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Role Description: Provides support to end users on a variety of issues. Identifies researches and resolves technical problems. Responds to telephone calls email and personnel requests for technical support. Documents tracks and monitors the problem to ensure a timely resolution. Requirements: Minimum requirement would be HS Diploma. May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area. Can train anyone- if someone is looking for a career change or wants to start a career in IT. Has knowledge of commonly used concepts practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. Job titles to keep an eye out for on resumes/ similar experience: cable technician wiring All physical requirements are expected with reasonable accommodations: - Regularly lift and/or move up to 40 pounds and participate in group lifts for 41 pounds - Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed - Working in cramped and/or elevated and/or noisy environments - Bending lifting stretching reaching standing and walking for up to 8 hours a day - Ascending and descending ladders stairs and gangways safely and without limitation Key job responsibilities - Moving and implementing large enterprise equipment - Installing Fiber and Copper cabling and patching cabling between equipment - Ensuring proper safety and security standards are maintained during cabling and rack installation - Following well established hardware installation procedures and break-fix activities - Safely using material handling tools and equipment

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Technical Support Technician

We are looking for a Level 2 Technician to support device imaging, configuration, and deployment services. This role will assist in preparing and maintaining desktops, laptops, and mobile devices with standard operating environments, applications, and security settings. Depending on experience, the technician will handle day-to-day imaging tasks, assist end users during deployments, and support escalated issues related to configuration and setup.

PC Deployment Technician

Job DescriptionFor this position you will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies. The ideal candidate will be able to quickly and accurately resolve issues with server and network hardware through root cause analysis with a solid understanding of computers, servers, network devices and command line diagnostics. You must possess: technical aptitude and the ability to communicate advanced technical information with a variety individuals of varying technical knowledge, good situational awareness, the capability to contribute to strong inter and intra-team development, strong analytical skills, demonstrated problem solving ability, and the ability to operate solo or as part of a team with varying degrees of supervision. This position requires the ability to successfully operate in high-pressure, time-sensitive situations while handling multiple critical priorities simultaneously. Successful candidates must be able to demonstrate effective examples of situations where personal initiative and judgment were used to benefit team objectives. Some work will be performed in an AWS GovCloud region. Aaccess to the AWS GovCloud region will be restricted to individuals who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) Additional Skills: 1+ year of Computer Hardware experience. 1+ years of Computer Networking experience. 1+ years of Linux Operating Systems experience. All physical requirements are expected with reasonable accommodations. Candidates should be able to lift up to 50lbs and or work in elevated locations

Data Center Technician

Agents will support high inbound calls; previous inbound experience is required with familiarity with medical terminology a plus. Agents will be handling 60-100 inbound calls per day. High volume call experience is required. Average handle time per call is 6 minutes. Calls will include enrollment status, medication shipment status, general patient inquiries, outreach for missing information. Safety/adverse event experience is preferred. Customer service and empathy skills are a must. Agents could be handling a high volume of complaints initially. Agents will be be expected to have 100% call quality. Heavy call volume expected from February to March. The Program Specialist is responsible for serving as the customer’s primary point of contact providing operational and reimbursement support to complex programs within Neovance. The focus of the Program Specialist is to own issues and remove obstacles that prevent patients or providers from accessing the therapies requested. The Program Specialist will be a self-starter who is comfortable taking initiative, identifying barriers, and working with the appropriate parties to eliminate these obstructions for the customer. If you are selected for a Program Specialist will have the opportunity to work in an energetic, fast paced environment. Will be required to manage a high-volume of customer facing tasks daily or be responsible for quickly and accurately performing data entry in the program's tracking system. The Program Specialist must be disciplined with the ability to speak with customers, sit and talk for long stretches.Additional Skills &amp; QualificationsRequired experience: • Call Center Experience: (High Volume) At least 2 year of previous experience. • Customer Service: Minimum 2 years of experience in healthcare required. • Remote Work Experience: Proven ability to work effectively in a remote setting. • Computer/Technology Proficiency: Comfortable with using various software and technology tools. • Strong Communication Skills: Excellent verbal and written communication abilities. • Empathy and Patience: Ability to understand and address customer needs with compassion. • Attention to Detail: Strong focus on accuracy and thoroughness. • Independent Work: Capable of working independently with minimal supervision. Preferred experience in any of these areas: • Major medical experience • Buy and bill experience • Acquisition channel experience • Insurance benefits verification support

Program Specialist

Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Develops strong relationships with most valuable customers. Operations Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products. Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. Leads Pharmacy Department inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. Assists and supports Pharmacy Manager and Staff Pharmacist in analyzing and seeking to improve pharmacy financial, customer service and inventory performance data; reviewing Rx KPIs with Store Manager and Healthcare Supervisor. May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers. Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities. Supports execution of Pickup program. Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance Coaches pharmacy technicians and cashiers in the correct use of processes and tools in order to drive efficiency within the pharmacy. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Maintains PTCB or ExCPT certification through the designated PTCB or ExCPT training program and/or state required certification/registration. Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. Basic Qualifications &bull; PTCB or ExCPT certification (except in Puerto Rico). &bull; One year of work experience as a pharmacy technician in a retail or hospital setting. &bull; Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico). &bull; Requires willingness to work flexible schedule, including evening and weekend hours.<ul><li>Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy, Health System Pharmacy locations, or in locations where this role is covered under a collective bargaining agreement)</li></ul>Preferred Qualifications<ul><li> Prefer to have prior work experience with Walgreens. </li><li> Prefer basic math skills (counting, measuring and weighing medications). </li><li> Prefer basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information online). </li><li> Prefer the knowledge of store inventory control </li></ul> We will consider employment of qualified applicants with arrest and conviction records. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $18.25 - $24 / Hourly

Certified Senior Pharmacy Technician

Job Summary: Maintains Distribution Center (DC) facilities and equipment to maximize Operations performance. Job Responsibilities:<ul><li>Performs assigned preventive maintenance tasks and minor mechanical repairs to material-handling and other Distribution Center (DC) equipment.</li><li>Uses Computerized Maintenance Management System (CMMS)-generated preventive maintenance worksheets to maintain distribution machinery and equipment according to the manufacturer's recommendations and good maintenance practices.</li><li>Maintains efficient operation of material handling equipment by clearing jams and removing foreign materials.</li><li>Performs general building maintenance as directed, such as lamp replacement, simple construction, wiring, repair of overhead doors and plumbing.</li></ul>About Walgreens Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li> High school diploma or GED; and at least 1 year experience in a facility, United States Armed Forces, distribution and/or manufacturing environment OR Associate Degree in Industrial or Maintenance Technology. </li><li> Knowledge of industrial electricity including single-phase and three-phase power, motors, protective devices and/or photo sensors. </li><li> Knowledge of mechanical theory including bearings, hydraulics, pneumatics, conveyor, construction and operation. </li><li> At least 6 months experience with hand and power tools (such as drills, fasteners and saws). </li><li> Willing and able to climb to the 100-foot level for repairs, lifting parts and tools weighing up to 50 pounds, and perform tasks which include repetitive bending, crouching, kneeling, reaching, twisting, sitting, and walking including reasonable accommodation. </li></ul>Preferred Qualifications We will consider employment of qualified applicants with arrest and conviction records. #VHDEI Salary Range: $24.1 - $36.72 / Hourly

