Job Identification <ul> <li> Job Title: Director, Marketing and Communications </li> <li> Department: Marketing and Communications </li> <li> Reports to: Vice President, Marketing and Communications </li> <li> Location: Alexandria, VA </li> <li> Grade: 21 </li> <li> FLSA Status: Exempt </li> </ul> Statement of Purpose: The Director, Marketing and Communications is accountable for the development and direction of media strategies and communications plans to ensure all communications are fully aligned with the strategic positioning of the organization. He/She is actively engaged with the vice president, marketing and communications and the company's executive vice president in the planning and execution of the organization's comprehensive communications and marketing strategy. He/She supports strategic planning, execution and content management for NIB's corporate meetings and conferences including two large national events. Business Communications Employees in Other Divisions Continually Supervisory Personnel Continually Associated Agency Personnel Continually SourceAmerica Frequently U.S. AbilityOne Commission Frequently Responsibility for the Work of Others The Director, Marketing and Communications, will direct and manage the performance of the Program Director, Communications, and Branding and Packaging Manager. The position will also play a significant role in the oversight of outside public relations firms, podcast and video production companies, websites, social media agencies, freelance writers and publishing agencies, and other communications and marketing consultants. The position will also contribute significantly to the onboarding and management of marketing and advertising agencies as needed. Education BA/BS degree in journalism, public relations, communications, marketing or relevant discipline from a regionally accredited university or college or other related field or equivalent experience. An equivalent combination of education and experience is also acceptable. Training and Specialized Knowledge <ul> <li> A strong, dynamic leadership style, assertive and with the ability to motivate and collaborate with individuals from cross functional groups. </li> <li> A strong team player, and effective communicator facilitating collaboration between departments. </li> <li> Excellent time management skills to coordinate various tasks and ensure priorities are addressed promptly. </li> <li> Strong organizational skills and multitasking abilities are essential with paramount attention to detail to ensure accuracy in communication, documentation, and marketing collateral. </li> <li> Ability to work under pressure and manage multiple projects simultaneously. Able to oversee the execution of key initiatives for successful implementation. </li> <li> Strong understanding of operational best practices, ability to analyze and recommend improvement. </li> <li> Skilled at fostering a collaborative and high performing work environment, promoting teamwork and continuous improvement. </li> <li> Possess strong critical thinking skills with the ability to anticipate needs, identify potential challenges, and propose effective solutions to execute organizational goals. </li> <li> Proactive and self-motivated with a positive can-do attitude. </li> </ul> Core Competencies <ul> <li> Accountability </li> <li> Communication Skills </li> <li> Ethics /Integrity </li> <li> Customer Care </li> <li> Job Knowledge/ Technical Skills </li> <li> Decision Making </li> <li> Judgment and Problem Solving </li> <li> People Management </li> <li> Process Improvement </li> </ul> Experience Ten plus years of hands-on communications and marketing experience preferred. 5+ years at a manager level directing the work of others or equivalent experience. Travel 30% Specific Duties and Responsibilities <ul> <li> Responsible for the management of all public and media relations; social media; internal communications; video and podcast production; associated agency relations and editorial oversight for publications and corporate websites. </li> <li> Provide oversight, strategic direction, and messaging for corporate communications programs and written communications, including electronic and print communications, company publications, media / press material, reports, agency and partner communications, and social media / online engagement communications. </li> <li> Field inbound media requests and deliver key content, quotes and materials in a timely manner and screen media requests for value to the business and determining company participation. </li> <li> Ensure that all activities related to obtaining, maintaining, and renewing SKILCRAFT licenses and permits are managed in a timely and accurate manner. </li> <li> Provides oversite for compliance with applicable ISO requirements and regulations. She/He will assist in monitoring, documenting, and reviewing SOP status to ensure accuracy and compliance with standards. </li> <li> Identify, prepare for, and manage issues as needed , including consulting with appropriate departments to secure approval of media statements. </li> <li> Works with Vice President, Marketing and Communications to identify internal and external marketing / communications opportunities and solutions, and to define and execute appropriate strategies to support them. </li> <li> Provide strategic support and management of the organization's meetings and events, including national conferences; facilitate conference planning committee composed of nonprofit agency CEOs and NIB leadership. </li> <li> Collaborate with the marketing/creative team to develop integrated communication campaigns for product and company initiatives that maximize the impact of strategic messages. </li> <li> Work closely with marketing and advertising staff and consultants to develop and implement the organization's overall marketing strategy and product/service-specific marketing campaigns. </li> <li> Maintains NIB brand guidelines and ensuring packaging and graphics design meets industry best practices and federal guidelines. Actively engages with Vice President, Marketing and Communications in the execution of the organization's communication and marketing strategy through branding, graphic design, conference and trade show graphics packaging design and brand licensing. </li> </ul> <ul> <li> Work closely with the vice president, marketing and communications on developing, managing, and executing company's comprehensive integrated marketing and communications plan to ensure the company's positioning and messaging align with creative designs. </li> <li> Counsel the organization's President and other senior management leaders on public relations, marketing, and communication matters. </li> </ul> <ul> <li> Manage and mentor the work of all direct reports. Manage full-time consultants and public relations agencies of record to ensure effective and efficient departmental functions. </li> <li> Advise and assist associated agency public relations and marketing staff in the development and execution of local communications and marketing efforts. </li> <li> Develop and maintain strong relationships with associated agency counterparts and engage as needed in support of national public relations and marketing activities. </li> <li> Provide strategic communications support on high-visibility, national issues and initiatives; oversee and integrate communications efforts and messages across organizational departments and external stakeholders, as necessary. </li> <li> Lead special projects at the direction of the vice president, marketing, and communications to advance the mission and goals of the organization. </li> </ul> This job description does not imply that these are the only duties to be performed. The incumbent in this position will perform such other tasks as may be required for the effective operation of the Division/Department upon receipt from his/her supervisor. NIB IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER NIB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

