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Overview Western Region Search - Selected candidate can be located on West Region of the United States. Support the strategy to bring on new acute healthcare Accreditation & Certification Organizations (A&Co's) for a regional territory, that are interested in our deemed" services and other Joint Commission offerings. Also responsible for selling the other portfolio items, including Joint Commission Resources consulting services, eProducts, Digital Learning, Publications, CSR Programs and High Reliability Services. Orchestrate new opportunities through organic growth opportunities, while fostering strong client relationships that enhance the combined mission that we share regarding patient safety and quality. Will be responsible for the Joint Commission Enterprise's small acute care independent hospitals to mid-size hospital IDN's. Serve as a conduit between the acute healthcare A&Co's, The Joint Commission and The Joint Commission Resources. Build a deep understanding of current and prospective organizations business goals, challenges, and market dynamics, and tailor solutions that meet each organizations unique needs. Assist with the strategic account planning, relationship building, cross functional collaboration, problem solving, organic growth with an enterprise product portfolio and data analysis and reporting. The annual book of business is greater than $5M. Will be expected to travel up to 50%. Responsibilities <ul><li> Primary contact under the 1 hand to shake model" serve as the voice of the new/existing Acute healthcare A&COs within TJC, collaborating with and coordinating efforts across departments such as OQPS, ACO, & Innovations to deliver seamless delivery of solutions while also providing overview reports to Executive Leadership. Primarily responsible for new business development, but also responsible for ensuring the execution of healthcare organization retention </li><li> Support the comprehensive strategy to build acute healthcare organization engagement and loyalty, improving retention rates year over year. </li><li> Will have the ability to talk to the value of all Joint Commission Enterprise Offerings, being the lead for all business development and revenue generating activities. Will partner with Product Level SME's to collectively achieve territory targets and objectives </li><li> Drive results and implement the strategic account plans for the group that are aligned with both the new and existing A&CO objectives and the mission driven solutions offered by TJC. Implement the strategies to drive growth, enhance customer satisfaction, and build long-term partnerships and execute on those plans. </li><li> Build and nurture strong relationships with each organization and engage regularly to understanding the organizations' internal structure, key decision-makers, and area of opportunity to improve patient safety and quality of care. </li><li> Facilitate, present, moderate, and at times, be the primary speaker who represents all portfolio presentations, speaking engagements, etc </li><li> Identify and respond to issues and concerns brought by organizations promptly. Craft and deploy swift and effective solutions that strengthen our partners confidence in TJCs commitment to their success and shared mission. </li><li> Leverage knowledge and insights to existing acute healthcare A&COs to identify opportunities for deploying new solutions. Propose relevant additions to the organizations current offerings that enhance the joint mission shared related to patient safety and quality of care while continuing to expand access to quality healthcare across the nation. </li><li> Leverage TJC's data to gain insights, track progress, measure success, enable evidence-based decision making and identify areas for improvement in our offerings. </li><li> Provide customer feedback on products, services, or new opportunities to the Innovation team responsible for Standards revisions, additions, exclusions, clinical advances, and customer needs. </li></ul> Qualifications <ul><li> Bachelor's degree with 7 years of sales experience, preferably in acute healthcare space. </li><li> Proven ability to drive organizational results and elevate customer satisfaction. </li><li> Proven track record of strategic sales results </li><li> Proven ability to drive strategic growth and drive long term partnerships with organizations. </li><li> Must excel in relationship building and having a customer centric mindset. </li><li> Excellent written and verbal communication skills at all levels within an organization with ability to tailor communications to a specific audience. </li><li> Salesforce CRM pipeline management and daily administration to track interactions. </li></ul> This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities, and working conditions associated with this position. All requirements are subject to possible modification and reasonably accommodate individuals with disabilities.

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Associate Director, Business Development, Acute Accounts - West

Overview Nationwide Search - Selected candidate can be located anywhere in the Western Region in the United States. Build and maintain strong and lasting relationships with our Accreditation and Certification Organizations (A&CO's) within the healthcare industry, that are current Joint Commission Accredited Organizations. Additionally, retain the Joint Commission Resources Healthcare organizations who leverage consulting services, eProducts, High Reliability, etc. Oversee a portfolio of Accounts and serve as the point of contact for these accounts in regards to organizational loyalty. Assist organizations with ongoing projects and help them address issues and resolve problems that may arise. Responsible for overall engagement experience with the assigned A&CO's. Work closely with organizations to identify, understand, and meet their specific needs and pain points. Drive improved retention and high satisfaction while supporting the Mission Development team in growing new business opportunities with existing clients. Will be responsible for the Joint Commission Enterprise's Small/Medium size Hospital IDN's. Will be expected to travel up to 25%. Responsibilities <ul><li> Oversee the portfolio of accounts. Implement the strategy that focuses on retention of our Accreditation and Certification Organizations (A&CO's), and implement campaigns that increase engagement and renewed partnership in the shared mission related to delivering safe, high-quality healthcare. </li><li> Implement the strategy around all our engagement efforts, working throughout the organization and with relevant departments to execute initiatives. Nurture working relationships with our A&COs throughout the contract life cycle. </li><li> Collaborate with cross-functional teams to plan, strategize, and exceed our A&CO partners expectations. Act as a liaison between our A&CO partners, JCR partners, and internal teams to ensure seamless communication and service delivery. Develop and maintain strong relationships to ensure customer satisfaction. </li><li> Provide ongoing support to the internal Mission Development team, ensuring the right strategy is in place to win and retain new organizations </li><li> Provide regular project updates to our A&CO partners and internal stakeholders, including status reports, risk assessments, and progress reports. </li><li> Manage and escalate project risks and issues to internal stakeholders and A&CO partners, ensuring timely resolution. </li><li> Act as a point of contact for inquiries, concerns, and feedback, ensuring excellent service delivery and satisfaction. </li><li> Lead and conduct quarterly business reviews with key organizations, around industry trends, regulatory changes, and many other topics </li><li> May identify new opportunities and work with the MDOE team to expand the existing relationships with our A&Co's. </li><li> Ensure compliance with internal processes, procedures, and quality standards. </li><li> Provide feedback on products, services, or new opportunities to the Innovation team responsible for Standards revisions, additions, exclusions, clinical advances, and customer needs. </li></ul> Qualifications <ul><li> Bachelor's degree with 7 years of customer engagement/retention experience preferably in the healthcare industry. </li><li> Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders. </li><li> Strong project management skills, with the ability to manage multiple accounts simultaneously, prioritize tasks, and meet deadlines. </li><li> Strong analytical and problem-solving skills, with the ability to identify and mitigate project risks and issues. </li><li> Excellent leadership and organizational skills, with the ability to motivate cross-functional teams to deliver successful outcomes. </li><li> Attention to detail and strong documentation skills, with the ability to create and maintain project plans, proposals, and reports. </li><li> Strong business acumen and understanding of customer needs, with the ability to identify new business opportunities. </li></ul> This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities, and working conditions associated with this position. All requirements are subject to possible modification and reasonably accommodate individuals with disabilities.

