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Business Unit/Group: CRM Operations Requisition Number: 32313-1 Intended Start Date: 4/6/2026 Contract Duration: 8-months Possibility For Extension / Conversion? Possible. Max Hourly Pay Rate: $112.27/hr OT Required / Expected? No WB Games Resource(s)? N CNN Resource(s)? N Separation Specific (Y/N)? N Post-Separation Entity: WB What We Do/Project The Technical Project Manager (TPM), CRM Operations will play a critical role in enabling the successful delivery of complex, high-impact CRM initiatives across Warner Bros. Discovery's global streaming portfolio. This role partners closely with the Director of CRM Programs to manage intake, planning, coordination, and execution of highly technical CRM work spanning transactional messaging, monetization, research, promotions, and legal/service communications. This role is designed to bring structure, predictability, and visibility to a growing volume of global CRM requests, allowing senior CRM leadership to focus on strategy, scale, and risk management. The TPM will own the operational and program-management backbone for CRM delivery while working cross-functionally with Engineering, Product, Marketing, Legal, Data, and regional teams. Job Responsibilities / Typical Day in the Role Global Intake & Prioritization &bull; Own the centralized intake process for all global CRM requests. &bull; Triage and organize requests based on business impact, technical complexity, regional scope, and compliance risk. &bull; Partner with CRM leadership to establish clear priorities, sequencing, and delivery expectations. Program & Project Management &bull; Build and manage end-to-end project plans for CRM initiatives, including timelines, dependencies, milestones, and launch readiness. &bull; Coordinate across Engineering, Product, MarTech, Data, Legal, CX, and regional stakeholders. &bull; Lead project kickoffs, status reviews, and risk/issue tracking forums. &bull; Proactively identify risks, blockers, and tradeoffs, escalating with clear options and recommendations. Technical Coordination &bull; Serve as the primary coordination point between CRM platforms, data pipelines, and engineering teams. &bull; Translate technical constraints and dependencies into clear plans and timelines for non-technical stakeholders. &bull; Ensure alignment across environments (UAT, production) and readiness for launch. Launch Execution & BAU Transition Own launch planning, go/no-go coordination, and post-launch monitoring plans. &bull; Ensure all stakeholders are aligned on scope, timing, and support models. &bull; Drive clean handoffs from launch activities into business-as-usual (BAU) operations. Communication & Visibility &bull; Maintain a single source of truth for program timelines, priorities, risks, and decisions. &bull; Deliver concise, executive-ready status updates. &bull; Reduce ad-hoc inbound noise by establishing clear processes, documentation, and communication cadences. Must Have Skills / Requirements 1) Enterprise-level program or project management experience a. 5+ years of experience 2) Experience in CRM, MarTech, or customer lifecycle platforms. a. 5+ years of experience; Braze is the CRM currently used internally. 3) Demonstrated ability to manage complex, high-stakes programs with multiple stakeholders. a. 5+ years of experience; Experience communicating with high-level execs and stakeholders. Nice to Have Skills / Preferred Requirements 1) Braze CRM experience. 2) BA or other degree. Soft Skills: 1) Proven experience managing cross-functional initiatives involving Engineering, Product, and Data teams. 2) Strong technical fluency with the ability to understand systems, data flows, and platform dependencies. 3) Demonstrated ability to manage complex, high-stakes programs with multiple stakeholders. 4) Excellent communication, organization, and problem-solving skills. 5) Experience supporting subscription, retention, or customer engagement programs. 6) Experience working in global, multi-region environments with localization requirements. 7) Familiarity working with Legal and Compliance partners on customer-facing systems. Technology Requirements: 1) Experience in CRM, MarTech, or customer lifecycle platforms. 2) Project management tools (Jira, Monday.com, Confluence) Education / Certifications 1) None required. Interview Process / Next Steps 1) 1st round with Hiring Manager 2) 2nd round with MarTech (Marketing Technology) Team 3) 3rd with day-to-day Senior Manager Please note that this is a contract role providing services to Warner Bros. Discovery through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Warner Bros. Discovery. This role is eligible for the following benefits: Medical, dental & vision Hospital plans 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents) Company paid short and long-term disability Health & Dependent Care Spending Accounts (HSA & DCFSA) Employee Assistance Program Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave Benefits are subject to change and may be subject to specific elections, plan, or program terms. AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email accommodation@allegisglobalsolutions.com for other accommodation options. In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law. Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us. *We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. San Francisco Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. City of Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring.

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Program Manager - IT IV

Supply Chain Planner (Contract) Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft. Summary: This position plays a critical role in managing the global flow of spare parts to data centers while ensuring full compliance with international trade regulations. Operating at the intersection of supply chain management and trade compliance, this role requires a strategic thinker who can navigate complex regulatory environments while maintaining operational efficiency. The successful candidate will serve as a vital link between supply chain operations and trade compliance teams, ensuring that all shipments meet stringent import and export requirements while optimizing delivery timelines. This fully remote position offers the opportunity to work on cutting-edge technology infrastructure, collaborating with cross-functional teams including engineering, finance, logistics providers, and global trade compliance specialists. The role demands both tactical problem-solving skills to resolve immediate shipment challenges and strategic planning capabilities to support expansion into new markets. With responsibility for maintaining compliance across multiple jurisdictions and coordinating complex international logistics operations, this position offers significant visibility and impact within the organization. Job Responsibilities:<ul><li>Ensure strict compliance with import and export laws and regulations for all spare parts shipments across global data centers</li><li>Partner with Trade Export, Customs, and legal teams to maintain proper export classifications and import codes</li><li>Unblock shipments experiencing trade-related delays by leveraging expertise in trade licenses and export/import issue resolution</li><li>Lead cross-functional planning and execution for new country launches and market expansion initiatives</li><li>Work closely with supply planning, warehouse, distribution teams, and third-party logistics providers to optimize parts flow</li><li>Maintain standard operating procedures for pre-shipment regulatory requirements and ensure proper record-keeping for audits</li><li>Monitor key performance indicators including transit times, customs clearance duration, and compliance incident rates</li><li>Identify opportunities, challenges, and risks associated with trade policy developments and regulatory changes</li><li>Educate stakeholders and functional teams on documentation requirements, classification processes, and trade restrictions</li><li>Collaborate with engineering and planning teams to understand technical requirements for spare parts</li><li>Partner with finance and tax teams regarding duties and cost implications of international shipments</li><li>Work with sourcing managers to ensure supplier readiness and adherence to trade-related supply chain requirements</li><li>Partner with software engineering teams to define system capability requirements and drive implementation of new processes</li><li>Support implementation of export control compliance measures within supply chain processes</li></ul>Requirements: <ul><li>Minimum 4 years of experience in supply chain, logistics, or technical program management</li><li>Minimum 4 years of experience working with international shipping terms and trade compliance</li><li>Minimum 2 years of experience onboarding new partners or expanding operations into new countries</li><li>Experience working with US and international trade regulations</li><li>Background in managing compliance requirements for technology exports</li><li>Experience collaborating with cross-functional teams across multiple time zones</li><li>International trade law and regulations including EAR and ITAR</li><li>International shipping terms including Incoterms, IOR, and EOR</li><li>Trade license administration and compliance</li><li>Cross-functional program and project management</li><li>Stakeholder communication and education</li><li>Risk identification and mitigation strategies</li><li>Process documentation and standard operating procedure development</li><li>Performance metrics monitoring and analysis</li><li>Vendor and partner relationship management</li><li>Problem-solving and issue resolution</li><li>SAP or similar enterprise resource planning systems</li></ul>Additional Details:<ul><li>Location: Remote</li><li>Duration: 3 months</li><li>Pay Range*: $37 - $42 per hour</li><li>Weekly Schedule: 40 hours</li><li>Job Status: Non-Exempt</li><li>Application Deadline: Apply within 72 hours of the posting date to ensure consideration.</li></ul>This role is eligible for the following benefits:<ul><li>Medical, dental & vision</li><li>Hospital plans</li><li>401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available</li><li>Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)</li><li>Company paid short and long-term disability</li><li>Health & Dependent Care Spending Accounts (HSA & DCFSA)</li><li>Employee Assistance Program</li><li>Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave</li></ul> Benefits are subject to change and may be subject to specific elections, plan, or program terms. AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email accommodation@allegisglobalsolutions.com for other accommodation options. In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law. Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us. *We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

