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- Server/Network/rPDU device rack, stack and cable incl. Cable Management - Rack/MOR Cabling - General supervised Deployment support - Decommission IT equipment (server and network under MSFT supervision), DBD removal only (does not perform any scanning) - Physical audits of datacenter assets - Basic Server (Discrete/Rack-based) repair following documented procedures - Physically assist in moving and racking equipment - Maintain data center facilities removing debris and empty boxes once no longer needed - Hard drive shredding - Moving Locked DBD Bins to shred area - Audit and inventory management support &amp; spine clean up - Physical audit of drinks/stationary on campus and reorder as necessary through CBRE/Staples - Perform rack movementAdditional Skills &amp; QualificationsMust be willing to get their hands dirty when the time calls for it, working a pallet jack, running cables in the data center, inventory of devices/equipment. This isn't a strictly technical role.

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Data Center Technician

Job DescriptionPosition Overview: As a Member Services Representative, you will be the first point of contact for members seeking assistance with their health plan benefits, account status, and service-related inquiries. This is a high-impact role requiring empathy, attention to detail, and a commitment to delivering exceptional service. Key Responsibilities: -Respond to inbound calls and digital inquiries from Medicare and Medicaid members regarding benefits, claims, payments, and services. -Resolve member concerns with professionalism and empathy, ensuring first-contact resolution whenever possible. -Document all interactions accurately in the system according to compliance and procedural standards. -Collaborate with internal departments and external partners (e.g., medical groups, facilities) to resolve complex issues. -Meet or exceed performance metrics including call handling time, resolution rate, and customer satisfaction. -Participate in ongoing training and coaching sessions to maintain up-to-date knowledge of products and procedures.Additional Skills &amp; Qualificationso Must have a High School Diploma or GED o Must be flexible to work varied shifts ranging anywhere from 8 a.m. to 8 p.m., seven days a week. o Possess excellent listening skills/ability to analyze for resolution and be solution-oriented. o Must possess above-average verbal and written communication skills, proven soft skill abilities/proficiency, a strong attention to detail, and an interest in preventing errors. o Demonstrate critical thinking and decision-making abilities. o Must possess demonstrated competency in Windows (*Outlook, Word, Internet Explorer, Excel, and PowerPoint). o Ability to deliver ‘delightful’ customer service experiences and build customer satisfaction and loyalty. o Strike a positive and cooperative tone with both customers and coworkers. o Possess a positive attitude, is upbeat, outgoing, and confident. o Be self-reliant and dependable, ability to work independently and as a team. o Be patient, stress-tolerant, and show empathy. o Ability to thrive in a lively working environment and multi-task. o Ability to accept constructive feedback. o Possess ability and/or some experience in presentation capability to individuals, groups, and leadership audiences. o Ability to mentor peer group in best practice standards o Must be a team player, self-starter, and have demonstrated initiative. o Must be able to build and/or retain excellent customer relationships. o Must possess the ability to problem solve and resolve customer complaints. o Must possess the ability to upsell our products and our company, possess a sales aptitude, be passionate about our products and our customers. o Must possess basic reading, writing, and arithmetic skills (reading/math comprehension). o Must be able to do some travel. o Service-oriented, actively looking for ways to help people. o Meet quality, productivity, and behavior expectations.

Member Services Representative

Job Summary: Responsible for performing transactional processes and transactions of basic complexity in a call center environment. Job Responsibilities: <ul><li> Processes billing transactions and enters them into a computerized system. </li><li> Follows processes and performs transactions with a high degree of accuracy. </li><li> Handles a larger volume of basic transactions. </li><li> Helps run basic reports following routine processes. </li><li> May assist more senior specialists in processing more complex transactions and work. </li><li> Other responsibilities as judgement or necessity dictates. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li> High school diploma from accredited school or equivalent GED; or equivalent combination of education and/or relevant work experience. </li></ul>Preferred Qualifications<ul><li> Knowledge of collections processes </li><li> Proficient skill level Microsoft Office Suite (Word, Excel, PowerPoint) </li><li> Strong attention to detail </li><li> Commitment to excellent customer service </li><li> Excellent written and verbal communication abilities </li><li> Ability to prioritize and manager multiple responsibilities. </li></ul> An Employee in this position can expect an hourly rate between $19.13 to $28.13. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law. This job posting will remain open for 5 days from the job posting date. To review benefits, please visit jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits. We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $19.13 - $28.13 / Hourly

Specialist Revenue Cycle Management (Remote)

<ul><li>Models and delivers a distinctive and delightful customer experience.</li><li>Registers sales on assigned cash register and provides customers with courteous, fair, friendly, and efficient checkout service.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Develops strong relationships with most valuable customers.</li></ul>Operations<ul><li>Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.</li><li>Recommends items for sale to customer and recommends trade-up and/or companion items. Assists with OTC products, and takes customer to aisle when possible.</li><li>Operates pharmacy systems to obtain patient prescription status.</li><li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li><li>Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.</li><li>Implements Company asset protection procedures to identify and minimize profit loss.</li><li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.</li><li>Has working knowledge of store systems and store equipment.</li><li>Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Attends training and completes PPLs requested by Manager or assigned by corporate.</li></ul>Basic Qualifications<ul><li>Must be fluent in reading, writing, and speaking English.</li><li>Requires willingness to work flexible schedule, including evenings and weekend hours.</li></ul>Preferred Qualifications<ul><li> Prefer six months of experience in a retail environment. </li><li> Prefer to have prior work experience with Walgreens. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $17.5 - $19 / Hourly

