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Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals. Walgreens is proud to invest & champion an earn while you learn" Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician. <ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li><li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li><li>Models and delivers a distinctive and delightful customer experience.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Develops strong relationships with most valuable customers.</li></ul>Operations<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li><li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li><li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li><li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li><li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li><li>Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul>Basic Qualifications<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>Requires willingness to work flexible schedule, including evening and weekend hours.</li></ul>Preferred Qualifications<ul><li> Prefer six months of experience in a retail environment. </li><li> Prefer to have prior work experience with Walgreens. </li><li> Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. </li><li> Prefer good computer skills. </li><li> Prefer the knowledge of store inventory control. </li><li> Prefer PTCB certification. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $17 - $20.5 / Hourly

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Pharmacy Technician / Pharm Tech Apprenticeship

<ul><li>Models and delivers a distinctive and delightful customer experience.</li><li>Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.</li><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li></ul> Operations<ul><li>Provides customers with courteous, friendly, fast, and efficient service.</li><li>Recommends items for sale to customer and recommends trade-up and/or companion items.</li><li>Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.</li><li>Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.</li><li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.</li><li>Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li><li>Has working knowledge of store systems and store equipment.</li><li>Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.</li><li>Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).</li><li>Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul> Training & Personal Development<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li><li>Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul>Basic Qualifications<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>Requires willingness to work flexible schedule, including evenings and weekend hours.</li></ul>Preferred Qualifications<ul><li>Prefer six months of experience in a retail environment.</li><li>Prefer to have prior work experience with Walgreens.</li><li>Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li><li>Prefer good computer skills.</li><li>Prefer the knowledge of store inventory control.</li><li>Prefer PTCB certification.</li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $18 / Hourly

Pharmacy Customer Service Associate

Job Objectives Provides pharmacy consulting services to customers regarding the effective usage of medications, awareness with drug interactions and offering preventive healthcare services such as immunizations. Responsible for ensuring the proper compounding, dispensation, review and verification of prescribed medications within regulatory guidelines, company policies and procedures. Supports the efficient workflow of the pharmacy and assists the pharmacy manager in identifying ways to optimize pharmacy financials, inventory management and enhance customer experience Job Responsibilities/Tasks Customer Experience<ul><li> Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues in a timely manner and answers questions to ensure a positive customer experience. </li><li> Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). </li><li> Develops strong relationships with most valuable customers by anticipating customer needs and proactively offering services. Supports efforts on enhancing customer experience by increasing focus on healthcare services (e.g. patient consultation, medication management, drug therapy reviews, and perform retail, clinical, or wellness services such as immunizations, flu shots, and diabetes awareness) thereby promoting the shift of the pharmacy role from transactional to interpersonal. </li></ul>Operations<ul><li> Counsels patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service. </li><li> Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and accurately dispenses prescribed medications when necessitated by workload. </li><li> Ensures the pharmacy operates in accordance to regulations, company policies and standards. Assists pharmacy manager with establishing procedures that promotes the efficient workflow of the pharmacy including assigning roles, coordinating activities and soliciting employee suggestions. Responsible for the opening and closing of the pharmacy and shift change duties. </li></ul><ul><li> Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist has the ultimate responsibility for ensuring that the elements of Good Faith are present. </li><li> Maintains current knowledge of information technology associated with pharmacy systems such as Intercom Plus, registers, automation, StoreNET to provide support to customers as well as pharmacy staff. Proposes and implements enhancements to pharmacy systems to further promote productivity. </li><li> Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and participates in 3rd party audit. </li><li> Follows-up with medical providers' offices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider questions </li><li> Performs retail, clinical, and wellness services such as immunizations, flu shots, diabetes awareness and other preventive healthcare services. </li></ul><ul><li> Assists and supports the pharmacy manager in analyzing performance data including pharmacy financial, customer service, and implementation of procedures for pharmacy asset protection and inventory management. Reviews KPI's with Pharmacy Manager, Store Manager, and Healthcare Supervisor. </li><li> Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Participates in community outreach activities to promote the pharmacy business and further enhance growth opportunities. </li></ul><ul><li> Partners with Central Pharmacy Operations for customer registration, 3rd party reviews, and assists with resolving customer issues to support the Well Experience locations. In virtual environments, conducts virtual product review by following specific company procedures and guidelines (e.g. using specific photographs taken by the technicians sent electronically during the F4 process and reduce transactional tasks). </li></ul> People & Performance Management <ul><li> Assists the Pharmacy Manager with staff hiring and training. Reinforces the direction of Pharmacy Manager in staff performance by coaching, and providing constructive feedback, monitoring customer service, and fostering employee development. </li><li> Promotes teamwork and motivates team members by establishing expectations, monitors and recognizes progress, and fosters a shared vision. </li></ul> Training & Personal Development <ul><li> Maintains current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, company publications, and communications. Maintains awareness of developments in retail and management and pursues best practices that would enhance performance </li><li> Obtains necessary certifications, education credits and training such as People Plus Learning modules as required by the Company </li><li> Seeks professional development by monitoring one's performance, solicits for constructive feedback, and leverages pharmacy manager and store manager as mentor and coach </li></ul> Communications <ul><li> Supports the Pharmacy Manager and Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff. </li></ul>Basic Qualifications<ul><li> Willingness to obtain a Doctor of Pharmacy (Pharm D) degree from an accredited educational institution prior to the start date in position. </li><li> Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire per district guidelines. </li><li> Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws. </li><li> Certified Immunizer or willing to become an immunizer within 90 days of hire. </li></ul> An Equal Opportunity Employer, including disability/veterans. Preferred Qualifications The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits We will consider employment of qualified applicants with arrest and conviction records. Salary Range: Pharm Graduate Year (PHIG/PHIP) $33.80-$36.90

