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- Server/Network/rPDU device rack, stack and cable incl. Cable Management - Rack/MOR Cabling - General supervised Deployment support - Decommission IT equipment (server and network under MSFT supervision), DBD removal only (does not perform any scanning) - Physical audits of datacenter assets - Basic Server (Discrete/Rack-based) repair following documented procedures - Physically assist in moving and racking equipment - Maintain data center facilities removing debris and empty boxes once no longer needed - Hard drive shredding - Moving Locked DBD Bins to shred area - Audit and inventory management support &amp; spine clean up - Physical audit of drinks/stationary on campus and reorder as necessary through CBRE/Staples - Perform rack movementAdditional Skills &amp; QualificationsMust be willing to get their hands dirty when the time calls for it, working a pallet jack, running cables in the data center, inventory of devices/equipment. This isn't a strictly technical role.

public

Data Center Technician

Responsibilities: • Will be handling about 35-45 inbound calls per day, sometimes more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per call. • This person will be responsible for handling inbound calls pertaining to insurance servicing questions. • Will receive questions from borrowers, insurance agents and financial institutions. • The insurance questions will pertain to home owners insurance and will be from borrowers, insurance agents and financial institutions. • Majority of calls will be in regards to payment and/or coverage questions. • The CSR must be able to multi-task between various systems to research and document the phone calls. • The CSR has to respond quickly and accurately ensuring that both our internal and external standards are being met on a consistent basis. • Problem solving and problem resolutions skills are required as well as the ability to handle all calls in a professional manner. MUST HAVE: • At least 1 year of RECENT customer service experience (call center experience is preferred, but will consider candidates with front desk/admin experience - NOT just retail or food service) • Efficient in using a windows PC computer and navigating their software system (super easy to learn) • typing: at least 35 WPM • Good verbal and written communication skills (will be on the phone all day and be required to follow up via email in some instances) • internet connection - will be required to train remote and work remote. • Reliable transportation NICE TO HAVE: • 2+ years of call center experience • Insurance or mortgage background

Customer Service Representative

Job DescriptionPosition Overview: As a Member Services Representative, you will be the first point of contact for members seeking assistance with their health plan benefits, account status, and service-related inquiries. This is a high-impact role requiring empathy, attention to detail, and a commitment to delivering exceptional service. Key Responsibilities: -Respond to inbound calls and digital inquiries from Medicare and Medicaid members regarding benefits, claims, payments, and services. -Resolve member concerns with professionalism and empathy, ensuring first-contact resolution whenever possible. -Document all interactions accurately in the system according to compliance and procedural standards. -Collaborate with internal departments and external partners (e.g., medical groups, facilities) to resolve complex issues. -Meet or exceed performance metrics including call handling time, resolution rate, and customer satisfaction. -Participate in ongoing training and coaching sessions to maintain up-to-date knowledge of products and procedures.Additional Skills &amp; Qualificationso Must have a High School Diploma or GED o Must be flexible to work varied shifts ranging anywhere from 8 a.m. to 8 p.m., seven days a week. o Possess excellent listening skills/ability to analyze for resolution and be solution-oriented. o Must possess above-average verbal and written communication skills, proven soft skill abilities/proficiency, a strong attention to detail, and an interest in preventing errors. o Demonstrate critical thinking and decision-making abilities. o Must possess demonstrated competency in Windows (*Outlook, Word, Internet Explorer, Excel, and PowerPoint). o Ability to deliver ‘delightful’ customer service experiences and build customer satisfaction and loyalty. o Strike a positive and cooperative tone with both customers and coworkers. o Possess a positive attitude, is upbeat, outgoing, and confident. o Be self-reliant and dependable, ability to work independently and as a team. o Be patient, stress-tolerant, and show empathy. o Ability to thrive in a lively working environment and multi-task. o Ability to accept constructive feedback. o Possess ability and/or some experience in presentation capability to individuals, groups, and leadership audiences. o Ability to mentor peer group in best practice standards o Must be a team player, self-starter, and have demonstrated initiative. o Must be able to build and/or retain excellent customer relationships. o Must possess the ability to problem solve and resolve customer complaints. o Must possess the ability to upsell our products and our company, possess a sales aptitude, be passionate about our products and our customers. o Must possess basic reading, writing, and arithmetic skills (reading/math comprehension). o Must be able to do some travel. o Service-oriented, actively looking for ways to help people. o Meet quality, productivity, and behavior expectations.

Member Services Representative

Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace. As a Sr. Mechanical Engineer on the Inspection Technology team, you will help develop remote delivery systems to perform non-destructive examination in the commercial nuclear market. You will report to the Manager of Inspection Technology and will be based at our Waltz Mill facility in Madison, PA. This is a mobile position that is expected to be on site at least 2-3 days per week. Key Responsibilities: <ul> <li>Executing project engineering functions to ensure customer commitments are met.</li> <li>Preparing design reports and technical specifications.</li> <li>Perform hand calculations and applying design-by-rule formulae.</li> <li>Perform Design activities in accordance with the design process. Create, modify, maintain and responsible for all or parts of a project consisting of: cost estimating, functional/design specifications, detailed design with calculations to support, tooling concepts, holding design reviews, final manufacturing drawings, following fabrication, assembly and tooling qualification, training of personnel, first field implementation of new tooling.</li> <li>Creating and/or revising procedures/drawings in support of design or field activities.</li> <li>Troubleshoot, repair and functionally test electro/mechanical equipment.</li> <li>Become proficient with software used to perform inspection activities at nuclear plant sites.</li> <li>Interface on a regular basis with vendors and other internal functional groups on engineering level to obtain information necessary to perform work assignments.</li> <li>Identify and recommend improvements in processes on continuing basis and assist in implementation.</li> <li>Support field implementation and troubleshooting of equipment used for inspections at nuclear plant sites.</li> </ul> Qualifications: <ul> <li>Bachelor's Degree in Mechanical Engineering.</li> <li>A minimum 3+ years of experience.</li> <li>Nuclear power plant and knowledge of nuclear industry requirements experience is desirable</li> <li>Knowledge about non-destructive examination techniques is desirable.</li> <li>Knowledge about robotics, multi-axis scanners and control systems.</li> </ul>We are committed to transparency and equity in all of our people practices. The base salary range for this position, which is dependent upon experience, qualifications, and skills, is estimated to be $85,200.00 to $106,500.00 per year. Why Westinghouse? Our benefits package is tailored to meet the diverse needs of our employees, while also promoting wellness and career growth. The following are representative of what we offer: <ul> <li> Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options </li> <li> Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members </li> <li> 401(k) with Company Match Contributions to support employees' retirement </li> <li> Paid Vacations and Company Holidays </li> <li> Opportunities for Flexible Work Arrangements to promote work-life balance </li> <li> Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers </li> <li> Global Recognition and Service Programs to celebrate employee accomplishments and service </li> <li> Employee Referral Program </li> </ul> Westinghouse Electric Company is the global nuclear energy industry's first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system: <ul> <li> Safety and Quality </li> <li> Integrity and Trust </li> <li> Customer Focus and Innovation </li> <li> Speed and Passion to Win </li> <li> Teamwork and Accountability </li> </ul> While our Global Headquarters are located in Cranberry Township, PA, we have over 11,000 employees working at locations in 19 different countries. You can learn more by visiting http://www.westinghousenuclear.com . Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities Get connected with Westinghouse on social media: Twitter | Facebook | LinkedIn | YouTube Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Sr. Mechanical Engineer

Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace. About the role: As an Administrator - Business and Product Delivery you will support the Fuel Contract Managers (FCM) in the delivery of a suite of commercial sales contracts relating to Fuel Components / Intermediate manufacture, internal order creation, invoicing and shipping. You will support other commercial sales contracts on behalf of the Company, ensuring that all deliveries are made (OTIFWC - On Time, In Full, Without Complaint) and that contractual obligations are understood and achieved to deliver value to Westinghouse and its customers. You will report to the EMEA Fuel Portfolio Manager. This is a hybrid role, located in Colombia, SC. Key Responsibilities:<ul> <li>Support the manufacturing and delivery of all relevant contract deliverables</li> <li>Work with departments e.g. Production, Quality, Technical, and Financial that help deliver contracts</li> <li>Represent us as one of the interfaces with the customer by building excellent customer and other partner relationships to support contract delivery</li> <li>Coordination and support of customer meetings/visits/audits/surveillances</li> <li>Raise and co-ordinate contractual Sales Orders and Scheduling Agreements and Invoices in SAP</li> <li>Manage 'Customer Demand' within existing systems</li> <li>Monitor/Report on financials including all income, margin and cash forecasting, invoicing and cash collection</li> <li>Assist and verification of the Preparation of all delivery documentation including collaborating with different internal support groups</li> <li>Co-ordinate compliance with relevant Export Licenses - including application</li> <li>Produce Corrective Action Program (CAP) entries along with tracking through completion and closure</li> <li>Support FCMs in the management of any risk, mitigation plans and escalations</li> <li>Customer SharePoint site maintenance</li> <li>Maintain systems and control to support delivery of opportunities and continuous improvement</li> <li>Support the team with new opportunities through our Stage Gate process and working with Commercial Integration / Customer Account Managers in reviewing offer letters and contract drafts.</li> </ul>Qualifications:<ul> <li>Essential to have customer experience</li> <li>Desirable to have commercial experience</li> <li>Desirable to have experience in business and finance.</li> <li>Bachelor's degree in a technical discipline; engineering. Specific relevant experience may be substituted for the bachelor's degree being in a non-technical discipline. Nuclear industry experience.</li> </ul> <ul> <li>Operate Business Systems such as SAP/PRIME/CAP/ENOVIA</li> <li>Demonstrated experience of continuous improvement</li> <li>Be aware and comply with regulatory and company procedures and standards e.g. safety, quality, risk and security appropriate to the role</li> </ul>We are committed to transparency and equity in all of our people practices. The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $64,800 to $81,000 per year. #LI-Hybrid Why Westinghouse? Our benefits package is tailored to meet the diverse needs of our employees, while also promoting wellness and career growth. The following are representative of what we offer: <ul> <li> Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options </li> <li> Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members </li> <li> 401(k) with Company Match Contributions to support employees' retirement </li> <li> Paid Vacations and Company Holidays </li> <li> Opportunities for Flexible Work Arrangements to promote work-life balance </li> <li> Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers </li> <li> Global Recognition and Service Programs to celebrate employee accomplishments and service </li> <li> Employee Referral Program </li> </ul> Westinghouse Electric Company is the global nuclear energy industry's first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system: <ul> <li> Safety and Quality </li> <li> Integrity and Trust </li> <li> Customer Focus and Innovation </li> <li> Speed and Passion to Win </li> <li> Teamwork and Accountability </li> </ul> While our Global Headquarters are located in Cranberry Township, PA, we have over 11,000 employees working at locations in 19 different countries. You can learn more by visiting http://www.westinghousenuclear.com . Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities Get connected with Westinghouse on social media: Twitter | Facebook | LinkedIn | YouTube Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

FDCM Contract Administrator

Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At WECTEC Staffing Services, a wholly-owned subsidiary of Westinghouse Electric Company LLC, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace. Opportunity Overview: Engineer, Principal Nuc (Heat Exchanger Program Engineer) based in Juno Beach, FL but you can work remote. This is a 1 year. contract assignment.(W-2) You will perform engineering activities that support projects and operations across the nuclear business. Employees in this role apply broad nuclear plant engineering experience and principles to make decisions and recommendations. Individuals work with independence and have wide latitude to exercise judgment over technical solution development. Work hours: 20-40 hours per week depending on demand. Will potentially require some night shift support/coverage. Your Day-to-Day: &bull; The Heat Exchanger Program Engineer. Review HX inspection results, including coordination with NDE personnel. &bull; Support making recommendations for maintaining program heat exchanger reliability. Perform Heat exchanger margin calculations. &bull; Support maintenance evolutions and support recommendations for deficient conditions. Support monitoring of program health and perform assessments. &bull; Provide regulatory oversight for generic letter 89-13 heat exchangers. &bull; Update procedures. &bull; Perform calculations supporting maintaining design criteria and licensing basis. &bull; Provide tube plugging criteria. Long and intermediate term plans for HX replacement. &bull; Routine performance monitoring. &bull; Maintain program processes that confirm that maintenance practices, operating procedures, and training are appropriate based on service conditions and are to ensure the equipment will function as intended. Who You Are: Required Qualifications &bull; Bachelor's - Engineering &bull; Experience: 7+ years &bull; Nuclear Experience: 0+ years Preferred Qualifications &bull; Nuclear Experience: 2+ years &bull; Experience with Eddy current testing of heat exchangers &bull; Experience with GL 89-13 &bull; Experience with Thermal Performance reviews &bull; Experience with Proto-HX Our Safety Pledge to You: If you are as committed to your success as we are committed to your safety, then this is the position for you! For us, our guiding principle has always been and will continue to be the safety of our people. It's that simple! Why WECTEC Staffing Services? WECTEC Staffing Services delivers customer-focused solutions, offering everything from high-volume, cost-effective staffing to specialized niche roles, while maintaining best-in-class service. Our employees bring expertise across technical and corporate functions, supporting international contracts in over five countries. We invite you to explore opportunities within our distinguished global talent network. WECTEC Staffing Services offers competitive pay to all of our employees. Additionally, most positions qualify for benefits including the following:<ul> <li>Comprehensive Health and Income Protection Benefits</li> <li>401(k) Savings Plan</li> <li>Paid Vacations for Qualifying Positions</li> </ul>We are committed to transparency and equity in all our people practices. The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $80.00/hr to $85.00/hr. WECTEC Staffing Services continues to successfully place professional and technical resources into key roles globally. You can learn more by visiting www.wectecstaffing.com You can submit your completed application, and explore other available options, using the following link: careers.westinghousenuclear.com Get connected with WECTEC Staffing Services on social media: LinkedIn Equal Opportunity Employer including Veterans and Individuals with Disabilities Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Engineer, Principal - Nuc

Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace. About the role: As a Fab & Install Electrician B you will fabricate and install conduit, cable, breakers, junction boxes, control panels and structural components in an operating industrial manufacturing facility. Pull, terminate and splice cable and wire. Move, assemble and install all types and sizes of machinery and equipment You will report to the Maintenance Team Manager and be located at Columbia, SC. You will be onsite 100%. Key Responsibilities: <ul> <li>Fit, cut, bend, grind, thread and torch metal and other materials following engineered drawings and specifications.</li> <li>Assemble conduit, cable tray, bus duct, machinery, panels, breakers, switchgear and structural members in fabrication shop and plant locations.</li> <li>Measure, bend, cut and fit small and large bore (3 and 4") conduit Pull and terminate cable, wire and fiber optic cable.</li> <li>Transport, rig and hoist materials and equipment.</li> <li>Read and interpret drawings, schematics and specifications.</li> </ul> Qualifications: <ul> <li>High School diploma or GED</li> <li>5 years related experience in industrial construction or fabrication.</li> <li>Can demonstrate basic mechanical skills in fabrication, cable installation, and terminations. NFPA 70E qualified.</li> <li>Can respirator qualification.</li> </ul>We are committed to transparency and equity in all of our people practices. The hourly pay range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $32.00 to $41.00 per hour. #LI-Onsite Why Westinghouse? Our benefits package is tailored to meet the diverse needs of our employees, while also promoting wellness and career growth. The following are representative of what we offer: <ul> <li> Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options </li> <li> Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members </li> <li> 401(k) with Company Match Contributions to support employees' retirement </li> <li> Paid Vacations and Company Holidays </li> <li> Opportunities for Flexible Work Arrangements to promote work-life balance </li> <li> Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers </li> <li> Global Recognition and Service Programs to celebrate employee accomplishments and service </li> <li> Employee Referral Program </li> </ul> Westinghouse Electric Company is the global nuclear energy industry's first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system: <ul> <li> Safety and Quality </li> <li> Integrity and Trust </li> <li> Customer Focus and Innovation </li> <li> Speed and Passion to Win </li> <li> Teamwork and Accountability </li> </ul> While our Global Headquarters are located in Cranberry Township, PA, we have over 11,000 employees working at locations in 19 different countries. You can learn more by visiting http://www.westinghousenuclear.com . Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities Get connected with Westinghouse on social media: Twitter | Facebook | LinkedIn | YouTube Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Fab & Install Electrician B

Opportunity Overview: Data Entry Specialist/Designer - Contract 1 Year Eau Claire, WI - Hybrid Your Day-to-Day: You will work within the Design Organization with the CIAC Team, which focuses on customer contacts, tracking customer agreements, payments, auditing work orders, and validating Service Policy requirements for Design. You will also provide support for annual Work Order packet reviews which supports managing the capital budget and refunding eligible customers. Also, you will update sketches, work drawings and contract agreements using Adobe Pro and GIS software. Who You Are: &bull; People with backgrounds in accounting, business and construction management have been successful in this role. &bull; Proficiency in Microsoft excel (can write advanced macros) and other Microsoft products. &bull; Knowledge of Adobe and Bluebeam Our Safety Pledge to You: If you are as committed to your success as we are committed to your safety, then this is the position for you! For us, our guiding principle has always been and will continue to be the safety of our people. It's that simple! Why WECTEC Staffing Services? WECTEC Staffing Services delivers customer-focused solutions, offering everything from high-volume, cost-effective staffing to specialized niche roles, while maintaining the best service. Our employees bring expertise across technical and corporate functions, supporting international contracts in over five countries. We invite you to explore opportunities within our distinguished global talent network. WECTEC Staffing Services offers competitive pay to all of our employees. Additionally, most positions qualify for benefits including the following:<ul> <li>Comprehensive Health and Income Protection Benefits</li> <li>401(k) Savings Plan</li> <li>Paid Vacations for Qualifying Positions</li> </ul>We are committed to transparency and equity in all our people practices. The base salary range for this position, which is dependent upon qualifications, is estimated to be (($30/hour to $32/hour)). WECTEC Staffing Services continues to place and technical resources into key roles globally. You can learn more by visiting www.wectecstaffing.com You can submit your completed application, and explore other available options, using the following link: careers.westinghousenuclear.com Get connected with WECTEC Staffing Services on social media: LinkedIn Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Data Entry Specialist/Designer

This position may qualify for a sign-on bonus. 
POSITION SUMMARY
Under a Registered Nurse’s supervision, provides nursing care for a group of patients, based on matching the patients’ needs with the LVN’s competencies. Completes established competencies for the position within designated introductory period. Other related duties as assigned. 2503031168 
MINIMUM EDUCATION: Graduate of an accredited school of vocational nursing.MINIMUM EXPERIENCE: NonePREFERRED EXPERIENCE: LVN in an acute care setting. REQUIRED CERTIFICATIONS/LICENSURE: Possession of current Texas State License for Licensed Vocational NurseREQUIRED COURSES/COMPLETIONS (e.g., CPR):<ul><li>Must have active healthcare provider Basic Life Support on hire (ARC or AHA); however, must have AHA Healthcare Provider BLS within 60 days of hire. </li><li>AHA PALS must be completed within 60 days of hire or transfer into role (EMERGENCY ROOM) </li><li>S.T.A.B.L.E. – Level 2 Nursery-Must provide proof of prior completion or obtain within 6 months of hire or transfer date into unit (Renewal is not required). </li><li>Non-Violent Crisis Intervention must be completed within 60 days of hire or transfer into role (BEHAVIORAL HEALTH and EMERGENCY ROOM) </li></ul> #LI-AG1 Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Licensed Vocational Nurse Med Surg-Tele Full Time Nights NCB

