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- Server/Network/rPDU device rack, stack and cable incl. Cable Management - Rack/MOR Cabling - General supervised Deployment support - Decommission IT equipment (server and network under MSFT supervision), DBD removal only (does not perform any scanning) - Physical audits of datacenter assets - Basic Server (Discrete/Rack-based) repair following documented procedures - Physically assist in moving and racking equipment - Maintain data center facilities removing debris and empty boxes once no longer needed - Hard drive shredding - Moving Locked DBD Bins to shred area - Audit and inventory management support &amp; spine clean up - Physical audit of drinks/stationary on campus and reorder as necessary through CBRE/Staples - Perform rack movementAdditional Skills &amp; QualificationsMust be willing to get their hands dirty when the time calls for it, working a pallet jack, running cables in the data center, inventory of devices/equipment. This isn't a strictly technical role.

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Data Center Technician

Responsibilities: • Will be handling about 35-45 inbound calls per day, sometimes more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per call. • This person will be responsible for handling inbound calls pertaining to insurance servicing questions. • Will receive questions from borrowers, insurance agents and financial institutions. • The insurance questions will pertain to home owners insurance and will be from borrowers, insurance agents and financial institutions. • Majority of calls will be in regards to payment and/or coverage questions. • The CSR must be able to multi-task between various systems to research and document the phone calls. • The CSR has to respond quickly and accurately ensuring that both our internal and external standards are being met on a consistent basis. • Problem solving and problem resolutions skills are required as well as the ability to handle all calls in a professional manner. MUST HAVE: • At least 1 year of RECENT customer service experience (call center experience is preferred, but will consider candidates with front desk/admin experience - NOT just retail or food service) • Efficient in using a windows PC computer and navigating their software system (super easy to learn) • typing: at least 35 WPM • Good verbal and written communication skills (will be on the phone all day and be required to follow up via email in some instances) • internet connection - will be required to train remote and work remote. • Reliable transportation NICE TO HAVE: • 2+ years of call center experience • Insurance or mortgage background

Customer Service Representative

Job DescriptionPosition Overview: As a Member Services Representative, you will be the first point of contact for members seeking assistance with their health plan benefits, account status, and service-related inquiries. This is a high-impact role requiring empathy, attention to detail, and a commitment to delivering exceptional service. Key Responsibilities: -Respond to inbound calls and digital inquiries from Medicare and Medicaid members regarding benefits, claims, payments, and services. -Resolve member concerns with professionalism and empathy, ensuring first-contact resolution whenever possible. -Document all interactions accurately in the system according to compliance and procedural standards. -Collaborate with internal departments and external partners (e.g., medical groups, facilities) to resolve complex issues. -Meet or exceed performance metrics including call handling time, resolution rate, and customer satisfaction. -Participate in ongoing training and coaching sessions to maintain up-to-date knowledge of products and procedures.Additional Skills &amp; Qualificationso Must have a High School Diploma or GED o Must be flexible to work varied shifts ranging anywhere from 8 a.m. to 8 p.m., seven days a week. o Possess excellent listening skills/ability to analyze for resolution and be solution-oriented. o Must possess above-average verbal and written communication skills, proven soft skill abilities/proficiency, a strong attention to detail, and an interest in preventing errors. o Demonstrate critical thinking and decision-making abilities. o Must possess demonstrated competency in Windows (*Outlook, Word, Internet Explorer, Excel, and PowerPoint). o Ability to deliver ‘delightful’ customer service experiences and build customer satisfaction and loyalty. o Strike a positive and cooperative tone with both customers and coworkers. o Possess a positive attitude, is upbeat, outgoing, and confident. o Be self-reliant and dependable, ability to work independently and as a team. o Be patient, stress-tolerant, and show empathy. o Ability to thrive in a lively working environment and multi-task. o Ability to accept constructive feedback. o Possess ability and/or some experience in presentation capability to individuals, groups, and leadership audiences. o Ability to mentor peer group in best practice standards o Must be a team player, self-starter, and have demonstrated initiative. o Must be able to build and/or retain excellent customer relationships. o Must possess the ability to problem solve and resolve customer complaints. o Must possess the ability to upsell our products and our company, possess a sales aptitude, be passionate about our products and our customers. o Must possess basic reading, writing, and arithmetic skills (reading/math comprehension). o Must be able to do some travel. o Service-oriented, actively looking for ways to help people. o Meet quality, productivity, and behavior expectations.

Member Services Representative

<ul><li>Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.</li><li>Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.</li><li>Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.</li><li>Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.</li></ul>Operations<ul><li>Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.</li><li>Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.</li><li>At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.</li><li>Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.</li><li>Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.</li><li>Accountable for completion of non-clinical patient calls.</li><li>Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.</li><li>Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.</li><li>Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.</li><li>Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.</li><li>Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. </li><li>Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.</li><li>Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.</li></ul>People & Performance Management<ul><li>Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.</li><li>Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.</li><li>Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.</li><li>Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.</li><li> Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.</li></ul>Training & Personal Development<ul><li>Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li><li>Maintains and enhances current knowledge and skills related to pharmacy and healthcare.</li><li>Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.</li><li>Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.</li></ul>Communication<ul><li>Communicates with pharmacy team, relaying messages from the support center or other key emails as required.</li><li>Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager</li></ul>Basic Qualifications<ul><li>High School Diploma, GED, or equivalent.</li><li>PTCB or ExCPT certification (except in Puerto Rico).</li><li>Has one year of work experience as a pharmacy technician in a retail or hospital setting.</li><li>Must be fluent in reading, writing, and speaking English (except in Puerto Rico).</li><li>Requires willingness to work flexible schedule, including evening and weekend hours.</li><li>Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)</li></ul>Preferred Qualifications<ul><li>Previous people management/ leadership experience.</li><li>Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.</li></ul>We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