Organization Engagement Manager - West

Overview Under moderate supervision, performs a wide variety of accounting duties. Both technical and analytical skills are utilized in the compilation and preparation of general ledger, financial statements, and other information for use by upper management and/or third parties. Performs easy to moderate general ledger analysis of account reconciliations and management reports and special ad hoc projects. A solid knowledge of Generally Accepted Accounting Principles, transaction flows, and cloud computing are employed in an environment of continuous quality improvement. This is a hybrid role requiring a minimum of two days per week in the Central office located in Oakbrook Terrace, IL. Responsibilities <ul><li> Participates in consolidated financial statement preparation by compiling and monitoring data, preparing, and processing journal entries on a monthly basis, and assisting in the monthly preparation of revenue reporting packages, as assigned. </li></ul><ul><li> Prepares asset, liability, expense, and revenue account entries by compiling and analyzing account information. </li></ul><ul><li> Performs easy to moderately complex monthly account reconciliations for assigned accounts to determine accuracy and reasonableness. Resolves any accounting issues and or discrepancies in a timely and efficient manner. </li></ul><ul><li> Participate and assist with ongoing Workday implementation enhancements and testing. Ensure accuracy and integrity of data from Workday Financials and Adaptive Planning systems for assigned areas. </li></ul><ul><li> Participates on selected special projects, applying knowledge of accounting to prepare and compile accurate financial information and analysis as required. At times works directly with Manager and/or Director on special projects as assigned. </li></ul><ul><li> Prepares documents for and assists in various aspects of annual financial audit and tax filings, as assigned. </li></ul><ul><li> Works closely with management in implementation of departmental policies and procedures in areas of responsibility to ensure compliance with rules and regulations. Identifies opportunities or possible changes that will have a positive impact on the business. </li></ul><ul><li> Performs a wide variety of other accounting duties as assigned. </li></ul> Qualifications <ul><li> Bachelor's degree in accounting or finance. </li><li> Minimum of two years' experience in accounting or CPA Certification. Knowledge of Generally Accepted Accounting Principles required. </li><li> Experience with Workday Financials Desirable. </li><li> Proficient in Microsoft Word and Excel. </li><li> Accustomed to prioritizing and meet multiple tight deadlines. </li><li> Ability to work independently and in a team environment. </li><li> Strong problem solving and critical thinking skills </li><li> Excellent oral and written communication skills. </li></ul> This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills and abilities, and working conditions associated with this position. All requirements are subject to possible modification due to business needs and/or reasonable accommodations for individuals with disabilities.

Staff Accountant

Overview The Senior Treasury Analyst is responsible for providing analytical and technical support for all banking, investment and debt activity as part of the Controller group. This includes managing daily cash flow, forecasting and reporting, risk management, and supporting the development of treasury policies and procedures. Supports all aspects of treasury operations activities, including assisting with the administration and deployment of cash management banking solutions for all business segments of the organization, supporting the cash forecasting process, and monitoring of investment custody accounts in-bound and out-bound funds flow. Also serves as key coordination point for business insurance activities and special projects. Responsibilities <ul><li> Develops expert knowledge of banking portals and ensures the continued, accurate operation of the company's treasury systems and related data flows; identifies and executes on opportunities to upgrade approaches, tools and processes. </li><li> Establishes required bank accounts (domestic and foreign) and performs the daily administration of bank accounts, investments, and/or debt obligations to include required funding and disbursement and compilation of cash position. Monitors rates and analyzes the impact of changes on the deposit accounts. </li><li> Develops and provides complex financial analysis on the Company's operating liquidity and treasury operations including receipts, disbursements, cash forecasting and short-term borrowing. </li><li> Provides analytics for the Company's operating liquidity position and debt capacity; develops tools for various payment and reporting requirements; monitors for enhancement opportunities. </li><li> Develops templates, and initiates or approves funds transfers, as appropriate. Monitors accounts for unauthorized or unusual activity. </li><li> Develops and maintains required records and maintains proper internal controls of recorded transactions. Provides standard and ad-hoc reporting of accounts and their respective balances and coordinates the timely and effective use of the international stand-by letter of credit facility. </li><li> Documents treasury procedures and maintains appropriate detail in coordination with treasury responsibilities and initiatives. Ensures compliance with corporate policies and procedures for all cash desk operations. </li><li> Act as point person for communications with select external stakeholders including banks, investment consultant, credit rating agencies and state debt issuing authority. </li><li> Ensure financial compliance with Company policies and procedures, audit and accounting disclosure requirements, and applicable legal rules and tax-exempt regulations. </li><li> Provide support for staff performing monthly bank and credit card account reconciliations; helps resolve discrepancies and collaborates with other finance units as needed. </li><li> Coordinates escheatment program for unclaimed funds and ensures compliance with state regulation for due diligence and remittance. </li><li> Administers business insurance program through timely coordination of stakeholders, completion of applications and coordination with broker and monitoring of claims. Supports development of materials for distribution to key stakeholders, including appropriate board committees. </li><li> Compiles and publishes Enterprise Finance KPIs for review and analysis by finance leadership. </li><li> Serves as project manager or coordinator for special projects as assigned. </li><li> Various other duties as may be assigned. </li></ul> Qualifications <ul><li> Bachelor's degree Finance, masters preferred. </li><li> Minimum of 7 years' experience in accounting or finance treasury operations </li><li> Advanced knowledge of treasury management, financial analysis, financial modeling; working knowledge of accounting principles. </li><li> Demonstrated experience with financial systems and data query tools. </li></ul> This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities, and working conditions associated with this position. All requirements are subject to possible modification and reasonably accommodate individuals with disabilities.

Sr. Treasury Analyst

Overview Under the general direction of the Executive Vice-President for Public Policy & Government Relations, the Director of State Relations advances The Joint Commission's state relations agenda by: 1) developing strategies to establish and maintain relationships with state legislators, state agency officials and their staff, Medicaid offices and state health care policymakers who influence work relevant to The Joint Commission programs and priorities; 2) helping to ensure that state health agencies and other similar entities understand Joint Commission's role and contributions to state efforts aimed at improving healthcare quality and patient safety; 3) identifying opportunities to add new or to improve upon existing state recognition and relationships; and 4) directing the work of state relations staff and other government relations staff. Responsibilities <ol><li> Works with EVP to lead all state government relations initiatives, identify state legislative, regulatory, and policy opportunities and barriers at the state level for facilitating Joint Commission accreditation and certification, and priorities. Develop comprehensive annual strategic plans. </li></ol><ol><li> Supervises professional state relations staff and other government relations staff. Directs state relations staff in their roles by making work assignments and helping staff manage their priorities, and responsibilities to meet state strategic plans. </li></ol><ol><li> Works with EVP and Director, Federal Relations to align state relations strategy with federal relations strategy. </li></ol><ol><li> As necessary, prepares and / or works with other government relations staff to prepare amendments to state legislative proposals and provides Joint Commission comments on proposed regulations to protect and enhance accreditation-related activities and Joint Commission priorities. </li></ol><ol><li> Works in coordination with other departments to provide input and make decisions on state relations needs relevant to Joint Commission programs and priorities. </li></ol><ol><li> Identifies new opportunities to grow The Joint Commission's portfolio of state government recognition programs and/ or state-level drivers. </li></ol><ol><li> Leads the states relations portfolio by engaging in new policy work to further The Joint Commission's mission. Ensures that the Joint Commission stays important and stays in high regard to state policymakers through relationship building. </li></ol><ol><li> On a regular basis, acts as a key interface with State Medicaid offices and other similar entities. Functions as an enterprise resource for activities related to state activities and Medicaid. Work with government relations staff to stay abreast of federal policies impacting Medicaid. </li></ol><ol><li> Establishes and maintains strong relationships with staff of public and private sector entities key to the Joint Commission's successful partnerships for advancing state policies. </li></ol><ol><li> Directs the Government Relation's states work by staying apprised of health care developments that are shaping legislation and public policies relevant to the Joint Commission's work. </li></ol><ol><li> Ensures the development of strategies and agendas for meetings with state officials, and coordinates participation in these meetings with other Joint Commission representatives as needed. </li></ol><ol><li> Coordinates responses and responds to internal inquiries concerning The Joint Commission's state government matters. </li></ol><ol><li> Represents the Joint Commission at high-level state meetings that address a variety of issues of interest to the work and mission of The Joint Commission. Gives presentations to national audiences. </li></ol><ol><li> Analyzes regulations and statutory language and develops summaries noting importance to The Joint Commission's mission and programs. </li></ol><ol><li> Assists staff in developing mechanisms to stay fully informed on state legislative and regulatory issues related to The Joint Commission. Directs efforts to analyze proposed regulations and legislation to assess their effects on The Joint Commission's programs and priorities. </li></ol><ol><li> Helps develop materials to educate government officials and other key stakeholders about Joint Commission activities and its mission. </li></ol><ol><li> Keeps EVP and Joint Commission leadership routinely apprised of state activities. </li></ol><ol><li> Assists the EVP with the development and administration of the State Relation's budget and staff needs. </li></ol> Qualifications <ol><li> Master's degree in public policy, public health, health care administration, government, law or a related field is required. </li></ol><ol><li> Increasingly visible experience in state policy work. At least Ten years' experience related to state government, legislative and / or regulatory affairs covering health care policy matters. </li></ol><ol><li> Demonstrates knowledge of Medicaid and related activities. </li></ol><ol><li> Ability to maintain currency on a broad array of health care issues and public policies in order to represent The Joint Commission. </li></ol><ol><li> Ability to both analyze and synthesize complex legislation and regulations quickly and accurately and write cogent summaries. Ability to integrate diverse sources of information and develop suggestions for Joint Commissions policies and procedures. </li></ol><ol><li> Proven management skills. Excellent mentoring and coaching skills. </li></ol><ol><li> Demonstrates ability to develop and maintain effective relationships with a wide range of regulatory, governmental, professional and other senior level representatives concerning health care issues. </li></ol><ol><li> Written and oral communication skills necessary to effectively present information and ideas in proposals, position papers, written communications and speeches. </li></ol><ol><li> Interpersonal skills necessary to participate in negotiations with individuals outside the Joint Commission. </li></ol><ol><li> Travel as needed to perform duties. </li></ol> This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills and abilities, and working conditions associated with this position.