SUPPLY CHAIN PLANNER

Project Manager (Contract) Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft. Summary: This position offers an exceptional opportunity to join a dynamic Business Planning team focused on creating durable profit growth through high-impact monetization strategies, packaging, and pricing. Working in a fully remote capacity, you will serve as a critical liaison supporting business planners and operations teams through complex product and service launches. This role requires seamless coordination across multiple stakeholders in a matrixed environment, ensuring that commerce changes-from new product releases to price adjustments and service deprecations-are executed flawlessly. You will be deeply embedded within the team, gaining fundamental product knowledge while managing the intricate launch process that transforms business strategies into market-ready solutions. The position demands someone who thrives in ambiguity, can navigate cross-functional relationships with ease, and possesses the project management acumen to keep multiple initiatives moving forward simultaneously. Your contributions will directly impact the successful monetization of cloud and technology solutions, working alongside a close-knit, supportive team that values collaboration and excellence. Job Responsibilities:<ul><li>Support ongoing pricing discussions using existing frameworks, including requirements gathering, data validation, pricing verification, and driving alignment across teams</li><li>Manage launch operational processes including Control Tower card updates, Change Requests, pre-production ICM creation and updates, Change Summary validations, and exception processes</li><li>Provide project management support to key stakeholders such as Software Engineers for meter minting processes and reporting</li><li>Facilitate meeting coordination for cross-functional stakeholder meetings, leadership reviews, and team syncs</li><li>Attend launch-related meetings as a liaison, relaying important updates and advocating for resource prioritization</li><li>Monitor and update Project Trackers to identify needed signoffs and reviews on behalf of business planners</li><li>Coordinate topics for regular standing reviews with executive leadership</li><li>Follow new developments, share best practices, and support coordination of strategic team initiatives</li><li>Support onboarding of new team members by connecting them to critical resources and key stakeholders</li><li>Ensure compliance throughout the launch process and maintain accurate documentation across all project management tools</li><li>Create and manage meters that track product and services usage</li><li>Provide general project management support across five distinct work streams with varying levels of intensity</li></ul>Requirements:<ul><li>6-8 years of overall professional experience</li><li>4-6 years of experience with product launches</li><li>4-6 years of experience with project management software and tools</li><li>4 years of experience working in the technology industry</li><li>4-8 years of project management experience</li><li>Experience working with external vendors</li><li>Background in software or technology industry, preferably with large enterprise technology companies</li><li>PMI Certification required</li><li>US Citizenship required due to direct work with the US Federal Government</li><li>Master's degree preferred but not required; relevant experience is most important</li><li>Product launch management and execution</li><li>Project management software proficiency across various platforms</li><li>Cross-functional team collaboration and stakeholder management</li><li>Excellent written and verbal communication</li><li>Vendor and external partner relationship management</li><li>Risk analysis and mitigation planning</li><li>Data validation and verification</li><li>High-powered analytical and problem-solving abilities</li><li>Ability to work effectively with ambiguity</li><li>Strong organizational and prioritization capabilities</li><li>Attention to detail and process compliance</li><li>Proactive communication and status reporting</li></ul>Additional Details:<ul><li>Location: Remote</li><li>Duration: 3 months</li><li>Pay Range*: $47.50 - $54 per hour</li><li>Weekly Schedule: 40 hours</li><li>Job Status: Non-Exempt</li><li>Application Deadline: Apply within 72 hours of the posting date to ensure consideration.</li></ul>This role is eligible for the following benefits:<ul><li>Medical, dental & vision</li><li>Hospital plans</li><li>401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available</li><li>Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)</li><li>Company paid short and long-term disability</li><li>Health & Dependent Care Spending Accounts (HSA & DCFSA)</li><li>Employee Assistance Program</li><li>Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave</li></ul> Benefits are subject to change and may be subject to specific elections, plan, or program terms. AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email accommodation@allegisglobalsolutions.com for other accommodation options. In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law. Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us. *We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Project Manager

Events Coordinator (Contract) Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft. Summary: We are seeking a highly organized and proactive professional to provide essential operational and logistical support to a dynamic team focused on driving employee engagement across the organization. In this role, you will serve as a critical partner in ensuring the seamless execution of programs, events, and initiatives that strengthen culture, collaboration, and organizational connection. You will manage day-to-day administrative operations, coordinate with internal and external stakeholders, and provide the organizational backbone that allows the team to focus on high-impact strategic initiatives. This position requires exceptional attention to detail, strong communication skills, and the ability to juggle multiple priorities in a fast-paced corporate environment. If you excel at keeping teams organized, managing complex logistics, and making others successful through your behind-the-scenes efforts, this opportunity offers a chance to contribute meaningfully to employee experience and organizational culture. Job Responsibilities:<ul><li>Manage day-to-day administrative operations to ensure smooth execution of programs and events</li><li>Coordinate scheduling, meetings, and communications across the team and with stakeholders</li><li>Book and manage vendors, including negotiating logistics and tracking associated expenses</li><li>Track budgets, invoices, and expenses for employee engagement activities, ensuring accurate reporting and reconciliation</li><li>Maintain task lists, monitor project progress, and provide updates to leadership</li><li>Pull and consolidate reports, status updates, and metrics to support team decision-making and leadership reviews</li><li>Support preparation of materials for presentations, meetings, and events, ensuring accuracy and timeliness</li><li>Serve as the point of contact for internal and external partners, ensuring seamless coordination and follow-up</li><li>Provide hands-on support during event execution to ensure programs run smoothly from start to finish</li></ul>Requirements:<ul><li>Two or more years of administrative support experience in a corporate environment</li><li>One to two years of experience booking vendors, coordinating events, and handling logistics for programs or meetings</li><li>Demonstrated experience managing day-to-day operations, calendars, and logistics</li><li>Practical experience creating reports, tracking tasks, and managing documentation</li><li>Bachelor's degree in business, Operations, Administration, or a related field, or equivalent experience</li><li>Strong organizational and time management abilities with capacity to manage multiple priorities simultaneously</li><li>Proficient in Microsoft Office Suite including Excel, PowerPoint, Teams, Outlook, and OneNote</li><li>Experience with collaboration tools such as SharePoint</li><li>Excellent verbal and written communication skills with meticulous attention to detail</li><li>Ability to work both independently and collaboratively across teams</li><li>Vendor management and negotiation capabilities</li><li>Budget tracking and financial reconciliation skills</li><li>Comfortable with a hands-on, flexible approach to supporting events and programs</li></ul>Additional Details:<ul><li>Location: Redmond, WA (Onsite)</li><li>Duration: 3 months</li><li>Pay Range*: $26 - $29.50 per hour</li><li>Weekly Schedule: 40 hours</li><li>Job Status: Non-Exempt</li><li>Application Deadline: Apply within 72 hours of the posting date to ensure consideration.</li></ul>This role is eligible for the following benefits:<ul><li>Medical, dental & vision</li><li>Hospital plans</li><li>401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available</li><li>Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)</li><li>Company paid short and long-term disability</li><li>Health & Dependent Care Spending Accounts (HSA & DCFSA)</li><li>Employee Assistance Program</li><li>Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave</li></ul> Benefits are subject to change and may be subject to specific elections, plan, or program terms. AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email accommodation@allegisglobalsolutions.com for other accommodation options. In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law. Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us. *We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Events Coordinator

