Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job SummaryResponsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team.Job DescriptionCore Responsibilities<ul><li>Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.</li><li>Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.</li><li>Achieves sales and customer experience goals and objectives.</li><li>Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.</li><li>Performs operational and administrative tasks.</li><li>Partners with customer care to resolve customer issues, as appropriate.</li><li>Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.</li><li>Complies with all company and retail operational policies and procedures.</li><li>Completes training requirements and actively engage in team huddles and learning.</li><li>Knows and understands sales compensation plan and its key elements.</li><li>Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.</li><li>Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul> Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Skills:Customer-Focused; Workplace Organization; Persuasion; Technical Knowledge; Teamwork; Self Motivation; Critical Thinking Problem Solving; Resilience; Communication; Professional Integrity Salary:Base Pay: $15.50 The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.Total Target Compensation (Base Pay plus Targeted Commission): $23.19 USDOur sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. EducationHigh School Diploma / GEDCertifications (if applicable)Relevant Work Experience2-5 Years

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Xfinity Retail Sales Consultant (Nashville-Franklin Pike)

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary$24.39+ Hourly (Pay is $16.70/hr. + Targeted Commission) PLUS $2,000 SIGN ON BONUS! (subject to terms and conditions) Who we are: • Great Places to Work has named Comcast NBCUniversal one of its ‘100 Best Companies to Work For’ • For the sixth time, Comcast is named a Top Company in the U.S. by LinkedIn • Comcast is named a top 20 company on DiversityInc’s ‘Top 50’ List At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. We are the largest 1Gig network in America and the diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can’t envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver a great experience for employees and customers alike.Job Description<div>What you will be doing:</div><div><div><div><div><ul><li>Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.</li><li>Providing outstanding customer service with all customer interactions.</li><li>Helping customers interpret and clarify their account statements and pay their bills in the store.</li><li>Answering any questions, customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.</li><li>Acting as brand ambassador to promote Comcast/Xfinity products.</li><li>Providing expert-level understanding and passion around technology, especially around Comcast products and services.</li><li>Maintaining detailed sales product knowledge, including competitive information.</li><li>Meeting goals and metrics</li><li>Contributing to a fun and competitive environment! We aim to connect our products and services to our customer’s everyday lifestyles.</li></ul>If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then get ready because this is a shot at a career with no limits. Whatever you want, we’ve got it: on-the-job training, wall-to-wall benefits, and unlimited salary potential with uncapped commissions. What are you waiting for? Show the world what you’re made of!We are hiring immediately. Join Comcast and be a Part of Something Big! Our uncapped commissions offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.What you will need to have:<ul><li>High School Diploma or equivalent</li><li>Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience</li><li>Ability to work a full time, flexible schedule which includes evenings, weekends, holidays, variable schedule.</li><li>Regular, consistent, and punctual attendance.</li><li>Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.</li></ul>Perks and benefits:Comcast provides best-in-class Benefits. We believe that benefits should connect us to the support we need when it matters most and should help us be there for those who matter most. We offer Day-One benefits! Some of our perks and benefits include:<ul><li>Medical, Dental, and Vision coverage</li><li>Comcast XFINITY courtesy services</li><li>Discount tickets to our Universal Resorts</li><li>Paid Parental leave</li><li>Tuition reimbursement</li><li>Paid Time Off</li><li>401K Savings Plan – with up to 6% dollar-to-dollar matching.</li><li>…and much more</li></ul>Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.Comcast is an EOE/Veterans/Disabled/LGBTQ+ employer.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.</div></div></div></div>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Skills:Customer-Focused; Workplace Organization; Persuasion; Technical Knowledge; Teamwork; Self Motivation; Resilience; Communication; Critical Thinking Problem Solving; Professional Integrity Salary:Base Pay: $16.70 The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.Total Target Compensation (Base Pay plus Targeted Commission): $24.39 USDOur sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. EducationHigh School Diploma / GEDCertifications (if applicable)Relevant Work Experience2-5 Years

Xfinity Retail Sales Consultant (Silverdale) $2,000 SIGN ON BONUS! (subject to terms and conditions)