Director, State Relations

Overview The Disease Specific Care Reviewer-Ortho is responsible to review the following certification programs-Total Hip Replacement, Total Knee Replacement, Spine, Total Shoulder Replacement, Total Ankle Replacement, Hip Fracture and the Advanced Total Joint Replacement Program. Reviewers are expected to be knowledgeable regarding best practice in Orthopedics and provide our partner organizations with reviews that are educational and inspirational. The goal of certification is to ensure that patients are provided evidence-based orthopedic care and that the program continually monitors its performance of that care. Qualifications Advanced Degree in Nursing or Licensure as a Physician required. Board Certification in Orthopedics required. Five years active experience in Orthopedics. Involvement in or familiarity with the Disease Specific Care Certification programs for Orthopedics All positions require 100% nationwide travel. Please review the following employment statuses. We are currently looking for candidates who are available to work part-time .14 FTE (3 consecutive days per month). 100% nationwide travel required. Physical Abilities: <ol><li> Must be able to observe, in real time and without slowing or otherwise interrupting the progress of, all applicable types of ongoing health care treatment (e.g., including emergency treatment, treatment during weather and other extreme situations, etc.). </li><li> Standing for long periods of time, walking lengthy distances, lifting, climbing, stooping, pulling, and pushing in order to adequately inspect and observe all medical facilities, equipment and procedures, such as emergency exit procedures, remote storage facilities, any areas where cleanliness may affect the possibility of infection, medical equipment, etc., including the following activities: </li></ol><ul><li> walking up and down stairways (e.g., to test escape routes, assess safety of emergency exits, regulatory compliance, etc.); </li><li> removing obstructed covers or impediments to equipment or other mechanical areas; </li><li> examining small and often dirty printed labels and print on equipment; </li><li> Must be able to engage in extensive travel as set forth above, including driving a car to remote locations, flying on small airplanes and into small airports, traveling in all types of weather conditions, etc. </li></ul> ***We are currently hiring for our next orientation class scheduled for August 5, 2024*** Must be fully vaccinated for COVID-19 as a condition of employment.

DSC Reviewer-Ortho

Overview The Executive Assistant for the Chief Financial Officer provides multi-faceted administrative support and assistance to ensure effective use of the officer's time and productive interactions with staff and the public. As part of a high-energy team, provides primary administrative support to the leader (officer) of the division, as well as general support for the team's activities including marketing, sales, and client relations. Manages the officer's schedule, meeting preparations, follow-up tasks, and complex travel arrangements. Conducts research and information gathering on behalf of the officer and prepares summaries and reports. Develops positive and strategic relationships at all levels of the organization. Uses discretion, judgement, and knowledge of the organization to facilitate the officer's activities and maintain confidentiality. May be responsible for directing and deploying support staff or other resources . Responsibilities <ul><li> Prepares typed materials, including letters, memos, papers, speeches, proposals, outlines, and forms. Transcribes and/or composes correspondence as directed. Prepares copies of all documents for distribution including adding documents to appropriate portal. Filing as required. </li><li> Receives, opens, and reviews all incoming mail. Determines whether certain pieces should be forwarded to other departments and forwards as appropriate. Sends out mail and email. Requests special handling or services as needed, such as express or special delivery. </li><li> Answers all incoming calls. Forwards calls to Officer(s) or appropriate department; takes messages or assists caller when possible. </li><li> Schedules meetings, appointments, and speaking engagements for Officer(s) as directed. This includes rescheduling meetings and juggling calendars to accommodate urgent matters that may arise. Books meeting rooms and makes other arrangements as needed, including meal and/or beverage service. Confirms attendance of others for meetings. </li><li> Makes travel arrangements. Outlines travel constraints and schedule requirements and verifies arrangements upon completion. Prepares detailed travel itineraries for Officer(s) as needed. </li><li> Maintains all files, including correspondence, reports, expenses, proposals, and miscellaneous items. Maintains confidentiality of records. </li><li> Prepares materials and makes necessary arrangements for internal and external meetings for staff and Officers. May prepare materials and make necessary arrangements for internal meetings for clients, Board and/or advisors. Confirms facility and related arrangements. Invites attendees and prepares and sends out agenda and related materials. Coordinates travel arrangements, if necessary. Assists with on-site arrangements and preparations. Prepares post-meeting materials, such as minutes, processes expense reports and follow-up materials. </li><li> Ensures that the office area has adequate supplies. </li><li> Assists with a variety of assigned administrative work, such as monitoring of budget status and preparation and distribution of regular reports. </li><li> Works on special assignments, including gathering and organizing of information and materials, and preparation of special reports. </li><li> Composes correspondence for Officer(s). </li><li> Create material in preparation for the meetings of the Board of Commissioners. </li><li> Work in conjunction with Executive Assistant to the President to greet and assist staff and visitors to the area. </li><li> Assists Officers and other staff with equipment located in the OP conference room. </li></ul> Qualifications <ul><li> The level of knowledge equivalent to that ordinarily acquired through completion of high school. Coursework in the administrative support field is preferred. </li><li> Five to six years of experience as an executive assistant or administrative assistant in support of a senior manager; experience in a healthcare setting preferred. </li><li> Advanced computer skills in the use of such software applications such as MS Word, Excel, PowerPoint, Notebook, MS Outlook, MS Teams and Zoom </li><li> The ability to work in a fast-paced environment. </li><li> The ability to reason and provide resolutions or alternative solutions. </li><li> The ability to work in a discreet manner, maintaining confidentiality. </li><li> The ability to pay high attention to detail to ensure that high quality work leaves the organization. </li><li> Excellent communication skills. </li><li> Must be willing to work as a team player with other Executive Assistants and staff. </li></ul> This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities, and working conditions associated with this position. All requirements are subject to possible modification and reasonably accommodate individuals with disabilities.

