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Workplace Type: On-site Location: Phoenix, AZ Category: Data Center Technician / Engineer Contract Length: 3 Month Contract Pay: $27 an hourREQUIRED: 1–2+ years of data center experience in an operations, hardware, or support role. About the RoleWe are seeking skilled L2 Data Center Technicians to support large‑scale network infrastructure buildouts and upgrades across data centers. This team plays a critical role in preparing for 400G and upcoming 800G network backhaul expansion, supporting the rapidly growing demand for cloud and AI workloads.You’ll join a high‑performing group of technicians, engineers, and managers dedicated to delivering reliable, enterprise‑level data center operations. This is a hands‑on, fast‑paced role ideal for technicians who are passionate about hardware, networking, and solving complex technical challenges. Key Responsibilities<ul><li>Perform rack-and-stack for servers, switches, and related data center hardware.</li><li>Execute structured cabling, cable management, and hardware installations.</li><li>Troubleshoot and resolve hardware, network, and connectivity issues.</li><li>Work within ticketing queues to complete break/fix tasks efficiently.</li><li>Support ongoing network upgrades, including 400G and future 800G initiatives.</li><li>Collaborate with Data Center Managers, Technical Project Managers, and senior technicians across multiple shifts.</li><li>Follow and uphold all safety, compliance, and data center operating procedures.</li></ul><hr><h2>Required Skills &amp; Experience</h2><ul><li>1–2+ years of data center experience in an operations, hardware, or support role.</li><li>Strong break/fix experience and comfort working from a ticketing queue.</li><li>Hands‑on experience with:<ul><li>Rack and stack</li><li>Cabling (fiber and copper)</li><li>Hardware diagnostics and replacement</li><li>Basic network troubleshooting</li></ul></li><li>Networking knowledge or certifications (Network+, CCNA prep, or similar).</li></ul><hr><h2>Preferred Qualifications</h2><ul><li>Experience supporting large enterprise data center environments.</li><li>Familiarity with high‑capacity network infrastructure (100G/400G/800G).</li><li>Advanced network troubleshooting or certifications (CCNA/CCNP a plus). </li></ul>

public

Data Center Technician (L2) – On‑site | Phoenix, AZ

About the Program: TEKsystems has partnered with Per Scholas to offer a FREE, hands-on Data Center Support bootcamp designed for individuals interested in launching or advancing a career in tech—especially those who live near or can commute to Mount Pleasant, WI. This is not a traveling role; it’s ideal for those seeking their first tech job or a career change. There is no pay/salary for this role Program Details:<ul><li>Duration: 8 weeks</li><li>Format: Combination on-site&nbsp;and remote training</li><li>Schedule: Monday to Friday, 9am–4pm</li><li>Start Date: Next cohort begins January 20th, 2026</li><li>End Date: March 17th, 2026</li><li>Referral Deadlines: December 17th, 2025</li><li>Orientation: Mandatory on the first day</li></ul>Curriculum Highlights:<ul><li>Data Center Topology &amp; Fundamentals</li><li>Networking &amp; Telecom Basics</li><li>Server Hardware Administration</li><li>Structured Cabling &amp; Physical Media</li><li>OSHA Safety Training (OSHA 10-Hour, NFPA 70E)</li><li>Cloud Computing &amp; Virtualization (AWS, VMware)</li><li>Security, Operational Procedures, Project Management</li><li>Career Development &amp; Professional Skills</li></ul>Certifications Earned:<ul><li>OSHA 10-Hour General Industry</li><li>NFPA 70E Electrical Safety</li><li>Cisco Networking Essentials</li></ul>Eligibility Criteria:<ol><li>Must have either a CompTIA A+, Google IT Support Certificate, or have attended a technical bootcamp</li><li>Reliable transportation</li><li>Comfortable with background check and drug testing</li><li>Able to lift up to 50 pounds and occasionally climb ladders</li><li>No prior tech or data center experience is required</li></ol>

Data Center--Entry Level--BOOT CAMP

FULLY ON SITE ROLE IN: Fayetteville, Georgia Duration: 6 Month Contract Pay Rate: $27-40 an hour Job Description: REQUIRED FOR ROLE:• 2+ years’ experience supporting IT equipment or related technology (in a Data Center) • Previous experience working in a data center environment. Responsibilities Data Center Operations • Demonstrates expertise in standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment, as well as a holistic understanding of the functions of, and interactions between, network and server equipment. • Ensures compliance with Data Center Services (DCS) business unit and service-level policies, procedures, and deadlines. • Completes assigned tickets efficiently and in alignment with Key Performance Indicators (KPIs) per task type while meeting or exceeding established Service Level Agreements (SLAs) with minimal guidance from Microsoft Technician Leads. Service Delivery • Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions provided via checklists, guides, and standard protocols. • Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs). • Applies advanced diagnostic and troubleshooting expertise to quickly identify the cause(s) of issues. • Decommissions hardware for complex changes and/or systems with complex interactions (e.g., upgrading entire racks) following standard procedures. • Verifies security compliance for decommissions. • Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units and Technician Leads. Data Center Work Environment • Attends daily safety briefings and completes required safety training and complies with safety procedures (equipment use, lifting, electrical hazards, ladder/rolling stair use). • Complies with security and data management procedures and policies and completes required security training. • If required, Team Manager of 5-10 supplier resources.Additional Skills &amp; Qualifications• High school diploma, GED, or equivalent and basic knowledge of computer hardware components • Flexibility to work non-standard business hours that may include weekends and/or holidays.

Data Center - Post Production Technician - L3

<h2>*This position requires 5 days on site in our Nashville, TN office*</h2><h2>Inside Sales Account Executive</h2>Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover yourself as an Inside Sales Representative on our Small Business sales team.Are you a professional who has a solid background in building relationships and a passion for selling and providing best solution for customers?&nbsp;We are hiring Inside Sales Representatives who have strong organizational, planning, and communication skills with a desire to build successful customer relationships in a transactional and relationship environment. &nbsp;An Inside Sales Representative is responsible for selling Dell products and services (via telephone, web, or email) to specified customer segments and ensuring a positive customer experience.&nbsp; This position offers you the opportunity to work in a merit-based environment and utilize your sales experience, while scaling your career into advance sales and/or leadership in a Fortune 50 company.You will enter into a 13-week Dell Technologies Sales Academy that is an onsite sales training program, where you will receive an in-depth training on our products, the Dell sales model and our internal tools. During training you will gain hands on experience with the help of your assigned peer mentor, and by live coaching in the training queue.&nbsp; Dell Technologies Sales Academy is dedicated to education candidates about our company, our culture, and our values. The experience will provide you the knowledge of our solutions and product portfolio while teaching you the essential skills to becoming a great salesperson. We also offer ongoing recursive training throughout the year that will systematically increase your technical and sales skills.Join us to do the best work of your career and make a profound social impact as an Inside Sales Account Executive on our Inside Sales Representative Team in Nashville, Tennessee. What you’ll achieve As an Inside Sales Representative with our Small Business team, you will be responsible for building business with existing customers, you will also develop relationships with new clients. You will:<ul><li>Engage Small Business Accounts to grow new buyers and retain and grow existing buyers</li><li>Be responsible for driving 30+ outbound calls /3hr+ Talk Time per day, as well as manage opportunities and emails with the goal of selling to new prospects and/or upgrading existing customers' products and services</li><li>Provide an exceptional experience to Small Business customers advising them on the best technology to make their business successful</li><li>Sell Dell’s full Client portfolio; Including desktops, laptops, services and accessories</li><li>Qualify and identify projects including Enterprise categories like Server, Networking, Storage, Data Protection and Cloud</li><li>Continue to learn and develop technical sales acumen to enable career growth opportunities</li><li>Have the flexibility&nbsp;to acquire volunteer hours for community service and participate in our employee-led groups that provide a platform for individuals with shared characteristic or experiences to connect, network and contribute to the workplace</li></ul> Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements<ul><li>Bachelor’s degree, preferred</li><li>1-3 years of general sales or customer-facing professional experience</li><li>Effectively use software packages such as Microsoft Word, Excel, and PowerPoint</li><li>Results-oriented team player with strong communication, presentation, and problem-solving skills</li></ul> Desirable Requirements<ul><li>Self-motivated with a high attention to detail and ability to multitask. Positive attitude, strong drive for results, and the ability to excel in an ambiguous environment.</li><li>Motivated to exceed goals and develop a professional skill set while advancing your career. Be open to receiving feedback and applying and integrating the feedback to improve results.</li></ul>

