Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft.Summary:This position offers an exceptional opportunity to support sophisticated, high-volume immigration operations within a dynamic Legal and Human Resources environment. The role involves performing critical administrative functions that directly impact the immigration journeys of visa-dependent employees. This fast-paced position requires meticulous attention to detail and the ability to manage multiple priorities while maintaining accuracy and efficiency. The ideal candidate will thrive in an environment that demands both precision and adaptability, working collaboratively with cross-functional teams to ensure seamless processing of time-sensitive immigration matters.Job Responsibilities:<ul><li>Process high-volume paper filings in a timely manner, including collating, copying, distributing for signature, scanning, and mailing hardcopy immigration documents</li><li>Troubleshoot and resolve high-volume printing issues to maintain operational efficiency</li><li>Triage and escalate urgent immigration cases to appropriate teams for immediate attention</li><li>Track, accurately update, and confirm case status within case management software in real time</li><li>Run and analyze case status reports within case management tools to monitor progress and identify trends</li><li>Conduct data audits and collaborate with stakeholders to ensure data integrity across all systems</li><li>Provide additional project and task support as directed by team leadership</li><li>Maintain consistent productivity on routine daily, weekly, and monthly assignments</li></ul>

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Administrative Assistant 

FULLY ON SITE ROLE IN: Fayetteville, Georgia Duration: 6 Month Contract Pay Rate: $27-40 an hour Job Description: REQUIRED FOR ROLE:• 2+ years’ experience supporting IT equipment or related technology (in a Data Center) • Previous experience working in a data center environment. Responsibilities Data Center Operations • Demonstrates expertise in standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment, as well as a holistic understanding of the functions of, and interactions between, network and server equipment. • Ensures compliance with Data Center Services (DCS) business unit and service-level policies, procedures, and deadlines. • Completes assigned tickets efficiently and in alignment with Key Performance Indicators (KPIs) per task type while meeting or exceeding established Service Level Agreements (SLAs) with minimal guidance from Microsoft Technician Leads. Service Delivery • Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions provided via checklists, guides, and standard protocols. • Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs). • Applies advanced diagnostic and troubleshooting expertise to quickly identify the cause(s) of issues. • Decommissions hardware for complex changes and/or systems with complex interactions (e.g., upgrading entire racks) following standard procedures. • Verifies security compliance for decommissions. • Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units and Technician Leads. Data Center Work Environment • Attends daily safety briefings and completes required safety training and complies with safety procedures (equipment use, lifting, electrical hazards, ladder/rolling stair use). • Complies with security and data management procedures and policies and completes required security training. • If required, Team Manager of 5-10 supplier resources.Additional Skills &amp; Qualifications• High school diploma, GED, or equivalent and basic knowledge of computer hardware components • Flexibility to work non-standard business hours that may include weekends and/or holidays.

Data Center - Post Production Technician - L3

3-6 month Contract (potential for conversion full-time)&nbsp;Ideal Candidate: 3+ months of hardware break/fix experience Laptops, Desktops, Peripherals, and basic networking helpful but not required&nbsp;Job DescriptionFor this position you will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies. The ideal candidate will be able to quickly and accurately resolve issues with server and network hardware through root cause analysis with a solid understanding of computers servers network devices and command line diagnostics.&nbsp;Top Skills' Details1) Hardware Troubleshooting &amp; Repair: - The primary job of a DCO technician involves "break fix" duties on servers with hardware or firmware issues. This requires the ability to diagnose problems and replace components like motherboards, CPU’s, PSU’s, NIC’s, test fiber optic cables, and perform systematic isolation testing to determine points of failure.&nbsp;2) Safety &amp; Compliance Procedures: ha - Data center technicians must work with power tools, handle components with sharp edges, and operate in environments that require proper Personal Protective Equipment (PPE). Understanding and following safety protocols, media handling procedures (for customer data), and emergency response procedures is a fundamental requirement. 3) Network Knowledge - Understanding networking fundamentals is critical as technicians work with Top of Rack (TOR) switches, network equipment, and must respond to network-related emergencies like rack downs (when hosts lose network connectivity). Experience with networking or Linux operating systems is great!Secondary Skills - Nice to Haves