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityTake the next step in your cybersecurity career and join us as a Risk and Compliance Advisor I! In this role, you’ll help protect our organization from evolving threats by providing independent oversight of cybersecurity risk activities across areas like cloud security, cyber threat operations, infrastructure and network security, and insider threat.You’ll collaborate with business and technical teams to assess cybersecurity risks, evaluate control effectiveness, and support the development of risk mitigation strategies. Along the way, you’ll gain hands-on experience with complex regulatory environments, contribute to high-impact initiatives, and help ensure our practices align with internal policies and industry standards.This is an excellent opportunity for early-career professionals (4+ years) with a foundation in cybersecurity or risk management who are eager to grow their expertise and make a significant impact within the organization. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC or Tampa, FL Relocation assistance is not available for this position.What you'll do:<ul><li>Partners with key team members in the business to identify, assess, aggregate and document risk and compliance controls, including risks associated with new or modified products, services, distribution channels, regulations, and third-party operations.</li><li>Communicates results of risk and compliance work to governance committees, business process owners and various levels of leadership.</li><li>Contributes to the implementation of new risk and compliance policies, practices, appetites, and solutions to ensure multidisciplinary understanding and management of risks according to industry standard process.</li><li>Implements assigned risk or compliance activities in accordance with enterprise policies and procedures.</li><li>Maintains and expands knowledge of the driven/regulatory landscape and the company's key challenges. Reviews laws and regulations for business impact and makes proposals for awareness and action.</li><li>May coordinate and respond to regulatory requirements and requests and ensures the execution of examinations.</li><li>Performs work on risk and compliance processes that focus on improving strategies, tools, and methodologies to measure, monitor, and report risks.</li><li>Applies knowledge to assess data and produce analytical insights to understand business objectives, drive business decisions and influence solution strategies.</li><li>Actively involved in cross-functional teams to identify, assess, aggregate, and mitigate current and emerging risk events.</li><li>Involved in stress test plans for a line of business or the enterprise including the evaluation of results and framing of contingency plans in partnership with key business partners.</li></ul>What you have:<ul><li>Bachelor’s degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.</li><li>4 years relevant experience in risk, compliance, legal or audit within the financial services or insurance industry or specialized technical fields directly related to the role.</li><li>Risk and/or compliance experience in a highly matrixed environment.</li><li>Knowledge of compliance laws, regulations, and regulatory expectations.</li><li>Ability to challenge in business or team settings.</li><li>Ability to work with internal and external partners in a highly collaborative environment.</li><li>Critical thinking and knowledge of data analysis tools and techniques and decision-making abilities to recommend data-driven solutions.</li><li>Proactively identifies potential concerns and recommends solutions.</li><li>Proficiency with Microsoft Office products including Word, Excel, and PowerPoint.</li></ul>What sets you apart:<ul><li>Professional and industry certification such as CRISC, Certified in Cybersecurity (CC), CIAM, Security+, CompTIA CySA+, CIMP, CFE, or CAMS (preferred but not required).</li><li>Experience working in or supporting second line of defense (or risk oversight functions), with a focus on identifying and assessing operational and compliance risk across cybersecurity fields.</li><li>Critical thinking and data analysis skills, with the ability to interpret risk indicators and support the development of mitigation strategies.</li><li>Strong attention to detail, effective communication skills, and a consistent ability to meet deadlines and deliver high-quality work.</li><li>Ability to develop clear, concise risk analysis and reporting, with experience presenting findings to peers or leadership.</li><li>Organizational and task management skills, with familiarity using tools like JIRA or similar platforms to document work.</li><li>Exposure to security platforms such as Splunk, Tanium, Qualys, CyberArk, Fusion, Okta, Azure Active Directory, or SailPoint.</li><li></li></ul>Compensation range: The salary range for this position is: $85,040 - $162,550.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Risk and Compliance Advisor I - Cloud Security

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a dedicated Business Insurance Agent - Intermediate, you will work in an inbound sales environment advising business owners on insurance and risk management, using a full suite of Commercial Insurance Products to address each member and/or non-member’s unique risk profile.You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member’s business.On a daily basis you will take incoming calls throughout the day (average 7-10 calls) for business insurance coverage collaborating with other insurance carriers. You will also have outbound follow-up calls with member and non-member customers.USAA provides 13-15 weeks of training so you understand our product offerings and can support each member and/or non-member independently. Training schedule hours are Monday - Friday, 8:00am-4:30pm Central Time, (9:00am-5:30pm Eastern Time). Work schedule hours are Monday - Friday, 9:30am-6:00pm Central Time (10:30am-7:00pm Eastern Time).This position can work remotely in the continental U.S. with occasional business travel. This is a full-time, hourly, non-commission position.What you'll do:<ul><li>Utilizes a consultative approach to determine customer needs, build rapport, and provide solutions (composed of a la cart combinations of various products and services) based on current products and service offerings.</li><li>Builds and maintains relationships between members and nonmembers and insurance carriers, exercising technical knowledge effectively and communicating solutions.</li><li>Utilizes understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation.</li><li>Classifies member’s and/or non-members business and provide accurate risk management and risk mitigation solutions.</li><li>Facilitates account reviews, by leveraging the carrier renewal cycle, and understanding the members’ and nonmembers’ risk profile to provide consultative advice and appropriately address and mitigate the risk.</li><li>Researches industry trends and evolving regulatory environment (state and national), improving understanding of important technical/financial issues.</li><li>Utilizes Intermediate knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings.</li><li>Leverages intermediate knowledge of Carrier guidelines and processes to partner and negotiate with underwriters on endorsements, renewal questions, and remarkets for underwriting determination (approval or declination).</li><li>Leverages intermediate understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values.</li><li>Provides select account service for member’s and nonmember’s including policy changes, certificates, endorsements, renewals, non-renewals and remarkets, cancellations, reinstatements, and record updates within agency systems.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have: <ul><li>High School Diploma or General Equivalency Diploma.</li><li>1 year of insurance sales and service experience and/or experience working in a high value, commercial insurance agency or broker setting.</li><li>Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days.</li></ul>What sets you apart:<ul><li>2 or more years of Commercial Lines Insurance experience writing new business. (Not including renewals and/or servicing)</li><li>2 or more years working experience quoting and binding directly with the insured.</li><li>Experience with Agency Management Systems and/or Salesforce.</li><li>Experience working in a Commercial Lines multiple carrier environment.</li><li>Experience writing Commercial lines in multiple states.</li><li>Experience working in a call center environment.</li><li>Active P&C General Lines License for home state.</li></ul>Compensation range: The salary range for this position is: $43,680.00 - $76,610.00.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). USAA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement webpage.USAA will consider qualified applicants with a criminal history pursuant to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the Los Angeles County Office of Labor Standards and Enforcement website.<h1></h1>Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.comApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Business Insurance Agent - Intermediate