Pharmacy Operations Manager

Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. Job Responsibilities/Tasks Customer Experience<ul><li>Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy.</li><li>Greets customers and clinic patients, and offers assistance with products and services.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Resolves customer complaints and helps respond to customers' special needs.</li></ul>Operations<ul><li>Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members.</li><li>Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.</li><li>Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.</li><li>Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.</li><li>Supervises receiving, stocking, pricing, returning, and transferring of merchandise.</li><li>Ensures execution of District Manager operational feedback.</li><li>Implements store organization through proper hiring and placement, scheduling of work assignments and delegation.</li><li>Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.</li><li>Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.</li><li>Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Daily Planning and Execution<ul><li>Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers.</li></ul>Business Performance Management<ul><li>Analyzes financial and performance data; develops action plans to increase sales and control costs.</li><li>Reviews KPIs daily and prepare to discuss with district management.</li><li>Reviews and analyzes asset protection data and develops and implements action plans to reduce loss.</li><li>Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law.</li><li>Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support.</li></ul>Business Planning<ul><li>Identifies sales opportunities to ensure the growth and performance of the store and pharmacy.</li><li>Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes.</li></ul>People and Performance Management<ul><li>Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.</li><li>Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members.</li><li>Makes hiring, promotion and termination decisions.</li><li>Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate.</li><li>Develops employee performance plans and follows up according to deadlines.</li><li>Monitors and approves team member compensation.</li><li>Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision.</li><li>Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members</li><li>Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members.</li></ul>Training and Personal Development<ul><li>Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position. </li><li>Follows performance improvement plans offered by District Manager.</li><li>Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state).</li><li>Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy.</li></ul>Communications<ul><li>Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives.</li><li>Conducts community outreach (e.g., speaks with members of community, physicians in area).</li><li>Assists District Manager in planning and attending community events.</li></ul>Basic Qualifications<ul><li>Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.</li><li>Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date.</li><li>Willingness to work flexible schedule including extended days, evenings, and weekend hours.</li></ul>Preferred Qualifications<ul><li>Bachelor's Degree.</li><li>PTCB or ExCPT Certification.</li><li>Three years retail management experience, including supervising others, managing, and assigning work.</li><li>Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph.</li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Store Manager

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals. Walgreens is proud to invest & champion an earn while you learn" Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician. <ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li><li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li><li>Models and delivers a distinctive and delightful customer experience.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Develops strong relationships with most valuable customers.</li></ul>Operations<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li><li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li><li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li><li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li><li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li><li>Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul>Basic Qualifications<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>Requires willingness to work flexible schedule, including evening and weekend hours.</li></ul>Preferred Qualifications<ul><li> Prefer six months of experience in a retail environment. </li><li> Prefer to have prior work experience with Walgreens. </li><li> Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. </li><li> Prefer good computer skills. </li><li> Prefer the knowledge of store inventory control. </li><li> Prefer PTCB certification. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $18 - $21.5 / Hourly

Pharmacy Technician / Pharm Tech Apprenticeship

<ul><li>Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.</li><li>Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.</li><li>Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.</li><li>Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.</li></ul>Operations<ul><li>Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.</li><li>Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.</li><li>At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.</li><li>Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.</li><li>Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.</li><li>Accountable for completion of non-clinical patient calls.</li><li>Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.</li><li>Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.</li><li>Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.</li><li>Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.</li><li>Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. </li><li>Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.</li><li>Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.</li></ul>People & Performance Management<ul><li>Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.</li><li>Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.</li><li>Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.</li><li>Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.</li><li> Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.</li></ul>Training & Personal Development<ul><li>Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li><li>Maintains and enhances current knowledge and skills related to pharmacy and healthcare.</li><li>Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.</li><li>Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.</li></ul>Communication<ul><li>Communicates with pharmacy team, relaying messages from the support center or other key emails as required.</li><li>Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager</li></ul>Basic Qualifications<ul><li>High School Diploma, GED, or equivalent.</li><li>PTCB or ExCPT certification (except in Puerto Rico).</li><li>Has one year of work experience as a pharmacy technician in a retail or hospital setting.</li><li>Must be fluent in reading, writing, and speaking English (except in Puerto Rico).</li><li>Requires willingness to work flexible schedule, including evening and weekend hours.</li><li>Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)</li><li>Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)</li><li>Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)</li></ul>Preferred Qualifications<ul><li>Previous people management/ leadership experience.</li><li>Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.</li></ul>We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

Job Objectives <ul><li> Learn to provide the best patient experience through assisting the pharmacist and pharmacy team members in accordance with state and federal regulations. </li><li> Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. </li><li> Models and delivers a distinctive and delightful customer experience. </li><li> Learns and champions pharmacy policy, procedures, and customer service best practices needed to perform as a future pharmacist. </li></ul> Job Responsibilities/Tasks Customer Experience <ul><li> Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. </li><li> Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). </li><li> Develops strong relationships with customers. </li></ul> Operations <ul><li> Learn from store and pharmacy team members, field leadership, team members and customers/patients </li><li> Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. </li><li> Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions. </li><li> Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management). </li><li> Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. </li><li> Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing </li><li> Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products. </li><li> Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. </li><li> Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. </li><li> Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance. </li><li> Complies with all company policies and procedures; maintains respectful relationships with coworkers. </li><li> Complete special assignments and other tasks as assigned. </li></ul> Training and Personal Development <ul><li> Complete required training </li><li> Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. </li></ul> The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $16.50 per hour - $25.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Basic Qualifications<ul><li> Must be enrolled in a school of Pharmacy program. </li><li> Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico). </li><li> Requires willingness to work flexible schedule, including evening and weekend hours. </li></ul>Preferred Qualifications<ul><li> Prefer six months of experience in a retail environment. </li><li> Prefer to have prior work experience with Walgreens. </li><li> Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing </li></ul> We will consider employment of qualified applicants with arrest and conviction records. The current salary range for this position is $16.50 per hour - $25.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.

Pharmacy Intern

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals. Walgreens is proud to invest & champion an earn while you learn" Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician. <ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li><li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li><li>Models and delivers a distinctive and delightful customer experience.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Develops strong relationships with most valuable customers.</li></ul>Operations<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li><li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li><li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li><li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li><li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li><li>Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul>Basic Qualifications<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>Requires willingness to work flexible schedule, including evening and weekend hours.</li></ul>Preferred Qualifications<ul><li> Prefer six months of experience in a retail environment. </li><li> Prefer to have prior work experience with Walgreens. </li><li> Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. </li><li> Prefer good computer skills. </li><li> Prefer the knowledge of store inventory control. </li><li> Prefer PTCB certification. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16.5 - $20 / Hourly

<ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li><li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li><li>Models and delivers a distinctive and delightful customer experience.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Develops strong relationships with most valuable customers.</li></ul>Operations<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li><li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li><li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li><li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li><li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li><li>Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul>Basic Qualifications<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>Requires willingness to work flexible schedule, including evening and weekend hours.</li></ul>Preferred Qualifications<ul><li> Prefer six months of experience in a retail environment. </li><li> Prefer to have prior work experience with Walgreens. </li><li> Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. </li><li> Prefer good computer skills. </li><li> Prefer the knowledge of store inventory control. </li><li> Prefer PTCB certification. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $17.5 - $21 / Hourly

