open positions in department, review resumes and interview potential candidates. </li> <li>Participate in additional projects to support ongoing business needs. </li> </ul>Nature and Scope: <ul> <li>May provide direction amongst Customer Service Representatives </li> <li>Ensure all employees are following work processes/procedures and take the required training </li> <li>Assist Branch Manager with branch operations and other duties as assigned </li> <li>Support sales teams and inside account representatives as well as all branches if needed </li> </ul>Knowledge and Skills:<ul> <li>Experience with performance metrics, process improvement, and policy enforcement </li> <li>Superior Customer Service skills </li> <li>Effective conflict resolution skills and maintain professionalism, poise during stressful situations </li> <li>Productive Relationship Management Skills </li> <li>Experience with training methods </li> <li>Excellent verbal and written communication skills including listening skills. </li> <li>Working knowledge of Microsoft Office - Outlook, Word, Excel </li> <li>Strong analytical, data analysis and problem solving skills </li> <li>Effective organizational and time management skills; ability to handle changing priorities </li> <li>Ability to apply good judgement, strong work ethics and integrity on the job. </li> </ul>Experience:<ul> <li>5 plus years of supplying superior customer service experience </li> <li>CSR supervisory/lead experience preferred </li> </ul>Education:<ul> <li>High School diploma or GED equivalent minimum. College preferred. </li> </ul>People Management; No Physical Requirements / Working Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. Includes standing, walking, working at desk and at store customer counter </li> </ul>Reports to: <ul> <li>Manager, Branch </li> </ul>Pay Range:<ul> <li> $27.11 to $ 33.81 </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Coordinator, Customer Service Representative

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Austin, TX branch. The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. Position Responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope: <ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills: <ul> <li>Some knowledge of HVAC equipment/products is required </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li>3 - 6 years of progressive sales experience </li> <li>3 plus years in the HVAC industry </li> </ul>Education/Certification: <ul> <li>High School diploma or GED equivalent, some colleges preferred </li> </ul>People Management: No Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Branch Manager / Supervisor, Customer Service </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Customer Service Representative/Inside Sales Representative, Level 2

May include: <ul> <li> Load, unload and deliver product to customer sites within designated time frames safely using the most efficient routes as possible </li> <li> Maintain required logs and reports necessary to maintain compliance with DOT and Company policies relating to safety standards and operation of delivery vehicles, forklifts etc. </li> <li> Safely load and properly block, brace, and secure the cargo. </li> <li> Strong knowledge of driving/traffic and transportation laws, regulations and ensure continuous compliance while operating the truck(s). </li> <li> Operate forklift safely and efficiently to transfer, load, unload product - ensure accurate product and quantity of product is being loaded into customer </li> <li> Perform pre-check and post-check operations of Company vehicles and forklifts per required procedures </li> <li> Perform warehouse duties and ensure accurate product and quantity of product is being loaded / transferred for customers </li> <li> Notify the manager immediately of any accidents, damage, violations, and areas of concerns to implement corrective measures and/or actions. </li> <li> Follow good housekeeping and safety practices at all times. </li> <li> Act as the warehouse and/or front counter back up as needed </li> <li> Perform additional projects/duties to support ongoing business needs. </li> </ul>Knowledge & Skills<ul> <li> Safe driving skills; proven abilities to safely operate a flat bed or box truck </li> <li> Must meet and pass DOT standards </li> <li> Ability to successfully pass forklift training and delivery truck driving tests through our Prove it Pass it training within 30 working days of start date </li> <li> Ability to safely operate a forklift as needed </li> <li> Ability to safely load/transfer product in/to designated locations in a timely manner without causing damage </li> <li> High level of attention to detail and surroundings </li> <li> Ability to follow all policies and established practices for branch, driving and warehouse operations. </li> <li> Ability to apply good judgement, strong work ethics and integrity on the job. </li> <li> Must be compliant and results oriented. </li> <li> Be dependable, work well in a team environment, and establish positive working relationships with employees and customers </li> <li> Effective verbal and written communication skills </li> <li> Basic Computer skills including data entry to process transactions and generate reports and orders </li> <li> Able to multi-task well with the ability to assist in warehouse or front counter or a branch as needed </li> <li> Must be reliable and dependable; and able to work assigned hours and days. </li> </ul>Experience:<ul> <li> 3 plus consecutive years of driving a commercial vehicle. </li> <li> Current Valid Driver License with excellent driving record </li> <li> 2 plus years of warehouse / logistics experience is a plus. </li> </ul>Education<ul> <li> High school diploma or equivalent (for example GED) </li> <li> Previous training on operating forklifts and delivery trucks is highly preferred </li> </ul>Physical Requirements/Work Environment<ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations. </li> <li> DOT screening annually. </li> </ul>Pay Range : $22.00 - $24.40 Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities

Truck Driver - Local Delivery

Position Summary The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager, Regional Ops Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities May include:<ul> <li> Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li> Provide excellent customer service via face to face, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope<ul> <li>Works within well-defined instructions</li> <li>Uses established procedures and works under supervision to perform assigned tasks</li> <li>Work is closely supervised</li> </ul>Knowledge & Skills<ul> <li> Knowledge of HVAC equipment/products is preferred </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li> Good phone etiquette and e-mail etiquette </li> <li> Ability to deal with high-volume customer traffic </li> <li> Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li> Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li> High level of attention to detail and accuracy </li> <li> Ability to establish positive working relationships with internal and external customers and employees </li> <li> Ability to use good judgment and strong work ethics and integrity on the job </li> <li> Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience<ul> <li> 1 - 3 years of progressive sales experience </li> <li> 2+ years customer service experience </li> </ul>Education/Certification High School diploma or GED equivalent, some college preferred People Management No Physical Requirements / Work Environment Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Branch Manager / Supervisor, Customer Service Williams Distributing Co. and Shoemaker Inc., part of Daikin Comfort Technologies North America, Inc., a leading wholesale distributor in Michigan, Ohio, and Indiana, specializing in HVAC equipment and residential products like Kitchen and Bath, Hearth, and Garage Doors. Our mission is to enhance living environments through quality products and services while working closely with dealers, builders, contractors, designers, and architects. Learn More About Williams Distributing Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

HVAC Counter Sales Associate

Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our HVAC CSR/Inside Sales Representative position for our branch operations group located at our Hollywood, FL branch. The CSR/ISR calls the organization's products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. The CSR is responsible for meeting established sales quotas. Must be knowledgeable of the organization's policies, procedures, practices, products, and services. Why work with us? <ul> <li>Benefits are effective on day one for all full-time direct hires</li> <li> Training programs are available to help guide team members and develop new skills </li> <li> Growth Opportunities - there is immense opportunities to grow your career </li> <li> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. </li> </ul>Position responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Train new customer service / inside sales representatives. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope: <ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills: <ul> <li>Extensive knowledge of HVAC equipment/products is required </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li>1-3 years of progressive sales experience </li> <li>1-3 plus years in the HVAC industry preferred</li> </ul>Education/Certification: <ul> <li>High School diploma or GED equivalent, some college preferred - HVAC certification preferred </li> </ul>Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Branch Manager / Supervisor, Customer Service </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law.