Pharmacy Intern Grad

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals. Walgreens is proud to invest & champion an earn while you learn" Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician. <ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li><li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li><li>Models and delivers a distinctive and delightful customer experience.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Develops strong relationships with most valuable customers.</li></ul>Operations<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li><li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li><li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li><li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li><li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li><li>Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul>Basic Qualifications<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>Requires willingness to work flexible schedule, including evening and weekend hours.</li></ul>Preferred Qualifications<ul><li> Prefer six months of experience in a retail environment. </li><li> Prefer to have prior work experience with Walgreens. </li><li> Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. </li><li> Prefer good computer skills. </li><li> Prefer the knowledge of store inventory control. </li><li> Prefer PTCB certification. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16.5 - $20 / Hourly

<ul><li>Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.</li><li>Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.</li><li>Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.</li><li>Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.</li></ul>Operations<ul><li>Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.</li><li>Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.</li><li>At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.</li><li>Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.</li><li>Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.</li><li>Accountable for completion of non-clinical patient calls.</li><li>Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.</li><li>Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.</li><li>Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.</li><li>Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.</li><li>Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. </li><li>Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.</li><li>Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.</li></ul>People & Performance Management<ul><li>Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.</li><li>Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.</li><li>Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.</li><li>Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.</li><li> Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.</li></ul>Training & Personal Development<ul><li>Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li><li>Maintains and enhances current knowledge and skills related to pharmacy and healthcare.</li><li>Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.</li><li>Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.</li></ul>Communication<ul><li>Communicates with pharmacy team, relaying messages from the support center or other key emails as required.</li><li>Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager</li></ul>Basic Qualifications<ul><li>High School Diploma, GED, or equivalent.</li><li>PTCB or ExCPT certification (except in Puerto Rico).</li><li>Has one year of work experience as a pharmacy technician in a retail or hospital setting.</li><li>Must be fluent in reading, writing, and speaking English (except in Puerto Rico).</li><li>Requires willingness to work flexible schedule, including evening and weekend hours.</li><li>Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)</li></ul>Preferred Qualifications<ul><li>Previous people management/ leadership experience.</li><li>Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.</li></ul>We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

Pharmacy Operations Manager

Job Summary: The Specialist Fulfillment is responsible for providing order processing support for fulfillment and/or provide assistance in the preparation and distribution of prescription medication via the use of the fulfillment system. Job Responsibilities: <ul><li> Specialist Fulfillment is a non-registered and/or non-licensed position. </li><li> Performs manual packing duties including, but not limited to, packing and shipping completed orders, verifying accuracy, conformance to quality standards/specifications and preparing packages for mail. </li><li> May be responsible for stocking non-pharmaceutical products where allowed by pharmacy regulations. </li><li> May assist with department training and new hire support. </li><li> Other responsibilities as judgement or necessity dictate. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li>High school diploma from an accredited school or equivalent GED</li><li>Good verbal and written communication and interpersonal skills with the ability to communicate in a diplomatic and confidential manner</li><li>Willing and able to lift up to 50 lbs. (pounds) in a repetitive motion, with or without accommodations</li><li>Willing and able to perform tasks which include pushing, pulling, grasping, and lifting with or without reasonable accommodation</li><li>Willing to work a flexible shift</li></ul>Preferred Qualifications<ul><li>1 year of work experience in a healthcare, specialty pharmacy, fulfillment and/or call center setting</li><li>Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction</li><li>Basic PC knowledge and skills using MS Windows, MS Office Suite and/or other similar operating/software programs</li></ul>We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $15 - $20 / Hourly

Specialist Fulfillment

<ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li><li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li><li>Models and delivers a distinctive and delightful customer experience.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Develops strong relationships with most valuable customers.</li></ul>Operations<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li><li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li><li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li><li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li><li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li><li>Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul>Basic Qualifications<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>Requires willingness to work flexible schedule, including evening and weekend hours.</li></ul>Preferred Qualifications<ul><li> Prefer six months of experience in a retail environment. </li><li> Prefer to have prior work experience with Walgreens. </li><li> Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. </li><li> Prefer good computer skills. </li><li> Prefer the knowledge of store inventory control. </li><li> Prefer PTCB certification. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $17.5 - $21 / Hourly

