Description:

SUMMARY OF POSITION: Responsibilities include, but are not limited to supporting data collection, the management and analysis of documents; client reporting and problem resolution. This position will work closely with the Client Experience team to assure superior client service. This position will: • Support the Board and clients by preparing documents for review in accordance with company policies and regulatory requirements • Able to deal effectively with high volumes, rigid deadlines, and frequent changes Specific job function requirements are outlined on addenda that supports each step level of training in this position. Each function is made up of multiple duties. Specific criteria have been attributed to each duty to allow for proof of proficiency. As proficiency is proven in each duty, additional duties will be assigned for learning. KEY PARAMATERS: • Must be able to work in Puyallup WA office (we are remote currently but will be going back to office by September) • Must be able to work a full time 40 hrs per week with up to 10 hrs per week OT, as needed • Demonstrated experience working with technology and data entry- software system knowledge • Demonstrated problem solving/analytical skills especially around data • IT experience with data management helpful • Team Player, Positive Attitude, Ability to adapt to change • Dependability, reliability and accountability for performance • Is set up to work remote currently without distraction and has high speed internet • Connects with our Company mission of saving patient lives • Will be committed to a career with us- investment in training, excited about growth in role and company ESSENTIAL DUTIES/RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. • Ability to maintain and promote positive working relationships with clients (internal and external) by providing timely and professional service to their needs within the scope of company mission and accompanying regulations • Maintain close attention to detail • Ability to proof-read and detect errors in typing, spelling, grammar, syntax and punctuation • Ability to read and interpret documents such as protocols for clinical investigations, medical literature, safety rules, operating and maintenance instructions • Ability to set priorities and manage time effectively • Accurately and completely enter information in database • Contribute to a positive, client-oriented team environment • Resolve questions and problems effectively • Communicate to obtain information or clarify requests • Mentor team members by teaching procedures, monitoring, and proofing work, and providing constructive feedback as needed or requested • Consistent and reliable attendance. Attendance, punctuality, and safe job performance are essential functions of the job • Other duties as required and assigned.

Skills:

administrative support, data entry, quality control, customer support, medical terminology, medical record, customer service, operation

Top Skills Details:

administrative support,data entry,quality control,customer support

Additional Skills & Qualifications:

QUALIFICATIONS/EXPERIENCE: • Two+ years of experience working in an office setting where proofing documents and attention to detail were essential elements of your job requirements • Must have strong analytical skills with a high degree of accuracy in a highly regulated industry • Advanced knowledge of Microsoft Word, Excel, Outlook, Databases and Adobe • Knowledge of FDA regulations as they relate to research (preferred) • Must be able to maintain confidentiality • Experience working with medical terminology (preferred) • Ability to work independently, utilize discretionary judgment, and be a pro-active team player Exhibit excellence in: Communication – Proficient verbal and written communication skills. Willingness to share and receive information and ideas from all levels of the organization in order to achieve the desired results. Customer service skills Teamwork – Commitment to the successful achievement of team and organizational goals through a desire to participate with and help other members of the team EDUCATION REQUIREMENTS: • Bachelors or Associates Degree preferred, or a combination of equivalent education and experience CERTIFICATIONS/LICENSE/REGISTRATION REQUIREMENTS: • ART certification may be required in advancing in the training step levels. Must keep current by passing the exam every three (3) years. If current with a CIP certification, ART certification is not required. SOFT SKILLS: - Looking for someone who is excited/passionate about making a difference, the work they do saves lives on a daily basis. - Go-getter/self-starter and someone who is motivated to make a career, there is tons of upward mobility and growth opportunities including leadership opportunities. - Patience with learning, it will take up to 6 months to become proficient in this operations skills. - Coachable, need someone who is willing and open to taking feedback and comfortable being held to metrics, ability to pivot when needed and stay focused on task.

Experience Level:

Entry Level

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

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