CUSTOMER SERVICE REPRESENTATIVE/INSIDE SALES REPRESENTATIVE - 1

The Quality Engineer oversees all quality-related activities undertaken to support manufactured products at DTTP, the Products we procure from other sister plants, and the products and accessories we procure from third-party vendors. Responsible for the continuous improvement of the organization's product quality and procedure adherence to ensure quality consistency. Reviews quality standards, tolerances, and engineering changes. Evaluates engineering changes for existing products, outsourced parts, processes and subassemblies, and new products. Analyzes engineering specifications and manufacturing processes for newly introduced products, Develops test plans and quality testing equipment. Monitors periodic warranty reports and drives improvement initiatives. Investigates and analyzes complex quality problems, recommends solutions, and ensures corrections are made. May include:<ul> <li>Be the chief advocate for the manufacturing operations and end customers, ensuring all the new products are launched at a better-quality level than the products we currently produce. </li> <li>Through a comprehensive set of established metrics, the Quality Engineer tracks and communicates the current state of product launches and the performance of the products that were launched. </li> <li>Drive a culture of continuous improvement and assuring product quality by virtue of standards adherence. </li> <li>In coordination with others, Tech Services, Quality Control, Reliability, Warranty Analytics, and Supplier Quality, oversee and drive the Corrective and Preventive Actions related to quality issues, directly affecting DTTP operations. </li> </ul>o This applies to new products that are manufactured at DTTP and products manufactured at other Daikin sister plants by taking the lead with multidisciplinary teams to drive corresponding efforts to execute corrections to product designs/standards, supplier issues, and even internal manufacturing processes. o Communicate internally regarding current quality problems such as 8D's- problem description, status, root cause analysis, and resolution timetable. <ul> <li>Create and take the leadership role to complete Development Quality Improvement and Warranty Monitoring reporting activities for all new product launches. </li> <li>Lead and orchestrate all New Product Launch related efforts to minimize the impact on manufacturing operations.</li> <li>Lead organization-wide quality improvement initiatives. Innovate and develop new quality improvement techniques and strategies. </li> <li>Supervise, train and audit the incoming people and auditors(lab/line) </li> <li>Provide support to production and ensure system adherence </li> <li>Ensure that product design, supplier, reliability, and component changes have been fully verified and validated through the design engineering test processes and reliability test processes. </li> <li>Manage complex, high-impact projects with significant organizational influence related to warranty F-cost reduction, NPD launches, </li> <li>Act as a recognized authority on HVAC quality issues and solutions. </li> <li>Mentor and develop project management skills in other engineers. </li> <li>Ensure effective operation and strategic planning for Quality Assurance.</li> <li>Coordinate effectively with the Design, Procurement, Supplier Quality Assurance, and Reliability Departments to ensure that supplier changes and internal changes are fully qualified before implementation. </li> <li>Ensure that the Quality Policy and the Daikin Core Values are: 1) understood at all levels in his/her department, and 2) used as a guide to all decision-making in his/her department. </li> <li>Ensure smooth operation of the Development Quality Department - Set clear expectations, reasonable work assignments, fair scheduling, equal job opportunity but effective hiring, firm discipline, high-performance team management, transparent budgeting/spending, and environmentally friendly practices. </li> <li>Actively act as the proxy for the manager as needed driving best practices, carrying needed tasks and critical decision making in timely manners to self-drive the work flow to help facilitating deliverables needed for the assigned period, phase or assignment as needed.</li> <li>Perform additional projects/duties to support ongoing business needs.</li> </ul>Nature & Scope:<ul> <li>Is recognized as a subject matter expert in the job area.</li> <li>Manages large projects or processes with limited oversight from the manager.</li> <li>Coaches, reviews, and delegates work for lower-level professionals.</li> <li>The problems faced are difficult and often complex.</li> </ul>Knowledge & Skills:<ul> <li>Excellent interpersonal skills and leadership qualities. Must be able to create a shared vision, a structured plan, and convincing arguments to motivate and lead interdepartmental team members and gain their collaboration in the pursuit of a common goal or project to effectively and timely complete all needed tasks. </li> <li>Expert-level knowledge of HVAC systems, manufacturing processes, and industry standards, including emerging technologies and trends or of similar industry.</li> <li>Capable of managing multiple projects and activities with a high level of urgency by using the PDCA approach to deliver quick but effective results. </li> <li>Six Sigma and/or Quality Engineering certification required </li> <li>Ability to convert data into actionable information and effectively communicate to senior leadership by utilizing statistical methods to characterize and analyze data to find potential solutions to problems and facilitate decision-making. </li> <li>Familiar with data analysis tools, such as Minitab, Excel (pivot tables), Tableau, MAPICS, etc. </li> <li>Strong problem-solving skills to effectively identify root causes of quality problems and drive multidisciplinary teams to find and execute solutions by utilizing DMAIC, 6 sigma methods, FMEA, 8 Disciplines, lean methods, etc. </li> <li>Solid skills in Engineering standards/drawing interpretation. </li> <li>Excellent communication skills, including presentation development, meeting organization/facilitation, clear conveyance & transmission of information through written & verbal form. </li> <li>Recognized authority in HVAC quality issues and solutions.</li> <li>Innovates new quality improvement techniques and strategies. </li> <li>Advanced knowledge of DOE, ANOVA, and regression analysis. </li> <li>Proven ability to create business cases for quality issues. Strong problem-solving skills to effectively identify root causes of quality problems and drive multidisciplinary teams to find and execute solutions by utilizing DMAIC, 6 sigma methods, FMEA, 8 Disciplines, lean methods, etc. Advanced knowledge in quality management systems (QMS) and APQP/PPAP.</li> <li>Leads organization-wide quality improvement initiatives and drives a culture of continuous improvement.</li> <li>Leads large-scale, complex projects and initiatives. Advanced project management skills. </li> <li>Excellent communication and strategic planning skills. Ability to create a shared vision, a structured plan, and convincing arguments to motivate and lead interdepartmental team members and gain their collaboration in the pursuit of a common goal or project to effectively and timely complete all needed tasks.</li> <li>Mentor and train other QEs & team members, sharing knowledge and best practices.</li> <li>Advanced level of knowledge in quality management systems with solid technical background (HVAC preference), to drive supplier quality improvements </li> <li>Advanced Product Quality Planning and Production Part Approval Process or similar process </li> <li>Knowledge of Design Of Experiment (DOE) and utilizing ANOVA and regression is a plus. </li> <li>Able to create business case to leadership team for quality issues. </li> <li>Knowledge of Quality Management System (QMS) such as ISO 9001. </li> <li>Identifying and managing reliability risks that can cause a stoppage and delay of business operations. </li> <li>Working knowledge of product safety and how to monitor during the product development. </li> <li>Able to drive culture of The Continuous Improvement Process (CIP) throughout the project.</li> <li>Ability to apply good judgment, strong work ethic, and integrity on the job.</li> </ul>Competencies: Experience:<ul> <li>8+ years of experience in quality engineering or related field, with significant experience in HVAC or similar manufacturing and a proven track record of driving quality improvements.</li> </ul>Education/Certification : <ul> <li>Bachelor's degree in Engineering (Mechanical, Industrial, or related field). </li> <li>Master's degree preferred (Engineering, Quality Management, or related field).</li> <li>Six Sigma Black Belt or Master Black Belt.</li> <li>Certified Quality Engineer (CQE) or equivalent certification preferred. Certified Quality Engineer </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations</li> <li>Must be able to travel when required.</li> </ul>Reports To:<ul> <li>Quality Manager, Quality Director </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Engineer Quality, Level 5