Pharmacy Cashier

Job Summary Responsible for managing all aspects of Workers' Compensation claims including oversight of the 3rd party claims administrator, approving cost-effective claim settlements and medical management. Responsible for managing the Companywide Return to Work (RTW) program and coordinating same with other divisions within the Company. Suggests improvements to the Workers' Compensation claim program and suggests ways to eliminate claims and risks to management. Job Responsibilities <ul><li> Manages all aspects of Workers' Compensation claims including oversight of the 3rd party claims administrator including approving cost-effective claim settlements. Manages the Companywide Return to Work (RTW) program and coordinating same with other divisions within the Company. </li><li> Maintains an awareness of Company operating procedures and practices to ensure that all </li><li> aspects of the insurance program are in place in order to control, reduce or eliminate Company risks and exposures. </li><li> Reviews and evaluates the investigation, financial reserving and settlement of Workers' </li><li> Compensation claims, including litigated claims. Manages and monitors the work product of the 3rd party claims administrator, including claim reviews, to ensure cost-effective claims handling and settlements. </li><li> Identifies opportunities for Workers' Compensation program enhancements and cost reduction initiatives. </li><li> Communicates recommendations to management. </li><li> Mentors, coaches, and develops employees through orientation, training, establishment of </li><li> objectives, communication of policies and rules, and constructive discipline; builds morale and motivation. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li> Bachelor's Degree and at least 2 years of experience in all aspects of Workers' Compensation claims, or High School Diploma/GED and at least 5 years of experience in all aspects of Workers Compensation claims. </li><li> Experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions. </li><li> Experience in identifying operational issues and recommending and implementing strategies to resolve problems. </li><li> Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling). </li><li> Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns). </li><li> At least 1 year of direct leadership, indirect leadership and/or cross- functional team leadership. </li><li> Willing to travel up to 15% of the time for business purposes (within state and out of state) </li></ul>Preferred Qualifications<ul><li> Bachelor's Degree and at least 5 years of experience in all aspects of Workers' Compensation claims, or High School Diploma/GED and at least 8 years of experience in all aspects of Workers Compensation claims. </li><li> Bachelor's degree in finance, Business Administration, or Risk Management. </li><li> Associate in risk management (ARM) and at least 4 years of experience in all aspects of Workers' Compensation claims. </li><li> Experience with a large, multi-state company in the retail or healthcare sector that involves a significant number of Workers' Compensation claims with a large, self-insured retention. </li><li> Experience working with multi-state Workers' Compensation laws and self-insurance programs in certain states. </li></ul>We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $102800 - $164400 / Salaried

Manager Workers Compensation

Job Summary: Engages in post-graduate pharmacy activities under direct supervision of licensed pharmacist to fulfill the State Board of Pharmacy requirements. Provides pharmacy consulting services to customers regarding the effective usage of medications, awareness with drug interactions and offering preventive healthcare services such as immunizations. Responsible for ensuring the proper compounding, dispensation, review and verification of prescribed medications within regulatory guidelines, company policies and procedures. Supports the efficient workflow of the pharmacy and assists the pharmacy manager in identifying ways to optimize pharmacy financials, inventory management and enhance customer experience. Job Responsibilities: Customer Experience <ul><li> Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues in a timely manner and answers questions to ensure a positive customer experience. </li><li> Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). </li><li> Develops strong relationships with most valuable customers by anticipating customer needs and proactively offering services. Supports efforts on enhancing customer experience by increasing focus on healthcare services (e.g. patient consultation, medication management, drug therapy reviews, and perform retail, clinical, or wellness services such as immunizations, flu shots, and diabetes awareness) thereby promoting the shift of the pharmacy role from transactional to interpersonal. </li><li> Participates and assists in community events as requested by Store Manager, Healthcare Supervisor, District Manager or Pharmacy Manager. </li></ul> Operations <ul><li> Under direct supervision of a licensed pharmacist, counsels patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service. </li><li> Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. </li><li> Reviews, interprets and accurately dispenses prescribed medications when necessitated by workload. </li><li> Ensures the pharmacy operates in accordance to regulations, company policies and standards. Assists pharmacy manager with establishing procedures that promotes the efficient workflow of the pharmacy including assigning roles, coordinating activities and soliciting employee suggestions. Responsible for the opening and closing of the pharmacy and shift change duties. </li><li> Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist has the ultimate responsibility for ensuring that the elements of Good Faith are present. </li><li> Maintains current knowledge of information technology associated with pharmacy systems such as Intercom Plus, registers, automation, StoreNET to provide support to customers as well as pharmacy staff. Proposes and implements enhancements to pharmacy systems to further promote productivity. </li><li> Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows- up with insurance companies as well as medical providers and participates in 3rd party audit. </li><li> Follows-up with medical providers' offices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider questions. </li><li> Performs retail, clinical, and wellness services such as immunizations, flu shots, diabetes awareness and other preventive healthcare services. </li><li> Assists and supports the pharmacy manager in analyzing performance data including pharmacy financial, customer service, and implementation of procedures for pharmacy asset protection and inventory management. Reviews KPI's with Pharmacy Manager, Store Manager, and Healthcare Supervisor. </li><li> Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Participates in community outreach activities to promote the pharmacy business and further enhance growth opportunities. </li><li> Partners with Central Pharmacy Operations for customer registration, 3rd party reviews, and assists with resolving customer issues to support the Well Experience locations. In virtual environments, conducts virtual product review by following specific company procedures and guidelines (e.g. using specific photographs taken by the technicians sent electronically during the F4 process and reduce transactional tasks). </li></ul> People & Performance Management <ul><li> Assists the Pharmacy Manager with staff hiring and training. Reinforces the direction of Pharmacy Manager in staff performance by coaching, and providing constructive feedback, monitoring customer service, and fostering employee development. </li><li> Promotes teamwork and motivates team members by establishing expectations, monitors and recognizes progress, and fosters a shared vision. </li></ul> Training & Personal Development <ul><li> Maintains current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, company publications, and communications. Maintains awareness of developments in retail and management and pursues best practices that would enhance performance. </li><li> Obtains necessary certifications, education credits and training such as People Plus Learning modules as required by the Company. </li><li> Seeks professional development by monitoring one's performance, solicits for constructive feedback, and leverages pharmacy manager and store manager as mentor and coach. </li></ul> Communications <ul><li> Supports the Pharmacy Manager and Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff. </li></ul>Basic Qualifications<ul><li> Bachelor's degree in Pharmacy from accredited University outside the United States </li><li> Foreign Pharmacist Graduate Equivalency Certificate (FPGEC). </li><li> Intern permit/certificate issued by the respective Board of Pharmacy, if required? (Note - If you live in a state that does NOT require an Intern permit/certificate, response is "yes" </li><li> Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 45 days of completion of intern hours. </li><li> Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws. </li><li> Certified Immunizer or willing to become an immunizer within 90 days of hire. </li></ul>Preferred Qualifications We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans About Walgreens Boots Alliance Walgreens Boots Alliance (Nasdaq: WBA) is a global leader in retail pharmacy, impacting millions of lives every day through dispensing medicines, and providing accessible, high-quality care. With more than 170 years of trusted healthcare heritage and innovation in community pharmacy, the company is meeting customers' and patients' needs through its convenient retail locations, digital platforms and health and beauty products. Including equity method investments, WBA has a presence in more than 25 countries, employs more than 450,000 people and has more than 21,000 stores. WBA's purpose is to help people across the world lead healthier and happier lives. The company is proud of its contributions to healthy communities, a healthy planet, an inclusive workplace and a sustainable marketplace. WBA is a participant of the United Nations Global Compact and adheres to its principles-based approach to responsible business. WBA is included in FORTUNE's 2021 list of the World's Most Admired Companies*. This is the 28th consecutive year that WBA or its predecessor company, Walgreen Co., has been named to the list. More company information is available at www.walgreensbootsalliance.com. The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Pharm Graduate Year (PHIG/PHIP) $35.55-$39.10

