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Customer Accounts Advisor

The hourly range for this position is $12.75 to $13.50. This position is also eligible for incentive pay based on performance.
 
Customer Accounts Advisor
 
Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.  Skills for Success   Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.  The Work   
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Sell customers on the benefits of timely lease agreement renewal payments </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Assist with merchandise returns and guest deliveries as directed by management </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Clean and certify merchandise in the Quality Assurance Center for all items personally returned </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Complete and maintain weekly vehicle maintenance sheet and route sheets daily </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Load, secure and protect product in company vehicle </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Safely operate company vehicle </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Assist the Sales Team as needed</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Any reasonable duties requested by management </li>
</ul>
Requirements
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.   </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Must meet DOT requirements to obtain certification in required states (United States)</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to work schedule of hours varying from 8 am to 9 pm</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Two years of retail/customer service experience preferred</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">High School diploma or equivalent preferred</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Excellent interpersonal and communication skills</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">High energy with the ability to effectively perform all functions of the store and multitasking effectively</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proper telephone etiquette</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Uphold the Aaron’s Brand and protect company assets</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Maintain a professional appearance</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proficient computer skills </li>
</ul>
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Aaron’s Total Rewards 
</div>
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Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: 
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<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Paid time off, including vacation days, sick days, and holidays  </li>
</ul>
</div>
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<ul>
<li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Medical, dental and vision insurance  </li>
</ul>
</div>
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<ul>
<li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left; font-family: arial, helvetica, sans-serif; font-size: 10pt;">401(k) plan with contribution matching  </li>
</ul>
</div>
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</div>
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*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 
</div>
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</div>
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**Benefits vary based on FT and PT employment status. 
</div>
</div>
</div>
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McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.The Field Reimbursement Manager (FRM) is responsible for managing an assigned territory focused on supporting Reimbursement and Patient services by providing assistance with patient reimbursement challenges for a specific drug (including Benefit Investigation, Prior Authorization, Claims Assistance, and Appeals) and educating the office on Payer landscape and services available through both remote interaction and on-site training. This position is client-facing and customer-facing and requires the ability to build relationships with physician offices as well as manufacturer representatives to effectively deliver services based on customer specific preferences. The Field Reimbursement Manager works independently in a fast paced, highly visible environment as well as collaboratively with the internal program hub support services to ensure all customer needs are met. FRM will frequently interact via telephone with providers and internal staff to arrange site visits, Manufacturer trainings, and educational training venues. Must have a solid working knowledge of Medicare and Commercial insurance plans and benefit structures in order to relay detailed benefit information and maximize the customer experience. Position will require travel, project management and/or account coordination based on client expectation.Key Responsibilities:<ul><li>Provide on-site and on-demand education (including Lunch and Learns or Dinner presentations) for the office staff in regard to Reimbursement challenges and support services that are available. Office interaction will include education and reimbursement support.  On-site/virtual interactions will average 15 per week. These activities are recorded in FRM CRM daily with reporting to manager weekly.</li><li>Educate on Benefit Investigation, Prior Authorization Process, Support Center Services, Medicare and Commercial coverage and patient communication streams.  Monthly activity reporting captures educational topics at FRM level reportable to client based on client expectation.  This trended data is also reported quarterly to client.</li><li>Reimbursement Support on Case management, billing and coding updates, appropriate claims submission, Specialty Pharmacy, Medical Benefit Interpretation, understanding medical necessity, claims and appeal assistance, information related to co-pay assistance and patient assistance programs. FRM will collaborate with case manager on average of 4/month and ad hoc as needed for escalations. These interactions are tracked in FRM CRM and hub system.</li><li>Responsible for setting up appointments and completing outbound calls to targeted offices. Assist in completing backlog casework. Additional day-to-day in-office work. Interface with physicians and manufacturer representatives to obtain and provide patient and provider specific information.  All FRM interactions/activities are tracked in FRM CRM which are reportable to management and client.</li><li>Monitor program performance for physicians and manufacturer representatives in accordance with expectations. Territory performance will be monitored via FRM CRM dashboard daily.  Trending results will be identified through quarterly reporting.  Additionally, clients have the option to survey customers on program performance.</li><li>Research and compile provider / manufacturer representative specific information for reimbursement database. (Includes account profiles) FRM will create a facility database on each new provider in FRM CRM.  All interactions/activities are built utilizing this database. </li></ul>Minimum Job Qualifications – <ul><li>4-year degree in related field or equivalent experience</li><li>4+ years of healthcare related reimbursement experience</li></ul> Business Experience – <ul><li>Strong medical reimbursement experience with Buy & Bill and/or Specialty Pharmacy.</li><li>Experience supporting oncology products preferred</li><li>Experience in the healthcare industry including, but not limited to insurance verification, prior authorizations, and/or claim adjudication, physician’s office or clinics.</li><li>Must have Medicare and commercial insurance coverage experience.</li><li>Must be able to deliver and document benefit investigation outcomes and relay status reports on a regular basis.</li><li>Proven presentation skills and experience</li><li>Proven ability to effectively handle multiple priorities and excellent organizational skills</li><li>Strong Computer literacy to include PowerPoint and Web Meeting experience    </li></ul>Specialized Knowledge/Skills – <ul><li>Previous field experience, a plus</li><li>Previous experience with specialty pharmacy a plus</li><li>Account management experience, a plus</li><li>Excellent Interpersonal skills.</li><li>Excellent written and oral communication skills</li><li>Problem solving and decision-making skills</li></ul>Working Conditions:General Office Demands – Remote, WFHTravel RequirementsMust reside in territory - Tulsa, OK or Little Rock, ARMust be able to travel 80% (4 days a week) via automobile or planeMust have a valid driver's license with a clean driving record/ MVRPhysical Requirements (Lifting, standing, etc.) – Possible long periods of sitting and/or keyboard work. General office demands.We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.Our Base Pay Range for this position$72,200 - $120,400McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!