Daikin Division Williams Distributing Co. and Shoemaker Inc. Position Summary The Warehouse Associate is responsible for off-loading, put-away, picking and staging of equipment and parts while providing professional quality customer service to all internal and external customers. The warehouse associate is accountable for the movement of all materials within the warehouse and overall appearance while ensuring to meet all safety protocols. Position Responsibilities May include;<ul> <li>Safely and efficiently operate forklift and additional warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks</li> <li>Ensure all items are received per procedure and stocked in assigned locations</li> <li>Maintain Inventory and Prepare Cycle Counts</li> <li>Complete Will Calls</li> <li>Responsible for timely and accurate completion of paperwork and transaction entries</li> <li>Proper PPE and uniform must be worn at all times during each shift</li> <li>Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections. Alert manager of any concerns immediately.</li> <li>Assist Customers and CSRs as needed</li> <li>Follow standard operating procedures, established work processes and Company policies</li> <li>Perform additional tasks as required</li> </ul>Knowledge & Skills<ul> <li>Effective verbal and written communication skills</li> <li>High level of attention to detail and surroundings</li> <li>Basic Computer skills including data entry to process transactions and generate reports and orders</li> <li>Ability to successfully process (ex. Loading and Unloading) products</li> <li>Ability to operate a forklift safely and work in a fast-paced warehouse</li> <li>Ability to pass Prove It and driving test</li> <li>Must be eligible to be forklift certified in house within 30 days </li> <li>Effective verbal and written communication skills</li> <li>High level of attention to detail and surroundings</li> <li>Basic Computer skills including data entry to process transactions and generate reports and orders</li> <li>Ability to understand and follow work instructions, policies and procedures</li> <li>Be dependable, work well in a team environment, and establish positive working relationships with employees and customers</li> <li>Ability to work in warehouse that is not climate controlled</li> </ul>Experience<ul> <li>1 plus years of warehouse experience</li> <li>1 plus years industrial forklift experience strongly preferred.</li> </ul>Education/Certification<ul> <li>High School diploma or GED</li> <li>Must have Valid driver's license</li> </ul>People Management No Physical Requirements / Work Environment Must be able to perform essential responsibilities with or without reasonable accommodations. The ability to lift and carry items weighing up to 40 lbs or lift lighter items repetitively or perform 2 man lifts for heavier items. The ability to stand or walk for extended periods of time. Reports To: Warehouse Manager Williams Distributing Co. and Shoemaker Inc., part of Daikin Comfort Technologies North America, Inc., a leading wholesale distributor in Michigan, Ohio, and Indiana, specializing in HVAC equipment and residential products like Kitchen and Bath, Hearth, and Garage Doors. Our mission is to enhance living environments through quality products and services while working closely with dealers, builders, contractors, designers, and architects. Learn More About Williams Distributing Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Warehouse Associate (Weekdays) 1st shift

