Learn more about free job search tools, learning opportunities, and exclusive member events.

Discover CareerCircle

Access resources to advance your job search and career growth.

Tools & Training

Explore a wide range of job opportunities that match your skills and career goals.

Search Jobs

Create a professional resume that captures the attention of top employers with our easy-to-use tool.

Resume Builder

Prepare for your next interview with our expert tips and strategies.

Interview Prep

Discover in-depth profiles of leading employers to find your ideal workplace.

Search Companies

Develop in-demand skills with curated courses for today’s job market.

Courses

Access career resources and job postings anytime, anywhere with our app.

Mobile App

Source skilled talent and build your team.

Talent Acquisition

Access skilled talent ready to excel via our AI-driven platform, virtual events, and recruitment services.

CareerCircle TalentConnect

Transform your workforce and hiring practices with essential training and continuing education.

InclusiveU

Broaden your talent pool with dedicated support for individuals with disabilities.

Getting Hired Powered by CareerCircle

Mission aligned solutions supporting Non-Profit Organizations, Educational Institutions, Local Workforce Development Boards, and Learning Providers.

Upskilling & Job Advocacy

Upskilling solutions designed to empower members with in-demand skills training and ongoing support for successful certificate completion.

CareerReady

Job advocacy solutions to connect job seekers to inclusive employers through dedicated recruiting support.

CareerAdvocacy

Learn how we connect all communities with careers and build skilled talent pipelines.

About CareerCircle

Discover answers to common questions and gain insights into our goals and services.

Reach out to us for inquiries, support, or to learn more about our mission and services.

Contact

Explore our blog for latest news and trends for job seekers and employers.

Blog

Access our virtual career fairs, job seeker workshops, and employer focused webinars.

Events

Discover valuable resources to enhance your hiring strategy and drive organizational success.

Employer Resources

Get the latest news and updates on our mission, partnerships, and community impact.

Press Room

The Warehouse Associate is responsible for off-loading, putting-away, picking and staging of equipment and parts while providing professional quality customer service to all internal and external customers. The warehouse associate is accountable for the movement of all materials within the warehouse and overall appearance while ensuring to meeting all safety protocols. Position Responsibilities may include; <ul> <li>Safely and efficiently operate forklift and additional warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks </li> <li>Ensure all items are received per procedure and stocked in assigned locations </li> <li>Maintain Inventory and Prepare Cycle Counts </li> <li>Complete Will Calls </li> <li>Responsible for timely and accurate completion of paperwork and transaction entries </li> <li>Proper PPE and uniform must be always worn during each shift </li> <li>Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections. Alert the manager of any concerns immediately. </li> <li>Assist Customers and CSRs as needed </li> <li>Follow standard operating procedures, established work processes and Company policies </li> <li>Perform additional tasks as required </li> </ul>Nature & Scope: <ul> <li>Possesses a broad theoretical job knowledge</li> <li>Has no discretion to deviate from established procedures by performing structured work assignments </li> <li>Work is closely supervised </li> </ul> <ul> <li>Explains facts, policies and practices related to job area </li> </ul>Knowledge & Skills:<ul> <li>Effective verbal and written communication skills </li> <li>High level of attention to detail and surroundings </li> <li>Basic Computer skills including data entry to process transactions and generate reports and orders </li> <li>Ability to successfully process (ex. Loading and Unloading) products </li> <li>Ability to operate a forklift safely and work in a fast-paced warehouse </li> <li>Ability to pass Prove It and driving test </li> <li>Must be eligible to be forklift certified in house within 30 days </li> <li>Effective verbal and written communication skills </li> <li>High level of attention to detail and surroundings </li> <li>Ability to understand and follow work instructions, policies, and procedures </li> </ul> <ul> <li>Be dependable, work well in a team environment, and establish positive working relationships with employees and customers </li> <li>Ability to work in warehouse that is not climate controlled </li> </ul>Competency:<ul> <li>1 plus years industrial forklift experience strongly preferred. </li> </ul>Experience:<ul> <li>1 plus years of warehouse experience </li> <li>Education/Certification </li> <li>High School diploma or GED </li> <li>Must have Valid driver's license </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. Pay Range: $19.50-20.50 per hour

public

Warehouse Associate

The Meeting and Event Planner 2 supports the coordination and execution of corporate meetings, conferences, and special events. This role assists in ensuring that events align with company objectives, are delivered on time, and meet quality standards. The planner collaborates with internal teams, vendors, and venues while gaining valuable hands-on experience in event planning. Available to travel to most events. May include: &bull; Assist in planning, organizing, and executing corporate events, meetings, and tradeshows &bull; Help manage comprehensive event timelines, project plans, and logistics to ensure smooth operations &bull; Assist in preparing and managing event budgets, ensuring all costs remain within approved limits. Track and reconcile all event-related expenditures &bull; Contribute creative ideas for event themes, activities, and engagement strategies &bull; Coordinate with the marketing and communications team to ensure brand consistency across all event materials &bull; Develop and deliver event communications - including invitations, agendas, Know Before You Go (KBYG) materials, and post event surveys - while collaborating with internal stakeholders to ensure alignment with event goals and expectations &bull; Support the online registration system, its functions, and system reports such as registration, session data, lead capture, and post-event surveys &bull; Schedule and participate in pre-planning meetings with the project team; coordinate all information for meetings and events and disseminate appropriately &bull; Provide on-site assistance during events by supporting registration, guest services, vendor coordination, logistics, and air and ground travel, while helping to resolve issues and implement contingency plans as needed &bull; Perform additional projects/duties to support ongoing business needs** Nature & Scope: &bull; Possesses a broad theoretical job knowledge typically obtained through advanced education &bull; Has limited discretion to deviate from established procedures by performing structured work assignments &bull; Problems faced can be difficult or complex &bull; Explains facts, policies, and practices related to the job area Knowledge & Skills: &bull; Strong interpersonal skills and relationship management skills &bull; Demonstrates excellent customer service skills and client engagement &bull; Excellent verbal and written communication skills including listening and questioning skills &bull; Highly organized with strong time management skills; able to prioritize tasks and meet deadlines &bull; Collaborative team player with results-driven mindset, committed to excellence and achieving business goals &bull; Exercises sound judgement with a high level of integrity and strong work ethic &bull; Detail-oriented with proven analytical and problem-solving capabilities &bull; Ability to follow standardized operating procedures and direction &bull; Adaptable to changing operational needs; performs well under pressure and makes sound decisions &bull; Proficient computer experience - MS Office - Outlook, Word, PowerPoint, and Excel &bull; Knowledge of marketing and event disciplines and meeting industry contracting standards and practices &bull; Organizational awareness and knowledge of corporate standards and procedures &bull; Ability to apply good judgment, strong work ethic and integrity on the job &bull; Experienced in vendor management and third-party coordination &bull; Effective negotiation skills to secure favorable terms and partnerships &bull; Competent in budgeting, cost control and financial oversight for events and projects Experience: &bull; 3-6 years of experience in corporate event planning, meeting management, or hospitality/event services Education/Certification: &bull; High School or GED Equivalency &bull; Bachelor's degree preferred or equivalent experience People Management: No Physical Requirements / Work Environment: &bull; Must be able to perform essential responsibilities with or without reasonable accommodations &bull; Must be able to execute event set-up or breakdown responsibilities such as lifting/moving items up to 20 pounds in any event environment, including outdoors. Travel may be required, including overnight. Work schedules will vary and occur outside of standard office hours Reports To: Manager, Meeting and Events Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Marketing Meeting & Event Planner, Level 2