Pharmacy Graduate Intern (Non-US Education)

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals. Walgreens is proud to invest & champion an earn while you learn" Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician. <ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li><li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li><li>Models and delivers a distinctive and delightful customer experience.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Develops strong relationships with most valuable customers.</li></ul>Operations<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li><li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li><li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li><li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li><li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li><li>Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul>Basic Qualifications<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>Requires willingness to work flexible schedule, including evening and weekend hours.</li></ul>Preferred Qualifications<ul><li> Prefer six months of experience in a retail environment. </li><li> Prefer to have prior work experience with Walgreens. </li><li> Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. </li><li> Prefer good computer skills. </li><li> Prefer the knowledge of store inventory control. </li><li> Prefer PTCB certification. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $18 - $21.5 / Hourly

Pharmacy Technician / Pharm Tech Apprenticeship

Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. Job Responsibilities/Tasks Customer Experience<ul><li>Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy.</li><li>Greets customers and clinic patients, and offers assistance with products and services.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Resolves customer complaints and helps respond to customers' special needs.</li></ul>Operations<ul><li>Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members.</li><li>Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.</li><li>Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.</li><li>Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.</li><li>Supervises receiving, stocking, pricing, returning, and transferring of merchandise.</li><li>Ensures execution of District Manager operational feedback.</li><li>Implements store organization through proper hiring and placement, scheduling of work assignments and delegation.</li><li>Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.</li><li>Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.</li><li>Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Daily Planning and Execution<ul><li>Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers.</li></ul>Business Performance Management<ul><li>Analyzes financial and performance data; develops action plans to increase sales and control costs.</li><li>Reviews KPIs daily and prepare to discuss with district management.</li><li>Reviews and analyzes asset protection data and develops and implements action plans to reduce loss.</li><li>Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law.</li><li>Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support.</li></ul>Business Planning<ul><li>Identifies sales opportunities to ensure the growth and performance of the store and pharmacy.</li><li>Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes.</li></ul>People and Performance Management<ul><li>Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.</li><li>Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members.</li><li>Makes hiring, promotion and termination decisions.</li><li>Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate.</li><li>Develops employee performance plans and follows up according to deadlines.</li><li>Monitors and approves team member compensation.</li><li>Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision.</li><li>Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members</li><li>Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members.</li></ul>Training and Personal Development<ul><li>Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position. </li><li>Follows performance improvement plans offered by District Manager.</li><li>Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state).</li><li>Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy.</li></ul>Communications<ul><li>Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives.</li><li>Conducts community outreach (e.g., speaks with members of community, physicians in area).</li><li>Assists District Manager in planning and attending community events.</li></ul>Basic Qualifications<ul><li>Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.</li><li>Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date.</li><li>Willingness to work flexible schedule including extended days, evenings, and weekend hours.</li></ul>Preferred Qualifications<ul><li>Bachelor's Degree.</li><li>PTCB or ExCPT Certification.</li><li>Three years retail management experience, including supervising others, managing, and assigning work.</li><li>Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph.</li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Store Manager

<ul><li>Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.</li><li>Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.</li><li>Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.</li><li>Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.</li></ul>Operations<ul><li>Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.</li><li>Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.</li><li>At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.</li><li>Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.</li><li>Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.</li><li>Accountable for completion of non-clinical patient calls.</li><li>Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.</li><li>Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.</li><li>Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.</li><li>Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.</li><li>Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. </li><li>Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.</li><li>Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.</li></ul>People & Performance Management<ul><li>Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.</li><li>Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.</li><li>Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.</li><li>Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.</li><li> Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.</li></ul>Training & Personal Development<ul><li>Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li><li>Maintains and enhances current knowledge and skills related to pharmacy and healthcare.</li><li>Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.</li><li>Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.</li></ul>Communication<ul><li>Communicates with pharmacy team, relaying messages from the support center or other key emails as required.</li><li>Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager</li></ul>Basic Qualifications<ul><li>High School Diploma, GED, or equivalent.</li><li>PTCB or ExCPT certification (except in Puerto Rico).</li><li>Has one year of work experience as a pharmacy technician in a retail or hospital setting.</li><li>Must be fluent in reading, writing, and speaking English (except in Puerto Rico).</li><li>Requires willingness to work flexible schedule, including evening and weekend hours.</li><li>Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)</li><li>Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)</li><li>Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)</li></ul>Preferred Qualifications<ul><li>Previous people management/ leadership experience.</li><li>Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.</li></ul>We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

