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- Server/Network/rPDU device rack, stack and cable incl. Cable Management - Rack/MOR Cabling - General supervised Deployment support - Decommission IT equipment (server and network under MSFT supervision), DBD removal only (does not perform any scanning) - Physical audits of datacenter assets - Basic Server (Discrete/Rack-based) repair following documented procedures - Physically assist in moving and racking equipment - Maintain data center facilities removing debris and empty boxes once no longer needed - Hard drive shredding - Moving Locked DBD Bins to shred area - Audit and inventory management support &amp; spine clean up - Physical audit of drinks/stationary on campus and reorder as necessary through CBRE/Staples - Perform rack movementAdditional Skills &amp; QualificationsMust be willing to get their hands dirty when the time calls for it, working a pallet jack, running cables in the data center, inventory of devices/equipment. This isn't a strictly technical role.

public

Data Center Technician

Job DescriptionPosition Overview: As a Member Services Representative, you will be the first point of contact for members seeking assistance with their health plan benefits, account status, and service-related inquiries. This is a high-impact role requiring empathy, attention to detail, and a commitment to delivering exceptional service. Key Responsibilities: -Respond to inbound calls and digital inquiries from Medicare and Medicaid members regarding benefits, claims, payments, and services. -Resolve member concerns with professionalism and empathy, ensuring first-contact resolution whenever possible. -Document all interactions accurately in the system according to compliance and procedural standards. -Collaborate with internal departments and external partners (e.g., medical groups, facilities) to resolve complex issues. -Meet or exceed performance metrics including call handling time, resolution rate, and customer satisfaction. -Participate in ongoing training and coaching sessions to maintain up-to-date knowledge of products and procedures.Additional Skills &amp; Qualificationso Must have a High School Diploma or GED o Must be flexible to work varied shifts ranging anywhere from 8 a.m. to 8 p.m., seven days a week. o Possess excellent listening skills/ability to analyze for resolution and be solution-oriented. o Must possess above-average verbal and written communication skills, proven soft skill abilities/proficiency, a strong attention to detail, and an interest in preventing errors. o Demonstrate critical thinking and decision-making abilities. o Must possess demonstrated competency in Windows (*Outlook, Word, Internet Explorer, Excel, and PowerPoint). o Ability to deliver ‘delightful’ customer service experiences and build customer satisfaction and loyalty. o Strike a positive and cooperative tone with both customers and coworkers. o Possess a positive attitude, is upbeat, outgoing, and confident. o Be self-reliant and dependable, ability to work independently and as a team. o Be patient, stress-tolerant, and show empathy. o Ability to thrive in a lively working environment and multi-task. o Ability to accept constructive feedback. o Possess ability and/or some experience in presentation capability to individuals, groups, and leadership audiences. o Ability to mentor peer group in best practice standards o Must be a team player, self-starter, and have demonstrated initiative. o Must be able to build and/or retain excellent customer relationships. o Must possess the ability to problem solve and resolve customer complaints. o Must possess the ability to upsell our products and our company, possess a sales aptitude, be passionate about our products and our customers. o Must possess basic reading, writing, and arithmetic skills (reading/math comprehension). o Must be able to do some travel. o Service-oriented, actively looking for ways to help people. o Meet quality, productivity, and behavior expectations.

Member Services Representative

<ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li><li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li><li>Models and delivers a distinctive and delightful customer experience.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Develops strong relationships with most valuable customers.</li></ul>Operations<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li><li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li><li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li><li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li><li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li><li>Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul>Basic Qualifications<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>Requires willingness to work flexible schedule, including evening and weekend hours.</li></ul>Preferred Qualifications<ul><li> Prefer six months of experience in a retail environment. </li><li> Prefer to have prior work experience with Walgreens. </li><li> Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. </li><li> Prefer good computer skills. </li><li> Prefer the knowledge of store inventory control. </li><li> Prefer PTCB certification. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $21 - $24.5 / Hourly

Certified Pharmacy Technician

Adjunct Faculty Building Sustainable Futures Department of Business Management UMGC Stateside Location: San Diego, CA University of Maryland Global Campus (UMGC) seeks adjunct faculty to teach on-site in San Diego, CA for the Business program. Specifically, the following course(s): Building Sustainable Futures (BMGT 240): An exploration of how businesses achieve long-term sustainability by integrating responsible practices into core operations. The goal is to examine the environmental and societal impacts of business activities and conduct sustainability audits, develop circular economy strategies, and improve operational efficiency. Emphasis is on balancing profitability with ethical decision-making, stakeholder expectations, and climate resilience. Case studies and applied projects are used to create actionable strategies to align business practices with sustainability goals and generate value for organizations and society. Required Education and Experience:<ul><li>Master's degree in Business or related field from an accredited institution of higher learning.</li><li> Professional experience in Sustainability, Business Strategy, or related fields </li><li>Experience teaching adult learners online and in higher education is strongly preferred.</li><li> Directly relevant, current and active industry professional experience in Business or closely related field. </li><li>This position is specifically to teach on-site in San Diego, CA.</li></ul>Materials Needed for Submission:<ul><li>Resume / Curriculum Vitae.</li><li>Cover Letter highly preferred.</li><li>If selected, candidates with international degrees may be required to submit translation/degree evaluation from a NACES member.</li></ul>Who We Are and Who We Serve UMGC-one of 12 degree-granting institutions in the University System of Maryland (USM)-is a mission-driven institution with seven core values that guide us in all we do. At the top of the list is "Students First," and we strive to do just that for our 90,000 students at home and abroad. From its start in 1947, UMGC has demonstrated its commitment to adult learners. We recognize that adult students need flexibility and options. UMGC is proud to be a global, 24-hour, institution of higher learning. The typical UMGC student is an adult learner juggling a career, family, and other priorities. Roughly 80% work full time, half are parents, and half are minority students. They are continuing their education to better themselves, their families, and their professional opportunities. UMGC is also a leading higher education provider to the U.S. military, enrolling 55,000 active-duty service members, reservists, National Guard members, veterans, and family members annually. We are proud of our military heritage and are committed to this service. The Adjunct Faculty Role at UMGC UMGC is committed to helping students achieve success not only with us, but also in their professional fields. As a result, we actively seek faculty members who are scholar-practitioners: professionals who are actively and successfully engaged in their field who additionally wish to help the next generation of professionals grow in their knowledge and expertise through education. Your role as an adjunct faculty member will be to:<ul><li>Actively engage students through frequent interaction that motivates them to succeed, and conveys a genuine energy and enthusiasm for their learning.</li><li>Guide students in active collaboration and the application of their learning in problem- and project-based learning demonstrations.</li><li>Provide rich and regular constructive feedback, utilizing rubrics effectively for the assessment of student work, and acknowledging student accomplishments.</li><li>Demonstrate relevant and current subject-matter expertise, and help students connect concepts across their academic program.</li><li>Provide feedback to your program chair on possible curricular improvements.</li></ul>The Business and Management Program at UMGC Please visit the following link to learn more about this program, including its description, outcomes, and coursework: Business & Management | UMGC Faculty Training at UMGC We are committed to your professional success at UMGC. Each new faculty member is required to successfully complete our online two-week new faculty orientation, FacDev 411, as a condition of hire. Position Available and will Remain Open until Filled Salary Commensurate with Experience All submissions should include a cover letter and resume . The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu . Benefits Package Highlights:<ul><li>Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. NOTE: Adjuncts are not eligible for the State of Maryland subsidized rates. Adjuncts would be responsible for the total cost if enrolled.</li><li>Insurance Options: Term Life Insurance and Accidental Death and Dismemberment Insurance.</li><li>Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.</li></ul>For additional information please see: SS Adjunct Faculty_2020.pdf (umgc.edu) Hiring Range by Rank and Degree: Instructor: No Terminal Degree: Step 1 $806 - Step 11 $1,050 per credit hour Assistant Adjunct Professor: No Terminal Degree Step 1 $877 - Step 11 $1,127 per credit hour Assistant Adjunct Professor: Terminal Degree Step 1 $1,023 - Step 11 $1,288 per credit hour Associate Adjunct Professor: No Terminal Degree Step 1 $947 - Step 11 $1,205 per credit hour Associate Adjunct Professor: Terminal Degree Step 1 $1,202 - Step 11 $1,483 per credit hour Adjunct Professor: No Terminal Degree Step 1 $1,023 - Step 11 $1,288 per credit hour Adjunct Professor: Terminal Degree Step 1 $1,347 - Step 11 $1,645 per credit hour

Building Sustainable Futures, Department of Business Management - Adjunct Faculty