The Facilities Planner/Coordinator aids the facility management team to ensure successful completion of facility needs. May be tasked with various duties including but not limited to assists in remodel/repair projects as assigned to the manager; assists with all large in-house event logistics; manages the uniform cage and distribution; maintains a monthly power point presentation outlining Facilities accomplishments; maintains a weekly Facilities work order report; assigns the repair/request tickets that come in to the different facilities teams. The ideal candidate has general technical knowledge of all facilities-based processes and technologies. May include (but not limited to):<ul> <li>Assist with new vendor badging and safety video viewing for all Facilities teams</li> <li>Assists with the coordination and administrative aspects of the Projects assigned to the Projects Team (2 people)</li> <li>Assigns to the correct Facilities team all tickets that come in via the FIIX system</li> <li>Compiles and distributes the weekly FIIX/OT report to the Facilities management team</li> <li>Assists with the factory-wide Holiday lunch party coordination to include (but not limited to) schedule development (for all three shifts), event design, event set up, event management for duration of event, and event tear down</li> <li>Assists with the MFG Take 20 event coordination to include (but not limited to) schedule development (for all three shifts), event design, event set up, event management for duration of event, and event tear down</li> <li>Assists with entire building decoration for the holidays (38 holiday trees)</li> <li>Does weekly inventory in the uniform cage and makes adjustments in the uniform spreadsheet</li> <li>Responsible for opening the uniform cage every Tuesday from 1PM to 6PM, distributing MFG uniforms, and making sure information is added to the uniform distribution database</li> </ul> <ul> <li>Provides support to other administrative areas in the Facilities team</li> <li>Performs other duties as assigned</li> </ul>Nature and Scope:<ul> <li>Takes direction from the Facilities Manager </li> <li>Works with minimal direct supervision </li> </ul>Knowledge and Skills:<ul> <li>Basic Facilities Maintenance knowledge and experience </li> <li>Strong MS Office skills; Outlook, Word, Excel & Access skills </li> <li>Database management skills with data analysis; measure Key Performance Indicators and report findings </li> <li>Strong analytical, quantitative & problem solving skills </li> <li>High level of attention to detail and accuracy </li> <li>Excellent verbal and written communication skills to include listening and questioning skills </li> <li>Effective organizational & time management skills with ability to effectively prioritize and meet deadlines in a fast-paced environment </li> <li>Project Management skills desired; knowledge of Fiix / MS PM software applications is a plus </li> <li>Ability to apply good judgement, strong work ethics & integrity on the job </li> <li>Ability to be a strong team player and build positive work relationships </li> <li>Flexibility and ability to handle and manage change effectively and efficiently </li> <li>Spanish is a plus</li> </ul>Experience:<ul> <li>3 - 5+ years of experience </li> </ul>Education:<ul> <li>High school diploma or GED equivalent </li> <li>Vocational training/certification or College degree preferred </li> </ul>People Management: No Physical Requirements / Working Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports to: <ul> <li>Manager, Facilities / Director, Facilities </li> </ul> The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities

Coordinator Facilities

The Commercial Sales Manager is responsible for individual and team sales performance of the assigned business region and pursue optimum efficiency and maximize profit. Builds relationships with existing customer base and prospect for new opportunities to grow Region Commercial market share. Position Responsibilities may include; <ul> <li>Service existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors. </li> </ul> <ul> <li>Design and execute sales strategies, policies, and programs for Roof Tops (RTU), Ductless and Variable Refrigerant Volume (VRV) product growth. </li> </ul> <ul> <li>Resolves customer issues by investigating problems, developing solutions, preparing reports, and making recommendations to management. </li> <li>Promote strong business relations with all internal and external associates. Promote and exemplify corporate values and standards. </li> <li>Collaborate with Marketing and Sales departments on specifications, cost, compatibility and availability of products as compared to needs for the RTU, Ductless and VRV Channels, as well as achieve growth especially in strategic product lines. </li> <li>Organize customer base training events, tradeshows and product launches, as it relates to the RTU and Ductless products. </li> <li>Develop business relationships with mechanical contractors and maintain a substantial installation network with-in the region / area. </li> <li>Participate in additional projects/activities to support ongoing business needs and sales growth. </li> </ul>Nature & Scope:<ul> <li>Applies advanced knowledge of job area typically obtained through advanced education and work experience</li> </ul> <ul> <li>Manages projects and processes while working independently and with limited supervision </li> <li>Coaches and reviews the work of lower-level professionals </li> </ul> <ul> <li>Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions </li> </ul>Knowledge & Skills:<ul> <li>Understanding of the HVAC contracting business </li> </ul> <ul> <li>Ability to read and understand construction documents/drawings </li> </ul> <ul> <li>Strong customer service skills and relationship management skills with the ability to generate new business through creating and carrying out a sales plan </li> <li>Working knowledge of MS Office - Excel, Word, PowerPoint, Outlook </li> </ul> <ul> <li>Effective Project Management skills, working knowledge of PM software, experience with Asana is a plus </li> </ul> <ul> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Excellent verbal and written communication and presentation skills </li> <li>Change management skills- implementing new processes and procedures </li> <li>Demonstrated analytical and problem solving techniques </li> <li>Effective organizational and time management skills including ability to prioritize and on-time completion of projects </li> <li>Ability to apply good judgement and strong work ethics and integrity on the job </li> <li>Ability to adapt quickly to change and work effectively on various types of activities </li> <li>Strong team player, results-oriented, dedicated to excellence, and sense of urgency to achieve business objectives </li> <li>Ability to maintain a flexible work schedule to travel to work sites/customer locations to accommodate account/client needs </li> <li>Ability to practice safe work habits and follow company policies/procedures, including safety guidelines </li> </ul>Experience:<ul> <li>Minimum 3-5 plus years of sales experience in HVAC Light Commercial industry </li> </ul>Education/Certification:<ul> <li>Bachelor's Degree (or equivalent, relevant industry experience) </li> </ul>People Management: No Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. </li> <li>Out-of-the -area and overnight travel on occasion. Valid driver's license required without driving restrictions </li> <li>Ability to lift up to 30 pounds </li> </ul>Reports To: <ul> <li>Manager, Regional </li> </ul>Compensation range: $77,220.00 - 96,790.00 Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. Daikin Global | A leading air conditioning and refrigeration innovator and provider for residential, commercial,l and industrial applications Daikin Industries, Ltd. is a leading innovator and provider of advanced, high-quality air conditioning solutions for residential, commercial, and industrial applications. Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Commercial Sales Manager