Daikin Comfort Technologies Northeast is seeking a professional, skilled individual for our HVAC Branch Manager position for our branch operations group. The Branch Manager 1 oversees the branch's operations and staff with accountability for sales (<$25 million), customer service, profitability, productivity and loss prevention. Leads branch operations team (5-10 people) to achieve strategic goals related to revenue generation, profit attainment, and growth goals including market share through utilization of effective sales management techniques. Communicates and enforces store goals and policies and ensures compliance with security, sales, and safety and recordkeeping practices. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li>Manage and oversee the day-to-day operations of the branch including staffing and ensure successful and timely completion of assigned duties of all personnel. Review and approve hours worked and PTO using Kronos.</li> <li>Conduct periodic audits to ensure work is compliant with the established protocols and processes and objectives - meeting customer and branch expectations.</li> <li>Maintain sales - review/edit, credits, negative inventory, damage inventory and cash reconciliations. Communicate regularly with branch customer base to establish and maintain strong relationships. Enter all sales calls in CRM.</li> <li>Responsible for building and maintaining morale in the branch by demonstrating leadership qualities and setting an example for staff, promoting teamwork both within the branch, local team and within the region. Provide knowledge and skill development opportunities for employees with proper training and guidance for them to reach their full potential and have growth opportunities. Ensure employees complete all assigned training in a timely manner.</li> <li>Effectively coach, counsel, and hold employees accountable. Collaborate with Human Resources regarding disciplinary actions. </li> <li>Develop plans for increased branch profitability/productivity and drive continuous improvement processes.</li> <li>Process purchase orders, research low stock and receivables and process branch payables, audit cash drawers and truck metrics. Remain current with warranty processing and follow up quickly on rejections.</li> <li>Oversee all aspects of profit center (operations, sales, admin, etc.) working closely with Credit Department at Corporate to determine appropriate credit level and resolve any credit issues.</li> <li>Stay current with cycle counts and keep dead stock at a minimum.</li> <li>Maintain ample levels of inventory to meet delivery and service expectations of all branch customers.</li> <li>Review P&L; hold safety meetings, security reports and maintain facility.</li> <li>Complete all tasks on the Branch Manager's monthly/daily checklist and act as a safety leader. Conduct weekly safety committee meetings. Complete any Flash reports within the required timeline and communicate issues/injuries immediately.</li> <li>Oversee branch and warehouse appearance, housekeeping, maintenance, and repair.</li> <li>Provide Regional Operations Manager (ROM) any requested branch specific information /reports and provide vital information in a timely manner.</li> <li>Maintain a 93%, or higher, audit score</li> <li>Maintain a working knowledge of company's benefits and employee handbook policies. Ensure employees are following safety protocols including maintaining an organized and clean work environment,</li> <li>Conduct mid-year and annual performance appraisals for all direct reports through the online Performance Engagement platform.</li> <li>May work outside regular working hours in case of emergencies within the branch as required.</li> <li>Participate in additional activities as requested.</li> </ul>Nature and Scope:<ul> <li>Ensures work is aligned with the ROM's expectations, goals, and vision </li> <li>Accountable for implementation of policies, processes, and procedures for short-term results</li> <li>Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director</li> <li>Works on difficult to moderately complex issues and projects </li> <li>Provides guidance and training to subordinates</li> <li>Has authority to hire, recommend pay, establish performance and recommend for termination</li> <li>Level of signing authority established by company policy/guidelines</li> </ul>Knowledge & Skills:<ul> <li>Knowledge of warehouse/inventory management and material handling equipment such as forklifts</li> <li>P&L understanding</li> <li>HVAC knowledge strongly preferred; or ability to quickly learn HVAC products/parts</li> <li>Proven customer service experience with high level of customer satisfaction</li> <li>Proven leadership, coaching/mentoring and team-oriented mindset along with effective delegation of duties.</li> <li>Effective verbal and written communication skills and interpersonal skills</li> <li>Strong organizational and time management skills</li> <li>High level of attention to detail and compliance and results driven.</li> <li>Excellent problem-solving skills, with ability to apply sound judgment</li> <li>Ability to build and maintain positive relationships with customers, vendors, and employees</li> <li>Experience leading a team of employees towards a common goal</li> <li>Ability to apply good judgement and decision-making skills including strong work ethics and integrity.</li> <li>Working knowledge of MS Office Suite (Excel, Outlook, Word and PowerPoint)</li> <li>Working knowledge of CRM & Mincron or similar applications is preferred.</li> </ul>Experience:<ul> <li>1 year in a leadership/supervisory role</li> <li>Experience in HVAC wholesale industry strongly preferred</li> </ul>Education:<ul> <li>High School diploma or GED equivalent.</li> <li>College degree strongly preferred.</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Pay Range: $75,000-95,000 Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Branch Manager