General Maintenance Technician

Join Our Team at Walgreens as a Pharmacist! Why Walgreens - For You, For Your Family, For Your Future At Walgreens, pharmacists are medication experts and trusted healthcare providers reshaping the future of patient-focused care. With industry-leading resources, career advancement opportunities, and a strong commitment to work-life balance, we invest in you so you can invest in your patients. FOR YOU - Competitive Pay & Flexible Scheduling<ul><li>Competitive pay - Competitive wage offered based on geography and other business-related factors</li><li>Paid Time Off (PTO) - Available after three months of service (subject to state law) because work-life balance matters</li><li>Flexible scheduling - Flexible scheduling options to fit your lifestyle</li></ul>FOR YOUR FAMILY - Comprehensive Health & Wellness Benefits<ul><li>Comprehensive benefits package including medical, prescription drug, dental, vision, disability and life insurance for qualifying team members. Plus free flu shots for all team members and other voluntary benefits</li><li>365 Get Healthy Here & Life365 Employee Assistance Program (EAP) - Mental health support and wellness programs </li><li>Family-forming support - Walgreens provides financial support for fertility treatments, including medical procedures and prescription medications. Eligible team members can also receive reimbursement for qualified adoption and surrogacy-related expenses</li></ul>FOR YOUR FUTURE - Growth, Education & Exclusive Perks<ul><li>Opportunities for growth - Many pharmacists advance quickly into leadership roles in pharmacy operations, retail management, multi-site leadership, and corporate support functions</li><li>Walgreens University - Free training, certifications, and leadership development, plus tuition discounts at 30+ universities</li><li>Employee discounts - 25% off Walgreens brands and 15% off national brands, plus exclusive savings on electronics, travel, and more</li><li>401(k) with company match - Contribute to your retirement, and Walgreens provides matching contributions after one year and 1,000 hours of service. Additionally, Walgreens matches qualifying student loan payments as if they were 401(k) contributions</li></ul>What You'll Do<ul><li>Provide compassionate, expert-level pharmacy consulting services to patients</li><li>Educate and consult patients on medication usage, side effects, and cost-effective options</li><li>Deliver clinical healthcare services, including immunizations, diagnostic testing, and medication therapy management</li><li>Ensure medication safety through accurate compounding, dispensing, and regulatory compliance</li><li>Mentor and train pharmacy team members in a collaborative and supportive environment</li></ul>Who You Are<ul><li>Patient-focused & service-driven - You're committed to making healthcare personal</li><li>A collaborative team leader - You support, inspire, and uplift those around you</li><li>A lifelong learner - You stay ahead of industry advancements and professional growth</li><li>A problem-solver - You navigate challenges, from insurance claims to medication management, with ease</li></ul>Apply Today & Build Your Future with Walgreens! This is more than just a job-it's a career with purpose. See below for more details! About Us Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li>BS in Pharmacy or Pharmacist Degree from an accredited educational institution.</li><li>Current pharmacist licensure in the states within the district. </li><li>Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws. </li><li>Certified Immunizer or willing to become an immunizer within 90 days of hire.</li></ul>Preferred Qualifications<ul><li>At least 1 year experience as a pharmacist in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.</li></ul>We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Pharmacist Hourly $60.55-$66.60

Pharmacist - Sign-On Bonus Available

Job Summary Responsible for the daily operations and oversight of teams that delivers a full suite of hub services and programs aimed at optimizing the overall experience for patients and providers, eliminating barriers to access, increasing therapy adoption and persistency and providing support throughout the patient journey. Responsible for ensuring that operational activities are efficient, compliant, effective, within budget and meets the strategy and business requirements within specified area of responsibility. Job Responsibilities <ul><li> Oversees the daily hub operations ensuring timely and accurate handling of required services aligned to program Service Level Agreements (SLAs). </li><li> Develops and implements operational policies and procedures to maximize efficiency and program compliance. </li><li> Establishes and maintains key performance indicators (KPIs) to track operational performance and identifies areas for improvement. </li><li> Collaborates with internal and external partners on program design, implementation, execution, and process improvements </li><li> Collaborates with Sales and RFP teams on proposals, capabilities presentations and finalist meetings. Provides input on program design, technology requirements and staffing needs. </li><li> Oversees the preparation and facilitation of client Quarterly Business Reviews (QBR). </li><li> Manages a budget based on program attributes and volume. </li><li> Collaborates with cross-functional teams to streamline processes, improve workflow, and enhance overall operational effectiveness, which includes determining resource allocation with adjacent business units supporting Hub Operations. </li><li> Facilitates collaboration and communication amongst cross-functional teams within the hub and the broader organization. </li><li> Oversees the implementation and maintenance of the technologies needed to execute services </li><li> Ensures compliance with regulatory requirements and company policies and procedures. </li><li> Manages the non-commercial pharmacy (NCP). </li><li> Monitors industry trends and best practices to identify opportunities for innovation and improvement in hub operations. </li><li> Leads, mentors, and develops a team of operations staff fostering a culture of continuous improvement and high performance. Conducts regular performance reviews and provides actionable feedback and development plans. </li><li> Other duties as assigned. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. #LI-AJ1 Basic Qualifications<ul><li> Bachelor's degree and at least 6 years of experience in the pharmacy industry OR high school diploma or GED and at least 9 years of experience in the pharmacy industry. </li><li> At least 7 years of experience in healthcare operations management. </li><li> Strong leadership and management skills, with demonstrated ability to motivate teams to achieve high levels of performance. </li><li> Strong understanding of principles in operations management, optimizing processes, resource management, and measuring performance. </li><li> Strong customer/client management background with the ability to resolve issues, ad hoc inquiries, and client relationships. </li><li> At least 2 years of experience contributing to financial decisions in the workplace. </li><li> At least 3 years of direct leadership, indirect leadership and/or cross functional team leadership. </li><li> Willing to travel up to/at least 20% of the time for business purposes (within state and out of state) </li></ul>Preferred Qualifications<ul><li> Experience in Hub Operations, reimbursement, patient assistance programs, database elements and functionality; operational policies and processes. </li><li> Exceptional project management skills with experience in organizing, planning, and executing projects from vision through implementation. </li><li> Strong analytical, conceptual, and problem-solving skills with demonstrated track record in new concept development for various projects. </li><li> Strong decision-making capabilities, critical thinking skills, creative and innovative solutions to internal or external client needs. </li><li> Strong industry and business knowledge. </li><li> Intermediate level skill in Microsoft Office 2003 or later: Word, Excel, and PowerPoint. </li><li> Proven experience in communicating effectively both orally and in writing. </li><li> Required RPh license as granted by the appropriate state licensing authority. </li></ul>We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $136,000-$231,300 Salary Range: $136000 - $231300 / Salaried