Williams Distributing Co. & Shoemaker Inc. Divisions of Daikin Comfort Technologies North America, Inc. are seeking bright people who lean into challenges to join the team. We are a wholesale distribution powerhouse throughout Michigan, Ohio, and Indiana. Specializing in HVAC equipment and residential building products: Kitchen and Bath, Hearth, and Garage Doors. As a company, we continuously strive to improve living environments through products and services that benefit our customers' lives working with work with dealers, builders, contractors, designers, and architects. The Warehouse Associate is responsible for off-loading, put-away, picking and staging of equipment and parts while providing professional quality customer service to all internal and external customers. The warehouse associate is accountable for the movement of all materials within the warehouse and overall appearance while ensuring to meet all safety protocols. Position Responsibilities may include; &bull; Safely and efficiently operate forklift and additional warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks &bull; Ensure all items are received per procedure and stocked in assigned locations &bull; Maintain Inventory and Prepare Cycle Counts &bull; Complete Will Calls &bull; Responsible for timely and accurate completion of paperwork and transaction entries &bull; Proper PPE and uniform must be worn at all times during each shift &bull; Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections. Alert manager of any concerns immediately. &bull; Assist Customers and CSRs as needed &bull; Follow standard operating procedures, established work processes and Company policies &bull; Perform additional tasks as required Nature & Scope: &bull; Works within well-defined instructions &bull; Uses established procedures and works under supervision to perform assigned tasks &bull; Work is closely supervised Knowledge & Skills &bull; Effective verbal and written communication skills &bull; High level of attention to detail and surroundings &bull; Basic Computer skills including data entry to process transactions and generate reports and orders &bull; Ability to successfully process (ex. Loading and Unloading) products &bull; Ability to operate a forklift safely and work in a fast-paced warehouse &bull; Ability to pass Prove It and driving test &bull; Must be eligible to be forklift certified in house within 30 days &bull; Effective verbal and written communication skills &bull; High level of attention to detail and surroundings &bull; Basic Computer skills including data entry to process transactions and generate reports and orders &bull; Ability to understand and follow work instructions, policies and procedures &bull; Be dependable, work well in a team environment, and establish positive working relationships with employees and customers &bull; Ability to work in warehouse that is not climate controlled Experience 1 plus years of warehouse experience 1 plus years industrial forklift experience strongly preferred. Education/Certification: &bull; High School diploma or GED &bull; Must have Valid driver's license People Management: No Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations. The ability to lift and carry items weighing up to 40 lbs or lift lighter items repetitively or perform 2 man lifts for heavier items. The ability to stand or walk for extended periods of time. Reports To: Supervisor, Warehouse Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Associate Warehouse

Williams Distributing Co. & Shoemaker Inc. Divisions of Daikin Comfort Technologies North America, Inc. are seeking bright people who lean into challenges to join the team. We are a wholesale distribution powerhouse throughout Michigan, Ohio, and Indiana. Specializing in HVAC equipment and residential building products: Kitchen and Bath, Hearth, and Garage Doors. As a company, we continuously strive to improve living environments through products and services that benefit our customers' lives working with work with dealers, builders, contractors, designers, and architects. May include: <ul> <li> Picks and pulls orders from inventory </li> <li> Inspects the staged product ensure picks are accurate </li> <li> Safely and efficiently operate warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks </li> <li> Maintain Inventory and Prepare Cycle Counts </li> <li> Complete Will Calls </li> <li> Responsible for timely and accurate completion of paperwork and transaction entries </li> <li> Proper PPE and uniform must be worn at all times during each shift </li> <li> Maintain warehouse by following good housekeeping and safety procedures including. </li> <li> Assist Customers and CSRs as needed </li> </ul> Nature and Scope: <ul> <li> Takes direction from lead/Supervisor. </li> <li> Works within well-defined instructions </li> </ul> Knowledge & Skills: <ul> <li> 1 plus years of warehouse / logistics experience </li> <li> Ability to exert up to 50lbs of force when moving heavy product </li> <li> Must be able to perform essential responsibilities with or without reasonable accommodations. </li> <li> 1 plus years of warehouse experience </li> <li> 1 plus years industrial forklift experience strongly preferred. </li> </ul> Schedule <ul> <li> Typical workdays are Monday-Friday </li> </ul> Education: <ul> <li> High School diploma or GED </li> <li> Must have Valid driver's license </li> </ul> Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations. Pass pre-employment physical </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities

Warehouse Associate 1st Shift Monday-Friday

The Territory Sales Manager is responsible for planning, organizing, maintaining, developing and growing a volume driven and profitable base of target and core dealers while ensuring that each member of the dealer base is aware of the features and benefits of COD products and services. Position Responsibilities may include: Plan, organize, maintain, develop, and grow a volume driven and profitable base of approximately 50 target and core dealers. Target and sign-up Dealers within assigned territory. Build sales through active communication with existing and potential customers about new product launches, services, supplies, prices, programs and discounts. Maintain and improve sales revenue and gross margin. <ul> <li>Maintain an accurate call history within the CRM system. </li> <li>Collaborate with Branch Managers and their teams to increase sales within the assigned branches within territory </li> <li>As required, develop remedial action plans to meet or exceed customer development and sales targets on a weekly basis. </li> <li>Be the channel expert on the features, benefits, product performance, and design guidelines for products sold. </li> <li>Ensure client accounts have all the information they require to maintain and exceed customer service expectations including policies and processes on promotions, new product launches, billing, returns, product changes etc. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products and services </li> <li>Monitor competitive activity and trends within territory. </li> <li>Expand knowledge base of the company's products and features. </li> <li>Understand and follow work instructions, operating procedures and company policies. </li> <li>Perform additional projects/duties to support ongoing business needs. </li> </ul>Nature & Scope:<ul> <li>Ensures work is aligned with the Director's expectations, goals, and vision </li> <li>Accountable for implementation of policies, processes, and procedures for short-term results </li> <li>Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director </li> <li>Works on difficult to moderately complex issues and projects </li> <li>Provides guidance and training to subordinates </li> <li>Has authority to hire, recommend pay, establish performance and recommend for termination </li> <li>Level of signing authority established by company policy/guidelines </li> </ul>Knowledge & Skills: <ul> <li>Proficient sales ability with the ability to build and action a robust sales plan </li> <li>Excellent communication and presentation skills; both verbal and written </li> <li>Proficient computer skills required including Microsoft Office and internal systems like CRM, expense reporting, etc. </li> <li>Strong relationship building and customer service skills with the ability to generate new business through negotiating and carrying out a sales plan </li> <li>Strong organizational and multi-tasking and time management skills </li> <li>Ability to focus and high level of attention to detail </li> <li>Ability to read and interpret construction documents and drawings/plans </li> <li>Knowledge of HVAC products, services, customers and market trends </li> <li>Demonstrates discernment and sound judgment </li> <li>Self-motivated with the ability to work autonomously with minimal supervision </li> <li>Ability to apply good judgement, strong work ethics and integrity on the job. </li> </ul>Competency: Experience:<ul> <li>Minimum 5 years of sales experience preferably within the HVAC industry </li> </ul>Education/Certification:<ul> <li>High School Diploma or GED equivalent </li> <li>College degree preferred </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Area Sales Manager </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Territory Sales Manager