The Local Driver is responsible for the safe operation of company trucks for timely delivery of products to customer and company locations. The driver will safely load, unload and transfer products as needed utilizing various equipment and forklifts within the branch location, trucks/trailers and sites. The Driver will assist the branch/warehouse operations as needed with warehouse duties and front counter duties.They must possess high quality customer service skills as well. Position Responsibilities may include; <ul> <li>Load, unload and deliver product to customer sites within designated time frames safely using the most efficient routes as possible </li> <li>Maintain required logs and reports necessary to maintain compliance with DOT and Company policies relating to safety standards and operation of delivery vehicles, forklifts etc. </li> <li>Safely load and properly block, brace, and secure the cargo. </li> </ul> <ul> <li>Strong knowledge of driving/traffic and transportation laws, regulations and ensure continuous compliance while operating the truck(s). </li> </ul> <ul> <li>Operate forklift safely and efficiently to transfer, load, unload product - ensure accurate product and quantity of product is being loaded into customer </li> <li>Perform pre-check and post-check operations of Company vehicles and forklifts per required procedures </li> <li>Perform warehouse duties and ensure accurate product and quantity of product is being loaded / transferred for customers </li> <li>Follow good housekeeping and safety practices </li> </ul> <ul> <li>Heavy lifting required </li> <li>Act as the warehouse and/or front counter back up as needed </li> <li>Perform additional duties as needed </li> </ul>Nature & Scope: <ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li>Minimum 21 years old </li> <li>Possesses a valid driver's license in the state of employment </li> <li>Has a working knowledge of commercial truck mechanics </li> <li>Has a working knowledge of current Department of Transportation (DOT) regulations </li> <li>Has a minimum of 1 year of verifiable commercial driving experience within the past 3 years </li> <li>Placement as driver is contingent upon successful completion of DOT road test, pre-employment drug & alcohol testing, and background check </li> <li>DMV record cannot reflect an excess of 2 moving violations and/or preventable accidents within the past 3 years </li> </ul> <ul> <li>Valid driving license with excellent driving record </li> </ul> <ul> <li>Must pass DOT standards </li> <li>Excellent customer service skills </li> </ul> <ul> <li>Ability to proficiently use MS Office including Outlook & Excel, Mincron and a scanner </li> </ul> <ul> <li>Able to multi-task well with the ability to assist in warehouse or front counter or a branch as needed </li> <li>Be timely to work and conscientious of his/her time </li> <li>Ability to operate a forklift </li> </ul>Experience: <ul> <li>3+ yrs. driving a commercial vehicle </li> </ul> <ul> <li>Current Valid Driver License </li> </ul>Education/Certification: <ul> <li>High school diploma or GED </li> <li>DOT screening annually </li> </ul>People Management: No Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. Must be able to perform essential responsibilities with or without reasonable accommodations. The ability to lift and carry items weighing up to 40 lbs or lift lighter items repetitively or perform 2 man lifts for heavier items. The ability to stand or walk for extended periods of time. </li> </ul>Reports To: <ul> <li>Branch Manager, Warehouse Manager/Coordinator, or HUB Manager </li> </ul>Pay Range: $22-23/hr The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Driver, Local Delivery