Executive Assistant

Overview Nationwide Search for a Home Health and Hospice Care Registered Nurse Surveyor Seeking Registered Nurses located anywhere in the United States for this remote opportunity. Seeking Candidates with Home Health and Hospice Care experience. <ul><li> The RN Field Representative surveys hospice and home care organizations throughout the United States. </li><li> Applies systems analysis skills and inductive reasoning skills to determine health care organizations' degree of compliance with applicable standards and functionality of care delivery systems. </li><li> Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance. </li><li> Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. </li><li> Effectively communicates this information to health care organization leadership in a constructive and collegial style. </li><li> Participates in other Joint Commission activities as assigned by supervisor. </li></ul> Qualifications Requirements: <ul><li> Qualified candidates must be a graduate of approved school of nursing and hold a Master's degree in appropriate discipline. </li><li> Current professional license in discipline required at time at time of hire and must be maintained throughout the duration of employment. </li><li> Candidates must have five years of recent healthcare experience, including 3 years of direct clinical experience in the appropriate health care settings, and 2 years of accreditation or certification leadership or senior management experience. </li><li> Qualified candidates must have knowledge of Joint Commission standards with direct involvement in two Joint Commission surveys. </li><li> Previous experience in Home Healthcare or Hospice care required. </li><li> Experience working in a Medicare Certified home health agency is required. </li><li> Ideal candidates will have experience in a culturally diverse work environment; fluency in Spanish is a plus. </li><li> The team players we select to take on these highly visible, challenging roles will have strong interpersonal, communication and problem-solving skills, expertise in interviewing, and PC proficiency. </li></ul> Physical Abilities: <ol><li> Must be able to observe, in real time and without slowing or otherwise interrupting the progress of, all applicable types of ongoing health care treatment (e.g., including emergency treatment, treatment during weather and other extreme situations, etc.). </li><li> Standing for long periods of time, walking lengthy distances, lifting, climbing, stooping, pulling, and pushing in order to adequately inspect and observe all medical facilities, equipment and procedures, such as emergency exit procedures, remote storage facilities, any areas where cleanliness may affect the possibility of infection, medical equipment, etc., including the following activities: </li></ol><ul><li> walking up and down stairways (e.g., to test escape routes, assess safety of emergency exits, regulatory compliance, etc.); </li><li> removing obstructed covers or impediments to equipment or other mechanical areas; </li><li> examining small and often dirty printed labels and print on equipment; </li><li> Must be able to engage in extensive travel as set forth above, including driving a car to remote locations, flying on small airplanes and into small airports, traveling in all types of weather conditions, etc. </li></ul> Candidates interested in part time positions must be available to work two or three weeks per month, and must provide three or four weeks of availability for the purpose of scheduling. All positions require 100% nationwide travel (paid). We offer a full benefits package including medical, dental, vision, 401k, pension and a generous paid time off (PTO) package. Full time - 1.0 FTE requires 4 weeks out of the month with 100% travel. We are currently hiring for our next orientation class to take place on November 4th, 2024 We offer comprehensive benefits for our employees for full-time positions. Note: Employees are required to be fully vaccinated against COVID -19 as a condition for employment. INDMP LIREMOTE Home Health Registered RN Home Health Registered Nurse Home Care RN Home C are Registered Nurse

Surveyor -  Home and Hospice Care Registered Nurse

Overview Nationwide Search - Selected candidate can be located anywhere in the United States. Under general supervision of the Field Director, reviews assigned functions in Pathology and Clinical Laboratory Program throughout the United States. Provides general evaluation services, education, and consultation consistent with applicable Joint Commission standards, policies, and protocols. Determines the degree of compliance with applicable standards. <ul><li> Conducts a thorough and credible evaluation of assigned services that meet laboratory accreditation criteria. Plans, reviews, and apportions review time so that all review requirements are addressed thoroughly. Reviews and evaluates pre-survey information; research, collects, organizes, and interprets information from multiple sources. Interviews physicians and staff to determine level of compliance with standards. Analyzes documents, such as performance data, and use of clinical practice guidelines, to assess the level of compliance with Joint Commission standards, evidence of performance improvement, and quality of care. </li><li> Analyzes written self-descriptive program information. </li><li> Participates in and/or conducts all required conferences and interviews; analyzes all data submitted by the organization. </li><li> Documents all recommendations, providing adequate indication of non-compliance. </li><li> Submits review findings in a complete and accurate manner to the Clinical Laboratory Scientist Surveyor. </li><li> Interprets and explains the intent of the standards to the organization's personnel. Consults with the organization during review concerning non-compliance, opportunities for improvement, and remedial action required. Recommends publications and other resources that clarify standards and/or demonstrates compliance with standards. </li></ul> Qualifications Education <ul><li> Doctor of Medicine or Doctor of Osteopathy </li></ul><ul><li> Pathologist, Board Certified in Clinical and Anatomic Pathology </li></ul> General Knowledge and Experience <ul><li> Five years of recent clinical experience, including at least two years in management, preferably laboratory, and two years demonstrated responsibility for oversight, decision-making, management, and improvement in histopathology and cytology. </li><li> Demonstrated knowledge of pathology industry including trends, performance measurement, and improvement. </li><li> Demonstrated knowledge of compliance requirements related to CLIA'88. </li><li> Demonstrate general knowledge in areas of Anatomic and Clinical Pathology. </li></ul> Analytical Skills <ul><li> Ability to research, collect, organize, interpret, and communicate information for multiple sources (i.e., documentation, observation, interviews) to assess the degree of compliance with Joint Commission standards. </li><li> Ability to critically review and analyze performance measurement data. </li><li> Ability to objectively assess organization performance. </li><li> Ability to differentiate and assess the adequacy of alternative/innovative approaches to standards compliance, consistent with survey policy and protocols. </li><li> Ability to analyze and synthesize survey findings to provide conclusions, recommendations, and educational opportunities. </li></ul> Physical Abilities: <ul><li> Must be able to observe, in real time and without slowing or otherwise interrupting the progress of all applicable types of ongoing health care treatment (e.g., including emergency treatment, treatment during weather and other extreme situations, etc.). </li><li> Standing for long periods of time, walking lengthy distances, lifting, climbing, stooping, pulling, and pushing to adequately inspect and observe all medical facilities, equipment, and procedures, such as emergency exit procedures, remote storage facilities, any areas where cleanliness may affect the possibility of infection, medical equipment, etc., including the following activities: </li></ul><ul><li> walking up and down stairways (e.g., to test escape routes, assess safety of emergency exits, regulatory compliance, etc.); </li><li> removing obstructed covers or impediments to equipment or other mechanical areas. </li><li> examining small and often dirty printed labels and print on equipment. </li><li> Must be able to engage in extensive travel as set forth above, including driving a car to remote locations, flying on small airplanes and into small airports, traveling in all types of weather conditions, etc. </li></ul> We are currently interviewing/hiring for our orientation class in November 2024. Note: Successful applicants for domestic positions that require travel to a customer site must be fully vaccinated against COVID-19 as a condition of employment. #LI-REMOTE

MD Pathologist Surveyor

Overview N ationwide Search - Selected candidate can be located anywhere in the Western Region of the United States. Responsible for being the subject matter expert (SME), representing The Joint Commission's full certification portfolio, across defined health systems and segments. Must have extensive knowledge of Acute healthcare systems, providers, and markets. Provide guidance and counsel to new and existing Accreditation and Certification organizations (A&COs) to advance the common mission and the benefits of adopting The Joint Commissions offerings related to Certifications. Will work closely with the acute leadership team, support their efforts, to derive a sound strategy to accelerate the Joint Commission growth, while ensuring mission development around patient safety. Will work with internal partners across several functions: product development, standards, marketing, payer relations. Partner with MDOE associates on business development strategies. Will be expected to travel up to 50%. Responsibilities <ul><li> Identify and present to customers how your solutions can improve current business processes </li><li> Provide clinical and technical guidance during the sales process to the sales team and potential customers to ensure that deals are closed consistently </li><li> Accountable for a revenue target and growth target within the defined account list </li><li> Help with sales enablement and content development for the launch of new solutions </li><li> Influence our product strategy by effectively communicating feedback from customers and prospects, as well as working with the product team to develop new product features </li><li> Meet with potential customers and current customers to ascertain their pain points </li><li> Lead the design and delivery of solutions for customers </li><li> Communicate the technology vision to business leaders </li><li> Create and lead workshops for customers to cultivate a deep understanding of the solution </li><li> Represent the company at industry events and panels </li><li> Partner with Mission Development representatives to plan, prepare and execute strategic deals </li><li> Drive strategic client discovery to prepare sales pitches </li><li> Act as a subject matter expert on our product for RFPs </li><li> Identify and communicate client needs to the product development team for features enhancements or creations </li><li> Craft comprehensive strategic account plans that align with both the new and existing A&CO objectives and the mission driven solutions offered by TJC. Outline the strategies to drive growth, enhance customer satisfaction, and build long-term partnerships and execute on those plans. </li><li> Build and nurture strong relationships with each organization and engage regularly to understanding the organizations' internal structure, key decision-makers, and area of opportunity to improve patient safety and quality of care. </li><li> Leverage knowledge and insights to existing A&COs to identify opportunities for deploying new solutions. Propose relevant additions to the organizations current offerings that enhance the joint mission shared related to patient safety and quality of care while continuing to expand access to quality healthcare across the nation. </li><li> Provide customer feedback on products, services, or new opportunities to the Innovation team responsible for Standards revisions, additions, exclusions, clinical advances, and customer needs. </li></ul> Qualifications <ul><li> Bachelor degree with 5 years of sales experience preferably in Acute healthcare </li><li> 5 Years of experience, driving business development within the healthcare landscape, calling on service line executives </li><li> Having a clinical provider background is strongly preferred, but not required (RT, MT, MLT, RN, RPh, etc). If not holding a provider background, then prior experience, working within the Acute Healthcare setting is required </li><li> Proven ability to drive organizational results and elevate customer satisfaction. </li><li> Proven ability to drive strategic growth and drive long term partnerships with organizations. </li><li> Must excel in relationship building and having a customer centric mindset. </li><li> Excellent written and verbal communication skills at all levels within an organization with ability to tailor communications to a specific audience. </li></ul> This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities, and working conditions associated with this position. All requirements are subject to possible modification and reasonably accommodate individuals with disabilities.

