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Role Description: Provides support to end users on a variety of issues. Identifies researches and resolves technical problems. Responds to telephone calls email and personnel requests for technical support. Documents tracks and monitors the problem to ensure a timely resolution. Requirements: Minimum requirement would be HS Diploma. May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area. Can train anyone- if someone is looking for a career change or wants to start a career in IT. Has knowledge of commonly used concepts practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. Job titles to keep an eye out for on resumes/ similar experience: cable technician wiring All physical requirements are expected with reasonable accommodations: - Regularly lift and/or move up to 40 pounds and participate in group lifts for 41 pounds - Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed - Working in cramped and/or elevated and/or noisy environments - Bending lifting stretching reaching standing and walking for up to 8 hours a day - Ascending and descending ladders stairs and gangways safely and without limitation Key job responsibilities - Moving and implementing large enterprise equipment - Installing Fiber and Copper cabling and patching cabling between equipment - Ensuring proper safety and security standards are maintained during cabling and rack installation - Following well established hardware installation procedures and break-fix activities - Safely using material handling tools and equipment

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Technical Support Technician

We are looking for a Level 2 Technician to support device imaging, configuration, and deployment services. This role will assist in preparing and maintaining desktops, laptops, and mobile devices with standard operating environments, applications, and security settings. Depending on experience, the technician will handle day-to-day imaging tasks, assist end users during deployments, and support escalated issues related to configuration and setup.

PC Deployment Technician

Job DescriptionFor this position you will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies. The ideal candidate will be able to quickly and accurately resolve issues with server and network hardware through root cause analysis with a solid understanding of computers, servers, network devices and command line diagnostics. You must possess: technical aptitude and the ability to communicate advanced technical information with a variety individuals of varying technical knowledge, good situational awareness, the capability to contribute to strong inter and intra-team development, strong analytical skills, demonstrated problem solving ability, and the ability to operate solo or as part of a team with varying degrees of supervision. This position requires the ability to successfully operate in high-pressure, time-sensitive situations while handling multiple critical priorities simultaneously. Successful candidates must be able to demonstrate effective examples of situations where personal initiative and judgment were used to benefit team objectives. Some work will be performed in an AWS GovCloud region. Aaccess to the AWS GovCloud region will be restricted to individuals who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) Additional Skills: 1+ year of Computer Hardware experience. 1+ years of Computer Networking experience. 1+ years of Linux Operating Systems experience. All physical requirements are expected with reasonable accommodations. Candidates should be able to lift up to 50lbs and or work in elevated locations

Data Center Technician

Agents will support high inbound calls; previous inbound experience is required with familiarity with medical terminology a plus. Agents will be handling 60-100 inbound calls per day. High volume call experience is required. Average handle time per call is 6 minutes. Calls will include enrollment status, medication shipment status, general patient inquiries, outreach for missing information. Safety/adverse event experience is preferred. Customer service and empathy skills are a must. Agents could be handling a high volume of complaints initially. Agents will be be expected to have 100% call quality. Heavy call volume expected from February to March. The Program Specialist is responsible for serving as the customer’s primary point of contact providing operational and reimbursement support to complex programs within Neovance. The focus of the Program Specialist is to own issues and remove obstacles that prevent patients or providers from accessing the therapies requested. The Program Specialist will be a self-starter who is comfortable taking initiative, identifying barriers, and working with the appropriate parties to eliminate these obstructions for the customer. If you are selected for a Program Specialist will have the opportunity to work in an energetic, fast paced environment. Will be required to manage a high-volume of customer facing tasks daily or be responsible for quickly and accurately performing data entry in the program's tracking system. The Program Specialist must be disciplined with the ability to speak with customers, sit and talk for long stretches.Additional Skills &amp; QualificationsRequired experience: • Call Center Experience: (High Volume) At least 2 year of previous experience. • Customer Service: Minimum 2 years of experience in healthcare required. • Remote Work Experience: Proven ability to work effectively in a remote setting. • Computer/Technology Proficiency: Comfortable with using various software and technology tools. • Strong Communication Skills: Excellent verbal and written communication abilities. • Empathy and Patience: Ability to understand and address customer needs with compassion. • Attention to Detail: Strong focus on accuracy and thoroughness. • Independent Work: Capable of working independently with minimal supervision. Preferred experience in any of these areas: • Major medical experience • Buy and bill experience • Acquisition channel experience • Insurance benefits verification support