Director, HUB Solutions & Specialty Pharmacy Operations

Williams Distributing Co. & Shoemaker Inc. Divisions of Daikin Comfort Technologies North America, Inc. are seeking bright people who lean into challenges to join the team. We are a wholesale distribution powerhouse throughout Michigan, Ohio, and Indiana. Specializing in HVAC equipment and residential building products: Kitchen and Bath, Hearth, and Garage Doors. As a company, we continuously strive to improve living environments through products and services that benefit our customers' lives working with work with dealers, builders, contractors, designers, and architects. Primary Duties/Responsibilities: The LEAD ensures that all the product has been received and paperwork turned into your supervisor/inventory control for receipt verification and approval. &bull; Responsible for the prioritization of your zones inbound product &bull; Communicate to your supervisor about inbound product and location organization &bull; Ensure that all the product has been received and paperwork turned into your supervisor/inventory control for receipt verification and approval. &bull; Oversee, assist and perform order pulling &bull; Assist with customers, other shipping groups, and customer services as needed &bull; Plan following days receiving schedule &bull; Maintain a safe work area; follow forklift procedures &bull; Enforce all companywide policies and procedures. &bull; Substitute as fill in team lead in any zone as needed &bull; Other various projects / duties as determined by manager Responsibilities with employees: &bull; Work with team to develop effective processes &bull; Lead damage prevention procedures &bull; Delegate and train receiving responsibilities to team members &bull; Develop goals and skills to improve performance of employees &bull; Follow-up on coachable opportunities with employees &bull; Communicate new information or changes in direction &bull; Timekeeping, scheduling, and PTO approval Education and/or Work Experience Requirements: &bull; Previous supervisor experience encouraged &bull; Previous customer services experience &bull; Previous warehouse experience &bull; Strong computer skills &bull; Ability to maintain regular, punctual attendance &bull; Must be able to stand and walk for extended periods of time &bull; Regularly required to lift and carry up to 50 lbs Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Warehouse Lead

Position Responsibilities May include:<ul> <li>Safely operate forklifts and other warehouse equipment to load/unload and transfer materials</li> <li>Receive, stock, and organize inventory in designated locations</li> <li>Maintain accurate inventory records and assist with cycle counts</li> <li>Complete will calls and prepare orders for delivery or customer pickup</li> <li>Ensure warehouse cleanliness and safety through daily inspections and good housekeeping practices</li> <li>Assist customers and internal staff with product inquiries and order fulfillment</li> <li>Wear proper PPE and uniform during all shifts</li> <li>Follow standard operating procedures and company policies</li> <li>Serve as a backup driver for local deliveries as needed</li> <li>Safely load, secure, and deliver products to customer sites using company vehicles</li> <li> Perform pre- and post-trip inspections of delivery vehicles and forklifts</li> <li>Maintain compliance with DOT regulations and company safety standards</li> <li>Accurately complete delivery logs and related paperwork</li> <li>Provide courteous and professional service during deliveries</li> <li> Assist with front counter or branch operations when required</li> </ul>Knowledge & Skills<ul> <li> Minimum 21 years old </li> <li> Possesses a valid driver's license in the state of employment </li> <li> Has a working knowledge of commercial truck mechanics </li> <li> Has a working knowledge of current Department of Transportation (DOT) regulations </li> <li> Has a minimum of 1 year of verifiable commercial driving experience within the past 3 years </li> <li> Placement as driver is contingent upon successful completion of DOT road test, pre-employment drug & alcohol testing, and background check </li> <li> DMV record cannot reflect an excess of 2 moving violations and/or preventable accidents within the past 3 years </li> <li> Valid driving license with excellent driving record </li> <li> Must pass DOT standards </li> <li> Excellent customer service skills </li> <li> Ability to proficiently use MS Office including Outlook & Excel, Mincron and a scanner </li> </ul>Experience<ul> <li>Minimum 1 year of warehouse experience</li> <li>Minimum 1 year of operating a DOT regulated vehicle, box truck preferred</li> <li> Current Valid Driver License </li> </ul>Education/Certification<ul> <li>High School diploma or GED required</li> <li>Valid driver's license Chauffeurs with clean driving record</li> <li>DOT screening annually</li> </ul>People Management No Physical Requirements / Work Environment<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations</li> <li>Ability to lift up to 40 lbs and perform repetitive physical tasks</li> <li>Comfortable working in a non-climate-controlled warehouse</li> </ul>Reports To: Manager, Transportation Williams Distributing Co. and Shoemaker Inc., part of Daikin Comfort Technologies North America, Inc., a leading wholesale distributor in Michigan, Ohio, and Indiana, specializing in HVAC equipment and residential products like Kitchen and Bath, Hearth, and Garage Doors. Our mission is to enhance living environments through quality products and services while working closely with dealers, builders, contractors, designers, and architects. Learn More About Williams Distributing The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

Warehouse & Relief Backup Driver

Daikin Division Williams Distributing Co. and Shoemaker Inc. Position Summary The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager, Regional Ops Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities May include:<ul> <li> Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li> Provide excellent customer service via face to face, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope<ul> <li>Works within well-defined instructions</li> <li>Uses established procedures and works under supervision to perform assigned tasks</li> <li>Work is closely supervised</li> </ul>Knowledge & Skills<ul> <li> Knowledge of HVAC equipment/products is preferred </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li> Good phone etiquette and e-mail etiquette </li> <li> Ability to deal with high-volume customer traffic </li> <li> Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li> Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li> High level of attention to detail and accuracy </li> <li> Ability to establish positive working relationships with internal and external customers and employees </li> <li> Ability to use good judgment and strong work ethics and integrity on the job </li> <li> Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience<ul> <li> 1 - 3 years of progressive sales experience </li> <li> 2+ years customer service experience </li> </ul>Education/Certification High School diploma or GED equivalent, some college preferred People Management No Physical Requirements / Work Environment Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Branch Manager / Supervisor, Customer Service Williams Distributing Co. and Shoemaker Inc., part of Daikin Comfort Technologies North America, Inc., a leading wholesale distributor in Michigan, Ohio, and Indiana, specializing in HVAC equipment and residential products like Kitchen and Bath, Hearth, and Garage Doors. Our mission is to enhance living environments through quality products and services while working closely with dealers, builders, contractors, designers, and architects. Learn More About Williams Distributing Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