The Executive Assistant will assist top level executives with executive level administrative support such as providing clerical administration, receiving clients and visitors, arranging travel and correspondence, managing executive's meetings and calendar, developing and preparing presentations and reports, and scheduling meetings. May also be responsible for training and supervising lower-level clerical staff. May include:<ul> <li>Manage and maintain executive schedules, including scheduling travel and conferences, making appointments, and making changes to appointments. </li> <li>Answer and direct calls to appropriate executives and parties and take messages when needed. </li> <li>Greet visitors. </li> <li>Open, sort, and distribute correspondence, including email, faxes, and snail mail. </li> <li>Read and analyze submissions, letters, agendas, memos and determining significance; forward appropriate personnel in a timely and efficient manner. </li> <li>Prepare reports, collect and analyze information and prepare presentations. </li> <li>Develop and utilize historical information. </li> <li>Record meeting discussions and provide minutes. </li> <li>Maintain inventory of office supplies and anticipate office supply needs; place orders when necessary. </li> <li>Ensure operation of office equipment, order maintenance when necessary. </li> <li>Proficient in Access, MS Word, Excel, Outlook. </li> <li>Coordinate finances and assist with budget preparation. </li> <li>Train clerical staff in policies and procedures and arrange for the set-up of new computers for new employees. </li> <li>Prepare executive responses to routine memos, letters, or correspondence. </li> <li>Provide clerical and general office support to other offices. </li> <li>Delegate tasks and responsibilities to other staff members when appropriate. </li> <li>Interact with customers when appropriate and problem solve any issues they might have. </li> <li>Document complaints and develop an appropriate course of action. Report problems to executives when they cannot be resolved for attention. </li> <li>Perform additional duties as required. </li> </ul>Nature & Scope:<ul> <li>Applies advanced knowledge of job area typically obtained through advanced education and work experience </li> <li>Manages projects and processes while working independently and with limited supervision </li> <li>Coaches and reviews the work of lower-level professionals </li> <li>Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions </li> </ul>Knowledge & Skills:<ul> <li>Possess a strong work ethic - polished/poised and resourceful. </li> <li>Strong relationship building and interpersonal skills. </li> <li>Exceptional written and verbal communication skills. </li> <li>High proficiency in Word, Excel and PowerPoint required. </li> <li>Tremendous attention to detail. </li> <li>Possess the ability to interact professionally with internal and external personnel throughout the Company. </li> <li>Exhibit an excellent sense of discretion regarding highly sensitive and confidential information. </li> <li>Possess the ability to learn quickly, work independently and prioritize multiple tasks in a deadline driven environment. </li> </ul>Experience:<ul> <li>8+ years </li> </ul>Education/Certification:<ul> <li>Associate's degree in business / related field or Bachelor's degree. </li> </ul>People Management: No Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: VP, Human Resources Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

ENGINEER QUALITY 2

CSR Coordinator

Counter Sales Associate 3

HR Shared Services Coordinator

Salesforce Cloud Analyst CRM, Level 3

PROJECT MANAGER 1

Warehouse Associate

Customer Service Representative Coordinator

Warehouse Associate

Forklift Operator Level 1, (2nd Shift)

Coordinator, Customer Service Representative

Customer Service Representative/Inside Sales Representative, Level 2

Truck Driver - Local Delivery

HVAC Counter Sales Associate

CUSTOMER SERVICE REPRESENTATIVE/INSIDE SALES REPRESENTATIVE - 1

Engineer Quality, Level 5

Warehouse Associate (Weekdays) 1st shift

Branch Manager

Driver, Local Delivery

HR Development Executive Assistant, Level 3

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