Certified Pharmacy Technician

Join Our Team at Walgreens as a Pharmacist! Why Walgreens - For You, For Your Family, For Your Future At Walgreens, pharmacists are medication experts and trusted healthcare providers reshaping the future of patient-focused care. With industry-leading resources, career advancement opportunities, and a strong commitment to work-life balance, we invest in you so you can invest in your patients. For You - Competitive Pay & Flexible Scheduling<ul><li>Competitive pay - Competitive wage offered based on geography and other business-related factors</li><li>Paid Time Off (PTO) - Available after three months of service (subject to state law) because work-life balance matters</li><li>Flexible scheduling - Flexible scheduling options to fit your lifestyle</li></ul>For Your Family - Comprehensive Health & Wellness Benefits<ul><li>Comprehensive benefits package including medical, prescription drug, dental, vision, disability and life insurance for qualifying team members. Plus free flu shots for all team members and other voluntary benefits</li><li>365 Get Healthy Here & Life365 Employee Assistance Program (EAP) - Mental health support and wellness programs </li><li>Family-forming support - Walgreens provides financial support for fertility treatments, including medical procedures and prescription medications. Eligible team members can also receive reimbursement for qualified adoption and surrogacy-related expenses</li></ul>For Your Future - Growth, Education & Exclusive Perks<ul><li>Opportunities for growth - Many pharmacists advance quickly into leadership roles in pharmacy operations, retail management, multi-site leadership, and corporate support functions</li><li>Walgreens University - Free training, certifications, and leadership development, plus tuition discounts at 30+ universities</li><li>Employee discounts - 25% off Walgreens brands and 15% off national brands, plus exclusive savings on electronics, travel, and more</li><li>401(k) with company match - Contribute to your retirement, and Walgreens provides matching contributions after one year and 1,000 hours of service. Additionally, Walgreens matches qualifying student loan payments as if they were 401(k) contributions</li></ul>What You'll Do<ul><li>Provide compassionate, expert-level pharmacy consulting services to patients</li><li>Educate and consult patients on medication usage, side effects, and cost-effective options</li><li>Deliver clinical healthcare services, including immunizations, diagnostic testing, and medication therapy management</li><li>Ensure medication safety through accurate compounding, dispensing, and regulatory compliance</li><li>Mentor and train pharmacy team members in a collaborative and supportive environment</li></ul>Who You Are<ul><li>Patient-focused & service-driven - You're committed to making healthcare personal</li><li>A collaborative team leader - You support, inspire, and uplift those around you</li><li>A lifelong learner - You stay ahead of industry advancements and professional growth</li><li>A problem-solver - You navigate challenges, from insurance claims to medication management, with ease</li></ul>Apply Today & Build Your Future with Walgreens! This is more than just a job-it's a career with purpose. See below for more details! About Us Founded in 1901, Walgreens ( www.walgreens.com ) proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li>BS in Pharmacy or Pharmacist Degree from an accredited educational institution.</li><li>Current pharmacist licensure in the states within the district. </li><li>Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws. </li><li>Certified Immunizer or willing to become an immunizer within 90 days of hire.</li></ul>Preferred Qualifications<ul><li>At least 1 year experience as a pharmacist in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.</li></ul>We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Pharmacist Hourly $64.60-$71.05

Pharmacist

Summary At Advanced Accelerator Applications, a Novartis company, we are committed to leading innovation in nuclear medicine and delivering the next generation of targeted radioligand therapy to cancer patients. We are looking for experienced Manufacturing professionals to help us reach our ambitious goals. The Team Lead, Maintenance will execute engineering activities (design, implementation, maintenance, etc.) within technical area of expertise by using reliable and cost-effective technical solutions, ensuring technical quality to enable the overall site / project objectives. Responsible for execution of maintenance and calibration activities and commissioning activities for projects at site level. Location: Onsite About the Role Major accountabilities: &bull; Adhere to Novartis Quality Policies and procedures as they pertain to the position to ensure that all products are safe, pure, effective and of the highest quality. &bull; Perform a wide range of maintenance repair activities on production equipment, lab equipment and building management systems. &bull; Provide guidance and leadership to team members. &bull; Assist in troubleshooting and repair of process equipment (example: containment isolator systems, filling line equipment and associated utility connections) which may include mechanical, electrical wiring, pneumatics, motors, pumps, vacuum systems, HVAC, control systems, compressed gases, filling line, under little to no supervision. &bull; Interpret P&IDs, equipment/system layouts, wiring diagrams, and specifications in planning and performing maintenance and repairs. &bull; Support 24x7 site-based operations after startup. &bull; Write/revise accurate operational procedures, training documents and maintenance procedures for various production and utility systems. &bull; Provide radiation safety program support, responsible for calibration and functionality of all radiation detection equipment &bull; Completes Equipment Work Order Thoroughly, and Accurately and Documents them in the System &bull; Supply information and technical data for securing spare parts. &bull; Provide responsive customer support with emphasis on customer satisfaction. &bull; Perform startup and commissioning activities as required. &bull; Support and/or perform investigations / deviations from an engineering/maintenance perspective and help with data for timely closure of deviations and CAPAs &bull; Perform preventative and corrective maintenance on manufacturing process related equipment within a cleanroom environment. &bull; Complete and provide accurate documentation, as required in cGMP operations. &bull; Oversee work and provide training of less experienced maintenance technicians and/or new technicians. &bull; Other related duties as assigned. &bull; Use of CMMS system for documentation of relevant work. The salary for this position is expected to range between $85,400 and $158,600 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Minimum Requirements: &bull; High School diploma or equivalent is required; bachelor's degree is preferred. &bull; 5+ years of relevant hands-on plant maintenance experience in a regulated GMP environment is required. &bull; Previous supervisory, team/project lead experience is preferred. &bull; Previous aseptic fill/finish and/or radio pharmacy experience is preferred. &bull; Previous pharmaceutical or medical device experience is preferred. &bull; Completed training in radioactive or hazardous materials environment is preferred. &bull; Must be able to adhere to all applicable procedures, company policies and any other quality or regulatory requirements. (For example: OSHA, DEA, FDA, EMEA, ANVISA, HS&E, etc.) &bull; Experience working in a team environment, with excellent communication and organizational skills. &bull; Proficient computer skill utilizing MS Office suite applications, Building Management Systems, and Computerized Maintenance Management Systems (CMMS) or similar system. &bull; Ability to climb ladders and lift up to 50 lbs. &bull; Wear and work in protective clothing, including respiratory protection, confined space entry and clean room environments. &bull; Must be flexible to work nights, weekends, and holidays as required. Minimum Requirements: Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Team Lead, Maintenance