Inside Sales Account Executive 1

Site Name: USA - Maryland - Rockville Posted Date: Jan 27 2026 We manufacture and supply reliable, high-quality medicines and vaccines to meet patients' needs and drive our performance. Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it's vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply. We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients. This role is an exciting opportunity to lead the deployment of the GSK Production System (GPS) at one of our key manufacturing sites in the United States. You will play a pivotal role in driving continuous improvement, building capability, and embedding a culture of operational excellence across the site. As a member of the site leadership team, you will collaborate with diverse teams to deliver meaningful impact on safety, quality, service, cost, and people. This position offers the chance to make a tangible difference, develop leadership skills, and contribute to GSK's mission of uniting science, technology, and talent to get ahead of disease together. Responsibilities This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:<ul><li>Ensure site critical projects and programs, which encompasses complex business, technical, and business change projects, have clear scope, governance, prioritization, resource management, risk management, business change management and financial controls in place to provide a smooth transition from project to fully supported customer hand-over.</li><li>Lead initiatives across the organization in support of business strategy and to improve ways of working. Coach and train all the Site personnel on GSK Production System (GPS/OE) tools and principles to develop the skills and capabilities.</li><li>Lead site GPS maturity improvement plan.</li><li>Interface and partner with the GSK central teams and other sites to contribute, share and leverage best practice Program Management and GPS as appropriate.</li><li>Ensure robust and consistent Project Management Office (PMO) processes exist in order to deliver clear scope, governance, prioritization, resource management, risk management and financial controls are in place to provide a smooth transition from project to fully supported customer hand-over.</li><li>Work with Site Director and Site Leadership team to identify, agree and deploy GPS priorities, Strategy Deployment 3-year plan and targets for following year and critical projects across site, including those to be led by GPS and PMO team.</li><li>Accountable for day-to-day consistency of deployment of GPS as well as all key improvement activities across site and supporting value streams. Track progress of the site GPS deployment roadmap and self-assessment of site maturity level.</li><li>Manage and implement multiple large and complex projects, develop program plans and timelines, make staffing decisions based on assessment of team members' skills and workloads as well as identify obstacles.</li><li>Ensure PMO team delivers: Design and execution of project plans and budgets: (1) On time and on budget delivery of projects, including business change management plan (2) Compliance with regulatory requirements, GSK policies and standards (3) Robust risk management; including Business Continuity Plans: Establishing strong relationships across project teams, functions and stakeholders for delivery and execution of projects (4) Prepare contingency and recovery plans if delays or overruns are anticipated, engaging stakeholders through effective governance processes</li></ul>Basic Qualifications We are seeking professionals with the following required skills and qualifications to help us achieve our goals:<ul><li>- Bachelor's degree and 10+ years of operational excellence experience within a regulated industry</li></ul>Preferred Qualifications If you have the following characteristics, it would be a plus:<ul><li>Advanced degree or additional certifications in engineering, manufacturing, or business management.</li><li>Black Belt certification in Lean or Six Sigma.</li><li>Experience in the pharmaceutical or biopharmaceutical industry.</li><li>Familiarity with Agile methodologies and project management tools.</li><li>Broad experience across manufacturing functions, such as production, engineering, quality, logistics, and safety.</li><li>Proven ability to lead transformational projects and manage change effectively.</li></ul>This is an on-site role based in Rockville, MD, United States, with opportunities for collaboration across GSK's global network. We encourage you to apply if you are passionate about driving continuous improvement, empowering teams, and making a meaningful impact. Join us in our mission to get ahead of disease together. &bull; If you are based in Cambridge, MA; Waltham, MA; Rockville, MD; or San Francisco, CA, the annual base salary for new hires in this position ranges $156,750 to $261,250. &bull; If you are based in another US location, the annual base salary range is $0 to $0. The US salary ranges take into account a number of factors including work location within the US market, the candidate's skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process. Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at HR.AmericasSC-CS@gsk.com where you can also request a call. Please note should your inquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

Site GPS Lead

Site Name: USA - Pennsylvania - Philadelphia, Durham Blackwell Street, UK - London - New Oxford Street, USA - Massachusetts - Waltham, USA - Pennsylvania - Upper Providence Posted Date: Jan 27 2026 Position Summary The Director, Global Patient Communications and Society Partnerships in the Global Scientific Communications organization is responsible for developing and executing strategies to enhance engagements with medical professional societies to address scientific communication needs across all audiences, including patients. This role involves ensuring that GSK's science and data dissemination initiatives align with the needs of patients, by fostering meaningful collaboration that drives impact in the healthcare ecosystem. The individual in this role will leverage a deep understanding of professional societies, building external partnerships and shaping innovative engagement approaches to enhance integrated medical communication plans. Key Responsibilities:<ul><li>Lead the development of professional society and patient communication plans across therapeutic areas to address unmet audience needs, ensuring alignment with GSK's scientific communications objectives.</li><li>Coordinates the development and delivery of impactful educational content tailored to the needs of societies and patient organization in accordance with health literacy requirements.</li><li>Liaise with internal and external stakeholders, including internal patient engagement teams, society patient offices, external patient advocacy groups and thought leaders, to ensure delivery of prioritized patient educational activities</li><li>Define innovative content strategies as part of integrated medical communication planning, ensuring that materials resonate with patients and professional societies groups while adhering to compliance and regulatory standards.</li><li>Proactively evaluate key conferences, congresses, webinars and patient-centered events where GSK Medical can effectively engage and deliver value-driven content.</li><li>Collaborate with internal and external partners to develop initiatives such as webinars, podcasts, plain language summary deliverables, and other patient educational content aligned with the Patient Engagement organization.</li><li>Align with GSK's corporate communications, government affairs and advocacy team on initiatives that involve patient organizations and professional societies, providing clear rationale for participation, content and key partnerships</li><li>Define key performance indicators for patient engagement to ensure meaningful impact.</li><li>Continuously assess new partnership opportunities, identifying new ways to drive content dissemination that meets the needs of patient audiences</li></ul> Why You? Basic Qualification We are seeking professionals with the following required skills and qualifications to help us achieve our goals:<ul><li>Advanced degree in science, medicine, or pharmacy.</li><li>7+ years of related scientific communication, patient advocacy, and/or medical affairs work experience.</li><li>Experience developing and executing medically driven and patient-focused content initiatives across therapeutic areas.</li><li>Experience with scientific communications, patient content needs, health literacy principles, and regulatory considerations experience with pharmaceutical company partnerships.</li><li>Experience working with physicians, societies, and patient advocacy organizations to drive scientific data dissemination. </li><li>Ability to synthesize insights from external stakeholders including patients and translate them into meaningful, impact content strategies.</li><li>Experience working cross-functionally across Medical, Commercial, Digital and Advocacy teams</li><li>Technical capabilities in Excel, PowerPoint, and Team sites.</li><li>Experience interpreting, analyzing, organizing, and presenting complex data to a broad range of audiences in ways that matter to them most.</li><li>Time management skills, identify priorities, and manage multiple tasks.</li></ul>Preferred Qualifications If you have the following characteristics, it would be a plus: - Experience working within pharmaceutical or biotech medical affairs functions. - Experience with integrated communication plans across digital and live channels. - Familiarity with measuring engagement and outcomes for patient education programs. - Comfort working with patient advisory boards and co-creation processes. - Experience translating complex scientific data into plain language for patients and caregivers. - Prior work with policy, corporate advocacy teams, or regulatory colleagues on patient-facing initiatives. Working style and impact You will work in a collaborative, inclusive environment that values clear communication and practical results. You will have opportunities to grow your skills in communications strategy, stakeholder engagement, and program measurement. We welcome applicants from varied backgrounds and lived experiences. If you are motivated to make patient-focused communications better and to build meaningful partnerships, please apply and tell us how your experience will help advance our mission. #LI-GSK &bull; If you are based in Cambridge, MA; Waltham, MA; Rockville, MD; or San Francisco, CA, the annual base salary for new hires in this position ranges $187,275 to $312,125. &bull; If you are based in another US location, the annual base salary range is $0 to $0. The US salary ranges take into account a number of factors including work location within the US market, the candidate's skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process. Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at HR.AmericasSC-CS@gsk.com where you can also request a call. Please note should your inquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

Director, Global Patient Communications and Society Partnerships

Job Description The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as education and resources. They do this to support customer operational and financial needs such as reimbursement information and contract adherence in an effort to help the provider or system increase their immunization rates among appropriate patients and help protect them from vaccine preventable diseases. The Vaccine Customer Representative (VCR) is the primary point of contact for a variety of customers within their assigned geography. These customers may include health care providers such as physicians, nurses, pharmacists as well as quality directors, immunization managers, and office managers. Within their geography there are a diverse set of health care locations that they will call upon in order to execute their role including: clinics, health departments, integrated delivery systems, and hospitals. The VCR is a key member of the local Customer Team that works collaboratively with other field-based employees such as the Vaccine Key Customer Leader (VKCL), Region Medical Director (RMD) as well as other members of the extended team. The primary activities include: <ul><li> Engaging in balanced product sales presentations with Health Care Providers and Health Care Business Professionals to align customer needs and our Company's vaccine attribute in accordance with product labeling, and CDC and professional society recommendations. </li><li> Providing Company Vaccine management with updates on customer needs as it relates to helping them improve patient health outcomes, customer feedback, marketplace dynamics, and progress towards quality goals. </li></ul><ul><li> Providing customers with key insights by keeping apprised of professional and health care environment knowledge through self-study of company-provided scientific, product and marketplace information, attendance at product workshops and conferences, as well as consistent and ongoing review of our Company's promotional materials. </li><li> Utilizing analytical skills and tools to engage customers in quarterly business reviews regarding their vaccine contract to educate customers on the best ways to maximize their contract performance across the Company portfolio. </li><li> Assisting customers with education to improve their organization's immunization rates through adherence to quality-based programs using appropriate tools such as Vaccine IQ. </li><li> Regularly monitoring their business performance against objectives using company provided tools. </li><li> Developing a territory level business plan that focuses on improving immunization rates with assigned customers in accordance with Our Company's policies, standards, and ethics. </li><li> Maintaining product knowledge and certification on the entire Company vaccine portfolio along with knowledge of the CDC immunization schedule for both pediatric and adult vaccines. </li></ul> Specifically: <ul><li> Within select customer accounts, acts as primary point of contact for the customer, meet with key customers/personnel to maintain understanding of their current practice structure, business model, and key influencers (Managed Care Organization/payers, employers, state policy), and their patients' needs. Identifies business opportunities and makes information available to relevant stakeholders to support the identified immunization needs. </li><li> For select customer accounts, coordinate with our Company's customer team (Account Executives, Integrated Delivery System team, Solutions support teams, etc.) to outline customer strategy for interactions/relationships aimed at improving immunization rates. </li></ul>Territory Information: <ul><li>This territorycovers Mansfield, OH.</li><li>The ideal location to reside is within this territory. </li><li>Travel (%) varies based on candidate's location within the geography. </li></ul> Position Qualifications: Education Minimum Requirements: <ul><li> Bachelor's Degree with 3 (36 months) or more years Sales experience OR a minimum of high school diploma with at least 6 years of equivalent experience which could include professional sales, experience in marketing, military or healthcare/scientific field that is not sales related (pharmaceutical, biotech, or medical devices). </li></ul> Required Skills: <ul><li> Demonstrated strong ability to build trust with customers and demonstrate value in selling situations through high-quality interactions which are focused on products/solutions with the common goal of improving health outcomes. </li><li> Demonstrated strong ability to divide customer population into groups of individuals who share similar characteristics and buying behaviors, and apply this information to focus on groups effectively, allocate promotional resources, and drive execution of commercial plans. </li><li> Demonstrated strong ability to understand customer's business climate, assess overall market potential, identify and prioritize unique opportunities and business risks in local markets, develop territory plans and follow up to drive business results in assigned geography or market. </li><li> Demonstrated strong ability to understand multiple interdependencies within an account, consider customer healthcare goals and needs, and maximize account performance by building long-term relationships through collaborative business planning processes and approaches. </li><li> Demonstrated strong ability to convey technical concepts accurately and clearly </li><li> Demonstrated high degree of tenacity to drive and achieve strong measurable results </li><li> Demonstrated strong ability to overcomes setbacks to meet or exceed objectives </li><li> Demonstrated strong pursuit of opportunities to learn and apply new skills to support the business </li><li> Demonstrated strong ability to be innovative by utilizing new or existing technologies </li><li> Demonstrated strong ability to use data to analyze trends to drive business results </li></ul> Other Requirements: <ul><li> Valid Driver's license </li></ul> Preferred Skills/Experience: <ul><li> Demonstrated strong ability to convey technical concepts accurately and clearly </li><li> Demonstrated strong understanding of Marketing/Sales &/or Marketing/Sales Support Functions/Operations </li></ul>Required Skills: Account Management, Account Management, Account Planning, Adaptability, Business Opportunities, Business Planning, Customer Accounts, Customer Education, Customer Experience Design, Customer Experience Management, Customer Feedback Management, Customer Strategy, Health Improvement, Health Outcomes, Hospital Sales, Interpersonal Relationships, Lead Generation, Managed Care, Market Analysis, Medical Affairs, Pharmaceutical Sales Training, Sales Calls, Sales Metrics, Sales Operations, Sales Pipeline Management {+ 4 more} Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". The salary range for this role is $106,200.00 - $167,200.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits . You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Remote Shift: Not Indicated Valid Driving License: Yes Hazardous Material(s): n/a Job Posting End Date: 02/3/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R382501