HVAC Counter Sales Associate

Position Summary The Warehouse Associate is responsible for off-loading, put-away, picking and staging of equipment and parts while providing professional quality customer service to all internal and external customers. The warehouse associate is accountable for the movement of all materials within the warehouse and overall appearance while ensuring to meet all safety protocols. Position Responsibilities May include;<ul> <li>Safely and efficiently operate forklift and additional warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks</li> <li>Ensure all items are received per procedure and stocked in assigned locations</li> <li>Maintain Inventory and Prepare Cycle Counts</li> <li>Complete Will Calls</li> <li>Responsible for timely and accurate completion of paperwork and transaction entries</li> <li>Proper PPE and uniform must be worn at all times during each shift</li> <li>Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections. Alert manager of any concerns immediately.</li> <li>Assist Customers and CSRs as needed</li> <li>Follow standard operating procedures, established work processes and Company policies</li> <li>Perform additional tasks as required</li> </ul>Knowledge & Skills<ul> <li>Effective verbal and written communication skills</li> <li>High level of attention to detail and surroundings</li> <li>Basic Computer skills including data entry to process transactions and generate reports and orders</li> <li>Ability to successfully process (ex. Loading and Unloading) products</li> <li>Ability to operate a forklift safely and work in a fast-paced warehouse</li> <li>Ability to pass Prove It and driving test</li> <li>Must be eligible to be forklift certified in house within 30 days </li> <li>Effective verbal and written communication skills</li> <li>High level of attention to detail and surroundings</li> <li>Basic Computer skills including data entry to process transactions and generate reports and orders</li> <li>Ability to understand and follow work instructions, policies and procedures</li> <li>Be dependable, work well in a team environment, and establish positive working relationships with employees and customers</li> <li>Ability to work in warehouse that is not climate controlled</li> </ul>Experience<ul> <li>1 plus years of warehouse experience</li> <li>1 plus years industrial forklift experience strongly preferred.</li> </ul>Education/Certification<ul> <li>High School diploma or GED</li> <li>Must have Valid driver's license</li> </ul>People Management No Physical Requirements / Work Environment Must be able to perform essential responsibilities with or without reasonable accommodations. The ability to lift and carry items weighing up to 40 lbs or lift lighter items repetitively or perform 2 man lifts for heavier items. The ability to stand or walk for extended periods of time. Reports To: Warehouse Manager Williams Distributing Co. and Shoemaker Inc., part of Daikin Comfort Technologies North America, Inc., a leading wholesale distributor in Michigan, Ohio, and Indiana, specializing in HVAC equipment and residential products like Kitchen and Bath, Hearth, and Garage Doors. Our mission is to enhance living environments through quality products and services while working closely with dealers, builders, contractors, designers, and architects. Learn More About Williams Distributing The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

Warehouse Associate (Second Shift 3:30pm-12am Sun-Thurs)

Serves as the subject matter expert for the leave of absence program in alignment and under the general direction and guidance of HR leadership and the legal department. Manages leave of absences, return to work in accordance of federal, state and Company regulations. May include: &bull; Interpret and administer leave programs and policies in accordance with the applicable federal and state employment laws (FMLA, STD, LTD, ADA, USERRA, Pregnancy Discrimination Act, etc.). Ensure that the workers' compensation program is managed in accordance with applicable OSHA and workers compensation laws. &bull; Assist associates with leave of absence requests and guides them through the process. &bull; Independently approve and/or deny leave cases based on relevant medical information based on federal, state, and/or company policies. Coordinate and organize all medical information and ensure that HIPPA and Employee Privacy guidelines are closely monitored and effectively executed. &bull; Elevate concerns and consult with the HR manager as needed. &bull; Manage all administrative aspects of leave to include tracking hours used/taken and working closely with the HR service Center and Payroll to ensure that pay for associates is accurate and correct. &bull; Work closely with associates to ensure that all relevant completed medical documentation is submitted for timely review. Maintain appropriate, accurate and timely responses with all associates on leave and coordinates all aspects of return to work for associates on leave. &bull; Maintain relevant timely communication with the managers regarding what to expect about duration, return to work dates, extensions, etc. &bull; Partner with HR Business Partners by providing information to support employment decisions when approved leave time is exhausted or according to policy. &bull; Produce and manage reporting metrics and analytics for all leave cases. &bull; Keep up to date on FMLA legislative compliance &bull; Assist HR team members with general HR tasks such as updating employees files, filing, answer questions, handling new hire paperwork, updating employee information, etc. &bull; Performs all other duties as assigned. Nature & Scope: &bull; Applies advanced knowledge of job area typically obtained through advanced education and work experience &bull; Manages projects and processes while working independently and with limited supervision &bull; Coaches and reviews the work of lower-level professionals &bull; Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions Knowledge & Skills: &bull; Ability to analyze information and convert related activities into a comprehensive work plan. &bull; Ability to effectively and professionally communicate and make recommendations to upper management &bull; Ability to identify basic problems and procedural irregularities, collect data, establish facts and draw valid conclusions. &bull; Ability to multi-task and drive multiple projects. &bull; Excellent customer service skills and ability to manage difficult and stressful situations. &bull; Proficient computer skills - MS Office - Excel, Outlook, Word &bull; Experience with HRIS systems &bull; Ability to work independently in a fast-paced environment with changing priorities &bull; Demonstrated ability to deal with confidential information. &bull; Demonstrated problem solving, time management and priority setting skills. &bull; High level of integrity, empathy and performance. &bull; Keep abreast of al all FMLA Legislative Compliance. &bull; Ability to work flexible schedule when necessary. Experience: &bull; Four (4) years' experience in Human Resources &bull; Four (4) years' experience in managing leave cases (FMLA) Education/Certification: &bull; Associate's Degree in related field People Management: No Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations. Reports To: Manager, HR Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Specialist Leave Management