public

Director, Marketing and Communications

JOB IDENTIFICATION Title: Manager, Public Policy Department: Public Policy Reports to: Vice President, Public Policy Location: Alexandria, Virginia Grade: 19 FLSA Status: Exempt STATEMENT OF PURPOSE Help lead NIB's efforts to support, grow and transform the AbilityOne Program, along with any other efforts to expand employment for people who are blind. Provide leadership in cultivating understanding and support for NIB, its associated agencies and the AbilityOne Program from Congress, Federal Executive Branch Agencies, Consumer and/or other organizations also concerned with disability employment and federal procurement policy. BUSINESS COMMUNICATIONS On a daily basis, communicate by telephone, email, videoconference, or in person with the following: NIB staff, congressional staff and members, federal executive branch employees, NAEPB, SourceAmerica, and organizations of or for the blind. Employees in Other Division Ongoing Supervisory Personnel Ongoing Associated Agency Personnel Ongoing Federal Government Agencies Ongoing Organizations for People with Disabilities Ongoing SUPERVISION REQUIRED This position works at the direction of the Vice President, Public Policy and is expected to accomplish routine tasks with little supervision according to priorities established by supervisor. RESPONSIBILITIES FOR THE WORK OF OTHERS Directly responsible for the work of the Specialist, Public Policy. May provide indirect oversight of various office personnel or vendors. EDUCATION REQUIRED Bachelor's Degree in Political Science, or related field. An equivalent combination of education and experience may also be acceptable. Training and Specialized Knowledge Required <ul> <li> Solid understanding of legislative and regulatory processes. </li> <li> Experience working with Members of Congress or other policy makers required. </li> <li> Familiarity with the Congressional Record, Federal Register, Congress.gov and other sources of information on federal procurement and disability employment; Internet and web-based research and monitoring tools. </li> <li> Experience researching, interpreting, and communicating about policy issues. </li> <li> Experience writing a variety of documents including, but not limited to, issue papers, congressional correspondence, and other letter format documents. </li> <li> Excellent written and oral communication skills. Strong presentation skills </li> </ul> CORE COMPETENCIES <ul> <li> Accountability </li> <li> Communication Skills </li> <li> Ethics /Integrity </li> <li> Customer Care </li> <li> Job Knowledge/ Technical Skills </li> <li> Process Improvement </li> <li> Decision Making </li> <li> Judgment and Problem Solving </li> <li> People Management </li> </ul> Experience Required Eight (8) plus years of relevant work experience and at least 6 years of relevant public policy experience. Experience working in agencies serving people who are blind with the AbilityOne Program is a plus. Solid foundation of understanding and applying philosophical underpinnings and legal complexities of employment for people who are blind. Someone who is blind is strongly preferred. TRAVEL REQUIRED The position requires ten (10) percent travel within the U.S. SPECIFIC DUTIES AND RESPONSIBILITIES <ul> <li> Work with the Vice President, Public Policy to develop and enhance relationships with key committee staff and or personal office staff in the House and Senate overseeing federal programs and legislation of concern to NIB and work closely with outside Government Relations firm. </li> <li> Monitor and provide detailed analysis of issues pertaining to the AbilityOne program including, but not limited to, legislative activities in procurement policy, disability employment, vocational rehabilitation, wages, employment outcomes, and related issues. </li> <li> Monitor and influence relevant evolving legislative initiatives by participating in and articulating NIB's positions at meetings, conferences and Task Forces and analyzing communications and work of other organizations (governmental and private) also working on disability employment matters. </li> <li> Represent NIB in its work with the Consortium for Citizens with Disabilities (CCD) and any similar coalitions. </li> <li> Write position papers, email alerts, articles, legislative alerts, and periodic updates for approval of the Vice President, Public Policy and dissemination according to organizational procedures. </li> <li> Manage the work of the Public Policy Specialist. </li> <li> Support the VP, Public Policy in helping to manage the spring Public Policy Forum/National Symposium and August Grassroots Forum. </li> <li> Support the VP, Public Policy, and other Public Policy staff in working directly with the NAEPB (especially its Public Policy Committee) and NIB associated NPA's in coordinating grassroots efforts and advocacy on legislative and regulatory matters. </li> </ul> This job description does not imply that these are the only duties to be performed. The incumbent in this position will perform such other tasks as may be required for the effective operation of the Division/Department upon request by his/her supervisor. NIB IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER NIB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Manager, Public Policy

Qualifications Job Identification <ul> <li> Job Title: Program Manager, Base Supply Centers </li> <li> Department Base Supply Centers </li> <li> Reports to: Director, Base Supply Center Program </li> <li> Location: Alexandria, VA </li> <li> Grade: 19 </li> <li> FLSA Status: Exempt </li> </ul> Statement of Purpose To assist in the development, advancement, and oversight of the AbilityOne Base Supply Center (BSC) Program, to include pursuing new opportunities, providing guidance to BSC operators to enhance current program, aid in the resolution of issues (both competitive and policy), and ensure the mission of the BSC Program aligns with that of the AbilityOne Program. Supervision Works closely with the Director, Base Supply Center Program for guidance to accomplish objectives pertaining to supporting the AbilityOne Base Supply Center Program. Education A bachelor's degree in accounting, Business Administration, Retail Management, or Logistics Management from a regionally accredited university or college preferred. An equivalent combination of education and experience may also be acceptable. Training and Specialized Knowledge <ul> <li> Data collection, integration, and analysis </li> <li> Database management </li> <li> Prioritization skills in a dynamic environment </li> </ul> Core Competencies <ul> <li> Accountability </li> <li> Communication Skills </li> <li> Ethics /Integrity </li> <li> Customer Care </li> <li> Job Knowledge/ Technical Skills </li> <li> Process Improvement </li> </ul> Experience A minimum of eight (8) years of experience in retail store management, sales, marketing, and/or logistics/supply chain management. Experience or knowledge of Department of Defense (DOD) and Federal Government acquisition practices, supply chain processes and overall logistics mission requirements is strongly preferred. Experience in government contract negotiations, rules, and regulations are preferred. Ability to access government installations a plus. Travel 20% Specific Duties and Responsibilities Organizational & Leadership <ul> <li> Track and report on all new and potential BSC opportunities (projects and blind work years) for NIB leadership. </li> <li> Collect and analyze specific information pertaining to AbilityOne/commercial sales, employment, upward mobility, Essentially-the-Same (ETS), and Small Business purchases. </li> <li> Provide management with a summary of findings along with any specific action item recommendation. </li> <li> Prepare monthly BSC sales and employment reports for NIB accounting and leadership. </li> <li> Provide Director, Base Supply Center Program input for the monthly and quarterly program updates as required to NIB leadership and NPA CEOs </li> <li> In coordination with the Director, Base Supply Center Program, prepare agendas for monthly BSC operator teleconferences. </li> <li> Control expenses and manage resources effectively to meet NIB budget requirements. </li> </ul> Program Support <ul> <li> Work with NPA and NIB personnel to develop collateral and marketing plans to support new BSCs and outreach campaigns for all existing BSCs, including the coordination of distribution and instruction on use of collateral. </li> <li> As needed, serve as an interface between the BSC operating NPAs and suppliers, to include DLA and AbilityOne manufacturers, to resolve any supply chain, compliance or excess inventory issues that may arise. </li> <li> Coordinate closely with NIB Compliance Department on BSC compliance and Best Practices inspections. Track and archive all BSC compliance inspection findings and assist as needed in any follow-up or corrective actions required by the NPAs. </li> <li> Position will collaborate with other designated staff to develop, implement, and manage various distribution and logistics programs. Specific emphasis on improving the supply and delivery of AbilityOne products for the Base Supply Centers by coordinating efforts with AbilityOne manufacturing agencies and conducting periodic meetings with NIB Channel Management. </li> <li> Perform various analysis of the Base Supply Center Program to ensure program goals are being met. Identify areas of improvement, reduce costs, and increase the employment opportunities offered through the operation of Base Supply Centers. </li> <li> Identify and develop store/distribution function or other projects at military and civilian installations with Director, Base Supply Center Program. </li> <li> Provide input and guidance in negotiations and developing No Cost Service Contracts between NPAs and government customers. </li> <li> Keep all parties updated and informed as to stores/distribution functions/or other projects development progresses. </li> <li> Develop and deliver presentations that outline the benefits of the BSC Program to all key stakeholders and the requirements associated with developing a new BSC opportunity. </li> <li> Prepare and present informational briefings and executive overviews, as required, on the BSC Program to a range of audiences, including military and federal government customers, GSA, NPA CEOs/leadership and contracting activities. </li> <li> Manage policies set forth by NIB Board Policy on Base Supply Centers </li> </ul> Commission Support <ul> <li> Coordinate the addition of new opportunities to the Procurement List (PL), including the development of required forms, working with the NPA, customer, and AbilityOne Commission to ensure all requirements are met, and executing the addition package promptly. Prepare, submit, and track PL additions and other required packages to the Commission via NIB's Procurement List Portal (PLP) system. </li> <li> Maintain the BSC Assignment List. Periodically review status of all agency assignments and business plans. Coordinate with the NPAs to prioritize and develop the most promising assignment opportunities and work with NIB Business Development team to assist in the process. </li> <li> After conducting periodic assignment reviews, responsible for publishing the BSC Assignment List two times a year in the NIB this Week Newsletter/Publication. </li> <li> Work closely with the AbilityOne Commission to develop strategies to protect the BSC channel from threats. </li> <li> Support CA agreement requirements by providing BSC sales and Employment Data. </li> </ul> This job description does not imply that these are the only duties to be performed. The incumbent in this position will perform such other tasks as may be required for the effective operation of the Division/Department upon receipt by his/her supervisor. NIB IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER NIB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity, national origin, disability, or protected Veteran status.