Sr. Vaccine Customer Representative - Mansfield, OH

Job Description As a Sr. Chronic Care Specialty Sales Representative, you will drive meaningful patient impact by leveraging our scientific expertise and serving as the primary contact for customers within your assigned territory. As a key member of the local Customer Team, you will collaborate closely with Account Executives, Integrated Delivery Systems leaders, and other field colleagues to deliver seamless, patient-focused solutions. Territory Assignment:<ul><li>This is a field-based sales role responsible for covering the Newport Beach, CA territory.</li><li>Travel (%) depends on the needs of the territory and where the selected candidate resides, and overnight travel may be required about 25% of the time to support client meetings and ensure comprehensive territory coverage.</li></ul>Position Overview: In this role, you will develop and manage relationships with a diverse range of specialty health care customers including cardiologists and other approved specialty physicians, physician assistants, nurse practitioners, nurses, pharmacists, and office managers. You will regularly engage with various health care settings such as physicians' offices, integrated delivery systems, pharmacies, and hospital clinics to effectively execute your responsibilities. Key Responsibilities:<ul><li>Develop and execute a territory-level business plan in alignment with company policies, standards, and ethics.</li><li>Maintain current product knowledge and certifications for the company's portfolio.</li><li>Conduct balanced and compliant product sales discussions with health care providers and business professionals to align customer needs with company products according to product labeling.</li><li>Provide management with regular updates on customer needs, marketplace dynamics, and progress toward quality goals.</li><li>Be knowledgeable on headquarter approved information regarding approved company products, disease, and marketplace</li><li>Monitor business performance against objectives using company tools to support effective planning and sales impact.</li></ul> Qualifications: This position's band level will be evaluated based on candidate's qualifications. Minimum Requirements:<ul><li>Bachelor's degree (BA/BS), or High school diploma or equivalent with 3+ years Sales experience or a minimum of high school diploma with at least 6 years of relevant work experience which may include professional sales, marketing, military service, or roles within healthcare or scientific fields such as pharmaceuticals, biotechnology, or medical devices.</li><li>Able to analyze complex data and leverage insights to develop strategic sales plans.</li><li>Comfortable using digital tools and platforms to engage with healthcare professionals.</li><li>Flexible and adaptable to changing market conditions and customer expectations.</li><li>Proven track record of success in both educational and professional environments, demonstrating strong interpersonal, analytical, and communication skills.</li><li>Works well both independently, with excellent organizational and time management skills, and collaboratively within team-oriented settings.</li><li>Valid driver's license.</li><li>Demonstrate strong ability at building and maintaining customer relationships by understanding and addressing their needs effectively.</li><li>Reside in the territory or within 25 miles of the workload center for designated metro territories, or within 75 miles for non-metro territories; if outside these distances, candidates must be willing to relocate at their own expense.</li></ul>Preferred Experience and Skills:<ul><li>Background in sales, account management, consultative roles, or customer service.</li><li>Experience analyzing metrics to evaluate progress toward goals.</li><li>Minimum of 3 years of relevant sales experience.</li><li>Cardiovascular sales experience with established relationships with cardiologists and endocrinologists.</li><li>Experience launching products and succeeding in competitive markets.</li><li>Ability to simplify complex information and convey technical details clearly.</li><li>Proficient in using advanced analytics to generate customer insights and drive sales.</li><li>Comfortable leveraging multi-channel tools and technology to expand sales reach and impact.</li><li>Demonstrates a proactive learning approach and an agile growth mindset.</li></ul>The salary range for this role is: $104,200.00 - $163,900.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. CCSales2025 Required Skills: Account Management, Account Management, Account Planning, Adaptability, Biotechnology, Business, Business Metrics, Business Performance Management, Business Reviews, Client Communication, Consumer Relations, Customer Experience Management, Customer Feedback Management, Customer Service Management, Ethical Standards, Hospital Sales, Interpersonal Relationships, Lead Generation, Market Analysis, Medical Devices, Pharmaceutical Sales Training, Sales Calls, Sales Management, Sales Metrics, Sales Operations {+ 5 more} Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". The salary range for this role is $104,200.00 - $163,900.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits . You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 25% Flexible Work Arrangements: Not Applicable Shift: Not Indicated Valid Driving License: Yes Hazardous Material(s): n/a Job Posting End Date: 02/3/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R366688

Sr. Chronic Care Specialty Sales Representative - Newport Beach, CA

Job Description The Hospital / Institutional Customer Representative is a key member of the Hospital Customer Team and plays a critical role in supporting our Company's customer centric business model. He/she is responsible for working with the Hospital Customer Team to understand and identify Health Care Provider (HCP) customer needs, support pull-through activities relative to the customer strategy and ensure that our Company is viewed as demonstrating value and better health outcomes to healthcare professionals and their patients. The primary activities include: <ul><li> Communicates about product in a way that's meaningful and relevant to each individual customer; customizes discussions and client interactions based on understanding of customer's needs </li><li> Engages in informed discussions about products with HCP customers - knowing when/how to seek and provide additional information </li><li> Within select customer accounts acts as primary point of contact for customer, meet with key customers/personnel to understand practice structure, business model, key influencers Managed Care Organization (MCO), employers, state and local regulations)/network structure, customer needs and identifies business opportunities </li><li> For select customer accounts/HCPs, coordinate with customer team to develop customer strategy - outlining strategy for interactions/ relationship, solutions and potential offerings for customer </li><li> Partners with National Account Executives (NAEs) to maintain strong focus on Managed Care pull-through </li><li> Shares learning and best practices from one customer to help other customers meet their need </li><li> Demonstrates a focus on better health outcomes (beyond acquisition, considers the HCP and patient experience) </li><li> Provides input into resource allocation decisions across customers </li><li> Identifies and selects programs/services available in the library of our Company's "resources" to address customer needs </li><li> Works with solutions group (Headquarters - HQ) and/or Medical Account Executive (MAE) to develop and deliver relevant offerings that address desired customer needs </li><li> Maintain current understanding of practice structure, business model, key influencers/ network structure and make information available to relevant stakeholders </li><li> Collaborate and communicate effectively with extended "in-scope" customer team to ensure a consistent customer experience across our Company's divisions and functional areas; ensure integration with National Account Executive (NAE), our Company's Vaccines personnel, Health Management Services (HMS) Manager, Solutions Consultant, Customer Strategies and Solutions (CSS), Regional Medical Director (RMD) and other key stakeholders to share key customer learning and support customer needs </li><li> Outstanding in all competency areas (Account Management; External Market Focus; 1:1 Customer Interactions) </li><li> Influences beyond their specific geography or product area </li><li> Implements approved resources, programs and messages to address customer and company needs. </li><li> Create awareness of approved Inpatient Hospital Letters of Participation (LOP) with eligible and appropriate customers. To include discussing approved details of the contract. </li></ul> Territory Information: <ul><li> This territory covers the state of Iowa including but not limited to Sioux Falls, ND and Omaha, NE. </li><li> The selected Sales Representative must reside within the territory. </li><li> Overnight travel may be required. </li><li> Travel (%) varies based on candidate's location within the geography. </li></ul> Qualifications Education Minimum Requirements: <ul><li> Bachelor's Degree with 3 (36 months) or more years Sales experience OR a minimum of high school diploma with at least 6 years of equivalent experience which could include professional sales, experience in marketing, military or healthcare/scientific field that is not sales related (pharmaceutical, biotech, or medical devices). </li></ul> Required: <ul><li> Prior experience working in a scientific field or healthcare environment </li><li> Previous sales experience </li><li> Prior experience developing new business opportunities with existing customers </li><li> Experience establishing new customer relationships </li><li> Understanding of our Company's products and therapeutic areas </li><li> Consistent performer in most competency areas </li><li> Valid Driver's license </li></ul> Preferred: <ul><li> Prior consulting or customer service experience </li><li> Experience developing and executing a plan for engaging customers and meeting customer needs </li><li> Understanding of Headquarter operations </li><li> Ability to analyze metrics to assess progress against objectives </li><li> Hospital/Institutional Sales experience </li></ul>Required Skills: Account Management, Account Management, Account Planning, Adaptability, Business Management, Business Model Development, Business Opportunities, Client Communication, Customer Experience Design, Customer Experience Management, Customer Experience Strategy, Customer Feedback Management, Customer Rapport, Customer Strategy, Digital Analytics, Health Outcomes, Hospital Sales, Interpersonal Relationships, Lead Generation, Market Analysis, Pharmaceutical Sales Training, Resource Allocation, Sales Calls, Sales Metrics, Sales Operations {+ 5 more} Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". The salary range for this role is $106,200.00 - $167,200.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits . You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 25% Flexible Work Arrangements: Remote Shift: Not Indicated Valid Driving License: Yes Hazardous Material(s): n/a Job Posting End Date: 02/10/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R382695