Pharmacy Operations Manager

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals. Walgreens is proud to invest & champion an earn while you learn" Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician. <ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li><li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li><li>Models and delivers a distinctive and delightful customer experience.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Develops strong relationships with most valuable customers.</li></ul>Operations<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li><li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li><li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li><li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li><li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li><li>Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul>Basic Qualifications<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>Requires willingness to work flexible schedule, including evening and weekend hours.</li></ul>Preferred Qualifications<ul><li> Prefer six months of experience in a retail environment. </li><li> Prefer to have prior work experience with Walgreens. </li><li> Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. </li><li> Prefer good computer skills. </li><li> Prefer the knowledge of store inventory control. </li><li> Prefer PTCB certification. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16.5 - $20 / Hourly

Join Our Team at Walgreens as a Pharmacist! Why Walgreens - For You, For Your Family, For Your Future At Walgreens, pharmacists are medication experts and trusted healthcare providers reshaping the future of patient-focused care. With industry-leading resources, career advancement opportunities, and a strong commitment to work-life balance, we invest in you so you can invest in your patients. For You - Competitive Pay & Flexible Scheduling<ul><li>Competitive pay - Competitive wage offered based on geography and other business-related factors</li><li>Paid Time Off (PTO) - Available after three months of service (subject to state law) because work-life balance matters</li><li>Flexible scheduling - Flexible scheduling options to fit your lifestyle</li></ul>For Your Family - Comprehensive Health & Wellness Benefits<ul><li>Comprehensive benefits package including medical, prescription drug, dental, vision, disability and life insurance for qualifying team members. Plus free flu shots for all team members and other voluntary benefits</li><li>365 Get Healthy Here & Life365 Employee Assistance Program (EAP) - Mental health support and wellness programs </li><li>Family-forming support - Walgreens provides financial support for fertility treatments, including medical procedures and prescription medications. Eligible team members can also receive reimbursement for qualified adoption and surrogacy-related expenses</li></ul>For Your Future - Growth, Education & Exclusive Perks<ul><li>Opportunities for growth - Many pharmacists advance quickly into leadership roles in pharmacy operations, retail management, multi-site leadership, and corporate support functions</li><li>Walgreens University - Free training, certifications, and leadership development, plus tuition discounts at 30+ universities</li><li>Employee discounts - 25% off Walgreens brands and 15% off national brands, plus exclusive savings on electronics, travel, and more</li><li>401(k) with company match - Contribute to your retirement, and Walgreens provides matching contributions after one year and 1,000 hours of service. Additionally, Walgreens matches qualifying student loan payments as if they were 401(k) contributions</li></ul>What You'll Do<ul><li>Provide compassionate, expert-level pharmacy consulting services to patients</li><li>Educate and consult patients on medication usage, side effects, and cost-effective options</li><li>Deliver clinical healthcare services, including immunizations, diagnostic testing, and medication therapy management</li><li>Ensure medication safety through accurate compounding, dispensing, and regulatory compliance</li><li>Mentor and train pharmacy team members in a collaborative and supportive environment</li></ul>Who You Are<ul><li>Patient-focused & service-driven - You're committed to making healthcare personal</li><li>A collaborative team leader - You support, inspire, and uplift those around you</li><li>A lifelong learner - You stay ahead of industry advancements and professional growth</li><li>A problem-solver - You navigate challenges, from insurance claims to medication management, with ease</li></ul>Apply Today & Build Your Future with Walgreens! This is more than just a job-it's a career with purpose. See below for more details! About Us Founded in 1901, Walgreens ( www.walgreens.com ) proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li>BS in Pharmacy or Pharmacist Degree from an accredited educational institution.</li><li>Current pharmacist licensure in the states within the district. </li><li>Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws. </li><li>Certified Immunizer or willing to become an immunizer within 90 days of hire.</li></ul>Preferred Qualifications<ul><li>At least 1 year experience as a pharmacist in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.</li></ul>We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Pharmacist Hourly $61.50-$67.60

Pharmacist

Job Summary Responsible for overseeing the daily operations of the pharmacy department and is accountable for workflow management, clinical management of patients, continuous quality improvement, adherence to policy and procedure, compliance with internal and external regulatory bodies, pharmacy sales, expense control and inventory management, and image through the accurate filling of prescriptions, and ensuring the highest level of customer service (including patients, providers, and pharmaceutical and payer partners), and developing and protecting department assets. Job Responsibilities Customer Experience<ul><li>Ensures department personnel provide hospitable service and information; and are courteous, friendly, and efficient.</li><li>Responds to customer inquiries and complaints, maintains and improves overall image of pharmacy department.</li></ul>Operations<ul><li>Manages the daily operation of the pharmacy department.</li><li>Improves prescription numbers, pharmacy sales, profit, and image through the accurate filling of prescriptions, and by providing courteous and efficient service to customers inclusive of patients, prescribers, pharmaceutical manufacturers, payers, and health systems.</li><li>Reports prescription errors immediately and adheres to Company policies and procedures relating to prescription incidents and the Quality Improvement Program.</li><li>Complies with all federal and state laws and regulations and Company policies governing all drugs and products; maintains required records, documentation, and reports.</li><li>Recommends and implements asset protection controls and procedures to identify and minimize profit loss.</li><li>Improves and maintains pharmacy department housekeeping, maintenance, and appearance for the safety, health, and well-being of customers and employees, and ensures adherence to applicable government regulations and laws.</li><li>Controls the store's safe and "bank," including electronic register readings, cash withdrawals, cash accounts, daily cash reports, cash over and short records, and other reports related to cash management.</li><li>Assures proper operation and maintenance of pharmacy department systems and equipment.</li><li>Maintains awareness of third party pharmacy business opportunities, and assures proper administration and implementation of third party pharmacy systems and procedures to lessen payment rejections. Resolves third party rejection problems promptly, and resubmits rejected claims for payment on a timely basis.</li><li>Manages and controls Prescription Department inventory. Adheres to Company buying procedures, recommends and orders merchandise from proper internal and external sources.</li></ul>People and Performance Management<ul><li>Supervises pharmacy department team members to assure performance of required functions and adherence to Company policies and procedures. Ensures proper licensure of all pharmacy department personnel. Confirms pharmacy department employees are trained on all required functions regarding payer and pharmaceutical contractual requirements (adverse event reporting, data and inventory reporting, clinical management). Reaffirms with all pharmacy department personnel, on a regular basis, their obligations regarding the dispensing of prescriptions only in good faith.</li></ul>Training and Personal Development<ul><li>Audits own performance and recommends own objectives and standards of performance.</li><li>Maintains an awareness of developments in the pharmacy, health care, and retail management fields that relate to job responsibilities, and integrates them into own practices.</li></ul>Communications<ul><li>Maintains and develops good working relationships with physicians and other health professionals. Works collaboratively, along with the Local Specialty Pharmacy staff.</li></ul>Basic Qualifications<ul><li>BS in Pharmacy or Pharm D Degree from an accredited educational institute.</li><li>Current pharmacist license in the states within the district (or willing to obtain in 1 year) per district guidelines.</li><li>At least 1 year of pharmacy experience including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.</li><li>Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.</li><li>Has completed specialized training regarding medication and disease state or has sufficient practical experience that is necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.).</li></ul>Preferred Qualifications<ul><li>Previous experience at a Walgreens Local Specialty Pharmacy.</li><li>Overall score of Exceeds Expectations for the most recent performance review period and an overall score of Achieving Expectations for the earliest review period.</li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $86,528 - $166,400. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Pharmacist Local Specialty