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a dedicated Benefits Advisor (Mid-Level), specializing in Health & Wellness, you will play a vital role in supporting the well-being of our employees and their families. You will be responsible for managing key benefits programs, ensuring compliance, and promoting a culture of health and wellness across USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week.This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.Relocation assistance is not available for this position.What you'll do:<ul><li>Program and vendor management for the vision and dental plans.</li><li>Subject matter expert for the wellness and fitness reimbursement programs.</li><li>Oversee family building program.</li><li>Responsible for onsite events such as the 5k across all campuses as well as the onsite biometric screenings.</li><li>Coordinate efforts to ensure HIPAA processes and controls meet standard to include monitoring the HIPAA training audience to verify the appropriate parties receive periodic training as well as work with compliance, privacy and learning teams to ensure HIPAA training curriculum is reviewed annually.</li><li>Applies proficient knowledge to provide guidance in the design, development, implementation, assessment and administration of benefit plans, programs, and services.</li><li>Supports the daily management of programs, regulatory compliance, contract compliance and contracted suppliers.</li><li>Researches and analyzes organizational trends, market data, and industry practices to identify root causes and address benefit issues to resolve efficient solutions.</li><li>Assists with raised issues on benefit programs.</li><li>Ensures vendors and benefit programs are integration and alignment with the Total Rewards philosophy.</li><li>Assesses supplier performance and contracts meet appropriate service levels to employees and plan participants.</li><li>Collaborates with the stakeholders to evaluate and modify objectives for employee benefit programs.</li><li>Evaluates the efficiency and impact of changes for benefits programs and initiatives.</li><li>Ensures legal compliance of regulations applying to assigned benefit programs and assesses the legal and regulatory environment that may impact current and/or future employee benefit offerings.</li><li>Researches and analyzes changes and improvements to programs to maintain compliance with federal regulations.</li><li>Assists with benefit projects and initiatives and serves on cross functional teams.</li><li>Coordinates with key team members on the development and implementation of systems and processes which support benefit projects and initiatives.</li><li>Implements the communication strategy around benefit plans, programs, and services to include open enrollment changes, pricing, plan details, and the various communication resources.</li><li>Researches and analyzes measures to ensure costs are minimized and efficiencies are realized and analyzes financial impacts to programs to minimize financial exposure.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>4 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits, experience in benefits supplier management, plan design, requirements development, program implementation, strategic communications, regulatory compliance, day-to-day administration and operations.</li><li>Experience leading and/or running projects/programs.</li><li>Working knowledge of data analysis tools and techniques.</li><li>Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs.</li><li>Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to sensitive inquires and complaints.</li><li>Working knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans.</li><li>Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.</li><li>Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA.</li></ul>Compensation range: The salary range for this position is: $77,120.00 - $147,390.00.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Benefits Advisor (Mid-Level) - Health & Wellness

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityWe are seeking a Compliance Risk Manager Senior with expertise in Life, Health, and Annuities, who will provide essential second-line independent oversight and guidance for our business products, services, and processes. This role ensures that our operations align with regulatory requirements by implementing a robust compliance framework. The ideal candidate will have two or more years of experience in life, health, and annuities, along with a background in quality assurance, monitoring, and testing. A deep understanding of the stringent regulations governing health communications, such as HIPAA and healthcare marketing guidelines, is needed. Additionally, familiarity with health insurance products, plan designs, and industry-specific terminology is required. Knowledge of or experience with AI governance will also be helpful, as we strive to improve our compliance efforts through innovative solutions. This position offers an outstanding opportunity to influence and uphold our dedication to regulatory excellence.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.Relocation assistance is not available for this position.What you'll do:<ul><li>Provides guidance to the business to ensure documents, projects, processes or product initiatives align with regulatory and legal requirements and enterprise policy.</li><li>Synthesizes analyses, identifies root cause(s) of potential compliance risk, provides recommendations that influence business solutions and validates resolution</li><li>Responsible for project management by leading and influencing cross functional enterprise or compliance teams.</li><li>Reviews implementation planning for new laws and regulations and ensures appropriate parties have been engaged.</li><li>Conveys information and position clearly, concisely, logically and in an organized manner.</li><li>Performs compliance risk management activities in accordance with enterprise compliance policies and procedures.</li><li>Serves as a resource to team members on compliance issues</li></ul>What you have:<ul><li>Bachelor's degree.</li><li>4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.</li><li>6 or more years experience in compliance, risk, legal or audit within the financial services or insurance industry or niche technical fields directly related to the role.</li><li>Experience working in a highly regulated environment.</li><li>Advanced knowledge in a specific area of compliance laws, regulations, and regulatory expectations.</li><li>Ability to apply knowledge of regulatory compliance to consult and provide insight and guidance.</li><li>Knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.</li><li>Experience providing guidance and standards to team members.</li></ul>What sets you apart:<ul><li>Two or more years of Life health and annuities</li><li>Experience working with quality assurance, monitoring, testing and oversight</li><li>Experience navigating the strict regulations and compliance requirements (e.g., HIPAA, healthcare marketing guidelines) that govern health communications</li><li>Experience with health insurance products, plan designs, and industry-specific terminology</li><li>Working experience or knowledge of AI Governance</li></ul>Compensation range: The salary range for this position is: $103,450 - $197,730.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Compliance Risk Manager Senior - Life, Health and Annuities