Program Manager (Contract) Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft. Summary: This position serves as a critical control point for engagement governance, operating upstream of contracts and purchase orders to ensure compliance, accuracy, and readiness before supplier engagements proceed. The role independently triages supplier engagement requests, reviews contracts and statements of work to identify compliance and engagement issues, and determines whether work can advance or must be paused for correction. This is an operational program management position focused on enforcing governance standards, coordinating cross-functional resolution of blockers, and improving execution quality across a large cloud supply chain organization. The role requires strong judgment, autonomy, and the ability to navigate complex, matrixed environments while maintaining high standards of compliance and stakeholder satisfaction. This position offers the opportunity to drive measurable improvements in cycle time, reduce rework, and scale a centralized engagement governance platform that protects the organization from compliance risk. Job Responsibilities:<ul><li>Triage new and amended supplier engagement requests to determine readiness versus blockers before contracts or purchase orders are issued</li><li>Review statements of work, change orders, and services contracts to identify issues including scope clarity, misclassification, missing or expired baselines, and misaligned milestones or spend structures</li><li>Enforce required governance gates such as security assessments, software governance, and legal pre-review to ensure compliance before work proceeds</li><li>Document findings clearly and communicate required fixes to business requestors, driving resolution with appropriate partners</li><li>Coordinate with Procurement, Legal, Finance, and compliance partners to resolve blockers and ensure engagement readiness</li><li>Route incomplete or non-compliant work to the correct owners and block items that do not meet governance standards</li><li>Support key performance indicator baselining and reporting by identifying patterns that drive cycle time delays, rework, and stakeholder friction</li><li>Apply consistent engagement governance standards to improve compliance outcomes and user experience</li><li>Maintain audit-ready documentation with accurate issue identification and minimal escalation loops</li><li>Split time between focused document review, asynchronous stakeholder communication, and driving engagement completion</li></ul>Requirements:<ul><li>Minimum 8 years of program management experience in large, matrixed organizations</li><li>Minimum 8 years of experience in contracting, procurement, supplier governance, or compliance-heavy environments</li><li>Minimum 8 years of experience with contract literacy focused on issue identification and compliance enforcement</li><li>Prior experience in enterprise technology environments strongly preferred</li><li>Program management expertise in large, matrixed organizations</li><li>Strong contract literacy with ability to identify engagement and compliance issues without performing legal drafting or negotiation</li><li>Experience in contracting, procurement, supplier governance, or compliance-heavy environments</li><li>Excellent written and verbal communication skills with ability to clearly articulate findings and required actions</li><li>High autonomy and independent judgment with ability to make control-point decisions</li><li>Proficiency with Microsoft 365 suite including Outlook, Teams, Excel, and PowerPoint</li><li>Experience with SharePoint and Lists for documentation and tracking</li><li>Ability to interpret services contracts and statements of work for compliance and structural issues</li><li>Strong organizational skills with ability to manage multiple concurrent engagement requests</li><li>Stakeholder management and coordination across cross-functional teams</li><li>Experience with PowerApps and Power Automate strongly preferred</li><li>Familiarity with Copilot and AI-assisted workflows strongly preferred</li><li>Power BI experience for reading and basic dashboard building is a plus</li></ul>Additional Details:<ul><li>Location: Remote</li><li>Duration: 3 months</li><li>Pay Range*: $67 - $76 per hour</li><li>Weekly Schedule: 40 hours</li><li>Job Status: Non-Exempt</li><li>Application Deadline: Apply within 72 hours of the posting date to ensure consideration.</li></ul>This role is eligible for the following benefits:<ul><li>Medical, dental & vision</li><li>Hospital plans</li><li>401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available</li><li>Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)</li><li>Company paid short and long-term disability</li><li>Health & Dependent Care Spending Accounts (HSA & DCFSA)</li><li>Employee Assistance Program</li><li>Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave</li></ul> Benefits are subject to change and may be subject to specific elections, plan, or program terms. AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email accommodation@allegisglobalsolutions.com for other accommodation options. In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law. Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us. *We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Program Manager

Communications Specialist (Contract) Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft. Summary: This is an exciting opportunity to serve as the social voice for a major gaming marketplace, partnering across marketing teams to drive awareness and engagement through owned social media channels. You will be responsible for developing and implementing social strategies and campaigns that connect with players, brands, and influencers across multiple platforms. This role combines strategic planning with hands-on execution, including content calendar management, copywriting, publishing, community engagement, and performance analytics. You will serve as a strategic connector between business objectives and creative execution, maintaining a strong pulse on cultural trends and creator ecosystems while performing day-to-day social operations. The ideal candidate will bring both creative vision and data-driven insights to elevate content at scale, highlighting creators and community moments that drive discovery and sustained interest. Job Responsibilities:<ul><li>Lead social planning and execution for gaming marketplace initiatives, ensuring alignment with broader brand voice, social strategy, and business objectives</li><li>Partner closely with product marketing and integrated marketing teams to understand priorities, timelines, and success metrics, translating them into effective social approaches and content plans</li><li>Shape briefs and recommendations that enable creative teams to deliver culturally relevant, high-performing social content</li><li>Maintain awareness of culture, platform trends, and creator ecosystems to identify opportunities for authentic connections with player behavior</li><li>Manage day-to-day social operations including content planning, calendar management, copy development, publishing, community engagement, and light moderation</li><li>Create, curate, and elevate social content at scale, highlighting creators, user-generated content, and community moments</li><li>Track and interpret social performance across initiatives, contributing to campaign reporting and dashboards</li><li>Use data and insights to optimize content and demonstrate impact against business goals</li><li>Collaborate with stakeholders through regular meetings and strategic planning sessions</li><li>Adapt quickly to the dynamic nature of social media while maintaining consistent brand presence across channels</li></ul>Requirements: <ul><li>Minimum 5 years of experience working at a major game publisher or within the gaming sector</li><li>Minimum 3-5 years of experience managing high-volume social media channels for well-known video game publishers or similar organizations</li><li>Minimum 3-5 years of experience with social media strategy planning, goal setting, and implementation</li><li>Demonstrated experience with analytical tools and performance reporting</li><li> Portfolio or samples of previous social media strategy work preferred</li><li>Previous knowledge of or experience with popular gaming franchises highly preferred</li><li>Social media strategy planning, goal setting, and implementation</li><li>Analytical ability with capacity to drive insight to action</li><li>Copywriting for social media with ability to adapt to various tones of voice</li><li>Data analysis and storytelling capabilities</li><li>Project management and organizational skills</li><li>Proficiency with Office 365 and analytics tools</li><li>Knowledge of Sprinklr and native social media analytics platforms</li><li>Understanding of current social media trends and platform dynamics</li><li>Ability to influence without authority</li><li>Strong communication and collaboration skills</li><li>Creative thinking balanced with data-driven decision making</li><li>Self-motivation and ability to work independently</li><li>Community engagement and moderation capabilities</li></ul>Additional Details:<ul><li>Location: Remote</li><li>Duration: 4 months</li><li>Pay Range*: $44.50 - $50.50 per hour</li><li>Weekly Schedule: 40 hours</li><li>Job Status: Non-Exempt</li><li>Application Deadline: Apply within 72 hours of the posting date to ensure consideration.</li></ul>This role is eligible for the following benefits:<ul><li>Medical, dental & vision</li><li>Hospital plans</li><li>401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available</li><li>Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)</li><li>Company paid short and long-term disability</li><li>Health & Dependent Care Spending Accounts (HSA & DCFSA)</li><li>Employee Assistance Program</li><li>Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave</li></ul> Benefits are subject to change and may be subject to specific elections, plan, or program terms. AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email accommodation@allegisglobalsolutions.com for other accommodation options. In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law. Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us. *We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Communications Specialist

AI Product Manager (Contract) Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft. Summary: This position combines strategic product management with technical program leadership to drive artificial intelligence transformation within enterprise contract management systems. The role requires a unique blend of deep technical expertise in AI solutions and the ability to navigate complex organizational structures to deliver meaningful business impact. Working at the intersection of technology and business operations, this individual will be responsible for reimagining how contracting processes function by leveraging agentic AI capabilities. The position demands someone who can quickly grasp intricate business workflows, translate them into technical requirements, and orchestrate cross-functional teams to execute transformative solutions. This is an opportunity to work on cutting-edge AI applications that directly improve operational efficiency and user experiences in a large-scale enterprise environment. Job Responsibilities:<ul><li>Conduct comprehensive analysis of contracting business processes to identify high-value opportunities for AI-driven transformation</li><li>Define project scope and establish alignment with business stakeholders across multiple organizational levels</li><li>Author detailed technical specifications for AI features and capabilities</li><li>Collaborate closely with engineering teams to ensure successful implementation and high-quality solution delivery</li><li>Design and facilitate User Acceptance Testing processes to validate solution effectiveness</li><li>Develop comprehensive rollout plans and procedures for new AI-enabled capabilities</li><li>Ensure adherence to appropriate systems development methodologies and project management frameworks</li><li>Deliver presentations to steering committees and executive sponsors to communicate progress and outcomes</li><li>Assess and manage risk across technology applications, products, and business functions</li><li>Navigate competing priorities while maintaining flexibility and sound judgment in a dynamic environment</li></ul>Requirements:<ul><li>Bachelor's degree in computer science, computer engineering, or related technical field</li><li>MBA or other related advanced degree preferred</li><li>Minimum 10 years of product management experience</li><li>Minimum 3 years of hands-on experience writing features for AI products</li><li>Minimum 5 years of experience facilitating collaboration and alignment across large matrixed organizations</li><li>Proven track record delivering technology and business application solutions in large-scale environments</li><li>Demonstrated experience transforming business processes using agentic AI</li><li>Product management expertise at enterprise scale</li><li>Technical program management in large matrixed organizations</li><li>Agentic AI and AI transformation of business processes</li><li>Business process analysis and optimization</li><li>Technical feature writing for AI products</li><li>Cross-functional stakeholder management and alignment</li><li>Risk assessment and mitigation strategies</li><li>Multi-platform systems environment navigation</li><li>Adaptability and flexibility in changing environments</li><li>Strong presentation and communication abilities</li></ul>Additional Details:<ul><li>Location: Redmond, WA (Hybrid: 2/3 days / week onsite)</li><li>Duration: 4 months</li><li>Pay Range*: $86.50 - 98.00 per hr</li><li>Weekly Schedule: 40 hours</li><li>Job Status: Non-Exempt</li><li>Application Deadline: Apply within 72 hours of the posting date to ensure consideration.</li></ul>This role is eligible for the following benefits:<ul><li>Medical, dental & vision</li><li>Hospital plans</li><li>401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available</li><li>Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)</li><li>Company paid short and long-term disability</li><li>Health & Dependent Care Spending Accounts (HSA & DCFSA)</li><li>Employee Assistance Program</li><li>Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave</li></ul> Benefits are subject to change and may be subject to specific elections, plan, or program terms. AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email accommodation@allegisglobalsolutions.com for other accommodation options. In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law. Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us. *We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