Summary The Associate Director, Manufacturing Support, is responsible for multiple functions within the site. These responsibilities include driving the manufacturing operational excellence project management portfolio for clinical and commercial manufacturing. Oversight of the critical environment cleaning program across the business. Contract management of gowning and manufacturing consumable services. Finance council representative for manufacturing operations. This position will also be responsible for the scheduling of manufacturing production activities and supporting the daily Tier processes. This role oversees the manufacturing training program and continuous improvement initiatives to ensure safe, compliant, and efficient operations. About the Role Location: <ul><li>This position will be located in Durham, NC and will be a fully on-site role. </li><li> Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. </li></ul>Key Responsibilities:<ul><li>Leads internal and external strategy and planning meetings, surveys, new business presentations, mobilization, and support activities related to the environment cleaning program.</li><li>Act as project lead for manufacturing support Op Ex projects and communicates project status, issues, assessing risks, and proposing solutions to the site leadership team.</li><li>Second line of contact to all facilities cleaning, GMP & Non- GMP cleaning.</li><li>Facilitation of Tier 2 meetings and attendance at Tier 3 meetings for Manufacturing.</li><li>Financial responsibility for tracking spend, identifying accrual discrepancies, identifying credits, and providing monthly report commentary for manufacturing expense budget </li><li>Lead development and management of detailed, task-based finite schedules to align multi-functional activities and ensure seamless execution across compounding, parts prep, filling, inspection, and assembly & packaging.</li><li>Manage the daily and weekly scheduling meetings and serve as back-up finite scheduler.</li><li>Oversight of the manufacturing training program.</li><li>Ensure site cleaning and gowning programs in compliance with Novartis Standards to maintain site in compliant state for manufacturing GMP products.</li><li>Develops and maintains compliant housekeeping program to ensure GMP manufacturing and testing facility is in compliant inspection ready state. Programs to include routine walkthrough of GMP warehouse, manufacturing, and test labs, to identify, track and resolve housekeeping deficiencies.</li><li>Manages budget and staffing levels to ensure appropriate resources are available for both FTE and external service providers.</li><li>Approves vendor invoices as needed and assist in developing and approving necessary service contracts.</li><li>Manages inventory levels for both cleaning and gowning materials as well as supplier contracts or service contracts associated.</li><li>Reviews and evaluates existing cleaning programs and services, makes recommendations to manufacturing operations team.</li><li>Maintains compliant procedures and logbooks associated with cleaning activities.</li><li>Supports investigations related to cleaning, gowning, or housekeeping.</li><li>Performs or manages applicable area CAPAs, Quality Events, CR Actions, and other Quality non-conformances.</li><li>Partners with Quality to address these issues effectively and compliantly.</li><li>Coordinates daily operations with scheduling team to ensure cleaning activities align with manufacture and testing operations.</li><li>Develop and report appropriate KPI for cleaning, gowning and housekeeping.</li><li>Identifies and implements continuous improvement opportunities.</li><li>Leads and mentor departmental staff.</li><li>Writes performance reviews and annual goals, holds one-on-ones, and handle HR related matters Implement, train, and educate staff on the on-going efficient delivery, operation, and maintenance of the cleaning program.</li><li>Other related duties as assigned.</li><li>Perform other related duties as assigned.</li></ul>Essential Requirements:<ul><li>B.S. degree in engineering or a related technical field; or equivalent industry experience.</li><li>10+ years of experience in GMP manufacturing operations</li><li>Pharmaceutical/Biopharma Industry experience required</li><li>Knowledge of FDA regulations and GMP systems; strong understanding of cGMP documentation and compliance practices.</li><li>Excellent oral and written communication skills; strong technical writing ability required.</li><li>Proven ability to mentor and develop staff; foster a culture of continuous improvement and operational excellence.</li><li>5+ years' experience leading and managing teams.</li><li>Project management skill set, including strategic/tactical planning, team building, risk management, and budget adherence.</li><li>Prior experience conducting deviation investigations in a cGMP environment.</li></ul>Work Environment & Physical Requirements:<ul><li>Fully On-site role supporting GMP manufacturing areas (compounding, parts preparation, cell expansion, upstream, downstream, filling, inspection, packaging); adherence to gowning and safety procedures required.</li><li>Ability to work in controlled/cleanroom environments and coordinate across shifts to meet operational needs.</li><li>May require off-hours support to meet production schedules and investigation timelines.</li></ul>Novartis Compensation and Benefit Summary: The salary for this position is expected to range between $ 132,300 - 245,700 annually. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. #LI-Onsite Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Associate Director, Manufacturing Support

Summary The Senior Automation Engineer reports to the AD Process Automation and is responsible for providing automation design team leadership and serving as a technical subject matter expert for a Novartis Aseptic Drug Product facility. About the Role Location: This position will be located in Durham, NC and will be an On-Site role. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Key Responsibilities:<ul><li>Ensure automation aspects of new equipment are appropriately designed, meet Novartis standards and are appropriately commissioned and qualified.</li><li>Provide oversight for automation aspects of projects including integration of 3rd party equipment to other standard plant systems, e.g., DCS, BMS, Historian, Infrastructure.</li><li>Provide design, configuration, installation, and maintenance of automation software and associated hardware for existing equipment and processes.</li><li>Prepare scopes of work for large projects, lead small teams and manage automation contractors as required to complete required work within project timelines.</li><li>Lead discussions with internal business partners on priorities, timelines and transparent sharing of information.</li><li>Develop, review and approve lifecycle documentation, e.g., User Requirements (URS), Functional Specification (FS) and Detail Design Specifications (DDS/HDS/SDS).</li><li>Develop and maintain procedures to meet GMP requirements, CFR's and internal company policies.</li><li>Participate and/or lead new product implementation processes to ensure smooth transition from process development into GMP manufacturing.</li><li>Drive operational excellence and continuous improvement.</li><li>Partner with Quality to ensure a quality and compliant manufacturing environment including participation in regulatory audits as an automation SME.</li><li>Solve technical related issues impacting production.</li><li>Support 24x7 site-based operations including rotating on-call responsibilities.</li><li>Support investigations of non-conformances related to automation systems.</li><li>Other related duties as assigned.</li></ul>Essential Requirements:<ul><li>B.S. degree in Engineering, Computer Science, or related technical field.</li><li>8 years work experience in pharmaceutical or biopharmaceutical based GMP manufacturing operations, or equivalent work experience (12 years) in pharmaceutical or biopharmaceutical based GMP manufacturing operations.</li><li>Excellent oral and written communication skills, including demonstrated technical writing skills.</li><li>Experience programming, troubleshooting, and maintaining various site automation systems including DCS, BMS, PLC, SCADA, historian, infrastructure, including use of various industrial protocols.</li><li>Experience in development and execution of system level qualification testing including providing guidance on qualification plans in conjunction with C&Q department.</li><li>Proven experience applying S88 in an automated environment and development of control system standards aligning with S88 methodology.</li><li>Experience in field wiring practices and panel design, experience with troubleshooting and start-up of control systems, and experience with instrumentation.</li><li>Experience writing and executing complex change controls.</li><li>In-depth knowledge of FDA regulations particularly 21 CFR part 11 and GMP systems.</li><li>Strong project management skill set with extensive experience in strategic / tactical planning, demonstrated ability to perform long-term project planning.</li><li>Ability to prepare contingency plans and logically work through complex issues in a pressure filled atmosphere.</li><li>Provide technical support on all manufacturing issues when driving towards issue resolution.</li><li>Up to 10% travel may be required.</li></ul>Novartis Compensation and Benefit Summary: The salary for this position is expected to range between $103,600 and $ 192,400 annually. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. #LI-Onsite Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Senior Engineer, Automation