Data Center Operations (DCO) Technician

Workplace Type: On-site Location: Phoenix, AZ Category: Data Center Technician / Engineer Contract Length: 3 Month Contract Pay: $27 an hourREQUIRED: 1–2+ years of data center experience in an operations, hardware, or support role. About the RoleWe are seeking skilled L2 Data Center Technicians to support large‑scale network infrastructure buildouts and upgrades across data centers. This team plays a critical role in preparing for 400G and upcoming 800G network backhaul expansion, supporting the rapidly growing demand for cloud and AI workloads.You’ll join a high‑performing group of technicians, engineers, and managers dedicated to delivering reliable, enterprise‑level data center operations. This is a hands‑on, fast‑paced role ideal for technicians who are passionate about hardware, networking, and solving complex technical challenges. Key Responsibilities<ul><li>Perform rack-and-stack for servers, switches, and related data center hardware.</li><li>Execute structured cabling, cable management, and hardware installations.</li><li>Troubleshoot and resolve hardware, network, and connectivity issues.</li><li>Work within ticketing queues to complete break/fix tasks efficiently.</li><li>Support ongoing network upgrades, including 400G and future 800G initiatives.</li><li>Collaborate with Data Center Managers, Technical Project Managers, and senior technicians across multiple shifts.</li><li>Follow and uphold all safety, compliance, and data center operating procedures.</li></ul><hr><h2>Required Skills &amp; Experience</h2><ul><li>1–2+ years of data center experience in an operations, hardware, or support role.</li><li>Strong break/fix experience and comfort working from a ticketing queue.</li><li>Hands‑on experience with:<ul><li>Rack and stack</li><li>Cabling (fiber and copper)</li><li>Hardware diagnostics and replacement</li><li>Basic network troubleshooting</li></ul></li><li>Networking knowledge or certifications (Network+, CCNA prep, or similar).</li></ul><hr><h2>Preferred Qualifications</h2><ul><li>Experience supporting large enterprise data center environments.</li><li>Familiarity with high‑capacity network infrastructure (100G/400G/800G).</li><li>Advanced network troubleshooting or certifications (CCNA/CCNP a plus). </li></ul>

Data Center Technician (L2) – On‑site | Phoenix, AZ

About the Program: TEKsystems has partnered with Per Scholas to offer a FREE, hands-on Data Center Support bootcamp designed for individuals interested in launching or advancing a career in tech—especially those who live near or can commute to Mount Pleasant, WI. This is not a traveling role; it’s ideal for those seeking their first tech job or a career change. There is no pay/salary for this role Program Details:<ul><li>Duration: 8 weeks</li><li>Format: Combination on-site&nbsp;and remote training</li><li>Schedule: Monday to Friday, 9am–4pm</li><li>Start Date: Next cohort begins January 20th, 2026</li><li>End Date: March 17th, 2026</li><li>Referral Deadlines: December 17th, 2025</li><li>Orientation: Mandatory on the first day</li></ul>Curriculum Highlights:<ul><li>Data Center Topology &amp; Fundamentals</li><li>Networking &amp; Telecom Basics</li><li>Server Hardware Administration</li><li>Structured Cabling &amp; Physical Media</li><li>OSHA Safety Training (OSHA 10-Hour, NFPA 70E)</li><li>Cloud Computing &amp; Virtualization (AWS, VMware)</li><li>Security, Operational Procedures, Project Management</li><li>Career Development &amp; Professional Skills</li></ul>Certifications Earned:<ul><li>OSHA 10-Hour General Industry</li><li>NFPA 70E Electrical Safety</li><li>Cisco Networking Essentials</li></ul>Eligibility Criteria:<ol><li>Must have either a CompTIA A+, Google IT Support Certificate, or have attended a technical bootcamp</li><li>Reliable transportation</li><li>Comfortable with background check and drug testing</li><li>Able to lift up to 50 pounds and occasionally climb ladders</li><li>No prior tech or data center experience is required</li></ol>