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a dedicated Business Insurance Agent - Mid-level, you will work in an inbound sales environment advising business owners on insurance and risk management, using a full suite of Commercial Insurance Products to address each member and/or non-member’s unique risk profile.You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member’s business.On a daily basis you will take incoming calls throughout the day (average 7-10 calls) for business insurance coverage collaborating with other insurance carriers. You will also have outbound follow-up calls with member and non-member customers.USAA provides 13-15 weeks of training so you understand our product offerings and can support each member and/or non-member independently. Training schedule hours are Monday - Friday, 8:00am-4:30pm Central Time, (9:00am-5:30pm Eastern Time). Work schedule hours are Monday - Friday, 9:30am-6:00pm Central Time (10:30am-7:00pm Eastern Time).This position can work remotely in the continental U.S. with occasional business travel. This is a full-time, hourly, non-commission position.What you'll do:<ul><li>Utilizes a consultative approach to determine customer needs, build rapport, and provide solutions (composed of a la cart combinations of various products and services) based on current products and service offerings.</li><li>Builds and maintains relationships between members and nonmembers and insurance carriers, exercising technical knowledge effectively and communicating solutions.</li><li>Utilizes understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation.</li><li>Classifies member’s and/or non-members business and provide accurate risk management and risk mitigation solutions while leveraging knowledge of B2B sales cycles for success.</li><li>Facilitates account reviews, by leveraging the carrier renewal cycle, and understanding the members’ and nonmembers’ risk profile to provide consultative advice and appropriately address and mitigate the risk.</li><li>Researches industry trends and evolving regulatory environment (state and national), improving understanding of important technical/financial issues.</li><li>Utilizes advanced knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings.</li><li>Leverages advanced knowledge of Carrier guidelines and processes to partner and negotiate with underwriters on endorsements, renewal questions, and remarkets for underwriting determination (approval or declination).</li><li>Leverages advanced understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values.</li><li>Provides select account service for member’s and nonmember’s including policy changes, certificates, endorsements, renewals, non-renewals and remarkets, cancellations, reinstatements, and record updates within agency systems.</li><li>Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers’ risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs.</li><li>May work with underwriters on complex accounts across management lines and Excess and Surplus for renewals, endorsements, and remarketing.</li><li>Facilitates multi-tiered account reviews, by leveraging the carrier renewal cycle, and understanding the members’ and nonmembers risk profile to provide consultative advice and appropriately address and mitigate the risk.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>High School Diploma OR General Equivalency Diploma.</li><li>2 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting.</li><li>Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days.</li><li>High Net Worth/Private Client Experience and ability to handle sensitive information.</li><li>Excellent communication and customer service skills.</li></ul>What sets you apart:<ul><li>4 or more years of Commercial Lines Insurance experience writing new business. (Not including renewals and/or servicing)</li><li>4 or more years working experience quoting and binding directly with the insured.</li><li>Experience with Agency Management Systems and/or Salesforce.</li><li>Experience working in a Commercial Lines multiple carrier environment.</li><li>Experience writing Commercial Lines in multiple states.</li><li>Experience working in a call center environment.</li><li>Active P&C General Lines License for home state.</li></ul>Compensation range: The salary range for this position is: $54,550.00 - $97,750.00.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). USAA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement webpage.USAA will consider qualified applicants with a criminal history pursuant to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the Los Angeles County Office of Labor Standards and Enforcement website.Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.comApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Business Insurance Agent - Mid-level

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityReady to shape the future of executive leadership development at USAA? We’re seeking a strategic and forward-thinking practitioner to lead the design and delivery of targeted development solutions that build executive capabilities and accelerate successor readiness. In this role, you’ll influence the growth and effectiveness of USAA’s senior leadership by creating experiences that develop the skills and mindsets leaders need to navigate future challenges and deliver member value.Your work will be grounded in data, research, and behavioral insights, reflecting a deep understanding of the evolving demands on senior leaders. You bring expertise in executive development, with a strong grasp of what it takes to build future-ready executives.You’re skilled in designing needs-based, human-centered development experiences that align with business strategy and integrate seamlessly with broader talent practices - including succession planning, assessments, and coaching to drive measurable, association-wide impact.Every initiative will be designed for measurable impact, leveraging insights to continuously refine and demonstrate effectiveness, ensuring our leadership pipeline is equipped to drive long-term, association-wide success. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is available for this position. What you'll do:<ul><li>Leads complex, comprehensive Talent Management projects from strategy through implementation, adoption, and stabilization.</li><li>Consults with senior business leaders to deeply understand the business and develops and implement talent programs and solutions to address their biggest needs</li><li>Develops and delivers data-driven insights and materials to support talent practices and talent deliverables.</li><li>Creates and manages programs for specific employee populations, such as military-affiliated talent, high potential talent, and any other key segments as well as critical skills for the future of the workforce.</li><li>Uses data analytics to inform leadership development talent strategies, proactively identifies skill development opportunities based on business needs, identifies trends, and measures program effectiveness (ROI).</li><li>Manages vendor relationships and partners with USAA procurement to ensure optimal outcomes.  </li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>Bachelor's degree; 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree</li><li>8+ years of experience in enterprise-level talent program and process development and implementation with a focus on talent development (e.g. coaching, mentoring, rotations, leadership development, talent pipeline planning, learning, skills management)</li><li>Advanced knowledge of various talent management technology solutions</li><li>Excellent communication, presentation, and interpersonal skills, particularly when working with senior executives</li><li>Proven ability to develop and implement strategic talent management initiatives</li><li>Proven ability and experience managing and influencing senior leaders and peer stakeholders</li><li>Uses technology, AI, and/or automation to work efficiently and champions these behaviors among teammates</li><li>Stays attuned to advancement in research and practice and applies those insights to work</li><li>Experience managing change in support of organizational or programmatic initiatives</li><li>Demonstrates a structured approach to problem solving while balancing competing priorities</li></ul> What sets you apart:<ul><li>Proven success in developing and implementing talent strategies for executive-level leaders to enhance capabilities, drive performance, and strengthen succession health</li><li>Familiarity with experiential learning design and leadership simulations</li><li>Proficiency in using leadership assessments to support executive development</li><li>US military experience through service or as a spouse/domestic partner </li></ul> Compensation range: The salary range for this position is: $127,310.00 - $243,340.00.  USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Talent Advisor Lead (Executive Development)

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityWe are seeking an Information Security Analyst I with Customer Identity and Access Management (CIAM), fraud prevention, and/or Information Security risk management experience. This role involves providing independent oversight and guidance within a risk and compliance framework to ensure alignment with regulatory requirements and USAA’s policies. The ideal candidate will challenge and support the execution of business products, services, and processes through ongoing monitoring and reporting on business initiatives. Candidates must have at least 2 years of validated experience in the financial services or insurance industry, or technical fields directly related to the role.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC or Tampa, FLRelocation assistance is not available for this position.What you'll do:<ul><li>Partners with key customers in the business to identify, assess, aggregate and document operational and compliance risks and controls, including operational and compliance risks associated with new or modified products, services, distribution channels, laws, regulations, and third-party operations using maturing knowledge.</li><li>Applies maturing knowledge of the business, its products, and processes, to identify, work, and raise operational risk and compliance issues.</li><li>Supports the implementation of new risk and compliance policies, practices, and solutions to ensure multidisciplinary understanding and management of operational and compliance risks according to industry standard process.</li><li>Collects information, analyzes data trends, and produces analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies.</li><li>Assists in the formulation of stress test plans for a line of business or the enterprise including the evaluation of results and framing of contingency plans in partnership with key business partners.</li><li>Supports processes that focus on improving strategies, tools, and methodologies to measure, monitor, and report on operational and compliance risks.</li><li>Contributes in cross-functional teams to identify, assess, aggregate, and mitigate current and emerging risk.</li><li>Supports and implements processes to measure, monitor, and report on operational and compliance risks.</li></ul>What you have:<ul><li>Bachelor’s degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.</li><li>2 years experience in the financial services or insurance industry or technical fields directly related to the role.</li><li>Knowledge of risk and/or compliance management principles, tools, and applicable systems</li><li>Awareness and ability to apply risk and compliance laws, regulations, and regulatory expectations.</li><li>Ability to work with internal and external partners in a highly collaborative environment.</li><li>Critical thinking and knowledge of data analysis tools and techniques.</li><li>Experience identifying potential concerns and recommending effective solutions.</li><li>Experience of Microsoft Office products including Excel and PowerPoint.</li></ul>What sets you apart:<ul><li>Two or more years experience in Customer Identity and Access Management, fraud prevention and/or detection, compliance, risk, legal, or audit within the financial services or insurance industry or technical fields directly related to the role.</li><li>Risk and Compliance industry certification or designations (CISSP, CRISC, CIAM, CIMP, CISA, CFE, or CAFS).</li><li>Attention to detail, timeliness, communication and ability to communicate at all levels.</li><li>Experience independently developing clear and concise written analysis and presenting conclusions / findings to senior management.</li></ul>Compensation range: The salary range for this position is: $85,040 - $162,550.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Information Security Analyst I - Customer Identity Access Management