Field Reimbursement Manager

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.The Field Reimbursement Manager (FRM) is responsible for managing an assigned territory focused on supporting Reimbursement and Patient services by providing assistance with patient reimbursement challenges for a specific drug (including Benefit Investigation, Prior Authorization, Claims Assistance, and Appeals) and educating the office on Payer landscape and services available through both remote interaction and on-site training. This position is client-facing and customer-facing and requires the ability to build relationships with physician offices as well as manufacturer representatives to effectively deliver services based on customer specific preferences. The Field Reimbursement Manager works independently in a fast paced, highly visible environment as well as collaboratively with the internal program hub support services to ensure all customer needs are met. FRM will frequently interact via telephone with providers and internal staff to arrange site visits, Manufacturer trainings, and educational training venues. Must have a solid working knowledge of Medicare and Commercial insurance plans and benefit structures in order to relay detailed benefit information and maximize the customer experience. Position will require travel, project management and/or account coordination based on client expectation.Key Responsibilities:<ul><li>Provide on-site and on-demand education (including Lunch and Learns or Dinner presentations) for the office staff in regard to Reimbursement challenges and support services that are available. Office interaction will include education and reimbursement support.  On-site/virtual interactions will average 15 per week. These activities are recorded in FRM CRM daily with reporting to manager weekly.</li><li>Educate on Benefit Investigation, Prior Authorization Process, Support Center Services, Medicare and Commercial coverage and patient communication streams.  Monthly activity reporting captures educational topics at FRM level reportable to client based on client expectation.  This trended data is also reported quarterly to client.</li><li>Reimbursement Support on Case management, billing and coding updates, appropriate claims submission, Specialty Pharmacy, Medical Benefit Interpretation, understanding medical necessity, claims and appeal assistance, information related to co-pay assistance and patient assistance programs. FRM will collaborate with case manager on average of 4/month and ad hoc as needed for escalations. These interactions are tracked in FRM CRM and hub system.</li><li>Responsible for setting up appointments and completing outbound calls to targeted offices. Assist in completing backlog casework. Additional day-to-day in-office work. Interface with physicians and manufacturer representatives to obtain and provide patient and provider specific information.  All FRM interactions/activities are tracked in FRM CRM which are reportable to management and client.</li><li>Monitor program performance for physicians and manufacturer representatives in accordance with expectations. Territory performance will be monitored via FRM CRM dashboard daily.  Trending results will be identified through quarterly reporting.  Additionally, clients have the option to survey customers on program performance.</li><li>Research and compile provider / manufacturer representative specific information for reimbursement database. (Includes account profiles) FRM will create a facility database on each new provider in FRM CRM.  All interactions/activities are built utilizing this database. </li></ul>Minimum Job Qualifications – <ul><li>4-year degree in related field or equivalent experience</li><li>4+ years of healthcare related reimbursement experience</li></ul> Business Experience – <ul><li>Strong medical reimbursement experience with Buy & Bill and/or Specialty Pharmacy.</li><li>Experience supporting oncology products preferred</li><li>Experience in the healthcare industry including, but not limited to insurance verification, prior authorizations, and/or claim adjudication, physician’s office or clinics.</li><li>Must have Medicare and commercial insurance coverage experience.</li><li>Must be able to deliver and document benefit investigation outcomes and relay status reports on a regular basis.</li><li>Proven presentation skills and experience</li><li>Proven ability to effectively handle multiple priorities and excellent organizational skills</li><li>Strong Computer literacy to include PowerPoint and Web Meeting experience    </li></ul>Specialized Knowledge/Skills – <ul><li>Previous field experience, a plus</li><li>Previous experience with specialty pharmacy a plus</li><li>Account management experience, a plus</li><li>Excellent Interpersonal skills.