Associate Director, Business Development SME - West Region

Overview N ationwide Search - Selected candidate can be located anywhere in the Eastern Region of the United States. Responsible for being the subject matter expert (SME), representing The Joint Commission's full certification portfolio, across defined health systems and segments. Must have extensive knowledge of Acute healthcare systems, providers, and markets. Provide guidance and counsel to new and existing Accreditation and Certification organizations (A&COs) to advance the common mission and the benefits of adopting The Joint Commissions offerings related to Certifications. Will work closely with the acute leadership team, support their efforts, to derive a sound strategy to accelerate the Joint Commission growth, while ensuring mission development around patient safety. Will work with internal partners across several functions: product development, standards, marketing, payer relations. Partner with MDOE associates on business development strategies. Will be expected to travel up to 50%. Responsibilities <ul><li> Identify and present to customers how your solutions can improve current business processes </li><li> Provide clinical and technical guidance during the sales process to the sales team and potential customers to ensure that deals are closed consistently </li><li> Accountable for a revenue target and growth target within the defined account list </li><li> Help with sales enablement and content development for the launch of new solutions </li><li> Influence our product strategy by effectively communicating feedback from customers and prospects, as well as working with the product team to develop new product features </li><li> Meet with potential customers and current customers to ascertain their pain points </li><li> Lead the design and delivery of solutions for customers </li><li> Communicate the technology vision to business leaders </li><li> Create and lead workshops for customers to cultivate a deep understanding of the solution </li><li> Represent the company at industry events and panels </li><li> Partner with Mission Development representatives to plan, prepare and execute strategic deals </li><li> Drive strategic client discovery to prepare sales pitches </li><li> Act as a subject matter expert on our product for RFPs </li><li> Identify and communicate client needs to the product development team for features enhancements or creations </li><li> Craft comprehensive strategic account plans that align with both the new and existing A&CO objectives and the mission driven solutions offered by TJC. Outline the strategies to drive growth, enhance customer satisfaction, and build long-term partnerships and execute on those plans. </li><li> Build and nurture strong relationships with each organization and engage regularly to understanding the organizations' internal structure, key decision-makers, and area of opportunity to improve patient safety and quality of care. </li><li> Leverage knowledge and insights to existing A&COs to identify opportunities for deploying new solutions. Propose relevant additions to the organizations current offerings that enhance the joint mission shared related to patient safety and quality of care while continuing to expand access to quality healthcare across the nation. </li><li> Provide customer feedback on products, services, or new opportunities to the Innovation team responsible for Standards revisions, additions, exclusions, clinical advances, and customer needs. </li></ul> Qualifications <ul><li> Bachelor degree with 5 years of sales experience preferably in Acute healthcare </li><li> 5 Years of experience, driving business development within the healthcare landscape, calling on service line executives </li><li> Having a clinical provider background is strongly preferred, but not required (RT, MT, MLT, RN, RPh, etc). If not holding a provider background, then prior experience, working within the Acute Healthcare setting is required </li><li> Proven ability to drive organizational results and elevate customer satisfaction. </li><li> Proven ability to drive strategic growth and drive long term partnerships with organizations. </li><li> Must excel in relationship building and having a customer centric mindset. </li><li> Excellent written and verbal communication skills at all levels within an organization with ability to tailor communications to a specific audience. </li></ul> This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities, and working conditions associated with this position. All requirements are subject to possible modification and reasonably accommodate individuals with disabilities.

Associate Director, Business Development, SME - East Region

Overview Nationwide Search - Selected candidate can be located anywhere in the United States. Responsible for a team who manages and execute a strategy to bring on new non-acute healthcare Accreditation & Certification Organizations (A&Co's) for a regional territory to bring on prospective non-acute healthcare A&Co's that are interested in our deemed" and non-deemed services as well as other Joint Commission offerings. Also responsible for selling the other portfolio items, including Joint Commission Resources consulting services, eProducts, Digital Learning, Publications and High Reliability. Orchestrate new and organic growth opportunities while fostering strong client relationships that enhance the combined mission that we share regarding patient safety and quality. Help with initiatives to drive overall retention and organization engagement/loyalty of the existing portfolio of A&CO's. Will be responsible for the following business lines in the non-acute space: Ambulatory Surgery Centers, Home Healthcare, Hospice, Nursing Care, Assisted Living, Behavioral Health Centers, Substance Abuse Centers, Addition Service Centers, etc. Serve as a conduit between the non-acute healthcare A&Co's, The Joint Commission and The Joint Commission Resources. Build a deep understanding of current and prospective organizations business goals, challenges, and market dynamics, and tailor solutions that meet each organizations unique needs. Assist with the strategic account planning, relationship building, cross functional collaboration, problem solving, organic growth with an enterprise product portfolio and data analysis and reporting. The annual book of business is greater than $25M. Will be expected to travel up to 50%. Responsibilities <ul><li> Lead a team, who acts as the primary contact and serves as the voice of the new/existing A&COs within TJC, collaborating with and coordinating efforts across departments such as OQPS, ACO, & Innovations to deliver seamless delivery of solutions while also providing overview reports to Executive Leadership. </li><li> Establish annual business plan and drive growth within the non-acute healthcare organization market, establishing net new locations engagement as well as closing the whitespace within the existing footprint of the non-acute healthcare organization. </li><li> Develop a comprehensive strategy on how to build non-acute healthcare organization engagement and loyalty, improving retention rates year over year. </li><li> Craft comprehensive strategic account plans that align with both the new and existing A&CO objectives and the mission driven solutions offered by TJC. Outline the strategies to drive growth, enhance customer satisfaction, and build long-term partnerships and execute on those plans. </li><li> Build and nurture strong relationships with each organization and engage regularly to understanding the organizations' internal structure, key decision-makers, and area of opportunity to improve patient safety and quality of care. </li><li> Identify and respond to issues and concerns brought by organizations promptly. Craft and deploy swift and effective solutions that strengthen our partners confidence in TJCs commitment to their success and shared mission. </li><li> Leverage knowledge and insights to existing A&COs to identify opportunities for deploying new solutions. Propose relevant additions to the organizations current offerings that enhance the joint mission shared related to patient safety and quality of care while continuing to expand access to quality healthcare across the nation. </li><li> Leverage TJC's data to gain insights, track progress, measure success, enable evidence-based decision making and identify areas for improvement in our offerings. </li><li> Provide customer feedback on products, services, or new opportunities to the Innovation team responsible for Standards revisions, addictions, exclusions, clinical advances, and customer needs. </li></ul> Qualifications <ul><li> Bachelor degree with 10 years of sales experience preferably in Non-acute healthcare space with 5 years of managing a portfolio of regional accounts and 5 years leading a sales team. </li><li> Proven ability to drive organizational results and elevate customer satisfaction. </li><li> Proven ability to drive strategic growth and drive long term partnerships with organizations. </li><li> Must excel in relationship building and having a customer centric mindset. </li><li> Excellent written and verbal communication skills at all levels within an organization with ability to tailor communications to a specific audience. </li></ul> This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities, and working conditions associated with this position. All requirements are subject to possible modification and reasonably accommodate individuals with disabilities.