Certified Pharmacy Technician

Lead Accessibility Specialist Quality Analysis & Change Management US Exempt Regular Full time Stateside Exempt 3.1 Lead Accessibility Specialist Full Time, Exempt, Regular Pay Grade 3.1 Location: Hybrid (Onsite presence required 1-3 days a week in Adelphi, MD) The Lead Accessibility Specialist is responsible for driving the organization's digital accessibility strategy across enterprise applications. This role serves as both a strategic leader and a hands-on contributor. In addition to guiding accessibility standards, governance, and enterprise adoption, the Lead Accessibility Specialist is also expected to conduct accessibility testing, audits, and defect validation directly. The role also manages and prioritizes the workload of accessibility tester/s, ensuring testing coverage is effectively distributed across teams while personally contributing to testing efforts to meet timelines and compliance requirements. Reporting to the Sr. Director - Analysis, Change & Quality, the specialist ensures that all digital products meet WCAG 2.2 AA standards, ADA and Section 508 compliance, and deliver fully inclusive user experiences. Responsibilities Accessibility Leadership, Strategy & Direction<ul><li>Serve as the primary accessibility expert and thought leader for the organization.</li><li>Develop and execute the digital accessibility roadmap and maturity model.</li><li>Establish accessibility standards, best practices, and governance processes.</li><li>Partner with leadership to embed accessibility into enterprise initiatives.</li><li>Provide day-to-day direction, mentorship, and workload management for the enterprise's tester/s.</li><li>Prioritize accessibility testing requests across multiple business units and product teams.</li><li>Assess risk, product timelines, accessibility impact, and severity to determine testing order and coverage.</li><li>Ensure the accessibility tester/s are effectively allocated while preventing bottlenecks.</li><li>Review test findings and collaborate on defect quality, reproducibility, and guidance</li></ul>Design & Development Support<ul><li>Review wireframes, mockups, and prototypes for accessibility compliance.</li><li>Provide guidance on semantic HTML, ARIA patterns, color contrast, keyboard navigation, and inclusive interaction models.</li><li>Partner with development teams to ensure accessible implementation during development cycles.</li><li>Ability to work in an Agile environment and provide meaningful, timely updates to leadership, including clear commitments on progress, risks, and deliverables.</li></ul>Accessibility Testing & QA<ul><li>Oversee manual and automated accessibility testing across all digital products.</li><li>Perform audits using Axe DevTools Pro, WAVE, Lighthouse, JAWS, NVDA, VoiceOver, TalkBack, and other tools.</li><li>Document issues, create remediation guidance, and support teams in resolving defects.</li><li>Validate compliance with WCAG 2.1/2.2 AA and Section 508 standards.</li></ul>Training, Coaching & Advocacy<ul><li>Deliver accessibility training for designers, developers, QA analysts, and product owners.</li><li>Promote shift-left accessibility practices and build team capability.</li><li>Develop playbooks, documentation, and reference materials to support accessibility adoption.</li><li>Serve as a strong advocate for inclusive design.</li></ul>Governance & Compliance<ul><li>Maintain accessibility documentation, ACRs, VPATs, and audit logs.</li><li>Ensure compliance with ADA, Section 508, WCAG, and internal standards.</li><li>Work closely with senior leadership within Business units, such as Legal, ADA officer and partner with them on strategic projects, roll out of policies throughout the digital platform teams, and vendor evaluation.</li><li>Partner with legal, ADA compliance officer, procurement, and vendor teams to validate accessibility of third-party solutions.</li></ul>Cross-Functional Collaboration<ul><li>Partner with legal, ADA compliance officer, procurement, and vendor teams to validate accessibility of third-party solutions.</li><li>Evaluate vendor deliverables and share feedback.</li><li>Collaborate with UX, Development, QA, Product, Change Management, and Business teams.</li><li>Participate in design reviews, sprint ceremonies, and requirement refinement sessions.</li><li>Provide accessibility sign-off prior to release and verify defect remediation.</li><li>Work closely with senior leadership within Business units, such as Legal, ADA officer and partner with them on strategic projects, roll out of policies throughout the digital platform teams, and vendor evaluation.</li><li>Evaluate vendor deliverables and share feedback.</li></ul>Required Qualifications<ul><li>Bachelor's degree in Computer Sciences or equivalent field.</li><li>5+ years experience in digital accessibility, inclusive design, or related fields.</li><li>At least 3 yrs of experience managing accessibility programs or leading accessibility initiatives.</li><li>Knowledge of accessibility for documents, multimedia, and non-web technologies.</li><li>Expert-level understanding of WCAG 2.1/2.2, Section 508, ADA, ARIA, ATAG, and universal design principles.</li><li>Hands-on experience conducting accessibility audits and writing detailed remediation recommendations.</li><li>Proficiency working with assistive technologies such as JAWS, NVDA, VoiceOver, TalkBack, and Dragon.</li><li>Knowledge of HTML, CSS, JavaScript, and accessible UI component patterns.</li><li>Experience managing workload prioritization or coordinating shared resources.</li><li>Strong leadership and decision-making abilities.</li><li>Ability to manage competing priorities and negotiate testing timelines in a fast-paced environment.</li><li>Empathy and strong commitment to inclusive user experiences.</li><li>Clear communication skills and ability to present for both technical and non-technical audiences.</li><li>High attention to detail and strong analytical thinking.</li><li>Experience with Jira or similar tools such as Azure DevOps.</li></ul>Preferred Qualifications<ul><li>CPACC, WAS, CPWA, Trusted Tester, or similar certifications.</li><li>Experience with automated accessibility testing in CI/CD pipelines.</li><li>Background in UX/UI design or front-end development.</li></ul> All submissions should include a cover letter and resume . The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu . Benefits Package Highlights:<ul><li>Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). For part-time employees, time off rates will be prorated based on the number of hours worked.</li><li>Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date.</li><li>Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD.</li><li>Flexible Spending Accounts: Available for medical and dependent care expenses.</li><li>Retirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).</li><li>Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.</li><li>Tuition Remission: Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.</li></ul>Hiring Range: $75,000.00 - $90,000.00