Position Summary: 3rd shift Manufacturing Supervisor DUCT Department. Accomplishes manufacturing results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; and initiating, coordinating, and enforcing systems, policies, and procedures. Recruits, selects, onboards, trains, and mentors' employees. Position Responsibilities may include: <ul> <li> Supervise duct lines and ensure production goals are met. </li> <li> Lead and support operators, baggers, and material handlers. </li> <li> Monitor hourly production via FTS screens and take corrective actions. </li> <li> Troubleshoot basic mechanical or process issues. </li> <li> Maintain safety, quality, and 6S standards. </li> <li> Train, instruct, and supervise employees using established production methods to produce a quality product in a safe and timely manner to meet production demands </li> <li> Provide work assignments, procure parts, and communicate production demands to employees as well as perform quality and safety audits and generate maintenance requests </li> <li> Maintain safe working environment. </li> <li> Meet and or exceed company metrics including safety, quality, cost, and delivery </li> <li> Document and complete production reports, scrap tickets, accident reports, and discipline notices while promoting and enforcing company policies, safety rules and work instructions </li> <li> Compares actual performance with planned performance and takes corrective action if needed to ensure that objectives are achieved. Utilize accurate measurement tools to track area key indices, to identify unfavorable trends, and to take corrective action. </li> <li> Meet key performance indicators such as Quality, Safety, Productivity, Scrap Rates, Labor Efficiencies, Machine Down Time and Inventory Levels to ensure operations are running in an efficient matter. </li> <li> Proactively use Lean tools to improve operating efficiency, reduce costs, and improve quality and safety results. </li> <li> Complete required systems work: Mapics, Kronos, Zone etc. </li> <li> Perform additional projects/duties to support ongoing business needs. </li> </ul>Nature & Scope <ul> <li> Coordinates and supervises the daily activities of a support, production or operations team </li> <li> Sets priorities for the team to ensure task completion </li> <li> Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance and oversight from manager </li> <li> Accountable for the support or production operations team including subordinate work leaders </li> <li> Typically, does not spend more than 20% of one's time performing the work supervised </li> </ul>Why work with us? Benefits are effective on day one for all full-time direct hires.<ul> <li>Training programs are available to help guide team members and develop new skills.</li> <li>Growth Opportunities - there are immense opportunities to grow your career.</li> <li>You will be part of a Global Company - our family brands are backed by Daikin Industries, LTD.</li> </ul>Knowledge & Skills:<ul> <li> Knowledge of materials/warehouse inventory best practices and procedures </li> <li> Working knowledge with warehouse management systems </li> <li> Working knowledge of 5S, Lean and Kaizen methodologies and best practices </li> <li> Prior working knowledge of MAPICS and Kronos is preferred </li> <li> Strong interpersonal skills, and leadership skills </li> <li> Working knowledge of MS Office Suite (Excel, Outlook, Word) </li> <li> Strong working knowledge of manufacturing operations </li> <li> Proven leadership skills, ability to train and develop employees </li> <li> Strong verbal and written communication skills to converse with employees and upper management, </li> <li> Problem solving in a fast past manufacturing environment </li> <li> Strong organizational and time management skills. </li> <li> Attention to detail </li> <li> Ability to promote an environmentally healthy and safe work environment. </li> <li> Ability to apply good judgement, strong work ethics and integrity on the job. </li> </ul>Experience: <ul> <li> 2+years in a manufacturing supervisory role </li> <li> Experience working with 45+ people </li> <li> Basic mechanical or industrial engineering knowledge </li> <li> Strong leadership and communication skills </li> <li> Willing to work flexible hours/shifts </li> </ul>Preferred:<ul> <li> Experience with KPI's systems, Lean Manufacturing, or Continuous Improvement. </li> </ul>Education/Certification: <ul> <li> High School Diploma or GED required. </li> <li> College degree or equivalent work experience is preferred. </li> </ul>People Management: Yes Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations. </li> <li> Some lifting (up to 20 lbs.). </li> <li> Long hours on a computer keyboard. </li> <li> Prolonged periods of standing and/or walking. </li> <li> Must be able to walk 3 to 5 miles a day. </li> <li> Standing, walking, bending, stooping, etc. to move, view and transfer product. </li> </ul> Reports To: Plant Superintendent/ Manager, Production/ Plant Manager Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #ZR1 #IND123

Manufacturing Supervisor - 3rd shift DUCT Department

Job Summary The HR Business Partner (HRBP) I is responsible for supporting and assisting the Senior HRBP with initiatives and functions that drive UMGCs strategic business objectives. The position will work closely with all HR centers of excellence, be a primary point of contact for employee inquiries, will support HR administrations day-to-day operations and will work on additional projects as assigned. Duties and Responsibilities <ul><li>Champions UMGC's mission, articulation of performance priorities and communication of information up, down, and across the organization. Supports UMGC in ensuring a positive work environment that reflects UMGC core values. </li><li>Participate in aligning HR strategy to business strategy. Assist Senior HRBP with the design and implementation of work-force assessment and planning, organizational effectiveness, learning and development and talent management. This includes assisting the Senior HRBP in executing talent initiatives and realignments that are supported by business priorities and goals in order to ensure organizational readiness.</li><li>Assist Senior HRBP and Employee Relations Managers with providing day-to-day HR guidance to employees and departmental management.</li><li>Assist in addressing questions/concerns related to the HR Centers of Excellence, such as Talent Acquisition, HRIS, Employee Relations, Compensation and Benefits, Organizational Training and Development and other areas.</li><li>Assists Senior HRBP in annual budget planning/labor/workforce forecasting/planning process.</li><li>Demonstrate a full understanding of UMGC/USM/ Federal/State policies, procedures, and guidelines to ensure compliance to HR requests and inquires.</li><li>Other duties as assigned</li></ul> Required Education and Experience <ul><li> Bachelor's degree with a minimum of one (1) years of HR experience with at least six months of experience working in an organization utilizing the HR Business Partner model. Must have experience in facilitating HR related events, such as meetings, team building sessions, and ad-hoc training.</li></ul> Knowledge, Skills and Abilities <ul><li>Proven ability to communicate professionally and effectively to entry level employees up to senior leadership. Critical thinking skills and a willingness to learn various aspects of HR. Ability to multi-task and pivot in a rapidly changing environment. Strong partnership with the HR team, recognizing when it's appropriate to escalate issues as needed.</li></ul> Preferred Education and Experience <ul><li>Master's degree and two (2) or more years of HR Business Partner experience. Experience in change management and project management, while working in a fast-paced and dynamic environment.</li></ul> All submissions should include a cover letter and resume . The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu . Benefits Package Highlights:<ul><li>Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). For part-time employees, time off rates will be prorated based on the number of hours worked.</li><li>Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date.</li><li>Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD.</li><li>Flexible Spending Accounts: Available for medical and dependent care expenses.</li><li>Retirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).</li><li>Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.</li><li>Tuition Remission: Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.</li></ul>Hiring Range: $90,000.00 - $100,000.00