Summary The Senior Manager, CGT ITOT/Automation, reports to the AD, Process Automation and leads a team of site-based automation engineers to install, maintain and support automation systems primarily associated with Aseptic Drug Product equipment and facilities. About the Role Location: This position will be located in Durham, NC and will be an On-Site role. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Key Responsibilities:<ul><li>Leads automation processes for the design, installation, maintenance and support of process equipment and automation systems.</li><li>Continuously improves and seeks innovation related to site automation systems.</li><li>Executes automation strategy and proper system management per global Novartis standards.</li><li>Owns computerized systems for process related equipment.</li><li>Manages engineers supporting 24/7 operations providing clear, consistent leadership, management and mentoring.</li><li>Develops, monitors and improves KPI's for system reliability.</li><li>Change management and CAPA ownership to drive continuous improvement for automation systems.</li><li>Leads SME's for deviation investigations involving automation systems.</li><li>Leads SME's for automation systems in regulatory audits.</li><li>Ensures training curriculum is optimized and ensures cross training of individuals across the team.</li><li>Supports creation of standard lifecycle documentation, e.g., User Requirements (URS), Functional Specification (FS) and Detail Design Specifications (DDS), etc.</li><li>Works closely with operations and manufacturing sciences to evaluate new product introductions and impact to automation systems.</li><li>Supports the development of site facility and equipment master plans, network business processes associated with automation systems, and GTx Engineering initiatives or programs.</li><li>Other related job duties as assigned.</li></ul>Essential Requirements:<ul><li>Bachelor of Science degree in Engineering or other relevant degree with 9 years of experience across multiple ITOT/Automation platforms, e.g., DCS, PLC, SCADA, MES, Historian, as well as experience with process equipment in the drug substance and drug product areas.</li><li>Industry expertise in the design, reliable operation, modification, maintenance, and retirement of computerized systems.</li><li>Demonstrated ability to work and collaborate on cross functional teams (QE, QA, validation, operations) in a fast paced, dynamic team setting.</li><li>Strong interpersonal and excellent verbal and written communication skills are essential.</li><li>Knowledgeable of health, safety and environmental regulations, and FDA (and similar) cGMPs.</li><li>Planning, problem analysis, and decision-making skills.</li><li>Proficient computer skill utilizing MS Office suite applications, Building Management Systems, and Computerized Maintenance Management Systems (CMMS).</li><li>Self-motivated with a strong sense of ownership in areas of responsibility.</li></ul>Novartis Compensation and Benefit Summary: The salary for this position is expected to range between $108,500 and $ 201,500 annually. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. #LI-Onsite Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Senior Manager, CGT ITOT/Automation

Summary The Buyer Planner II plays a pivotal role in keeping operations running smoothly. This position oversees the entire journey of inventory materials - from the moment an order is placed to time of delivery, ensuring precision and timeliness every step of the way. Beyond tracking, this role drives innovation by sourcing new materials that power our manufacturing and lab activities, including identifying and partnering with the right suppliers to keep us ahead of the curve. About the Role Location: Durham, NC #LI-Onsite This role is based in Durham, NC. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you Key Responsibilities: &bull; Perform periodic review of supplier performance and work with his/her manager to alleviate any supplier issues. Periodic review may require setting reoccurring meetings with key suppliers. &bull; Support the Process Science Team by attending weekly production meetings, forecasting material needs and coordinating with the warehouse to ensure materials are available for scheduled production. &bull; Track all raw materials from time of purchase to time of receipt. &bull; Maintain data within the ERP system. &bull; Attend/host regular meetings with suppliers to review open orders/supplier performance. &bull; Accountable for maintaining inventory at planned levels. &bull; Works with manufacturing and lab teams to identify and source new raw materials. &bull; Maintain and update the Item Master as requested. &bull; Create and report key performance metrics related to purchasing and inventory management. &bull; Identifies and sets-up new suppliers through the Supplier Quality Management process. &bull; Work closely with Strategic Procurement to negotiate supply agreements, blanket orders and long-term purchase agreements. &bull; Forecast/Plan material needs to support manufacturing. &bull; Assist Warehouse team with any incoming receipt issues. &bull; Other related duties as assigned. Essential Requirements: &bull; B.S. degree in supply chain, engineering, science, business or related degree or an equivalent combination of education and related experience. &bull; 2 years of supply chain or buyer/planner experience preferred. &bull; Must be able to operate with limited supervision and exercise proper judgment. &bull; Strong communication and organizational skills, detail oriented. &bull; Proficient in MS Office suite of products. &bull; Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies. &bull; Approximately 5% travel. Novartis Compensation and Benefit Summary: The salary for this position is expected to range between $63,600 and $118,200 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Company will not sponsor visas for this position. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Buyer Planner II

Summary This position will be located at the East Hanover, NJ location and will not have the ability to be located remotely. We are recruiting for two roles. About the Role The Insights and Decision Science (IDS) team /is dedicated to enabling improved decision-making at Novartis by leveraging data and advanced analytics capabilities to generate actionable insights that drive business growth. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. The Director of Business Applications & AI Products is responsible for centrally managing and optimizing business applications that support various functions within Novartis US. This role ensures the consolidation of user bases into a standardized set of applications, driving efficiency and maximizing adoption across different personas. As the organization evolves, this role also plays a critical part in modernizing the business application landscape-integrating AI-powered features, automation, and intelligent decision science capabilities. By collaborating with business units, IT, and external vendors, the Business Applications Product Owner owns the business applications that support the needs of different functions within Novartis US. Their objective is to maximize use of these products by aligning application roadmaps with evolving business needs and technological advancements. This role also leads efforts to streamline and integrate technology platforms, ensuring a cohesive and scalable application ecosystem. Through strategic planning and stakeholder engagement, this role plays a key role in enhancing operational effectiveness and delivering value-driven solutions. Key Responsibilities:<ul><li>Own and manage business applications that support the needs of different functions within Novartis US, ensuring alignment with strategic objectives </li><li>Maximize application efficiency & adoption across user personas by consolidating and maintaining various user bases into a set of standard applications, while proactively identifying opportunities for enhancement (including AI & automation)</li><li> Develop and execute a product roadmap for business applications, ensuring alignment with business needs, evolving technology, and industry trends; oversee the end-to-end development lifecycle of applications, from idea to implementation, leveraging agile methodologies </li><li>Lead the integration of AI capabilities into business applications-such as predictive analytics, intelligent automation, and generative AI - to improve user experience, insights, and decision-making</li><li>Actively manage the product backlog, prioritizing initiatives that provide the highest strategic value and scalability </li><li>Collaborate with third-party vendors to influence product and application roadmaps based on changing business needs and technology advancements </li><li>Drive the vision for consolidating technology products into evolved platforms, ensuring efficiency and interoperability </li><li>Ensure product development efforts align with broader organizational strategies, acting as a link between teams and stakeholders </li><li>Engage with different business units to develop a unified view of technology platforms required to meet business needs </li><li>Work closely with DDIT and other IDS teams to ensure robust product planning, integration, and execution </li><li>Track product adoption, gather feedback, and refine strategies based on user needs and business performance and ensure smooth onboarding, training, and communication for stakeholders using business applications </li></ul>Education: Bachelor's or master's degree in business administration, Computer Science, Engineering, or a related field. Essential Requirements: <ul><li>Novartis seeks an individual with extensive experience in leading product management and development operations within the pharmaceutical or healthcare industry to help shape the future of intelligent, insight-driven systems at Novartis. This role combines traditional product ownership with a forward-looking perspective on AI transformation, digital enablement, and next-gen applications. A commitment to fostering a user-centric approach and leveraging data-driven insights to enhance product offerings is essential to this role. </li><li>Education: Bachelor's or master's degree in business administration, Computer Science, Engineering, or a related field. </li><li>Minimum of 8+ years of experience in product management, application development, or related roles, preferably within the pharmaceutical or healthcare sector, with a focus on managing vendor relationships and ensuring alignment with product goals </li><li>Strong understanding of product lifecycle management, agile frameworks, and best practices in product development, including the ability to integrate vendor contributions effectively </li><li>Proven track record of successfully managing and delivering complex product portfolios that align with business objectives and user needs, while coordinating with vendors to enhance product offerings - ideally with embedded data or AI features</li><li>Familiarity with AI technologies such as predictive modeling, natural language processing, or generative AI, and how they can be embedded into enterprise applications</li><li>Excellent leadership, strategic thinking, communication, and stakeholder management skills, with the ability to engage and influence cross-functional teams and external partners </li><li>Ability to drive change and innovation in a dynamic and complex organizational environment, leveraging vendor partnerships to support strategic initiatives </li><li>Strong analytical and strategic thinking skills, with the ability to leverage data insights to inform product decisions and optimizations, including vendor performance assessments </li><li>Certification in product management or agile methodologies is desirable, with any additional experience in vendor management </li></ul>Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: $185,500.00 and $344,500.00/year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Director, Business Applications & AI Products