</li><li>Excellent written and oral communication skills</li><li>Problem solving and decision-making skills</li></ul>Working Conditions:General Office Demands – Remote, WFHTravel RequirementsMust reside in territory - Charleston, SC or Raleigh, NC.Must be able to travel 80% (4 days a week) via automobile or planeMust have a valid driver's license with a clean driving record/ MVRPhysical Requirements (Lifting, standing, etc.) – Possible long periods of sitting and/or keyboard work. General office demands.We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.Our Base Pay Range for this position$76,300 - $127,100McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.The Field Reimbursement Manager (FRM) is responsible for managing an assigned territory focused on supporting Reimbursement and Patient services by providing assistance with patient reimbursement challenges for a specific drug (including Benefit Investigation, Prior Authorization, Claims Assistance, and Appeals) and educating the office on Payer landscape and services available through both remote interaction and on-site training. This position is client-facing and customer-facing and requires the ability to build relationships with physician offices as well as manufacturer representatives to effectively deliver services based on customer specific preferences. The Field Reimbursement Manager works independently in a fast paced, highly visible environment as well as collaboratively with the internal program hub support services to ensure all customer needs are met. FRM will frequently interact via telephone with providers and internal staff to arrange site visits, Manufacturer trainings, and educational training venues. Must have a solid working knowledge of Medicare and Commercial insurance plans and benefit structures in order to relay detailed benefit information and maximize the customer experience. Position will require travel, project management and/or account coordination based on client expectation.Key Responsibilities:<ul><li>Provide on-site and on-demand education (including Lunch and Learns or Dinner presentations) for the office staff in regard to Reimbursement challenges and support services that are available. Office interaction will include education and reimbursement support.  On-site/virtual interactions will average 15 per week. These activities are recorded in FRM CRM daily with reporting to manager weekly.</li><li>Educate on Benefit Investigation, Prior Authorization Process, Support Center Services, Medicare and Commercial coverage and patient communication streams.  Monthly activity reporting captures educational topics at FRM level reportable to client based on client expectation.  This trended data is also reported quarterly to client.</li><li>Reimbursement Support on Case management, billing and coding updates, appropriate claims submission, Specialty Pharmacy, Medical Benefit Interpretation, understanding medical necessity, claims and appeal assistance, information related to co-pay assistance and patient assistance programs. FRM will collaborate with case manager on average of 4/month and ad hoc as needed for escalations. These interactions are tracked in FRM CRM and hub system.</li><li>Responsible for setting up appointments and completing outbound calls to targeted offices. Assist in completing backlog casework. Additional day-to-day in-office work. Interface with physicians and manufacturer representatives to obtain and provide patient and provider specific information.  All FRM interactions/activities are tracked in FRM CRM which are reportable to management and client.</li><li>Monitor program performance for physicians and manufacturer representatives in accordance with expectations. Territory performance will be monitored via FRM CRM dashboard daily.  Trending results will be identified through quarterly reporting.  Additionally, clients have the option to survey customers on program performance.</li><li>Research and compile provider / manufacturer representative specific information for reimbursement database. (Includes account profiles) FRM will create a facility database on each new provider in FRM CRM.  All interactions/activities are built utilizing this database. </li></ul>Minimum Job Qualifications – <ul><li>4-year degree in related field or equivalent experience</li><li>4+ years of healthcare related reimbursement experience</li></ul> Business Experience – <ul><li>Strong medical reimbursement experience with Buy & Bill and/or Specialty Pharmacy.</li><li>Experience supporting oncology products preferred</li><li>Experience in the healthcare industry including, but not limited to insurance verification, prior authorizations, and/or claim adjudication, physician’s office or clinics.</li><li>Must have Medicare and commercial insurance coverage experience.</li><li>Must be able to deliver and document benefit investigation outcomes and relay status reports on a regular basis.</li><li>Proven presentation skills and experience</li><li>Proven ability to effectively handle multiple priorities and excellent organizational skills</li><li>Strong Computer literacy to include PowerPoint and Web Meeting experience    </li></ul>Specialized Knowledge/Skills – <ul><li>Previous field experience, a plus</li><li>Previous experience with specialty pharmacy a plus</li><li>Account management experience, a plus</li><li>Excellent Interpersonal skills.</li><li>Excellent written and oral communication skills</li><li>Problem solving and decision-making skills</li></ul>Travel Requirements – Must reside in territory.  