Program Specialist

Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace. About the role: As a Human Performance Leader you will be the Columbia Fuel Fabrication Facility (CFFF) leader for Human Performance (HU), Self-Assessment (SA), Benchmarking (BM), Operating Experience (OE), and Trending. This includes inspiring and motivating employees, building relationships, encouraging teamwork, and creating an atmosphere that encourages high performance for these programs across the Columbia Fuel Fabrication Facility (CFFF). Provide oversight, support and maintenance of site implementing program processes, procedures, reports and tools. Support analysis of Corrective Action Program (CAP) and observation trends for identification of precursors/gaps and recommend actions to reverse negative trends. Support monthly Management Review Meetings (MRM). Perform observations and coaching to strengthen the desired behaviors. Support site assessments and projects. Assist site organizations in the identification and implementation of self-assessments, benchmarks and operating experience. Support Performance Improvement training for leaders, employees, pre-outage training and just-in-time training You will report to the Director of EHS and be located at Columbia, SC. You will support this role 100% onsite. Key Responsibilities:<ul> <li>Provide oversight, support and maintenance for the CFFF HU, SA, BM, OE, and Trending programs, processes, reports and tools.</li> <li>Provide maintenance and update of CFFF HU, Self-assessment, Benchmarking, OE, and Trending program processes, procedures, reports and tools.</li> <li>Work with leaders to promote a consistent approach for HU, Self-assessment, Benchmark, OE, and Trending Programs to meet business and operational goals.</li> <li>Guide the implementation and monitoring of the Human Performance (HU) program, encouraging new attitudes and new ways of thinking to promote error-prevention.</li> <li>Promote use of the HU tools, share best HU practices and influence organizational leaders to provide proactive support.</li> <li>Ensure understanding of Issue Review Committee (IRC) and the Corrective Action Review Board (CARB) to identify issues and trends.</li> <li>Assist/partner with site organizations in implementing site self-assessments and benchmarks.</li> <li>Analyze and trend Corrective Action Program (CAP) issues, observations and HU Error Clock reset data for HU precursors/gaps and recommend actions to reverse negative trends.</li> <li>Support and participate in the global NSC Champion/HU monthly meeting.</li> <li>Perform observations and coaching to strengthen the desired behaviors.</li> <li>Support the development and delivery of HU training for team members.</li> <li>Help with the development and delivery of specialized training programs to help leaders strengthen expected behaviors within their workgroups.</li> <li>Communicate a quarterly HU Observation and Corrective Action Program Trend Report and Self-assessment, Benchmark and Operating Experience Report.</li> <li>Support site HU, Self-Assessments, Benchmarking, and Operating Experience assessments and plans.</li> </ul>Qualifications:<ul> <li>4 year degree or equivalent experience</li> <li>Minimum of 7 years of applicable experience required.</li> <li>7+ years of Nuclear experience preferred, with experience in leadership and working knowledge of Human Performance (HU) tools, Performance Improvement (PI) processes.</li> <li>Proficient in analyzing data for trends and developing actions to close identified gaps, proficient in PI programs, proficient in the use of Proficient in the use and knowledge of Corrective Action Program. Experience in Continuous Improvement and Change Management.</li> <li>Coach, mentor and strengthen others, including providing constructive feedback related to improvement.</li> <li>Interface with, and gain commitment at all levels.</li> </ul>We are committed to transparency and equity in all of our people practices. The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $100,800 to $126,000 per year. #LI-Onsite Why Westinghouse? Our benefits package is tailored to meet the diverse needs of our employees, while also promoting wellness and career growth. The following are representative of what we offer: <ul> <li> Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options </li> <li> Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members </li> <li> 401(k) with Company Match Contributions to support employees' retirement </li> <li> Paid Vacations and Company Holidays </li> <li> Opportunities for Flexible Work Arrangements to promote work-life balance </li> <li> Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers </li> <li> Global Recognition and Service Programs to celebrate employee accomplishments and service </li> <li> Employee Referral Program </li> </ul> Westinghouse Electric Company is the global nuclear energy industry's first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system: <ul> <li> Safety and Quality </li> <li> Integrity and Trust </li> <li> Customer Focus and Innovation </li> <li> Speed and Passion to Win </li> <li> Teamwork and Accountability </li> </ul> While our Global Headquarters are located in Cranberry Township, PA, we have over 11,000 employees working at locations in 19 different countries. You can learn more by visiting http://www.westinghousenuclear.com . Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities Get connected with Westinghouse on social media: Twitter | Facebook | LinkedIn | YouTube Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Human Performance Leader

Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace. Key Responsibilities:<ul> <li>Support the development of a system design for I&C systems based on functional requirements, design requirements and regulatory requirements.</li> <li>Collaborate with internal cross functional groups and stake holders to ensure integration of the I&C system.</li> <li>Create functional logic diagrams.</li> <li>Support customer offer development for I&C system projects.</li> <li>Support Equipment Qualification (EMC, Environmental, Seismic) of an internally developed I&C platform.</li> <li>Provide guidance to hardware design engineers to develop the hardware design of the I&C system.</li> <li>Provide guidance to software design engineers to develop the software of the I&C system.</li> <li>Develop test plan and procedure documentation; execute testing based on project needs.</li> <li>Understand equipment qualification standards and interface with equipment qualification groups for qualification of the I&C system.</li> <li>Assist in engineering review of system documentation.</li> <li>Assist in board-level design, functional testing, and integration testing.</li> <li>Assist in application development based on system functional and design requirements specifications.</li> </ul>Qualifications:<ul> <li>Bachelor's degree in Electrical Engineering</li> <li>Focus or minor in Computer Science or similar field.</li> <li>Knowledge of Labview, C++, Java, Python and embedded software is a plus.</li> <li>Experience with Digital Circuit Design.</li> </ul>We are committed to transparency and equity in all of our people practices. The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $73,000 per year. Why Westinghouse? Our benefits package is tailored to meet the diverse needs of our employees, while also promoting wellness and career growth. The following are representative of what we offer:<ul> <li>Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options</li> <li>Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members</li> <li>401(k) with Company Match Contributions to support employees' retirement</li> <li>Paid Vacations and Company Holidays</li> <li>Opportunities for Flexible Work Arrangements to promote work-life balance</li> <li>Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers</li> <li>Global Recognition and Service Programs to celebrate employee accomplishments and service</li> <li>Employee Referral Program</li> </ul>Westinghouse Electric Company is the global nuclear energy industry's first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system:<ul> <li>Safety and Quality</li> <li>Integrity and Trust</li> <li>Customer Focus and Innovation</li> <li>Speed and Passion to Win</li> <li>Teamwork and Accountability</li> </ul>While our Global Headquarters are located in Cranberry Township, PA, we have over 11,000 employees working at locations in 19 different countries. You can learn more by visiting http://www.westinghousenuclear.com . Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities Get connected with Westinghouse on social media: Twitter | Facebook | LinkedIn | YouTube Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

