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- Server/Network/rPDU device rack, stack and cable incl. Cable Management - Rack/MOR Cabling - General supervised Deployment support - Decommission IT equipment (server and network under MSFT supervision), DBD removal only (does not perform any scanning) - Physical audits of datacenter assets - Basic Server (Discrete/Rack-based) repair following documented procedures - Physically assist in moving and racking equipment - Maintain data center facilities removing debris and empty boxes once no longer needed - Hard drive shredding - Moving Locked DBD Bins to shred area - Audit and inventory management support &amp; spine clean up - Physical audit of drinks/stationary on campus and reorder as necessary through CBRE/Staples - Perform rack movementAdditional Skills &amp; QualificationsMust be willing to get their hands dirty when the time calls for it, working a pallet jack, running cables in the data center, inventory of devices/equipment. This isn't a strictly technical role.

public

Data Center Technician

Job DescriptionPosition Overview: As a Member Services Representative, you will be the first point of contact for members seeking assistance with their health plan benefits, account status, and service-related inquiries. This is a high-impact role requiring empathy, attention to detail, and a commitment to delivering exceptional service. Key Responsibilities: -Respond to inbound calls and digital inquiries from Medicare and Medicaid members regarding benefits, claims, payments, and services. -Resolve member concerns with professionalism and empathy, ensuring first-contact resolution whenever possible. -Document all interactions accurately in the system according to compliance and procedural standards. -Collaborate with internal departments and external partners (e.g., medical groups, facilities) to resolve complex issues. -Meet or exceed performance metrics including call handling time, resolution rate, and customer satisfaction. -Participate in ongoing training and coaching sessions to maintain up-to-date knowledge of products and procedures.Additional Skills &amp; Qualificationso Must have a High School Diploma or GED o Must be flexible to work varied shifts ranging anywhere from 8 a.m. to 8 p.m., seven days a week. o Possess excellent listening skills/ability to analyze for resolution and be solution-oriented. o Must possess above-average verbal and written communication skills, proven soft skill abilities/proficiency, a strong attention to detail, and an interest in preventing errors. o Demonstrate critical thinking and decision-making abilities. o Must possess demonstrated competency in Windows (*Outlook, Word, Internet Explorer, Excel, and PowerPoint). o Ability to deliver ‘delightful’ customer service experiences and build customer satisfaction and loyalty. o Strike a positive and cooperative tone with both customers and coworkers. o Possess a positive attitude, is upbeat, outgoing, and confident. o Be self-reliant and dependable, ability to work independently and as a team. o Be patient, stress-tolerant, and show empathy. o Ability to thrive in a lively working environment and multi-task. o Ability to accept constructive feedback. o Possess ability and/or some experience in presentation capability to individuals, groups, and leadership audiences. o Ability to mentor peer group in best practice standards o Must be a team player, self-starter, and have demonstrated initiative. o Must be able to build and/or retain excellent customer relationships. o Must possess the ability to problem solve and resolve customer complaints. o Must possess the ability to upsell our products and our company, possess a sales aptitude, be passionate about our products and our customers. o Must possess basic reading, writing, and arithmetic skills (reading/math comprehension). o Must be able to do some travel. o Service-oriented, actively looking for ways to help people. o Meet quality, productivity, and behavior expectations.