HR Business Partner

Job Description As a Chronic Care Specialty Sales Representative, you will drive meaningful patient impact by leveraging our scientific expertise and serving as the primary contact for customers within your assigned territory. As a key member of the local Customer Team, you will collaborate closely with Account Executives, Integrated Delivery Systems leaders, and other field colleagues to deliver seamless, patient-focused solutions. Territory Assignment:<ul><li>This is a field-based sales role responsible for covering the Waco, Texas territory.</li><li>Travel (%) depends on the needs of the territory and where the selected candidate resides, and overnight travel may be required about 25% of the time to support client meetings and ensure comprehensive territory coverage.</li><li>This position covers Waco, TX; Killeen, TX; College Station, TX; and may also include surrounding towns, suburbs, and other nearby communities.</li></ul>Position Overview: In this role, you will develop and manage relationships with a diverse range of specialty health care customers including cardiologists and other approved specialty physicians, physician assistants, nurse practitioners, nurses, pharmacists, and office managers. You will regularly engage with various health care settings such as physicians' offices, integrated delivery systems, pharmacies, and hospital clinics to effectively execute your responsibilities. Key Responsibilities:<ul><li>Develop and execute a territory-level business plan in alignment with company policies, standards, and ethics.</li><li>Maintain current product knowledge and certifications for the company's portfolio.</li><li>Conduct balanced and compliant product sales discussions with health care providers and business professionals to align customer needs with company products according to product labeling.</li><li>Provide management with regular updates on customer needs, marketplace dynamics, and progress toward quality goals.</li><li>Be knowledgeable on headquarter approved information regarding approved company products, disease, and marketplace</li><li>Monitor business performance against objectives using company tools to support effective planning and sales impact.</li></ul> Qualifications: This position's band level will be evaluated based on candidate's qualifications. Minimum Requirements:<ul><li>S1 Level: Bachelor's degree (BA/BS), or High school diploma or equivalent with 0-3 years of relevant work experience, which may include professional sales, marketing, military service, or roles within healthcare or scientific fields such as pharmaceuticals, biotechnology, or medical devices.</li><li>S2 Level: Bachelor's degree (BA/BS), or High school diploma or equivalent with 3+ years Sales experience or a minimum of high school diploma with at least 6 years of relevant work experience which may include professional sales, marketing, military service, or roles within healthcare or scientific fields such as pharmaceuticals, biotechnology, or medical devices.</li><li>Able to analyze complex data and leverage insights to develop strategic sales plans.</li><li>Comfortable using digital tools and platforms to engage with healthcare professionals.</li><li>Flexible and adaptable to changing market conditions and customer expectations.</li><li>Proven track record of success in both educational and professional environments, demonstrating strong interpersonal, analytical, and communication skills.</li><li>Works well both independently, with excellent organizational and time management skills, and collaboratively within team-oriented settings.</li><li>Valid driver's license.</li><li>Demonstrate strong ability at building and maintaining customer relationships by understanding and addressing their needs effectively.</li><li>Reside in the territory or within 25 miles of the workload center for designated metro territories, or within 75 miles for non-metro territories; if outside these distances, candidates must be willing to relocate at their own expense.</li></ul>Preferred Experience and Skills:<ul><li>Background in sales, account management, consultative roles, or customer service.</li><li>Experience analyzing metrics to evaluate progress toward goals.</li><li>Minimum of 3 years of relevant sales experience.</li><li>Cardiovascular sales experience with established relationships with cardiologists and endocrinologists.</li><li>Experience launching products and succeeding in competitive markets.</li><li>Ability to simplify complex information and convey technical details clearly.</li><li>Proficient in using advanced analytics to generate customer insights and drive sales.</li><li>Comfortable leveraging multi-channel tools and technology to expand sales reach and impact.</li><li>Demonstrates a proactive learning approach and an agile growth mindset.</li></ul>The salary range for this role is: S1: $77,700.00 - $122,300.00 S2: $104,200.00 - $163,900.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. CCSales2025 Required Skills: Account Management, Customer Needs Assessments, Customer Relationship Management (CRM), Health Economics, Interpersonal Relationships, Lead Generation, Market Analysis, Product Knowledge, Sales Forecasting, Sales Metrics, Sales Pipeline Management, Sales Reporting, Sales Strategy Development, Sales Training, Self Motivation Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". The salary range for this role is $77,700.00 - $122,300.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits . You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 25% Flexible Work Arrangements: Remote Shift: Not Indicated Valid Driving License: Yes Hazardous Material(s): n/a Job Posting End Date: 10/30/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R370417

Chronic Care Specialty Sales Representative - Waco, TX

Job Description In BARDS (Biostatistics and Research Decision Sciences), a distinguished department within our company's renowned Research and Development division, quantitative scientists, in partnership with other subject matter experts, apply state-of-the art scientific methodologies and tools to enable the discovery, development, regulatory approval, manufacturing, and marketing of medical drugs and vaccines for the benefit of patients and global human health. The BARDS Real-World Evidence (RWE) Capabilities & Analytics team is looking for an Associate Director, Data Strategy & Partnerships with expertise in data strategy, advanced analytics, and partnership management to contribute to the development, exchange, and communication of evidence that demonstrates the value of our Company's pharmaceuticals and vaccines and provides our customers (payers, providers, patients, regulatory and policy makers) with transformative insights. The candidate filling this position will be working in a multi-faceted, fast-paced, cross-functional environment expected to interface both externally with partners or data vendors, and internally with Company leaders. Primary Responsibilities include (but are not limited to): <ul><li>Horizon scanning, developing, and managing strategic partnerships to accelerate and generate insights that inform healthcare decisions and policy through novel studies, methods, and technologies</li><li>Managing collaborations and effectively identifying and communicating data needs and capabilities with extended stakeholders</li><li>Leading knowledge management and data innovation initiatives to increase access to and interoperability of data, data strategy, models, analytics, and evidence</li><li>Conducting data analytic projects using standard and advanced analytic methods to meet business objectives</li><li>Partner effectively with Value and Epidemiology teams to understand and address real-world data gaps and opportunities</li><li>Maintaining awareness and communication of scientific and technologic developments within the fields of data science, informatics, and health technology assessment (HTA)</li><li>Advancing, presenting, and publishing novel methodologies in the fields of data science and informatics at international/national congresses and in scientific and technology journals</li></ul>We are seeking a collaborative individual that is comfortable working independently and can initiate and execute innovative projects that bridge data science, informatics, and emerging technologies. The individual should also be comfortable solving complex problems across matrixed and multi-functional teams (e.g., the Value & Implementation, Outcomes Research, and Epidemiology teams) and the product development lifecycle, bring a flexible mindset with the ability to identify, generate, and evaluate alternatives best suited to business needs, and have entrepreneurial perspective applied to research understanding and utilization of human health data in a rapidly changing environment. Education Minimum Requirement: <ul><li>Doctoral Degree or master's degree from a recognized school of medicine, public health, management, or programs in epidemiology, biostatistics, health policy, economics, informatics, or related quantitative discipline</li></ul> Required Experience and Skills: <ul><li>3+ years with PhD, or 5+ years with Master's degree, hands-on experience in the design and implementation of quantitative science methods in the healthcare industry</li><li>Demonstrated excellence in interpersonal communications (written and oral) and consistent ability to execute on objectives</li><li>Outstanding organizational and time-management skills to manage multiple and competing priorities</li><li>Entrepreneurial and evidence of intellectual curiosity</li></ul> Preferred Experience and Skills: <ul><li>Doctoral degree</li><li>Experience with epidemiology, outcomes research, real-world evidence, value implementation, and/or health and medical informatics</li><li>Experience critically evaluating data vendors and capabilities</li><li>Experience applying artificial intelligence (AI), Generative AI, predictive analytics, and emerging technologies</li><li>Experience in business development and strategic planning</li><li>Demonstrated record of peer-reviewed scientific publications</li></ul>BARDS2020 #eligibleforERP Required Skills: Artificial Intelligence (AI), Business Strategies, Collaborating, Communication, Data Management, Data Science, Leadership, Methods and Tools, Real World Data, Stakeholder Relationship Management, Strategic Planning Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". The salary range for this role is $139,600.00 - $219,700.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits . You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: Domestic VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Hybrid Shift: Not Indicated Valid Driving License: No Hazardous Material(s): N/A Job Posting End Date: 10/31/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R369581