I&C Engineer

Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset, and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace. About the role: As a Instrumentation & Control System intern, you will help develop a system design for I&C systems based on functional requirements, design requirements and regulatory requirements. You will report to the Advanced Reactors I&C Manager and be located at our Etna location. This is a paid full-time hybrid summer position. Key Responsibilities:<ul> <li>Collaborate with internal departments and partners to ensure integration of the I&C system</li> <li>Create functional logic diagrams</li> <li>Support customer offer development for I&C system projects</li> <li>Support Equipment Qualification (EMC, Environmental, Seismic) of an internally developed I&C platform</li> <li>Provide guidance to hardware design engineers to develop the hardware design of the I&C system</li> <li>Provide guidance to software design engineers to develop the software of the I&C system</li> <li>Develop test plan and procedure documentation; implement testing based on project needs</li> <li>Help engineer review of system and FPGA documentation</li> <li>Support board-level design, functional testing, and integration testing</li> <li>Help with application development based on system functional and design requirements specifications</li> </ul>Qualifications:<ul> <li>Pursuing a bachelor's degree in electrical engineering (with a focus/minor in Computer Science)</li> <li>Minimum GPA of 3.0</li> <li>Complete Sophomore year of college</li> <li>US Citizen or Permanent Resident</li> <li>Knowledge of LabVIEW, C++, Java, Python and embedded software</li> <li>Experience with Digital Circuit Design</li> </ul>We are committed to transparency and equity in all of our people practices. The hourly rate for this position, which is dependent upon experience, qualifications and skills, is estimated to be $22.69 to $27.50 per hour. #LI-Hybrid, #LI-Engineering, #LI-Nuclear, #LI-Internship Why Westinghouse? Westinghouse Electric Company is the global nuclear energy industry's first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system: <ul> <li> Safety and Quality </li> <li> Integrity and Trust </li> <li> Customer Focus and Innovation </li> <li> Speed and Passion to Win </li> <li> Teamwork and Accountability </li> </ul> While our Global Headquarters are located in Cranberry Township, PA, we have over 11,000 employees working at locations in 19 different countries. You can learn more by visiting http://www.westinghousenuclear.com . Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities Get connected with Westinghouse on social media: Twitter | Facebook | LinkedIn | YouTube Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Instrumentation & Control System Intern Summer 2026

Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At WECTEC Staffing Services, a wholly-owned subsidiary of Westinghouse Electric Company LLC, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace. Opportunity Overview: Electrician- Project Support 6- 12 months 40-50 hours per week, day shift 10 hours per day. Your Day-to-Day: Industrial Electricians to support modifications in a nuclear power plant<ul> <li>Experience in new construction and maintenance modifications <ul> <li>Installation/ fabrication of Conduit and Supports</li> <li>Installation of copper and fiber cables</li> <li>Cable terminations and modifications</li> <li>Installation of power and control panels/ switch gear</li> <li>Use a multi meter to include Live-Dead-Live</li> <li>Raychem splicing of low voltage</li> <li>Electrical safe work practices</li> <li>Clearance order verifications</li> <li>Temporary power installation</li> <li>Experience in nuclear power as JM electrician</li> <li>Must be able to read, write, speak and take tests in English without an interpreter or accommodations per US nuclear requirement.</li> </ul> </li> </ul>Who You Are:<ul> <li>3 Years Experience working in Nuclear Power Plants as an industrial Journeyman Electrician.</li> <li>Must have a NCCER Industrial electrician certification or equivalent experience.</li> <li>Must have had current Nuclear Security Clearance (Red Badge) within the last 364 days.</li> <li>Must have High School Diploma, GED or Equivalent Must be at least 18 years of age.</li> <li>Must pass an on-site industrial electrician proficiency test</li> </ul>Physical Demands:<ul> <li>Visual Acuity, balancing, stooping, reaching, walking, climbing, manual dexterity, grasping, feeling, hearing, and talking.</li> <li>Ability to lift a minimum of 50lbs.</li> <li>Think, concentrate and focus for long periods of time.</li> <li>Read complex documents in the English language.</li> <li>Write complex documents in the English language.</li> </ul>Our Safety Pledge to You: If you are as committed to your success as we are committed to your safety, then this is the position for you! For us, our guiding principle has always been and will continue to be the safety of our people. It's that simple! Why WECTEC Staffing Services? WECTEC Staffing Services delivers customer-focused solutions, offering everything from high-volume, cost-effective staffing to specialized niche roles, while maintaining best-in-class service. Our employees bring expertise across technical and corporate functions, supporting international contracts in over five countries. We invite you to explore opportunities within our distinguished global talent network. WECTEC Staffing Services offers competitive pay to all of our employees. Additionally, most positions qualify for benefits including the following:<ul> <li>Comprehensive Health and Income Protection Benefits</li> <li>401(k) Savings Plan</li> <li>Paid Vacations for Qualifying Positions</li> </ul>We are committed to transparency and equity in all our people practices. The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $40/hour to $45/hour. WECTEC Staffing Services continues to successfully place professional and technical resources into key roles globally. You can learn more by visiting www.wectecstaffing.com You can submit your completed application, and explore other available options, using the following link: careers.westinghousenuclear.com Get connected with WECTEC Staffing Services on social media: LinkedIn CODE:NW CODE:RT Equal Opportunity Employer including Veterans and Individuals with Disabilities Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Electrician (Nuclear)

Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States. Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Estimator