Hospital / Institutional Customer Representative - IOWA, IA

Job Description POCS - Rahway: Sr. Technician, Operations Level: O3 Job Family: Manuf/Operations Senior Technician, Operations Pharmaceutical Operations and Clinical Supply is seeking highly motivated individuals for R&D Operations roles in our Rahway, NJ, Formulation, Laboratory, and Experimentation (FLEx) Center to support drug product development and GMP clinical supply of sterile dosage forms. Positions will support development and clinical manufacturing and supply, as part of the FLEx-Sterile team, specifically in Manufacturing Shared Services which supports sterile supply, aseptic formulation and visual inspection. This position will be responsible for hands-on processing activities that include equipment assembly and disassembly, sterile processing, inventory management, open aseptic formulation in an isolator and closed formulation activities in a Grade C environment, and manual visual inspection of filled units (i.e. vials or syringes). There is also opportunity to cross-train in other areas, such as filling. These individuals are expected to partner with and support formulation development colleagues in further understanding and knowledge capture of processes, which could include providing feedback on product and process development. These roles require adherence to GMP procedures, strong attention to detail in completing GMP documentation, proficiency in electronic systems, and participation in continuous improvement projects. Positions may also support commissioning, qualification, and demonstration of new equipment and technologies. Successful candidates will collaborate closely with team members and partner groups including formulators, engineers, Quality, Safety, and Facilities management to drive overall success and performance of the area and clinical pipeline. Key Responsibilities: <ul><li>Assembly: Able to read, understand, and follow drawings to assemble sterile equipment to utilize in clinical development and manufacturing processes. </li></ul><ul><li>Sterilization Processes: Operate and maintain cleaning and sterilization equipment, including parts washers, dry heat ovens, and autoclaves. </li></ul><ul><li>Supply Management: Receive, inspect, and store sterile supplies and equipment, ensuring proper inventory levels and organization within the sterile supply area. </li></ul><ul><li>Sterile Formulation: Prepare and formulate sterile products according to established protocols and batch records, ensuring accuracy and compliance with GMP standards. Able to perform closed formulation activities as well as open aseptic activities inside a Grade A isolator. Experience with operating isolator machines and/or Grade A aseptic experience is required. </li></ul><ul><li>Visual Inspection: Perform visual inspections of products and components to identify defects, inconsistencies, and non-conformities. Individual should be detailed and organized, and able to manage a large quantity of units. </li></ul><ul><li>Attention to Detail: Maintain meticulous records of formulation processes, including ingredient quantities, equipment used, and environmental conditions. </li></ul><ul><li>GMP Compliance: Follow all GMP guidelines and standard operating procedures (SOPs) to ensure the quality and safety of clinical production lots. Identifies and addresses compliance, environmental, safety, and process deviations as appropriate while notifying management. </li></ul><ul><li>Batch Adaptability: Quickly adapt to changes in batch procedures and production schedules, demonstrating flexibility and problem-solving skills. </li></ul><ul><li>Cleanroom Environment: Able to gown and work in Grade C conditions, maintaining good aseptic cleanroom behaviors </li></ul><ul><li>Documentation: Maintain accurate records of sterilization processes, inventory levels, and equipment logs in an electronic system. Knowledge of PAS-X is preferable. </li></ul><ul><li>Collaboration: Able to communicate clearly with team and work closely with other teams to ensure on time delivery of supplies. </li></ul><ul><li>Training and Compliance: Assist in training new staff on sterile supply procedures and protocols, ensuring adherence to GMP standards. </li><li>Leadership: Able to identify and escalate issues, perform basic troubleshooting, and capturing learnings to improve systems and processes. Organizes and prioritizes own work to meet shop floor priorities and identifies discrepancies in advance. Also attends and actively participates in safety, quality, and process improvement initiatives to enhance flexibility, efficiency, and compliance. </li><li>Schedule Adherence: Understands schedule adherence impact and communicates risk. Maintains a continuous improvement mindset and implements initiates to increase efficiency or reduce risk to schedule adherence. </li></ul><ul><li>Compliance: Identifies and addresses compliance, environmental, safety, and process deviations as appropriate while notifying management. Able to redline SOPS for continuous improvement. </li></ul><ul><li>Supports investigations and implementation of corrective/preventative actions. </li></ul>Positions are based in Rahway, NJ and 100% on-site. Education Minimum Requirements: <ul><li>High School Diploma/GED, with at least 5 years in pharmaceutical manufacturing or processing </li></ul><ul><li>OR Associates Degree in Science/Engineering related field with at least 3 years in pharmaceutical manufacturing </li></ul><ul><li>OR Bachelors Degree in Engineering Technology or related field </li></ul>Required Experience and Skills: <ul><li>Relevant GMP Pharmaceutical experience, or equivalent (e.g. chemical, nuclear, military experience). </li></ul><ul><li>Demonstrated written and verbal communication skills. </li></ul><ul><li>Proficiency in computer systems and applications including but not limited to: Microsoft Office (Word, Excel and Outlook), Equipment HMI use, MODA, PAS-X, SAP, Calibration/Maintenance Database Systems. </li></ul><ul><li>Good eyesight to perform detailed inspections </li></ul><ul><li>Must be willing and able to lift 50 lbs, bend, stoop, squat, crawl, twist, climb ladders, and don & wear cleanroom protective gowning including respirators. </li></ul><ul><li>Demonstrated ability to work and communicate both independently and as a part of a team. </li></ul><ul><li>Flexibility working overtime is a requirement in manufacturing </li></ul>Preferred Experience and Skills: <ul><li>Familiarity with regulatory requirements and Good Documentation Practices (GDP). </li></ul><ul><li>Experience with some of the following: highly complex and state of the art equipment, isolators, containment technology, aseptic filling using automated machinery, sterile manufacturing, SAP or other ERP systems. </li></ul><ul><li>Associates Degree in science or related field. </li></ul><ul><li>BioWork Certificate (working in an FDA or similar regulated industry). </li></ul><ul><li>Experience with automated systems (MES, SAP, or similar). </li></ul><ul><li>Demonstrated troubleshooting / problem-solving skills. </li></ul><ul><li>Demonstrated ability to identify and initiate process improvements. </li></ul>First and second shift openings available #MSJR #eligibleforERP #PSCS The salary range for this role is: $70,300 - $110,700 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days Required Skills: Biopharmaceutical Manufacturing, CNC Operations, Computer Literacy, Data Analysis, FDA Regulations, Good Manufacturing Practices (GMP), Laboratory Techniques, Manufacturing Quality Control, Master Batch Records, Material Selection, Pharmaceutical Process Development, Production Planning, Regulatory Compliance, Shift Work, Teamwork Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: Domestic VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Not Applicable Shift: 1st - Day, 2nd - Evening Valid Driving License: No Hazardous Material(s): n/a Job Posting End Date: 03/13/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R383434

Sr. Technician, Operations (Onsite)

Job Description As a key member of the Customer Engagement Planning & Measurement team supporting the US Business, the Associate Director, Digital Marketing, Customer & Engagement Planning and Measurement role will lead the Omnichannel go to market efforts and work with teams of analytic professionals and external media, creative and analytics agencies/partners. As we move towards faster insight-gathering, faster decision-making and improvement in the ability to execute more efficiently across multiple channels, we need to be able to deliver relevant information, solutions, and services to our customers how and when they need it. It is imperative that we understand our audience engagement preferences more deeply and execute on those insights more efficiently across our promotional mix. In this role, which is more commonly referred as the Customer Engagement Architect (CEA), this individual will; <ul><li> Define non-personal promotion for consumer (HCC) omnichannel media strategies across all channels, inclusive of TV </li><li> Improve our ability to Go-To-Market and engage consumers in a timelier, and relevant way. </li><li> Be responsible for working in an Agile setting along with the brand team, leveraging new and existing capabilities to bring to light consumer insights and help the team execute on the engagement strategies based on those insights. </li><li> Collaborate with a wide array of stakeholders including Marketing, Promotions, Market Research, Analytics, various agencies/consultants, and the broader U.S. enterprise for shared resources. </li></ul> Key responsibilities include and are not limited to the following: <ul><li> Leverage business strategy, brand segmentation, and consumer insights to develop omnichannel go-to-market strategies and longitudinal engagement plans, identifying the right activation opportunities and ensuring a positive consumer experience. </li><li> Responsible to define channel, media, and third-party digital partnerships aligned to strategic priorities and behavioral/communication objectives, establishing end-to-end channel/media strategy to support brand initiatives, including launches, to drive business impact and improve patient outcomes where appropriate </li><li> Leverage self-service analytics to analyze consumer-level engagement across channels, define learning agendas and test-and-learn pilots with clear measurement plans, and translate insights into continuous, in-flight campaign optimizations to inform brand opportunities and choices. </li><li> Managing the creation of the monthly/quarterly campaign performance reports and deep dive analyses </li><li> Partner with internal and external analytics teams to uncover data-driven insights-through ad hoc and advanced analyses-and collaborate on or lead ROI, media mix modeling, patient-level analyses, and broader business impact studies. </li><li> Where appropriate, contribute to evolving the existing Consumer campaign scorecards, key performance indicators, measurement frameworks and reporting templates to incorporate new data sources and capabilities that allow the team to provide relevant actionable information </li></ul> Required Experience & Skillset <ul><li> Minimum of seven (7) years of strategic marketing and campaign design experience with an emphasis on Consumer digital strategy/execution (inclusive of TV experience) using both data to optimize overall customer experience to drive business results. </li><li> Strong knowledge of marketing fundamentals and ability to align marketing strategy and behavior change objectives to tactical campaign design across multiple dimensions (consumer, channel, content, cadence). </li><li> Demonstrated strong written and verbal communication and business acumen, translating complex strategic and technical concepts into clear, concise business cases for leadership audience </li><li> Analytical acumen -ability to synthesize large sets of data, experience looking for trends in data, segmentation analysis, monitoring campaign progress and identifying intervention points and business solutions - to drive business results </li><li> Demonstrated change management and project management skills and able to establish action plan for self and others to complete work efficiently by setting priorities, establishing timelines and leveraging resources. </li><li> Demonstrated ability to be adaptive and maintain effectiveness while experiencing major changes in work or environment. </li><li> Demonstrated ability to lead complex projects/solutions with hands-on, detail-oriented approach. </li><li> Innovative mindset with affinity toward experimentation and appropriate risk taking. </li></ul> Preferred Experience & Skillset <ul><li> 5 years of experience within Pharmaceutical, Healthcare, over-the-counter medicines </li><li> Experience with advanced marketing capabilities (i.e., marketing automation, campaign management, analytics platforms, sales force tools, digital/AI recommendation engines, etc.). </li><li> Experience with Agile Team methodology. </li><li> Understanding of compliance-related concepts that govern pharmaceutical marketing and sales activities. </li></ul>Education required: BA/BS Work Location: Hybrid work arrangement - 3x days per week in Upper Gwynedd, PA office required. Required Skills: Adaptability, Agile Methodology, Creativity, Customer Engagement, Customer Insights, Data Analysis, Digital Marketing, Marketing, Omnichannel Marketing, Strategic Thinking Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". The salary range for this role is $142,400.00 - $224,100.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits . You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Hybrid Shift: 1st - Day Valid Driving License: No Hazardous Material(s): NA Job Posting End Date: 02/11/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R382825