Summary #LI-Hybrid Internal job title: Location: This position will be located in Indianapolis, IN or Fort Worth, TX and will not have the ability to be located remotely. This position will require 20% travel as defined by the business We are looking for experience in physical irradiation technologies and related process automation technologies, with an emphasis on isotope production technologies. Our Unit is driving successful execution of a wide range of isotope-related projects. This starts with early strategic and operational discussions on isotope production technologies, assembly of internal teams and execution of desired strategy, up to technical leadership of early process development and the developability assessment of chosen isotope irradiation technologies. You will be reporting to the Head of the Global Isotope Development Unit. You will be leading a Process automation and Physics Development Team consisting of experts from different scientific areas who act as members of radio-isotope development project teams by optimally setting up people, assets, equipment to best serve project needs according to priority, and ensure timely delivery of high-quality products and solutions. About the Role Key responsibilities:<ul><li>Be part of the IDU Leadership team</li><li>Work collaboratively with cross-functional and multidisciplinary teams, spanning multiple NVS global sites develop efficient radio-chemical separation techniques</li><li>Co-lead projects with project lead; formulate and execute on project strategy, manage interfaces with project leads, including timelines, priority, board presentations.</li><li>Build and lead internal Radiochemical team of experimental scientists and project leads. Seek technical and operational input from key stakeholders to build the project execution plan.</li><li>Lead internal project meetings. Collect and interprets data to advance project, adapts strategy, and addresses the right scientific questions. Ensure team discussions and decisions are summarized in minutes. Ensure that key milestones and go / no go criteria are data driven and clearly defined. Own quality of project information and make sure project information is accurate and included in the system(s) in a timely matter.</li><li>Guide projects with respect to isotope approaches and technologies and leads corresponding efforts. Lead developability assessment, manufacturing line development and early process development. Track and oversee projects by maintaining an overview of the project goals, activities and commitments, and timelines of project teams, in line with strategic priorities. Manage and optimize project plans and resource assignments with the aim to manage/mitigate risks.</li><li>Align with RLT LT project strategy and resourcing. Regular project/portfolio updates to IDU LT.</li><li>Manage and communicate project status, issues, and options for resolution to ensure optimal and timely information flow to all stakeholders (NTO and TRD). </li><li>Foster effective, proactive and open communication within and across project teams, build trust among team members to achieve transparency and clarity of program goals, progress and issues. Mentor less experienced team members.</li><li>Contribute to vendor/CRO evaluations, coordination of outsourcing requests, budget monitoring and communication, evaluation of external collaborations and due diligence.</li><li>Ensure best practices, knowledge exchange and continuous mentoring and training of our team members.</li></ul>Essential Requirements:<ul><li>A minimum of a Bachelors degree is required. Master's or PhD is preferred</li><li>At least 5 years of relevant experience in radiopharmaceuticals or related fields, with a strong focus on process automation and physics; academic experience will also be considered</li><li>Strong background in Radiochemistry and radio-isotope production technologies including irradiation technologies and accelerators</li><li>Previous track record of success in leadership position, working with international and multidisciplinary development teams</li><li>Ambitious, yet highly collaborative and fully committed to team's and project success.</li><li>Result- and quality oriented. Able to deal with conflicting interests and willing to make compromises to ensure project progress.</li><li>Excellent project management skills, organizational and team management skills, interpersonal communication, strong verbal and written communication.</li><li>Creativity with demonstrated critical thinking and problem-solving skills, ability to pay attention to detail but also see a bigger picture.</li><li>Comfortable with ambiguity and change, eager and fast learner willing to adopt new tools and processes.</li><li>Ability to operate in a fast-paced dynamic environment and effectively process multiple avenues of communication and requests in parallel</li></ul>The salary for this position is expected to range between $145,600.00 - $270,400.00 USD Annual per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. To learn more about the culture, rewards and benefits we offer our people click here . Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Associate Director Physics Team Leader and Process Automation

Summary #LI-Onsite About the Role: The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging data and advanced analytics capabilities to generate actionable insights that drive business growth. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. Reporting into the ED, Channel Strategy Analytics, this role is crucial in optimizing the distribution network to enhance product accessibility and cost-efficiency. The AD, Channel Insights plays a crucial role in providing insights and data-driven analytics to support platform, GPO, and BB channel distribution strategies that align with the NVS' mission to enhance patient access to innovative therapies. This role has a responsibility to support a total projected cross-portfolio of ~$21B in sales with current pipeline, directly impacting hundreds of thousands of patients. This position will be located at East Hanover; NJ will not have the ability to be located remotely. This position will require 10% travel as defined by the business (domestic and/ or international). About the Role Key Responsibilities:<ul><li>Oversee detailed analyses to customize distribution strategies for payer groups, ensuring optimal reimbursement terms within platform and GPO channels.</li><li>Monitor key metrics such as delivery times, inventory levels, and order fulfilment rates to improve the efficiency of platform and GPO operations.</li><li>Assist in developing contracting strategies for launch brands within platform and GPO channels, utilizing advanced modeling techniques.</li><li>Drive strategic impact analyses within platform and GPO channels to inform prescribing behavior trends and assess implications on product uptake.</li><li>Partner with Market Access stakeholders, supply chain, sales, and finance teams to ensure platform and GPO distribution strategies align with overall business goals.</li><li>Prepare reports to senior management, highlighting key findings and recommendations for optimizing platform and GPO distribution channels.</li></ul>What You'll Bring to the Role: <ul><li>Education: A bachelor's degree in Business Administration, Supply Chain Management, Data Analytics, or a related field; an MBA or advanced degree is preferred</li></ul>Essential Requirements: Novartis seeks individual with extensive experience in market access strategy and analytics within the pharmaceutical industry. This individual should have a proven track record of effectively collaborating with market access stakeholders to derive actionable insights. A strong analytical background is essential, with the ability to analyze complex datasets and derive actionable insights to inform distribution strategies. The candidate should be skilled in analyzing the implications of emerging policies and regulations on pricing models and profitability.<ul><li>6 + years of experience in the pharmaceutical or healthcare industry, with a deep understanding of market access dynamics, channel strategies and healthcare delivery</li><li>Experience in the access and reimbursement of specialty products, including pharmacy benefit model, buy and bill model, specialty pharmacy, and working with account management, patient support / field reimbursement teams</li><li>4+ years of domain expertise in these areas are highly desired: market access, patient service analytics, secondary data analytics, data science, primary market research, and field analytics and insights, or other related strategic analytics and management consulting</li><li>Proven track record of enabling data-driven decision-making at a senior leadership level, including addressing complex business challenges and shaping organizational strategy particularly in therapeutic areas.</li><li>Strong Market Access business acumen with ability to understand and interpret information from multiple sources and translate into actionable recommendations</li><li>Results oriented with excellent communication and collaboration skills; Comfortable working in ambiguity with the ability to challenge traditional thinking to solve problems</li><li>Demonstrated abilities to influence without authority, and develop/foster relationships with senior leadership</li><li>Proven teamwork, collaboration, and people management skills; Ability to work in a dynamic, fast-paced, multifunctional environment</li></ul>Novartis Compensation Summary: The salary for this position is expected to range between $152,600.00 and $283,400.00per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

AD, Channel Insights - Platforms

Summary About the role: #LI:Onsite Are you ready to make a lasting impact by building the future of oncology research? Novartis Biomedical Research (NBR) is searching for a visionary Associate Director to lead Clinical Data Engineering within our Oncology Data Science (OncDS) team. In this pivotal role, you'll be at the forefront of shaping early clinical development by building innovative biomarker data infrastructure, championing translational research, unlocking AI-powered discoveries, and raising the bar for operational excellence in biomarker data and multimodal analytics across Novartis' oncology trials. About the Role Key responsibilities:<ul><li>Define and implement the clinical data engineering roadmap in alignment with Novartis' data and digital strategy, collaborating with SMEs and OncDS leadership.</li><li>Integrate advanced tools and AI/ML-ready infrastructure to support predictive modeling, multimodal analytics, and real-world data applications.</li><li>Align clinical and pre-clinical data engineering initiatives with the broader oncology strategy.</li><li>Lead, manage, and develop a high-performing clinical data engineering team, fostering collaboration and growth.</li><li>Drive strategic initiatives and partnerships across a matrixed organization.</li><li>Oversee data ingestion, transformation, and validation processes for clinical trial data, ensuring compliance with GCP/GxP, CDISC, and SOPs.</li><li>Collaborate with CROs and internal teams to optimize data flow, versioning, and retention policies.</li><li>Build and optimize data pipelines for both structured and unstructured clinical data to enable advanced analytics and informed decision-making.</li><li>Deploy scalable solutions for data harmonization, metadata management, and interoperability across platforms such as Foundry, Domino, Snowflake, and POSIT Connect.</li><li>Develop and manage applications and visualization tools, contributing to novel data products that support clinical decision-making and enable AI-driven initiatives in oncology trials.</li></ul> Essential Requirements: <ul><li> This position will be located at the Cambridge, MA site and will not have the ability to be located remotely. This position will require 0-3% travel as defined by the business (domestic and/ or international). </li><li> Master's degree in computer science, Bioinformatics, Data Engineering, Software Engineering or a closely related discipline; PhD preferred. </li><li> Minimum 10 years of hands-on experience architecting and managing clinical data engineering, data management, and bioinformatics solutions in pharmaceutical or biotechnology industry. </li><li> Demonstrated expertise in designing, implementing, and scaling data infrastructure to support clinical development-including Artificial Intelligence (AI) / Machine Learning (ML) -driven analytics and multimodal data integration. </li><li> Proven ability to define, document, and operationalize end-to-end assay data generation and processing pipelines, with a focus on automation, orchestration, and compliance. </li><li> Extensive experience with oncology clinical trials, including regulatory-compliant management of clinical biomarker data and application of data standards (e.g., Clinical Data Interchange Standards Consortium [CDISC], Study Data Tabulation Model [SDTM], Analysis Data Model [ADaM]). </li><li> Deep familiarity with FAIR (Findable, Accessible, Interoperable, Reusable) data principles, data harmonization, and enterprise data governance frameworks. </li><li> Strong leadership in technical teams, with advanced communication and stakeholder management skills. </li></ul>Desirable requirements:<ul><li>Extensive experience leading cross-functional data science initiatives in oncology, including translational science, biomarker analysis, real-world data, and exploratory clinical research; proven expertise with NGS technologies, and modern bioinformatics tools.</li><li>Advanced proficiency in cloud-native architectures, data lakes, and visualization frameworks (e.g., RShiny, Dash, Spotfire); strong programming and engineering skills (R, Python, Java, shell scripting, Linux, HPC), with a deep understanding of GxP, Agile methodologies, AI/ML operations, and architecting/managing AI agents in large clinical data environments.</li></ul> The salary for this position is expected to range between $176,400 and $327,600 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Clinical Data Engineering Lead