Lead Accessibility Specialist

On-Site Peer Tutor (MATH 105) Student Support, Engagement & Belonging Student Affairs Non-Exempt, Contingent 1, Part-Time, Pay Grade Stateside Contingent 1 Hourly Pay Rate: $16.00 (undergraduate) / $19 (graduate) Location: On site, Pearl City, HI University of Maryland Global Campus (UMGC) seeks accomplished UMGC students and alumni to work on-site as part-time peer tutors for UMGC undergraduate students. Tutoring will be offered on-site at [add location] via scheduled appointment and drop-in availability. Ideal candidates will demonstrate knowledge in math skills related to the course MATH 105: Topics for Mathematical Literacy and be prepared to support undergraduate students who are taking the course. COURSE TO BE SUPPORTED UNDER THIS POSITION:<ul><li>MATH 105</li></ul> SPECIFIC RESPONSIBILITIES OF THE UMGC PEER TUTOR INCLUDE: <ul><li>Provide support as a UMGC student or alumni peer tutor to other undergraduate students enrolled in UMGC's MATH 105</li><li>Respond to undergraduate students' questions and concerns related to the course</li><li>Respond to questions about course concepts related to assigned readings, projects, or homework assignments</li><li>Provide clarifications, examples, and tutorials that support the student in developing a problem-solving strategy and authentic learning</li><li>Promote a professional, respectful, and safe online learning environment</li><li>Work more closely with English language learners</li></ul> REQUIRED EDUCATION AND EXPERIENCE: <ul><li>In-depth knowledge in the undergraduate level course to be supported under this position (MATH 105). This includes knowledge in:<ul><li>How to apply mathematical processes to solve problems involving exponential and logarithmic modeling, personal finance, probability, basic logical thinking, and statistical reasoning,</li><li>College algebra,</li><li> F amiliarity with ALEKS (for MATH 105)</li></ul></li><li>Be an active student at UMGC at the undergraduate or graduate level</li><li> Good organizational, interpersonal, verbal, and written communication skills in English </li><li>Ability to work closely with students to ensure student success</li></ul> PREFERRED EDUCATION AND EXPERIENCE: <ul><li> For MATH 105: A grade of "A" in the course is preferred, but a "B" will be acceptable; h ave taken the course a year ago or less than a year ago</li><li>Letter of recommendation or referral from a UMGC faculty member who teaches MATH 105</li><li>Background in teaching, tutoring, and/or other type of learning support experience initiatives is highly considered but not required</li></ul> WHO WE ARE AND WHO WE SERVE UMGC-one of 11 degree-granting institutions in the University System of Maryland (USM)-is a mission-driven institution with seven core values that guide us in all we do. At the top of the list is "Students First," and we strive to do just that for our 90,000 students at home and abroad. From its start in 1947, UMGC has demonstrated its commitment to adult learners. We recognize that adult students need flexibility and options. UMGC is proud to be a global, 24-hour, institution of higher learning. The typical UMGC student is an adult learner juggling a career, family, and other priorities. Roughly 80% work full time, half are parents, and half are minority students. They are continuing their education to better themselves, their families, and their professional opportunities. UMGC is also a leading higher education provider to the U.S. military, enrolling 55,000 active-duty service members, reservists, National Guard members, veterans, and family members annually. We are proud of our military heritage and are committed to this service. POSITION AVAILABLE AND WILL REMAIN OPEN UNTIL FILLED All submissions should include a cover letter and resume . The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu . Benefits Package Highlights: <ul><li> Time Off: C1s that regularly work over 12 hours per week are eligible for limited sick and safe leave at the rate of 1 hour for every 30 hours worked, up to a maximum accrual of 40 hours in a calendar year. </li><li> Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. NOTE: CI employees are not eligible for the State of Maryland subsidized rates. CIs would be responsible for the total cost if enrolled. </li><li> Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance. </li><li> Supplemental Retirement Plans : include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds. </li></ul>Hiring Rate: $16.00

On-Site Peer Tutor (MATH 105)

Summary This position will be located at the East Hanover, NJ location and will not have the ability to be located remotely. This is 1 of 2 roles. About the Role The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging superior data to identify actionable insights that drive enhanced performance. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. Reporting into the ED, AI and Innovation Data Science, this role is crucial in leading the development and deployment of advanced AI solutions that enhance operational efficiency and drive strategic growth across the organization. This position plays a vital role in integrating AI-driven solutions across various platforms, fostering collaboration between the US commercial team and the India-based data science team. By championing the exploration of cutting-edge AI technologies, the Director ensures that our strategies are informed by the latest advancements in generative AI and large language models (LLMs). This role will collaborate with other members of the IDS AI and Innovation team members to create, pilot, and scale AI tools to support broader goals of the IDS strategy to transform business processes and outcomes. Key Responsibilities: <ul><li> Lead the development and deployment of scalable AI solutions, focusing on advanced AI applications across various business units. </li></ul><ul><li> Be prepared to engage in hands-on work when necessary to support the team and further our data science initiatives. </li></ul><ul><li> Collaborate with cross-functional teams to integrate AI-driven solutions across various platforms and services. </li></ul><ul><li> Drive innovation by staying current with advancements in AI, particularly in generative models and LLM technologies. </li></ul><ul><li> Champion the exploration and integration of cutting-edge AI technologies, particularly in the field generative AI. </li></ul><ul><li> Act as a key liaison between the US commercial team and the India-based data science team. </li></ul><ul><li> Stay abreast of state-of-the-art foundation models and other innovative trends in data science and leverage these insights to inform our strategies. </li></ul><ul><li> Bring a can-do" attitude and teamwork and inspire others on culture change. </li></ul><ul><li> Acts as an AI role model , championing a culture that embraces cutting-edge AI technologies and encourages experimentation and adoption of best practices </li></ul>Experience: Novartis is seeking an i ndividual with proven experience working with machine learning models. They should have a strong ability to support cross-team development of A I programs . A firm commitment to driving continuous improvement in AI solutions, informed by current innovations , is vital to this role. Essential Requirements: <ul><li> Advanced degree in Computer Science, Engineering, Statistics, or related field </li></ul><ul><li> Minimum of 10 years of experience in data science, with 6-8 years of experience in the pharmaceutical industry </li></ul><ul><li> Build and deploy scalable machine learning models using cloud-based services such as AWS and Azure </li></ul><ul><li> Strong understanding of deep learning algorithms, foundational/ LLM models, statistics, and recommendation system </li></ul><ul><li> Deep knowledge of Large Language Models (LLMs) such as GPT, BERT, Cohere, and their applications in real-world scenarios. </li></ul><ul><li> Ability to operate in a hands-on capacity when necessary. </li></ul><ul><li> Proficient in programming languages such as Python, Spark, TensorFlow, and PyTorch </li></ul><ul><li> E xperience with digital channel selection for next best action" </li></ul><ul><li> Excellent problem-solving skills and ability to identify creative solutions to complex problems </li></ul><ul><li> Strong ability to effectively communicate and work across different time zones </li></ul> The pay range for this position at commencement of employment is expected to be between: $194,600.00 and $312,400.00 a year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Director, Data Science 1 of 2