Member Services Representative

Position Summary... What you'll do... Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Operates forklift following Company standards and guidelines by safely picking up, moving, placing, and positioning merchandise pallets. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Receives, stocks, and organizes merchandise and supplies from distribution centers and suppliers throughout the facility by managing inventory flow; following company policy and procedures for utilizing equipment appropriately; merchandising; working inventory exceptions; correcting shelf capacities; and completing and retaining required paperwork, logs, and other documentation. Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self-service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services. Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following forklift spotting procedures; following procedures for handling and disposing of hazardous materials; following company steel standard guidelines; and correcting and reporting unsafe situations to management. Maintains the sales floor and merchandising presentation in accordance with company policies and procedures by properly zoning the area; stocking and rotating merchandise; removing damaged or out-of-date goods; setting up, cleaning, and organizing product displays; maintaining modular integrity; receiving, sorting, staging, and delivering merchandise; ensuring prominent display of promotional and seasonal merchandise; processing defective merchandise; following company and regulatory policies and procedures for sanitation and food safety; and monitoring the area of shrink, security risks, and safety. Ensures club pick up orders are filled by assisting with picking club pick up orders throughout the day and staging; ensuring products are selected and staged according to company policy and procedures; ensuring Merchandising Associates pick orders within acceptable timeframe and are staged properly; and performing occasional audits for accuracy. Inventory: Handles, moves, and displays goods in safe and correct ways. Tracks goods, maintains in-stock levels, and controls shrinkage in a timely manner. Reports poor inventory practices and low in-stock levels in assigned area. Uses inventory tools and equipment in safe and correct ways. Forklift: Operates and maintains forklifts in safe and correct ways. Reports poor or unsafe conditions or practices in assigned areas. Tells Management when forklifts are not in proper working order. Technology: Proactively identifies Customers who need help, actively engages them, and assists them with Technology services and items. Models and helps others with technology services. Identifies shrink opportunities and problems with products, services and work areas, and takes steps to fix the problem. Properly maintains equipment and ensures products are organized and stocked in correct ways, and promptly fixes any problems. Leadership Expectations Respect for the Individual: Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through culture of belonging; creates equitable opportunities for associates to thrive and perform; helps to attract the best, diverse talent. Respect for the Individual: Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence. Respect for the Individual: Strengthens the team by helping, developing and mentoring others; recognizes others' contributions and accomplishments. Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. Service to the Customer/Member: Delivers results while putting the customer first. Service to the Customer/Member: Makes decisions based reliable information; balances short- and long-term priorities; and considers how own work impacts the team's ability to deliver on our purpose for all stakeholders. Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks; and demonstrates courage and resilience. Strive for Excellence: Drives continuous improvements; is open to and uses new technologies and skills; and supports others through change. At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet! -Health benefits include medical, vision and dental coverage -Financial benefits include 401(k), stock purchase and company-paid life insurance -Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. - Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J. The hourly wage range for this position is $19.00 to $27.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. 90 days of prior experience with Forklift Certification. Ability to safely utilize pallet jacks. Must be 18 years of age or older. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Customer Service Experience, Retail Experience, Supervising a team Primary Location... 3053 John Hawkins Pkwy, Hoover, AL 35244-1028, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

(USA) Freight Flow Associate

Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in print provided.
After applying, you may have the opportunity to schedule an in-person interview within minutes.
Get great perks.
<ul>
 <li>Flexible part time hours, generous paid time off, weekly pay and career growth opportunities</li>
 <li>Associate discounts on in-store and online merchandise, services and warranty plans</li>
 <li>Discounts at hundreds of retailers, restaurants and more</li>
 <li>401(k) plan with a company match</li>
 <li>Dental and vision insurance </li>
 <li>And many more benefits </li>
 <li>Compensation based on qualifications and experience</li>
</ul>
Play a key role in helping your store and your customer win.
<ul>
 <li>Greet customers as they enter the Print Solutions department and respond quickly and attentively</li>
 <li>Ask open ended questions to build relationships and understand customers copy print needs</li>
 <li>Use order intake tools to capture project information and offer an appropriate total print solution </li>
 <li>Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals</li>
 <li>Ask qualifying questions during consultation to generate potential leads</li>
 <li>Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.)</li>
</ul>
Essential skills and experience:
<ul>
 <li>Able to work a flexible schedule based on the store’s needs</li>
 <li>Able to work with many customers to provide a total solution</li>
 <li>Attention to detail and keen eye to notice quality issues </li>
 <li>Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs)</li>
 <li>Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment</li>
 <li>Manage conflict in a reasonable, nonconfrontational and cooperative manner</li>
 <li>Ability to act with honesty and integrity regarding customer and business information</li>
 <li>Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously </li>
</ul>
Staples does not sponsor applicants for work visas for this position. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Retail Print Sales Specialist