Summary Location: #LI-Onsite The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging data and advanced analytics capabilities to generate actionable insights that drive business growth. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. Reporting into the ED, Payer and Access Strategy Insights, the AD, Payer Insights plays a crucial role in delivering insights and analytics to support payer and pricing strategies that align with the NVS' mission to enhance patient access to innovative therapies. This role will be responsible for leveraging advanced analytics to drive informed decision-making and optimize payer strategies. By conducting comprehensive assessments and impact analyses, the AD identifies key opportunities to enhance access and address customer needs for specific payer accounts. This role involves collaborating with stakeholders to develop robust pricing strategies and assess the implications of emerging policies and regulations. Through scenario modeling and data-driven insights, the AD ensures that the organization remains agile and responsive to payer dynamics, ultimately enhancing product uptake and revenue performance. This position will be located at the East Hanover, NJ site and will not have the ability to be located remotely. This position will require 10% travel as defined by the business (domestic and/ or international). About the Role Key Responsibilities:<ul><li>Spearhead analytics initiatives to shape and refine payer and pricing strategies, aligning with the mission to enhance patient access to innovative therapies</li><li>Dive deep into priority accounts to extract key insights that drive market access strategies and inform decision-making</li><li>Analyze the effects of patient support programs on financial performance, identifying opportunities to enhance patient assistance initiatives</li><li>Engage with Market Access stakeholders to pinpoint and implement necessary support for effective payer and pricing strategies</li><li>Harness advanced analytical tools and market research to discover opportunities that increase access and meet customer needs</li><li>Conduct thorough rebate payment and payer data analysis to track performance and uncover optimization opportunities</li><li>Provide insights on the impact of emerging policies and regulations on pricing models, helping to navigate and capitalize on changes</li><li>Develop and analyze scenarios to guide strategic decisions, mitigate risks, and identify new opportunities for growth</li><li>Conduct economic analyses to understand prescribing behavior trends and their implications on product uptake and revenue</li></ul> This position will be located at the East Hanover, NJ site and will not have the ability to be located remotely. This position will require 10% travel as defined by the business (domestic and/ or international). Education: Bachelor's degree in related field is required; Master of Science and/or MBA preferred Novartis seeks individual with extensive experience in market access strategy and analytics within the pharmaceutical industry. This individual should have a proven track record of effectively collaborating with market access stakeholders to derive actionable insights. A strong analytical background is essential, with the ability to leverage advanced analytical tools and market research to identify opportunities for enhancing market access and understanding customer needs. The candidate should be skilled in analyzing the implications of emerging policies and regulations on pricing models and profitability. Essential Requirements:<ul><li>Minimum 6+ years of pharmaceutical or related healthcare business, with a deep understanding of market access dynamics and access / pricing strategies</li><li>3+ years of domain expertise in these areas are highly desired: market access secondary data analytics, data science, primary market research, field analytics and insights, and patient service analytics, or other related strategic analytics and management consulting</li><li>Strong Market Access business acumen with ability to understand and interpret information from multiple sources </li><li>Results oriented with excellent communication and collaboration skills </li><li>Comfortable working in ambiguity with the ability to challenge traditional thinking to solve problems </li><li>Demonstrated abilities to influence without authority, lead teams and develop/foster relationships with senior leadership </li><li>Proven teamwork, collaboration, and people management skills</li><li>Ability to work in a dynamic, fast-paced, multifunctional environment</li></ul>Novartis Compensation Summary : The salary for this position is expected to range between $152,600.00 and $283,400.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

AD, Payer Insights

Job Description The Microbial Process Operations (MPO) Team is seeking a Senior Principal Scientist with expertise in microbial process development for the production of enzymes used in biocatalysis. Our team is part of Continuous & Expression Technologies (CET) within the Process Research & Development - Enabling Technologies (PR&D - ET) group, focused on advancing technologies for the manufacturing of diverse biomolecules, including novel biotherapeutics, vaccines, and engineered enzymes. As a senior scientific leader, the successful candidate will shape strategy, drive innovation, and ensure robust, scalable, and compliant microbial fermentation processes that meet or exceed performance targets. This position offers the opportunity to contribute directly to our company's mission to deliver transformative medicines and sustainable manufacturing solutions through cutting-edge microbial technologies. The ideal candidate for this position should be a recognized leader in the field, with demonstrated success in process development for the production of industrial enzymes. This role involves collaboration with cross functional teams to address challenges throughout the entire lifecycle of enzyme manufacturing from discovery to commercial supply. As a senior member of the team, the applicant will also contribute to setting and executing the scientific strategy for enzyme fermentation process development, as well as helping to recruit and develop talent within the team. The chosen candidate should possess strong interpersonal, communication, and collaboration skills, and should embrace and model our core values of diversity and inclusion and foster a supportive culture where all employees can thrive. Responsibilities include but are not limited to:<ul><li>Partner with functional area project teams and subject matter experts to establish and implement the scientific strategy for upstream and downstream process development, optimization, and technical innovation.</li><li>Provide scientific oversight for the microbial process team, leading the planning, implementation, and documentation of experiments for the adoption and development of innovative technologies.</li><li>Lead the design and execution of bench scale process development experiments to meet various project requirements, with the ultimate aim of delivering robust processes for scale-up and manufacturing.</li><li>Work collaboratively to proactively identify risks and associated solutions to ensure on time delivery of project deliverables.</li><li>Collaborate with cross-functional teams to support technology transfer, scale-up activities, and process robustness.</li><li>Mentor junior scientists to become our company's next generation of scientific leaders.</li><li>Champion laboratory safety, compliance, and best practices, fostering a culture of scientific and technical excellence.</li><li>Represent our company's externally through conference presentations, publications, and other relevant venues.</li></ul> Education Minimum Requirement: <ul><li>PhD with 15+ years of relevant industry experience,</li><li>Master's degree with 18+ years of relevant industry experience, or</li><li>Bachelor's degree with 20+ years of relevant industry experience in chemical engineering, bioengineering, biological sciences, or related fields.</li></ul> Requirements: <ul><li>Demonstrated success in fermentation process development and optimization, ideally in the area of industrial enzymes.</li><li>Excellent problem solving skills to overcome both technical and non-technical challenges.</li><li>Demonstrated success leading scale-down model development along with scale-up and technology transfer from R&D to pilot and commercial manufacturing scales.</li><li>Demonstrated success in leading projects or programs and being leveraged as a technical resource across multiple areas.</li><li>Demonstrated ability to coach and mentor fellow researchers.</li><li>Excellent organizational, documentation, and problem-solving skills, with a strong commitment to maintaining rigorous safety and quality standards.</li><li>Strong track record of peer-reviewed publications and research presentations.</li><li>Ability to collaborate effectively across multidisciplinary teams and promote diversity and inclusion in the workplace.</li></ul> Preferred Experience and Skills: <ul><li>Knowledge in bioreactor and process in-silico design / modeling.</li><li>Familiarity with drug development cycle, especially the CMC (Chemistry, Manufacturing, and Control) aspect, with skills to help advance our digital effort in this area.</li><li>Familiarity with biocatalysis, protein engineering, biotherapeutics, and / or vaccines is advantageous.</li><li>Knowledge and experience in downstream process development, such as flocculation, microfiltration, ultrafiltration, lyophilization, and spray drying.</li><li>Understanding of microbial strain development and genetic engineering techniques to support process optimization.</li></ul>PRD Required Skills: Biodesign, Biodesign, Biological Sciences, Biomarker Assay Development, Biomedical Sciences, Chemical Engineering, Collaborative Communications, Communication, Computer Science, Cross-Functional Teamwork, Diagnostics Development, Drug Development, Ethics, Exercises Judgment, Experimentation, Flocculation, Flow Cytometry, Immunochemistry, Laboratory Safety, Machine Learning (ML), Mentorship, Next Generation Sequencing (NGS), Professional Networking, Project Management, Protein Engineering {+ 3 more} Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". The salary range for this role is $187,000.00 - $294,400.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits . You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Not Applicable Shift: Valid Driving License: Hazardous Material(s): Job Posting End Date: 01/23/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R376093