Summary The Biomarker Development (BMD) group at the Novartis Institutes for BioMedical Research (NIBR) is seeking a Senior Expert Imaging to join our Clinical Imaging team and actively provide strategic, scientific, technical and operational leadership on the optimal use of imaging in drug development. Be part of an imaging department with deep expertise in structural and molecular biomarkers and their application in clinical and translational development. You will interact with clinical trial teams to establish the role of imaging endpoints along novel biological mechanisms across diverse therapeutic areas. The role offers a wide view of molecules across various stages as they transition from research, to early development and subsequently to P2-3 trials. As a part of building imaging endpoints, the role also provides unique exposure to variety of other critical biomarkers (soluble and genetics) for an integrated view of identifying unique patient populations and novel readouts of efficacy and safety. About the Role Major accountabilities include:<ul><li>Act as an internal expert in PET/SPECT and Molecular Imaging with focus on clinical trials</li><li>Partner with Oncology and General Medicine teams to develop and lead fit for purpose" imaging strategy and execute on it.</li><li>Implement Imaging in clinical trials to add critical insights on patient eligibility, efficacy, safety, and mechanism of action.</li><li>Collaborate and execute imaging readouts with internal operational support and external contract research organizations (CRO).</li><li>Ensure quality and timely execution of imaging trials to deliver critical drug development decisions; be agile and responsive to clinical teams during the course of design, execution and interpretation of imaging trials.</li><li>Develop and manage network of external experts; be able to synthesize optimal inputs and customize for specific protocols.</li><li>Collaborate with Research teams to develop and lead translational imaging studies.</li><li>Drive molecular imaging and ligand development from late pre-clinic to clinic</li><li>Identify and/or develop novel imaging techniques and endpoints and implement them into clinical</li></ul>Minimum requirements:<ul><li>PhD or MD or MD/PhD with 8+ years of experience in PET/SPECT Imaging in academia or industry including 3 plus years of in clinical drug development</li><li>Must have deep technical knowledge of PET and/or SPECT as applied to clinical drug development</li><li>Strong understanding of clinical trial design, statistics for endpoints and clinical data flow is required. Experience with clinical protocol writing across various line functions is required</li><li>Experience in clinical Radioligand/Radiopharmaceutical Therapy (RLT/RPT) is a plus</li><li>Experience with imaging of Glioblastoma and brain metastases is a plus</li><li>Experience with PET/SPECT clinical neuroscience drug development is a plus</li><li>Experience in Regulatory submission, FIH, Dosimetry and receptor occupancy of molecular ligands is a plus</li><li>Understanding of sites, budgets, imaging CROs is and experience with multisite trials is a plus</li><li>Demonstrated track record of innovative research preferably across imaging modalities</li><li>Proactive, self- motivated and independent working style. Used to work in a multidisciplinary team and understand the needs and goals of the broader organization</li><li>Ability to drive for results and success with a sense of urgency. Willing to be held accountable and take personal responsibility for outcomes</li><li>Should be excited to work in a highly matrixed, highly supportive organization as a servant leader; Enjoy being a good mentor</li><li>Proficiency in English with strong communication skills</li></ul>The salary for this position is expected to range between $145,600 and $270,400 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. To learn more about the culture, rewards and benefits we offer our people click here . Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Associate Director, Clinical and Translational Imaging

Summary The Senior Manager, CGT ITOT/Automation, reports to the AD, Process Automation and leads a team of site-based automation engineers to install, maintain and support automation systems primarily associated with Aseptic Drug Product equipment and facilities. About the Role Location: This position will be located in Durham, NC and will be an On-Site role. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Key Responsibilities:<ul><li>Leads automation processes for the design, installation, maintenance and support of process equipment and automation systems.</li><li>Continuously improves and seeks innovation related to site automation systems.</li><li>Executes automation strategy and proper system management per global Novartis standards.</li><li>Owns computerized systems for process related equipment.</li><li>Manages engineers supporting 24/7 operations providing clear, consistent leadership, management and mentoring.</li><li>Develops, monitors and improves KPI's for system reliability.</li><li>Change management and CAPA ownership to drive continuous improvement for automation systems.</li><li>Leads SME's for deviation investigations involving automation systems.</li><li>Leads SME's for automation systems in regulatory audits.</li><li>Ensures training curriculum is optimized and ensures cross training of individuals across the team.</li><li>Supports creation of standard lifecycle documentation, e.g., User Requirements (URS), Functional Specification (FS) and Detail Design Specifications (DDS), etc.</li><li>Works closely with operations and manufacturing sciences to evaluate new product introductions and impact to automation systems.</li><li>Supports the development of site facility and equipment master plans, network business processes associated with automation systems, and GTx Engineering initiatives or programs.</li><li>Other related job duties as assigned.</li></ul>Essential Requirements:<ul><li>Bachelor of Science degree in Engineering or other relevant degree with 9 years of experience across multiple ITOT/Automation platforms, e.g., DCS, PLC, SCADA, MES, Historian, as well as experience with process equipment in the drug substance and drug product areas.</li><li>Industry expertise in the design, reliable operation, modification, maintenance, and retirement of computerized systems.</li><li>Demonstrated ability to work and collaborate on cross functional teams (QE, QA, validation, operations) in a fast paced, dynamic team setting.</li><li>Strong interpersonal and excellent verbal and written communication skills are essential.</li><li>Knowledgeable of health, safety and environmental regulations, and FDA (and similar) cGMPs.</li><li>Planning, problem analysis, and decision-making skills.</li><li>Proficient computer skill utilizing MS Office suite applications, Building Management Systems, and Computerized Maintenance Management Systems (CMMS).</li><li>Self-motivated with a strong sense of ownership in areas of responsibility.</li></ul>Novartis Compensation and Benefit Summary: The salary for this position is expected to range between $108,500 and $ 201,500 annually. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. #LI-Onsite Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Senior Manager, CGT ITOT/Automation