Executive Director, Business Development, Non-Acute Accounts

Overview Expert thought leader on healthcare equity, initiatives, and practices spanning across all health systems and healthcare segements globally. Designs and develops healthcare equity strategies to ensure that business practices, certifications, and services drive results to improve overall health and access to high quality healthcare for underrepresented and underserved communities. Support organizational mission and growth objectives around Health Equity, through global speaking engagements, business development engagements, and key opinion leader forums. Leadership mentality, providing feedback on corporate healthcare equity strategies to ensure that business practices, certifications, and services are compliant with government rules and regulations. Collaborate with other leaders to develop and implement processes and procedures that reduce healthcare inequity. Promote and explain the organization's healthcare equity philosophy to internal and external audiences. Responsibilities &bull; Collaborates with a national community of organizations, partners and individuals committed to healthcare equity for all people, at all times, across health systems and improving the quality and delivery of healthcare for all. &bull; Responsible for connecting and convening experts and key stakeholders to collaborate and share knowledge on advancing healthcare equity and best practices which contribute to the advancement and consistent delivery of healthcare across all continuums of people. &bull; Represent the Joint Commission as subject matter expert speaker at high profile national and international conferences, symposiums, and sponsored seminars to support our mission in Healthcare Equity and Certification. &bull; Write and/or review white papers/chapters/case studies/articles related to healthcare equity, steps to reduce health disparity among specific populations/demographic communities based on race and ethnicity, sexual orientation, gender identity, age, physical abilities, geographic location, educational background, and economic status, and addressing the Social Determinants of Health (SDOH) that drive chronic illness and negative health outcomes. &bull; Lead and promote health equity engagement activities through creation of tools, education, and training to increase awareness among Mission Development staff. &bull; Serve as the internal leader and expert for healthcare equity, monitor trends and communicate/educate all stakeholders on equity topics, participate as needed with Mission Development representatives to facilitate discussions with healthcare organizations to take steps towards to improving health outcomes and availability for underserved communities. &bull; Manages the collection of all health equity-related data from a wide variety of internal and external sources and analyze to further refine and advance best practice and proven efforts to improve healthcare equity and outcomes and refine the certification standards. &bull; Participate as needed, with domestic and international Mission Development representatives to facilitate discussions with healthcare organizations to take steps towards building out a robust healthcare equity program and methodology supported by the investment in The Joint Commission and Joint Commission International Healthcare Equity Certification &bull; Report health equity progress and outcomes to the executive team and the board of directors Qualifications &bull; Master's degree in public health or related field &bull; Minimum of 10 years' experience in health care setting with 5 years in management focused on quality improvement & process improvement. &bull; Professional licensure in related discipline, with no history of disciplinary action(s) relative to current or previous license, provided such adverse action did not result solely from an individual's health status. &bull; Interpersonal skills to interact effectively with a wide variety of internal and external constituents, including international relationships, such as organizational leadership, Board members, government officials, and clinical and managerial leaders in health care organizations. &bull; Experience within organized health care or within professional society activities on a state and national level &bull; Written and verbal communication skills necessary to effectively present information and ideas effectively in articles, proposals, position papers, and presentations &bull; Occasional domestic travel required, to be determined on an as needed basis. This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities, and working conditions associated with this position. All requirements are subject to possible modification and reasonably accommodate individuals with disabilities.

Director Healthcare Equity SME- International

Overview We are seeking a candidate in the Eastern region, requiring travel to health care facilities in New Jersey, Pennsylvania, Rhode Island, Maryland, Maine, and Connecticut. GENERAL SUMMARY Provides on-site education and training to healthcare organizations to assist in survey preparation and in improving quality of patient care. Acts as a liaison between health care organizations and Joint Commission and ensures that customer inquiries are answered timely and appropriately. Works with JCR central office to generate sales leads and pursues follow-on consultation business. Responsibilities PRINCIPLE DUTIES AND RESPONSIBILITIES <ul><li> Oversees the continuous service readiness (CSR) program's deliverables as specified in the contract and ensures that they are carried out according to contract terms. </li><li> Provides on-site training and education to healthcare organizations emphasizing practical approaches to standards compliance. Establishes a consultative relationship with CSR customers that is customer service focused. </li><li> Assist participating organizations in the evaluation of their performance improvement process and use of performance measures, risk-reduction strategies, sentinel events, and root cause analysis and provides technical expertise. </li><li> Responds to customer phone and e-mail inquiries regarding, standards compliance, survey process, survey eligibility, and pre-post survey issues. Available to customers via telephone, fax, and e-mail at all times. Acknowledges receipt of customer inquiries within 24 hours. </li><li> Assists in the development of annual budget and planning activities. </li><li> Assists the client to conduct self-assessments of their organization, subsequently works with client to develop action plans for improvement and provides education and training to support action plan. Provides education and training, as requested, in follow-up to TJC survey recommendations. </li><li> Develops and implements strategies to increase sales of Joint Commission Resources products and services including CSR, JCR consultation, education programs, and publications. Also implements plans to increase the number of accredited organizations within a designated region. </li><li> Coordinate program's Users Advisory Board meetings with state association sponsor, if applicable. Prepare and present reports for such meetings. </li><li> Design, plan, coordinate, facilitate, develop content, and serve as faculty for CSR education programs with collaboration of state hospital association liaison, if applicable. This includes audio/video conferences, educational conferences. </li><li> Assists in promoting the CSR program by speaking at state association and other regional conferences. </li><li> Participates in strategic planning, product redesign, and other performance improvement activities which supports CSR deliverables. </li><li> Participates in the training and proctoring of new CSR consultants when needed. </li></ul> Qualifications KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED <ul><li> The level of knowledge and experience equivalent to that ordinarily acquired through completion of a master's degree in health care or a related field. </li><li> Ten years overall experience. Seven to ten years of progressively more responsible management experience in integrated health care systems or managed care organizations. Knowledge of principles and current practices in business and healthcare administration including sales, marketing, budget, and financial management. </li><li> Extensive knowledge of current The Joint Commission (TJC) standards, performance improvement, and survey process. A minimum of 6 months surveyor experience preferred. </li><li> Excellent communication skills exhibited through professional involvement in leadership roles, teaching and speaking engagements, consulting, or relevant publications. </li><li> The written and verbal communication skills necessary to effectively present information and ideas to large and small audiences relating to TJC corporate initiatives, standards compliance techniques, etc. </li><li> Excellent teaching, consultative, and interpersonal skills necessary to interact with others at all levels of organization. Ability to establish and maintain cooperative working relationships with executive leadership from state hospital and healthcare associations. </li><li> Computer proficiency. Proficient with Word, Excel, PowerPoint, and TEAMS. </li><li> Up to ninety (90%) percent travel required. Travel extensively, including possible travel on weekends, at all times of the day/night, and sometimes without prior notice. Travel by automobile and on airplanes of all sizes, and travel in all weather conditions. CSR Consultants must be able travel to all types of airports and in whatever type of ground transportation is necessary to enable them to timely perform their duties. CSR Consultants work with clients to develop their own schedule that meets client needs. Must be autonomous and accountable. </li><li> Must be able to transport computer and necessary supplies to multiple sites in a timely manner. Must be able to drive a motor vehicle in all reasonable climates/conditions. Ability to lift 25 pounds, climb stairs and ladders, and work in settings in which infectious diseases may be present. </li><li> The level of knowledge and experience equivalent to that ordinarily acquired through completion of a master's degree in health care or a related field. </li></ul> This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills and abilities, and working conditions associated with this position. All requirements are subject to possible modification and reasonably accommodate individuals with disabilities.