<h2><div>Description</div></h2><table class="Table" style="border-collapse:collapse;border-style:none;" width="708px"><tbody><tr><td style="background-color:white;border-color:white;border-style:inset;height:13px;padding:1px 1px 3px;width:695px;">Job Summary</td></tr><tr><td style="background-color:white;border-bottom:1px inset white;border-left:1px inset white;border-right:1px inset white;border-top-style:none;height:12px;padding:1px 1px 3px;vertical-align:top;width:695px;">Responsible for the planning and delivery of care utilizing nursing processes: assessment, implementation, and evaluation. Oversees the plan of care, utilizes effective problem solving strategies, and applies evidence based practice. Supports and upholds quality standards of a Magnet designated hospital and Patient Bill of Rights. Practices under the supervision of the Nursing Manager/Director. Provides compassionate and family center care for the patients admitted under observation status in 2 North.</td></tr><tr><td style="background-color:white;border-color:white;border-style:inset;height:13px;padding:1px 1px 3px;width:695px;">Job Specific Duties</td></tr><tr><td style="background-color:white;border-bottom:1px inset white;border-left:1px inset white;border-right:1px inset white;border-top-style:none;height:12px;padding:1px 1px 3px;vertical-align:top;width:695px;"><ul><li>Ensures completion of patient admission, history, and assessment. Accurately prepares and completes discharge planning as per department and hospital policies and procedures.&nbsp;</li><li>Conducts handoff with oncoming RN utilizing SBAR; documents in Cerner.&nbsp;</li><li>Plans, implements, and documents the plan of care (i.e. high risk of fall) in collaboration with other disciplines to assure safe and efficient care.</li><li>Provides nursing care that includes: IV site monitoring, suctioning, specimen collection, g- tube care, and assists medical team with specific procedures.&nbsp;</li><li>Follows physician’s orders and administers medication. Adheres to six rights of medication administration.&nbsp;</li><li>Collaborates and rounds with a multi-disciplinary team in daily care planning rounds as appropriate and fosters a Family Centered Care Environment.&nbsp;</li><li>Accountable for reporting critical values to the physicians within 30 minutes and documents a clinician notification in Cerner.&nbsp;</li><li>Completes all nursing multi-system assessment to include: head to toe, vitals, dressing changes, applies protective skin barrier, suction, feeding, bathing and repositioning.&nbsp;</li><li>Accesses electronic health record independently according to hospital policy and completes accurate and timely documentation (within 24 hours) in the patient’s electronic health record.</li><li>Communicates and documents critical lab results per hospital policy and procedures.&nbsp;</li><li>Communicates with patients and families to review plan of care and solicits input. Communicates any patient and family concerns to physician.</li><li>Educates family on emergency CPR, reflux precaution, plan of care, skin care, falls prevention, medication administration/side effects, and purpose of medication.&nbsp;</li><li>Promotes an “error free” working environment by consistently providing high-quality safe care as per hospital policies.&nbsp;</li><li>Responsible for providing a safe environment for co-workers by placing isolation/precaution signs (droplet, contact, or airborne) on door.</li><li>Responsible for indicating allergies for patients via Cerner and placing bracelet on patient.</li><li>Creates incident reports for IV infiltrates, near misses, malfunction of machine on patients, and/or falls, documenting the situation.&nbsp;</li></ul></td></tr></tbody></table><h2><div>Qualifications</div></h2> <table class="Table" style="border-collapse:collapse;border-style:none;" width="708px"><tbody><tr><td style="background-color:white;border-color:white;border-style:inset;height:13px;padding:1px 1px 3px;width:695px;">Minimum Job Requirements</td></tr><tr><td style="background-color:white;border-bottom:1px inset white;border-left:1px inset white;border-right:1px inset white;border-top-style:none;height:12px;padding:1px 1px 3px;vertical-align:top;width:695px;"><ul><li>RN - Registered Nurse RN Licensure within the State of Florida or Multi-State Enhanced Nursing License Compact (eNLC) – maintain active and in good standing throughout employment</li><li>PALS - American Heart Association PALS maintain active and in good standing throughout employment within 2 years</li><li>CPR BLS -American Heart Association BLS maintain active and in good standing throughout employment</li></ul></td></tr><tr><td style="background-color:white;border-bottom:1px inset white;border-left:1px inset white;border-right:1px inset white;border-top-style:none;height:13px;padding:1px 1px 3px;width:695px;">Knowledge, Skills, and Abilities</td></tr><tr><td style="background-color:white;border-bottom:1px inset white;border-left:1px inset white;border-right:1px inset white;border-top-style:none;height:12px;padding:1px 1px 3px;vertical-align:top;width:695px;"><ul><li>BSN degree or currently enrolled in a BSN degree program</li><li>Career Development: National certification Certified Pediatric Nurse (CPN) preferably within 2 -5 years of hire</li><li>1 year RN experience in a medical surgical environment for infants preferred</li><li>Previous experience with diverse cultures’ and belief systems around health issues is preferred</li><li>Possess proficiency in computers and Electronic Health Record (EHR) preferred</li><li>Analyzes and interprets data; utilizes information to make decisions regarding patient care</li><li>Strong time management and prioritization skills</li><li>Effective verbal and written communication skills</li><li>Experience with procedures training process for specialties: urinary cauterizations, suctioning</li><li>Leadership experience preferred (will take on rotating charge nurse duties after a year)</li><li>Works effectively in a collaborative environment</li><li>Ability to apply principles of evidence-based practice, analytical thinking, and service excellence in practice</li><li>Able to float to various nursing units while maintaining the delivery of clinical excellence and high quality service</li><li>Possesses a passion for learning</li></ul></td></tr></tbody></table> <h2><div>Job:</div></h2>Nursing - Clinical <h2><div>Department:</div></h2>2 NORTH-2100-620000 <h2><div>Job Status:</div></h2>Full Time