Data Center--Entry Level--BOOT CAMP

One of our Clients, a Global Campus university seeks a Financial Solutions Advisor. Within the Office of Financial Solutions, the Financial Solutions Advisor (FSA) actively partners with learners and develops long term funding plans for their education, helping to remove financial obstacles to academic success. Leveraging in-depth knowledge of federal student aid, military benefits, employer benefits and self-pay options, the FSA consultatively reviews all funding options available based on a learner's unique circumstance.&nbsp; With a goal of increasing access and affordability, the FSA also surfaces financial literacy resources and approaches solutions aimed at providing learners with an educational investment aligned with their goals.&nbsp; The Financial Solutions department is a high energy, fast-paced environment that relies heavily on data and technology to provide a superior learner experience. While interacting with learners and taking steps to find solutions, the FSA will regularly partner with colleagues in the Admissions, Success Coach, Financial Aid and Student Accounts departments.&nbsp; The FSA engages with learners in a variety of communication channels including email, SMS (text messaging), live chat, inbound calls, and outbound calls. A successful FSA is enthusiastic to financially guide learners from the earliest stages of admission through graduation. A skilled FSA employs a curiosity-based mindset to build rapport with learners and explores solutions to move learners forward in their educational journey.When partnering with financial aid applicants and users, accountabilities include:<ul><li>A thorough understanding of eligibility requirements and available grant and loan types available through the Title IV program</li><li>An in-depth navigational understanding of the Free Application for Federal Student Aid (FAFSA)</li><li>Partnership with learners through each step of the application process, including the provision of documentation needed to satisfy verification and C-flag requirements</li><li>Awareness of scholarship opportunities that require FAFSA completion</li><li>Access and use information within FAA Access to CPS and NSLDS (National Student Loan Data System)</li><li>Conveyance of important dates and deadlines related to disbursement of aid, balance due dates and university's disenrollment policy</li><li>Actively partner with learners through decisions related to changes in enrollment that may impact financial aid eligibility</li><li>Guide learner understanding of the R2T4 process and implications to balances owed as a result</li><li>Partner with Success Coaches on future course scheduling as related to program applicability of courses and Satisfactory Academic Progress (SAP)</li><li>Maintain competency and professional currency of Title IV regulations and scholarship opportunities</li></ul>When partnering with learners using military benefits, accountabilities include:<ul><li>Provide comprehensive counseling to learners regarding the full range of active duty and veterans educations benefits</li><li>Guide learners through the process of receiving military tuition benefits</li><li>Maintain knowledge of services to include hybrid classes and testing services at military and civilian sites</li></ul>When partnering with learners leveraging self-pay and employer benefits options, accountabilities include:<ul><li>Providing guidance through monthly payment plan enrollment and maintenance</li><li>Consulting with learners on ability to pay “out of pocket” along with balancing other life costs</li><li>Administers payments over the phone while adhering to PCI compliance standards</li><li>Offer advice to consult with employer about potential availability of tuition reimbursement</li><li>Determine if learners are employed with official partner of university that may offer tuition benefits</li><li>Maintain understanding of partnership program and specific policies and attributes of learners affiliated with various employer partnerships</li><li>Communicate directly with learners to resolve overdue balances before account is escalated to internal and State of Maryland Collections processes</li><li>Maintain knowledge of state and institutional policies and regulations pertaining to payment due dates, disenrollment and the UMGC billing system</li></ul>General Responsibilities Include:<ul><li>Accurately document, maintain, and track all learner interactions, information, and progression through the Customer Relations Management system.</li><li>Meet departmentally set metrics standards monthly.</li></ul>Required Education and Experience: &nbsp;<ul><li>An earned bachelor's degree and two to three (2-3) years of relevant work experience in an applicable role.</li><li>Candidates must possess excellent customer service, time management, creative problem solving, interpersonal, oral and written communications skills, with strong attention to detail and accuracy.&nbsp;</li></ul>Preferred Education and Experience:&nbsp; &nbsp;<ul><li>Previous experience in any of the following areas: financial aid, student accounts, student finance, higher education admissions or enrollment management, recruiting, educational or training-industry sales, consultative inside sales of a service offering, call center or high-volume, customer service environment.&nbsp;</li><li>Experience leveraging CRM or call center applications and tools, such as a dialer is also preferred.</li><li>Bi-lingual English/Spanish</li></ul>

Financial Solutions Advisor 

Responsibilities: • Manage full-cycle recruitment for specialized and hard-to-fill Medical positions from requisition to offer acceptance • Source and identify qualified candidates through various channels and recruiting strategies • Conduct comprehensive interviews to assess candidate qualifications, cultural fit, and alignment with position requirements • Perform thorough reference checks to validate candidate credentials and work history • Extend employment offers and negotiate terms with selected candidates • Develop and implement creative recruiting strategies to attract top talent • Plan and accomplish recruitment goals using extensive experience and independent judgment • Maintain detailed documentation throughout the recruitment process with exceptional accuracy Skills: • Extensive knowledge of recruiting concepts, practices, and procedures across various specializations • Strong interviewing and candidate assessment capabilities • Excellent judgment and decision-making abilities in complex hiring situations • High level of detail orientation with ability to manage intricate processes and workflows • Outstanding communication and interpersonal skills • Ability to work independently with minimal supervision • Leadership capabilities to guide and mentor others • Strategic thinking and creative problem-solving skills • Strong organizational and time management abilities • Proficiency with applicant tracking systems Experience: • 3-5 years of progressive experience in recruiting, particularly for specialized positions • Healthcare or technology company background preferred • Experience with Greenhouse ATS strongly preferred • Proven track record of successfully recruiting for Clinician candidates or similar specialized roles preferred