Associate Director Digital Marketing Customer Engagement Planning & Measurement

Job Description Our company is dedicated to delivering innovations that extend and improve the lives of patients worldwide. Our team of dauntless, forward-thinking individuals achieves this through an unwavering commitment to supporting accessibility to medicine, providing new therapeutic options, and collaborating with internal and external partners to ensure that people who need medicines have access to them. This is a terrific opportunity for a highly motivated individual to serve as a key team member on the Pulmonary Arterial Hypertension (PAH) Patient Experience team in the PAH/Rare Disease Business Unit. The Associate Director, U.S. Patient Experience - Patient Support Strategy & Effectiveness is responsible for supporting and executing the end-to-end patient support experience across the PAH/Rare Disease Business Unit, helping patients start and stay on the therapy. Reporting to the Director, U.S. Patient Experience, this role leads the continuous evolution of the patient journey by translating data-driven insights, customer pain points, and operational learnings into clear strategies and program enhancements. The Associate Director collaborates deeply with internal and external stakeholders to define measurable patient impact, guide market strategies for product changes and ensure enterprise decisions and investments are grounded in actionable insights and a comprehensive understanding of the patient experience. The ideal candidate brings strong strategic thinking, deep understanding of patient support models for Rare Disease, and the ability to translate insights into recommendations that improve the patient journey design and effectiveness. Key responsibilities for the Patient Experience role include, but are not limited to:<ul><li><ul><li>Patient Experience Strategy: Support strategy development by synthesizing patient insights into clear, prioritized experience improvements for team decision-making and drive cross-functional execution to realize tangible business results.</li><li>Collaboration- centric: Partner across the patient support hub/Our Company Access Program, data strategy/IT, distribution/specialty pharmacy, field access, market access, legal/regulatory, pharmacovigilance, and privacy to ensure optimal design integration, data ecosystem, and appropriate contractual agreements.</li><li>Performance Measurement Framework: Mobilize stakeholders to establish and oversee the patient experience measurement framework and dashboards that enable impactful decision making and continuous patient journey optimization. </li><li>Continuous Improvement: Monitor and maintain a comprehensive overview of the end-to-end patient treatment experience.</li><li>Patient Support Innovation: Identify and support execution on emerging capabilities, AI enhancements and unique platforms to enhance patient journey and future-state designs for Rare Disease.</li><li>Executional Excellence: Translate business objectives into clear, actionable execution plans. Develop and maintain project timelines, resource plans and risk logs </li><li>Oversee Budget: Manage budget and spend across agencies, vendors and execution while managing key AOR and vendor relationships</li><li>Insights Orchestration: Synthesize and translate complex data sets to identify drivers and opportunities to optimize the patient journey by uncovering patient barriers and generating actionable recommendations for improvement. </li><li>Governance, compliance, and risk: Ensure all programs and documentation are compliant with FDA, OIG, state laws, kickback statutes, patient privacy/HIPAA, and adverse event and product complaint reporting. Partner with Legal/Compliance/PV on guardrails, approvals, and monitoring; maintain audit-ready documentation.</li><li>Team and culture: Model inclusive leadership, psychological safety, and enterprise-wide collaboration. Challenge the status quo to elevate outcomes while maintaining compliance and patient centricity.</li></ul></li></ul>The successful candidate embraces a growth mindset, a willingness to tackle challenges, and a passion for learning, development, and greater team achievement. Education: Bachelor's degree or equivalent (BA/BS) Requirements: <ul><li>5+ years in pharma patient support, patient innovation, CX, coverage, access, distribution or consumer marketing (rare disease experience strongly preferred)</li><li>Proven success in optimizing the patient experience (hub/SP operations, adherence, innovative patient solutions, affordability models, enhanced patient support)</li><li>Experience implementing advanced technological capabilities and next-generation solutions with policy and compliance guardrails</li><li>Strong analytics fluency; ability to define KPIs, requirements, and partner with data/IT to build dashboards and data pipelines</li><li>Demonstrated cross-functional leadership and vendor management (contracts, SOWs, SLAs, performance)</li><li>Working knowledge of FDA promotional regulations, HIPAA, pharmacovigilance, product complaints, and OIG guidance affecting patient support</li><li>Demonstrated strategic thinking, problem-solving, analytical critical thinking and planning skills</li><li>Demonstrated ability to leverage data analytics and/or customer and market insights to make business decisions</li><li>Strong written and verbal communication skills, demonstrated through experience in strategy and marketing business case communication, sales interface, direct customer engagement and/or field presentations</li><li>Strong leadership, experience influencing without direct authority, navigating complex or matrix organizations and working successfully with cross-functional teams</li><li>Demonstrates high degree of integrity and ethics</li><li>Adaptability and comfort with change</li></ul> Preferred Skills: <ul><li>Agency and vendor management</li><li>Experience with PAH or specialty pharmacy-distributed therapies</li><li>Hands-on with CX tools (journey mapping, call analytics, service design), CRM/case management, and BI platforms (e.g., Tableau, Power BI).</li></ul>Required Skills: Adaptability, Adaptability, Agile Principles, Brand Marketing, Business Communications, Business Strategies, Communication, Continuous Process Improvement, Creativity, Customer Engagement, Customer Insights, Data Insights, FDA Regulations, Financial Analysis, Human Diseases, Leadership, Market Access, Market Research, Performance Measurement, Pharmacotherapeutics, Pharmacovigilance, Pricing Strategies, Problem Solving, Product Management, Project Execution Plan {+ 5 more} Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". The salary range for this role is $142,400.00 - $224,100.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits . You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Remote Shift: Not Indicated Valid Driving License: No Hazardous Material(s): N/A Job Posting End Date: 02/11/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R382979

Associate Diretor, U.S. Patient Experience - Patient Support Strategy & Effectiveness | PAH/Rare Disease

Job Description Role Summary<ul><li>The Health Systems Medical Affairs Director (HS MAD) is a therapeutic and disease expert who develops ongoing professional relationships with healthcare decision makers across key payer and provider organizations.</li><li>The HS MAD provides accurate information across the full product portfolio, clinical science, and quality management in a balanced and credible manner consistent with the regulatory environment and company's ethical standards. This role also serves as a resource for the Medical Affairs (MA) management team on strategic planning and provides mentoring for other team members.</li></ul>Location: This is a remote position that serves the territory of FL/GA/NC/SC. This person must reside in the territory. Responsibilities and Primary Activities<ul><li>Develops ongoing professional relationships with key decision makers in organized health systems to ensure access to medical and scientific information on the full product portfolio and areas of therapeutic interest</li><li>Develops strategic account plans in partnership with the Integrated Account Management (IAM) Account Executive teams and executes medical activities in alignment with agreed plan</li><li>Serves as the primary resource for market dynamics within the territory to understand decision makers' evolving information needs to feed into the ongoing value-proposition development process for product and non-product offerings</li><li>Effectively communicates and coordinates with Regional Medical Scientific Director (RMSD) regarding medical and scientific support needs in key health systems accounts</li><li>Serves as a resource for the HS MAD Team Lead, HS Executive Director Medical Affairs, and other members of Country Medical Affairs on other relevant strategic planning</li><li>Attends and supports scientific and medical meetings and prepares post-meeting deliverables</li></ul>Required Qualifications, Skills, & Experience Minimum<ul><li>MD, PhD, or PharmD </li><li>3 years of dedicated experience in a field-based role working with regional and/or national payers, integrated delivery systems, or scientific leaders OR 5 years of clinical experience working within a health system OR the equivalent</li><li>Experience with organized healthcare system(s) or payer organization(s), including ability to develop peer-to-peer relationships with key decision makers</li><li>Thorough knowledge of clinical medicine, healthcare delivery system structure and function, pharmaco-economics, disease management, quality management, value-based payment, and healthcare delivery policy and trends</li><li>Excellent interpersonal communication skills, presentation skills, ability to network, strong personal integrity, collaborative mindset, and a strong customer focus</li><li>Thorough understanding of ethical guidelines relevant to the pharmaceutical industry</li><li>Ability to organize, prioritize, and work effectively in a constantly changing environment</li><li>Demonstrable project leadership abilities</li></ul>Preferred<ul><li>Field-based medical affairs experience working with regional and/or national payers, integrated delivery systems, or scientific leaders</li><li>Formal training in health economics and/or outcomes research</li></ul>#eligibleforERP Required Skills: Clinical Pharmacy, External Collaboration, Health Economics, KOL Engagement, Medical Affairs, Outcomes Research, Payer Relations, Pharmaceutical Medical Affairs, Pharmacoeconomics, Professional Networking, Scientific Communications Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". The salary range for this role is $190,800.00 - $300,300.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits . You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 50% Flexible Work Arrangements: Remote Shift: Not Indicated Valid Driving License: Yes Hazardous Material(s): n/a Job Posting End Date: 02/11/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R383060