Associate Principal Scientist (Associate Director), Data Strategy and Partnerships

Job Description The Future Talent Program features Cooperative (Co-op) education that lasts up to 6 months and will include one or more projects. These opportunities in our Support Functions Division can provide you with great development and a chance to see if we are the right company for your long-term goals The GSMG/GWES Digital Strategy & Insights (DS&I) Delivery Team operates at the intersection of Global Supplier Management Group (GSMG), Global Workplace Enterprise Services (GWES), and IT. DS&I drives the delivery of innovative digital solutions across GSMG and GWES using agile methodologies and close partnership with IT and senior leadership. The team identifies opportunities for unified approaches across supplier management, workplace services, and IT service delivery, ensuring digital initiatives are aligned to business priorities and generate measurable value. Key Responsibilities <ul><li>Support project delivery activities across GSMG and GWES initiatives: maintain timelines, update trackers, coordinate meetings, and communicate status to stakeholders and delivery teams.</li><li>Assist with data collection, cleaning, and exploratory analysis from internal sources (procurement/supplier performance data, workplace experience metrics) and external sources (market reports, industry trends).</li><li>Produce visualizations and concise summaries to surface insights and support decision-making for DS&I, GSMG, GWES, and IT stakeholders.</li><li>Prepare client-ready artifacts: slide decks, one-pagers, journey maps, personas, process flows, and pilot reports tailored for leadership and operational teams.</li><li>Participate in qualitative research and discovery activities (interviews, workshops, affinity mapping) to capture user needs across supplier, workplace, and IT stakeholders.</li><li>Support measurement planning and reporting: help define KPIs, draft reporting templates, and prepare status dashboards to track pilot and program outcomes.</li><li>Contribute to ideation sessions and co-creation workshops; document outputs and translate into actionable next steps for delivery teams.</li><li>Assist with pilot coordination and documentation, ensuring learnings are captured for scale and integration across GSMG/GWES.</li><li>Maintain and contribute to the DS&I knowledge base, templates, and playbooks to support consistent, repeatable delivery.</li><li>Perform other duties and ad-hoc analyses as requested by the manager or DS&I leadership.</li></ul> Required Experience and Skills: <ul><li>Currently enrolled in a bachelor's or master's program in one of the following fields (or closely related): Data Analytics, Data Science, Computer Science, Mathematics, Management Information Systems (MIS), Information Technology (IT)</li></ul> Preferred Experience and Skills: <ul><li>Ability to identify high-value questions, trim unnecessary details, and deliver concise, actionable insights that help stakeholders make decisions quickly.</li><li>Show curiosity, a willingness to test new ideas, and the ability to apply lessons learned to improve outcomes and scale successful solutions.</li><li>Be willing to present alternative viewpoints, ask questions, and incorporate feedback from colleagues and stakeholders to strengthen delivery.</li><li>Work collaboratively, listen actively, value diverse perspectives, and maintain professionalism and integrity when navigating cross-functional relationships.</li><li>Understanding or interest in digital delivery, supplier management, workplace services, and IT program coordination.</li><li>Strong analytical skills and comfort working with data in Excel, SQL, Python, or R. Understanding of dimensional modeling for analytics/data warehousing.</li><li>Experience with relevant technologies and tools such as Tableau, Power BI, Qlik, Databricks, and Amazon Redshift.</li><li>Familiarity with Agile delivery practices and tools (e.g., Jira, Confluence) is helpful.</li></ul>Please note that this position may be closed before the posted end date or may remain open longer, at the discretion of the company. Salary range: The salary range for this role is $39,600.00-$105,500.00 USD FTP2026 GSF2026 Required Skills: Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Intern/Co-op (Fixed Term) Relocation: No relocation VISA Sponsorship: No Travel Requirements: No Travel Required Flexible Work Arrangements: Hybrid Shift: Not Indicated Valid Driving License: No Hazardous Material(s): n/a Job Posting End Date: 11/3/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R370184

2026 Future Talent Program - Global Supplier Management Group and Global Workplace & Enterprise Services Digital Strategy & Insights (DS&I) Delivery Team - Co-op