Senior Principal Scientist, Microbial Process Operations

Job Description Our Manufacturing Operations teams are the people that make our products. We work in the manufacturing plants with a Safety First, Quality Always" mindset striving for continuous improvement. We work in the local plant linked to our global manufacturing network to ensure the highest quality of raw materials, intermediates, and finished products. Our Animal Health team offers veterinarians, farmers, pet owners and governments one of the widest range of veterinary pharmaceuticals, vaccines and health management solutions and services . The Millsboro, DE Animal Health facility is located in Sussex County, DE, within the Salisbury, MD-DE Metropolitan Area . Millsboro is situated at the first point on the Indian River and is conveniently located 20 minutes from the beautiful Delaware beaches and 40 minutes from Ocean City, MD. Millsboro is rich in culture and is home to the Nanticoke Indian Tribe. Free concerts in the park, the outdoor farmer's markets, dining at the many restaurants, antique and vintage shopping and boating are just some of the many ways people enjoy life in this quaint river town. We are looking for talented individuals to join our Production teams using key technologies for cell culture, filling and packaging. Join us and experience our culture first-hand - one of strong ethics and integrity, diversified experiences, and a passion for improving animal health. Our company, consistently cited as a great place to work, discovers, develops, manufactures, and markets a wide range of vaccines and medicines to address unmet medical needs. What you can expect: Starting on day one, we will provide you the necessary training the Technician will need to follow Good Manufacturing Practices and Standard Operating Procedures and adhere to all safety and company policies while performing advanced laboratory services in various manufacturing areas. Throughout your career, we will offer you continued development through training classes, workshops, meetings, etc., to improve job skills and product-related procedures. Some duties may include but are not limited to the following: <ul><li> Work with a variety of manufacturing equipment while completing processes throughout the manufacturing cycle </li><li> Assist with equipment setup and operation. </li><li> Performs manual and/or automated operations, general maintenance and support functions </li><li> Housekeeping in all work areas | Executes facility decontamination according to approved procedures </li><li> Assist with performing aseptic procedures including media preparation, antigen inoculation and harvest, tissue culture preparation and harvest, filling vaccines, etc. </li><li> Assist with performing non-aseptic procedures including handling of live poultry in the process of harvesting tissue and waste. </li><li> Filling, labeling, capping, packaging, and inspecting product. </li><li> Concurrent record keeping including charts, log books, and all pertinent documentation. </li><li> Identifies and addresses compliance, environmental, safety, and process deviations as appropriate while notifying appropriate personnel </li><li> May be accountable for accumulation, labeling and management of hazardous wastes, as appropriate to their area, providing you are properly trained prior to assignment. </li><li> Demonstrates, at all times, safe work habits and maintains a safe work environment. Comprehends and complies with all safety and company policies and procedures. </li><li> Assist in weekly reports as assigned. </li><li> Attend training classes, workshops, meetings, etc., as required to improve job skills and product-related procedures. </li></ul> Required Education: <ul><li> High School diploma/GED </li></ul> Required Experience: <ul><li> Ability to operate manufacturing equipment with training </li><li> Strong attention to detail and documentation skills are required </li><li> General knowledge of reading, mathematics and computer skills are required. </li><li> Ability to communicate and work in cooperation with other employees in a manufacturing environment. </li><li> Successful completion of a Physical Abilities Test. </li></ul> Working conditions: <ul><li> This position may have varying hours based on the needs of the business </li><li> May require a rotating shift </li><li> Flexibility working overtime is a requirement in manufacturing </li><li> Travel is not a part of this position </li></ul> #MSJR Required Skills: Accountability, Accountability, Analytical Problem Solving, Cell Cultures, Computer Literacy, Data Entry, Equipment Maintenance, GMP Documentation, Good Manufacturing Practices (GMP), Hazardous Materials Management, Hazardous Waste Management, Hazardous Wastes, Housekeeping, Laboratory Maintenance, Mammalian Cell Culture, Manufacturing Documentation, Manufacturing Operations, Manufacturing Quality Control, Media Preparation, Operations Management, Primary Cell Culture, Process Improvements, Regulatory Compliance, Safety Practices, Standard Operating Procedure (SOP) Writing {+ 3 more} Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: No Travel Required Flexible Work Arrangements: Not Applicable Shift: 1st - Day Valid Driving License: No Hazardous Material(s): n/a Job Posting End Date: 12/12/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R376936

Operations Technician

Job Description Specialist, Engineering Our company is seeking a highly motivated Specialist, Engineering to join our Technical Operations Deviation Management team within our manufacturing division at the West Point site. This role is crucial in providing engineering technical support for live virus bulk vaccine production. If you are passionate about driving innovation and ensuring the highest standards in vaccine manufacturing, we invite you to join our team and contribute to our mission of saving and improving lives around the world. The primary responsibility of the individual will be investigation initiation and closure associated with manufacturing deviations and development of actions in response to these deviations (i.e. identifying root cause, recommending corrective/preventative actions, assessing product impact, and summarizing investigations in writing). Support will be focused on the Deviation Management process including operations support, equipment troubleshooting, implementation of process/equipment actions, and other related duties. This position will require development of technical expertise of process and product knowledge. Limited off-shift or weekend coverage may be required based on business unit needs and specific assignments. Responsibilities <ul><li> Lead and/or work as a team member on deviation investigations aimed to prevent deviation recurrence, including determining the root cause, identifying corrective/preventative actions, identifying event scope, and conducting product impact assessment. </li><li> Manage the IPT deviation management daily huddle to evaluate potential deviations, facilitate discussions to align with technology and quality approvers/representatives on deviation classification and impact assessment. </li><li> Examine issues from diverse perspectives (safety, compliance, automation, equipment, process, and people) to understand and resolve the root cause. </li><li> Support and/or execute continuous improvement projects that increase compliance, simplify/standardize, and/or gain efficiencies. </li><li> Manage timelines to ensure key compliance and customer due dates are met; escalate any potential misses and develop remediation plans when possible. </li><li> Assure consistent application of standardized work, engineering, and process tools. </li><li> Provide technical support to manufacturing shop floor for problems and issues. </li><li> Conduct and design experimental protocols as needed using the Technical Operations lab facilities and/or production equipment at full scale. </li><li> Author and update technical and manufacturing documents necessary for investigations, process design/definition, engineering studies, process demonstrations, change control, and validation. </li><li> Collaborate effectively with area Technicians, support groups, and Quality. </li></ul> Qualifications Required <ul><li> B.S. degree in Engineering or Sciences. </li><li> Minimum one (1) year post-bachelor's degree experience in a GMP (good manufacturing practices) manufacturing and/or technical support of GMP manufacturing operations (or M.S. degree with less than 1 year experience). </li><li> Demonstrated ability to drive results. </li><li> Strong communication and collaboration skills and ability to drive accountability. </li><li> Strong problem-solving skillset. </li></ul> Preferred <ul><li> Experience in vaccine manufacturing. </li><li> Experience in sterile processing. </li><li> Technical writing experience (e.g., investigations, technical protocols/reports). </li><li> Familiarity with investigative tools (e.g., 5-whys, fishbone). </li><li> Experience authoring investigations for atypical events in a manufacturing setting. </li><li> Experience with BSL-2 Processing. </li></ul>Required Skills: cGMP Guidelines, Equipment Troubleshooting, GMP Compliance, Good Manufacturing Practices (GMP), Manufacturing, Personal Initiative, Process Engineering, Production Support, Standard Operating Procedure (SOP) Writing, Sterile Manufacturing, Sterile Procedures, Teamwork, Technical Writing, Troubleshooting Preferred Skills: Deviation Investigations, Mammalian Cell Culture Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". The salary range for this role is $85,600.00 - $134,800.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits . You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: No Travel Required Flexible Work Arrangements: Not Applicable Shift: 1st - Day Valid Driving License: No Hazardous Material(s): some Job Posting End Date: 12/19/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R375487