Must be able to travel 80% (4 days a week) via automobile or plane. Must have a valid driver's license with a clean driving record/ MVRPhysical Requirements (Lifting, standing, etc.) – Possible long periods of sitting and/or keyboard work. General office demands.We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.Our Base Pay Range for this position$80,300 - $133,800McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.The Field Reimbursement Manager (FRM) is responsible for managing an assigned territory focused on supporting Reimbursement and Patient services by providing assistance with patient reimbursement challenges for a specific drug (including Benefit Investigation, Prior Authorization, Claims Assistance, and Appeals) and educating the office on Payer landscape and services available through both remote interaction and on-site training. This position is client-facing and customer-facing and requires the ability to build relationships with physician offices as well as manufacturer representatives to effectively deliver services based on customer specific preferences. The Field Reimbursement Manager works independently in a fast paced, highly visible environment as well as collaboratively with the internal program hub support services to ensure all customer needs are met. FRM will frequently interact via telephone with providers and internal staff to arrange site visits, Manufacturer trainings, and educational training venues. Must have a solid working knowledge of Medicare and Commercial insurance plans and benefit structures in order to relay detailed benefit information and maximize the customer experience. Position will require travel, project management and/or account coordination based on client expectation.Key Responsibilities:<ul><li>Provide on-site and on-demand education (including Lunch and Learns or Dinner presentations) for the office staff in regard to Reimbursement challenges and support services that are available. Office interaction will include education and reimbursement support.  On-site/virtual interactions will average 15 per week. These activities are recorded in FRM CRM daily with reporting to manager weekly.</li><li>Educate on Benefit Investigation, Prior Authorization Process, Support Center Services, Medicare and Commercial coverage and patient communication streams.  Monthly activity reporting captures educational topics at FRM level reportable to client based on client expectation.  This trended data is also reported quarterly to client.</li><li>Reimbursement Support on Case management, billing and coding updates, appropriate claims submission, Specialty Pharmacy, Medical Benefit Interpretation, understanding medical necessity, claims and appeal assistance, information related to co-pay assistance and patient assistance programs. FRM will collaborate with case manager on average of 4/month and ad hoc as needed for escalations. These interactions are tracked in FRM CRM and hub system.</li><li>Responsible for setting up appointments and completing outbound calls to targeted offices. Assist in completing backlog casework. Additional day-to-day in-office work. Interface with physicians and manufacturer representatives to obtain and provide patient and provider specific information.  All FRM interactions/activities are tracked in FRM CRM which are reportable to management and client.</li><li>Monitor program performance for physicians and manufacturer representatives in accordance with expectations. Territory performance will be monitored via FRM CRM dashboard daily.  Trending results will be identified through quarterly reporting.  Additionally, clients have the option to survey customers on program performance.</li><li>Research and compile provider / manufacturer representative specific information for reimbursement database. (Includes account profiles) FRM will create a facility database on each new provider in FRM CRM.  All interactions/activities are built utilizing this database. </li></ul>Minimum Job Qualifications – <ul><li>4-year degree in related field or equivalent experience</li><li>4+ years of healthcare related reimbursement experience</li></ul> Business Experience – <ul><li>Strong medical reimbursement experience with Buy & Bill and/or Specialty Pharmacy.</li><li>Experience supporting oncology products preferred</li><li>Experience in the healthcare industry including, but not limited to insurance verification, prior authorizations, and/or claim adjudication, physician’s office or clinics.</li><li>Must have Medicare and commercial insurance coverage experience.</li><li>Must be able to deliver and document benefit investigation outcomes and relay status reports on a regular basis.</li><li>Proven presentation skills and experience</li><li>Proven ability to effectively handle multiple priorities and excellent organizational skills</li><li>Strong Computer literacy to include PowerPoint and Web Meeting experience    </li></ul>Specialized Knowledge/Skills – <ul><li>Previous field experience, a plus</li><li>Previous experience with specialty pharmacy a plus</li><li>Account management experience, a plus</li><li>Excellent Interpersonal skills.</li><li>Excellent written and oral communication skills</li><li>Problem solving and decision-making skills</li></ul>Travel RequirementsMust reside in territory - Ann Arbor, MI or Detroit, MI.Must be able to travel 80% (4 days a week) via automobile or planeMust have a valid driver's license with a clean driving record/ MVRPhysical Requirements (Lifting, standing, etc.) – Possible long periods of sitting and/or keyboard work. General office demands.We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.Our Base Pay Range for this position$84,300 - $140,500McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!

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Field Reimbursement Manager

Customer Accounts Advisor

Field Reimbursement Manager

Field Reimbursement Manager

Field Reimbursement Manager

Field Reimbursement Manager

Field Reimbursement Manager

Field Reimbursement Manager

Field Reimbursement Manager

Field Reimbursement Manager

Field Reimbursement Manager

Field Reimbursement Manager

Field Reimbursement Manager

Field Reimbursement Manager

Field Reimbursement Manager

Field Reimbursement Manager

Field Reimbursement Manager

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