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job SummaryResponsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team.Job DescriptionCore Responsibilities<ul><li>Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.</li><li>Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.</li><li>Achieves sales and customer experience goals and objectives.</li><li>Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.</li><li>Performs operational and administrative tasks.</li><li>Partners with customer care to resolve customer issues, as appropriate.</li><li>Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.</li><li>Complies with all company and retail operational policies and procedures.</li><li>Completes training requirements and actively engage in team huddles and learning.</li><li>Knows and understands sales compensation plan and its key elements.</li><li>Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.</li><li>Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Support a culture of inclusion in how you work and lead.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul> Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Skills:Customer-Focused; Workplace Organization; Persuasion; Technical Knowledge; Teamwork; Self Motivation; Communication; Critical Thinking Problem Solving; Resilience; Professional Integrity Salary:Base Pay: $15.00 The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.Total Target Compensation (Base Pay plus Targeted Commission): $22.69Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. EducationHigh School Diploma / GEDCertifications (if applicable)Relevant Work Experience2-5 Years

Xfinity Retail Sales Consultant (West Ashley)

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job SummaryResponsible for supporting the store team so that a best in class experience for customers can be delivered. Provides great support to customers and the store team while constantly striving for improvement. Maintains accurate inventory, clean stores, tight back of house spaces and ensures excited customers who come back to learn more. Works on straight forward tasks using established procedures.Job DescriptionCore Responsibilities<ul><li>Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store.</li><li>Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning and reports to leadership when exceptions are found.</li><li>Greets customers during busiest moments, ensures they are connected to a sales consultant in a timely manner and is well prepared to demonstrate company technology to new customers to ensure they know the basics and encourage them to return.</li><li>Frequently checks and inspects the back of the store for clean, secure and appropriately placed inventory. Assists with receiving inventory and properly stocking the back of house to store standards.</li><li>Helps the leadership team by conducting the weekly cycle count process and helps look for opportunities to improve the store count process.</li><li>Knows current processes and procedures and suggests improvements that enhance the customer and/or store experience.</li><li>Readily adjusts and adapts to store management priorities and direction always demonstrating professionalism and integrity.</li><li>Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul> Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Skills:Customer-Focused; Workplace Organization; Teamwork; Self Motivation; Communication; Resilience; Professional Integrity Salary:Base Pay: $15.00 The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. EducationHigh School Diploma / GEDCertifications (if applicable)Relevant Work Experience0-2 Years

Xfinity Retail Service Associate

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job SummaryResponsible for supporting the store team so that a best in class experience for customers can be delivered. Provides great support to customers and the store team while constantly striving for improvement. Maintains accurate inventory, clean stores, tight back of house spaces and ensures excited customers who come back to learn more. Works on straight forward tasks using established procedures.Job DescriptionCore Responsibilities<ul><li>Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store.</li><li>Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning and reports to leadership when exceptions are found.</li><li>Greets customers during busiest moments, ensures they are connected to a sales consultant in a timely manner and is well prepared to demonstrate company technology to new customers to ensure they know the basics and encourage them to return.</li><li>Frequently checks and inspects the back of the store for clean, secure and appropriately placed inventory. Assists with receiving inventory and properly stocking the back of house to store standards.</li><li>Helps the leadership team by conducting the weekly cycle count process and helps look for opportunities to improve the store count process.</li><li>Knows current processes and procedures and suggests improvements that enhance the customer and/or store experience.</li><li>Readily adjusts and adapts to store management priorities and direction always demonstrating professionalism and integrity.</li><li>Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul> Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Skills:Customer-Focused; Workplace Organization; Teamwork; Self Motivation; Communication; Resilience; Professional Integrity Salary:Base Pay: $15.00 The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. EducationHigh School Diploma / GEDCertifications (if applicable)Relevant Work Experience0-2 Years