RN- Medical Surgical/ Observation (Full Time, Nights)

Job Identification <ul> <li> Job Title: Director, Marketing and Communications </li> <li> Department: Marketing and Communications </li> <li> Reports to: Vice President, Marketing and Communications </li> <li> Location: Alexandria, VA </li> <li> Grade: 21 </li> <li> FLSA Status: Exempt </li> </ul> Statement of Purpose: The Director, Marketing and Communications is accountable for the development and direction of media strategies and communications plans to ensure all communications are fully aligned with the strategic positioning of the organization. He/She is actively engaged with the vice president, marketing and communications and the company's executive vice president in the planning and execution of the organization's comprehensive communications and marketing strategy. He/She supports strategic planning, execution and content management for NIB's corporate meetings and conferences including two large national events. Business Communications Employees in Other Divisions Continually Supervisory Personnel Continually Associated Agency Personnel Continually SourceAmerica Frequently U.S. AbilityOne Commission Frequently Responsibility for the Work of Others The Director, Marketing and Communications, will direct and manage the performance of the Program Director, Communications, and Branding and Packaging Manager. The position will also play a significant role in the oversight of outside public relations firms, podcast and video production companies, websites, social media agencies, freelance writers and publishing agencies, and other communications and marketing consultants. The position will also contribute significantly to the onboarding and management of marketing and advertising agencies as needed. Education BA/BS degree in journalism, public relations, communications, marketing or relevant discipline from a regionally accredited university or college or other related field or equivalent experience. An equivalent combination of education and experience is also acceptable. Training and Specialized Knowledge <ul> <li> A strong, dynamic leadership style, assertive and with the ability to motivate and collaborate with individuals from cross functional groups. </li> <li> A strong team player, and effective communicator facilitating collaboration between departments. </li> <li> Excellent time management skills to coordinate various tasks and ensure priorities are addressed promptly. </li> <li> Strong organizational skills and multitasking abilities are essential with paramount attention to detail to ensure accuracy in communication, documentation, and marketing collateral. </li> <li> Ability to work under pressure and manage multiple projects simultaneously. Able to oversee the execution of key initiatives for successful implementation. </li> <li> Strong understanding of operational best practices, ability to analyze and recommend improvement. </li> <li> Skilled at fostering a collaborative and high performing work environment, promoting teamwork and continuous improvement. </li> <li> Possess strong critical thinking skills with the ability to anticipate needs, identify potential challenges, and propose effective solutions to execute organizational goals. </li> <li> Proactive and self-motivated with a positive can-do attitude. </li> </ul> Core Competencies <ul> <li> Accountability </li> <li> Communication Skills </li> <li> Ethics /Integrity </li> <li> Customer Care </li> <li> Job Knowledge/ Technical Skills </li> <li> Decision Making </li> <li> Judgment and Problem Solving </li> <li> People Management </li> <li> Process Improvement </li> </ul> Experience Ten plus years of hands-on communications and marketing experience preferred. 5+ years at a manager level directing the work of others or equivalent experience. Travel 30% Specific Duties and Responsibilities <ul> <li> Responsible for the management of all public and media relations; social media; internal communications; video and podcast production; associated agency relations and editorial oversight for publications and corporate websites. </li> <li> Provide oversight, strategic direction, and messaging for corporate communications programs and written communications, including electronic and print communications, company publications, media / press material, reports, agency and partner communications, and social media / online engagement communications. </li> <li> Field inbound media requests and deliver key content, quotes and materials in a timely manner and screen media requests for value to the business and determining company participation. </li> <li> Ensure that all activities related to obtaining, maintaining, and renewing SKILCRAFT licenses and permits are managed in a timely and accurate manner. </li> <li> Provides oversite for compliance with applicable ISO requirements and regulations. She/He will assist in monitoring, documenting, and reviewing SOP status to ensure accuracy and compliance with standards. </li> <li> Identify, prepare for, and manage issues as needed , including consulting with appropriate departments to secure approval of media statements. </li> <li> Works with Vice President, Marketing and Communications to identify internal and external marketing / communications opportunities and solutions, and to define and execute appropriate strategies to support them. </li> <li> Provide strategic support and management of the organization's meetings and events, including national conferences; facilitate conference planning committee composed of nonprofit agency CEOs and NIB leadership. </li> <li> Collaborate with the marketing/creative team to develop integrated communication campaigns for product and company initiatives that maximize the impact of strategic messages. </li> <li> Work closely with marketing and advertising staff and consultants to develop and implement the organization's overall marketing strategy and product/service-specific marketing campaigns. </li> <li> Maintains NIB brand guidelines and ensuring packaging and graphics design meets industry best practices and federal guidelines. Actively engages with Vice President, Marketing and Communications in the execution of the organization's communication and marketing strategy through branding, graphic design, conference and trade show graphics packaging design and brand licensing. </li> </ul> <ul> <li> Work closely with the vice president, marketing and communications on developing, managing, and executing company's comprehensive integrated marketing and communications plan to ensure the company's positioning and messaging align with creative designs. </li> <li> Counsel the organization's President and other senior management leaders on public relations, marketing, and communication matters. </li> </ul> <ul> <li> Manage and mentor the work of all direct reports. Manage full-time consultants and public relations agencies of record to ensure effective and efficient departmental functions. </li> <li> Advise and assist associated agency public relations and marketing staff in the development and execution of local communications and marketing efforts. </li> <li> Develop and maintain strong relationships with associated agency counterparts and engage as needed in support of national public relations and marketing activities. </li> <li> Provide strategic communications support on high-visibility, national issues and initiatives; oversee and integrate communications efforts and messages across organizational departments and external stakeholders, as necessary. </li> <li> Lead special projects at the direction of the vice president, marketing, and communications to advance the mission and goals of the organization. </li> </ul> This job description does not imply that these are the only duties to be performed. The incumbent in this position will perform such other tasks as may be required for the effective operation of the Division/Department upon receipt from his/her supervisor. NIB IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER NIB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Director, Marketing and Communications