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Product Specialist position for our Branch Operations group located remotely, but local to Texas. The Product Specialist will lead their focus area, ductless and serve as the individual to manage and coordinate engagement and accomplishment of the division sales objectives with Company Owned Distribution (COD) & Distributor Channel Partners. The product specialist will be the Division resource for supporting the product line and growing sales. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. Position Responsibilities may include: <ul> <li>Responsible for coordinating engagement and accomplishment of division sales objectives with COD & Distributor Channel Partners. </li> <li>Act as Division Product Champion to assist in developing COD & IND product sales opportunities of his/her focus area as assigned. Help to support product team as it develops and work closely with the product applications resource (e.g., VRV and AER group). </li> <li>Coordinates resolutions and corrective actions of field product quality issues </li> <li>Conduct or participate in quality reviews with customers at their locations </li> <li>Oversee and direct the production of technical literature, service training materials and service kits in collaboration with respective departments </li> <li>Participates and provides input from a service perspective in product transition schedule meetings, dFMEA (Design failure mode and effect analysis) and other service design reviews </li> <li>Troubleshoot and or assist by phone distributors/branch/dealers in installation, quality, or service-related problems escalated to Management level </li> <li>Travel to field locations to resolve product problems escalated to Management level </li> <li>Oversee and be responsible for meeting division objectives for the specific programs (e.g., VRV Pro) that are part of the specialist's focus area. </li> <li>Provide resources and promotional support to fully engage TSMs to sell the focused product (both COD & IND) </li> <li>Serve as additional sales & training resource to COD, IND channels. No support of REP channel for this role. </li> <li>Perform additional projects/duties to support ongoing business needs. </li> </ul>Nature & Scope: <ul> <li>Applies practical knowledge of job area typically obtained through advanced education and work experience </li> <li>Encouraged to seek continuous improvements </li> <li>Performs a range of mainly straightforward assignments </li> <li>Works independently with general supervision </li> <li>Problems faced are difficult but not typically complex </li> </ul>Knowledge & Skills:<ul> <li>Ability to manage multiple projects simultaneously </li> <li>Excellent verbal and communication skills including public speaking, presentations, and negotiation skills </li> <li>Ability to develop effective communication pieces (price pages, sales support documentation, submittals, written memos etc.)</li> </ul> <ul> <li>High level proficiency with Microsoft Office 365 programs, Excel, Word, Power Point </li> <li>Able to generate and read reports as required </li> <li>Excellent organizational and time management skills </li> <li>Competitive industry knowledge </li> <li>Ability to apply strong work ethics and integrity on the job </li> <li>Ability to apply good judgement, strong work ethics and integrity on the job. </li> </ul>Competency: Experience:<ul> <li>A minimum of 10 years related experience </li> <li>Prior HVAC; commercial and ductless product HVAC industry experience </li> </ul>Education/Certification: <ul> <li>Bachelor's degree preferred, will accept industry experience in lieu of degree </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Business Development Director </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Product Specialist Sales (HVAC- Ductless)

Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our Regional Parts Manager position for our branch operation groups in COD for the Region specified. The Regional Parts Manager is responsible for coordinating the growth of all parts and supplies for the branches in COD for the Region specified. This person is accountable for sales growth, margins, assisting with inventory and product management and coordinating all aftermarket activities, between TSM's Branch personnel, Dealers/contractors and the local reps. Why work with us? <ul> <li>Benefits are effective on day one for all full-time direct hires</li> <li> Training programs are available to help guide team members and develop new skills </li> <li> Growth Opportunities - there is immense opportunities to grow your career </li> <li> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. </li> </ul>Position responsibilities may include: <ul> <li>Call on HVAC Dealers and Contractors. Also Training them on GSD's aftermarket Product offering </li> <li>Set strategic direction and management of execution of programs to Branch Managers and CSR's </li> <li>Work with and train branch personnel in support of aftermarket business. This includes: TM's, BM, CSR's and ROM's </li> <li>Responsible for through-the-shop and over-the-counter parts sales, cores, parts stocking, ordering, development of programs and implementation of corporate sponsored programs </li> <li>Responsible for developing and implementing sales plans for the aftermarket business to ensure attainment of both sales and margins objectives </li> <li>Work with local vendors and manufacturer's Representatives to provide support to branches and customer base </li> <li>Participate in additional projects to support ongoing business needs </li> </ul>Nature & Scope: <ul> <li>Applies advanced knowledge of job area typically obtained through advanced education and work experience </li> <li>Manages projects and processes while working independently and with limited supervision </li> <li>Coaches and reviews the work of lower-level professionals </li> <li>Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions </li> </ul>Knowledge & Skills:<ul> <li>HVAC Product Knowledge </li> <li>Dealer/contractor knowledge </li> <li>Excellent sales knowledge, customer and relationship management skills </li> <li>Exceptional verbal and written communication skills </li> <li>Effective organizational and time management skills </li> <li>Understanding gross margin, P&L </li> <li>Excel and related computer skills - MS Office Word, PowerPoint </li> <li>Effective collaboration and team building skills </li> <li>Ability to apply good judgement, strong work ethics and integrity on the job </li> </ul>Experience:<ul> <li>5 -10+ years in HVAC industry </li> </ul>Education/Certification:<ul> <li>Bachelor's degree preferred but not required if experience is extensive - 5+ years in sales and HVAC </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. </li> <li>Must be able to travel multi-cities and states, including overnight travel - approximately 60 % - 70% of time. </li> </ul>Reports To: <ul> <li>Manager, Regional Director, Product Marketing (SES) </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

REGIONAL PARTS MANAGER

The Continues Improvement Technician studies existing processes and looks for ways to increase efficiency and productivity while ensuring quality and safety protocols are met. This role will support Engineering lab. This role will educate employees on Continuous Improvement/Kaizen principles and practices to drive process improvements. Position Responsibilities may include:<ul> <li>Implementation of projects, including application of lean tools to eliminate waste, lab area organization, time studies, documentation, presentations <ul> <li>Assist in the development of Lab Work Instructions specifically focused on engineering processes and ISO 17025 guidelines </li> <li>Develop and implement visual controls and signage in the lab to reinforce processes, provide metrics, and improve productivity </li> </ul> </li> <li>Work with lab management to assist with the development of Lean mindset and Lean oriented processes to improve efficiency and standardize work </li> <li>Partner with lab technicians and supervisors to collect observations, ideas, and solutions </li> <li>Lead weekly staff meetings </li> <li>Educate, coach, and challenge process owners in the use of lean and statistical tools, approaches, and techniques to create process management and measurement systems. </li> <li>Drive safety, quality and efficiency measures through proactive problem resolution, follow-up, and follow-through </li> <li>Perform additional projects to support ongoing business needs </li> </ul>Nature and Scope:<ul> <li>Takes direction from Continuous improvement supervisor </li> <li>Works within well-defined instructions </li> </ul>Knowledge and Skills:<ul> <li>Effective verbal and written communication skills </li> <li>Strong interpersonal skills </li> <li>Motivation to learn and develop individual skill sets </li> <li>Knowledge of MS Office </li> <li>Technical experience in an ISO 17025 accredited lab </li> <li>Mechanically inclined </li> <li>Ability to read and understand technical documents, read measurement devices such as rulers, calipers, gauges and multimeters preferred </li> <li>Problem solving techniques </li> <li>Strong team player, results orientated, dedication to excellence and sense of urgency to achieve business objectives </li> <li>Ability to use good judgement and strong work ethics and integrity on the job </li> </ul>Experience:<ul> <li>1 year of experience in related role </li> </ul>Education:<ul> <li>High School Diploma or GED equivalent </li> </ul>People Management: No Physical Requirements / Working Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. </li> </ul>Reports to: <ul> <li>Continuous Improvement Supervisor </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer-sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Continuous Improvement Technician 1