Specialist, Engineering

Job Description Our Manufacturing Operations teams are the people that make our products. We work in the manufacturing plants with a Safety First, Quality Always" mindset striving for continuous improvement. We work in the local plant linked to our global manufacturing network to ensure the highest quality of raw materials, intermediates, and finished products. Our Animal Health team offers veterinarians, farmers, pet owners and governments one of the widest range of veterinary pharmaceuticals, vaccines and health management solutions and services. The Millsboro, DE Animal Health facility is located in Sussex County, DE, within the Salisbury, MD-DE Metropolitan Area. Millsboro is situated at the first point on the Indian River and is conveniently located 20 minutes from the beautiful Delaware beaches and 40 minutes from Ocean City, MD. Millsboro is rich in culture and is home to the Nanticoke Indian Tribe. Free concerts in the park, the outdoor farmer's markets, dining at the many restaurants, antique and vintage shopping and boating are just some of the many ways people enjoy life in this quaint river town. We are looking for talented individuals to join our Production teams using key technologies for cell culture, filling and packaging. Join us and experience our culture first-hand - one of strong ethics and integrity, diversified experiences, and a passion for improving animal health. Our company, consistently cited as a great place to work, discovers, develops, manufactures, and markets a wide range of vaccines and medicines to address unmet medical needs. What you can expect: Starting on day one, we will provide you the necessary training the Technician will need to follow Good Manufacturing Practices and Standard Operating Procedures and adhere to all safety and company policies while performing advanced laboratory services in various manufacturing areas. Throughout your career, we will offer you continued development through training classes, workshops, meetings, etc., to improve job skills and product-related procedures. Some duties may include but are not limited to the following: <ul><li> Work with a variety of manufacturing equipment while completing processes throughout the manufacturing cycle </li><li> Assist with equipment setup and operation. </li><li> Performs manual and/or automated operations, general maintenance and support functions </li><li> Housekeeping in all work areas | Executes facility decontamination according to approved procedures </li><li> Assist with performing aseptic procedures including media preparation, antigen inoculation and harvest, tissue culture preparation and harvest, filling vaccines, etc. </li><li> Assist with performing non-aseptic procedures including handling of live poultry in the process of harvesting tissue and waste. </li><li> Filling, labeling, capping, packaging, and inspecting product. </li><li> Concurrent record keeping including charts, log books, and all pertinent documentation. </li><li> Identifies and addresses compliance, environmental, safety, and process deviations as appropriate while notifying appropriate personnel </li><li> May be accountable for accumulation, labeling and management of hazardous wastes, as appropriate to their area, providing you are properly trained prior to assignment. </li><li> Demonstrates, at all times, safe work habits and maintains a safe work environment. Comprehends and complies with all safety and company policies and procedures. </li><li> Assist in weekly reports as assigned. </li><li> Attend training classes, workshops, meetings, etc., as required to improve job skills and product-related procedures. </li></ul> Required Education: <ul><li> High School diploma/GED </li></ul> Required Experience: <ul><li> Ability to operate manufacturing equipment with training </li><li> Strong attention to detail and documentation skills are required </li><li> General knowledge of reading, mathematics and computer skills are required. </li><li> Ability to communicate and work in cooperation with other employees in a manufacturing environment. </li><li> Successful completion of a Physical Abilities Test. </li></ul> Working conditions: <ul><li> This position may have varying hours based on the needs of the business </li><li> May require a rotating shift </li><li> Flexibility working overtime is a requirement in manufacturing </li><li> Travel is not a part of this position </li></ul> #MSJR Required Skills: Accountability, Accountability, Analytical Problem Solving, Cell Cultures, Collaborative Communications, Computer Literacy, Data Entry, Equipment Maintenance, GMP Documentation, Good Manufacturing Practices (GMP), Hazardous Materials Management, Hazardous Waste Management, Hazardous Wastes, Laboratory Maintenance, Mammalian Cell Culture, Manufacturing Documentation, Manufacturing Operations, Manufacturing Quality Control, Media Preparation, Operations Management, Primary Cell Culture, Process Improvements, Regulatory Compliance, Safety Practices, Standard Operating Procedure (SOP) Writing {+ 3 more} Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: No Travel Required Flexible Work Arrangements: Not Applicable Shift: 1st - Day Valid Driving License: No Hazardous Material(s): n/a Job Posting End Date: 12/12/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R376934

Job Description The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as education and resources. They do this to support customer operational and financial needs such as reimbursement information and contract adherence in an effort to help the provider or system increase their immunization rates among appropriate patients and help protect them from vaccine preventable diseases. The Vaccine Customer Representative (VCR) is the primary point of contact for a variety of customers within their assigned geography. These customers may include health care providers such as physicians, nurses, pharmacists as well as quality directors, immunization managers, and office managers. Within their geography there are a diverse set of health care locations that they will call upon in order to execute their role including: clinics, health departments, integrated delivery systems, and hospitals. The VCR is a key member of the local Customer Team that works collaboratively with other field-based employees such as the Vaccine Key Customer Leader (VKCL), Vaccine Medical Affairs Leader (VMAL), Region Medical Director (RMD) as well as other members of the extended team. Territory Information: <ul><li>This territory covers San Diego, CA including but not limited to National City, El Cajon, and El Centro.</li><li>The ideal location to reside is within this territory. </li><li>Travel (%) varies based on candidate's location within the geography.</li></ul>The primary activities include:<ul><li>Engaging in balanced product sales presentations with Health Care Providers and Health Care Business Professionals to align customer needs and our Company's vaccine attribute in accordance with product labeling, and CDC and professional society recommendations.</li><li>Providing Company Vaccine management with updates on customer needs as it relates to helping them improve patient health outcomes, customer feedback, marketplace dynamics, and progress towards quality goals.</li></ul><ul><li>Providing customers with key insights by keeping apprised of professional and health care environment knowledge through self-study of company-provided scientific, product and marketplace information, attendance at product workshops and conferences, as well as consistent and ongoing review of our Company's promotional materials.</li><li>Utilizing analytical skills and tools to engage customers in quarterly business reviews regarding their vaccine contract to educate customers on the best ways to maximize their contract performance across the Company portfolio. </li><li>Assisting customers with education to improve their organization's immunization rates through adherence to quality-based programs using appropriate tools such as Vaccine IQ. </li><li>Regularly monitoring their business performance against objectives using company provided tools.</li><li>Developing a territory level business plan that focuses on improving immunization rates with assigned customers in accordance with Our Company's policies, standards, and ethics.</li><li>Maintaining product knowledge and certification on the entire Company vaccine portfolio along with knowledge of the CDC immunization schedule for both pediatric and adult vaccines.</li></ul>Specifically:<ul><li>Within select customer accounts, acts as primary point of contact for the customer, meet with key customers/personnel to maintain understanding of their current practice structure, business model, and key influencers (Managed Care Organization/payers, employers, state policy), and their patients' needs. Identifies business opportunities and makes information available to relevant stakeholders to support the identified immunization needs.</li><li>For select customer accounts, coordinate with our Company's customer team (Account Executives, Integrated Delivery System team, Solutions support teams, etc.) to outline customer strategy for interactions/relationships aimed at improving immunization rates.</li></ul> Position Qualifications: Education:<ul><li> Bachelor's Degree with 0-3 years Sales experience OR a minimum of high school diploma with at least 4 years of relevant work experience which could include: professional sales, experience in marketing, military, or healthcare/scientific field (pharmaceutical, biotech, or medical devices). </li></ul>Required Skills:<ul><li>Demonstrated aptitude to excel in current or previous educational or professional roles</li><li>Ability to work both independently and within a team environment</li><li>Strong organizational and time management skills</li><li>Excellent interpersonal and communication skills</li></ul>Other Requirements:<ul><li>Valid Driver's license</li></ul>Preferred Skills/Experience:<ul><li>Ability to convey technical concepts accurately and clearly</li><li>Prior experience working in a technical/scientific field or healthcare environment</li><li>Previous sales, account management, consultative, or customer service experience</li><li>Experience developing and executing a plan for engaging customers and meeting customer needs</li><li>Understanding of Marketing/Sales &/or Marketing/Sales Support Functions/Operations</li><li>Ability to analyze metrics to assess progress against objectives</li><li>Vaccine's experience</li></ul>Required Skills: Account Management, Account Management, Business Management, Business Opportunities, Business Performance Management, Business Reviews, Customer Accounts, Customer Experience Design, Customer Experience Management, Customer Needs Assessments, Customer Relationship Management (CRM), Customer Service Management, Customer Strategy, Health Economics, Immunizations, Interpersonal Relationships, Lead Generation, Managed Care, Market Analysis, Medical Affairs, Product Knowledge, Sales Forecasting, Sales Metrics, Sales Operations, Sales Pipeline Management {+ 4 more} Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". The salary range for this role is $77,700.00 - $122,300.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits . You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Remote Shift: Not Indicated Valid Driving License: Yes Hazardous Material(s): n/a Job Posting End Date: 12/13/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R376883