<ul><li>Models and delivers a distinctive and delightful customer experience.</li><li>Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.</li><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li></ul> Operations<ul><li>Provides customers with courteous, friendly, fast, and efficient service.</li><li>Recommends items for sale to customer and recommends trade-up and/or companion items.</li><li>Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.</li><li>Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.</li><li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.</li><li>Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li><li>Has working knowledge of store systems and store equipment.</li><li>Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.</li><li>Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).</li><li>Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul> Training & Personal Development<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li><li>Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul>Basic Qualifications<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>Requires willingness to work flexible schedule, including evenings and weekend hours.</li></ul>Preferred Qualifications<ul><li>Prefer six months of experience in a retail environment.</li><li>Prefer to have prior work experience with Walgreens.</li><li>Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li><li>Prefer good computer skills.</li><li>Prefer the knowledge of store inventory control.</li><li>Prefer PTCB certification.</li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $18 / Hourly

Pharmacy Customer Service Associate

Collegiate Faculty, Development & Administration - Computer Science Department of Cybersecurity 12-Month Collegiate Faculty Location: Adelphi, MD (Hybrid) Summary: The Collegiate Faculty, Course Development & Administration (CDA) position ensures instructional quality and technical coherence across UMGC's learning experiences. Reporting to the Assistant Dean, the CDA Faculty is responsible for the coordination and continuous improvement of courses within a cluster of academic portfolios. The position combines disciplinary knowledge in multiple portfolio areas with a foundational understanding of instructional design principles to address the ongoing maintenance, enhancement, and adaptation of existing courses, work with subject matter experts during the course development process, and oversee administrative elements of assigned courses in alignment with institutional learning goals. Through collaboration with instructional design teams, academic colleagues, and administrative units, the CDA Collegiate Faculty plays a critical role in supporting the school's academic vision by ensuring UMGCs curricula is responsive to changes in the field and facilitating faculty success in courses. Success in this role is defined by the effective coordination and timely implementation of critical content updates, and contributions to a high-quality, scalable learning experience. Key Duties and Responsibilities:<ul><li>Teach 6 credits annually in area(s) of disciplinary expertise, ensuring instructional excellence and academic rigor.</li><li>Coordinate a cluster of courses within the academic portfolio, serving as the operational lead for course consistency, updates, and readiness.</li><li>Collaborate closely with the Integrative Learning Design (ILD) team to implement instructional revisions and integrate learning science principles in alignment with UMGC's design model and standards.</li><li>Contribute to developing and refining processes related to requesting course updates.</li><li>Liaise with Subject Matter Experts (SMEs) and faculty to ensure course materials reflect current industry trends, academic standards, and institutional priorities.</li><li>Maintain and update course documentation and assets between revision cycles to ensure alignment with accreditation and curriculum governance requirements.</li><li>Act as a liaison between academic programs, Course Maintenance, and ILD to facilitate communication and ensure smooth workflows related to course updates.</li><li>Participate in faculty development and institutional initiatives that advance instructional innovation and teaching excellence.</li><li>Perform other duties as assigned by the Assistant Dean to support instructional operations and strategic academic priorities.</li></ul>Competencies:<ul><li>Disciplinary knowledge in the portfolio area</li><li>Instructional design collaboration and technical course implementation</li><li>Curriculum maintenance and governance compliance</li><li>Faculty coordination and mentoring</li><li>Attention to detail and operational follow-through</li><li>Cross-functional communication and collaboration</li><li>Learning management systems proficiency</li></ul>Skills:<ul><li>Course design and revision</li><li>LMS navigation and content integration</li><li>Stakeholder communication and documentation</li><li>Faculty coaching and SME collaboration</li><li>Data-informed decision making</li><li>Change management in instructional settings</li></ul>Key Collaborators:<ul><li>Assistant Dean: To ensure course coordination and faculty support efforts align with broader academic and student success strategies.</li><li>Integrative Learning Design (ILD) Team: To implement updates, apply instructional design principles, and execute course revisions across the portfolio.</li><li>Subject Matter Experts (SMEs) and Instructional Faculty: To maintain content expertise, address instructional gaps, and ensure consistency across course sections.</li><li>Teaching and Learning (TL) and Assessment and Evaluation (AE) Collegiate Faculty: To incorporate assessment and evaluation data and research-based strategies into continuous course improvement efforts.</li><li>Portfolio Directors Managers: To align course-level implementation with program goals, timelines, and market responsiveness.</li><li>Curriculum Governance Committees: To support quality assurance, documentation, and alignment with institution-wide learning experience standards.</li></ul>Minimum Education & Experience Requirements: Education: Terminal or Doctorate degree in Computer Science, Data Science, Software Engineering, Information Systems, or Artificial Intelligence, or a relevant academic or industry-related field from an accredited institution is required. Experience: Demonstrated ability to get things done. Minimum of 8 years of academic, professional, or teaching experience, including at least 3 years in teaching. Demonstrated LMS experience and expertise in course development and faculty collaboration. Certifications: None required Preferred Education & Experience Requirements: Education: Same as required Experience: Graduate-level teaching, asynchronous online instruction, learning experience design, and application of learning science principles. Familiarity with accessibility standards (ADA, WCAG). Discipline-related work experience in non-academic environments is desired. Certifications: None required; certifications in instructional design or educational technology are advantageous. Work Environment and Physical Demands: Work is typically performed in a remote or hybrid academic environment. This position requires close coordination with academic affairs staff, faculty, instructional design teams, and support units. Location: The position is hybrid, although travel to Adelphi, MD is required on an occasional basis. All submissions should include a cover letter and resume . The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu . Benefits Package Highlights:<ul><li>Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years).</li><li>Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date.</li><li>Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability Insurance.</li><li>Flexible Spending Accounts: Available for medical and dependent care expenses.</li><li>Retirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).</li><li>Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.</li><li>Tuition Remission: Immediate availability for Collegiate Faculty. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service.</li></ul>See flyer for additional information on benefits SS Collegiate Faculty_2023.pdf (umgc.edu) Hiring Range: Instructor: 85,000-95,000 Assistant Professor: 100,000-110,000 Associate Professor: 119,000-129,000 Professor: 130,000-140,000