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a dedicated Corporate Impact Director, you will oversee corporate citizenship programs and initiatives that enable USAA to lead and inspire actions that improve lives in the military and local community. Responsible for the development of critical programs, initiatives and third party alliances that drive significant, measurable societal impact in relation to defined Corporate Impact (CI) goals and objectives.  Utilize exceptional CI acumen and critical-thinking skills, and effectively leverages USAA research as well as third-party research to develop a deep understanding of their designated CI strategic focus area(s). Represent the USAA brand in high-profile venues with humility and expertly builds, cultivates, and maintains highly productive relationships both internally and externally. The CI Director oversees a philanthropic investment budget, strategic functional leadership, core process design and prioritization methodology, engages with a CI advisory group, manages the CI alliance lifecycle, develops Memorandums of Understanding (MOUs) with key local and national nonprofit organizations, contributes to a high-performance CI team and is accountable for achieving results related to their designated CI strategy area(s).We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in the San Antonio, TX office. Relocation assistance is not available for this position.What you'll do:<ul><li>Owns and executes civic engagement strategies, nationally and in our regional office locations through the development of multiple highly complex and visible  programs and strategies which includes initiatives involving third party alliances and key internal stakeholders.</li><li>Contributes to a high-performance CI team and is accountable for achieving results related to departmental goals and objectives.</li><li>Ensures strategy area(s) have Logic Model(s) with defined Outcomes and Key Results (OKRs), in alignment with CI Working Groups and CI Executive Leadership.</li><li>Oversees philanthropic grantmaking in alignment with grantmaking policies and standards.</li><li>Leads the development of Memorandums of Understanding (MOUs) with defined Key Performance Indicators (KPIs).</li><li>Manages relationships with a portfolio of nonprofit alliances.</li><li>Leads the assessment of all programs, grants, and nonprofit activities to ensure appropriate due diligence has been conducted and Alliances /Third Party Vendors meet minimum requirements.</li><li>Develops measurement metrics and standards to evaluate impact and effectiveness of CI investments and operations.</li><li>Convenes with key alliances periodically  (virtually) to discuss critical needs, common KPIs, impact, and opportunities for collaboration within strategy areas.</li><li>Drives USAA and third-party research to develop and integrate a subject matter expertise in CI strategic focus areas and enterprise programs.  Leads collaboration with survey firms to shape and inform research strategies.</li><li>Cultivates and manages relationships with key local, national community and non-profit organizations to reinforce USAA's brand and proactively build reputation.</li><li>Ensures routine and effective communication is maintained with key contacts to foster highly productive relationships. In partnership with CI engagement lead, develops and/or coordinates enterprise-wide communications. Leverages technology and social media as tools to strengthen enterprise CI engagement.</li><li>Expertly manages a philanthropic investment or assigned budget and resources related to their designated CI strategy area(s) or program; achieves results through self-prioritization.</li><li>Works across enterprise to lead, establish, and revise Corporate Impact policies.</li><li>Leads purposeful collaboration with enterprise partners and operates within defined CI governance process and protocol; navigates the organization with expertise and high degree of credibility with key stakeholders.</li><li>Contributes to a high-performance CI team and is accountable for achieving results related to departmental goals and objectives; expertly demonstrates how their decision making and execution is measured in CI performance dashboard and reporting.</li><li>Leads Disciplined Execution or process improvement initiatives with measurable improvements in efficiency and/or effectiveness.  Owns and proactively manages risk and compliance of assigned process.  Takes lead in AARs for key initiatives and applies learnings to ensure continuous improvement.</li><li>Contributes to external reporting by developing compelling content for designates strategy area(s) and contribute alliance stories; provides content, serve as SME for internal/external communications, focusing on impact and storytelling for designated strategy area(s).</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>Bachelor’s degree in business related disciplines (i.e., Business, Marketing, Economics, etc.) or Public Relations, Communications, Human Resources, Corporate Social Responsibility, or a related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>8 years of experience in business development, product development, business operations or philanthropic leadership.</li><li>Demonstrated experience leading complex assignments to highly successful and sustainable outcomes.</li><li>Proven track record of translating an organizational vision to reality, business acumen and process excellence.</li><li>Experience managing third-party relationships that are accountable for results and producing high-quality outcomes.</li><li>Expert experience developing and delivering various, detail-oriented types of communications to senior leadership.</li><li>Extensive experience applying transformation and change management skills in corporate responsibility initiative.</li><li>Demonstrated track record contributing to CI reporting and corporate citizenship storytelling/cause marketing.</li><li>Demonstrated excellence in writing, public speaking, and facilitation skills.</li><li>Required travel up to 25%.</li></ul>What sets you apart:<ul><li>Proven success operating as a strategic connector and integrator across executive committees, boards, and workstreams bringing structure, insight, and alignment to complex social impact portfolio.</li><li>Skilled in translating strategy into coordinated action by connecting people, data, and communications across organizations such as meaningful careers, well-being, and financial readiness</li><li>Deep experience leading in highly matrixed, mission-driven organizations, balancing association priorities with social impact goals while fostering collaboration and accountability.</li><li>Exceptional ability to build trusted relationships and foster alignment across diverse stakeholders, from enterprise leaders and board members to nonprofit and corporate partners, ensuring advocacy efforts remain cohesive and purpose-driven.</li><li>Reputation and impact literacy: Understanding of how corporate advocacy connects to brand trust, employee engagement, and measurable community outcomes.</li><li>US military experience through military service or a military spouse/domestic partner</li></ul>Compensation range: The salary range for this position is: $127,310 - $243,340.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Corporate Impact Director – COE Advocacy