Job Identification <ul> <li> Job Title: Sales Manager, NYSPSP </li> <li> Department: New York State Preferred Source Program for People Who Are Blind </li> <li> Reports to: Senior Director, Business Development and Program Sales </li> <li> Location: Metro New York City, New York (Remote) </li> <li> Grade: 19 </li> <li> FLSA Status: Exempt </li> </ul> Statement of Purpose Plan, manage and execute sales related activities to New York State and local government, focused on the metro New York City area, including, but not limited to, the five boroughs and Long Island. This includes specific account management and business development activities for assigned accounts, with the purpose of meeting NYSPSP's annual product and services growth goal targets. Business Communications <ul> <li> Employees in Other Divisions Regular/Ongoing </li> <li> Supervisory Personnel Regular/Ongoing </li> <li> Associated Agency Personnel Regular/Ongoing </li> <li> Customer Point Personnel Regular/Ongoing </li> </ul> Education Undergraduate degree in Communications, Marketing, or Business from an accredited university or college or other related field or equivalent experience. An equivalent combination of education and experience is also acceptable. Training and Specialized Knowledge Knowledge of state government procurement policies and procedures and their relationship to the OGS program. The candidate will possess superior written and verbal communications, analytical skills, and the ability to develop and convey concepts, with experience and knowledge of state industry organizations to maximize business development opportunities in alignment to NYSPSP strategy. The ability to gain internal support, operate independently with limited supervision, and establish solid working relationships with staff, peers, partners, and customers while displaying a high degree of tact and diplomacy is required. Core Competencies <ul> <li> Accountability </li> <li> Communication Skills </li> <li> Ethics /Integrity </li> <li> Customer Care </li> <li> Job Knowledge/ Technical Skills </li> <li> Process Improvement </li> </ul> Additional Core Competencies <ul> <li> Computer Skills - Microsoft Office </li> <li> CRM software </li> <li> Time management </li> </ul> Experience 8+ years selling experience is required, most recently within the State Government market. Experience selling medical, safety, office or related products preferred. Experience selling call center or document scanning services a plus. Experience using Salesforce or other CRM is preferred. Travel Up to 60%. Must reside near metro New York City, New York area. Specific Duties and Responsibilities <ul> <li> Perform all sales activities of our offerings to New York State or City government accounts. </li> <li> Identify and contact potential customers through various channels including direct sales, emails, tele-sales, networking, trade shows, social media, and market research. </li> <li> Secure new business by effectively presenting the value proposition and persuading customers to commit. </li> <li> Achieve sales within designated territory. </li> <li> Prepare and do sales presentations - delivering compelling product/service demonstrations and presentations to prospective clients, promoting our program. </li> <li> Relationship building - cultivating strong connections with customers through regular communication and personalized engagement. </li> <li> Account management - maintain ongoing relationships with existing customers to ensure satisfaction and generate repeat business. </li> <li> Negotiate pricing and contract terms to reach mutually beneficial agreements. </li> <li> Manage existing contracts and renewals. </li> <li> Sales reporting - tracking sales activity, pipeline management, and providing regular updates to sales management. </li> <li> Utilize Salesforce and Oracle reports to track, gather and analyze sales data. </li> <li> Engage customers to broaden the breadth purchased by current customers. </li> <li> Provide effective customer service as required on issues with orders or contracts. </li> <li> Prepare proposals, RFP responses, bid submissions, quote requests and inquiries from assigned accounts. </li> <li> Assist in marketing efforts. </li> <li> Maintain accurate and complete records of all account contacts, activities, and a development pipeline of opportunities - using Salesforce and internal systems. </li> <li> Represent the company at approved seminars, shows and conferences. </li> <li> Establish high level contact relationships at current and potential customer locations. </li> <li> Develop a thorough knowledge of the customer organizational and operational structure and understand who can influence buying decisions. </li> <li> Provide up to date account plans and strategies, action plans, and recent activity and target dates. </li> <li> Control expenses and manage resources effectively to meet budget requirements. </li> <li> Support and communicate with our affiliated agencies - providing sales intel, new product and service development, pricing comparisons. </li> <li> Focus sales efforts to help our affiliated agencies grow employment for people who are blind. </li> <li> Assist leadership in preparing sales results, data and reports for meetings and special projects. </li> <li> Support customer care and finance departments by supplying data, information and interacting with customers to solve order or payment issues. </li> <li> Control expenses and manage resources effectively to meet budget requirements. </li> <li> Prepare and submit expense reports timely and maintain other administrative forms and reports as directed. </li> </ul> This job description does not imply that these are the only duties to be performed. The incumbent in this position will perform such other tasks as may be required for the effective operation of the Division/Department upon receipt from his/her supervisor. NIB IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER NIB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Sales Manager