Administrative Technician - 6-month contract Juno Beach, FL Are you interested in being part of a creative team that supports Westinghouse's mission to provide clean energy solutions? At WECTEC Staffing Services, a wholly owned subsidiary of Westinghouse Electric Company LLC, we recognize that our employees are our most valuable asset, and we want to attract the most qualified talent while recognizing and encouraging the value of diversity in the global workplace. Position Summary: We are looking for a experienced Administrative Technician to perform advanced, diversified, and confidential administrative responsibilities. We ask that you have a broad and comprehensive understanding of organizational policies, procedures, and operations. Your Day-to-Day: &bull; Perform complex administrative tasks, ensuring accuracy. &bull; Produce, analyze reports; address reporting issues and provide relevant insights. &bull; Conduct routine assignments and data analysis to support departmental goals. &bull; Participate in special projects, offering administrative support. &bull; Respond to internal and external requests for information. &bull; Document and recommend improvements to existing processes. &bull; Coordinate calendars, schedule meetings, and manage deliverables across multiple partners. &bull; Arrange travel and logistics; organize staff functions and events. &bull; Prepare presentations, spreadsheets, and written materials; proofread and edit documents for clarity and accuracy. &bull; Collaborate with other administrative professionals to ensure understanding and consistency across teams. &bull; Maintain confidentiality while coordinating with internal departments and external partners, including government personnel. Who You Are: As a successful candidate, you will bring the following to the team: &bull; Minimum of 5 years of relevant administrative experience, or an equivalent combination of post-secondary education and experience. &bull; Associate's degree. &bull; Demonstrated experience in data analysis and report generation. &bull; High level of handling sensitive information. Why WECTEC Staffing Services? WECTEC Staffing Services provides customer-focused solutions with offers ranging from high-volume and low-cost to specialized niche solutions, never compromising on delivering the best customer service to both our clients and our employees each day. WECTEC Staffing Services offers competitive pay to all our employees. Additionally, most positions qualify for benefits including the following:<ul> <li>Competitive Pay</li> <li>Comprehensive Health and Income Protection Benefits</li> <li>401(k) Savings Plan</li> <li>Paid Vacations for Qualifying Positions</li> </ul>We are committed to transparency and equity in all of our people practices. The base salary range for this position, which is dependent upon qualifications, is estimated to be $28-34/hr Equal Opportunity Employer including Veterans and Individuals with Disabilities WECTEC Staffing Services continues to place technical resources into important roles globally. You can learn more by visiting www.wectecstaffing.com You can submit your completed application, and also explore other available options, using the following link: careers.westinghousenuclear.com Get connected with WECTEC Staffing Services on social media: LinkedIn Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Administrative Technician

Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace. About the role: As a Senior Nuclear Engineer - Safety Analysis with Westinghouse Fauske & Associates, Inc. (FAI), you will support calculations and support validation experiments to maintain nuclear safety performance engineering calculations and assessments for nuclear power plants, waste treatment and severe accident modeling. Severe accident modeling will include thermal-hydraulics modeling and analysis, heat and mass transfer radiological source term. You will report to the Manager of Experimental & Accident Modeling / Safety Analysis, Risk Applications, and Licensing. You will work hybrid 2 days per week on-site at our office in Bur Ridge, IL . Location Flexibility While this role is based in Bur Ridge, we recognize that exceptional talent can come from anywhere. For highly qualified candidates, we are open to considering either remote work arrangements or relocation support, depending on individual circumstances and business needs. Key Responsibilities: <ul> <li> Perform calculations and support validation experiments to maintain nuclear safety performance engineering calculations and assessments for nuclear power plants, waste treatment and severe accident modeling. Severe accident modeling will include thermal-hydraulics modeling and analysis, heat and mass transfer radiological source term. </li> <li> Support thermal hydraulic analysis for system performance, water hammer, and other thermal hydraulic phenomena. </li> <li> Support software development and implement mathematical models into a C++ codebase, Fortran, and Python </li> <li> Prepare documentation for evaluations </li> <li> Verify first of a kind evaluations </li> </ul> Qualifications: <ul> <li> BS Engineering (Nuclear, Chemical or Mechanical) </li> <li> Minimum 6 plus years of applicable experience </li> <li> Mathematical and modeling such as: <ul> <li> Thermodynamics </li> <li> Transport phenomena (momentum, heat, and mass) </li> <li> Kinetics </li> <li> Multi-phase flow modeling </li> </ul> </li> <li> Beneficial: <ul> <li> Modular Accident Analysis Program (MAAP) </li> <li> RELAP </li> <li> PRA (Probabilistic Risk Assessments) </li> <li> C++, Fortran, Visual Basic, MathCAD or Python </li> <li> Source Control </li> </ul> </li> </ul> We are committed to transparency and equity in all of our people practices. The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $85,200 to $106,500 per year. #LI-Hybrid Why Westinghouse? Our benefits package is tailored to meet the diverse needs of our employees, while also promoting wellness and career growth. The following are representative of what we offer: <ul> <li> Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options </li> <li> Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members </li> <li> 401(k) with Company Match Contributions to support employees' retirement </li> <li> Paid Vacations and Company Holidays </li> <li> Opportunities for Flexible Work Arrangements to promote work-life balance </li> <li> Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers </li> <li> Global Recognition and Service Programs to celebrate employee accomplishments and service </li> <li> Employee Referral Program </li> </ul> Westinghouse Electric Company is the global nuclear energy industry's first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system: <ul> <li> Safety and Quality </li> <li> Integrity and Trust </li> <li> Customer Focus and Innovation </li> <li> Speed and Passion to Win </li> <li> Teamwork and Accountability </li> </ul> While our Global Headquarters are located in Cranberry Township, PA, we have over 11,000 employees working at locations in 19 different countries. You can learn more by visiting http://www.westinghousenuclear.com . Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities Get connected with Westinghouse on social media: Twitter | Facebook | LinkedIn | YouTube Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Senior Nuclear Safety Anaylsis Engineer