Responsibilities:<ul> <li> Safely and efficiently operate forklift and additional warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks </li> <li> Ensure all items are received per procedure and stocked in assigned locations </li> <li> Maintain Inventory and Prepare Cycle Counts </li> <li> Complete Will Calls </li> <li> Responsible for timely and accurate completion of paperwork and transaction entries </li> <li> Proper PPE and uniform must be worn at all times during each shift </li> <li> Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections. Alert manager of any concerns immediately. </li> <li> Assist Customers and CSRs as needed </li> <li> Follow standard operating procedures, established work processes and Company policies </li> </ul>Qualifications:<ul> <li> Effective verbal and written communication skills </li> <li> High level of attention to detail and surroundings </li> <li> Basic Computer skills including data entry to process transactions and generate reports and orders </li> <li> Ability to successfully process (ex. Loading and Unloading) products </li> <li> Ability to operate a forklift safely and work in a fast-paced warehous </li> <li> Ability to pass Prove It and driving test </li> <li> Must be eligible to be forklift certified in house within 30 days </li> <li> Effective verbal and written communication skills </li> <li> High level of attention to detail and surroundings </li> <li> Basic Computer skills including data entry to process transactions and generate reports and orders </li> <li> Ability to understand and follow work instructions, policies and procedures </li> <li> Be dependable, work well in a team environment, and establish positive working relationships with employees and customers </li> <li> 1 plus years industrial forklift experience strongly preferred </li> <li> 1 plus years of warehouse experience </li> <li> High School diploma or GED </li> <li> Must have Valid driver's license </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our HVAC CSR/Inside Sales Representative position for our branch operations group located at our Lawrencevill, GA branch. The CSR/ISR calls the organization's products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. The CSR is responsible for meeting established sales quotas. Must be knowledgeable of the organization's policies, procedures, practices, products, and services. Why work with us? <ul> <li>Benefits are effective on day one for all full-time direct hires</li> <li> Training programs are available to help guide team members and develop new skills </li> <li> Growth Opportunities - there is immense opportunities to grow your career </li> <li> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. </li> </ul>Position responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Train new customer service / inside sales representatives. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope: <ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills: <ul> <li>Extensive knowledge of HVAC equipment/products is required </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li>1-3 years of progressive sales experience </li> <li>1-3 plus years in the HVAC industry preferred</li> </ul>Education/Certification: <ul> <li>High School diploma or GED equivalent, some college preferred - HVAC certification preferred </li> </ul>Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Branch Manager / Supervisor, Customer Service </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law.

CUSTOMER SERVICE REPRESENTATIVE/INSIDE SALES REPRESENTATIVE - 1

COME JOIN AN AMAZING TEAM! WE WANT TO OFFER YOU A CAREER, NOT JUST A JOB! Stevens Equipment Supply, a member of Daikin Industries Inc., is a wholesale distributor of equipment, parts, and supplies, is seeking a professional, skilled individual for our Credit Manager position based out of our Eagan, MN branch. The Credit Manager oversees and assists in conducting investigations and provides commercial credit and collections functions. Analyzes early delinquent and over credit limits on commercial accounts. Communicates and follows up with steps which contribute to the completion of collection activities. Minimize exposure and preventative collection methods. Why work with us? <ul> <li>Benefits are effective on day one for all full-time direct hires</li> <li> Training programs are available to help guide team members and develop new skills </li> <li> Growth Opportunities - there is immense opportunities to grow your career </li> <li> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. </li> </ul> Position responsibilities may include: <ul> <li>Maximizing company cash flow by ensuring compliance with established credit policy and collection expectation.</li> <li>Contact customers regarding overdue accounts and determine reasons for non-payment</li> <li>Issue dunning letters to overdue accounts</li> <li>Reconciliation of customer accounts</li> <li>Performing required customer maintenance on accounts</li> <li>Performing required reporting.</li> <li>Consult with customers to resolve complaints and verify financial and credit transactions</li> <li>Review commercial customer accounts to identify and select delinquent accounts for collection</li> <li>Evaluate customer records and recommend payment plans based on payment history, and purchase activity</li> <li>Ensures a balanced risk and revenue tradeoff consistent with credit policy and loss target expectations</li> <li>Investigates the processing activity on accounts that have exceeded the parameters set in our risk management system</li> <li>Order release processing</li> <li>Coordinate customer credit changes with the credit department</li> <li>Recommend that accounts be shifted to a collection agency</li> <li>Recommend bad debt write-offs</li> <li>Maintain accurate records about the customer payment status</li> <li>Participate in additional projects to support ongoing business needs</li> <li> Evaluate customer records and recommend payment plans based on earnings, savings data, payment history, and purchase activity. </li> <li> Perform additional projects to support ongoing business needs. </li> </ul> Knowledge & Skills: <ul> <li> Software utilization expertise - to include Excel, Power Point, etc. </li> <li>Forceful and professional demeanor and presentation required</li> <li>Ability to communicate professionally and effectively to all levels of management and employee. </li> <li>Creative and solution-oriented approach to problem solving. </li> <li> Attention to detail. </li> <li>Ability to confidently enforce policies and processes, while maintaining professional relationships and finding solutions. </li> <li>Experience with AS400 systems - CFORIA or other 3rd party collection software a plus. </li> </ul> Experience:<ul> <li>3+ years in role/related experience</li> </ul> Education/Certification:<ul> <li> High School Diploma or GED equivalent </li> </ul> People Management: No Physical Requirements / Work Environment:<ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul> Reports To: <ul> <li> Division Controller</li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. <ul> <li> <ul> <li> Salary range is $65,000.00 - $80,000.00 depending on experience. </li> <li>The Company offers a comprehensive benefits package. Benefits for employees include healthcare and dental insurance, life and long-term disability insurance, 401K and different types of paid time off. </li> </ul> </li> </ul>