Program Manager, Base Supply Centers

Job Identification <ul> <li> Job Title: Program Manager, Business and Workforce Development, NSITE </li> <li> Department: Workforce Development/NSITE </li> <li> Reports to: Director, Organizational Strategy and Program Innovation </li> <li> Location: Alexandria, Virginia </li> <li> Grade: 19 </li> <li> FLSA Status: Exempt </li> </ul> Statement of Purpose NSITE provides a suite of recruitment, staffing, training, and accessibility services to employers, in service of NSITE's mission to place workers who are blind or visually impaired in meaningful careers. This position is responsible for leading NSITE's services to employers including responsibility for growing a pipeline of job and internship opportunities for NSITE' jobseekers. They will work closely with NSITE talent acquisition colleagues to help match job seekers to employment opportunities. This position will also be the key liasion to NSITE's network of corporate and NIB associated agency employers to drive and grow NSITE's job placement and recruitment services for those employers. The person in this role will be an innovative thinker and above-average communicator who is both mission-driven and business-oriented. They will help achieve long-term organizational strategic goals, identify opportunities, drive financial growth, negotiate and close business deals and maintain extensive knowledge of employment trends and hiring needs in the federal, state, and private sector arenas. Business Communication <ul> <li> Employees in Other Divisions Frequently </li> <li> Supervisory Personnel Frequently </li> <li> Associated Agency Personnel Frequently </li> <li> Federal and/or State Government Agencies Frequently </li> <li> Private Sector Businesses Frequently </li> </ul> Education A bachelor's degree from a regionally accredited college or university preferred. An equivalent combination of education and experience may also be acceptable. Training and Specialized Knowledge Knowledge of workforce trends and recruiting practices Networking, sales, persuasion, and lead generation. Strong business management skills including process improvement Strong communication and public speaking skills Identification of employer and challenges Knowledge of setting and meeting organizational business and sales goals Knowledge of disability community Understanding of state vocational rehabilation services strongly desired. Core Competencies <ul> <li> Accountability </li> <li> Communication Skills </li> <li> Ethics /Integrity </li> <li> Customer Care </li> <li> Job Knowledge/ Technical Skills </li> <li> Process Improvement </li> </ul> Experience: <ul> <li> Minimum of six (6) years of business development experience within Government, Non-Profit, and Private Sectors with eight (8) plus years of overall business experience. </li> <li> Workforce development experience and/or talent recruitment </li> <li> Client and partner relationship mangement </li> <li> Experience driving business process improvements in a key performance indiator (KPI)-driven environment. </li> <li> Experience with government partnership development, RFP responses, and funding authorization processes. </li> <li> Experience in and demonstrated ability to coordinate multiple tasks; meeting deadlines, initiative and follow through. </li> <li> PC proficiency in MS Office, including Outlook, Word and Excel. </li> <li> Experience using Zoom, Microsoft Teams, and/or other online meeting platforms. </li> <li> Experience using a Customer Mangaement System (Salesforce desired). </li> </ul>Travel: 20% Specific Duties and Responsibilities: <ul> <li> Perform market research to identify new opportunities/markets, customer needs and current pain points, and develop strategies for pursuing those new opportunities. </li> <li> Develop and execute an outreach strategy to bring new employment opportunities for blind and visually impaired workers, develop proposals and conduct pitch presentations and meetings to turn potential employer customers into clients, and continue to grow future opportunities. </li> </ul> <ul> <li> Manage existing employer clients ensure high standards for customer service. </li> </ul> <ul> <li> Outreach to Vocational Rehabilition State Agencies to schedule informational events about NSITE programs as needed, including supporting business development for NSITE's suite of learning & leadership training through state agency RFP responses, authorized vendor contracts, and contract renewals. </li> <li> Develop an outreach strategy which may include being required to make presentations on solutions and services that meet or predict employer clients' future needs. </li> <li> Work with the internal team and marketing and communications staff to increase sales opportunities and maximize revenue. </li> </ul> <ul> <li> Relationship build and ensure NSITE is seen as a trusted partner to all clients. </li> </ul> <ul> <li> Play a key role in ensuring NSITE remains on track to hit revenue targets. </li> <li> Works with team to establish project goals, milestones and priorities. </li> </ul> <ul> <li> Provide feedback, support, and written reports as required. </li> </ul> <ul> <li> Maintains all contacts and communication statuses in the Customer Management Systerm (CMS) to maintain all contact and account profiles, work history, and project opportunities. </li> <li> Attend conferences, meetings, and industry events. </li> </ul> This job description does not imply that these are the only duties to be performed. The incumbent in this position will perform such other tasks as may be required for the effective operation of the Division/Department upon receipt by his/her supervisor. NIB IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER NIB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Program Manager, Business and Workforce Development, NSITE