Summary The Validation Engineer III, is responsible for authoring, executing and reviewing/approval of SOP's, commissioning documentation, documents required for validation/qualification. About the Role Location: Durham, NC Please note this role is on-site 5 days a week and does not have the ability to work remotely. This role is based in Durham, NC. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Responsibilities: <ul><li> Oversees URS, protocols, reports & support records to ensure compliance, timely resolution of documentation, compliance, and quality system issues. Identify, coordinate, execute and provide oversight of validation activities related to the start-up, commissioning, qualification, validation of a cGMP manufacturing facility (including manufacturing equipment, QC lab equipment, utilities). </li><li> Performs environmental mapping and other miscellaneous validation activities. </li><li> Evaluates and analyzes validation data for accuracy and adequacy. </li><li> Supports the development of validation execution strategy and timeline for sustained operation within validated GMP environment. </li><li> Collaboratively conducts Risk Assessments and Impact assessments and establish system boundaries. </li><li> Owns validation Lifecycle documents including Validation Plans, Impact Assessments, and Validation Reports. </li><li> Reviews and supports Computer Systems Validation efforts for global systems. </li><li> Manages workload to ensure timely approval of validation testing and documentation. </li><li> Assists Quality Assurance, Production, Quality Control and other departments during inspections or audits. </li><li> Additional duties may include attendance at client meetings, preparation of project budgets, review of invoices, and any other duties as required to control financial and execution related aspects of project. </li><li> Other related duties as assigned. </li></ul> Requirements: <ul><li> BS/MS degree in Chemical, Industrial, Mechanical, or related engineering discipline; or Science with 5 years of relevant experience in the pharmaceutical or Biopharmaceutical industry (validation or engineering experience preferred).. </li><li> Experience with Biosafety cabinet smoke studies. </li><li> Knowledge of Industry guidelines (ISPE, PDA), US and international regulations (FDA, ICH, ISO, EU) for validation of GMP facilities. </li><li> Experience supporting FDA approved, commercial products. </li><li> Experience in cGMP environment (IQ, OQ, PQ) is essential. </li><li> Familiar with current industry best practices, including ASTM e2500 to plan efficient/risk-based validation projects. </li><li> Experience with validation tools and processes, including environmental mapping and use of Kaye Validator. </li><li> Familiar with GAMP 5 applications and practices. </li><li> Excellent technical writing and verbal communication skills. </li><li> Proficient in Microsoft Word, Excel, PowerPoint, and Project. </li><li> Experience providing technical support for problems of moderate scope where analysis requires a review of a variety of factors and able to drive toward issue resolution. </li></ul>Skills: <ul><li>Business Continuity.</li><li>Change Control.</li><li>Flexibility.</li><li>General Hse Knowledge.</li><li>Hvac (Heating Ventilation And Air Conditioning).</li><li>Including Gdp.</li><li>Installations (Computer Programs).</li><li>Knowledge Of Capa.</li><li>Knowledge Of Gmp.</li><li>Manufacturing (Production).</li><li>Project Commissioning.</li><li>Project Engineering.</li><li>Project Execution.</li><li>Risk Management.</li><li>Root Cause Analysis (Rca).</li></ul>Languages:<ul><li>English</li></ul>Novartis Compensation and Benefit Summary: The salary for this position is expected to range between $89,600 and $166,400/year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Validation Engineer III

Summary The Director, Compliance Experience & Enablement will shape the associate experience of the US compliance program by delivering clear communications, impactful training, and easy access to compliance resources while enabling key ERC processes. This person will lead a team focused on making compliance accessible, understandable, and actionable for all associates, fostering a strong culture of compliance through targeted initiatives and continuous improvement. This role is required to be in our East Hanover, NJ office 3x/week. Please only apply if this works for you. About the Role Key Responsibilities<ul><li>Lead and develop the Compliance Experience and Enablement team (two Associate Directors), fostering a collaborative, innovative, and high-performance culture.</li><li>Provide strategic direction for compliance communications, ensuring clarity, consistency, and alignment with organizational priorities.</li><li>Oversee the design and rollout of engaging, relevant US compliance training, partnering with business advisors and delivery teams to maximize impact and effectiveness.</li><li>Optimize the usability and accessibility of US compliance resources (e.g. Compliance Navigator, Field Guide, Ask US ERC Agent, WPD repository), working with technology and enablement teams to implement innovative solutions, enhance navigation, content clarity, and user satisfaction.</li><li> Partner closely with ERC business advisors to design and integrate clear and actionable ERC guidance and innovative compliance experiences into US organization ways of working and training strategies (e.g. Integrity Champions networks) to enable an integrity-driven compliance culture, reinforce compliance priorities and address emerging risks or policy changes. </li><li> Enable certain ERC processes (eg ERC Incident and LMQ reviews) designed to keep proactive pulse on emerging signals from US associate behaviors, including trend identification, analysis, coaching and coordination with communication, training, resource and experience activities described above. </li><li> Create and evolve engagement and development experiences for the US ERC function (eg US ERC Pizza and Policy, Business, Beats & Bites, US ERC bootcamps) in collaboration with subject matter experts. </li><li> Be a knowledge expert related to Novartis healthcare compliance policies, procedures and how they apply to associates' roles and responsibilities throughout all functions of the US organization. </li><li>Measure and report on the effectiveness of communications, training, engagement experience and ERC processes, identifying and implementing opportunities for continuous improvement.</li></ul> Desirable Requirements <ul><li>Bachelor's degree required; advanced degree preferred (e.g., Communications, Learning & Development, Business, or related field)</li><li>7+ years of experience in compliance, communications, training, or related roles, preferably in the pharmaceutical/healthcare industry</li><li>Proven leadership and people management experience</li><li>Experience designing and delivering communications, training, engagement experiences, and/or associate engagement tools, portals / resources</li><li>Demonstrated project management and communication skills and focus on continuous improvement, leveraging innovation and technology</li></ul>Benefits & Rewards The salary for this position is expected to range between $176,400 and $327,600 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Director, Compliance Experience and Enablement