Job Identification <ul> <li> Job Title: Program Manager, Performance and Digital Marketing </li> <li> Department: Marketing and Communications </li> <li> Reports to: Vice President, Marketing & Communications </li> <li> Location: Alexandria, VA </li> <li> Grade: 19 </li> <li> FLSA Status: Exempt </li> </ul> Statement of Purpose The Performance and Digital Marketing Manager executes growth marketing and digital strategies to ensure full alignment with the departmental goals. He/She manages the organization's overall digital media strategy, including but not limited to marketing, advertising, videos, corporate websites and landing pages, social and paid media, search engine optimization (SEO), and other digital campaigns and assets. Performance and Digital Marketing Manager supports and directs development and implementation o f product and services marketing initiatives that support business growth. He/She is actively engaged in overseeing product data and digital analytics. Business Communication <ul> <li> Employees in Other Divisions Regularly </li> <li> Supervisory Personnel Regularly </li> <li> Associated Agency Personnel Regularly </li> <li> Federal and/or State Government Agencies Occasionally </li> <li> Third Party Vendors and Contractors Regularly </li> </ul> Education Bachelor's degree from a regionally accredited university or college, preferably in Marketing or Interactive Communications or the equivalent experience in a related field. An equivalent combination of education and experience may also be acceptable. Responsibility for the Work of Others The position will play a significant role in the oversight of outside digital advertising firms, video production companies, social media agencies, and other marketing and communications consultants. It will also contribute significantly to the onboarding and management of marketing and advertising agencies as needed. Training and Specialized Knowledge <ul> <li> Candidate must be able to produce accurate and compelling marketing collateral under deadline with attention to detail. </li> <li> Good understanding of marketing and web platforms and technologies (e.g., Constant Contact, WordPress), as well as experience with Google Analytics, Google Ads, SEO best practices and SEO software (Google Search Console, Raven Tools) enterprise content management systems, digital marketing and social advertising, online social networking and website tools, and video editing and production. </li> <li> Must be proficient in Microsoft Office Suite including Word, PowerPoint, Outlook, and Excel. Familiarity with HubSpot or other CRMs a plus. </li> <li> Strong organizational and research skills are required. </li> <li> Ability to analyze metrics to implement performance improvement is necessary. </li> <li> Strong ability to work under pressure and manage multiple projects simultaneously. </li> <li> Ability to work collaboratively and to help mentor team members. </li> </ul> Core Competencies <ul> <li> Accountability </li> <li> Communication Skills </li> <li> Ethics/Integrity </li> <li> Customer Care </li> <li> Job Knowledge/Technical Skills </li> <li> Process Improvement </li> </ul> Experience 8+ years of related communications and marketing experience; and a demonstrated ability to manage web-based projects and digital media. Travel Approximately 30%, as required for conferences and video shoots. Specific Duties and Responsibilities Responsible for marketing initiatives, including: <ul> <li> Crafting, guiding, and implementing NIB's overall digital marketing strategy, including: <ul> <li> Managing NIB's corporate identity across digital platforms. </li> <li> Providing strategic direction on and day-to-day oversight of NIB's social media strategy, including organic and paid content. </li> <li> Establishing an overall digital content strategy that integrates web, social media, ad words and paid media campaigns. </li> <li> Maintaining a consistent tone and message across all digital platforms. </li> <li> Developing regular reports to track key metrics across digital platforms. </li> <li> Assisting in strategy, development, implementation, tracking, and reporting of paid media campaigns. </li> <li> Executing email marketing campaigns </li> </ul> </li> <li> Managing and optimizing NIB's Google Ads strategy including: <ul> <li> Creating, updating, and monitoring ad copy. </li> <li> Analyzing performance data to identify trends and patterns to improve campaign effectiveness. </li> <li> Partnering with other departments to ensure that all advertising campaigns meet objectives that are set such as leads generation. </li> <li> Creating and managing landing pages and conversion tracking tools such as Google Analytics/HubSpot Dashboards to measure campaign effectiveness. </li> <li> Creating reports detailing campaign results and making recommendations for future campaigns. </li> </ul> </li> <li> Developing and guiding NIB's search engine optimization (SEO) strategy including: <ul> <li> Maintaining meta descriptions and meta titles on NIB.org webpages. </li> <li> Optimizing existing on-page content in support of SEO goals. </li> <li> Exploring tactics to promote content to drive link-clicks and organic traffic to NIB.org. </li> <li> Setting up on-site conversions to capture leads on NIB.org. </li> <li> Assisting with NIB's blog strategy to include optimizing content for SEO purposes. </li> </ul> </li> <li> Managing NIB's presence on social media while effectively tracking and gathering metrics and measurements including: <ul> <li> Executing social media strategy, including measurable goals, and supporting tactics. </li> <li> Leading NIB's social media marketing campaigns based on business priorities; developing campaigns, executing tactics, and reporting results. </li> <li> Managing paid social media advertising efforts. </li> <li> Serving as NIB's subject matter expert and advisor for social media for NIB associated agencies. </li> </ul> </li> <li> Executing NIB's video strategy to include: <ul> <li> Maximizing usage on social media, paid campaigns, and others. </li> <li> Managing relationships with external video production companies, including developing and accessibility features. </li> <li> Maintaining NIB's video library, including NIB's presence on YouTube. </li> </ul> </li> <li> Product and Services Marketing and Data Management: <ul> <li> Influential in developing product and services marketing strategy executed across traditional and digital ecosystems. </li> <li> Developing and analyzing KPIs, metrics, and methodologies pertaining to campaigns that measure the health of the business. </li> <li> Staying up to date on buying trends and criteria; adjusting strategies to meet current industry standards. </li> <li> Collaborating with product, business development and operations teams to </li> </ul> </li> </ul> This job description does not imply that these are the only duties to be performed. The incumbent in this position will perform such other tasks as may be required for the effective operation of the Division/Department upon receipt from his/her supervisor. NIB IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER NIB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Program Manager, Performance and Digital Marketing