Regional Health Systems Medical Affairs Director (HS MAD) (Remote)

Job Description The Biologics Process Research & Development organization within our Company Research Labs is responsible for developing the drug substance manufacturing processes for our Company's biologics pipeline. We work closely with colleagues in Discovery, Pre-clinical, and Early Development to rapidly develop processes for diverse biotherapeutics and efficiently produce material to supply clinical trials. We are also responsible for commercial process development, and development and implementation of new technologies. We work with our partners in our Company Manufacturing Division to commercialize and launch new products. This role will support the Next Generation Biologics (NGB) facility, which will be a premier, state-of-the-art facility, that is a key part of our Chemistry, Manufacturing, and Controls (CMC) hub at our site headquarters in Rahway, NJ. This facility will be fully online in the next few years, both in terms of facility construction and organizational realization. The GMP facility is designed for multi-product operations with flexible operating suites, which can adjust as the clinical pipeline demands change. It is capable of meeting all historic, currently existing, and cutting-edge biologics program demands from supporting development to pilot scale, small and large scale potent material handling, and the ability to integrate new technologies and cell-line platforms. The Associate Director, Supply Chain Management Lead will oversee the warehouse team and will be a member of the NGB Operations Leadership team, reporting to the Head of Operations. They will be responsible for managing and coordinating the warehouse and facility supplies in alignment with the Process operations teams needs and ongoing GMP facility activities. Beyond warehouse workflows, this individual will be a key leader in the pilot plant supply chain network and integrated into the Rahway site warehousing operations. Job Responsibilities: <ul><li> Oversee all NGB warehouse operations, ensuring compliance with GMP storage requirements and handling considerations. </li><li> Manage the logistics team responsible for material movement, inventory control, outbound logistics, local cell banks and ensure compliance with EHS and quality standards. </li><li> Interact with various on-site and off-site centralized warehouse partners to ensure shipping and reciept of NGB materials is scheduled and delivered. </li><li> Integrated into the Process Operations leadership team in order to better understand clinical campaign needs and voice of the customer. </li><li> Oversee warehouse operations including storage and handling of cryogenic, frozen, and ambient materials, and includes all SAP/COMET system transactions. </li><li> Working as a lead for the materials planning and management function to build ERP (i.e., SAP) for the new facility. </li><li> Drive continuous improvement in warehouse processes and collaborate with operations, engineering, safety, and quality teams. </li><li> Deliver on quality adherence and performance metrics. </li><li> Conduct audits and inspections, approve SOPs, and monitor adherence to GMP standards. </li><li> Develop strategies to optimize warehouse operations and improve efficiency. </li><li> Establish priorities for raw material (RM) and single-use process consumables procurement in collaboration with operations teams. </li><li> Track and manage inventory of RMs and GMP Supplies (including but not limited to single-use technology and product contact components). </li><li> Manage and provide guidance to junior staff on all aspects of materials management. </li></ul> Required Education, Experience and Skills: Education: <ul><li>Minimum of bachelor's degree in chemical/biochemical engineering, pharmaceutical sciences, chemistry, biochemistry, biology, microbiology, or related discipline with minimum of 8 years pharmaceutical materials management experience. </li></ul> Experience & Skills: <ul><li> Demonstrated experience in a GMP-regulated manufacturing environment, ideally pertaining to biologics drug substance materials using single-use systems. </li><li> Prior experience of implementing or working within SAP for GMP operations or proficiency of SAP usage in biopharma environment. </li><li> Strong working knowledge of cGMP, Quality Systems (problem, deviations, change management, etc.), and safe operating practices for operations. </li><li> Prior experience in people management, team performance management for shop floor activities, coordination of cross-functional warehouse teams and regulatory compliance. </li><li> Strong focus on delivery metrics and quality adherence. </li><li> Demonstrated proficiency in logistics, inventory management, and quality systems. </li></ul> Preferred Experience and Skills: <ul><li> Culture Building: Establish a high-performance culture that promotes innovation, diversity, and inclusion within the team. </li><li> Track record of working effectively with team-members of diverse skill sets and backgrounds. </li><li> Strong verbal and written communication skills. </li><li> Experienced in the administration of GMPs, Good Documentation Practices (GDPs), and S&E regulations as it pertains to materials handling. </li><li> Experience with operationalization of GMP Materials Management and warehouse operations as well as ability to work in a fast-paced environment. </li><li> Proven self-motivation, ability to drive improvements, and inspire others. </li><li> Strong problem-solving skills and excellent attention to detail, highly independent with initiative. </li><li> Ability to challenge the status quo with a continuous improvement mindset. </li><li> Ability to lift 25 lbs, if required. </li></ul> #PRD PRD Required Skills: Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". The salary range for this role is $142,400.00 - $224,100.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits . You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Not Applicable Shift: Valid Driving License: Hazardous Material(s): Job Posting End Date: 02/11/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R383082

Associate Director, Supply Chain Management Lead

Job Description Responsibilities: 1. Reports to the Associate Director or other senior position and possibly acts for him/her in their absence assuming full responsibility and authority for the operation of the department. 2. Manages the operations conducted in Laboratory Services and ensures that all operations are conducted in compliance with site specific procedures and all applicable federal regulations. Oversees work assignments and schedules staff (exempt & non-exempt) to meet the needs of the scientific, executive, and administrative staff throughout our Company's Research & Development division. Determines overtime requirements and manages the distribution of overtime in compliance with the department's budget and the needs of our Company's Research & Development division. 3. Manages the operations for the receipt, handling, and distribution of glassware, chemicals, equipment, laboratory supplies, stationary, and other items received and distributed throughout our Company's Research & Development division. Manages the operations surrounding the manufacture of media/buffers, sterile supplies, or engineered glassware for use throughout our Company's Research & Development division in accordance with all applicable guidelines. 4. Manages the IT systems used in Laboratory Services designed to optimize services provided to the customers of Laboratory Services. 5. Acts a representative for research while interacting with site groups such as Site Environmental Engineering, Safety & Industrial Hygiene, Engineering, Maintenance, Labor Relations, Waste Management, etc. 6. Ensures the training of employees under his/her supervision in the proper performance of their jobs and with a special emphasis on safety. Serves as a point of contact for our Company's Research & Development division Safety Committee and conducts periodic safety inspections of departmental facilities and equipment under his/her supervision. Ensures action is taken to correct all unsafe conditions and safety observations. 7. Where applicable, responsible for compliance with federal regulations governing the receipt, storage, and distribution of controlled alcohol used by our Company's Research & Development division at West Point. Ensures the maintenance of detailed inventory and consumption records and ensures the preparation of the appropriate reports for filing with the appropriate individuals and government agencies. Serves as a liaison during announced or unannounced site audits conducted by the Tobacco Tax & Trade Bureau (TTB) or other regulatory authorities. 8. Responsible for responding to all grievances at second step and administers provisions of the union contracts as they relate to his/her area. Initiates and carries out disciplinary actions in compliance with the collective bargaining agreements when necessary. 9. Responsible for developing, implementing, and measuring process improvements and cost-effective enhancements to his/her operations. Works closely with leaders in Business Operations, Global Procurement, and other areas to investigate alternate suppliers, methods, materials, and automated techniques to reduce costs of service without sacrificing customer service or quality. 10. Assists in the preparation of department budgets, budget estimates and capital plans. Monitors the expenses in alignment with the approved profit plan and is capable of analyzing the expenses to predict and offset variances. Participates in the recruiting, selection, and professional development of staff in compliance with our Company goals. 11. Creates and maintains metrics for the department and groups to show visibility on the performance, productivity and safety within. Minimum/Preferred Education Requirements:<ul><li>High School Graduate. </li></ul>Required/Preferred Skills:<ul><li>Six Sigma, Managed people 2 years or more</li><li>Understanding and creating metrics for department(s) performance, Excel and Power Point skills. </li></ul>#MSJR Required Skills: Adaptability, Adaptability, Capital Budgeting, cGMP Compliance, Collective Bargaining, Computerized Maintenance Management Systems (CMMS), Decision Making, Electromechanical Troubleshooting, Environmental Engineering, Facilities Operations, Global Sourcing, HVAC Systems, Industrial Engineering, Industrial Hygiene, Inventory Management, Laboratory Information Management System (LIMS), Leadership, Maintenance Management, Management Process, Operational Efficiency, Operations Management, People Leadership, Process Improvements, Production Scheduling, Professional Development {+ 5 more} Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". The salary range for this role is $106,200.00 - $167,200.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits . You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Not Applicable Shift: 1st - Day Valid Driving License: Yes Hazardous Material(s): n/a Job Posting End Date: 02/10/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R382009