AI Product Manager

Please note that this is a contract role providing services to Amazon through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by a contract staffing supplier and will not be an employee of Amazon. Job Responsibilities - Own digital campaigns from end to end: develop strategy, manage targeting and segmentation, messaging, content and design, planning and execution as well as reporting on individual campaign results and bigger picture trends. - Drive Experimentation end-to-end from generating a hypothesis to sharing results with leadership - Develop and analyze performance metrics and articulate these into written narratives to drive business decisions. - Partner across internal teams to develop and implement optimal customer experiences - Support Canada and Mexico programming. - Support Global House Ads campaigns and inventory management. Additional Details:<ul><li>Location: Seattle or Santa Monica (onsite)</li><li>Duration: 6 Months</li><li>Pay Range*: $45 - $48 per hour</li><li>Weekly Schedule: 40 hours</li><li>Job Status: Non-Exempt</li><li>Application Deadline:3/12/226</li></ul>This role is eligible for the following benefits:<ul><li>Medical, dental & vision</li><li>Hospital plans</li><li>401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available</li><li>Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)</li><li>Company paid short and long-term disability</li><li>Health & Dependent Care Spending Accounts (HSA & DCFSA)</li><li>Employee Assistance Program</li><li>Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave</li></ul> Benefits are subject to change and may be subject to specific elections, plan, or program terms. AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email accommodation@allegisglobalsolutions.com for other accommodation options. In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law. Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us. *We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. San Francisco Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. City of Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring.

Marketing Manager II

Please note that this is a contract role providing services to Amazon through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by a contract staffing supplier and will not be an employee of Amazon. NAS Marketing is seeking an e-mail and push Marketing Manager responsible for driving a best-in-class customer experience, helping to drive sales and innovation across e-mail and push campaigns across North America Stores (NAS). You will be responsible for developing manual and semi-automated campaigns in support of cross-category campaigns and seasonal events which will help determine a strategy for auto as a line of business. Core Job Responsibilities * Research audience and identify key audiences &bull; Design annual email and push marketing strategy and campaigns based on audience analysis &bull; Establish goals and KPIs &bull; Partner with stakeholder teams and creative in determining and organizing email and push campaign content. &bull; Use email segmentation to send curated content to specific audiences. &bull; Track conversion rates and related revenue from campaigns. &bull; Conduct analysis on campaign performance and make necessary adjustments. &bull; Use performance insights to create and set up new automated push and email programs &bull; Partner with our Tech and UX Design teams to develop testing roadmaps &bull; Develop documentation and road maps for processes, A/B tests, and promotions that succeed through email and push Experience<ul><li>5 Years Email Marketing Experience </li></ul>Additional Details:<ul><li>Location: Seattle (onsite)</li><li>Duration: 6 Months</li><li>Pay Range*: $50 - $55 per hour</li><li>Weekly Schedule: 40 hours</li><li>Job Status: Non-Exempt</li><li>Application Deadline: 2/16/2026</li></ul>This role is eligible for the following benefits:<ul><li>Medical, dental & vision</li><li>Hospital plans</li><li>401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available</li><li>Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)</li><li>Company paid short and long-term disability</li><li>Health & Dependent Care Spending Accounts (HSA & DCFSA)</li><li>Employee Assistance Program</li><li>Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave</li></ul> Benefits are subject to change and may be subject to specific elections, plan, or program terms. AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email accommodation@allegisglobalsolutions.com for other accommodation options. In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law. Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us. *We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Senior Email Marketing Manager

Master Control Operator QC Operator for on-air content About Our Team & Job Summary: Warner Bros. Discovery is the world's #1 pay-tv programmer reaching 2.7 billion cumulative subscribers in more than 220 countries and territories, and the Global Technology & Operations team, of which the Master Control Operator is a member, provides the technological infrastructure and operations to ensure that audiences can enjoy WBD's programming around the world and across platforms. The Master Control/Live Events Operator will be a hands-on contributor to Master Control Operations providing quality control for and the delivery of the on-air product to affiliates and viewers in a 24/7 broadcast environment. The key focus is to demonstrate job knowledge, organizational skills, and efficient computer skills while monitoring on-air continuity. About the Job - Core Job Duties & Responsibilities: &bull; Monitor and maintain on-air continuity &bull; Take appropriate disaster recovery action when necessary &bull; Verify that program segments start and end clearly &bull; Verify all commercials, promos, and graphics air as schedule &bull; Monitor closed captioning, subtitles, and V-Chip for accuracy &bull; Monitor feeds for correct language distribution &bull; Have knowledge of broadcast automation systems, video servers, and graphics generators &bull; All other duties as assigned &bull; Hands-on contributor to live event execution, including but not limited to, acting as AD, TD, graphics operator, S&P delay operator, and/or ingest operator; including signal QC and routing &bull; Work in accordance with Network and Digital clients with a professional, poised demeanor under pressure &bull; Assist in documenting and distributing live event SOPs &bull; Attend/participate in client creative & production meetings (when schedule allows) to gather requirements and provide operational input &bull; Be a hands-on contributor/collaborator/tester of innovation and implementation of new/revised live capabilities based on new technology integration and client/business initiatives &bull; Support digital partners as needed for live events and other endeavors &bull; Partner closely with Engineering, TOC, and IT to troubleshoot and resolve technical issues surrounding live events &bull; Train live event operators as needed &bull; All other duties as assigned About You- Minimum Requirements: &bull; Minimum of 2 years of events live operations or master control experience &bull; Bachelor's degree in Communication Arts or Radio/TV/Film preferred &bull; Must possess excellent organizational skills, good verbal and written communication skills and proficiency in computer knowledge &bull; Must be able to handle high pressure multi-tasking situations while acting in a professional manner &bull; Broadcast Automation experience preferred &bull; Familiarity or fluency in another language is a plus &bull; Must be willing to accommodate a schedule in support of a 24/7 broadcast and live environment including weekends, nights, and holidays &bull; This position is considered an essential role. This means that during times of inclement weather, emergencies, pandemics, or when access to the workplace may be impeded, that employees in this position are expected to report to work to support business continuity, unless otherwise instructed by their direct manager. &bull; Must have the legal right to work in the United States Location Atlanta, GA - Techwood Hub

Master Control Operator II

Warner Bros. Discovery Licensing and Publishing Technology is seeking an experienced Technology Change Manager to support a large-scale modernization of a legacy licensing and financial management platform. This initiative focuses on transforming how contract management, royalty processing, billing, invoicing, and accounting are supported through a modern, integrated ERP solution. This role is critical to ensuring successful adoption of new systems and business processes across a diverse, global user base. The Change Manager will lead organizational change efforts, partner closely with business and technology teams, and help drive readiness, adoption, and long-term value as new capabilities are rolled out in phases alongside existing systems. What You'll Do Change Management & Adoption <ul> <li>Lead change management activities for a complex ERP and financial systems transformation.</li> <li>Identify and manage change impacts related to new processes, roles, and technologies.</li> <li>Drive user adoption and proficiency through structured readiness and reinforcement strategies.</li> <li>Track and communicate change progress, risks, and mitigation plans.</li> </ul>Stakeholder Engagement <ul> <li>Partner with stakeholders across Licensing, Publishing, Finance, Accounting, and Operations.</li> <li>Serve as a bridge between business users and technology teams to ensure change impacts are understood and addressed.</li> <li>Gather and synthesize user feedback to inform rollout and stabilization efforts.</li> <li>Communications</li> <li>Develop and execute a change and communications strategy aligned with a phased implementation approach.</li> <li>Create clear, targeted communications such as announcements, FAQs, release updates, and executive-level summaries.</li> <li>Support parallel system usage and gradual transition from legacy processes.</li> </ul>Training & Enablement <ul> <li>Design and deliver training strategies for new system capabilities, including contract lifecycle management, royalty calculations, invoicing, and reporting.</li> <li>Develop training materials such as job aids, quick reference guides, and video walkthroughs.</li> <li>Leverage enterprise tools to deliver scalable and engaging learning experiences.</li> <li>Partner with subject matter experts and end users to validate and refine training content.</li> <li>Measurement & Continuous Improvement</li> <li>Define and track adoption, readiness, and training metrics.</li> <li>Identify trends, gaps, and opportunities to improve change effectiveness.</li> <li>Support post-go-live activities to reinforce new ways of working.</li> </ul>What We're Looking For <ul> <li>Proven experience leading organizational change management for large-scale technology or ERP implementations.</li> <li>Experience supporting business process transformation, preferably within licensing, royalties, finance, accounting, or ERP platforms.</li> <li>Strong written and verbal communication skills, with the ability to engage audiences at all levels.</li> <li>Comfort working in a global, matrixed organization with multiple stakeholders.</li> <li>Ability to quickly learn complex systems and workflows.</li> <li>Strong collaboration skills and experience partnering with product, engineering, QA, and business teams.</li> <li>Experience developing and delivering training for enterprise applications.</li> <li>Familiarity with tools such as Microsoft 365, Microsoft Business Central (Navision), Salesforce, Tableau, PowerBI or similar platforms is a plus.</li> </ul>Please note that this is a contract role providing services to Warner Bros. Discovery through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Warner Bros. Discovery. This role is eligible for the following benefits: Medical, dental & vision Hospital plans 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents) Company paid short and long-term disability Health & Dependent Care Spending Accounts (HSA & DCFSA) Employee Assistance Program Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave Benefits are subject to change and may be subject to specific elections, plan, or program terms. AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email accommodation@allegisglobalsolutions.com for other accommodation options. In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law. Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us. *We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. San Francisco Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. City of Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring.