CREDIT MANAGER - STEVENS EQUIPMENT SUPPLY

The Marketing Technology Manager is a key individual contributor role that helps develop, implement, manage, and support marketing campaigns through technology platforms. The goal of this role will be to ensure the company is fully utilizing established platforms to deliver the best results by leading their deployment in the business. The role will also be accountable for managing vendor relationships which includes contract adherence and implementation. Ensuring vendor support to deliver KPI's, metrics and results. Including representing and working towards being the platforms subject matter expert. (SME). The ideal candidate for this role will be comfortable working individually or with a team using technology and processes to support strategic initiatives and process improvement. The candidate will be accountable for platforms use in appropriate parts of the business. Position Responsibilities: May include. &bull; Provide support to internal and external end users. &bull; Learn current and new systems to administrate and train users. &bull; Manage platform vendor relationships and be Single Point of Contact. (SPOC) &bull; Align recommendations for potential digital platforms with company strategies. &bull; Identify opportunities to use technology to deliver content and insights through business. &bull; Demonstrate willingness to keep up with current trends and developments in digital marketing. &bull; Self-motivated to come up with new projects and sell these projects to executive team. &bull; Work with members of cross functional departments and help cohesion to support project deadline goals. &bull; Coordinate information needed to ensure timely delivery of assigned projects for the marketing department. &bull; Escalate issues and concerns regarding assigned projects to department head. &bull; Participate in additional projects to support ongoing business needs. Nature & Scope: &bull; Applies advanced knowledge of job area typically obtained through advanced education and work experience &bull; Manages projects and processes while working independently and with limited supervision &bull; Coaches and reviews the work of lower-level professionals &bull; Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions Knowledge & Skills: &bull; Strong working knowledge with digital platforms including, but not limited to CMS, Ecommerce, Marketing Automations, CRM, and PIM &bull; Hands-on experience with online marketing tools and practices &bull; Established knowledge of digital marketing strategies and execution best practices &bull; Strong analytical and project management skills &bull; Excellent communication skills, verbal and written &bull; Must be able to manage multiple projects and have strong organizational and time management skills &bull; Capable of communicating with people in different levels of organizations (internal/external) &bull; Ability to inspire confidence and trust while holding team accountable to results; either individually and/or group &bull; Ability to apply good judgement, decision making skills and strong work ethics and integrity on the job Experience: &bull; 5+ Years proven working experience preferably in digital marketing Education/Certification: BS/BA in Marketing, Advertising, Business, Management or related Digital degree and credentials People Management: No Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Manager, Digital Operations The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Digital Storefront & Online Sales - Marketing Technology Manager

COME JOIN AN AMAZING TEAM! WE WANT TO OFFER YOU A CAREER, NOT JUST A JOB! Stevens Equipment Supply, a member of Daikin Industries Inc., is a wholesale distributor of equipment, parts, and supplies, is seeking a professional, skilled individual for our Customer Service/Inside Sales Representative role to support our branch operations group located in Loveland, CO. The CSR/ISR sells the organization's products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. Why work with us? <ul> <li>Benefits are effective on day one for all full-time direct hires</li> <li> Training programs are available to help guide team members and develop new skills </li> <li> Growth Opportunities - there is immense opportunities to grow your career </li> <li> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. </li> </ul>Responsibilities may include:<ul> <li> Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices, and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls for existing and lost customer accounts. </li> <li> Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices, and new products. </li> <li> Provide excellent customer service via walk-ins, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. Conduct cycle counts as required. Replenish the showroom stock as needed. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine the best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Daily processing of cash drawer, end of shift count of money. prepare deposit slip and place in safe. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Monitor competitive activity and trends within territory. </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry. </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> May travel to customer location to follow-up, make presentations or perform demonstrations. </li> <li> Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift. </li> <li> Perform additional tasks as assigned. </li> </ul>Knowledge & Skills: <ul> <li> Knowledge of HVAC equipment / products is preferred. </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications. </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email. <ul> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations. </li> <li> Developing rapport and effective listening skills </li> <li> Phone etiquette and e-mail etiquette </li> <li> Professionalism - patience, poise, and tact </li> <li> Ability to deal with high volume customer traffic. </li> </ul> </li> <li> Effective verbal skills - must be able to explain fairly technical parts information clearly. </li> <li> Written skills - must be able to effectively and timely communicate via e-mail with customers and accurately input orders. </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task. </li> <li> High level of attention to detail and accuracy. </li> <li> Ability to establish positive working relationships with internal and external customers and employees. </li> <li> Ability to use good judgement and strong work ethics and integrity on the job. </li> <li> Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner. </li> <li> Ability to understand and follow procedures, work instructions and company policies </li> </ul>Experience: <ul> <li> 5+ years of progressive sales and customer service experience preferred </li> <li> 5+ years in the HVAC industry preferred </li> </ul>Education: <ul> <li> High School diploma or GED equivalent, some college preferred </li> <li> HVAC certification preferred </li> </ul>Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.<ul> <li>Pay rate range is $22.00 - $27.00 per hour based on experience</li> <li>The Company offers a comprehensive benefits package. Benefits for employees include healthcare and dental insurance, life and long-term disability insurance, 401K and different types of paid time off.</li> </ul> The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #IND123 #LIKWS

CUSTOMER SERVICE REPRESENTATIVE/INSIDE SALES REPRESENTATIVE - LEVEL 3 - STEVENS EQUIPMENT SUPPLY

The Logistics Solutions Specialist analyzes the supply chain, transportation, and distribution network and develops recommendations for reducing freight costs, creating material efficiencies, and improving on-time delivery. Responsible for the development and maintenance of inventory levels throughout a multitiered distribution system with hundreds of locations and thousands of products enabling and supporting sales while minimizing lost opportunities. Manages deployment planning across multiple regions and divisions operating with autonomy to support both local needs, regulatory controls, product transitions and corporate targets. Position Responsibilities may include: <ul> <li>Extract data and generate reporting to assist in performance tracking and decision-making. </li> <li>Review manufacturing and logistics processes to develop distribution and stocking plan for designated customers. </li> <li>Conduct research to support customer requests and data needs </li> <li>Perform analysis to review potential pitfalls and gaps as identified by others </li> <li>Support and enact solutions across customer service, inventory planning, warehouse operations, and product procurement to focused on service improvements and cost reductions. </li> <li>Create reporting, analyses and dashboards based upon active needs of the organization </li> <li>Maintain system data sets regarding product, customers, and processes to support ERP and Deployment Systems </li> <li>Collaborate with cross-functional teams on various activities. </li> <li>Follow established processes, procedures and Company policies. </li> <li>Perform additional projects/duties to support ongoing business needs. </li> </ul>Nature & Scope:<ul> <li>Encouraged to seek continuous improvements </li> <li>Performs a range of mainly straightforward assignments </li> <li>Works independently with general supervision </li> <li>Problems faced are difficult but not typically complex </li> </ul>Knowledge & Skills:<ul> <li>Knowledge of supply chain / logistics practices, standards and procedures </li> <li>Strong written and verbal communication skills </li> <li>High level of attention to detail and compliance oriented </li> <li>Strong analytical and problem solving skills </li> <li>Experience in analysis utilizing multiple softwares such as Excel/Access/SQL/R/Python/PowerBI/Tableau </li> <li>Effective organizational and time management skills </li> </ul> <ul> <li>Results orientated, dedication to excellence and sense of urgency to achieve business objectives </li> <li>Ability to apply good judgement, follow training/instruction and maintain integrity on the job</li> <li>Ability to work independently on multiple tasks and projects as well as with others in other areas </li> </ul>Competency: Experience:<ul> <li>2+ years of Analytics, Procurement, Fulfillment, Logistics or other related experience highly preferred </li> </ul>Education/Certification: <ul> <li>Bachelor's degree relating Supply Chain, Business, Mathematics, Engineering, or Data required </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. </li> </ul>Reports To: <ul> <li>Manager, Logistics Planning </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Logistics Solutions Specialist 1