Job Identification <ul> <li> Job Title: Program Manager, Performance and Digital Marketing </li> <li> Department: Marketing and Communications </li> <li> Reports to: Vice President, Marketing & Communications </li> <li> Location: Alexandria, VA </li> <li> Grade: 19 </li> <li> FLSA Status: Exempt </li> </ul> Statement of Purpose The Performance and Digital Marketing Manager executes growth marketing and digital strategies to ensure full alignment with the departmental goals. He/She manages the organization's overall digital media strategy, including but not limited to marketing, advertising, videos, corporate websites and landing pages, social and paid media, search engine optimization (SEO), and other digital campaigns and assets. Performance and Digital Marketing Manager supports and directs development and implementation o f product and services marketing initiatives that support business growth. He/She is actively engaged in overseeing product data and digital analytics. Business Communication <ul> <li> Employees in Other Divisions Regularly </li> <li> Supervisory Personnel Regularly </li> <li> Associated Agency Personnel Regularly </li> <li> Federal and/or State Government Agencies Occasionally </li> <li> Third Party Vendors and Contractors Regularly </li> </ul> Education Bachelor's degree from a regionally accredited university or college, preferably in Marketing or Interactive Communications or the equivalent experience in a related field. An equivalent combination of education and experience may also be acceptable. Responsibility for the Work of Others The position will play a significant role in the oversight of outside digital advertising firms, video production companies, social media agencies, and other marketing and communications consultants. It will also contribute significantly to the onboarding and management of marketing and advertising agencies as needed. Training and Specialized Knowledge <ul> <li> Candidate must be able to produce accurate and compelling marketing collateral under deadline with attention to detail. </li> <li> Good understanding of marketing and web platforms and technologies (e.g., Constant Contact, WordPress), as well as experience with Google Analytics, Google Ads, SEO best practices and SEO software (Google Search Console, Raven Tools) enterprise content management systems, digital marketing and social advertising, online social networking and website tools, and video editing and production. </li> <li> Must be proficient in Microsoft Office Suite including Word, PowerPoint, Outlook, and Excel. Familiarity with HubSpot or other CRMs a plus. </li> <li> Strong organizational and research skills are required. </li> <li> Ability to analyze metrics to implement performance improvement is necessary. </li> <li> Strong ability to work under pressure and manage multiple projects simultaneously. </li> <li> Ability to work collaboratively and to help mentor team members. </li> </ul> Core Competencies <ul> <li> Accountability </li> <li> Communication Skills </li> <li> Ethics/Integrity </li> <li> Customer Care </li> <li> Job Knowledge/Technical Skills </li> <li> Process Improvement </li> </ul> Experience 8+ years of related communications and marketing experience; and a demonstrated ability to manage web-based projects and digital media. Travel Approximately 30%, as required for conferences and video shoots. Specific Duties and Responsibilities Responsible for marketing initiatives, including: <ul> <li> Crafting, guiding, and implementing NIB's overall digital marketing strategy, including: <ul> <li> Managing NIB's corporate identity across digital platforms. </li> <li> Providing strategic direction on and day-to-day oversight of NIB's social media strategy, including organic and paid content. </li> <li> Establishing an overall digital content strategy that integrates web, social media, ad words and paid media campaigns. </li> <li> Maintaining a consistent tone and message across all digital platforms. </li> <li> Developing regular reports to track key metrics across digital platforms. </li> <li> Assisting in strategy, development, implementation, tracking, and reporting of paid media campaigns. </li> <li> Executing email marketing campaigns </li> </ul> </li> <li> Managing and optimizing NIB's Google Ads strategy including: <ul> <li> Creating, updating, and monitoring ad copy. </li> <li> Analyzing performance data to identify trends and patterns to improve campaign effectiveness. </li> <li> Partnering with other departments to ensure that all advertising campaigns meet objectives that are set such as leads generation. </li> <li> Creating and managing landing pages and conversion tracking tools such as Google Analytics/HubSpot Dashboards to measure campaign effectiveness. </li> <li> Creating reports detailing campaign results and making recommendations for future campaigns. </li> </ul> </li> <li> Developing and guiding NIB's search engine optimization (SEO) strategy including: <ul> <li> Maintaining meta descriptions and meta titles on NIB.org webpages. </li> <li> Optimizing existing on-page content in support of SEO goals. </li> <li> Exploring tactics to promote content to drive link-clicks and organic traffic to NIB.org. </li> <li> Setting up on-site conversions to capture leads on NIB.org. </li> <li> Assisting with NIB's blog strategy to include optimizing content for SEO purposes. </li> </ul> </li> <li> Managing NIB's presence on social media while effectively tracking and gathering metrics and measurements including: <ul> <li> Executing social media strategy, including measurable goals, and supporting tactics. </li> <li> Leading NIB's social media marketing campaigns based on business priorities; developing campaigns, executing tactics, and reporting results. </li> <li> Managing paid social media advertising efforts. </li> <li> Serving as NIB's subject matter expert and advisor for social media for NIB associated agencies. </li> </ul> </li> <li> Executing NIB's video strategy to include: <ul> <li> Maximizing usage on social media, paid campaigns, and others. </li> <li> Managing relationships with external video production companies, including developing and accessibility features. </li> <li> Maintaining NIB's video library, including NIB's presence on YouTube. </li> </ul> </li> <li> Product and Services Marketing and Data Management: <ul> <li> Influential in developing product and services marketing strategy executed across traditional and digital ecosystems. </li> <li> Developing and analyzing KPIs, metrics, and methodologies pertaining to campaigns that measure the health of the business. </li> <li> Staying up to date on buying trends and criteria; adjusting strategies to meet current industry standards. </li> <li> Collaborating with product, business development and operations teams to </li> </ul> </li> </ul> This job description does not imply that these are the only duties to be performed. The incumbent in this position will perform such other tasks as may be required for the effective operation of the Division/Department upon receipt from his/her supervisor. NIB IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER NIB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Program Manager, Performance and Digital Marketing