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a Talent Advisor Senior, Effectiveness & Metrics, you will apply data-driven, storytelling financial acumen, and affiliate agreement management to deliver insights that link learning and talent effectiveness with organizational priorities, shaping how talent and learning investments are measured and communicated across the association. To be successful in this role, you will bring a unique blend of technical expertise and advisory leadership, as reflected in the following qualifications:<ul><li>Strong capability in storytelling with data, translating metrics, trends, and ROI analyses into compelling narratives that resonate with HR and business leaders.</li><li>Ability to analyze spend, headcount, and program costs and provide insights that inform investment decisions, trade-offs, and resource allocations.</li><li>Experience in managing affiliate and vendor agreements, including monitoring service delivery, tracking spend-to-contract, and ensuring compliance with agreed-upon terms.</li><li>Proven success in partnering across Learning and Talent COEs and Finance to shape planning assumptions, validate inputs, and simplify complex information for senior stakeholders.</li><li>Demonstrated expertise in supporting financial planning and forecasting cycles for Talent and Learning organizations, ensuring accuracy, accountability, and alignment with talent and learning budgets.</li><li>Skilled in building and maintaining reporting mechanisms that connect financial data, program outcomes, and risk considerations into a cohesive picture.</li></ul>We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is available for this position. If you are ready to lead teams to deliver impactful HR solutions, apply now!  What you'll do:  <div><ul><li>Consults with business leaders to develop and implement talent programs and solutions to address key business needs and strategies.</li><li>Participates and provides expertise on talent projects from strategy to implementation.</li><li>Develops and delivers data-driven insights and materials to support talent practices and talent deliverables.</li><li>Creates and manages programs for specific employee populations, such as military-affiliated talent, high potential talent, and any other key segments as well as critical skills for the future of the workforce.</li><li>Uses data analytics to inform leadership development talent strategies, proactively identifies skill development opportunities based on business needs, identifies trends, and measures program effectiveness (ROI).</li><li>Contributes to the management of vendor relationships and partners with USAA procurement to ensure optimal outcomes.  </li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have: <ul><li>Bachelor's degree required. 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.</li><li>6+ years of experience in talent program and process development and implementation with a focus on talent development (e.g. coaching, mentoring, rotations, leadership development, talent pipeline planning, learning, skills management).</li><li>Knowledge of various talent management technology solutions.</li><li>Excellent communication, presentation, and interpersonal skills, particularly when working with senior executives.</li><li>Proven ability to develop and implement strategic talent management initiatives.</li><li>Uses technology, AI, and/or automation to work efficiently</li><li>Stays attuned to advancement in research and practice and applies those insights to work.</li><li>Demonstrates a structured approach to problem solving while balancing competing priorities.</li></ul>What sets you apart: <ul><li>Experience managing change in support of organizational or programmatic initiatives </li><li>Experience developing and managing world-class talent management programs in large, Fortune 250 organizations for large talent segments essential for achieving business goals. </li><li>Track record of infusing evidence-based solutions in a business-savvy practical way. </li><li>Knowledge of AI-based talent platforms (e.g., Eightfold, Lightcast, Percipio). </li><li>Experience or knowledge in taking a skills-based approach to talent. </li><li>Ability to influence without authority, especially across leadership and matrixed environments. </li><li>US military experience through military service or a military spouse/domestic partner. </li><li>Top Skills: Talent program expertise (program design & implementation), data analysis and interpretation, strategic program management, executive communication & presentation, and coaching & mentoring skills.  </li></ul> Compensation range: The salary range for this position is: $103,450 - $197,730.   USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).  </div>Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Talent Advisor Senior, Effectiveness & Metrics

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityWe are seeking a dedicated intermediate level Protective Security Officer for our Tampa, FL locations (Tampa Campus and Crosstown) to provide armed workforce security and safety by responding to and resolving issues pertaining to access control, accident and emergency response, medical response, workplace violence, active shooter events and other security issues.  Under direct supervision, uses established procedures and guidelines to perform routine to moderately complex tasks and problem resolution. Performs all duties in alignment with USAA’s Security Officer Standards.We offer a flexible work environment that requires an individual to be in the office 5 days per week. This position can be based in one of the following location: Tampa, FL. Relocation assistance is not available for this position.What you'll do:<ul><li>Identifies and manages existing and emerging risks that stem from business activities and the job role.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.</li><li>Follows written risk and compliance policies, standards, and procedures for business activities.</li><li>Applies developing knowledge of policies, processes, and procedures; seeks guidance from team members to resolve complex issues and to identify appropriate issues for escalation.</li><li>Controls access to USAA property and delivery access at entry gates, turnstiles, and visitor lobbies. Provides information and direction to employees, visitors and contractors.</li><li>Provides armed response and resolution to critical incidents, such as, workplace violence, active shooter events, bomb threats and other security issues.</li><li>Patrols USAA properties to prevent trespassing, theft, vandalism, and criminal activities; enforces parking and traffic controls and composes incident reports.</li><li>Performs pedestrian and vehicle traffic direction and parking control as well as vehicular and walking patrols to protect USAA assets.</li><li>Works with and provides assistance to civil first responders to include federal, state and local law enforcement agencies and other emergency services providers.</li><li>Reviews shift blotter and documents for assigned shift, ensuring that key information is communicated to team members as appropriate.</li><li>Participates in quarterly training sessions to sustain competencies in alignment with USAA Security Officer Standards.</li><li>Maintains valid First Aid, CPR, and expandable baton certifications in accordance with USAA Security Officer Standards.</li><li>Maintains valid state security officer firearm license in compliance with state of employment requirements and in accordance with USAA Security Officer Standards.</li><li>Performs all other duties as assigned.</li></ul>What you have:<ul><li>High School Diploma, General Equivalency Diploma, or applicable trade/technical school diploma.</li><li>1 or more years of physical security, law enforcement, or military experience.</li><li>Experience working with Microsoft Office tools to include Word, Excel and PowerPoint.</li><li>Possess valid state driver's license.</li><li>Job Offer contingent on passing a Fit for Duty evaluation.</li><li>Initial and continued employment conditional upon passing USAA’s Protective Security training standards within 3 attempts (for initial and follow-on training cycles) and acquiring required state armed security license and/or certification for assigned post state, i.e., Texas security commission, Florida security D and G licenses, Arizona armed guard training within 6 months.</li></ul>What sets you apart:<ul><li>Ability to work Day, Mid-Day and Night Shifts. Holidays and occasional overtime may be required.</li><li>Prior physical security experience in a corporate environment.</li><li>Prior Law enforcement academy, advanced tactical experience or military specialty training</li><li>Experience with report writing, two-way radios, visitor management systems. </li><li>Demonstrated firearm proficiency.</li></ul>Compensation range: The salary range for this position is: $43,750- $65,640. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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