Summary #LI-Hybrid This position will be located at the East Hanover, NJ site and will not have the ability to be located remotely. Please note that this role would not provide relocation, and only local candidates will be considered. Up to 27 potential launches expected in the next 5 years at Novartis. The Patient & Specialty Services (PSS) team is at the forefront of transforming how the industry helps patients get access to treatment. Do you want to be part of a team that puts patients first with a strong focus on reimagining patient-centric initiatives? We'd love to hear from you. The Senior Manager, PSS Product Management, is responsible for the integration and deployment of technology products within the US Innovative Medicines PSS organization. This individual will report to the Director - PSS Product Management and will be responsible for building and deployment of all technology products that support our PSS Patient Support Center (PSC), inclusive of tools, processes and technologies that enable meaningful experiences for our patients and practices. This individual will work closely with the PSC team with a deep understanding of our technological product portfolio, patient services business processes and ongoing reimbursement operations. This individual will work closely with a large cross-functional team covering product, technology, Patient Support Center (PSC) operations, enterprise strategy, vendor management and analytics to ensure a seamless product experience for our internal and external customers. About the Role Key Responsibilities:<ul><li>Lead end-to-end integration of all technology Products within PSC operations by demonstrating a very strong understanding of patient services, including business processes, operational flows, program design, and operational challenges</li><li>Lead one or more scrum teams (Product owner, scrum master, business analyst, developers, testers etc.) to develop scalable enterprise products in partnership with the Product and IT teams that successfully address PSC operational challenges</li><li>Lead the documentation and ongoing maintenance of product requirements for Product / IT to build technical applications across all products working alongside PSS business strategy and franchise teams</li><li>Demonstrate understanding of the patient services internal and vendor landscape, including Benefit Investigation, Prior Authorization, Co-pay, patient & practice authorizations, consent / opt-outs, and ongoing refill management solutions, for all product archetypes</li><li>Leverage data insights, research and competitive analysis to identify opportunities to drive user-centered products and product enhancements</li><li>Partner with large cross-functional global team from Product and IT teams in support of PSC operations with continual improvement of this area as well</li><li>Engage with key stakeholders (PSC, franchise, IT, vendors), keeping them abreast of product status, to gain continuous buy-in</li></ul>Essential Requirements:<ul><li>Education: Bachelor's Degree in relevant area. MBA or Advanced degree in quantitative subjects (e.g., Data Science, Statistics, Economics, Social/Life Sciences) strongly preferred.</li><li>3+ years of product management and technology experience in driving utilization of technology forward futuristic process initiatives.</li><li>Deep understanding specializing in user experience design, driving intuitive, innovative and user-centered digital product adoptions.</li><li>Demonstrated experience leading scrum teams, including Product Owners, Scrum master, Business analyst, Developers, Testers etc.</li><li>Experience in driving results in a matrix organization.</li><li>Proven self-starter and ability to deliver strong results in a hands-on" role.</li><li>Proven expertise in product management, roadmaps and discovery.</li><li>Ability to interface with and influence senior leaders.</li></ul>Desirable Requirements:<ul><li>1+ years of experience in patient services and reimbursement operations, either in Pharma or at reimbursement HUBs</li><li>Multi-functional experience in Pharmaceutical or Healthcare</li></ul>Novartis Compensation and Benefit Summary: The salary for this position is expected to range between $103,600.00 and $192,400.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Senior Product Manager - Novartis Patient Support  (NPS)

Site Name: USA - Pennsylvania - King of Prussia Posted Date: Nov 21 2025 As a Process Engineer, you will be a technical hands-on resource for the design, installation, qualification, operation, maintenance, and improvement of equipment and facilities located at the Upper Merion PSC BioPharma site as well as support for products manufactured at third party manufacturing sites. This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following:<ul><li>Lead and/or participate in the design and installation of new, or modifications to existing, process or utility systems including upstream protein production systems (rocker bioreactors, bioreactors, centrifugation), downstream protein purification systems (chromatography, IDF, Viral Filtration, TFF), or utility systems to meet technical, budget, and schedule goals. Document modifications according to approved local procedures.</li><li>Develop or review operation, safety and maintenance procedures for mechanical process and utility systems. Provide operational support to production and automation in a proactive hands-on manner.</li><li>Troubleshoot and correct problems with process and utility systems using OE Tools and procedures.</li><li>Provide maintenance support for existing process and utility systems. Analyze repairs and maintenance requirements to proactively address system weaknesses.</li><li>In cooperation with the Validation Group, develop validation documentation including test protocols, and implement validation plans on new process and utility systems and changes to existing systems to maintain the validated status of existing systems.</li><li>Develop training programs and provide training on process systems.</li><li>Makes recommendations for improving existing systems that will reduce cost and improve system reliability.</li><li>Stay current with developments in the field of BioPharma technology. Support the transfer of technology from development into manufacturing.</li><li>Actively participate in the value stream team environment to ensure appropriate engineering input and integration of local and corporate engineering specifications</li></ul> Why you? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals:<ul><li>BS/BA in engineering or equivalent technical discipline such as a life science degree (chemical engineering preferred)</li><li>1+ year with prior process engineering experience in the pharmaceutical industry</li><li>Familiarity with P&ID's, equipment specifications, and plant operations</li></ul> Preferred Qualifications: If you have the following characteristics, it would be a plus:<ul><li>Familiar with cGMP's and NIH Recombinant Guidelines for large scale biological processing.</li><li>Understanding of pharmaceutical industry and engineering practices.</li><li>Strong interpersonal skills.</li><li>Must be able to work within a multi-disciplinary team environment.</li><li>Must be able to generate options to resolve problems, prioritize solutions and implement decisions.</li><li>Strong communication skills with the ability to effectively engage and collaborate with stakeholders across functions.</li><li>Project Lead, Project Management experience</li></ul>#LI-GSK Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US). GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