Change Manager IV

Usability Researcher (Contract) Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft. Summary: We are seeking an experienced usability researcher to join a dynamic team focused on evolving enterprise collaboration tools through user-centered research. In this role, you will drive human-centered strategy and contribute directly to ongoing product development by integrating insights about human behaviors, attitudes, practices, and norms. You will leverage your expertise in evaluative and foundational research to guide near and long-term product strategy while working closely with cross-functional teams including designers, product managers, engineers, and data scientists. This position offers the opportunity to make a meaningful impact on products used by information workers, corporate communicators, and administrators worldwide, with a particular focus on modern design experiences and AI-forward features that drive enterprise adoption. Job Responsibilities:<ul><li>Design, execute, and analyze both qualitative and quantitative research to deliver insightful and actionable results</li><li>Continuously inform product roadmap development using customer data to identify gaps, pain points, and potential delighters</li><li>Perform ongoing user experience health studies to evaluate whether design-built experiences meet appropriate standards for release</li><li>Partner with team members to identify research goals and plan research initiatives</li><li>Collect and analyze data to develop research insights and create comprehensive research reports that channel the customer voice</li><li>Communicate research findings in clear and compelling ways to all levels of the product team, explaining methodology, insights, and recommendations</li><li>Collaborate across engineering, design, and marketing disciplines to land impacts broadly from customer-focused knowledge</li><li>Manage time independently, prioritize tasks effectively, and maintain flexibility in a fast-paced environment</li></ul>Requirements:<ul><li>Bachelor's degree in human-centered design, psychology, marketing, or equivalent training required</li><li>High-quality portfolio review presentation demonstrating strategic research experience, rationale for methodologies chosen, and communication skills required for interview</li><li>Five to seven years of hands-on research and product planning experience in an industry setting</li><li>Five to seven years of experience operating independently as a researcher</li><li>Demonstrated experience working on enterprise products related to communication or marketing is highly preferred</li><li>Prior industry experience required; purely academic backgrounds without industry experience will not be considered</li><li>Minimum five to seven years of relevant domain experience within the technology sector</li><li>Minimum five to seven years of experience in research methods impacting both product direction and detailed experience design</li><li>Hands-on research and product planning experience with demonstrated skill in collecting and analyzing human behavioral data</li><li>Strong empathy for users while balancing the vision and constraints of stakeholders</li><li>Proven track record of operating independently, embracing ambiguity, demonstrating creativity, and being detail-oriented</li><li>Ability to deliver results in a highly organized manner</li><li>Experience building strong collaborative relationships with peers and stakeholders</li><li>Eagerness to learn and understand user audiences, their behaviors, contexts, and motivations across all phases of the customer lifecycle</li><li>Proficiency in both qualitative and quantitative research methodologies</li></ul>Additional Details:<ul><li>Location: Remote Fully Remote, Required for West coast time zone, (will go onsite just to meet the people that they're working with for better collaboration) </li><li>Duration: 3 months</li><li>Pay Range*: $52.50 - 59.50 per hr</li><li>Weekly Schedule: 40 hours</li><li>Job Status: Non-Exempt</li><li>Application Deadline: Apply within 72 hours of the posting date to ensure consideration.</li></ul>This role is eligible for the following benefits:<ul><li>Medical, dental & vision</li><li>Hospital plans</li><li>401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available</li><li>Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)</li><li>Company paid short and long-term disability</li><li>Health & Dependent Care Spending Accounts (HSA & DCFSA)</li><li>Employee Assistance Program</li><li>Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave</li></ul> Benefits are subject to change and may be subject to specific elections, plan, or program terms. AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email accommodation@allegisglobalsolutions.com for other accommodation options. In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law. Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us. *We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Usability Researcher

Lab Technician, Hardware (Contract) Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft. Summary: This position involves the preparation and digitization of physical books using high-speed document scanning equipment in a clean, quiet, and air-conditioned laboratory environment. The role requires safely handling physical materials, operating industrial scanning and cutting equipment, and producing accurate digital files at scale by following established procedures. Daily work is highly repetitive and hands-on, requiring sustained mental focus and attention to detail throughout the workday. The operator will spend the majority of time performing physical tasks such as removing book bindings, preparing pages for scanning, monitoring scan quality, and organizing digital files according to defined conventions. Success in this role depends on the ability to maintain accuracy and consistency while meeting daily throughput targets in a production-style setting. Job Responsibilities:<ul><li>Remove book bindings using industrial cutters and prepare loose pages for scanning</li><li>Operate high-speed document scanners to digitize physical books</li><li>Monitor scan quality to identify issues such as double feeds, skew, blurred images, or missing pages</li><li>Organize, label, and store digital files according to defined naming and folder conventions</li><li>Handle physical materials safely, including disposal of scanned pages and book remnants in accordance with procedures</li><li>Maintain a clean, safe, and organized work area while meeting daily throughput and accuracy targets</li><li>Continuously check for common scanning issues and correct problems as they arise</li><li>Re-scan affected pages as needed to maintain accuracy and completeness of digital output</li><li>Sort physical materials for recycling or disposal following defined procedures</li><li> Follow written safety guidelines when handling equipment and materials </li></ul>Requirements:<ul><li>Operating physical equipment safely</li><li>Visual quality inspection and error detection</li><li>Basic computer and file handling</li><li>Prior experience in environments such as warehouses, production lines, print shops, mailrooms, or similar settings is a plus but not required</li><li>Strong attention to detail and ability to maintain accuracy during repetitive tasks</li><li>Ability to follow written procedures and safety guidelines consistently</li><li>Comfortable performing physical, hands-on work for extended periods</li><li>Basic computer skills for operating scanning software and managing files</li><li>Dependable, punctual, and able to work effectively in a production-style environment</li><li>Team-oriented with a strong focus on quality and consistency</li><li>Ability to sustain mental focus throughout the day on predictable tasks</li><li>Visual quality inspection and error detection capabilities</li></ul>Additional Details:<ul><li>Location: Redmond, WA</li><li>Duration: 4 months</li><li>Pay Range*: $27 - $30.50 per hr</li><li>Weekly Schedule: 40 hours</li><li>Job Status: Non-Exempt</li><li>Application Deadline: Apply within 72 hours of the posting date to ensure consideration.</li></ul>This role is eligible for the following benefits:<ul><li>Medical, dental & vision</li><li>Hospital plans</li><li>401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available</li><li>Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)</li><li>Company paid short and long-term disability</li><li>Health & Dependent Care Spending Accounts (HSA & DCFSA)</li><li>Employee Assistance Program</li><li>Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave</li></ul> Benefits are subject to change and may be subject to specific elections, plan, or program terms. AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email accommodation@allegisglobalsolutions.com for other accommodation options. In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law. Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us. *We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Lab Technician, Hardware