CSR Consultant - Eastern Region

Overview GENERAL SUMMARY Provides on-site consultation, education and technical assistance in the provision of CMS content area (including all types of Federal surveys), federal laws, regulations, guidelines, the State Operations Manual ("SOM"), surveillance protocols and standards governing the operation for health care facilities. Maintains active/current knowledge of health care trends and content and develops solutions to assist health care organizations to understand and comply with federal regulations and processes regarding the Medicare certification program and Federal survey methodology. Creatively approaches client organizations with solutions to improve the delivery of patient care and operations. Works with JCR Central Office staff to generate leads, develop proposals, and pursue consultation and custom education engagements. Responsibilities PRINCIPAL DUTIES AND RESPONSIBILITIES <ol><li> Provide exceptional on- and off-site consultation and education to U.S. healthcare organizations or other clients, emphasizing practical approaches in the provision of CMS content area (including all types of Federal surveys), federal laws, regulations, guidelines, the State Operations Manual ("SOM"), surveillance protocols and standards governing the operation for health care facilities as technical assistance in general healthcare operations improvement. </li><li> Identifies the unique needs of JCR client organizations and tailors the CMS consulting services/engagements (type, scope, etc) accordingly. Develops CMS educational materials for use in field education, custom education, Continuous Survey Readiness educational conferences, or client educational updates when requested. Responsible for new CMS business development (to a defined expectation) inclusive of client relationship management, lead generation, assistance in proposal development, and sale of JCR products and services. Maintains and grows client relationships through ongoing communications and a systematic process for client follow-up. </li><li> If requested to perform as Team Leader, leads a team of CMS consultants to deliver a client engagement that is comprehensive, achieves client expectations, and is successful at executing all contracted deliverables in a timely and quality manner. In this capacity articulates all interventions with the Managing Consultant and appropriate Client Services Manager at JCR Central Office and completes all necessary follow up activities for client. </li><li> Prepares well-articulated and focused written consultation reports based on information obtained from the on-site consultation. Utilizes the CMS Form 2567: Statement of Deficiencies and Plan of Correction report format and the Principles of Documentation. Obtains feedback from JCR clients regarding the quality of services and deliverables and actively makes improvements therein. </li><li> Promotes JCR products and services through public speaking engagements and representation at high profile national conferences/meetings/conventions and/or at JCR sponsored seminars and conferences as requested. Writes and/or reviews papers/chapters/case studies/articles for publication or for JCR journals or newsletters, as requested. </li><li> Actively participates in professional development activities, such as the Annual Invitational Training Conference, webinars, audio conferences, and other relevant education programs and keeps abreast of current federal regulations and CMS guidelines as well as JC and JCR policies, products, services, standards, and survey process as well as consultative skills as appropriate. Proactively executes on a continuous development plan through the pursuit of performance discussions, feedback, and learning opportunities for growth. </li><li> Participates on committees, task forces, and/or teams in the design, testing, evaluation, and redesign of JCR�s consulting and education products and services, business processes, and various initiatives as assigned. Actively shares innovations, creative strategies and experiences with colleagues. Develops educational materials for use in revenue generating opportunities when requested. </li><li> Demonstrates a high level of professionalism and integrity in all aspects of one�s work, inclusive of the timely and accurate submission of engagement deliverables, time tracking, expense reimbursement, sales justification, and other necessary operational details required for the consulting position. Models a spirit of quality and collaboration across JCR services and with all colleagues. Participates in the training and mentoring of consultants when requested. </li></ol> Qualifications KNOWLEDGE, SKILLS AND ABILITIES REQUIRED Education and Experience : <ol><li> Bachelor degree or higher in health care or a related field. Background in nursing, pharmacy, environmental health, sanitation, dietetics, rehabilitation, respiratory therapy, and laboratory settings within health care facilities is highly desirable. </li><li> Ten or more years of recent experience in health care, with five years with five years as a federal or state surveyor. Experience in a health care consulting role is highly desirable. </li><li> Experience in reviewing and examining complaints from the state and/or federal government and advising organizations accordingly and the ability to develop an action plan as a result of deficiencies cited due to a complaint, focus or validation survey. </li><li> Extensive knowledge of and experience in health care operations, clinical practice, use of performance improvement methods to assess organizational performance, and current research and trends relative to health care practices. </li><li> Experience in an accredited health care organization preferred. </li></ol> Skills and Abilities : <ol><li> Comprehensive, knowledge and skills regarding federal surveys, compliant investigations and response to crisis situations in accordance with federal laws, regulations, guidelines, the State Operations Manual (SOM), surveillance protocols and standards governing the operation for health care facilities. </li><li> Maintenance of active/current knowledge of state and federal health care- and discipline-specific trends and content, established solutions for the improvement of patient care, and all relevant JCR subject matter, methodologies, and product lines. </li><li> Utilize critical thinking skills to research, collect, organize, interpret, and communicate a large volume of information from multiple sources (i.e. documentation, interview and record review) to assess the health care provider�s ability to comply with state and federal statutes and regulations. </li><li> Ability to observe critically and recognize areas of non-compliance, problems, and discrepancies and apply systems analysis skills and inductive reasoning skills to determine health care organizations' degree of compliance with federal requirements and functionality of care delivery systems. </li><li> Ability to assist organizations prepare clear and concise reports such as the Plan of Correction utilizing the CMS Statement of Deficiency Report (CMS form 2567) in accordance with CMS Principles of Documentation. Have the ability to clearly link deficient practices with related CMS regulations and Joint Commission standards with potential systems vulnerabilities and related organization risk points. </li><li> The written and verbal communication skills necessary to effectively deliver information and ideas in proposals, position papers, and presentations. </li><li> A keen business acumen and ability to effectively influence and collaborate with stakeholders of all levels (frontline to C-Suite) within client organizations. </li><li> Ability to continually improve oneself through professional development and other identified opportunities for growth. </li><li> Willingness and ability to travel on a continual basis and to adapt to varying situations and cultures. </li><li> Computer literacy in word processing, spreadsheets, database, and presentation software required. Ability to use the internet and web-based tools and resources such as Client Relationship Management and Consultant Knowledge Center required. </li><li> Ability to lift 25 pounds, climb stairs and ladders, and work in settings in which infectious diseases are present. </li></ol> This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills and abilities, and working conditions associated with this position. All requirements are subject to possible modification due to business needs and/or reasonable accommodations for individuals with disabilities.

CMS Consultant-LSCS

Overview The Disease Specific Care Reviewer-Ortho is responsible to review the following certification programs-Total Hip Replacement, Total Knee Replacement, Spine, Total Shoulder Replacement, Total Ankle Replacement, Hip Fracture and the Advanced Total Joint Replacement Program. Reviewers are expected to be knowledgeable regarding best practice in Orthopedics and provide our partner organizations with reviews that are educational and inspirational. The goal of certification is to ensure that patients are provided evidence-based orthopedic care and that the program continually monitors its performance of that care. Qualifications Advanced Degree in Nursing or Licensure as a Physician required. Board Certification in Orthopedics required. Or a Doctorate prepared Physical Therapist Five years active experience in Orthopedics. Involvement in or familiarity with the Disease Specific Care Certification programs for Orthopedics All positions require 100% nationwide travel. Please review the following employment statuses. We are currently looking for candidates who are available to work: Part-time .48 FTE (2 weeks per month - must provide 3 weeks availability) and .14 FTE (3 consecutive days per month). 100% nationwide travel required. Physical Abilities: <ol><li> Must be able to observe, in real time and without slowing or otherwise interrupting the progress of, all applicable types of ongoing health care treatment (e.g., including emergency treatment, treatment during weather and other extreme situations, etc.). </li><li> Standing for long periods of time, walking lengthy distances, lifting, climbing, stooping, pulling, and pushing in order to adequately inspect and observe all medical facilities, equipment and procedures, such as emergency exit procedures, remote storage facilities, any areas where cleanliness may affect the possibility of infection, medical equipment, etc., including the following activities: </li></ol><ul><li> walking up and down stairways (e.g., to test escape routes, assess safety of emergency exits, regulatory compliance, etc.); </li><li> removing obstructed covers or impediments to equipment or other mechanical areas; </li><li> examining small and often dirty printed labels and print on equipment; </li><li> Must be able to engage in extensive travel as set forth above, including driving a car to remote locations, flying on small airplanes and into small airports, traveling in all types of weather conditions, etc. </li></ul> ***We are currently hiring for our next orientation class scheduled for February 2025 Must be fully vaccinated for COVID-19 as a condition of employment.