Job Identification <ul> <li> Job Title: Sales Manager, NYSPSP </li> <li> Department: New York State Preferred Source Program for People Who Are Blind </li> <li> Reports to: Senior Director, Business Development and Program Sales </li> <li> Location: Metro New York City, New York (Remote) </li> <li> Grade: 19 </li> <li> FLSA Status: Exempt </li> </ul> Statement of Purpose Plan, manage and execute sales related activities to New York State and local government, focused on the metro New York City area, including, but not limited to, the five boroughs and Long Island. This includes specific account management and business development activities for assigned accounts, with the purpose of meeting NYSPSP's annual product and services growth goal targets. Business Communications <ul> <li> Employees in Other Divisions Regular/Ongoing </li> <li> Supervisory Personnel Regular/Ongoing </li> <li> Associated Agency Personnel Regular/Ongoing </li> <li> Customer Point Personnel Regular/Ongoing </li> </ul> Education Undergraduate degree in Communications, Marketing, or Business from an accredited university or college or other related field or equivalent experience. An equivalent combination of education and experience is also acceptable. Training and Specialized Knowledge Knowledge of state government procurement policies and procedures and their relationship to the OGS program. The candidate will possess superior written and verbal communications, analytical skills, and the ability to develop and convey concepts, with experience and knowledge of state industry organizations to maximize business development opportunities in alignment to NYSPSP strategy. The ability to gain internal support, operate independently with limited supervision, and establish solid working relationships with staff, peers, partners, and customers while displaying a high degree of tact and diplomacy is required. Core Competencies <ul> <li> Accountability </li> <li> Communication Skills </li> <li> Ethics /Integrity </li> <li> Customer Care </li> <li> Job Knowledge/ Technical Skills </li> <li> Process Improvement </li> </ul> Additional Core Competencies <ul> <li> Computer Skills - Microsoft Office </li> <li> CRM software </li> <li> Time management </li> </ul> Experience 8+ years selling experience is required, most recently within the State Government market. Experience selling medical, safety, office or related products preferred. Experience selling call center or document scanning services a plus. Experience using Salesforce or other CRM is preferred. Travel Up to 60%. Must reside near metro New York City, New York area. Specific Duties and Responsibilities <ul> <li> Perform all sales activities of our offerings to New York State or City government accounts. </li> <li> Identify and contact potential customers through various channels including direct sales, emails, tele-sales, networking, trade shows, social media, and market research. </li> <li> Secure new business by effectively presenting the value proposition and persuading customers to commit. </li> <li> Achieve sales within designated territory. </li> <li> Prepare and do sales presentations - delivering compelling product/service demonstrations and presentations to prospective clients, promoting our program. </li> <li> Relationship building - cultivating strong connections with customers through regular communication and personalized engagement. </li> <li> Account management - maintain ongoing relationships with existing customers to ensure satisfaction and generate repeat business. </li> <li> Negotiate pricing and contract terms to reach mutually beneficial agreements. </li> <li> Manage existing contracts and renewals. </li> <li> Sales reporting - tracking sales activity, pipeline management, and providing regular updates to sales management. </li> <li> Utilize Salesforce and Oracle reports to track, gather and analyze sales data. </li> <li> Engage customers to broaden the breadth purchased by current customers. </li> <li> Provide effective customer service as required on issues with orders or contracts. </li> <li> Prepare proposals, RFP responses, bid submissions, quote requests and inquiries from assigned accounts. </li> <li> Assist in marketing efforts. </li> <li> Maintain accurate and complete records of all account contacts, activities, and a development pipeline of opportunities - using Salesforce and internal systems. </li> <li> Represent the company at approved seminars, shows and conferences. </li> <li> Establish high level contact relationships at current and potential customer locations. </li> <li> Develop a thorough knowledge of the customer organizational and operational structure and understand who can influence buying decisions. </li> <li> Provide up to date account plans and strategies, action plans, and recent activity and target dates. </li> <li> Control expenses and manage resources effectively to meet budget requirements. </li> <li> Support and communicate with our affiliated agencies - providing sales intel, new product and service development, pricing comparisons. </li> <li> Focus sales efforts to help our affiliated agencies grow employment for people who are blind. </li> <li> Assist leadership in preparing sales results, data and reports for meetings and special projects. </li> <li> Support customer care and finance departments by supplying data, information and interacting with customers to solve order or payment issues. </li> <li> Control expenses and manage resources effectively to meet budget requirements. </li> <li> Prepare and submit expense reports timely and maintain other administrative forms and reports as directed. </li> </ul> This job description does not imply that these are the only duties to be performed. The incumbent in this position will perform such other tasks as may be required for the effective operation of the Division/Department upon receipt from his/her supervisor. NIB IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER NIB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Sales Manager

Job Identification <ul> <li>Job Title: Senior Product Development Engineer, Commodities</li> <li>Department: Engineering</li> <li>Reports to: Program Director, Product Engineering</li> <li>Location: Alexandria, VA or Remote if outside the metro area</li> <li>Grade: 19</li> <li>FLSA Status: Exempt</li> </ul> Statement of Purpose The Senior Product Development Engineer, Commodities leads the technical assessment and costing analysis as part of the new product development team. Supports Product Managers and the Business Development team throughout new product development efforts; primary responsibility is to drive the timely and accurate development of Product Development Plans (PDP). Provides informed manufacturing, technical and cost assistance to NIB associated agencies and NIB staff. Provides supplemental support to Product Management and Business Development team efforts as assigned. Responsibility for the Work of Others This position does not directly supervise employees; however, requires cross-functional project management to achieve objectives. Acts as an independent thinker to support product development and maintenance efforts of NIB associated agencies and NIB staff. Coordinates activities of agency personnel to complete necessary PDP and other documentation. Business Communications <ul> <li>Employees in Other Divisions Continually</li> <li>NIB Associated Agencies Continually</li> <li>Suppliers and Professional Organizations Occasionally</li> <li>Federal and/or State Government Agencies Occasionally</li> </ul> Supervision Receives overall direct management from Program Director, Product Engineering, works independently to complete assignments and requires limited supervision. Receives project-specific assignments from Product Managers as a member of the commodity development team. Education The incumbent should have a bachelor's degree in Engineering or associated field from an accredited university or college; or, if non-degreed, at least eight years in related responsible positions is required. An equivalent combination of education and experience is also acceptable. Training and Specialized Knowledge Strong people skills Product cost analysis Highly detailed, organized, and analytic Project Development/Management knowledge Experience and knowledge of current manufacturing processes and techniques Core Competencies <ul> <li>Accountability</li> <li>Communication Skills</li> <li>Ethics / Integrity</li> <li>Customer Care</li> <li>Job Knowledge/ Technical Skills</li> <li>Process Improvement</li> </ul> Experience <ul> <li>Previous experience in working with people who are blind is desirable. Eight or more years' experience in related field, with emphasis on the following categories:</li> <li>New product development.</li> <li>Process design and start up. </li> <li>Engineering and Project Management.</li> <li>Resource allocation, budgeting.</li> <li>Equipment, facility, and materials management </li> <li>Government procedures and regulations.</li> <li>Cost analysis</li> </ul> Travel Up to 33% Specific Duties and Responsibilities <ul> <li>Communicates in a timely and effective manner regarding all assigned projects, reviews and comments on government specifications, commercial item descriptions, and other appropriate documents. </li> </ul> <ul> <li>Participates in and contributes to performance goals of assigned team. Coordinates and completes assignments and duties as required to reach annual NIB/team goals.</li> <li>Coordinates with other members of Engineering Team if needed in developing methods to improve agency operations for items on the Procurement List. </li> <li>Provides written reports, which will include trip reports, reviews and comments on government specifications, commercial item descriptions, and other appropriate documents.</li> <li>Work development engineering projects in business lines other than commodities as assigned.</li> <li>Performs Engineer Capability Reviews on associated agencies as assigned.</li> <li>Participates in other NIB projects such as RFA and CPI.</li> </ul>Lead Technical Assessment & Review for Commodity Product Development<ul> <li>Serve on commodity development project teams as lead engineer for new products.</li> <li>Participates in project status meetings with all project team members (including NPA) to manage the progress of the project and ensure that milestones are met.</li> <li>Responsible for the development and performs technical review of the Project Development Plans (PDP) created with the non-profit agencies; resulting in timely, complete and accurate PDPs for project completion and submission to customer and AbilityOne Commission.</li> <li>Train and provide additional assistance to agency personnel, as required, on the PDP development process, including group training on PDP Cost and PDP Sum documents as assigned.</li> <li>Provide NIB Product Management and AbilityOne Development teams with frequent status updates regarding in-process and completed PDPs.</li> <li>Provide support to agency staff in preparation for Pre-Award survey by a government survey team.</li> </ul>Provide Technical Expertise<ul> <li>Provide technical assistance and engineering support to associated agencies for new and existing products.</li> <li>Support agency and NIB staff through ad hoc research in support of specific projects or broader topics; most often resulting in documented summary and recommendations.</li> <li>As needed, assist in project start-up initiatives after project has been placed on the procurement list.</li> <li>Evaluate requests for assignment (RFA) and provide recommendations to Product Managers/AbilityOne Development regarding capacities and capabilities of associated agencies.</li> <li>Facilitate communications with other NIB engineers and staff; ensure and participate in cross-training and awareness.</li> </ul>This job description does not imply that these are the only duties to be performed by this employee. The incumbent in this position will perform such other tasks as may be required for the effective operation of the Division/Department upon the request by his/her supervisor. NIB IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER NIB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Senior Product Development Engineer, Commodities