Collegiate Faculty, Development & Administration - Computer Science

Principal Engineer, Knowledge Graph Data Strategy US Exempt Regular Full time Stateside Exempt 4.4 Location: Adelphi, MD (Hybrid) This position is classified as "hybrid" and the work location is Adelphi, Maryland. An on-site presence is expected for meetings, summits, or events, and as needed. In accordance with UMGC Travel policy, you will be responsible for any expenses incurred from traveling, including temporary lodging, to Adelphi or locations within the DMV region. We are seeking a strategic and technically proficient Principal Engineer, Knowledge Graph to lead the design, development, and implementation of enterprise-grade knowledge graph solutions. This leader will be responsible for driving semantic data modeling, graph-based AI/ML solutions, and graph database architecture (with an emphasis on Neo4j) in support of our data and AI strategy execution. The ideal candidate brings deep expertise in graph modeling and implementation, ontology development, graph machine learning, and semantic technologies, and is skilled in understanding business goals and requirements and reflecting them in systems implementations that consider current and emerging needs. You will collaborate across data science, engineering, and product teams to embed graph intelligence into enterprise systems using platforms like Neo4j and Databricks. Duties and Responsibilities: <ul><li>Lead the enterprise knowledge graph development and operationalization, including data modeling, ontology and taxonomy development, semantic modeling, and integration with machine learning and business platforms.</li><li>Design and manage complex graph data models and ontologies using W3C standards (RDF, OWL, SKOS, SHACL) to support data standardization, discovery, and analytics.</li><li>Develop and implement graph-based machine learning models (e.g., GNNs, link prediction, GraphRAG) to support key business capabilities such as personalized learning, intelligent search, and recommendation systems.</li><li>Drive the use of NEO4J for graph data storage, querying (Cypher), and integration into enterprise pipelines.</li><li>Collaborate with AI/ML engineers to fine-tune LLMs and integrate graph data into intelligent agents and semantic search systems.</li><li>Provide architectural leadership for semantic pipelines and Databricks integration, supporting both batch and real-time graph analytics.</li><li>Champion the adoption of graph-based AI/ML, especially in online higher education use cases.</li><li>Translate evolving business needs into a prioritized roadmap for knowledge graph implementation and continuous improvement.</li><li>Stay abreast of developments in graph database, graph AI/ML, semantic web, agent-based systems, and enterprise AI platforms.</li></ul> Education & Experience Requirements : Education:<ul><li>Master's Degree in Information science, Library and Information Science, Data Science, Ontology, Computer Science, Engineering or a related field.</li></ul>Experience:<ul><li>6+ years of experience in ontology development, semantics, or graph modeling, including W3C standards (RDF, OWL, SKOS, SHACL).</li><li>5+ years of hands-on experience designing and implementing knowledge graphs using NEO4J, including Cypher queries and graph modeling, and graph database design and operations best practices.</li><li>Proven experience implementing graph-based machine learning models (e.g., GNNs, GraphRAG).</li><li>Experience working with Databricks and Spark-based data workflows.</li><li>Demonstrated ability to lead enterprise-level data integration initiatives and semantic modeling projects.</li><li>Strong programming skills in Python, including ML libraries (e.g., PyTorch, TensorFlow) and graph libraries (e.g., DGL, NetworkX, NEO4J Python driver).</li><li>Excellent stakeholder communication and team leadership skills.</li><li>Experience supporting online platforms, ideally in online education or digital business ecosystems.</li></ul> Preferred Requirements : Education: <ul><li>Ph.D. Degree in Information science, Library and Information Science, Data Science, Ontology, Computer Science, Engineering or a related field.</li></ul>Experience:<ul><li>Experience integrating knowledge graphs with LLMs, prompt engineering, and AI agents (e.g., LangGraph, CrewAI).</li><li>Familiarity with graph query optimization, entity resolution, and knowledge extraction from structured and unstructured data.</li><li>Experience with graph data cataloging tools (e.g., Stardog, PoolParty, TopQuadrant).</li></ul> All submissions should include a cover letter and resume . The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu . Benefits Package Highlights:<ul><li>Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). For part-time employees, time off rates will be prorated based on the number of hours worked.</li><li>Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date.</li><li>Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD.</li><li>Flexible Spending Accounts: Available for medical and dependent care expenses.</li><li>Retirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).</li><li>Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.</li><li>Tuition Remission: Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.</li></ul>Hiring Range: $158,000.00 - $173,000.00