Description Looking for an opportunity to make an impact? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Your greatest work is ahead! Leidos' Defense Systems Electronic Manufacturing Facility is seeking a 2nd Shift PCBA-SMT Line Manager to join our team at our Electronics Manufacturing Facility. Candidate will be responsible for leadership of the 2nd shift technician team that builds Printed Circuit Board Assemblies. The type of work includes running PCBA's on SMT lines, AOI Inspection, X-Ray Inspection and hand soldering of SMT and through-hole components. If this sounds like the kind of environment where you can thrive, keep reading! Leidos Defense Systems Sector / Manufacturing provides a diverse portfolio of systems, solutions, and services covering land, sea, air, space, and cyberspace for customers worldwide. Solutions for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence analysis and operations support. Our team is solving the world's toughest security challenges for customers with can't fail" missions. To explore and learn more, click here ! Are you ready to make an impact? Apply and share your resume with us today! Primary Responsibilities<ul><li>This position will have day to day responsibilities for Safety, Quality Delivery, Cost and Moral goals of electronics team that works on SMT line and PCBA soldering operations</li><li>Candidate will be required to have basic computer skills associated with these assembly tasks (such as retrieving the manufacturing documentation from the system, updating the system as router steps are completed, communication via email, Excel spreadsheets, etc.).</li><li>This position will have day to day responsibilities for Safety, Quality Delivery, Cost and Moral goals of electronics team that works on PCBA soldering and assembly operations. </li><li>Communicate with customers (internal or external) to provide updates on both schedule and cost</li><li>Leading efforts for 5S in labs and day to day needs of technicians. </li></ul>Basic Qualifications<ul><li>Bachelor's degree with 4-8 years of prior relevant experience or a Masters with 2-6 years of prior relevant work experience. In lieu of a degree, a High School diploma/GED with 10 years of experience will be considered.</li><li>Applicants must have strong experience working with teams.</li><li>Ability to multi-task and meet multiple objectives over similar time periods</li><li>Must be a US Citizen and possess (and be able to maintain) a Final Secret Clearance OR meet the eligibility to obtain (and maintain) a Secret Clearance.</li><li>This is a 2nd shift position</li></ul>Preferred Qualifications<ul><li>Experience running SMT equipment</li><li>Familiar with Selective Solder, hand solder and other PCBA operations</li><li>Current or prior J-STD-001 certification</li><li>Current or prior IPC-610 certification</li><li>Experience leading a team</li><li>Experience working 2nd shift</li><li>MES (Solumina or Aegis) Build Tracking experience</li></ul>HuntsvilleManufacturing Come break things (in a good way). Then build them smarter. We're the tech company everyone calls when things get weird. We don't wear capes (they're a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for how it's always been done." Original Posting: October 13, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $72,150.00 - $130,425.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

2nd shift PCBA-SMT Line Manager

Description At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. The Leidos Civil team is hiring a Contact Center Task Order Manager to support the Program Manager of an existing federal-agency omni-channel contact center program. In this role, you will oversee the planning, execution and close-out of individual task or call orders, ensuring deliverables align with overall program goals, budgets and schedules. You will work closely with the Program Management Office, IT, operations and other stakeholders to drive technology deployments, process improvements, analytics and reporting at the call-order level. What you will do: <ul><li>Manage the full lifecycle of assigned task/call orders: define scope, develop schedules, allocate resources, forecast budgets, track milestones and deliverables</li><li>Maintain call-order status reports, change-request logs, risk/issue registers and decision-point presentations for the Sr. Program Manager and customer</li><li>Support development of Statements of Work (SOWs), staffing plans, fee estimates and transition plans for new call orders or task orders</li><li>Coordinate cross-functional execution with IT, Operations, Training, Quality Assurance, Workforce Management and subcontractors</li><li>Assist in rollout of new contact center technologies (intelligent IVR, chatbots, AI routing, CRM integrations) using Agile/Scrum sprint plans and ceremonies</li><li>Contribute to the creation and enhancement of SOPs, training curricula, knowledge-management content and QA coaching materials tied to each call order</li><li>Perform advanced analytics-forecasting, capacity planning, root-cause analysis-and deliver insights via dashboards and regular business reviews</li><li>Track vendor and subcontractor performance at the call-order level; manage invoicing, contract compliance and change-order negotiations</li><li>Ensure task orders comply with federal security, privacy, Section 508 accessibility and audit requirements; support audit preparations and evidence collection</li><li>Provide ad-hoc analysis and support to the Sr. Program Manager for business development, proposal writing and client engagements</li></ul><ul><li>Manage Task Order resources, budget, schedule, customer engagement, technologies and ensure high end-user satisfaction.</li><li>Define and maintain the multi-year Task Order roadmap, aligning contact center strategy with federal policies and customer service objectives</li><li>Oversee day-to-day operations across all channels (voice, email, chat, SMS, social media), ensuring SLAs and KPIs are consistently met or exceeded</li><li>Manage program budget, resource plans, schedule, vendor contracts, and subcontractor performance to deliver on-time, on-budget results</li><li>Lead training, quality assurance, and workforce management teams to develop and enhance SOPs, training curricula, knowledge-management solutions, and coaching frameworks</li><li>Perform advanced analytics (forecasting, capacity planning, root-cause analysis) and deliver actionable insights via executive dashboards and regular business reviews</li><li>Drive continuous improvement projects-process redesign, automation, cost-reduction initiatives-to optimize cost per contact and customer satisfaction</li><li>Serve as primary liaison to federal stakeholders, community organizations, and elected officials on program performance, risk mitigation, and change-management activities</li><li>Ensure compliance with federal security, privacy, accessibility (508) and reporting requirements; partner with compliance and audit teams on assessments</li></ul> We are looking for someone with the following qualifications: <ul><li>Bachelor's degree, or equivalent experience, and minimum 8 years of experience supporting contact center programs, with at least 1 million annual contacts.</li><li>PMP Certification</li><li>Experience supporting federal government customers leading to strong business acumen in executing government task orders, operations, staff management (including subcontract operations), and budget.</li><li>Expertise in contact center performance measures, customer relationship, knowledge, and workforce management.</li><li>Expertise in quality assurance, data analysis, omnichannel operations, standard operating procedures, and CSR training.</li><li>Strong written and verbal communication skills. Must be able to concisely and effectively deliver presentations to customers and other stakeholders.</li><li>5 years experience with IT personnel to coordinate new solutions and technical resolution.</li><li>Knowledge of contact center technologies, including intelligent IVR, chatbot, live chat, VOIP telephony, ACD, and Salesforce CRM and associated tools, and be able to lead teams to drive effective continuous improvements.</li><li>Minimum 8 years of progressive contact center or customer service program management experience, including at least 1 million annual contacts and federal/government task orders</li><li>Strong business acumen in budgeting, forecasting, contract management, and profit and loss oversight in a regulated environment</li><li>Demonstrated expertise in omnichannel operations, workforce management, CRM platforms, and telephony/ACD systems</li><li>Proficient in quality assurance methodologies, data analysis, KPI tracking (ASA, FCR, AHT, CSAT), and root-cause investigations</li><li>Excellent verbal and written communication skills; able to present complex concepts to senior leaders, external stakeholders, and cross-functional teams</li><li>Experience coordinating with IT teams on technical solution design, integration, incident resolution, and disaster recovery</li></ul> A highly qualified candidate will have the following: <ul><li>Experience leading omni-channel contact center program operations with both on-premises and work-at-home customer service representatives.</li><li>Understanding of knowledge bases and how they are used to support contact center operations.</li><li>Knowledge of Agile/Scrum development methodologies and experience.</li><li>COPC Certified Professional, CCXP, HDI-SCM or Prosci Change Management certification</li><li>Deep knowledge of cloud-based contact center architectures, virtual agents, and self-service ecosystems</li><li>Familiarity with human-centered design, Design Thinking, Lean Six Sigma, or Kaizen continuous-improvement frameworks</li><li>Proven track record of driving AI/ML-powered virtual agent implementations and integration with knowledge-management platforms</li><li>Fluency in Spanish or other high-demand language</li></ul>Come break things (in a good way). Then build them smarter. We're the tech company everyone calls when things get weird. We don't wear capes (they're a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for how it's always been done." Original Posting: October 13, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $126,100.00 - $227,950.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. #Remote