May include:<ul> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered</li> </ul>Support branch sales including the new business component by through active Dealer communication of new product launches, services, supplies, prices and new products sales and or discounts via outbound calls and in house counter discussions Conduct outbound calls of existing and lost customer accounts Maintain sales sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products Provide excellent customer service includes product/order information, sales, warranties and returns<ul> <li>Recommend alternate products based on cost, availability or specifications as needed</li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed Coordinate with manufacturing, sales, distribution and vendors regarding shipments</li> <li>Generate new and repeat sales by providing product and technical information in a timely manner</li> </ul>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction Provide accurate information regarding availability of in-stock items Conduct cycle counts as required Replenish the show room stock as needed<ul> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies Coordinate problem resolution with appropriate departments</li> </ul>Daily processing of cash drawer, end of shift count of money, prepare deposit slip and place in safe Maintain records and prepare reports on sales activities<ul> <li>Periodically reach out t customers to determine satisfaction with the organization, products and services</li> <li>Monitor competitive activity and trends within territory</li> </ul>Expand knowledge of HVAC products and keep current with latest trends within the industry<ul> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible</li> <li>Understand and follow work instructions, operating procedures and company policies</li> <li>Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift</li> <li>Perform additional projects as assigned</li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> </ul>Knowledge & Skills:<ul> <li>Knowledge of HVAC equipment / products is preferred</li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications.</li> <li>Effective and high quality Customer Service/Relationship management skills via walk-ins, phone, and email;</li> </ul>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations<ul> <li>Developing rapport and effective listening skills</li> </ul>Effective verbal and written skills - must be able to explain technical parts information clearly and able to communicate with customers and accurately input orders. Effective organizational skills and time management skills including ability to prioritize and multi-task. High level of attention to detail and accuracy and compliance oriented. Ability to to establish positive working relationships with internal and external customers and employees. Apply good judgement and strong work ethics and integrity on the job and results driven.<ul> <li>Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner</li> <li>Ability to understand and follow procedures, work instructions and company policies</li> </ul>Experience:<ul> <li>1-3 years of progressive sales experience</li> <li>2+ years customer service experience</li> </ul>Education:<ul> <li>High School diploma or GED equivalent, some college preferred</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. May travel occasionally to customer sites, training events, company related meetings, etc. - estimated 20%</li> </ul>Pay Range:<ul> <li>$22.50-$27.24</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #ZRCA

CSR INSIDE SALES 1

Position Responsibilities: May include:<ul> <li>Safely and efficiently, operate forklift and additional warehouse equipment to properly load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks.</li> <li>Ensure work is completed efficiently, safely, timely and with high quality standards.</li> <li>Provide support for internal and external customers.</li> <li>Manage the warehouse purchasing and inventory paying special attention to inventory control and asset protection.</li> <li>Complete cycle counts based on SOX requirements.</li> <li>Responsible for timely and accurate completion of paperwork and transaction entries.</li> <li>Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections to maintain a safe and organized work environment. Alert the manager of any concerns immediately.</li> <li>Provide training and guidance with the warehouse associates.</li> <li>Work with the branch manager to ensure employee relations within the warehouse are effective and positive,</li> <li>Manage and ensure accuracy of the warehouse employee timekeeping,</li> <li>Assist Customers and CSRs as needed.</li> <li>Follow standard operating procedures, established work processes and Company policies.</li> <li>Always wear the proper PPE and uniform.</li> </ul> <ul> <li>Perform additional tasks as required.</li> </ul>Nature and Scope:<ul> <li>Takes direction from Manager</li> <li>May provide guidance to warehouse employees and drivers</li> </ul>Knowledge and Skill<ul> <li>Knowledge of computer systems within warehouse including MS Outlook and database applications</li> <li>Ability to safely and efficiently operate a forklift including additional tools for the loading, transferring of products</li> <li>Working knowledge of warehouse operations including safety protocols</li> <li>Effective verbal and written communication skills and ability to read and interpret work instructions, customer orders, including product names and numbers</li> <li>High level of attention to detail and accuracy</li> <li>Ability to work as a team and motivate others</li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task.</li> <li>Ability to establish positive working relationships with internal and external customers and employees.</li> <li>Ability to handle high volume customer traffic through phone, walk-ins and e-mail.</li> <li>Ability to use good judgement and strong work ethics and integrity on the job.</li> <li>Ability to understand and follow procedures, work instructions and company policies</li> </ul> <ul> <li>Knowledge of HVAC equipment / products is preferred</li> </ul>Experience:<ul> <li>5 plus years of progressive warehouse experience including forklift operations</li> </ul>Education:<ul> <li>High school diploma or GED equivalent. College education is preferred</li> </ul>Physical Requirements / Working Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations</li> </ul>Reports to:<ul> <li>Manager, Branch / Manager, Warehouse</li> </ul>Pay Range: $22.43 - 28.00 hourly Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Warehouse Coordinator

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Business Analyst position at our Waller, TX facility. The CRM Business Analyst of Aftermarket Parts position is instrumental in shaping the strategic direction and governance of the Salesforce Cloud Platform. With a comprehensive understanding of data management and process optimization, the Analyst oversees the implementation of advanced CRM functionalities and drives organizational change initiatives to maximize the platform's value proposition. Through proactive collaboration with business stakeholders, this role fosters a culture of data-driven decision-making and ensures alignment between CRM activities and business objectives. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. Responsibilities may include:<ul> <li>Platform Administration: Lead and oversee all aspects of Salesforce Cloud administration, including advanced user management, data governance, and platform optimization. Develop and implement governance policies and procedures to ensure compliance with industry standards and regulatory requirements.</li> <li>Data Management: Establish data governance frameworks and protocols to maintain the highest levels of data integrity and security within Salesforce Cloud and integrated systems. Conduct regular audits and assessments to identify and mitigate data quality issues and risks proactively.</li> <li>Troubleshooting: Serve as the primary escalation point for critical platform issues and technical challenges, providing expert-level support and guidance to Level 1 analysts and IT teams. Drive root cause analysis and resolution for complex technical issues, leveraging advanced diagnostic tools and methodologies.</li> <li>Training: Develop advanced training curricula and certification programs for Salesforce administrators and power users, focusing on advanced customization techniques and platform optimization strategies. Provide mentorship and coaching to junior analysts and end-users, fostering a culture of continuous learning and skill development.</li> <li>Process Improvement: Lead cross-functional teams in reengineering and optimizing end-to-end business processes, leveraging advanced workflow automation and analytics capabilities within Salesforce Cloud.</li> <li>Platform Updates: Serve as a subject matter expert on Salesforce Cloud architecture and ecosystem, providing strategic guidance and recommendations on platform upgrades, migrations, and new feature adoption. Lead change management efforts to ensure seamless adoption and integration of new Salesforce Cloud functionalities across the organization.</li> <li>Integration Support: Architect and implement scalable and extensible integration solutions to connect Salesforce Cloud with a diverse ecosystem of internal and external systems, applications, and data sources.</li> <li>Collaborate with enterprise architects and solution architects to design and implement enterprise-wide integration strategies aligned with long-term business objectives.</li> <li>Perform other tasks as assigned</li> </ul>Nature and Scope:<ul> <li>Applies advanced knowledge of job area typically obtained through advanced education and work experience </li> <li>Manages projects and processes while working independently and with limited supervision </li> <li>Coaches and reviews the work of lower-level professionals </li> <li>Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions</li> </ul>Knowledge and Skills<ul> <li>Intermediate knowledge of Microsoft Office, SQL programs, Power BI, and statistical programs (R or a comparable analytic tools)</li> <li>Detail oriented, strategic thinker that focuses on the bigger picture</li> <li>Excellent interpersonal, collaboration and communication skills</li> <li>Proactive & independent - always looking for ways to take initiative and improve existing processes</li> <li>Strong analytical skills with the ability to interpret and translate data into actionable insights. </li> <li>Proficient in data management and data quality best practices.</li> <li>Excellent communication skills, both written and verbal.</li> </ul>Experience:<ul> <li>5-10 years' experience with Salesforce or another CRM tool</li> </ul>Education:<ul> <li>Bachelor's degree in business, Economics, Information Technology, or related field.</li> <li>Salesforce Sales Cloud certification is beneficial.</li> <li>Master's preferred</li> </ul>People Manager: No Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> <li>Ability to work collaboratively in a team environment.</li> <li>May require occasional overtime during peak campaign periods</li> </ul>Report to:<ul> <li>Manager, CRM</li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Business Analyst - Aftermarket Parts