Mgr, Operations

Job Description The Field Access Manager (FAM) serves as the subject-matter expert on access related issues for healthcare professionals (HCPs) and healthcare organizations (HCOs), and will work cross-functionally with patient support, market access, and field sales to support timely patient access to therapy. The FAM will provide information to providers on access processes, reimbursement issues, and support patient assistance programs, all while ensuring compliance with healthcare regulations. The FAM role is a remote/field-based role that proactively provides approved education to defined accounts within an assigned geography on matters related to access and coverage to facilitate appropriate patient access. The FAM will analyze access issues and act as the local access resource for HCPs and other field force personnel and region management, as permitted by policy. Where appropriate, the FAM will coordinate with the access hub concerning individual patient cases including patient access and coverage assistance, hub enrollment and overall coordination. The FAM will need to collaborate cross functionally with Field Sales, Marketing, Market Access, Public Affairs, State and Government Affairs, Trade and Specialty Pharmacy Accounts while abiding by all corporate and industry policy and procedures. Joining this team means being a part of driving meaningful patient impact by utilizing our scientific expertise and serving as the primary contact for customers within your assigned territory: Dayton OH, Cincinnati OH, and Charleston, WV The FAMs will manage daily activities that support appropriate patient access. Activities include, but are not limited to: &bull; Provide information and/or education to HCP accounts on patient access, including benefit verification, prior authorization process, appeals process, and patient support programs in both live and virtual formats &bull; Analyze access trends &bull; Partner cross-functionally to identify and address barriers to patient access and supporting patient satisfaction &bull; Build collaborative, trusted relationships with internal stakeholders to support seamless patient access to therapy &bull; Monitor payer trends to address access barriers &bull; Provide access information to HCP offices &bull; Provide access education to field teams upon approved direction. &bull; Escalate and coordinate on access issues with third parties including hub vendor &bull; Provide education and support on Specialty Pharmacy issues &bull; Provide information to HCP offices on how the products are covered under the benefit design (Commercial, Medicare, Medicaid) &bull; Answer questions about coverage, including payer-specific access questions &bull; Maintain deep knowledge of regional and national market dynamics, and payer coverage policies. &bull; Act as a subject matter expert on access and affordability challenges across various payer types, including Medicare, Medicaid, and commercial plans &bull; Educate and update HCPs on key private and public payer coverage and changes that impact access for patients &bull; Support patient access to the product by providing subject matter expertise on payer coverage issues impacting product access in a manner that complies with policies, processes and standard operating procedures &bull; Educate HCP offices on the product hub program including, e.g., patient support offerings, financial assistance and hub educational resources &bull; Demonstrate knowledge of and communicate information about access resources and payer processes/policies &bull; Attend National and Regional Meetings Minimum Requirements: &bull; Bachelor's Degree; 7+ years' experience in patient support, healthcare sales or operations, project management, or reimbursement support &bull; Strong knowledge of health insurance structures (Medicare Part B, Medicaid, commercial) and related access processes, including benefit verification, prior authorization, and appeal processes &bull; Expertise in pharmaceutical compliance and HIPAA regulations regarding patient confidentiality &bull; Excellent interpersonal and communication skills; demonstrated ability to engage and influence diverse stakeholders across teams and disciplines &bull; Exhibit competent understanding of hub and patient support activities &bull; Proven ability to manage multiple priorities in a hybrid environment with 20-25% travel; Must reside in the assigned territory/metro area &bull; Ability to operate as a team player" in collaborating with multiple sales representatives, sales leadership, and internal colleagues appropriately to reach common goals &bull; Must be at least 21 years old with a valid driver's license and a clean driving record Preferred Requirements: &bull; Pharmaceutical industry experience highly preferred &bull; Deep understanding of HCP office workflows, prescription flow, and clinic operations; pulmonology experience preferred Respsales Required Skills: Accountability, Accountability, Adaptability, Business Management, Collaborative Development, Communication, Cost Effectiveness Analysis, Data Analysis, Direct Marketing, Finance, Health Care Regulation, Healthcare Reimbursement, Health Economic Modeling, Health Economics, Health Economics Research, Health Policy Analysis, Health Technology Assessment (HTA), Interpersonal Relationships, Market Access, Marketing, Market Research, Patient Access, Pharmaceutical Compliance, Pricing Processes, Project Management {+ 5 more} Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". The salary range for this role is $117,000.00 - $184,200.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits . You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 75% Flexible Work Arrangements: Remote Shift: Not Indicated Valid Driving License: Yes Hazardous Material(s): n/a Job Posting End Date: 01/30/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R382709

Field Access Manager - West Virginia - Dayton OH, Cincinnati OH and Charleston WV.

Job Description POCS - Rahway: Technician, Operations (FLEx Sterile Supply Technician) Level: O2 Job Family: Manuf/Operations Technician, Operations Pharmaceutical Operations and Clinical Supply is seeking highly motivated individuals for R&D Operations roles in our Rahway, NJ, Formulation, Laboratory, and Experimentation (FLEx) Center to support drug product development and GMP clinical supply of sterile dosage forms. Positions will support development and clinical manufacturing and supply, as part of the FLEx-Sterile team, specifically in Manufacturing Shared Services which supports sterile supply, aseptic formulation and visual inspection. This position will be responsible for hands-on processing activities that include equipment assembly and disassembly, sterile processing, inventory management, open aseptic formulation in an isolator and closed formulation activities in a Grade C environment, and manual visual inspection of filled units (i.e. vials or syringes). These individuals are expected to partner with and support formulation development colleagues in further understanding and knowledge capture of processes, which could include providing feedback on product and process development. These roles require adherence to GMP procedures, strong attention to detail in completing GMP documentation, proficiency in electronic systems, and participation in continuous improvement projects. Positions may also support commissioning, qualification, and demonstration of new equipment and technologies. Successful candidates will collaborate closely with team members and partner groups including formulators, engineers, Quality, Safety, and Facilities management to drive overall success and performance of the area and clinical pipeline. Key Responsibilities: <ul><li>Assembly: Able to read, understand, and follow drawings to assemble sterile equipment to utilize in clinical development and manufacturing processes. </li></ul><ul><li>Sterilization Processes: Operate and maintain cleaning and sterilization equipment, including parts washers, dry heat ovens, and autoclaves. </li></ul><ul><li>Supply Management: Receive, inspect, and store sterile supplies and equipment, ensuring proper inventory levels and organization within the sterile supply area. </li></ul><ul><li>Sterile Formulation: Prepare and formulate sterile products according to established protocols and batch records, ensuring accuracy and compliance with GMP standards. Able to perform closed formulation activities as well as open aseptic activities inside a Grade A isolator. Experience with operating isolator machines and/or Grade A aseptic experience is required. </li></ul><ul><li>Visual Inspection: Perform visual inspections of products and components to identify defects, inconsistencies, and non-conformities. Individual should be detailed and organized, and able to manage a large quantity of units. </li></ul><ul><li>Attention to Detail: Maintain meticulous records of formulation processes, including ingredient quantities, equipment used, and environmental conditions. </li></ul><ul><li>GMP Compliance: Follow all GMP guidelines and standard operating procedures (SOPs) to ensure the quality and safety of clinical production lots. Identifies and addresses compliance, environmental, safety, and process deviations as appropriate while notifying management. </li></ul><ul><li>Batch Adaptability: Quickly adapt to changes in batch procedures and production schedules, demonstrating flexibility and problem-solving skills. </li></ul><ul><li>Cleanroom Environment: Able to gown and work in Grade C conditions, maintaining good aseptic cleanroom behaviors </li></ul><ul><li>Documentation: Maintain accurate records of sterilization processes, inventory levels, and equipment logs in an electronic system. Knowledge of PAS-X is preferable. </li></ul><ul><li>Collaboration: Able to communicate clearly with team and work closely with other teams to ensure on time delivery of supplies. </li></ul><ul><li>Training and Compliance: Assist in training new staff on sterile supply procedures and protocols, ensuring adherence to GMP standards. </li></ul><ul><li>Leadership: Able to identify and escalate issues, perform basic troubleshooting, and capturing learnings to improve systems and processes. Also</li><li>attends and actively participates in safety, quality, and process improvement initiatives to enhance flexibility, efficiency, and compliance. </li><li>Supports investigations and implementation of corrective/preventative actions. </li></ul>Positions are based in Rahway, NJ and 100% on-site. Education Minimum Requirements: <ul><li>High School Diploma/GED or higher </li></ul>Required Experience and Skills: <ul><li>Minimum of 2 years of relevant GMP Pharmaceutical experience. </li></ul><ul><li>Demonstrated written and verbal communication skills. </li></ul><ul><li>Proficiency in computer systems and applications including but not limited to: Microsoft Office (Word, Excel and Outlook), Equipment HMI use, SAP, Calibration/Maintenance Database Systems. </li></ul><ul><li>Good eyesight to perform detailed inspections </li></ul><ul><li>Must be willing and able to lift 50 lbs, bend, stoop, squat, crawl, twist, climb ladders, and don & wear cleanroom protective gowning including respirators. </li></ul><ul><li>Demonstrated ability to work and communicate both independently and as a part of a team. </li></ul><ul><li>Flexibility working overtime is a requirement in manufacturing </li></ul>Preferred Experience and Skills: <ul><li>At least 2 years GMP manufacturing/processing experience. Familiarity with regulatory requirements and Good Documentation Practices (GDP). </li></ul><ul><li>Experience with some of the following: highly complex and state of the art equipment, isolators, containment technology, aseptic filling using automated machinery, sterile manufacturing, visual inspection of product in glass vials, SAP or other ERP systems. </li></ul><ul><li>Associates Degree in science or related field. </li></ul><ul><li>BioWork Certificate (working in an FDA or similar regulated industry). </li></ul><ul><li>Experience with automated systems (MES, SAP, or similar). </li></ul><ul><li>Demonstrated troubleshooting / problem-solving skills. </li></ul>First and second shift openings available #MSJR #eligibleforERP #PSCS The salary range for this role is: $51,500 - $81,100 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days Required Skills: Analytical Thinking, Cleanroom Gowning, Computer Literacy, Equipment Set Up, Fabrication Processes, GMP Environments, GMP Operations, Good Manufacturing Practices (GMP), In-Process Control (IPC), Problem Resolution, Production Scheduling, Recordkeeping, Standard Operating Procedure (SOP) Management, Sterile Manufacturing, Vaccinations Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: Domestic VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Not Applicable Shift: 1st - Day, 2nd - Evening Valid Driving License: No Hazardous Material(s): n/a Job Posting End Date: 03/13/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R383430