Overview Reviewers fulfill assigned functions in disease-specific care ("DSC") program specific to cardiac care throughout the United States. Provides general evaluation services, education, and consultation consistent with applicable Joint Commission standards, policies, and protocols. Determines the degree of compliance with applicable standards. Qualifications Master's prepared RN or Board Certified MD/DO cardiovascular health care professional specialized in cardiac care. Candidates must have five (5) years recent clinical experience with at least three (3) years recent clinical experience in the care of patients with disease states such as acute myocardial infarction and heart failure which includes two (2) years of demonstrated responsibility for program oversight, decision-making, management and improvement. Demonstrated knowledge of the industry quality initiatives, including process improvement trends, performance measurement and implementation strategies. Strong analytical, organizational, communication and interpersonal skills required. Current licensure and/or certification as required for professional discipline. We are currently looking for candidates who are available to work intermittent (three consecutive business days per month) available. 100% nationwide travel required. We are hiring for our next orientation class scheduled for February 2025. Must be fully vaccinated for Covid 19 as a condition of employment

Disease Specific Care - Cardiac Reviewer

Overview A self-motivated individual responsible for database object design, development, maintenance for the enterprise application data model and database administration both on-premise and in the Azure Cloud. Ensures enterprise database procedures, methodologies and standards are maintained across the application teams. Performs database promotions to all servers per Service Level Agreements. Provides necessary production problem resolution to support departmental server up time goals. Assists with SQL Server upgrades to the Enterprise. Since this is a Hybrid role, we are seeking a local candidate. This position is located in Oakbrook Terrace, Illinois and does require a minimum of two days in the office each week. Responsibilities <ul><li> Provides login and security maintenance. </li><li> Monitors database performance. </li><li> Supports and provides tables, constraints, and triggers in a timely manner to several application development teams in a multi-tasking environment. </li><li> Reviews stored procedures and ensures that The Joint Commission database standards, guidelines, proper naming conventions and T-SQL coding techniques for optimal performance are enforced. </li><li> Creates logical and physical data model diagrams using 3 rd party tools. </li><li> Rotates on-call 24/7 production support. </li><li> Provides nonproduction and production promotions in a timely fashion according to SLA. </li><li> Monitors database integrity in a proactive manner. </li><li> Performs SQL Server installs and upgrades. </li><li> Supports the Disaster Recovery tests under supervision. </li><li> Performs other duties as requested by the team and business. </li></ul> Qualifications <ul><li> Three to five years' experience in relational database systems. </li><li> Experience with implementing SSIS / SSRS. </li><li> BS, BA degree in computer science or equivalent experience. </li><li> Lean / Six Sigma Yellow Belt </li><li> Microsoft Certified Azure Data Fundamentals is a plus. </li><li> Knowledge of a scripting language, preferably PowerShell or JSON or Python. </li><li> Demonstrated knowledge of relational database concepts and modeling, with a high technical aptitude in database management. </li><li> Experience in the use of SQL and T-SQL for query and transaction processing. </li><li> Working knowledge of a programming environment (i.e. .Net Framework, Entity Framework). </li><li> Excellent oral and written communication skills. </li><li> Excellent troubleshooting and performance tuning skills. </li><li> Ability to use Profiler and DMV. </li><li> Experience with data modeling tools. </li><li> 1-2 years' experience with SQL Azure or any other cloud database platform. </li></ul> Note: Employees are required to be fully vaccinated against COVID -19 as a condition for employment. This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities, and working conditions associated with this position. All requirements are subject to possible modification and reasonably accommodate individuals with disabilities.

Database Engineer - Azure SQL

Overview Nationwide Search Physician Surveyor can be located anywhere in the United States. Candidates interested in part time positions must be available to work two weeks per month (.48 FTE) or three weeks per month (.70 FTE), or 4 weeks per month (1.0 FTE). All positions require 100% nationwide travel. Benefits: Full-time and Part-time status will be eligible for full benefits: Medical, Dental, Vision, PTO, and Retirement The Surveyor Hospital MD surveys health care organizations throughout the United States. Applies systems analysis skills and inductive reasoning skills to determine health care organizations' degree of compliance with applicable standards and functionality of care delivery systems. Engages health care organization staff in interactive dialogues on standards-based issues in health care to assess compliance and to identify opportunities for improving compliance. Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. Effectively communicates this information to health care organization leadership in a constructive and collegial style. Participates in other Joint Commission activities as assigned by supervisor. Qualifications Qualified candidates must be a Doctor of Medicine (M.D.) or Doctor of Osteopathy (D.O.). Current professional license in discipline and Board Certification required at time of hire and must be maintained throughout the duration of employment. Candidates must have five years of experience working in various components of a hospital and health care system, including three years direct clinical experience and two years leadership/management experience is essential. Candidates must have knowledge of the Joint Commission accreditation process. Candidates must have excellent critical thinking and problem-solving skills and be able to demonstrate strong interpersonal, interviewing, teamwork, communication and organizational skills. Physical Abilities: <ul><li> Must be able to observe, in real time and without slowing or otherwise interrupting the progress of all applicable types of ongoing health care treatment (e.g., including emergency treatment, treatment during weather and other extreme situations, etc.). </li><li> Standing for long periods of time, walking lengthy distances, lifting, climbing, stooping, pulling, and pushing to adequately inspect and observe all medical facilities, equipment and procedures, such as emergency exit procedures, remote storage facilities, any areas where cleanliness may affect the possibility of infection, medical equipment, etc., including the following activities: </li><li> walking up and down stairways (e.g., to test escape routes, assess safety of emergency exits, regulatory compliance, etc.); </li><li> removing obstructed covers or impediments to equipment or other mechanical areas. </li><li> examining small and often dirty printed labels and print on equipment. </li><li> Must be able to engage in extensive travel as set forth above, including driving a car to remote locations, flying on small airplanes and into small airports, traveling in all types of weather conditions, etc. </li></ul> ***We are currently hiring for our next orientation classes in November 2024*** Note: Successful applicants for domestic positions that require travel to a customer site must be fully vaccinated against COVID-19 as a condition of employment. #LI-REMOTE

Surveyor - Hospital MD

Overview Nationwide Search - Selected candidate can be located anywhere in the United States. The Hospital MD - Psychiatrist Field Representative surveys health care organizations throughout the United States. Applies systems analysis skills and inductive reasoning skills to determine health care organizations' degree of compliance with applicable standards and functionality of care delivery systems. Engages health care organization staff in interactive dialogues on standards-based issues in health care to assess compliance and to identify opportunities for improving compliance. Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. Effectively communicates this information to health care organization leadership in a constructive and collegial style. Participates in other Joint Commission activities as assigned by supervisor. Qualifications Qualified candidates must be a board-certified psychiatrist. Current professional medical license in discipline and board certification required at time of hire and must be maintained throughout the duration of employment. Candidates must have five years of experience working in various components of a hospital and health care system, including three years direct clinical experience and two years management experience is essential. Candidates must have knowledge of the Joint Commission accreditation process. Qualified candidates must have knowledge of Joint Commission standards with direct involvement in two Joint Commission surveys. Candidates must have excellent critical thinking and problem-solving skills and be able to demonstrate strong interpersonal, interviewing, teamwork, communication, and organizational skills. <ul><li> Candidates interested in part time positions must be available to work (1) one week .23 FTE, (2) two weeks .48 FTE or (3)three weeks .7 FTE per month. </li><li> For .22 FTE, you will be required to submit one calendar week of availability per month. </li><li> Full time 1.0 FTE is available also. </li><li> All positions require 100% nationwide travel. </li></ul> Physical Abilities: <ul><li> Must be able to observe, in real time and without slowing or otherwise interrupting the progress of all applicable types of ongoing health care treatment (e.g., including emergency treatment, treatment during weather and other extreme situations, etc.). </li><li> Standing for long periods of time, walking lengthy distances, lifting, climbing, stooping, pulling, and pushing to adequately inspect and observe all medical facilities, equipment, and procedures, such as emergency exit procedures, remote storage facilities, any areas where cleanliness may affect the possibility of infection, medical equipment, etc., including the following activities: </li></ul><ul><li> walking up and down stairways (e.g., to test escape routes, assess safety of emergency exits, regulatory compliance, etc.). </li><li> removing obstructed covers or impediments to equipment or other mechanical areas. </li><li> examining small and often dirty printed labels and print on equipment. </li><li> Must be able to engage in extensive travel as set forth above, including driving a car to remote locations, flying on small airplanes and into small airports, traveling in all types of weather conditions, etc. </li></ul> ***We are currently hiring for our orientation class in November 2024*** Note: Successful applicants for domestic positions that require travel to a customer site must be fully vaccinated against COVID-19 as a condition of employment. #LI-REMOTE