Contact Center Task Order Manager

Description At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Leidos is seeking a dynamic and analytical Workforce Manager to oversee workforce planning and management within our contact center operations. The successful candidate will be responsible for optimizing staff schedules, monitoring real-time activity, and ensuring that service level agreements (SLAs) are consistently met. Key Responsibilities: What you will do: <ul><li>Develop and implement workforce management strategies to optimize staffing levels and ensure efficient operations within the contact center.</li><li>Create and manage schedules based on forecasted call volumes, historical data, and real-time analytics to meet business objectives and SLAs.</li><li>Monitor daily contact center performance, including call volumes, staffing levels, and adherence to schedules, making adjustments as necessary.</li><li>Utilize workforce management software and tools to forecast demand, track performance metrics, and generate reports for continuous improvement.</li><li>Collaborate with operations and supervisory teams to develop strategies that enhance productivity and service quality.</li><li>Provide insights and recommendations based on data analysis to improve workforce planning and resource allocation.</li><li>Ensure compliance with labor laws and company policies in scheduling and workforce management practices.</li><li>Lead initiatives to improve employee engagement and satisfaction through effective workforce planning and communication.</li></ul> We are looking for someone with the following qualifications: <ul><li>Bachelor's degree in Business Administration, Operations Management, or a related field, or equivalent experience required.</li><li>Minimum of 3 years of experience in workforce management within a contact center or customer service environment.</li><li>Strong analytical skills with proficiency in using workforce management software and tools.</li><li>Excellent communication and leadership skills, with the ability to collaborate effectively across teams.</li><li>Proven ability to manage multiple priorities and make data-driven decisions in a fast-paced environment.</li></ul> A highly qualified candidate will have the following: <ul><li>Experience with workforce management platforms such as NICE, AWS WFM, or Verint.</li><li>Proficiency in data analysis and reporting tools, including Excel and SQL.</li><li>Familiarity with federal government programs and services is a plus.</li></ul>Come break things (in a good way). Then build them smarter. We're the tech company everyone calls when things get weird. We don't wear capes (they're a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for how it's always been done." Original Posting: October 13, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $57,850.00 - $104,575.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Workforce Manager

Description At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Leidos is seeking a highly skilled Contact Center Manager to lead our federal-agency omnichannel contact center program. This role is central to ensuring high performance, quality, and customer satisfaction across all communication channels. The successful candidate will manage daily operations, including staffing, training, service delivery, and performance monitoring, with a strong focus on meeting and exceeding key performance indicators (KPIs). Additionally, the candidate will leverage AI technologies to enhance operational efficiency and customer experience. What you will do: <ul><li>Oversee daily operations of the contact center to ensure efficient and effective service delivery, managing staffing, scheduling, and real-time queue management to meet service levels and KPIs</li><li>Develop and implement comprehensive training programs for new hires and existing staff to enhance skills and ensure compliance with service standards</li><li>Establish and maintain a robust quality assurance framework to monitor and improve service quality and customer satisfaction, conducting regular audits and implementing corrective actions as needed</li><li>Collaborate with IT and CRM teams to ensure seamless integration of contact center technologies, including Salesforce, telecommunication systems, and AI-driven tools</li><li>Utilize data analytics and AI technologies to assess performance trends, automate routine tasks, and implement strategic initiatives to enhance operational efficiency</li><li>Ensure all contact center operations comply with federal regulations, including privacy and security standards, and work with the Government security clearance team to manage staff clearances</li><li>Lead initiatives to innovate and improve processes, leveraging AI and industry best practices to enhance the customer experience</li><li>Act as the primary liaison with government clients and stakeholders to ensure alignment with program objectives and expectations</li></ul> We are looking for someone with the following qualifications: <ul><li>Bachelor's degree in Business Administration, Management, Computer Science, or a related field, with a Master's degree preferred</li><li>Minimum of four years of experience in managing a large-scale omnichannel contact center, with at least three years in a leadership role</li><li>Proficient in CRM and contact center technologies, particularly Salesforce, VOIP telephony, ACD systems, and AI-driven customer service tools such as chatbots and virtual assistants</li><li>Demonstrated ability to lead, mentor, and develop a diverse team of professionals in a dynamic environment</li><li>Strong analytical and problem-solving skills with the ability to interpret complex data, leverage AI insights, and make informed decisions</li><li>Excellent verbal and written communication skills, with the ability to effectively interact with senior management and government clients</li><li>Proficiency in American English with excellent written and verbal communication skills</li><li>Strong bilingual communication skills in English and Spanish preferred</li><li>Knowledge of digital content strategies, SEO best practices, and audience engagement techniques</li><li>Understanding of knowledge base systems and their role in supporting contact center operations</li><li>Understanding of call center workflows, KPIs, and metrics such as customer satisfaction, first call resolution, and average handle time</li><li>Ability to work effectively with cross-functional teams and influence stakeholders</li><li>Experience collaborating with training teams to develop onboarding and continuous education materials for agents</li><li>Knowledge of relevant compliance requirements including privacy, security, and accessibility standards</li><li>Strong analytical skills to interpret data and translate insights into actionable content strategies</li></ul> A highly qualified candidate will have the following: <ul><li>Experience working within a federal government contact center environment</li><li>Relevant industry certifications such as Certified Call Center Manager (CCCM), Certified Customer Experience Professional (CCXP), or AI-related certifications</li><li>Experience with process improvement methodologies such as Six Sigma or Lean Management</li><li>Familiarity with AI applications in contact centers, such as natural language processing (NLP) and machine learning (ML) for predictive analytics</li><li>Proficiency in a second language, particularly Spanish, is a plus</li><li>Extensive Salesforce knowledge base administration experience</li><li>Demonstrated success creating omnichannel content for phone, email, chat, and social media</li><li>Strong background in training material development for contact center agents</li><li>Proven ability to improve content performance using analytics and customer feedback</li><li>Experience with government or regulated industry contact center operations</li><li>Familiarity with human-centered design, Design Thinking, Lean Six Sigma, or Kaizen continuous-improvement frameworks</li></ul>Come break things (in a good way). Then build them smarter. We're the tech company everyone calls when things get weird. We don't wear capes (they're a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for how it's always been done." Original Posting: October 13, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $104,650.00 - $189,175.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Contact Center Manager