Vaccine Customer Representative - San Diego, CA

Job Description Oncology Sales Representative / Specialist Grow and accelerate your career with our Oncology Sales organization and join a team that's driven to make an impact on cancer patients! We take a customer-centric approach by leveraging emerging digital technologies and data analytics to better understand our patients' needs. Developing your career with us will allow you to join a group of passionate professionals, driven by purpose and determined to help save and improve lives. Help us continue to grow and define the oncology market of today and tomorrow with a driven, customer-focused, and collaborative team. As an Oncology Sales Representative, you will be a key member engaging with customers to address identified needs, educating key stakeholders about our oncology products, communicating with the broader oncology community, and actively working to achieve or exceed assigned sales goals within your territory.<ul><li>This is a field-based sales position that is responsible for the Knoxville territory.</li><li>This territory includes {insert major workload centers, such as cities/towns/states} .</li><li>Candidates must be willing to travel to visit with customers in-person and for national sales meetings/industry conferences.</li><li>Travel (%) and overnight requirements vary based on candidate's location. </li></ul>Key responsibilities include and may not be limited to:<ul><li>Working with the other team members in the territory, attain or exceed the assigned sales goals for the geography.</li><li>In collaboration with territory counterparts, ensure customers have a seamless experience with our company Oncology, meet with key stakeholders to understand practice structure, business model, and key influencers, while building business relationships and trust to uncover and comprehend their needs.</li><li>In customer engagements, employ approved resources and messaging to communicate a compelling, patient-centered rationale for our company Oncology products in their indicated uses.</li><li>Possess knowledge of the workings of the extended care team/multidisciplinary team, cancer staging, possible treatment options, pathways, and guidelines associated with different tumors/diseases, recognizing the impact of those options on patients. </li><li>Analyze and identify trends in a complex buying environment, including multiple channels of drug distribution (Oncology group purchasing organizations, wholesalers, and specialty pharmacies).</li><li>Review and evaluate patterns for products purchased and prescribed (outpatient vs in-patient infusion, as part of hospital or GPO contract, etc.)</li><li>Comprehend complex accounts and local market interdependencies to proactively develop and execute short- and long-term plans in collaboration with the local team and district manager (known as the Oncology Customer Team Leader).</li><li>Ask insightful questions to understand customer priorities and needs to support engaging and relevant conversations about the product portfolio.</li><li>Ensure a consistent customer experience across our Company's division and functional areas and share key learnings to support customer needs by effectively communicating and collaborating with the in-scope customer team: Customer Team Leader, Key Account Manager, Nurse Educator, Field Reimbursement Associate, Medicare Account Executive, and more.</li></ul> Qualifications: Minimum Requirements:<ul><li>Bachelor's degree with at least 6 years of sales experience OR a minimum of high school diploma with at least 8 years of equivalent experience.</li><li>Equivalent experience can be professional sales experience, work experience in the healthcare/scientific field with oncology experience being strongly preferred (including pharmaceutical, biotech, or medical devices) that is not sales related, professional marketing experience, or military experience.</li><li>Valid driver's license and able to drive a vehicle.</li><li>Travel the amount of time the role requires, including overnight travel 10 - 15%.</li><li>Reside in or within a reasonable distance to the district.</li></ul>Preferred Experience and Skills:<ul><li>2+ years of oncology field-based experience selling an oncology therapeutic to oncology customers.</li><li>Oncology field sales or clinical oncology experience.</li><li>Documented history of strong performance in a sales/marketing or oncology clinical role.</li></ul>MSJR oncosales Required Skills: Accountability, Accountability, Account Management, Adaptability, Biopharmaceutical Industry, Business Case Development, Business Model Development, Business Relationship Building, Business Relationship Management (BRM), Consumer Trend Analysis, Customer Engagement, Customer Relationship Management (CRM), Data Analysis, Interpersonal Relationships, Lead Generation, Market Analysis, Marketing, Medication Distribution, Oncology, Oncology Sales, Order Processing, Product Knowledge, Revenue Generation, Sales Forecasting, Sales Operations {+ 4 more} Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". The salary range for this role is $139,600.00 - $219,700.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits . You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 25% Flexible Work Arrangements: Remote Shift: Not Indicated Valid Driving License: Yes Hazardous Material(s): N/A Job Posting End Date: 12/20/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R376503

Oncology Sales Representative - Knoxville, TN

Job Description Reporting to our Company's Global Supply Chain Director, the Specialist will support the development and implementation of global trade compliance policies, procedures, and related training. The Specialist will interface with internal customers, external vendors, and service providers as needed. This role is a key part of the team driving global trade compliance policies and procedures within our Company Animal Health. Additionally, the Specialist will assist the Director in conducting audits of our Company Animal Health import and export operations globally. The Animal Health Trade Compliance Team is primarily responsible for identifying trade compliance requirements, supporting various our Company Animal Health locations with trade questions and issues, implementing policies and procedures, and ensuring our Company Animal Health compliance through audits and assessments. Responsibilities:<ul><li>Develop and maintain divisional policies, guidelines, and standards that support compliant and efficient trade compliance systems.</li><li>Provide guidance and oversight to sites and other local operations to align local Standard Operating Procedures (SOPs) with corporate and divisional policies.</li><li>Drive the implementation of GTC Global Standards, collaborating with the GTC Center of Excellence (COE) and Global Trade Management (GTM) when necessary.</li><li>Develop and update trade compliance training materials related to the GTC Global Standards and requirements, and support training for involved employees using the best possible methods.</li><li>Act as the liaison between our Company Corporate Global Trade Compliance and the Animal Health business.</li><li>Support due diligence and implementation of proposed Business Development (BD) projects (M&A, Divestitures, Joint Ventures).</li><li>Interpret regulatory trade requirements into consistent and effective trade processes, systems, and tools.</li><li>Conduct detailed trade compliance audits of our Company's global export and import operations and generate audit reports.</li><li>Assist local sites in developing robust CAPA plans with realistic implementation timelines.</li><li>Review and approve evidence of CAPA completion to ensure compliance with company policy and local regulations.</li><li>Support Global Logistics and others in continuously improving our Company Animal Health trade compliance risk level.</li></ul> Education Requirements: <ul><li>High school diploma required.</li><li>Bachelor's degree preferred.</li></ul> Required Skills and Experience: <ul><li>Broker's License or advanced degree preferred.</li><li>Ability to travel internationally up to 15% of the time.</li><li>Minimum 4 to 6 years of functional expertise in international trade or equivalent.</li><li>Conceptual and practical expertise in Global Trade Compliance and Global Trade Operations. Working knowledge of import, export, and country-specific trade regulations.</li><li>Excellent writing and communication skills. Ability to clearly explain complex technical regulations and assist in the development of policies and standards.</li><li>Audit experience and skills desired.</li><li>Strong project management experience and ability to drive CAPA and continuous improvement.</li><li>Prior experience interfacing with international companies.</li><li>Proficiency in Microsoft products (Outlook, PowerPoint, Excel, and Word).</li><li>Experience or ability to work with global trade management systems like ACE, SAP GTS.</li><li>Demonstrate strong analytical and problem-solving skills.</li></ul>#MSJR Required Skills: Adaptability, Adaptability, Administrative Policies, Business Development, Company Due Diligence, Compliance Monitoring, Compliance Policies, Compliance Remediation, Compliance Reporting, Compliance Support, Data Privacy Law, Detail-Oriented, Divestitures, Documentations, Financial Compliance, Global Logistics, Global Supply Chain, International Trade Finance, IS Audit, Policy Development, Policy Implementation, Policy Procedures, Problem Solving, Project Risk Assessments, Regulatory Affairs Management {+ 4 more} Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". The salary range for this role is $77,700.00 - $122,300.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits . You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Not Applicable Shift: 1st - Day Valid Driving License: No Hazardous Material(s): n/a Job Posting End Date: 12/18/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R377030

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