Principal Engineer, Knowledge Graph

At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. R&D is committed to discovering and delivering transformational vaccines and medicines to prevent and change the course of disease. We believe the Greater Boston area is an important hub for the biotech and pharma industry, which is why we've invested in growing our footprint and expanding our R&D space in Cambridge, with a primary focus on additional state-of-the-art lab space. Here, we will bring together talent and expertise, building upon GSK's long history of vaccine development, to create globally leading viral capabilities and cutting-edge vaccines technologies, as we add to our robust portfolio targeting infectious diseases at every stage of life. In the plan to create a new hub for viral vaccine discovery in Cambridge, we are building new laboratories that will be focused on the development of state-of-the-art methods that will be supporting deep product understanding, process and product development, as well as testing of pre-clinical and clinical samples for novel vaccine platforms. As an Associate Scientist in the Molecular Analytics team, you will be expected to contribute toward our omics-based program supporting our viral vaccines discovery efforts. You will join our diverse preclinical research and development team working on cutting-edge technologies in addition to developing new assays suitable for candidate screening and mechanism of action studies. Key Responsibilities: <ul><li>Implement and execute next-generation sequencing (NGS) protocols for the characterization of RNA and DNA molecules of interest for vaccine research and development, and their mechanism of action.</li><li>Execute a wide range of experiments/technical studies/tasks testing sequence identity and gene expression profiles using bulk, single cell, and/or spatial sequencing across sequencing platforms, e.g. short and long read sequencers.</li><li>Record experimental results and present them in written/oral communications.</li><li>Execute new methods and protocols and proactively incorporate new technology or techniques into practice with supervision.</li><li>Collaborate with scientists throughout the organization to support NGS activities.</li><li>Perform complex data management tasks with supervision.</li><li>Contribute to vaccine development-related scientific investigations and publish the work in scientific journals and patent filings.</li></ul> Basic Qualifications: <ul><li>Degree in Chemistry, Biology, Biochemistry, Pharmaceutical Sciences, or related scientific field.</li><li>MS, or BS with 1+ years of experience. </li><li>Two or more years of experience in molecular biology, genomics, transcriptomics, and/or assay development.</li><li>Two or more years of experience in molecular biology, including but not limited to: Nucleic acid extraction and quality control, cloning, PCR, qPCR, ddPCR, reverse transcription, RNA in vitro transcription and purification, and various NGS library preparation methods.</li><li>Two or more years of experience in next-generation sequencing technologies (Illumina, Pacific Biosciences, Oxford Nanopore) and their applications, e.g., bulk RNA-seq, single cell omics, immune repertoire profiling.</li></ul> Preferred Qualifications: <ul><li>Experience in cell biology and/or virology, including but not limited to: Cell culture, aseptic techniques, cell-based assays, viral tittering, viral genomic isolation, viral neutralization assays, ELISAs. </li><li>Experience in the development of fully custom or customizing commercially available NGS workflows.</li><li>Proficiency in bioinformatics analysis of data from NGS experiments.</li><li>Familiarity with automated high-throughput liquid-handling systems.</li><li>Effective written and oral communication skills as well as presentation skills. Fluency in English.</li><li>Must be detail oriented; possess problem solving skills, and the ability to handle multiple tasks.</li><li>Able to efficiently manage uncertainty, changes in priorities and timeline restrictions.</li></ul>#Vx-Cam #Li-GSK #EarlyCareers together. &bull; If you are based in Cambridge, MA; Waltham, MA; Rockville, MD; or San Francisco, CA, the annual base salary for new hires in this position ranges $73,838 to $123,063. The US salary ranges take into account a number of factors including work location within the US market, the candidate's skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process. Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US). GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

Associate Scientist - Genomics

Site Name: USA - Pennsylvania - Philadelphia Posted Date: Dec 2 2025 We are seeking a dynamic and tenured Digital Experience Manager to join our team. The Digital Experience Manager will partner directly with marketers to recommend, plan and execute omnichannel marketing campaigns. This individual will be responsible for planning, documenting and overseeing the execution of marketing campaigns across an internal and external cross-functional team campaign delivery team. The ideal candidate will bring a wealth of experience in channel marketing, technical marketing operations and/or campaign operations, combined with a strategic mindset and a proven track record of driving successful omnichannel marketing campaigns. Key Responsibilities: This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following: <ul><li>Campaign Planning: Collaborate with cross-functional partners to achieve campaign delivery. Translate brand marketing strategies into functional omnichannel plans by leveraging platform and channel knowledge.</li><li>Campaign Management: Develop/document requirements and guide the implementation and delivery of digital omnichannel campaigns (e.g. email, display, social, SMS). Facilitate communication between brand teams, technical/content delivery teams and agency teams. Ensure on-time and flawless deployment of campaigns.</li><li>Cross-Functional Collaboration: Work closely with internal teams (brand marketing, creative, analytics, technical delivery) and external partners to ensure cohesive campaign execution and to champion the adoption, design, expansion and measurement of omnichannel marketing programs to healthcare professionals and consumers.</li><li>Performance Analysis: Ensure omnichannel marketing plans are measurable and that campaigns, tactics and journeys are configured to properly measure key performance indicators and high value actions. Partner with analytics on measurement; cycle insights back to future marketing campaigns to help achieve desired outcomes.</li><li>Personalization: Advocate for the use of customer insights, customer signals, and customer data to optimize the customer experience, personalize marketing efforts, and improve customer engagement.</li><li>Innovation: Stay up to date with industry trends and emerging marketing technologies to drive innovation within campaigns.</li><li>Efficiency and Quality: Support the use of standard service delivery tools, platforms and processes with cross-functional partners. Seek out opportunities for continuous improvement, in pursuit of optimizing the campaign management and delivery process. Identify and escalate needs and opportunities for process enhancement and operational support. Identify and remediate quality issues in a timely manner.</li></ul>Why You? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: <ul><li>Bachelor's Degree in Marketing, Business, or related field.</li><li>10+ years of experience in channel marketing, marketing operations, project management or similar functions.</li><li>Experience in documenting business and technical requirements and managing and executing omnichannel marketing campaigns.</li><li>Experience in marketing automation tools/platforms, including Salesforce Marketing Cloud, Tealium, and JIRA.</li><li>Experience in martech integrations including DAM systems, CMS, CDP, and preference/consent management platforms.</li></ul>Preferred Qualifications: If you have the following characteristics, it would be a plus: <ul><li>Master's Degree preferred</li><li>Experience in developing collaborative and productive relationships with key stakeholders in a matrixed setting.</li><li>Agile experience preferred but not required</li><li>Ability to work in a fast-paced environment and adapt to changing priorities.</li><li>Excellent communication, presentation, and interpersonal skills.</li></ul>#LI-GSK Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US). GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