Description At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Leidos is seeking skilled and customer-focused Tier 1 Information Specialists to join our team supporting inquiries related to federal government programs and services. As a Tier 1 Information Specialist, you will be responsible for providing accurate, timely, and courteous responses to public inquiries via telephone, email, web chat, and other communication channels. What you will do: <ul><li>Respond to inquiries from the public regarding federal government programs and services with accuracy and professionalism.</li><li>Utilize approved content and resources to provide information that meets the needs of customers and answers their questions.</li><li>Manage interactions across multiple channels, including phone, email, and web chat.</li><li>Collect and record data on each interaction using the CRM system.</li><li>Maintain a friendly, conversational, and professional tone while engaging with customers.</li><li>Adapt to new technologies and methodologies to improve service delivery and customer experience.</li><li>Collaborate with team members and supervisors to ensure continuous improvement in service quality.</li></ul> We are looking for someone with the following qualifications: <ul><li>High school diploma or General Educational Development (GED) certificate.</li><li>Proven customer service experience with the ability to handle inquiries and requests in a courteous and professional manner.</li><li>General knowledge of federal government programs and services.</li><li>Proficiency in using CRM systems and other contact center technology.</li><li>Excellent communication skills, both written and verbal, with proficiency in American English.</li><li>Ability to work under pressure, especially in crisis situations or with challenging callers.</li></ul> A highly qualified candidate will have the following: <ul><li>Experience working in a contact center environment.</li><li>Proficiency in Spanish or other languages is a plus.</li><li>Familiarity with government information systems and customer service best practices.</li></ul>This Position Pays $15.80 per hour Come break things (in a good way). Then build them smarter. We're the tech company everyone calls when things get weird. We don't wear capes (they're a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for how it's always been done." Original Posting: October 13, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range - The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. #Remote

Information Systems Specialist Tier 1

Description At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Leidos is seeking a highly motivated and experienced Supervisory Information Specialist to lead a team of Information Specialists in providing high-quality service to the public regarding federal government programs and services. The successful candidate will ensure efficient and effective operations within the contact center, overseeing the resolution of inquiries and the application of best practices in customer service. Key Responsibilities: What you will do: <ul><li>Supervise and lead a team of Information Specialists, providing guidance and support to ensure accurate and timely responses to public inquiries.</li><li>Monitor daily operations to ensure compliance with performance standards and PWS requirements, focusing on quality, accuracy, and customer satisfaction.</li><li>Develop and implement training programs to enhance the skills and knowledge of Information Specialists, ensuring they are equipped to handle complex inquiries.</li><li>Utilize CRM and contact management systems to track performance metrics and generate reports for continuous improvement.</li><li>Address escalated issues and complex inquiries, providing solutions and feedback to improve first-contact resolution rates.</li><li>Collaborate with other supervisors and management to streamline processes and improve service delivery.</li><li>Ensure adherence to protocols for handling confidential information, maintaining the highest standards of data security and privacy.</li><li>Foster a positive and collaborative work environment that encourages professional growth and high performance.</li></ul> We are looking for someone with the following qualifications: <ul><li>Bachelor's degree in a related field or equivalent experience required.</li><li>Minimum of 3 years of experience in a contact center or customer service environment, with at least 1 year in a supervisory or leadership role.</li><li>Strong knowledge of federal government programs and services.</li><li>Proven ability to lead and motivate a team to achieve performance goals and deliver exceptional customer service.</li><li>Proficiency in using CRM systems and other contact center technology.</li><li>Excellent communication, problem-solving, and decision-making skills.</li></ul> A highly qualified candidate will have the following: <ul><li>Experience in developing and delivering training programs.</li><li>Proficiency in Spanish or other languages is a plus.</li><li>Familiarity with government information systems and customer service best practices</li></ul>Come break things (in a good way). Then build them smarter. We're the tech company everyone calls when things get weird. We don't wear capes (they're a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for how it's always been done." Original Posting: October 13, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $50,700.00 - $91,650.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. #Remote