Job Description The Future Talent Program features Cooperative (Co-op) education that lasts up to 6 months and will include one or more projects. These opportunities in our Support Functions Division can provide you with great development and a chance to see if we are the right company for your long-term goals This co-op position provides hands-on experience in IT procurement, catalog management, process improvement, reporting automation, and audit readiness. You will manage the global rollout of the Reseller Peripheral Catalog, assist with end-to-end IT procurement process improvements and guided-buying updates, participate audit readiness activities and support daily operations which include approving Purchase Order Requests in Ariba. This role is a learning opportunity with mentorship from procurement professionals and exposure to cross-functional stakeholders. Main Responsibilities Include: <ul><li> Manage the Global Peripheral Catalog </li><li> Measure the performance of the pilot catalog launches </li><li> Determine the scope for the Global Peripheral Catalog roll out and develop the plan. </li><li> Assist with catalog setup tasks such as SKU mapping, content verification, and pricing checks under mentor guidance. </li><li> Help coordinate approvals and update rollout trackers and communications. </li><li> Support post-launch adoption monitoring by collecting usage data and preparing simple adoption summaries. </li><li> Support E2E Process Improvements for IT Procurement </li><li> Help map current procurement processes and document simple process flows and checklists. </li><li> Support guided-buying updates by compiling input from category contacts: Arslan and Stefan (Software), Emily Yee (Professional Services), and Rita (HIT). </li><li> Assist in creating user guides, FAQs, and training materials for updated processes. </li><li> Participate in meetings, take notes, and follow up on action items. </li><li> Audit Readiness Support </li><li> Assist the audit team by organizing documentation, preparing basic audit evidence packets, and maintaining document lists. </li><li> Participate in self-audit exercises to identify gaps and document follow-up tasks. </li><li> Support document cleanup projects, including file organization and tagging for retention. </li><li> Purchase Order Approval in Ariba </li><li> Check PO requests for completeness (requestor, justification, cost center, item, price, delivery date) </li><li> Approve or return requests with clear instructions and keep records for audit Review legal/security needs for software or services and escalate when needed. </li><li> Ensure vendor, pricing, and required technical approvals are in place. </li><li> Verify items are on an approved catalog/contract or get exception approval. </li><li> Confirm funds are available and follow the approval matrix. </li></ul> Learning Objectives: <ul><li> Understand procurement catalog management and reseller strategies. </li><li> Learn basics of sourcing evaluations and cost comparisons. </li><li> Gain experience documenting and improving business processes. </li><li> Develop skills in data analysis and reporting automation (Excel, Power Query, Power BI basics). </li><li> Learn fundamentals of audit readiness and compliance documentation. </li><li> Build professional communication and stakeholder coordination skills. </li></ul> Required Experience and Skills: <ul><li> Completed at least 2 years of college toward a degree in Business, Supply Chain Management, Information Systems, Finance, Engineering, or related field. </li><li> Strong interest in procurement, supply chain, IT operations, or analytics. </li><li> Proficiency with Microsoft Excel; familiarity with Power BI, SQL, or scripting is a plus but not required-training will be provided. </li><li> Strong attention to detail, curiosity, and willingness to learn. </li><li> Good written and verbal communication skills. </li><li> Ability to manage time, follow instructions, and work collaboratively in cross-functional teams. </li></ul> Preferred Experience and Skills: <ul><li> Prior internship, campus job, or project experience involving data analysis, process documentation, or customer service. </li><li> Basic knowledge of procurement systems or enterprise tools (Ariba, Coupa, Workday) is a plus. </li><li> Exposure to guided buying or catalog concepts is an advantage. </li></ul>Please note that this position may be closed before the posted end date or may remain open longer, at the discretion of the company. Salary range: The salary range for this role is $39,600.00-$105,500.00 USD FTP2026 GSF2026 Required Skills: Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Intern/Co-op (Fixed Term) Relocation: No relocation VISA Sponsorship: No Travel Requirements: No Travel Required Flexible Work Arrangements: Hybrid Shift: Not Indicated Valid Driving License: No Hazardous Material(s): n/a Job Posting End Date: 11/3/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R370208

2026 Future Talent Program - Global Supplier Management Group IT Procurement & Reseller Strategy - Co-op

Job Description HR Senior Technology Leader At our company, we aspire to be the premier research-intensive biopharmaceutical company. We're at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. We are seeking an experienced and driven HR Senior Technology Leader for HRIT to join our dynamic team. This role will be accountable for delivering innovative technical solutions that enable HR functions and lead digital transformation initiatives. Responsibilities<ul><li>Provide strategic technology leadership and develop long-term roadmaps aligned to corporate objectives while ensuring compliance with industry regulations.</li><li>Architect and deliver end-to-end technology programs using sound program management and agile delivery approaches to meet time, scope, and budget targets.</li><li>Lead, mentor, and orchestrate hybrid onshore/offshore development and operations teams to deliver business-critical applications and services.</li><li>Drive innovation through process re-engineering and service-oriented architectures (SOA) that modernize legacy systems, reduce operational overhead, and increase enterprise agility.</li><li>Evaluate, pilot, and operationalize emerging technologies (including Generative AI and prompt engineering) to accelerate development cycles, improve data insights, and automate complex business workflows.</li><li>Own solution architecture, integrations, and release management for enterprise portals, learning platforms, verification systems, and other core applications.</li><li>Establish and enforce platform and development governance, security practices, and cost optimization across cloud and collaboration ecosystems.</li><li>Act as a senior technical advisor and stakeholder liaison, translating executive strategy into practical, auditable technology solutions that meet business and compliance needs.</li></ul>Qualifications Required <ul><li>12+ years of progressive technology experience, including significant experience within the pharmaceutical or life sciences sector and demonstrated understanding of regulated environments.</li><li>Proven record of leading enterprise & solution architecture and digital transformation programs at scale, delivering complex solutions on time and within budget.</li><li>Deep hands-on experience with Microsoft and AWS cloud ecosystems-including architecture, deployment, security, and cost management.</li><li>Expert knowledge of Microsoft 365, SharePoint (on-premises and online), Power Platform (Power Apps, Power BI, Power Automate), and the Viva suite for driving enterprise collaboration and learning.</li><li>Demonstrated experience applying Generative AI, prompt engineering, and Microsoft Copilot technologies to real business problems.</li><li>Strong background in designing and building integrations and APIs, and in using API management tools and gateway approaches.</li><li>Prior experience leading hybrid onshore/offshore teams and vendor/partner relationships.</li><li>Excellent communication, mentoring, and stakeholder management skills, with the ability to work across business, IT, and compliance functions.</li></ul> Preferred <ul><li>Cloud Platforms: Microsoft Azure (App Services, Functions, Logic Apps, Cognitive Services, Key Vault, etc.), AWS (S3, CloudFront, EC2, Lambda).</li><li>Collaboration & Productivity: Microsoft 365, Viva Suite, SharePoint (2007-2016, Online), SPFx.</li><li>Low Code Platforms: Power Platform (Canvas & Model-driven apps, Power BI, Power Automate).</li><li>Development & DevOps: Visual Studio, Azure DevOps, Git, TFS, CI/CD practices.</li><li>APIs & Integration: REST APIs, API gateway concepts, enterprise integration patterns.</li><li>Programming & Web: C#, ASP.NET, JavaScript frameworks (Angular, React, Node.js), PowerShell, SQL Server, SSRS/SSIS.</li><li>AI/ML: Generative AI, prompt engineering, Microsoft Copilot.</li><li>Migration & Governance Tools: Sharegate, Metalogix, AvePoint, governance frameworks and best practices.</li><li>ITSM & Tools: ServiceNow, Ivanti, JIRA, Confluence, Azure DevOps.</li></ul>Education:<ul><li>Bachelor's degree in Computer Science, Information Systems, or related field.</li></ul>Required Skills: API Management, ASP.NET, Asset Management, Azure Devops, Benefits Management, Communication, Customer Experience Management, Digital Transformation, Emerging Technologies, Enterprise Systems Integration, Generative AI, Governance Framework, Management System Development, Microsoft Power Business Intelligence (BI), Offshore Development, Product Management, Regulatory Compliance, Requirements Management, Service-oriented Architecture Methodology, Software Product Management, Stakeholder Relationship Management, Strategic Planning, System Designs Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". The salary range for this role is $139,600.00 - $219,700.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits . You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Hybrid Shift: Not Indicated Valid Driving License: No Hazardous Material(s): n/a Job Posting End Date: 10/18/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R368320

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