Executive Administrative Assistant (Contract) Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft. Summary: This position offers an exceptional opportunity to provide critical administrative and operational support to a dynamic and growing technical organization. Working closely with senior leadership and team members, you will serve as a self-directed administrative partner who acts as the primary on-site resource for day-to-day operations. Your role will be instrumental in ensuring seamless coordination across multiple functions, from managing complex scheduling needs to facilitating procurement activities and supporting team expansion efforts. This position requires a proactive professional who can anticipate needs, manage competing priorities, and maintain the highest standards of organization and confidentiality while serving as a reliable point of contact for executives and team members alike. Job Responsibilities:<ul><li>Provide comprehensive administrative support to senior leadership and team members, including calendar management and scheduling coordination</li><li>Facilitate onboarding processes for new employees and support headcount expansion activities</li><li>Coordinate procurement activities including purchase orders, vendor management, and equipment tracking for lab equipment and computer hardware</li><li>Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work</li><li>Prepare invoices, reports, memos, letters, financial statements, and other documents as needed</li><li>Serve as backup coverage for the Executive Assistant and provide cross-divisional support</li><li>Plan and provide support for team events and meetings</li><li>File and retrieve corporate documents, records, and reports while maintaining organized information systems</li><li>Read and analyze incoming communications to determine significance and plan appropriate distribution</li><li> Prepare agendas and make arrangements for committee, board, and other meetings </li></ul>Requirements:<ul><li>5-7 years of administrative experience required</li><li>Experience working directly with executives highly preferred</li><li>Prior experience in a fast-paced technical or corporate environment preferred</li><li>Strong verbal and written communication skills with the ability to interact professionally at all organizational levels</li><li>Exceptional multi-tasking abilities and time management skills</li><li>Outstanding customer service and interpersonal skills</li><li>Ability to work independently with minimal supervision</li><li>Strong organizational skills with meticulous attention to detail</li><li>Ability to maintain confidential information with discretion</li><li>Thorough knowledge of Windows and Microsoft Office products including Word, Excel, and PowerPoint</li><li>Proven ability to manage multiple executive calendars simultaneously</li></ul>Additional Details:<ul><li>Location: Reston, VA (Hybrid: 3-4 days / week onsite)</li><li>Duration: 3 months</li><li>Pay Range*: $34.50 - $39 per hour</li><li>Weekly Schedule: 40 hours</li><li>Job Status: Non-Exempt</li><li>Application Deadline: Apply within 72 hours of the posting date to ensure consideration.</li></ul>This role is eligible for the following benefits:<ul><li>Medical, dental & vision</li><li>Hospital plans</li><li>401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available</li><li>Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)</li><li>Company paid short and long-term disability</li><li>Health & Dependent Care Spending Accounts (HSA & DCFSA)</li><li>Employee Assistance Program</li><li>Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave</li></ul> Benefits are subject to change and may be subject to specific elections, plan, or program terms. AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email accommodation@allegisglobalsolutions.com for other accommodation options. In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law. Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us. *We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Executive Administrative Assistant

Communications Specialist (Contract) Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft. Summary: We are seeking an energetic and creative social media professional to join a dynamic marketing team supporting a major gaming studio. This position offers the unique opportunity to shape the social voice for a beloved gaming franchise while working with consumer products partnerships and Spanish-language community engagement. You will play a pivotal role in driving awareness and engagement across owned social media channels, collaborating with cross-functional teams to develop and execute compelling social strategies that resonate with a global gaming audience. This role combines strategic thinking with hands-on execution, requiring someone who can balance data-driven decision making with creative storytelling. You will have significant ownership over content planning and execution while working within established brand frameworks, making this an excellent opportunity to build an impressive portfolio while contributing to one of the most recognizable names in gaming. Job Responsibilities:<ul><li>Lead social planning and execution for consumer products partnerships on social media, ensuring alignment with broader brand voice, social strategy, and business objectives</li><li>Manage and execute social content for Spanish-language channels, ensuring brand alignment and synergy with primary accounts</li><li>Partner closely with consumer products, product marketing, and integrated marketing teams to understand priorities, timelines, and success metrics</li><li>Serve as a strategic connector between business objectives and creative execution, shaping briefs and recommendations for the creative team</li><li>Maintain content calendars, schedule posts, draft copy, and publish content across multiple social media platforms</li><li>Perform day-to-day social operations including content planning, calendar management, community engagement, and light moderation duties</li><li>Create, curate, and elevate social content at scale, highlighting creators, user-generated content, and community moments</li><li>Monitor social media trends and identify opportunities to authentically connect cultural moments to brand initiatives</li><li>Track and interpret social performance metrics, contributing to campaign reporting and dashboards</li><li>Conduct social media data analysis and reporting to optimize content and demonstrate impact against business goals</li><li>Engage with players, brands, and influencers on social media platforms to foster community growth</li><li>Collaborate with stakeholders in regular meetings to align on campaign strategy and execution</li><li>Adapt quickly to changing priorities and platform dynamics while maintaining brand consistency</li></ul>Requirements:<ul><li>Familiarity with the gaming franchise is strongly preferred</li><li>Experience with Sprinklr analytics platform is preferred</li><li>Creative portfolio or previous samples of social media strategy work is highly desirable</li><li>Minimum 5 years of experience working at a major game publisher or within the gaming sector</li><li>Minimum 5 years of experience speaking Spanish fluently in a professional capacity</li><li>Minimum 3 to 5 years of experience with social media strategy planning, goal setting, and implementation, preferably in Spanish</li><li>Experience managing high-volume social media channels for well-known video game publishers or similar organizations within the gaming sector</li><li>Native Spanish speaker with fluency in both written and spoken communication</li><li>Exceptional knowledge of social media platforms, trends, and best practices</li><li>Strong copywriting abilities with capacity to adapt to different tones of voice</li><li>Excellent data analysis and storytelling capabilities</li><li>Proficiency with analytics tools, particularly native social media analytics</li><li>Strong project management and organizational skills</li><li>Ability to influence without authority and work collaboratively across teams</li><li>Self-motivated with ability to work independently and take initiative</li><li>Creative thinking with ability to generate engaging content ideas</li><li>Cultural awareness and ability to connect trends to brand messaging</li><li>Strong attention to detail and ability to maintain quality standards</li><li>Excellent communication and interpersonal skills</li></ul>Additional Details:<ul><li>Location: Remote</li><li>Duration: 3 months</li><li>Pay Range*: $44.50 - $50. 50 per hour</li><li>Weekly Schedule: 40 hours</li><li>Job Status: Non-Exempt</li><li>Application Deadline: Apply within 72 hours of the posting date to ensure consideration.</li></ul>This role is eligible for the following benefits:<ul><li>Medical, dental & vision</li><li>Hospital plans</li><li>401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available</li><li>Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)</li><li>Company paid short and long-term disability</li><li>Health & Dependent Care Spending Accounts (HSA & DCFSA)</li><li>Employee Assistance Program</li><li>Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave</li></ul> Benefits are subject to change and may be subject to specific elections, plan, or program terms. AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email accommodation@allegisglobalsolutions.com for other accommodation options. In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law. Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us. *We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Program Coordinator (Contract) Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft. Summary: This position offers an exciting opportunity to provide critical support and expertise to project and program managers within a dynamic digital commerce environment. The successful candidate will play a pivotal role in enabling a groundbreaking program focused on selling and fulfilling third-party products through innovative partnerships. This role requires a detail-oriented professional who excels at creating structure from ambiguity, identifying process gaps, and implementing solutions that drive efficiency across large-scale initiatives. The position demands someone who can balance multiple priorities while maintaining accuracy in tracking, reporting, and coordinating complex workstreams. Working within a highly collaborative team environment, this individual will be instrumental in ensuring projects operate within defined governance controls and meet established standards for success. Job Responsibilities:<ul><li>Oversee time recording and resource demands made by project and program teams, ensuring accuracy and meaningful documentation</li><li>Provide comprehensive project and resourcing support on selected projects and programs</li><li>Coordinate and maintain Management Information that is timely, accurate, and effectively communicated to stakeholders</li><li>Ensure projects and programs operate within defined governance controls and meet required recording standards</li><li>Provide financial and resource planning and management support to projects and programs</li><li>Develop planning documentation in support of project and program governance, including project plans, risk and issues logs</li><li>Develop and maintain resource model estimates and track forecasting resource movements and spend</li><li>Coordinate and lead various forums, boards, and meetings in support of project and program managers</li><li>Identify gaps in current processes and structure, then build out improved frameworks</li><li>Send status updates to various teams and ensure tasks are defined with timelines met</li><li>Drive work forward by controlling and tracking various moving pieces across the program</li><li>Create high-level presentations that describe processes and supplement existing documentation</li><li>Train and support colleagues on process and tools usage</li><li> Analyze data to inform decision-making and track performance indicators </li></ul>Requirements:<ul><li>Bachelor's degree required</li><li>Previous knowledge and experience of project management methodologies required</li><li>Program or project management certifications such as PMP or PMI preferred but not required</li><li>Minimum 6 years of overall experience as a program coordinator</li><li>Minimum 2 years of experience as a project or program manager</li><li>Minimum 6 years of experience with program organizational skills</li><li>Minimum 2 years of experience with project planning and tracking</li><li>Minimum 6 years of experience with strong analytical skills for interpreting data</li><li>Previous experience working on large-scale programs and building out programs from inception</li><li>Demonstrated experience managing processes end to end, including working through blockers and defining action plans</li><li>Experience overseeing projects and programs from start to finish</li><li> Background working with cross-functional teams on multi-phase and complex projects </li><li>Strong organizational skills with proven ability to manage complex programs</li><li>Project planning and tracking expertise</li><li>Strong analytical skills for interpreting data and identifying trends</li><li>Excellent written and verbal communication skills</li><li>Ability to deliver on priorities in fast-paced environments</li><li>Capability to empower self and others through collaboration</li><li>Flexibility to respond to changing priorities and adapt quickly</li><li>Self-motivated and proactive approach to problem-solving</li><li>Ability to identify gaps and develop resolutions independently</li><li>Experience coordinating large-scale programs end to end</li><li>Proficiency with project management tools and methodologies</li></ul>Additional Details:<ul><li>Location: Remote</li><li>Duration: 4 months</li><li>Pay Range*: $29.50 - $33.50 per hour</li><li>Weekly Schedule: 40 hours</li><li>Job Status: Non-Exempt</li><li>Application Deadline: Apply within 72 hours of the posting date to ensure consideration.</li></ul>This role is eligible for the following benefits:<ul><li>Medical, dental & vision</li><li>Hospital plans</li><li>401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available</li><li>Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)</li><li>Company paid short and long-term disability</li><li>Health & Dependent Care Spending Accounts (HSA & DCFSA)</li><li>Employee Assistance Program</li><li>Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave</li></ul> Benefits are subject to change and may be subject to specific elections, plan, or program terms. AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email accommodation@allegisglobalsolutions.com for other accommodation options. In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law. Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us. *We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