Process Engineer

Site Name: USA - Pennsylvania - Marietta Posted Date: Nov 21 2025 Job Title: Project Manager Business Introduction: We manufacture and supply reliable, high-quality medicines and vaccines to meet patients' needs and drive our performance. Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it's vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply. We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients. Position Summary: You will lead projects that improve how we work and how we serve customers. You will plan, deliver and close projects on time, on budget and to agreed quality. You will work with teams across functions and with external partners. We value people who are organized, clear communicators, and who solve problems with practical, simple solutions. This role offers strong growth, visible impact and the chance to contribute to our mission of uniting science, technology and talent to get ahead of disease together. The Project Manager will be responsible for the complete lifecycle management of projects that will consist of:<ul><li>Define and determine project scope (In-and out-of-scope), charter, areas of responsibilities, and identify stakeholders in collaboration with GSK Marietta and/or global resources.</li><li>Demonstrated familiarity and compliance with cGMP's, EHS procedures and regulations, facility regulatory guidelines, and standard operating procedures.</li><li>Decide project resource requirements and resourcing strategy for project team as well as recruit team. Influence key stakeholders for embedded local resources. Establish team roles and responsibilities and time commitments for all team members.</li><li>Manage project finances, contracts and vendors in accordance with budget and ensure adherence to government reporting requirements, if applicable.</li><li>Develop detailed project schedules, including but not limited to activities such as; URS development, RFPs, vendor selection and management, equipment delivery and installation, raw material provisioning, master data changes, QC test method transfer, IQ/OQ/PQs, validation protocols/reports/VMP, Automation modifications, LSOP/batch record revisions and approvals, Change Control, engineering runs, hand-over/training local operational team, and support for regulatory filing/submission.</li><li>Execute project according to plan and maintain critical path. Monitor and communicate progress and ensure project outcomes meet project objectives. Proactively identify project risk areas or production impact and recommend appropriate mitigation or contingencies.</li><li>Deliver final report at project completion including 1) measurement of success of the project and deliverables defined in the project charter addressing timelines, scope and specifications 2) customer hand-over activities and recommendations for sustainability, 3) Project team AAR, and 4) lessons learned.</li><li>Manage additional local projects as appropriate, and other duties as assigned.</li><li>Manage and present project stage-gate reviews across project lifecycle, ensuring readiness criteria are met and decisions are clearly documented.</li><li>Prepare, consolidate and deliver monthly project performance reporting to the PMO and governance forums, highlighting status, risks, issues, dependencies and recommended actions.</li></ul> Responsibilities: <ul><li>Create clear project charters, schedules and success criteria.</li><li>Coordinate procurement, equipment installations, testing and operational readiness activities when required.</li><li>Ensure projects meet quality standards and applicable regulatory or safety requirements.</li><li>Use data and customer insight to inform project decisions and improvements.</li><li>Support change adoption through stakeholder engagement and training plans.</li><li>Maintain accurate documentation and final project reports.</li></ul> Why You? Basic Qualification: We are seeking professionals with the following required skills and qualifications to help us achieve our goals:<ul><li>Bachelor's degree OR Project Management certifications and 3+ years' experience in project management in a regulated industry.</li><li>3+ years project management experience in a regulated or complex industry.</li><li>Proven experience managing cross-functional teams and stakeholder engagement.</li><li>Experience managing vendors, contracts and project budgets.</li><li> Knowledge of cGMP regulatory compliance standards and regulatory filings. </li><li>Proficient in MS Project, Excel, Word, PowerPoint.</li></ul> Preferred Qualification: If you have the following characteristics, it would be a plus:<ul><li> Post graduate degree or related discipline and experience </li><li>Project Management Professional (PMP) or similar certification.</li><li>Experience in biotechnology, pharmaceutical, manufacturing, or highly regulated environments.</li><li>Familiarity with Good Manufacturing Practice (GMP) principles and facility validation.</li><li>Experience delivering multi-year or multi-million-dollar projects.</li><li>Strong data analysis skills and ability to translate insight into action.</li><li>Experience with change management and operational readiness activities.</li><li>Ability to manage multiple projects and priorities simultaneously in order to achieve deliverables and adhere to timelines and budgets.</li><li>Ability to achieve effective execution of complex projects and programs</li><li>Driven by delivering On time, on cost, and on specification" through a team.</li><li>Ability to communicate both verbally and in writing with all levels of the organization. The ability to communicate ideas and concepts in a clear, compelling way.</li><li>Personally agile in a political situation, will not compromise objectivity, independence or project governance.</li><li>Ability to make oral group presentations and facilitate team discussions to include persuading others, providing information, explaining concepts, and delivering business cases</li><li>Creates culture of openness and objectivity, so issues and risks are well managed.</li><li>Executive capability and leadership to manage people and field projects teams.</li><li>Must be able to provide leadership to generate options, resolve problems, prioritize solutions, select optimal solutions and implement decisions.</li><li>Able to interact in multidisciplinary environment including engineering, facility operations, validation, production and QC\QA. Ability to work across functional disciplines.</li><li>Ability to work in a highly complex matrix and multi-cultural environment.</li><li>Ability to effectively influence across functions at all organizational levels</li><li>Stay current on developments in the field and GSK Vaccines Standards.</li></ul> Working arrangement: This role is based in the United States and is on-site or hybrid depending on location and business needs. Specific working pattern will be discussed during the hiring process. What we value We create a welcoming work environment where people can do their best work. We commit to inclusion and to helping colleagues grow. We want people who work with integrity, show respect, and who learn and adapt. If you are ready to take ownership of meaningful projects and help us improve how we serve patients and customers, we would like to hear from you. Ready to take the next step? Apply now to join our team and help deliver projects that make a real difference. #LI-GSK Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US). GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

Project Manager

Site Name: USA - North Carolina - Raleigh Posted Date: Nov 21 2025 ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV Healthcare is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education on for the prevention and treatment for HIV. We go to extraordinary lengths to deliver the sorts of breakthroughs, both in prevention, treatments, care solutions and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care. We are fully committed to push through every challenge until HIV/AIDS is eradicated. ViiV Healthcare has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic. We are aware of how much is at stake for those at-risk or affected by HIV and we show up every day 100% committed to the patients. Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV Healthcare isn't just somewhere to work - it's a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference. While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV Healthcare, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities. ViiV Healthcare is seeking an experienced, results-driven professional in Specialty Sales for the position of Territory Account Manager (TAM) on the long-acting HIV Prevention Sales team. The ability to thrive in a fast-paced, complex environment and work with HCPs to adopt a new approach to HIV prevention will be essential to delivering success in this role. Additionally, the abilities to partner cross-functionally and to remain highly adaptable in a launch context will be critical. It is expected that the successful candidate will have demonstrated experience in developing strategic business plans with specific, measurable, action-oriented objectives in accordance with territory and account level goals. Successful outcomes will include selling to HCPs, servicing their accounts, and being aligned to ViiV Healthcare's mission of leaving no person with HIV behind. This will be achieved through driving results against business objectives and working effectively within an integrated account management framework in the setup and delivery of a buy and bill treatment model. This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following:<ul><li>Deliver Results Through Exceptional Sales and Service</li><li>Identify, target, and win new business by influencing working with HCPs to adopt a new approach to HIV treatment</li><li>Engage with HCPs, nurses, staff, and administrators to accurately understand the clinical, organizational, and financial challenges and opportunities within target accounts</li><li>Leverage data analytics, business acumen, and market expertise to identify high-priority prospects</li><li>Prepare and execute business plans that are tailored to the unique needs of each customer and that help HCPs scale their treatment model to reach more patients</li><li>Coordinate, engage, and partner with multiple cross-functional team members (i.e., Clinical Nurse Educators and Field Reimbursement Managers) to deliver an integrated product experience to customers</li><li>Maintain a portfolio-based selling mindset and close internal communication loops to ensure customers experience a cohesive, integrated ViiV</li><li>Provide exceptional customer service by proactively anticipating and addressing HCP problems, needs and requests</li><li>Deliver and adapt execution plans to achieve performance goals and objectives utilizing; KPIs, scaling of successes, business problem solving, etc.</li><li>Develop and foster external relationships with key influential customers and thought leaders</li><li>Compliance, Accountabilities, and Values Based Culture</li><li>Act in ways consistent with ViiV's culture, expectations, and values</li><li>Be an agent of change by embracing the ambiguity in a launch environment and seeing setbacks as opportunities to learn and grow</li><li>Escalate issues and risks when needed; display courage by 'speaking up'</li><li>Understand and follow key compliance and regulatory guidelines</li></ul>Why you? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: <ul><li>BA/BS degree</li><li>5+ years of pharmaceutical sales experience</li><li>3 plus years' specialty experience</li><li>Ability to travel domestically as necessary, which may include overnight travel, majority of time will be spent in market</li><li>Valid Driver's License</li></ul> Preferred Qualifications: If you have the following characteristics, it would be a plus: <ul><li>Degree in Business, Marketing, or Life Sciences</li><li>Strong planning and organization skills, analytical ability, business acumen, decision making ability, and problem-solving skills</li><li>Experience to influence and collaborate cross-functionally in a matrixed environment</li><li>Excellent written and oral communication skills</li><li>Experience in sales success in complex market access coverage situations</li><li>Experience working with HCPs to procure, manage, and administer cold chain treatment products</li><li>Knowledge of the HIV treatment and/or prevention markets</li><li>Bilingual in Spanish, preferred but not required</li><li>Experience partnering cross functionally within an integrated account team model that includes multiple field-based team members</li></ul>Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employee. Why Us? At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 39 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV. We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK. Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities. Having a truly inclusive culture where we're all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind. If you require an accommodation or other assistance to apply for a job at ViiV, please contact the ViiV Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US). ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies ViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and ViiV. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ViiV. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, ViiV may be required to capture and report expenses ViiV incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure ViiV's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