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Branch Manager position located at our North Port, FL branch to generate top line revenue growth through sale of our products and offerings. This position manages the branch's operations and staff with accountability for sales, customer service, profitability, productivity and growth of market share through utilization of effective sales techniques. Communicates and enforces store goals and policies and ensures compliance with security, sales, safety and record-keeping practices. Why work with us? <ul> <li>Benefits are effective on day one for all full-time direct hires</li> <li> Training programs are available to help guide team members and develop new skills </li> <li> Growth Opportunities - there is immense opportunities to grow your career </li> <li> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. </li> </ul>Responsibilities may include: <ul> <li>Manage and oversee the day-to-day operations of the branch including staffing and ensure successful and timely completion of assigned duties of all personnel. Review and approve hours worked and PTO using Kronos.</li> <li>Conduct periodic audits to ensure work is compliant with the established protocols and processes and objectives - meeting customer and branch expectations.</li> <li>Maintain sales - review/edit, credits, negative inventory, damage inventory and cash reconciliations. Communicate regularly with branch customer base to establish and maintain strong relationships. Enter all sales calls in CRM.</li> <li>Responsible for building and maintaining morale in the branch by demonstrating leadership qualities and setting an example for staff, promoting teamwork both within the branch, local team and within the region. Provide knowledge and skill development opportunities for employees with proper training and guidance for them to reach their full potential and have growth opportunities. Ensure employees complete all assigned training in a timely manner.</li> <li>Effectively coach, counsel, and hold employees accountable. Collaborate with Human Resources regarding disciplinary actions. </li> <li>Develop plans for increased branch profitability/productivity and drive continuous improvement processes.</li> <li>Process purchase orders, research low stock and receivables and process branch payables, audit cash drawers and truck metrics. Remain current with warranty processing and follow up quickly on rejections.</li> <li>Oversee all aspects of profit center (operations, sales, admin, etc.) working closely with Credit Department at Corporate to determine appropriate credit level and resolve any credit issues.</li> <li>Stay current with cycle counts and keep dead stock at a minimum.</li> <li>Maintain ample levels of inventory to meet delivery and service expectations of all branch customers.</li> <li>Review P&L; hold safety meetings, security reports and maintain facility.</li> <li>Complete all tasks on the Branch Manager's monthly/daily checklist and act as a safety leader. Conduct weekly safety committee meetings. Complete any Flash reports within the required timeline and communicate issues/injuries immediately.</li> <li>Oversee branch and warehouse appearance, housekeeping, maintenance, and repair.</li> <li>Provide Regional Operations Manager (ROM) any requested branch specific information /reports and provide vital information in a timely manner.</li> <li>Maintain a 93%, or higher, audit score</li> <li>Maintain a working knowledge of company's benefits and employee handbook policies. Ensure employees are following safety protocols including maintaining an organized and clean work environment,</li> <li>Conduct mid-year and annual performance appraisals for all direct reports through the online Performance Engagement platform.</li> <li>May work outside regular working hours in case of emergencies within the branch as required.</li> <li>Participate in additional activities as requested.</li> </ul>Nature and Scope: <ul> <li>Ensures work is aligned with the ROM's expectations, goals, and vision </li> <li>Accountable for implementation of policies, processes, and procedures for short-term results</li> <li>Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director</li> <li>Works on difficult to moderately complex issues and projects </li> <li>Provides guidance and training to subordinates</li> <li>Has authority to hire, recommend pay, establish performance and recommend for termination</li> <li>Level of signing authority established by company policy/guidelines</li> </ul>Knowledge & Skills:<ul> <li>Knowledge of warehouse/inventory management and material handling equipment such as forklifts</li> <li>P&L understanding</li> <li>HVAC knowledge strongly preferred; or ability to quickly learn HVAC products/parts</li> <li>Proven customer service experience with high level of customer satisfaction</li> <li>Proven leadership, coaching/mentoring and team-oriented mindset along with effective delegation of duties.</li> <li>Effective verbal and written communication skills and interpersonal skills</li> <li>Strong organizational and time management skills</li> <li>High level of attention to detail and compliance and results driven.</li> <li>Excellent problem-solving skills, with ability to apply sound judgment</li> <li>Ability to build and maintain positive relationships with customers, vendors, and employees</li> <li>Experience leading a team of employees towards a common goal</li> <li>Ability to apply good judgement and decision-making skills including strong work ethics and integrity.</li> <li>Working knowledge of MS Office Suite (Excel, Outlook, Word and PowerPoint)</li> <li>Working knowledge of CRM & Mincron or similar applications is preferred.</li> </ul>Experience: <ul> <li> 3+ years in a leadership/supervisory role</li> <li>Experience in HVAC wholesale industry strongly preferred</li> </ul>Education: <ul> <li>High School diploma or GED equivalent.</li> <li>College degree strongly preferred.</li> </ul> Physical Requirements/Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Warehouse Associate

Marketing Meeting & Event Planner, Level 2

Coordinator Facilities

Commercial Sales Manager

Associate Warehouse

Warehouse Associate 1st Shift Monday-Friday

Territory Sales Manager

Product Specialist Sales (HVAC- Ductless)

REGIONAL PARTS MANAGER

Continuous Improvement Technician 1

Warehouse Associate

CUSTOMER SERVICE REPRESENTATIVE/INSIDE SALES REPRESENTATIVE - 1

CREDIT MANAGER - STEVENS EQUIPMENT SUPPLY

Digital Storefront & Online Sales - Marketing Technology Manager

CUSTOMER SERVICE REPRESENTATIVE/INSIDE SALES REPRESENTATIVE - LEVEL 3 - STEVENS EQUIPMENT SUPPLY

Logistics Solutions Specialist 1

CSR INSIDE SALES 1

Warehouse Coordinator

Business Analyst - Aftermarket Parts

BRANCH MANAGER

Blog

JOB SEEKERS

EMPLOYERS

COMMUNITY PARTNERS

ABOUT

RESOURCES