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job SummaryResponsible for supporting the store team so that a best in class experience for customers can be delivered. Provides great support to customers and the store team while constantly striving for improvement. Maintains accurate inventory, clean stores, tight back of house spaces and ensures excited customers who come back to learn more. Works on straight forward tasks using established procedures.Job Description<div>Core Responsibilities </div><div><div><ul><li>Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store. </li></ul></div><div><ul><li>Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning, and reports to leadership when exceptions are found. </li></ul></div><div><ul><li>May greet customers, ensuring that for sales opportunities they are connected to a sales consultant in a timely manner. The Store Service Associate should be well prepared to demonstrate company technology to new customers to ensure they know the basics of Xfinity services.  </li></ul></div><div><ul><li>Performs non-sales customer service transactions including but not limited to, equipment returns and swaps, customer pick up for “buy-online-pick-up” in-store order fulfillment. </li></ul></div><div><ul><li>Serves as an in-store expert for Xfinity Mobile support.  Providing in-store post-sales support for device data transfers and phone number ports. </li></ul></div><div><ul><li>Supports the onboarding of a Xfinity Mobile customer, post-sale or in tandem with a sales representative, which may involve assisting customers set up online accounts, data transfer, mobile device education, or assisting with account set up errors. </li></ul></div><div> </div><div><ul><li>Assists Store Leadership in Inventory and Merchandising responsibilities: </li></ul></div><div><ul><li>Frequently checks and inspects the back of the store for clean, secure, and appropriately placed inventory.  Assists with receiving inventory and properly stocking the back of house to store standards. </li></ul></div><div><ul><li>Helps the leadership team by conducting the weekly cycle count process and helps look for opportunities to improve the store count process. </li></ul></div><div><ul><li>Knows current processes and procedures and suggests improvements that enhance the customer and/or store experience. </li></ul></div><div><ul><li>Readily adjusts and adapts to store management priorities and direction, always demonstrating professionalism and integrity. </li></ul></div><div><ul><li>Must be able to carry and lift up to 25-pound boxes, stand and move about the store constantly. </li></ul></div><div><ul><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. </li></ul></div><div><ul><li>Other duties and responsibilities as assigned. </li></ul></div></div>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Support a culture of inclusion in how you work and lead.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul> Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Skills:Customer-Focused; Workplace Organization; Teamwork; Self Motivation; Resilience; Communication; Professional Integrity Salary:Base Pay: $15.50 The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. EducationHigh School Diploma / GEDCertifications (if applicable)Relevant Work Experience0-2 Years

Xfinity Retail Service Associate (Franklin - Cool Springs)

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job SummaryResponsible for supporting the store team so that a best in class experience for customers can be delivered. Provides great support to customers and the store team while constantly striving for improvement. Maintains accurate inventory, clean stores, tight back of house spaces and ensures excited customers who come back to learn more. Works on straight forward tasks using established procedures.Job Description<div>Core Responsibilities </div><div><div><ul><li>Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store. </li></ul></div><div><ul><li>Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning, and reports to leadership when exceptions are found. </li></ul></div><div><ul><li>May greet customers, ensuring that for sales opportunities they are connected to a sales consultant in a timely manner. The Store Service Associate should be well prepared to demonstrate company technology to new customers to ensure they know the basics of Xfinity services.  </li></ul></div><div><ul><li>Performs non-sales customer service transactions including but not limited to, equipment returns and swaps, customer pick up for “buy-online-pick-up” in-store order fulfillment. </li></ul></div><div><ul><li>Serves as an in-store expert for Xfinity Mobile support.  Providing in-store post-sales support for device data transfers and phone number ports. </li></ul></div><div><ul><li>Supports the onboarding of a Xfinity Mobile customer, post-sale or in tandem with a sales representative, which may involve assisting customers set up online accounts, data transfer, mobile device education, or assisting with account set up errors. </li></ul></div><div> </div><div><ul><li>Assists Store Leadership in Inventory and Merchandising responsibilities: </li></ul></div><div><ul><li>Frequently checks and inspects the back of the store for clean, secure, and appropriately placed inventory.  Assists with receiving inventory and properly stocking the back of house to store standards. </li></ul></div><div><ul><li>Helps the leadership team by conducting the weekly cycle count process and helps look for opportunities to improve the store count process. </li></ul></div><div><ul><li>Knows current processes and procedures and suggests improvements that enhance the customer and/or store experience. </li></ul></div><div><ul><li>Readily adjusts and adapts to store management priorities and direction, always demonstrating professionalism and integrity. </li></ul></div><div><ul><li>Must be able to carry and lift up to 25-pound boxes, stand and move about the store constantly. </li></ul></div><div><ul><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. </li></ul></div><div><ul><li>Other duties and responsibilities as assigned. </li></ul></div></div>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Support a culture of inclusion in how you work and lead.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul> Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Skills:Customer-Focused; Workplace Organization; Teamwork; Self Motivation; Resilience; Communication; Professional Integrity Salary:Base Pay: $15.50 The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. EducationHigh School Diploma / GEDCertifications (if applicable)Relevant Work Experience0-2 Years

Xfinity Retail Service Associate (Nashville-Franklin Pike)

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