Site Name: Home Worker - USA Posted Date: Dec 24 2025 GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges. You will join GSK's digital investigations team to help detect, investigate, and resolve cybersecurity incidents. You will work with colleagues across cyber, IT, and business teams to turn data and signals into clear, timely decisions. We value curiosity, clear communication, and a practical approach to problem solving. This role offers strong learning and career growth, and a chance to contribute to work that supports GSK's mission of uniting science, technology and talent to get ahead of disease together. Responsibilities:<ul><li> Manage daily intake of concerns from internal and external reporting channels. </li><li> Escalate incidents to senior investigators or other DFIR/internal stakeholders as needed. </li><li> Employ fact finding techniques such as systems research, coordinating and/or conducting conversations with appropriate stakeholders. </li><li> Submit requests to obtain specific information to identify incident cause, scope, and potential impact. </li><li> Analyze and interpret available information and compiled facts to determine any corrective and preventative actions that may be required. </li><li> Facilitate appropriate notification based on corrective and preventative actions, to business partners such as Privacy, Forensics, Cyber Security Incident Response, Insider Threat, Human Resources, Legal, Corporate Investigations, etc. </li><li> Ensure all research and compiled facts are properly documented within an incident management system. </li><li> Monitor service dashboard and identify new system controls and processes. </li><li> Work closely within current written standards and SOP's and update and maintain those existing and new standards. </li><li> Deliver regular information reports as needed and meet Service Level Agreements. </li><li> Provide recommendations for continuous improvement opportunities based on data. </li></ul> Why You? Basic Qualification We are seeking professionals with the following required skills and qualifications to help us achieve our goals:<ul><li>Bachelor's degree in computer science, information systems, cybersecurity, or equivalent practical experience.</li><li> 2+ years' experience working in general field of investigations, cyber security, information technology, investigative governance, or case management, or other requisite skills .</li><li>Experience with security tools such as SIEM (security information and event management), endpoint detection and response, or log analysis platforms.</li><li>Knowledge of operating systems (Windows, macOS, Linux) and basic network concepts.</li><li> Investigative mindset with attention to detail and accuracy. </li></ul>Preferred Qualification If you have the following characteristics, it would be a plus:<ul><li>Experience using scripting or query languages for data analysis (for example Python, PowerShell, or SQL).</li><li> Clear written and verbal communication skills; able to prepare concise summaries and maintain professional stakeholder interactions. </li><li>Familiarity with digital forensics concepts, evidence handling, and basic malware analysis.</li><li>Knowledge of threat intelligence practices and how to operationalize indicators of compromise.</li><li>Professional security certifications such as GCIH, GCIA, CEH, or equivalent.</li><li>Experience working in large, global, or regulated environments.</li></ul>#LI-GSK The US annual base salary for new hires in this position ranges from $80,250 to $133,750. The US salary ranges take into account a number of factors including work location within the US market, the candidate's skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process. Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at HR.AmericasSC-CS@gsk.com where you can also request a call. Please note should your inquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

Analyst, Digital Investigations

Site Name: USA - Pennsylvania - Upper Providence, GSK HQ Posted Date: Dec 24 2025 About Enterprise AI and Global Supply Chain at GSK Enterprise AI is the engine that scales artificial intelligence across GSK, providing platforms, governance, talent, and execution models that enable every function to deliver value with AI. Global Supply Chain is a critical value driver for GSK, responsible for delivering billions of doses and medicines globally with the highest standards of quality, reliability, and efficiency. This role sits at the intersection of enterprise AI ambition and supply chain execution, with a unique opportunity to shape how AI transforms manufacturing and supply at global scale while directly improving patient outcomes. Position Summary GSK is a science-led global healthcare company with a clear purpose to help people do more, feel better, and live longer. As part of our Enterprise AI organization, we are accelerating an enterprise-wide transformation to embed data, analytics, and artificial intelligence into the core of how GSK operates. We are seeking a visionary and execution-oriented Vice President, Global Supply Chain Data & AI to lead this transformation across GSK's end-to-end supply chain, spanning manufacturing, quality, engineering, planning, logistics, and external supply. This is a senior executive leadership role within GSK's Enterprise AI team, working in close partnership with Global Supply Chain leadership and Digital & Tech. The role is accountable for translating enterprise AI strategy into measurable P&L, service, and resilience outcomes across a complex, regulated, global supply chain network that includes more than 37 sites, thousands of suppliers, and critical product launches across Vaccines, Specialty Medicines, and General Medicines. As AI increasingly moves from digital decision support into the physical world of manufacturing, quality, and logistics, this role will help shape how emerging capabilities - including industrial AI, intelligent automation, robotics-enabled processes, and cyber-physical systems - are responsibly integrated into GSK's global supply chain. The role does not require deep hands-on expertise in every emerging technology, but does require strong technical judgment, curiosity, and the ability to partner with domain experts across IT, OT, engineering, and manufacturing to translate innovation into scalable, compliant impact. The VP, Global Supply Chain Data & AI will define strategy, build and scale AI products, lead high-performing global teams, and ensure AI solutions move from pilots to sustained production impact. Key Responsibilities Enterprise AI Strategy for Supply Chain <ul><li> Define and own the Global Supply Chain Data & AI strategy aligned to GSK Enterprise AI and Global Supply Chain priorities. </li><li> Translate strategy into a multi-year roadmap focused on inventory reduction, yield improvement, service level performance, cycle time reduction, cost productivity, and supply resilience. </li><li> Shape GSK's long-term vision for AI-enabled physical supply chains, including the role of industrial AI, intelligent automation, and cyber-physical systems alongside digital analytics. </li><li> Ensure tight linkage between AI investments and measurable business outcomes. </li></ul> Execution at Scale and Business Impact <ul><li> Lead the delivery of scalable AI, advanced analytics, and intelligent automation solutions across manufacturing, quality, engineering, planning, logistics, and external manufacturing. </li><li> Drive the shift from experimentation to industrialized, production-grade AI and automation embedded into daily operations, equipment workflows, and decision-making. </li><li> Ensure sustained value realization through adoption, operational integration, and continuous improvement. </li></ul> AI Products, Platforms & Physical Systems <ul><li> Own the supply chain AI product portfolio built on GSK's enterprise data and AI platforms. </li><li> Partner with platform engineering, manufacturing engineering, and Digital & Tech to shape capabilities including: </li><li> Advanced optimization and simulation </li><li> Digital twins and virtual commissioning </li><li> Predictive and prescriptive analytics </li><li> Agent-enabled and automation-supported workflows </li><li> AI applied at the interface of software, equipment, and operations </li><li> Ensure solutions are interoperable, reusable, and designed for global scale across both IT and OT environments. </li></ul> Forward-Deployed Execution Model <ul><li> Establish and scale a forward-deployed AI delivery model that embeds technical and product talent directly into supply chain value streams. </li><li> Ensure AI solutions work in real-world manufacturing and logistics environments, including legacy systems, equipment-level data, regulated processes, and complex data landscapes. </li><li> Bridge strategy, technology, and execution at the point of value creation. </li></ul> Responsible and Compliant AI <ul><li> Ensure all AI solutions adhere to GxP, data privacy, security, and Responsible AI standards. </li><li> Partner closely with Quality, Regulatory, Legal, and Risk functions to embed compliance by design while maintaining delivery speed and innovation. </li></ul> Operating Model Transformation <ul><li> Drive the evolution from project-based delivery to product-centric, agile operating models across Global Supply Chain Data & AI. </li><li> Build durable teams with clear product ownership, outcome accountability, and continuous improvement. </li></ul> Stakeholder Leadership and Influence <ul><li> Serve as a trusted thought partner to senior Global Supply Chain, Manufacturing, Quality, and Enterprise AI leaders. </li><li> Build strong relationships across Digital & Tech, R&D, Commercial, and external partners to ensure alignment, adoption, and sustained impact. </li></ul> Talent and Culture <ul><li> Build, lead, and inspire a globally distributed team of data scientists, AI engineers, product leaders, and analytics professionals. </li><li> Develop future-ready talent and leadership pipelines. </li><li> Foster a culture of innovation, accountability, and relentless focus on patient and business outcomes. </li></ul> External Engagement and Thought Leadership <ul><li> Represent GSK externally as a leader in supply chain AI and smart manufacturing. </li><li> Engage with technology partners, startups, and research ecosystems across AI, industrial automation, and smart manufacturing to continuously scan emerging capabilities and selectively bring leading practices into GSK. </li></ul>Candidate Profile Core Leadership & AI Foundations (Required) <ul><li> Advanced degree in a quantitative, technical, or engineering discipline such as data science, computer science, engineering, operations research, or a related field. </li><li> Senior executive experience leading data, analytics, and AI in a complex global organization with demonstrated operational and financial impact. </li><li> Strong experience applying AI and advanced analytics across manufacturing and supply chain domains, including planning, quality, engineering, external supply, and logistics. </li><li> Proven ability to move AI from concept to production at scale in regulated or operationally complex environments. </li><li> Track record of delivering measurable outcomes such as inventory reduction, yield improvement, throughput gains, service improvements, cost productivity, and supply resilience. </li></ul> Emerging & Adjacent Capabilities (Desired) <ul><li> Exposure to or strong interest in industrial AI, intelligent automation, robotics-enabled processes, digital twins, or cyber-physical systems within manufacturing or supply chain contexts. </li><li> Ability to partner effectively with OT, engineering, automation, and robotics experts, even if not a hands-on specialist in these areas. </li><li> Systems-level understanding of how data, AI, software platforms, and physical operations intersect in modern supply chains. </li></ul> Operating Model & Leadership Capabilities (Required) <ul><li> Strong understanding of modern data and AI platforms, cloud ecosystems, and industrial data architectures. </li><li> Proven ability to lead globally distributed, multi-cultural teams and operate effectively in a matrixed enterprise environment. </li><li> Experience driving operating model change and organizational transformation. </li><li> Ability to balance innovation with compliance in regulated environments. </li></ul> This role is ideal for a leader who combines strong AI foundations with curiosity about how emerging technologies are reshaping physical supply chains - and who thrives at translating innovation into safe, scalable, real-world impact. This role is ideally to be based in London, UK or could also be Philadelphia, PA Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at HR.AmericasSC-CS@gsk.com where you can also request a call. Please note should your inquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