Senior Digital Experience Manager

Site Name: Cambridge 300 Technology Square, Upper Providence, USA - Pennsylvania - Upper Providence Posted Date: Dec 2 2025 The Onyx Research Data Tech organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward:<ul><li>Building a next-generation data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on data mechanics"</li><li>Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talent</li><li>Aggressively engineering our data at scale to unlock the value of our combined data assets and predictions in real-time</li></ul>Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data / computing / analysis platforms, and data-powered applications. We are seeking an experienced Senior Product Manager who will be accountable for designing and delivering the roadmap for Onyx data platform interface and related applications to support GSK Research and Development. This role will be pivotal in ensuring a cohesive enterprise level strategy towards data-driven decision-making and will ensure our scientists have access to best-in-in-class technology products to improve research productivity and ultimately deliver new medicines for our patients. In this role you will:<ul><li>Own and lead the product roadmap, product development, launch and user adoption of Onyx data platform interface to benefit the scientific community at GSK across multiple departments</li><li>Play a key role in defining the strategic direction for Onyx data platform interface with GenAI capabilities at the core</li><li>Partner closely with the wider Onyx tech team, as well as R&D scientists and leaders, to deliver industry-leading cloud-based products and solutions with GenAI and agentic capabilities. </li></ul>Key Responsibilities include: <ul><li>Product Strategy and Roadmap: Develop and execute a comprehensive product strategy and roadmap for Onyx data platform interface and ecosystem applications, aligned with the Onyx's overall product vision and objectives.</li><li>Customer Understanding: Conduct in-depth customer research, gather customer insights, and engage with customers regularly to understand emerging requirements.</li><li>Product Planning and Definition: Collaborate with stakeholders to define product requirements, features, and specifications based on customer feedback, product vision, and business goals.</li><li>Agile Product Development: Work closely with delivery & assurance and engineering teams in an agile environment to ensure successful and timely delivery of product releases, including prioritization, sprint planning, and backlog management.</li><li>GenAI Product and Capability Upgrade:<ul><li>Spearhead the development of a new class of AI Agents, powered by LLMs and Generative AI, designed to autonomously execute complex scientific research tasks like hypothesis generation, experimental design, and data interpretation.</li><li>Design and productize the human-agent interaction layer, moving beyond traditional UIs to create conversational and goal-driven interfaces that allow scientists to delegate multi-step tasks and interpret the outputs of autonomous GenAI systems.</li><li>Own the product lifecycle for models and agents, leading the strategy for data acquisition, model fine-tuning, and the development of APIs/agents that allow them to be leveraged as "tools" by other agents and systems.</li><li>Model-In-The-Loop Design: Structuring products so that R&D users can easily challenge, verify, and provide feedback to improve the agentic tools and underlying models (human-guided iteration). Demonstrate Human + AI collaboration with minimum friction to drive user adoption.</li></ul></li></ul><ul><li>Lead highly technical product discussions with engineering leaders, translating ambiguous scientific objectives into precise requirements for fine-tuning foundational models, vector databases, and multi-agent system architectures.</li></ul><ul><li>Cross-Functional Collaboration: Collaborate with both tech and RD teams, including DevOps& Infrastructure, data engineering, computing platform engineering, data & knowledge platform engineering, program management teams and RD data leadership teams, to align product strategies, gather input, and drive successful implementation plans.</li></ul><ul><li>Product Launch and Adoption: Lead product launches, ensuring effective communication, training, and support materials to drive successful product adoption and customer satisfaction.</li><li>Product Performance and Optimization: Continuously monitor product performance, collect and analyze data, and drive iterative improvements to enhance product usability, performance, and customer experience.</li></ul>Why You? Basic Qualifications We are looking for professionals with these required skills to achieve our goals: <ul><li>Bachelor's degree in AI/ML, Computer Science, Software Engineering, Data Science, or a related discipline 6+ years of experience in technical product management, OR</li><li>Master's degree with 4+ years of experience in technical product management.</li><li>Proven experience in technical product management with a strong track record of launching new software products that leverage AI or Generative AI technologies in large-scale or enterprise environments.</li><li>Experience in creating product strategies for modern applications, including familiarity with AI-related tools and techniques such as advanced databases, machine learning operations (MLOps), and model optimization.</li><li>Understanding of cloud platforms (AWS, GCP, Azure), API design, and the infrastructure required to build and scale AI-powered applications.</li></ul>Preferred Experience If you have the following characteristics, it would be a plus: <ul><li>Direct product management experience designing and launching AI agents that can utilize tools (APIs, function calling) to perform complex, multi-step actions and reason about their environment.</li><li>Hands-on software engineering or data science experience in a GenAI-focused team prior to transitioning into product management.</li><li>Familiarity with the architecture of modern transformer-based models and the strategic product trade-offs between using proprietary models (e.g., GPT-4, Claude), open-source models (e.g., Llama, Mistral), and fine-tuning custom models.</li><li>Experience building products that manage or interpret complex, unstructured biomedical data</li><li>Extensive product experience designing, optimizing, and implementing Model Context Protocols (MCP) for LLM-powered agents, including advanced strategies for prompt engineering, context window management, memory architectures (e.g., short-term, long-term memory), and ensuring model coherence over extended multi-turn interactions.</li><li>Hands-on experience with product management tools such as Confluence, Jira, Miro, Monday, Notion, etc.</li><li>Previous experience in life science industry or biopharma R&D is a plus.</li></ul>#GSK-LI &bull; If you are based in Cambridge, MA; Waltham, MA; Rockville, MD; or San Francisco, CA, the annual base salary for new hires in this position ranges $137,775 to $229,625. The US salary ranges take into account a number of factors including work location within the US market, the candidate's skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process. Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US). GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

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