program coordinator

Program Manager (Contract) Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft. Summary: This position supports a newly established global governance program focused on improving alarm quality and reducing operational risk across critical infrastructure environments. The role requires a strategic program manager who can bridge operations, engineering, and instrumentation teams to drive measurable improvements in alarm performance based on industry standards. Working in close partnership with site teams and a global program office, this individual will facilitate alarm rationalization efforts, champion data-driven decision making, and help scale local successes into repeatable solutions across multiple regions. The position demands someone who can lead through influence, translate complex data into actionable priorities, and maintain accountability for outcomes without direct technical authority. This is an opportunity to shape the maturity of an impactful program that directly supports operational safety and efficiency. Job Responsibilities:<ul><li>Review alarm flood incidents and recurring alarm trends to identify operational risks and prioritize improvement opportunities across supported sites</li><li>Facilitate collaboration between Operations, Engineering, and Instrumentation teams to evaluate and align on alarm design improvements including setpoints, delays, deadbands, and suppression logic</li><li>Participate in local and regional alarm management forums to ensure proposed changes align with program standards and best practices</li><li>Partner with the Global Alarm Management team to identify site-level improvements suitable for broader adoption and implementation</li><li>Drive cross-functional teams to close alarm-related incidents and execute alarm reduction initiatives without direct technical authority</li><li>Analyze alarm data to identify meaningful patterns, systemic issues, and opportunities for sustained improvement</li><li>Track and report on alarm reduction metrics by region and monitor deployment of alarm changes globally</li><li>Support the creation and maintenance of an alarm database to enable ongoing global alarm review efforts</li><li>Translate local lessons learned into scalable, repeatable solutions that increase continuity between sites globally</li><li>Enforce program standards and challenge teams to move from analysis to action and resolution</li></ul>Requirements:<ul><li>Minimum 2-4 years of hands-on experience applying alarm management principles across the full lifecycle in an industrial or critical infrastructure environment</li><li>Minimum 2-4 years of experience analyzing alarm data, identifying patterns, and translating findings into actionable improvements</li><li>Minimum 2-4 years of experience leading engineering, operations, and vendor teams without direct technical delivery ownership</li><li>Demonstrated experience driving alarm reduction initiatives and implementing alarm management strategies</li><li>Proven track record of enforcing standards and closing actions across cross-functional teams</li><li>Bachelor's degree in business administration or a related field</li><li>Applied alarm management lifecycle experience including rationalization, audits, reviews, and ongoing monitoring</li><li>Strong understanding of ISA 18.2 standards and alarm management principles</li><li>Advanced data analysis capabilities with proficiency in Power BI and similar analytics tools</li><li>Ability to translate data findings into clear, prioritized actions and drive teams to resolution</li><li>Cross-functional leadership and influence without direct authority</li><li>Verbal and written communication skills for presenting proposals, reports, and findings to diverse stakeholders</li><li>Problem solving skills with attention to detail and ability to work independently</li><li>Time management and ability to balance multiple priorities across global teams</li><li>Proficiency with business software including MS Word, MS PowerPoint, MS Project, and Visio</li></ul>Additional Details:<ul><li>Location: Remote</li><li>Duration: 3 months</li><li>Pay Range*: $47.50 - $54 per hour</li><li>Weekly Schedule: 40 hours</li><li>Job Status: Non-Exempt</li><li>Application Deadline: Apply within 72 hours of the posting date to ensure consideration.</li></ul>This role is eligible for the following benefits:<ul><li>Medical, dental & vision</li><li>Hospital plans</li><li>401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available</li><li>Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)</li><li>Company paid short and long-term disability</li><li>Health & Dependent Care Spending Accounts (HSA & DCFSA)</li><li>Employee Assistance Program</li><li>Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave</li></ul> Benefits are subject to change and may be subject to specific elections, plan, or program terms. AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email accommodation@allegisglobalsolutions.com for other accommodation options. In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law. Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us. *We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

This is a contract role supporting Pearson Education. Pearson is partnering with Allegis Global Solutions and TalentBurst Connect to fill these positions through 2026. If selected, you will be employed by TalentBurst Connect and assigned to support Pearson Education. We look forward to reviewing your application. Family Enrollment Counselor Pearson Virtual Schools - Connections Academy Temporary / Seasonal / Fully Remote Role This is a remote, temporary role, ranging from hire date through approximately September 30th, 2026. Do you enjoy a fast-paced, people-focused environment where you can support families, solve real problems, and make a meaningful impact through every interaction? About the Role: Pearson Virtual Schools (PVS) is hiring seasonal, temporary team members to support Connections Academy, a leading online public-school program serving students and families nationwide. We are hiring customer-facing associates to support our Enrollment Experience teams. You will join our team for our peak hiring season, handling inbound and outbound phone calls, email, chat, and SMS to provide outstanding service and help drive enrollment goals. This role is ideal for individuals who are skilled at problem-solving, enjoy helping customers navigate important decisions, and thrive in a fast-paced, service-oriented environment. Family Enrollment Counselors must have excellent written and verbal communication skills and are savvy at working with systems and technology. You must be exceptionally patient, empathetic, and willing to offer the best experience possible for the families we support. This role is responsible for helping to drive enrollment outcomes, so you must be reliable, responsive, and results-oriented. Our operation is open 7 days per week, and candidates must be available to work evenings and at least one weekend day. Hours & schedule for the role may vary based on business need between 9am-11pm Eastern Time. You will: &bull; Communicate value, features, and benefits of the Connections Academy schools, while ensuring parents understand the expectations of a virtual school experience &bull; Help families make the right enrollment decision for their child and serve as the primary point of contact for families interested in the process of enrolling &bull; Answer inbound questions via phone, email, chat, and/or SMS &bull; Drive outbound phone calls, emails, chats, and/or SMS to drive pipeline enrollment goals &bull; Guide parents/guardians through enrollment steps, timelines, and requirements, identifying and resolving enrollment barriers by working with local schools and partners &bull; Track outreach and outcomes accurately in internal systems &bull; Deliver a high-quality, supportive experience during peak enrollment season &bull; Convert applications to enrollment decisions You are: &bull; Flexible, adaptive, and able to positively and efficiently support caretakers and students &bull; Able to take direction quickly and learn new procedures, processes, and products &bull; Able to use a variety of customer service and sales tools, software, and systems to effectively manage customer interactions &bull; Skilled at multi-tasking in a fast-paced, high-volume environment &bull; Reliable, professional, and empathetic &bull; Comfortable working remotely and independently in a structured environment &bull; Believe in a culture of continuous improvement supporting enrollment goals &bull; Able to adhere to company attendance policy and work flexible hours between 9am-11pm Eastern Time, including at least one weekend day and potentially late shifts when needed You have : &bull; A Bachelor's degree or equivalent work experience &bull; 1+ year of customer service, consultative sales, high volume call center, advising, or support experience required &bull; Excellent verbal and written communication skills &bull; Strong listening skills and emotional intelligence &bull; Ability to explain complex information clearly and patiently &bull; Experience navigating websites, browsers, and systems, often using multiple tabs, screens, and systems concurrently with strong typing skills &bull; Comfort using Windows computer/operating system &bull; Calm, empathetic approach when supporting families under stress &bull; Familiarity with education and the public-school system a strong plus &bull; Remote experience preferred Pearson provides a flexible work environment for its employees. We believe that the ability to work from anywhere, anytime in work/life balance is a critical part of our culture and employee satisfaction. In exchange, we require that employees have the appropriate means to work remotely, including adherence to our work at home policies regarding home office setup, including but not limited to privacy of records, technology standards, equipment standards and expectations. Compensation: The pay for this temporary role is $20 per hour, with potential for over-time and opportunities for full-time work. Compensation may be adjusted based on experience and geographic location. About Pearson Virtual Schools: At Pearson we're committed to a world that's always learning. Pearson Virtual Schools K-12 group brings high quality, online education to schools, school districts, and students in the U.S. and abroad. Hallmarks of our programs include a personalized learning approach, an award-winning curriculum and Education Management System (EMS), and dedicated, certified teachers. Supporting full-time virtual schools since 2001, our online learning solutions include Connections Academy, Pearson Online Academy, and Pearson Online Classroom. Why Join Pearson Virtual Schools & Connections Academy? &bull; Be part of a mission-driven organization expanding access to high-quality education &bull; Make a real impact on families and students during important life decisions &bull; Gain experience with a respected global education company, with potential to be considered for future full-time opportunities based on performance and business need &bull; Work remotely during a defined seasonal period &bull; Collaborate with supportive, purpose-driven teams during a high-energy season