Founded in 1960, Duane Reade is the largest drug store chain in the metropolitan New York City area, offering a variety of prescription and over-the-counter drugs, health and beauty care items, cosmetics, greeting cards, photo supplies, and photofinishing. A cashier is the last point of sale so the cashier should be able to leave a lasting impression on the customer to want to come back. A Cashier is responsible for maintaining outstanding customer service as per Company standards, processing sales quickly, accurately and efficiently, cash register operations and safeguarding company assets. Key Responsibilities: &bull; Greet customers entering Duane Reade location &bull; Process all sale transactions by receiving payment by cash, check, credit cards, vouchers, or automatic debits. &bull; Process merchandise returns and exchanges. &bull; Register customers for the Dollar Reward Savings Club card. &bull; Answer customers' questions, and provide information on procedures or policies. &bull; Compute and record totals of transactions. &bull; Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. &bull; Issue receipts, refunds, credits, or change due to customers. &bull; Issue trading stamps, and redeem food stamps and coupons (if applicable). &bull; Maintain clean and orderly checkout areas. &bull; Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately. &bull; Resolve customer complaints. &bull; Compile and maintain non-monetary reports and records. &bull; Stock shelves, and mark prices on shelves and items. $16.5 - $18.25 / Hourly

Duane Reade Cashier

Duane Reade is seeking a dynamic, flexible and motivated team player to join the Pharmacy department as a Pharmacy Technician. This position will be responsible for verification of prescription information within Duane Reade Pharmacies. Essential Duties and Primary Responsibilities include, but are not limited to:<ul><li>Verifies that the prescription information is complete and accurate.</li><li>Retrieves, counts, pours, weighs, measures and sometimes mixes medication.</li><li>Prepares the prescription labels, selects the type of container and affixes the prescription and other labels to the container.</li><li>Prices and files the prescription and insures that it is checked by a Pharmacist before it is given to the patient.</li><li>May establish and maintain patient profiles, prepare insurance claim forms and stocks and takes inventory of prescription medications.</li><li>Refers any questions regarding prescriptions, drug information or health matters to a Pharmacist.</li><li>Performs any other duties as assigned by the Pharmacist.</li><li>Scan merchandise on the register.</li><li>Stock merchandise on the shelves.</li></ul>$17.5 - $21.5 / Hourly