VP, Global Supply Chain Data & AI

Site Name: Durham Blackwell Street, Bengaluru Luxor North Tower Posted Date: Dec 24 2025 We're seeking a highly skilled and hands-on AI Solution Architect to join our team and help drive the development of a cutting-edge AIOps platform. This individual will play a pivotal role in designing and implementing AI-driven solutions that transform IT Operations-enhancing automation, observability, and incident response across complex enterprise environments. As a key member of our architecture team, you will collaborate with data scientists, engineers, and IT stakeholders to architect AI-driven solutions that proactively detect, diagnose, and resolve operational issues across complex infrastructure and application landscapes. We are seeking someone who enjoys building real world systems in production environments. Key Responsibilities:<ul><li>Architect and lead the development of an enterprise-grade AIOps platform leveraging machine learning, deep learning, and advanced analytics.</li><li>Design scalable AI pipelines for anomaly detection, predictive analytics, root cause analysis, and intelligent alerting.</li><li>Collaborate cross-functionally with engineering, DevOps, and IT teams to integrate AI capabilities into existing operational workflows and tools.</li><li>Evaluate and select appropriate technologies, frameworks, and cloud-native services in Azure and GCP to support real-time data ingestion, processing, and model deployment.</li><li>Ensure platform reliability and performance, with a focus on scalability, security, and maintainability.</li><li>Mentor and guide engineering teams on best practices in AI architecture and model lifecycle management.</li><li>Stay current with emerging trends in AIOps, MLOps, and IT automation to continuously evolve the platform</li></ul>Why you? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: <ul><li>Bachelor's or master's degree in computer science, Data Science, Machine Learning, or related field</li><li>Experience as a Solution Architect or AI/ML Architect in enterprise environments.</li><li>3+ years of hands-on experience building AIOps platforms and solutions in IT environments.</li><li>Experience in IT Operations, infrastructure monitoring, incident management, and observability tools.</li><li>Experience with AI/ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) and data engineering tools (e.g., Spark, Kafka, Airflow) and knowledge graphs.</li><li>Experience in Python and familiar with key AI/ML libraries (e.g., TensorFlow, PyTorch, HuggingFace).</li><li> Experience with cloud platforms such as Azure and Google Cloud Platform (GCP), including their native Data and AI/ML toolsets and services like ADLS, Azure Machine Learning, Azure Foundry, GCS and GCP Vertex AI. Experience with container orchestration technologies like Kubernetes, and hands-on expertise in working with Large Language Models (LLMs) and Generative AI tools. </li></ul>Preferred Qualifications: If you have the following characteristics, it would be a plus: <ul><li>Experience with log and metrics analysis, time-series forecasting, and NLP for IT ticket classification.</li><li>Knowledge of MLOps practices for model deployment, monitoring, and governance.</li><li>Exposure to tools like ServiceNow, Datadog, Prometheus, Grafana, ELK Stack, etc</li><li>Certified in AI engineering in Azure and GCP</li></ul>#LI-GSK Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at HR.AmericasSC-CS@gsk.com where you can also request a call. Please note should your inquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