Family Enrollment Counselor (Seasonal) - Starts April 27

Support Engineer (Contract) Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft. Summary: We are seeking a dedicated professional to support and enhance the accessibility compliance and security posture of cloud-based services. This position involves conducting comprehensive manual accessibility assessments, managing automated scanning processes, and ensuring digital experiences meet established accessibility standards. The successful candidate will work independently across multiple teams and organizations, providing technical guidance to engineering teams while maintaining accurate reporting and documentation. This role requires a detail-oriented individual who can troubleshoot complex accessibility issues, correlate findings across various tools, and help unblock teams to achieve compliance readiness. The position offers the flexibility of remote work while contributing to meaningful accessibility initiatives that span multiple organizations and tools. Job Responsibilities:<ul><li>Conduct manual accessibility reviews of web properties and digital experiences using WCAG-based testing methodologies</li><li>Execute and troubleshoot automated accessibility scans using approved enterprise tools</li><li>Review and manage the inventory of accessibility scanning tools and configurations</li><li>Provide guidance and support to engineering teams to remediate accessibility findings</li><li>Ensure scan results are accurate, actionable, and aligned to compliance requirements</li><li>Track assessment results and maintain reporting dashboards and documentation</li><li>Perform keyboard navigation testing, screen reader testing, color contrast analysis, and ARIA validation</li><li>Troubleshoot false positives, configuration issues, and scan failures in automated tools</li><li>Log, track, and manage accessibility findings including structured test reporting and remediation validation</li><li>Coordinate scan scheduling, reporting, and remediation tracking across teams</li><li>Explain accessibility issues to developers in clear, actionable terms</li><li>Support accessibility work at the division level spanning multiple organizations and tools</li><li>Evaluate a wide range of sites and tools for accessibility compliance</li></ul>Requirements:<ul><li>Accessibility certification such as IAAP CPACC, WAS, or equivalent is required</li><li>Stable work history with no gaps and tenure of more than 6 months in previous roles</li><li>Minimum 6 years of experience in accessibility assessment and compliance</li><li>Proven track record of performing manual accessibility testing</li><li>Experience managing accessibility automation tools and processes</li><li>Background in logging and tracking accessibility findings using project management tools</li><li>Demonstrated ability to provide technical guidance to engineering teams</li><li>Experience maintaining reporting dashboards and documentation</li><li>Deep knowledge of WCAG 2.1/2.2 AA standards and accessibility best practices</li><li>Manual accessibility testing expertise including keyboard navigation and screen reader testing</li><li>Proficiency with automated accessibility scanning tools such as axe, Accessibility Insights, Siteimprove, and Deque</li><li>Experience with scan result analysis and troubleshooting</li><li>Strong technical understanding of ARIA validation and color contrast requirements</li><li>Ability to troubleshoot configuration issues and scan failures</li><li>Excellent written and verbal communication skills</li><li>Strong organizational and workflow management abilities</li><li>Self-management and ability to work independently</li><li>Experience coordinating across multiple teams and organizations</li><li>Ability to explain technical concepts to non-technical audiences</li></ul>Additional Details:<ul><li>Location: Remote</li><li>Duration: 4 months</li><li>Pay Range*: $46.50 - $53 per hr</li><li>Weekly Schedule: 40 hours</li><li>Job Status: Non-Exempt</li><li>Application Deadline: Apply within 72 hours of the posting date to ensure consideration.</li></ul>This role is eligible for the following benefits:<ul><li>Medical, dental & vision</li><li>Hospital plans</li><li>401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available</li><li>Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)</li><li>Company paid short and long-term disability</li><li>Health & Dependent Care Spending Accounts (HSA & DCFSA)</li><li>Employee Assistance Program</li><li>Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave</li></ul> Benefits are subject to change and may be subject to specific elections, plan, or program terms. AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email accommodation@allegisglobalsolutions.com for other accommodation options. In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law. Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us. *We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Support Engineer

Data Analyst (Contract) Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft. Summary: This position offers a unique opportunity to work at the intersection of corporate accounting and finance systems within a dynamic, fast-paced environment. The role supports the general ledger close and consolidation process while contributing to critical system implementation initiatives. This individual will play a vital part in ensuring accurate financial reporting by managing intercompany accounting activities, maintaining data governance standards, and supporting user acceptance testing for enterprise accounting systems. The position requires a detail-oriented professional who can seamlessly transition between hands-on accounting work during monthly close cycles and systems enablement activities, including testing and data quality reviews. This role provides exposure to both operational accounting processes and transformational finance technology projects, making it ideal for someone who enjoys variety and cross-functional collaboration Job Responsibilities:<ul><li>Support monthly accounting close activities with focus on intercompany transactions and balances</li><li>Review and validate intercompany accounting entries and investigate discrepancies</li><li>Partner with accounting teams to resolve timing or posting issues affecting the close process</li><li>Assist with reconciliations, variance analysis, and close-related documentation</li><li>Support general ledger master data maintenance and data governance activities</li><li>Execute user acceptance testing for accounting and finance systems by running test scripts and validating results</li><li>Document testing outcomes, log defects, and compare results between source systems and downstream reports</li><li>Collaborate with engineering and IT teams to triage issues and validate fixes</li><li>Maintain and refresh reporting tools to support accounting operations</li><li>Support test readiness activities including access validation and scenario setup</li><li>Ensure data quality and accuracy across the general ledger environment</li><li>Follow established accounting procedures and contribute to process improvement initiatives</li></ul>Requirements:<ul><li>Bachelor's degree in Accounting or Finance</li><li>5 or more years of experience supporting accounting close execution and validation</li><li>3 to 5 years of hands-on experience with enterprise finance and accounting systems</li><li>2 to 4 years of experience executing user acceptance testing for accounting or finance systems</li><li>Strong accounting fundamentals and understanding of general ledger processes</li><li>Proficiency with enterprise accounting systems and finance technology platforms</li><li>Experience executing user acceptance testing for financial systems</li><li>Ability to validate accounting outcomes and assess financial impact across multiple systems</li><li>Strong analytical skills with attention to detail and accuracy</li><li>Excellent problem-solving abilities and capacity to investigate and resolve discrepancies</li><li>Effective communication skills for cross-functional collaboration</li><li>Ability to manage multiple priorities and meet strict deadlines</li><li>Comfort working in both structured and ad-hoc problem-solving environments</li><li>Data governance and data quality review capabilities</li><li>Documentation skills for test evidence, defects, and accounting support materials</li><li>Ability to work independently in a remote environment during Pacific Standard Time hours</li></ul>Additional Details:<ul><li>Location: Remote</li><li>Duration: 4 months</li><li>Pay Range*: $50 - $56.50 per hr</li><li>Weekly Schedule: 40 hours</li><li>Job Status: Non-Exempt</li><li>Application Deadline: Apply within 72 hours of the posting date to ensure consideration.</li></ul>This role is eligible for the following benefits:<ul><li>Medical, dental & vision</li><li>Hospital plans</li><li>401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available</li><li>Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)</li><li>Company paid short and long-term disability</li><li>Health & Dependent Care Spending Accounts (HSA & DCFSA)</li><li>Employee Assistance Program</li><li>Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave</li></ul> Benefits are subject to change and may be subject to specific elections, plan, or program terms. AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email accommodation@allegisglobalsolutions.com for other accommodation options. In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law. Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us. *We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

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