Duane Reade Pharmacy Technician

<ul><li>Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.</li><li>Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.</li><li>Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.</li><li>Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.</li></ul>Operations<ul><li>Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.</li><li>Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.</li><li>At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.</li><li>Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.</li><li>Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.</li><li>Accountable for completion of non-clinical patient calls.</li><li>Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.</li><li>Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.</li><li>Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.</li><li>Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.</li><li>Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. </li><li>Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.</li><li>Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.</li></ul>People & Performance Management<ul><li>Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.</li><li>Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.</li><li>Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.</li><li>Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.</li><li> Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.</li></ul>Training & Personal Development<ul><li>Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li><li>Maintains and enhances current knowledge and skills related to pharmacy and healthcare.</li><li>Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.</li><li>Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.</li></ul>Communication<ul><li>Communicates with pharmacy team, relaying messages from the support center or other key emails as required.</li><li>Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager</li></ul>Basic Qualifications<ul><li>High School Diploma, GED, or equivalent.</li><li>PTCB or ExCPT certification (except in Puerto Rico).</li><li>Has one year of work experience as a pharmacy technician in a retail or hospital setting.</li><li>Must be fluent in reading, writing, and speaking English (except in Puerto Rico).</li><li>Requires willingness to work flexible schedule, including evening and weekend hours.</li><li>Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)</li></ul>Preferred Qualifications<ul><li>Previous people management/ leadership experience.</li><li>Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.</li></ul>We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

Pharmacy Operations Manager

<ul><li>Models and delivers a distinctive and delightful customer experience.</li><li>Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.</li><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li></ul> Operations<ul><li>Provides customers with courteous, friendly, fast, and efficient service.</li><li>Recommends items for sale to customer and recommends trade-up and/or companion items.</li><li>Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.</li><li>Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.</li><li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.</li><li>Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li><li>Has working knowledge of store systems and store equipment.</li><li>Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.</li><li>Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).</li><li>Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul> Training & Personal Development<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li><li>Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul>Basic Qualifications<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>Requires willingness to work flexible schedule, including evenings and weekend hours.</li></ul>Preferred Qualifications<ul><li>Prefer six months of experience in a retail environment.</li><li>Prefer to have prior work experience with Walgreens.</li><li>Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li><li>Prefer good computer skills.</li><li>Prefer the knowledge of store inventory control.</li><li>Prefer PTCB certification.</li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $17 - $18.25 / Hourly

Pharmacy Customer Service Associate

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals. Walgreens is proud to invest & champion an earn while you learn" Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician. <ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li><li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li><li>Models and delivers a distinctive and delightful customer experience.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Develops strong relationships with most valuable customers.</li></ul>Operations<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li><li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li><li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li><li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li><li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li><li>Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul>Basic Qualifications<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>Requires willingness to work flexible schedule, including evening and weekend hours.</li></ul>Preferred Qualifications<ul><li> Prefer six months of experience in a retail environment. </li><li> Prefer to have prior work experience with Walgreens. </li><li> Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. </li><li> Prefer good computer skills. </li><li> Prefer the knowledge of store inventory control. </li><li> Prefer PTCB certification. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $17 - $20.5 / Hourly

Pharmacy Technician / Pharm Tech Apprenticeship

<ul><li>Models and delivers a distinctive and delightful customer experience.</li><li>Registers sales on assigned cash register and provides customers with courteous, fair, friendly, and efficient checkout service.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Develops strong relationships with most valuable customers.</li></ul>Operations<ul><li>Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.</li><li>Recommends items for sale to customer and recommends trade-up and/or companion items. Assists with OTC products, and takes customer to aisle when possible.</li><li>Operates pharmacy systems to obtain patient prescription status.</li><li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li><li>Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.</li><li>Implements Company asset protection procedures to identify and minimize profit loss.</li><li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.</li><li>Has working knowledge of store systems and store equipment.</li><li>Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Attends training and completes PPLs requested by Manager or assigned by corporate.</li></ul>Basic Qualifications<ul><li>Must be fluent in reading, writing, and speaking English.</li><li>Requires willingness to work flexible schedule, including evenings and weekend hours.</li></ul>Preferred Qualifications<ul><li> Prefer six months of experience in a retail environment. </li><li> Prefer to have prior work experience with Walgreens. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $17.5 - $19 / Hourly

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