Job Identification <ul> <li> Job Title: Senior Specialist, Human Resources </li> <li> Department: Human Resources </li> <li> Reports to: Director, Human Resources </li> <li> Location: Alexandria, VA </li> <li> Grade: 18 </li> <li> FLSA Status: Exempt </li> </ul> Statement of Purpose Provide program management for NIB's recruitment, engagement, compliance, rewards and recognition, Veteran and Military Spouse Employment initiatives. C hampion opportunities for people who are blind. Provide guidance, consultation, and support to employees within NIB and our associated agencies. Business Communications <ul> <li> Employees in Other Divisions Continually </li> <li> Supervisory Personnel Frequently </li> <li> NIB Associated Agencies Occasionally </li> <li> Federal and/or State Government Agencies Frequently </li> <li> U.S. AbilityOne Commission Occasionally </li> <li> Consumer Organizations Occasionally </li> <li> Virginia, Values, Veterans (V3) Frequently </li> <li> DoD Military Spouse Career Accelerator Pilot (MSCAP) Occasionally </li> </ul> Education Bachelor's degree from an accredited university or college preferred. An equivalent combination of education and experience may also be acceptable. Training and Specialized Knowledge <ul> <li> Knowledge of talent acquisition </li> <li> Familiarity with employee relations and engagement best practices </li> <li> Knowledge of military veteran and military spouse recruitment </li> <li> Strong computer proficiency including MS Office including Outlook, Word, Excel and PowerPoint </li> <li> Previous experience working within an HRIS platform. Paycom experience preferred. </li> <li> Strong presentation skills </li> </ul> Core Competencies <ul> <li> Accountability </li> <li> Communication Skills </li> <li> Ethics /Integrity </li> <li> Customer Care </li> <li> Job Knowledge/ Technical Skills </li> <li> Process Improvement </li> </ul> Experience Six (6) plus years' experience in a human resource related role specifically employee recruitment. Previous experience in a recruitment firm as a recruiter and business development manager preferred. Familiarity with blind recruitment and military veteran programs helpful. Travel 15% travel. Will require travel within the Washington, DC metro area and periodically to recruitment fairs in the DC metro region including blind and veteran conference events outside of the DC Metro area. Specific Duties and Responsibilities Talent Acquisition <ul> <li> Manage the talent acquisition program that spans employer branding, recruitment marketing, recruitment, candidate relationship management, an onboarding plan that involves succession planning and talent development, and continuous strategic alignment with C-level goals to include: <ul> <li> Identifying candidates who are likely to provide an excellent culture fit. </li> <li> Find/creating new roles if a compelling candidate is available in the market. </li> <li> Assess passive candidates for possible roles in the organization. </li> </ul> </li> </ul> <ul> <li> <ul> <li> Position NIB as a preferred employer, building an uninterrupted talent pipeline. </li> </ul> </li> <li> Establish strong relationships with area employment agencies and manage NIB temporary employee usage. </li> <li> Job Description Evaluation and Maintenance: based on information from hiring manager, create new job descriptions for newly created positions; ensure all job descriptions are consistent in format and content. </li> <li> New Hire Orientation: Manage, develop, expand, and improve upon NIB's new hire orientation program to create a positive and effective learning experience for new employees. </li> <li> On-boarding: Manage the on-boarding and exit of all employees, temporary employees, and consultants. Provide a positive experience for new employees during their first months at NIB. </li> <li> Conduct exit interviews, analyze data, and make recommendations to the Director, Human Resources, for corrective action and continuous improvement. </li> <li> Assists with employee opinion surveys and analysis. Help build a stronger system of internal communication and information sharing to enhance overall team effectiveness. </li> <li> Develop and analyze the NIB turn-over report monthly. </li> <li> Maintain NIB's relationships" with local (State, County and City) Workforce Development and Economic Development entities. </li> </ul> Compliance <ul> <li> Develop, implement, and enforce human resource policies, processes, and procedures. Understand and implement HR laws and regulations. </li> </ul> Engagement <ul> <li> Help develop programs to enhance NIB's employee engagement initiatives. </li> </ul> Employee Relations <ul> <li> Respond to employee relation issues, such as employee complaints and harassment allegations. With assistance from the Director, Human Resources, direct the Performance Improvement Plans for employees who are not performing to standards. </li> <li> Coach and train managers in their communication, feedback, recognition , and interaction responsibilities with the employees who report to them. Make certain that the managers know how to successfully, ethically, honestly, and legally communicate with employees. </li> </ul> Rewards and Recognition <ul> <li> Rewards and Recognition Programs: Establish programs to enforce a stronger link between rewards and performance, examine avenues for ongoing employee recognition by leading focus groups to gather employee ideas. Provide program improvement recommendations to Director, Human Resources, once approved responsible for implementation and communication of new program/enhanced program. </li> </ul> Veterans <ul> <li> Create awareness among Veterans and Military Spouses respective organizations through event attendance and information sharing. </li> </ul> <ul> <li> NIB Liaison to Virginia, Values, Veterans (V3) certification program. </li> <li> Maintain NIB's good standing" status with Virginia, Values Veterans (V3) program. </li> <li> Exhibit at V3 Job Fairs (monthly, quarterly) </li> <li> Participating in V3 Summits </li> <li> Provide V3 Quarterly reports (mandatory) </li> <li> NIB Liaison to evolve DOL-VETS Employment Navigator and Partnership Program (ENPP) in coordination with AbilityOne and SourceAmerica </li> <li> NSITE, BSC, and NPA's </li> <li> Develop potential DoD Skillbridge capabilities across NIB. </li> <li> NIB Liaison to DoD Military Spouse Career Accelerator Pilot (MSCAP) </li> <li> Manage program budget. </li> </ul> This job description does not imply that these are the only duties to be performed. The incumbent in this position will perform such other tasks as may be required for the effective operation of the Division/Department upon receipt from his/her supervisor. NIB IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER NIB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Senior Specialist, Human Resources