Territory Account Manager - Raleigh, NC

Site Name: Field Worker - USA Posted Date: Nov 21 2025 ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education on and treatment for HIV. We go to extraordinary lengths to deliver the sorts of breakthroughs, both in treatments, care solutions and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care. We are fully committed to push through every challenge until HIV/AIDS is eradicated. ViiV has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic. We are aware of how much is at stake for those affected by HIV and we show up every day 100% committed to the patients. Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV isn't just somewhere to work - it's a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference. While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities. ViiV Healthcare was created as a joint venture by Pfizer and GlaxoSmithKline in November 2009 with both companies transferring their HIV assets to the new company. In 2012 Shionogi joined the company. 76.5% of the company is now owned by GlaxoSmithKline, 13.5% by Pfizer and 10% by Shionogi. The Associate Director, Federal and Corporate Accounts will be responsible for engaging with prioritized accounts on behalf of ViiV and its innovative portfolio. Our mission is to forge partnerships that are centered around shared priorities and results in the implementation of transformational initiatives that drive mutual value for both the healthcare system and ViiV. A critical part of this role is the ability to lead a large matrix team without authority to quickly gain a single organizational strategy and aligned functional objectives and tactics. A strong executive presence is a critical skill in gaining alignment with internal and external stakeholders. We are seeking results minded individuals with a proven track record of driving systematic change and impact through leading and serving others. The Associate Director will report to National Director, Federal & Corporate Accounts. This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following... <ul><li>Responsible for the development and execution of the account plan for targeted accounts, i.e. VA Health/Kaiser Permanente </li><li>Generate a top down and bottom-up organization approach that leads to the achievement of all leading and lagging performance indicators across all functions.</li><li>Demonstrate executive presentation skills and strong ability to interact with both C and D Suite within accounts.</li><li>Demonstrate ability to lead matrix teams to deliver organizational impact.</li><li>Ability to synthesize data into tailored engagement's that forges on-going strategic partnerships.</li><li>Improves ViiV's reputation in the market through connecting multiple market stakeholders together for improved patient outcomes.</li><li>Responsible for the coordination of executive exchanges that lead to success for both organizations.</li><li>Achievement of product adoption goals for the ViiV portfolio</li><li>Removal of non-clinical barriers resulting of faster adoption of ViiV products across the account.</li><li>Local leader that drives a high accountability environment and achievement of ways or working goals.</li><li>Aligning to and exemplifying ViiV's core values with every interaction, both internal and external.</li></ul>Being part of ViiV Healthcare and the Corporate Accounts team is something special. The focus of ViiV Healthcare and the Corporate Accounts team is very clear - in everything we do, we fight to limit the impact of HIV on the 36.9 million people living with the virus, and to understand how best to prevent and treat the disease. Our Mission is to end the HIV epidemic by leaving no patient behind. The Associate Director, Federal and Corporate Accounts will operate as the subject-matter expert and single point of contact for ViiV's most important customers.<ul><li>Strategic Thinking, Collaboration, Leadership, Executive Presence, Account Planning</li><li>Identify shared priorities that positively impact patient care, customer experience and ViiV Healthcare.</li><li>Effectively communicate to internal and external stakeholders.</li><li>Ownership of Account Planning that is specific, measurable, action-oriented objectives with input from matrix partners.</li></ul> Why you? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: <ul><li>Bachelor's Degree & 8 plus years' experience across in-field roles OR account management OR alliance/partnership management, including developing and implementing account plans for various health ecosystem players (e.g., health system or hospital) and engaging with key healthcare ecosystem players.</li><li>5 plus years of leading without authority, driving through execution across multiple functionally diverse stakeholders to build win-win solutions across various internal and external stakeholders. </li><li>Experience with coordinating a cross-functional team, facilitate high levels of collaboration to bring the best to ViiV's Key Organized Customers.</li><li>Experience working in a multi-faceted environment, including strategic and business acumen skills to synthesize information from multiple sources to generate insights and identify underlying patterns and themes.</li><li>Experience coordinating with a cross-functional team and break down boundaries to facilitate high levels of collaboration to bring the best to ViiV's Key Organized Customers.</li><li>Experience with industry legal, regulatory, and compliance landscape and ability to apply to diverse situations to keenly evaluate risk and develop appropriate risk mitigation strategies.</li><li>Process management and process improvement experience.</li><li>Ability to travel up to 75%.</li></ul>Preferred Qualifications: If you have the following characteristics, it would be a plus: <ul><li>Experience with Kaiser Permanente and/or VA Health stakeholders, including a clear understanding of access and demand drivers within these systems.</li><li>Master's Degree</li><li>Knowledge and understanding of the ViiV therapeutic landscape, drug development process, and overall business operations in pharma/biotech and healthcare industry</li><li>First line leadership experience</li><li>Demonstrated ability to operate with a high degree of autonomy in a dynamic environment.</li><li>Excellent verbal and written communication skills.</li></ul>#LI-Remote #LI-ViiV #LI-GSK Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employee. Why Us? At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 39 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV. We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK. Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities. Having a truly inclusive culture where we're all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind. If you require an accommodation or other assistance to apply for a job at ViiV, please contact the ViiV Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US). ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies ViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and ViiV. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ViiV. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, ViiV may be required to capture and report expenses ViiV incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure ViiV's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