Healthcare Recruiter Level II - 155271-1

One of our Clients, a Global Campus University seeks a Student Success Coach in the Office of Student Affairs. The Success Coach empowers students on their journey by listening, guiding, motivating, and celebrating the student's success from the point of enrollment through graduation. Intentional, targeting outreach allows the Success Coach to co-create with the student an academic plan, provide the right resources at the right time, connect them to the University community and motivate them to achieve their goals. Success Coaches will provide concierge level support to an assigned population of students through multi-channel student engagement including inbound and outbound calls, texts, virtual advising appointments, and emails to students to ensure they are on a path to successfully matriculate to their desired credential. Success Coaches spend most of their day on the phone.  A successful candidate will use strong critical-thinking skills to help a diverse population of adult learners overcome a myriad of obstacles to fulfill their educational objectives. Successful candidates enjoy working in a high energy, fast-paced environment that relies heavily on technology, demonstrate enthusiasm, curiosity, and initiative, and possess excellent interpersonal skills and the ability to establish rapport with new and returning students.&nbsp;KEY ACCOUNTABILITIES INCLUDE:<ul><li>Manage and coach assigned students from the point of first class start to program completion through proactive service and outreach.</li><li>Prepare students for academic success by partnering to interpret academic requirements, select appropriate courses and co-create term specific academic plans that lead to program completion</li><li>Possess thorough understanding of product knowledge, policies, procedures, systems to guide students effectively and accurately.</li><li>Be highly visible and dynamic through a high volume of interactions with our adult students by phone, video conferencing, text, and email on a regular and consistent basis.</li><li>Accurately document, maintain, and track all student interactions, information, and progression through the Customer Relations Management system.</li><li>Act as a liaison for students by assisting with all administrative processes to include registration, degree planning, payment options, and act as a liaison between students and other University departments.</li><li>Connect students to the right internal and external resources at the right time that enhances their education through consultative conversations.</li><li>Provide comprehensive responses to student questions regarding transfer credit, transcripts, document tracking, and other records being sent to the university.</li><li>Contribute to individual, team, and unit goals on a daily, weekly, monthly basis to ensure new and returning student growth targets are met.</li><li>Maintain metrics of meets expectations or exceeds expectation to achieve speed to response goals, demonstrate high quality customer services through all student interactions, and sustain case management of student population.</li><li>Maintain departmental Service Level Agreements in line with management expectations.</li></ul>SPECIFIC RESPONSIBILITIES INCLUDE:<ul><li>Proactively develop and maintain relationships with applicants by establishing rapport and trust, educating them on programs and services, admissions requirements and preparing them for academic success.</li><li>Guide new students through the registration process by engaging in a consultative dialogue based on student needs, motivations, career, and educational goals; presenting information in a professional, articulate, and confident manner resulting in enrollment and first term success.</li><li>Inspire, coach, and advise assigned population of students on their program, online learning environment, administrative and registration processes, and potential life issues such as time management, academic challenges, and study skills through graduation.</li><li>Assist in new student on-boarding to include online orientation as well as conducting Welcome Calls.</li><li>Be knowledgeable of services to include hybrid classes and testing services at military and civilian sites where relevant.</li><li>Monitor and outreach to students based on attendance, intervene early with at-risk students, and assist students through the satisfactory academic progress process throughout their UMGC program.</li><li>Maintain a mastery of advising content knowledge for all university programs.</li><li>Participate in recruitment activities and student retention initiatives including attending virtual and/or onsite open house events, information sessions, webinars, and other events as requested to offer guidance to new and returning students.</li><li>Partner with Tuition Planning department to provide options and guidance regarding all payment options.</li><li>Guide students through the online payment processing system as needed.</li><li>Communicate directly with students to resolve current balances using a high level of customer service and problem-solving skills to prevent interruption to their program.</li><li>Maintain knowledge of federal and institutional policies and regulations pertaining to Federal Title IV, tuition assistance, VA (Veteran Affairs) benefits, payment plans, and billing system.</li></ul>

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