Job Identification <ul> <li> Job Title: Senior Specialist, Product Engineering </li> <li> Department: Productivity and Product Engineering </li> <li> Reports To: Program Director, Product Engineering </li> <li> Grade: 18 </li> <li> Location: NIBHQ - Alexandria, Virginia </li> <li> FSLA Status: Exempt </li> </ul> Statement of Purpose Provides engineering support to the Engineering Group to develop and maintain efficient and effective production of quality products. Supports the products department in driving product development through coordination of the Engineering Department. Provides supplemental support to all Business Line Engineers as assigned. This position exists to support the Engineering Department in achieving their annual sales and Blind Work Year (BWY) goals. Assumes the duties of product engineers when assigned by Program Director when a team member is unable to perform their duties. Business Communications <ul> <li> Employees in Other Divisions Continually </li> <li> Supervisory Personnel Continually </li> <li> Engineering & Nonprofit Agency Personnel Continually </li> <li> Suppliers and Professional Organizations Occasionally </li> </ul> Education Technical/Engineering Bachelor's Degree from an accredited university or college. An equivalent combination of education and experience may also be acceptable. Core Competencies <ul> <li> Accountability </li> <li> Communication Skills </li> <li> Ethics /Integrity </li> <li> Customer Care </li> <li> Job Knowledge/ Technical Skills </li> <li> Process Improvement </li> </ul> Training and Specialized Knowledge The ideal candidate will have strong organizational skills. Must have a good working knowledge of office practice and procedures and have thorough knowledge of computer and word processor operations, filing systems and report design. Be able to process and verify data supplied by the associated Nonprofit Agencies' (NPA) and serve as a resource when directed. Must be able to visualize the manufacturing process as described by the engineer or NPA contact. Must have time-study experience and participated in manufacturing support training. Experience Six to eight years' experience in administrative, data processing and database management activities with highly developed communication skills. Actual experience in manufacturing preferred . Must demonstrate initiative, self-assurance and be able to interpret, correct, verify, and distribute product development plans as guided by development engineers. Travel 10- 30% Specific Duties and Responsibilities <ul> <li> Exercises responsibility for proper form or format, accuracy of data input from Nonprofit Agency (NPA), spelling, grammar, and clarity of meaning regarding Product Development documents. Works with the Development Engineer proofing documents, verifying quotes and labor steps related to development plans and forms. Acts as intermediary between engineer and NPA when necessary. </li> <li> Compiles, interprets, and prepares special reports as needed. </li> <li> Acts as primary contact for NPA capability surveys, and tracks Engineering Reviews for Program Director Product Development. </li> <li> Maintains documents on shared drive and ensures that project documents flow from product development plan through pricing. Monitors and conducts follow-ups with Pricing Support Team to keep all stakeholders current on project status. </li> <li> Independently manages own responsibilities, including coordination with Engineering staff as well as NPA counterparts. </li> <li> Establishes and maintains a running count on New Employment and Project counts for Products Department. </li> <li> Provides support to all Engineering team members. </li> <li> Ensures necessary final engineering documents are submitted by the NPAs on schedule for quarterly product launches. Collects and reviews Safety Data Sheets for completeness, proper format, and adherence to Fed Std 313 requirements. </li> <li> Sets up conference calls and notifies relevant parties. Performs first and most important clerical review of the Project Development Plan after agency has submitted. </li> <li> Verifies quotes, labor rates and reasonableness of the plan. Provides follow-up with Product Development Specialist (PDS) and pricing analyst to move package to the next phase. </li> <li> Coordinate with appropriate product management staff members for item product descriptions and commercial product descriptions. </li> <li> Communicates in a timely and effective manner regarding all assigned projects, reviews and comments on government specifications, commercial item descriptions, and other appropriate documents. Participates in and contributes to performance of assigned team. </li> <li> Responsible for management of NPA Capabilities documents and files on a cloud-based storage system, ensuring that the information is readily available to NIB staff. Examines the capability reviews for completeness and format before documents are routed to the Program Director of Product Engineering. </li> <li> Responsible for management and maintenance of NPA Capabilities Survey Database. Coordinates with agencies to update the database as needed, validate key elements from the survey, and to document updated data inputs in a timely manner. Drafts and publishes NIB wide announcements of approved changes made to the NPA capabilities survey. Provides training as needed to NIB staff on how to use and navigate the Oracle Analytics Cloud Service (OACS) report. </li> <li> Conducts Engineering Review visits to NPAs as assigned by the Program Director of Product Engineering. Drafts Capability Reviews reports upon completion of Engineering Review. Assesses and comments on NPA Capabilities and provides written reports to the Program Director of Product Engineering in a timely manner. </li> <li> Consults on grant applications. </li> <li> Participates as member of the Internal Review and/or Source Selection Board teams as required throughout the Request for Proposal (RFP) project assignment process. Makes recommendations for NPA selection, based on review and analysis of RFP responses </li> </ul> This job description does not imply that these are the only duties to be performed. The incumbent in this position will perform such other tasks as may be required for the effective operation of the Division/Department upon receipt by his/her supervisor. NIB IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER NIB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Senior Specialist, Product Engineering