AI Solutions Architect

<h2><div>Description</div></h2>&nbsp;*<strong style="-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:&quot;Open Sans&quot;, &quot;Segoe UI&quot;, Frutiger, &quot;Frutiger Linotype&quot;, &quot;Dejavu Sans&quot;, &quot;Helvetica Neue&quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;letter-spacing:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;">T<strong style="-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:&quot;Open Sans&quot;, &quot;Segoe UI&quot;, Frutiger, &quot;Frutiger Linotype&quot;, &quot;Dejavu Sans&quot;, &quot;Helvetica Neue&quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;letter-spacing:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;">his position is located in Broward Health Medical Center** Bonus available for qualified applicantJob SummaryWorks under the supervision of leadership and Child Life team to assist the child and/or family in their adjustment to hospital, diagnosis, and/or treatment plan by providing pre/post procedural/surgical teachings, emotional support, developmentally appropriate play activities, distraction and support during painful procedures, and medical play to enhance understanding. Collaborates as a member of the interdisciplinary team to develop and administer an individualized plan of care, adhering to the professional standards of practice of the Association of Child Life Professionals.&nbsp;Job Specific Duties<ul><li style="font-family:Arial;">Assists the patient/family in their adjustment to the hospital, diagnosis, and/or treatment plan.&nbsp; &nbsp;</li><li style="font-family:Arial;">Provides educational interventions using developmentally appropriate explanations.&nbsp;&nbsp; &nbsp;</li><li style="font-family:Arial;">Offers emotional support, developmentally appropriate play activities, distraction and support during painful procedures, and engages in medical play to enhance patient understanding.&nbsp; &nbsp;</li><li style="font-family:Arial;">Provides Child Life assessments and normalizes the hospital environment for patients and families.&nbsp; &nbsp;</li><li style="font-family:Arial;">Covers caseload thoroughly and prioritizes patients based on the Association of Child Life Professional’s guidelines for the standard of care; plans &amp; organizes daily routine; meets deadlines for assigned projects. &nbsp;</li><li style="font-family:Arial;">Develops a productive work environment that incorporates volunteers into daily programming through delegating, valuing input, empowering, and providing feedback.&nbsp; &nbsp;</li><li style="font-family:Arial;">Establishes and maintains a healthy, balanced, and therapeutic relationship with the patient and family within the integrated healthcare system based on their needs. &nbsp;</li><li style="font-family:Arial;">Identifies &amp; addresses the learning needs for patients/families; identifies inhibitors to learning process &amp; readiness to learn; adjusts teaching strategies based on age, ethnic &amp; gender issues.&nbsp; &nbsp;</li><li style="font-family:Arial;">Interacts in a cooperative manner within the healthcare team to support and contribute to the shared patient/family focused care goals through professional communications techniques.&nbsp; &nbsp;</li><li style="font-family:Arial;">Utilizes a clinical decision-making process and critical thinking to effectively deliver patient care with all healthcare providers across the continuum of care. &nbsp;</li><li style="font-family:Arial;">Utilizes clinical decision making processes to achieve desired patient/family outcomes. &nbsp;</li><li style="font-family:Arial;">Conducts formal and informal developmental assessments of psychosocial needs of patients and families within 24 hours of consult. &nbsp;</li><li style="font-family:Arial;">Serves as backup preceptor for practicum students and intern students once hours set by the Association of Child Life Professionals and competencies are met.&nbsp; &nbsp;</li><li style="font-family:Arial;">Serves as unit preceptor for new hires within the Child Life department if competencies are met.&nbsp; &nbsp;</li><li style="font-family:Arial;">Provides support and collaborates professionally with Child Life Activity Assistants.&nbsp;&nbsp;</li></ul><h2><div>Qualifications</div></h2> Minimum Job Requirements
<ul>
<li style="font-family: Arial;">Bachelor's Degree in Child Life, Child Development, Psychology, Early Childhood Education, or related field  </li>
<li style="font-family: Arial;">Certified Child Life Specialist (CCLS) required within 6 months of hire </li>
<li style="font-family: Arial;">American Heart Association AED - maintain active and in good standing throughout employment </li>
<li style="font-family: Arial;">Completion of Child Life internship following the Association of Child Life Professionals current standards (if candidate has validated Certification from the ACLP, then this requirement will be waived) </li>
<li style="font-family: Arial;">1-2 years of related experience</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li style="font-family: Arial;">General skills to resolve problems requiring the use of child developmental theory, professional child life principles and experience- based knowledge. </li>
<li style="font-family: Arial;">Basic knowledge of procedures, illnesses, injuries, and other related events on a nursing unit. </li>
<li style="font-family: Arial;">Able to demonstrate the knowledge and skill necessary to provide appropriate care to the age of the patients served on their assigned unit. </li>
<li style="font-family: Arial;">Ability to assess, plan, implement and evaluate when delivering Child Life services. </li>
<li style="font-family: Arial;">Well-developed writing skills, and excellent communication skills including conflict resolution to effectively work as a team member.</li>
</ul> <h2><div>Job:</div></h2>Professional <h2><div>Department:</div></h2>BHMC CHILD LIFE-2200-863001 <h2><div>Job Status:</div></h2>Full Time

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