Supervisory Information Specialist

Description Looking for an opportunity to make an impact? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Your greatest work is ahead! Leidos' Defense Systems Electronics Manufacturing is seeking a 2nd Shift Surface Mount Assembly Technician to join our team that runs SMT equipment that produce a variety of Printed Circuit Board Assemblies (PCBA's). If this sounds like the kind of environment where you can thrive, keep reading! Leidos Defense Systems Sector / Manufacturing provides a diverse portfolio of systems, solutions, and services covering land, sea, air, space, and cyberspace for customers worldwide. Solutions for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence analysis and operations support. Our team is solving the world's toughest security challenges for customers with can't fail" missions. To explore and learn more, click here ! Are you ready to make an impact? Apply and share your resume with us today! Primary Responsibilities<ul><li>Working knowledge of SMT machines such as: Stencil Printer, Solder Paste Inspection, Pick & Place machine, Reflow Oven, Automated Optical Inspection (AOI), X-ray and hand soldering</li><li>Understanding of different electronics packages such as 0402, 0603, BGA's and how they are processed on a SMT line</li><li>Experience working under a microscope</li><li>Hand soldering SMT and Through-hole parts</li><li>Works to achieve day-to-day objectives and have significant impact on the work output.</li><li>Works independently under limited supervision</li><li>Work in team environment and interacting with different functions, project teams and productions teams</li></ul>Basic Qualifications<ul><li>HS Diploma/GED and 2-4 years of prior relevant experience.</li><li>Surface Mount Technology experience or related electronics assembly experience</li><li>Knowledge of SMT processes used to build Printed Circuit Board Assemblies</li><li>Ability to read drawings and follow work instructions</li><li>Must be a US Citizen and possess or meet the eligibility to obtain (and be able to maintain) a Secret Clearance</li><li> This posting is for multiple opportunities ranging in years of experience. Level of opportunity, including compensation, will be matched to a candidate's experience. </li></ul>Preferred Experience<ul><li>Current or prior certification in IPC-A-610.</li><li>Current or prior certification in J-STD-001.</li><li>Experience on SMT equipment and hand soldering</li></ul>HuntsvilleManufacturing Come break things (in a good way). Then build them smarter. We're the tech company everyone calls when things get weird. We don't wear capes (they're a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for how it's always been done." Original Posting: October 13, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $46,800.00 - $84,600.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Surface Mount Technician-2nd shift SMT

Description At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Leidos is seeking skilled and customer-focused Tier 1 Information Specialists to join our team supporting inquiries related to federal government programs and services. As a Tier 1 Information Specialist, you will be responsible for providing accurate, timely, and courteous responses to public inquiries via telephone, email, web chat, and other communication channels. What you will do: <ul><li>Respond to inquiries from the public regarding federal government programs and services with accuracy and professionalism.</li><li>Utilize approved content and resources to provide information that meets the needs of customers and answers their questions.</li><li>Manage interactions across multiple channels, including phone, email, and web chat.</li><li>Collect and record data on each interaction using the CRM system.</li><li>Maintain a friendly, conversational, and professional tone while engaging with customers.</li><li>Adapt to new technologies and methodologies to improve service delivery and customer experience.</li><li>Collaborate with team members and supervisors to ensure continuous improvement in service quality.</li></ul> We are looking for someone with the following qualifications: <ul><li>High school diploma or General Educational Development (GED) certificate.</li><li>Proven customer service experience with the ability to handle inquiries and requests in a courteous and professional manner.</li><li>General knowledge of federal government programs and services.</li><li>Proficiency in using CRM systems and other contact center technology.</li><li>Excellent communication skills, both written and verbal, with proficiency in American English.</li><li>Ability to work under pressure, especially in crisis situations or with challenging callers.</li></ul> A highly qualified candidate will have the following: <ul><li>Experience working in a contact center environment.</li><li>Proficiency in Spanish or other languages is a plus.</li><li>Familiarity with government information systems and customer service best practices.</li></ul>This position pays $15.80 per hour Come break things (in a good way). Then build them smarter. We're the tech company everyone calls when things get weird. We don't wear capes (they're a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for how it's always been done." Original Posting: October 13, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range - The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Information Specialist Tier 1

Description Information Specialists Tier 2 (IN and Remote) At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Leidos is seeking experienced and customer-focused Tier 2 Information Specialists to join our team supporting inquiries related to federal government programs and services. As a Tier 2 Information Specialist, you will manage escalated and complex inquiries, providing accurate and detailed responses to help the public understand government programs and services through telephone, email, web chat, and other communication channels. What you will do: <ul><li>Handle escalated and complex inquiries from Tier 1 Information Specialists and resolve issues that require advanced problem-solving skills and in-depth knowledge.</li><li>Use approved content and resources to deliver comprehensive information and solutions that meet customer needs.</li><li>Document and track all interactions and resolutions in the CRM system, ensuring accurate and timely updates.</li><li>Collaborate with subject matter experts, supervisors, and the training team to ensure continuous improvement in service delivery and customer experience.</li><li>Provide feedback and coaching to Tier 1 Information Specialists to enhance service quality and first-contact resolution rates.</li><li>Stay informed about the latest developments in federal government programs and services to ensure the highest level of customer service.</li><li>Maintain a professional and empathetic approach in all customer interactions.</li></ul> We are looking for someone with the following qualifications: <ul><li>High school diploma or General Educational Development (GED) certificate required.</li><li>Minimum of 2 years of experience in a contact center or customer service environment, preferably handling complex and escalated inquiries.</li><li>Strong knowledge of federal government programs and services.</li><li>Proficiency in using CRM systems and other contact center technology.</li><li>Excellent communication skills, both written and verbal, with proficiency in American English.</li><li>Demonstrated ability to handle high-pressure situations and complex issues with calmness and professionalism.</li></ul> A highly qualified candidate will have the following: <ul><li>Experience in training or coaching other customer service representatives.</li><li>Proficiency in Spanish or other languages is a plus.</li><li>Familiarity with government information systems and customer service best practices.</li></ul>This position pays $17.83 per hour Come break things (in a good way). Then build them smarter. We're the tech company everyone calls when things get weird. We don't wear capes (they're a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for how it's always been done." Original Posting: October 13, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range - The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. #Remote

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