Job Identification <ul> <li> Job Title: Specialist, Human Resources </li> <li> Department: Human Resources </li> <li> Reports to: Director, Human Resources </li> <li> Location: Alexandria, VA </li> <li> Grade: 17 </li> <li> FSLA Status: Non-exempt </li> </ul> Statement of Purpose To provide support to the Senior Vice President and CFO, Administration and Management, Director, Human Resources, Manager, Learning and Development, Program Director, Human Resources, and other members of the Human Resources department on administrative and other projects. The Specialist, Human Resources functions as the back-up to the Senior Specialist, Payroll. Business Communication <ul> <li> Employees in Other Divisions Regularly </li> <li> Supervisory Personnel Regularly </li> <li> Associated Agency Personnel Regularly </li> <li> Federal and/or State Government Agencies Occasionally </li> <li> Third Party Vendors and Contractors Frequently </li> </ul> Education An associate's degree from a regionally accredited university or college is preferred but not required. An equivalent combination of education and experience may also be acceptable. Training and Specialized Knowledge <ul> <li> Strong writing and proofing skills </li> <li> Experience in and demonstrated ability to coordinate multiple tasks; meeting deadlines, initiative and follow through </li> <li> Knowledge of payroll and HRIS systems, preferably Paycom </li> <li> Exceptional customer service focus, including attention to producing quality results </li> <li> Ability to anticipate needs beyond general completion of assigned tasks </li> <li> Ability to exercise considerable discretion and independent judgment </li> </ul> <ul> <li> Strong proficiency in MS Office, including Outlook, Word, Excel, and PowerPoint </li> </ul> <ul> <li> Strong written and verbal communication skills </li> <li> Self-directed, detail-oriented, and problem solver </li> </ul> Core Competencies <ul> <li> Accountability </li> <li> Communication Skills </li> <li> Ethics/Integrity </li> <li> Customer Care </li> <li> Job Knowledge/Technical Skills </li> <li> Process Improvement </li> </ul> Experience Three (3) to five (5) years of human resources-related experience. Travel Up to 5 percent to support NIB-related annual conferences and special events Specific Duties and Responsibilities Human Resources <ul> <li> Provides support to the Director, Human Resources in the talent acquisition initiatives of the organization. </li> <li> Drafts and reviews correspondence and internal communications materials for Senior Vice President and CFO for accuracy and clarity </li> <li> Supports Senior Vice President and CFO and Director, Human Resources with the development and execution of human resources strategic initiatives </li> <li> Analyze various information and reports. Drafts reports and presentations for the Senior Vice President and CFO </li> <li> Revise weekly HR reports for regular submission to leadership and provide quarterly updates to Agency Executives </li> <li> As a member of the Onboarding Team, will maintain and update employee directories, external and internal organization charts, and obtain contact information for business cards </li> <li> Maintain the ISO9001 Organizational Chart process </li> <li> Research and report on human resources trends </li> <li> Support, as needed, recruitment databases, archives and information files through the Paycom System </li> <li> Process Paycom changes by submitting Personnel Action Forms for tracking and documentation </li> <li> Maintain data on employee demographics, analyze and create compensation analysis reports for internal and external hiring </li> <li> Generate offer letters for internal promotions, obtain signatures from employees, and document the process in the employee file </li> <li> Assist with On-Boarding program including Orientation and Agency Visits </li> <li> Provide administrative and logistical support for Human Resources Forums and New Executive Orientation (NEO) </li> <li> Reconcile travel reimbursement for Senior Vice President and CFO and Learning and Development Manager </li> <li> Monitor job descriptions and contribute to the ongoing job description project to obtain updates from management </li> <li> Assist the front desk by answering NIB phone calls when needed in the absence of the receptionist </li> <li> Assist NIB personnel by addressing questions or providing direction as required </li> <li> Organize and distribute information for HR meetings </li> <li> Collect and distribute mail for the Human Resources Department </li> <li> Monitor retention agreements and provide Finance with updated reports </li> <li> Collaborate with HRIS Lead and meet with Paycom representatives to maintain good relations and establish continuous improvement </li> </ul> Payroll <ul> <li> Support Senior Specialist, Payroll with NIB's bi-weekly payroll when needed </li> <li> Process payroll and staff changes within the Paycom payroll system </li> <li> Prepare bi-weekly salary reports for Senior Vice President, CFO Administration and Management and Director, Human Resources </li> <li> Support maintenance of timekeeping functions in Paycom, NIB's payroll and human resources platform </li> <li> Provide salary and census information reports as needed: <ul> <li> Human Resources department </li> <li> Outside vendors as necessary </li> </ul> </li> </ul> Performance Management <ul> <li> Assist the Program Director, Human Resources in creating Performance Review and set up performance review rating scale annually </li> <li> Test the process for efficiency and address any issues that arise during the performance review period </li> <li> Coordinate training for Mid-Year and Year-End Performance Reviews </li> <li> Monitor all Performance Reviews and ensure follow up actions are taken </li> <li> Assist with the implementation of a comprehensive instructional guide for all employees to follow when completing and reviewing performance reviews </li> <li> Collaborate with Senior Specialist, Payroll to set up compensation transactions in Paycom </li> </ul> Special Projects <ul> <li> Assists with logistics at NIB-sponsored conferences, forums, and meetings </li> <li> Support the Learning and Development Manager in Employee of the Year functions by monitoring submitted forms, generating a report for the selection committee, and reconciling reimbursements for EOYs and agencies. Help as an alternative to the Learning and Development Manager </li> </ul> <ul> <li> Generate and dispatch certifications to Agency Employees of the Year, ensuring accuracy and an acceptable design for distribution </li> <li> Supervise processes and revise standard operating procedures as needed </li> <li> Responsible for SOP-15 organizational charts and job descriptions. Provide support during internal and external audits to ensure compliance </li> </ul> Learning Management <ul> <li> Provide support in the assessment and implementation of the Learning Management System (LMS) </li> <li> Act as Co-Administrator and designated successor </li> <li> Proofread and format correspondence for Learning and Development Manager </li> <li> Monitor training progress and record employees who have finished courses using the LMS </li> <li> Assist Learning & Development Manager in reviewing courses and assigning training to employees through the LMS </li> </ul> This job description does not imply that these are the only duties to be performed. The incumbent in this position will perform such other tasks as may be required for the effective operation of the Division/Department upon receipt by his/her supervisor. NIB IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER NIB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Specialist, Human Resources

Learn more about free job search tools, learning opportunities, and exclusive member events.

Discover CareerCircle

Access resources to advance your job search and career growth.

Tools & Training

Explore a wide range of job opportunities that match your skills and career goals.

Search Jobs

Create a professional resume that captures the attention of top employers with our easy-to-use tool.

Resume Builder

Prepare for your next interview with our expert tips and strategies.

Interview Prep

Discover in-depth profiles of leading employers to find your ideal workplace.

Search Companies

Develop in-demand skills with curated courses for today’s job market.

Courses

Access career resources and job postings anytime, anywhere with our app.

Mobile App

Source skilled talent and build your team.

Talent Acquisition

Access skilled talent ready to excel via our AI-driven platform, virtual events, and recruitment services.

CareerCircle TalentConnect

Transform your workforce and hiring practices with essential training and continuing education.

InclusiveU

Broaden your talent pool with dedicated support for individuals with disabilities.

Getting Hired Powered by CareerCircle

Mission aligned solutions supporting Non-Profit Organizations, Educational Institutions, Local Workforce Development Boards, and Learning Providers.

Upskilling & Job Advocacy

Upskilling solutions designed to empower members with in-demand skills training and ongoing support for successful certificate completion.

CareerReady

Job advocacy solutions to connect job seekers to inclusive employers through dedicated recruiting support.

CareerAdvocacy

Learn how we connect all communities with careers and build skilled talent pipelines.

About CareerCircle

Discover answers to common questions and gain insights into our goals and services.

Reach out to us for inquiries, support, or to learn more about our mission and services.

Contact

Explore our blog for latest news and trends for job seekers and employers.

Blog

Access our virtual career fairs, job seeker workshops, and employer focused webinars.

Events

Discover valuable resources to enhance your hiring strategy and drive organizational success.

Employer Resources

Get the latest news and updates on our mission, partnerships, and community impact.

National Industries for the Blind Jobs

Browse National Industries for the Blind Jobs

JOB SEEKERS

EMPLOYERS

COMMUNITY PARTNERS

ABOUT

RESOURCES