Technician, Operations (Onsite)

Job Description The Analytical Research & Development (AR&D) Stability Operations & Compliance department within our Research & Development Division is seeking applicants for a stability operations Associate Director position available at the Rahway NJ research facility. The Stability Operations Associate Director will work as a part of the integrated Stability Operations & Compliance team and drive a culture of quality and operational excellence across the global AR&D network. The Stability Operations Associate Director will oversee and manage end to end GMP stability studies and logistics for our large molecule portfolio. The successful candidate must function well and be able to collaborate in a fast-paced, integrated, multidisciplinary team environment. They are expected to be self-motivated and possess excellent communications skills in order to work effectively across intra- and inter-departmental boundaries. Evidence of strong cross-functional collaboration in an academic or industrial setting and a working knowledge of Good Practices (GxP) as it relates to stability study execution and documentation is expected. The candidate will also support the identification of internal and external stability sites and assess capabilities and capacity. The key responsibilities of this role will include:<ul><li>Participation in cross-functional teams for vaccines, biologics, and/or devices for the management of clinical and commercial GMP stability studies. This includes planning, coordination across internal and external networks, and implementation of stability studies for the large molecule portfolio, in accordance with applicable regulatory requirements.</li><li>Responsible for managing GMP documentation including stability protocols, Standard Operating Procedures (SOP), Re-evaluation dating memo, Stability reports and GMP data.</li><li>Successful collaboration with internal and external parties to ensure implementation and execution of stability studies</li><li>Ensure coordination with stability staging and testing laboratories for efficient sample and data management; tracking stability metrics to ensure pull-on-time, test-on-time and review-on-time.</li><li>Utilization of Digital applications (such as Electronic Data Management Systems, Laboratory Information Management System) for stability study builds and data management.</li><li>Support second person review requirements to ensure accuracy, compliance, integrity, completeness, and traceability of stability documentation.</li><li>Maintain accurate records including sample inventory and sample chain of custody, leveraging digital systems (e.g., LIMS, electronic notebook, electronic document management systems).</li><li>Evaluation of stability data, including statistical analysis and trending, investigating out of specification stability results, and communication with integrated project teams for biologics, vaccines, and devices.</li><li>Support authoring regulatory source documents and stability sections.</li><li>Change management: Support re-evaluation dating and associated change controls, address stability related deviations and investigations, maintain change management records and GMP documentation.</li><li>Support logistical requirements for capital expansions including facility/ CTU requirements and capacity planning.</li><li>Continuous improvement to maintain state-of-the-art stability infrastructure to meet Global compliance standards</li></ul> Education Minimum Requirements Ph.D. with 2 years of experience, a Master's degree with a minimum of 6 years of experience, or Bachelor's degree in Chemistry, Biochemistry, Biology, Engineering or other pharmaceutically related field, with 10+ years of experience. Required Experience and Skills &bull; Knowledge and understanding of regulatory guidance and quality standards applicable to stability testing and shelf-life determination of vaccines and/or biologics. &bull; Working knowledge of analytical method procedures routinely used in analysis of biologics and vaccines (e.g. capillary electrophoresis, HPLC, ELISA etc.) &bull; Related industry experience supporting management of stability studies, including capacity planning and CTU maintenance &bull; Working knowledge of Good Manufacturing Practice (GMP) compliance with regards to laboratory experimentation and documentation &bull; Ability to identify out of specification/ trends in stability results, and actively participate on cross-functional investigation teams to determine root cause and corrective actions &bull; Experience with digital platforms for stability studies including data management, trending, visualization and consistent documentation. &bull; Experience authoring and reviewing regulatory submissions and Health Authorities interactions (IND, IMPD and/ or marketing applications). &bull; Demonstrated ability to assimilate and analyze large data sets to assess stability trends, and experience with advanced data visualization techniques &bull; Ability to deliver under aggressive timelines in a rapidly changing environment &bull; Individual leader capable of taking initiative for creative and innovative problem solving &bull; A strong team player with effective oral and written and communication skills with the ability to work in matrix teams &bull; Change champion with a desire and ability to learn new concepts outside of core expertise and training. Preferred Experience &bull; Experience with conducting stability facility gap analyses and developing solutions proactively. &bull; Sound scientific understanding of stability principles as they relate to data analysis and statistical models for predictive approaches to establish shelf life #AR&D Required Skills: Biochemistry, Biochemistry, Biopharmaceutical Industry, Biopharmaceutics, Capillary Electrophoresis (CE), Clinical Data Interpretation, Clinical Judgment, Continuous Process Improvement, Creativity, Cross-Functional Collaboration, Data Monitoring, Detail-Oriented, Equipment Maintenance, Experimentation, GMP Compliance, Immunochemistry, Interdisciplinary Collaboration, International Regulatory Compliance, Laboratory Informatics, Laboratory Information Management System (LIMS), Laboratory Techniques, Leadership, Management Process, Metrology, Operations Management {+ 4 more} Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". The salary range for this role is $129,000.00 - $203,100.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits . You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: Domestic/International VISA Sponsorship: Yes Travel Requirements: 10% Flexible Work Arrangements: Hybrid Shift: Not Indicated Valid Driving License: No Hazardous Material(s): N/A Job Posting End Date: 02/10/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R382356

Associate Director - Stability Operations

Job Description Field Access Manager - Northwest Seattle WA, Salt Lake City UT, and Sacramento CA The Field Access Manager (FAM) serves as the subject-matter expert on access related issues for healthcare professionals (HCPs) and healthcare organizations (HCOs), and will work cross-functionally with patient support, market access, and field sales to support timely patient access to therapy. The FAM will provide information to providers on access processes, reimbursement issues, and support patient assistance programs, all while ensuring compliance with healthcare regulations. The FAM role is a remote/field-based role that proactively provides approved education to defined accounts within an assigned geography on matters related to access and coverage to facilitate appropriate patient access. The FAM will analyze access issues and act as the local access resource for HCPs and other field force personnel and region management, as permitted by policy. Where appropriate, the FAM will coordinate with the access hub concerning individual patient cases including patient access and coverage assistance, hub enrollment and overall coordination. The FAM will need to collaborate cross functionally with Field Sales, Marketing, Market Access, Public Affairs, State and Government Affairs, Trade and Specialty Pharmacy Accounts while abiding by all corporate and industry policy and procedures. Joining this team means being a part of driving meaningful patient impact by utilizing our scientific expertise and serving as the primary contact for customers within your assigned territory: Seattle WA, Salt Lake City UT, and Sacramento CA The FAMs will manage daily activities that support appropriate patient access. Activities include, but are not limited to: &bull; Provide information and/or education to HCP accounts on patient access, including benefit verification, prior authorization process, appeals process, and patient support programs in both live and virtual formats &bull; Analyze access trends &bull; Partner cross-functionally to identify and address barriers to patient access and supporting patient satisfaction &bull; Build collaborative, trusted relationships with internal stakeholders to support seamless patient access to therapy &bull; Monitor payer trends to address access barriers &bull; Provide access information to HCP offices &bull; Provide access education to field teams upon approved direction. &bull; Escalate and coordinate on access issues with third parties including hub vendor &bull; Provide education and support on Specialty Pharmacy issues &bull; Provide information to HCP offices on how the products are covered under the benefit design (Commercial, Medicare, Medicaid) &bull; Answer questions about coverage, including payer-specific access questions &bull; Maintain deep knowledge of regional and national market dynamics, and payer coverage policies. &bull; Act as a subject matter expert on access and affordability challenges across various payer types, including Medicare, Medicaid, and commercial plans &bull; Educate and update HCPs on key private and public payer coverage and changes that impact access for patients &bull; Support patient access to the product by providing subject matter expertise on payer coverage issues impacting product access in a manner that complies with policies, processes and standard operating procedures &bull; Educate HCP offices on the product hub program including, e.g., patient support offerings, financial assistance and hub educational resources &bull; Demonstrate knowledge of and communicate information about access resources and payer processes/policies &bull; Attend National and Regional Meetings Minimum Requirements: &bull; Bachelor's Degree; 7+ years' experience in patient support, healthcare sales or operations, project management, or reimbursement support &bull; Strong knowledge of health insurance structures (Medicare Part B, Medicaid, commercial) and related access processes, including benefit verification, prior authorization, and appeal processes &bull; Expertise in pharmaceutical compliance and HIPAA regulations regarding patient confidentiality &bull; Excellent interpersonal and communication skills; demonstrated ability to engage and influence diverse stakeholders across teams and disciplines &bull; Exhibit competent understanding of hub and patient support activities &bull; Proven ability to manage multiple priorities in a hybrid environment with 20-25% travel; Must reside in the assigned territory/metro area &bull; Ability to operate as a team player" in collaborating with multiple sales representatives, sales leadership, and internal colleagues appropriately to reach common goals &bull; Must be at least 21 years old with a valid driver's license and a clean driving record Preferred Requirements: &bull; Pharmaceutical industry experience highly preferred &bull; Deep understanding of HCP office workflows, prescription flow, and clinic operations; pulmonology experience preferred Respsales Required Skills: Accountability, Accountability, Adaptability, Business Management, Collaborative Development, Communication, Cost Effectiveness Analysis, Data Analysis, Direct Marketing, Finance, Health Care Regulation, Healthcare Reimbursement, Health Economic Modeling, Health Economics, Health Economics Research, Health Policy Analysis, Health Technology Assessment (HTA), Interpersonal Relationships, Market Access, Marketing, Market Research, Patient Access, Pharmaceutical Compliance, Pricing Processes, Project Management {+ 5 more} Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". The salary range for this role is $117,000.00 - $184,200.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits . You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 75% Flexible Work Arrangements: Remote Shift: Not Indicated Valid Driving License: Yes Hazardous Material(s): n/a Job Posting End Date: 02/10/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R382495

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