ViiV Healthcare (GSK) Associate Director, Federal and Corporate Accounts - Field Worker

Site Name: USA - North Carolina - Zebulon Posted Date: Nov 21 2025 About the Zebulon Site GSK's Zebulon site is a global supplier of Respiratory and Solid Dose medicines to patients around the globe and the largest GSK Pharmaceutical secondary manufacturing site in North America. The site is located less than 30 minutes from downtown Raleigh, Wendell, Knightdale, Rocky Mount, Wilson, and Wake Forest. Key differentiators about GSK and Zebulon: <ul><li> Our commitment to inclusion is seen as a critical advantage of ours </li><li> Our focus on cultivating a positive work environment that cares for our employees </li><li> Demonstrated opportunities for continued career growth driven by individual ambition </li><li> Leaders that care about their teams and growth of both individuals and the company </li><li>A priority focus on Safety and Quality </li><li> Clean and GMP compliant work environment </li><li>Onsite cafeteria </li><li>Onsite gym </li><li> Temperature-controlled climate </li><li> Licensed, onsite Health & Wellness clinic </li></ul>As a Process Operator you will o perates, challenges and cleans equipment, according to appropriate SOPs, JSAs, and batch documents to deliver high quality products manufactured in a safe way to fulfil the needs of the supply chain. You will monitor equipment for excessive rejects. You will perform all duties in accordance with regulatory and OSHA requirements. You will resolve minor downtime occurrences within performance expectations and identifies improvement opportunities to drive business results. You will have the ability to changeover and set up equipment to design specifications. Please note this position may be for current hiring needs as well as pipelining potential talent for future vacancies. Communication may be limited until we have initiated an official recruitment process for this position. We appreciate your patience and hope to be in contact soon." The regular shift assignment is 12 hours . During the initial hire period, new employees may be assigned to an 8-hours shift until assigned to their regular 12-hour shift. Note: There is a shift differential incentive for the D" and "B" shift (nights). Key Responsibilities: <ul><li> Operates, challenges, replenishes consumable supplies, cleans equipment, and all the duties needed by the business in accordance with cGMPs, Batch Documentation, SOPs, ZSPs and JSAs as required and responsible for maintaining inspection readiness of area with minimal supervision. </li><li> Actively participates and owns monitoring equipment for excessive rejects/ stoppages and utilizes performance data to escalate any problems occurring in the area that affects product quality, safety and other aspects of line performance. </li><li> Trained in the GSK Production System standards (i.e., 5s, standard work, problem solving, Gemba, process confirmations, and performance management) towards the goal of Zero Accidents, Zero Defects, and Zero Waste. </li><li> Participates in performance management entry, steps 1-3 of problem solving, and performing/maintaining OSW and 5S. </li><li> Delivers against safety, quality, waste & performance objectives defined by strategy deployment and identifies and recommends areas for process improvement or alternative operating methods to increase efficiency. </li><li> Recognized as an expert on operations/process and possesses the ability to troubleshoot and resolve minor equipment production stoppages. </li><li> Operator possesses considerable knowledge of the job and is reliable and able to produce high quality and high quantity work. </li><li> Utilizes systems/applications required for job performance (i.e., DELTA, my Learning, Free Weigh, DISY, Active Plant, IP21, SAP basic transactions for meeting production supply, etc.). </li><li> Works in coordination with other associates, assistants, and/or technicians to carry out daily job responsibilities, including recognizing and assisting with troubleshooting technical issues and providing information to the next supervisory level. </li><li> Demonstrates the ability to describe the technological theory of operation, product flow through equipment, and able to identify the function and purpose of all sensors, limit switches, and proximity sensors. </li><li> Demonstrates the ability to conduct equipment set up changeovers and start of batch activities to the designed specifications without start up issues. Ability to certify on multiple technologies and flow to the work as needed by the business.</li><li>Ability to certify on multiple technologies and flow to the work as needed by the business.</li></ul> Why you? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: <ul><li>High School Diploma or GED</li><li>1+ years Pharma/Manufacturing experience</li><li>Must be able to handle up to 40 lbs. of materials</li><li>Ability to work up to 12.5 hrs. in one shift (If required)</li></ul> Preferred Qualifications: If you have the following characteristics, it would be a plus: <ul><li>Ability to work accurately with figures and information.</li><li>Ability to use and analyze data effectively.</li><li>Must be mechanically inclined with the ability to learn the operation, read gauges and instrumentation, and any equipment related to the production of medical devices and/or pharmaceutical products.</li><li>Knowledge of Overall Equipment Effectiveness (OEE)</li><li>Competent to perform data entry, utilize computers and HMIs.</li><li> Knowledgeable of all applications to the area (i.e., DELTA, my Learning , Free Weigh , DISY, Active Plant, IP21, SAP basic transactions for meeting production supply etc. ). </li></ul> Skills: &bull; Basic reading, writing and mathematical skills &bull; Basic computer skills and understanding and operational computer skills, MS Word, and MS Excel. &bull; Ability to work accurately with figures and information &bull; Ability to use and analyze data effectively &bull; Must be mechanically inclined with the ability to learn the operation, read gauges and instrumentation, and any equipment related to the production of medical devices and/or pharmaceutical products Traits: &bull; Visual inspection and attention to detail &bull; Strong attention to detail and ability to create and follow detailed documentation. &bull; Ability to follow both written and verbal instruction. &bull; Knowledge of Overall Equipment Effectiveness (OEE) &bull; Effective verbal and written communication skills &bull; Ability to work independently &bull; Competent to perform data entry, utilize computers and HMIs &bull; Knowledgeable of all applications to the area (i.e. DELTA, my Learning, Free Weigh, DISY, Active Plant, IP21, SAP basic transactions for meeting production supply etc.). Physical Job Requirements: &bull; Ability to climb, kneel, stoop, balance, crawl, crouch, reach, sit, stand, walk, push, pull, grasp, feel, talk, hear, lift, and perform tasks as defined by the specific role. &bull; Ability to work overtime as needed. &bull; Must be able to wear gloves, eye protection, and protective clothing as required by the specific job role. &bull; Ability to learn at a rapid pace to support training module expectations Must be able to work inside a manufacturing environment where there may be exposure to noise, moving mechanical parts, and various drug compounds as the specific role mandates. &bull; Must be able to flow to the work as needed and operate at a high energy fast-paced environment &bull; Ability to learn at a rapid pace to support training module expectations #LI-GSK #Globalsupplychain #Earlycareers Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US). GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

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