Academic Program Specialist Faculty Experience and Global Scheduling Non-Exempt, Contingent II, Fulltime, Pay Grade 9 Location: Stateside, Adelphi, MD JOB SUMMARY Under general supervision, independently coordinates the operational tasks involved in the day-to-day administration of one or more major academic programs, such as Faculty Promotion and Tenure, Residency Recruitment and Training, Continuing Education, Professional Development, and Admission and Registration. PRIMARY DUTIES<ul><li>Receives, screens, and responds to inquiries on the phone or in writing. Provides general information about the program such as admission requirements, basic academic policies, and general program content.</li><li>Coordinates administrative processes involved in supporting academic programs, which typically include recruitment, selection, admission, registration, orientation, and progression of students, residents, or participants.</li><li>Ensures that all required forms and documentation are complete. Compiles, updates, and maintains all records related to assigned administrative processes.</li><li>Provides administrative support to the committee that administers the appointment, promotion, and tenure review of faculty.</li><li>Assists in planning and coordinates all activities involved in organizing lectures, conferences, seminars, workshops, symposiums, and special events such as staff retreats.</li><li>Participates in all efforts to promote and publicize the program, such as recruitment fairs and professional conferences.</li><li>Assist in the design, editing, and preparation of drafts of marketing, public relations, and other informational materials. Coordinates printing and publication requirements with the University or other external resources.</li><li>Collects and enters information needed for the database and tracking system on program activities. Compiles statistics, presents these in table or chart format, and prepares reports for program evaluation, compliance, and survey participation purposes.</li><li>Prepares, organizes, and disseminates class or conference schedules, course descriptions, outlines, syllabi, handouts, and other similar materials through close coordination with faculty.</li><li>Serves as a liaison between students, residents, or faculty and department staff regarding payroll, benefits, reimbursements, and other administrative matters. Assists with travel, housing, and visa requirements.</li><li>Assists in the preparation of grants and contracts, and project proposals.</li><li>Maintains and monitors the budget. Records details of financial transactions and processes documents such as invoices, vouchers, receipts, reimbursements, and requisitions. Prepares financial statements and summaries.</li><li>Assists with program evaluation activities and recommends ways to efficiently utilize space, equipment, and personnel resources.</li><li>May supervise the activities of clerical staff, including establishing priorities, training, and evaluating performance.</li></ul>Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties assigned. Specific duties and responsibilities may vary based upon departmental needs. MINIMUM QUALIFICATIONS<ul><li>Bachelor's degree</li><li>One year of experience in administrative staff work in which program coordination in a directly related field was a primary responsibility.</li></ul>REQUIRED KNOWLEDGE/SKILLS/ABILITIES<ul><li>General knowledge of business English, spelling, and grammar.</li><li>General knowledge of and skill in the use of word processing, databases, and spreadsheet software to produce documents and maintain information.</li><li>Skill in performing basic mathematical computations.</li><li>Ability to present statistical material in table, chart, or graph form.</li><li>Ability to plan, organize, and prioritize multiple tasks and assignments.</li><li>Ability to handle confidential and sensitive matters with tact and discretion.</li><li>Ability to communicate effectively orally and in writing. Ability to understand and follow oral and written instructions.</li><li>Ability to establish and maintain effective working relationships.</li><li>Ability to operate computers and other office equipment.</li><li>Ability to train, supervise, and evaluate personnel.</li></ul> All submissions should include a cover letter and resume . The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu . Benefits Package Highlights:<ul><li>Generous Time Off: Enjoy 11 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). Time off rates will be prorated based on the number of hours worked.</li><li>Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Contingent II employees who work on average 30 or more hours per week (130 hours per month) are eligible for subsidized state of Maryland medical and prescription benefits. Contingent II employees who work on average less than 30 hours per week but at least 20 hours per week are eligible for a stipend to assist in the purchase of a health plan.</li><li>Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. NOTE: CII Part-time employees working less than 0.5 FTE are not eligible for LTD.</li><li>Retirement Stipend: Contingent II employees receive a retirement stipend equal to 7.25 percent of their base salary and are eligible to contribute to a supplemental retirement account (SRA).</li><li>Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide subsidies or matching funds.</li><li>Tuition Remission: CII employees are eligible immediately for Tuition Remission at UMGC or at University of Maryland College Park. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.</li></ul> SS Contingent II_2020.pdf (umgc.edu) Hiring Rate: $46,736.00

public

Academic Program Specialist

Chief Learner Experience and Success Officer Office of the University President Exempt, Regular, Full-time University of Maryland Global Campus (UMGC) is seeking a Chief Learner Experience and Success Officer (CLESO) to lead the evolution of our next generation learner-centered activities. Reporting directly to the University President/CEO, the CLESO serves as the chief architect of the learner journey, overseeing academic success, student affairs, digital engagement, and workforce readiness for 100,000 learners in more than 20 countries around the globe. This role ensures a seamless, students-first experience by visualizing and impacting every aspect of learner interactions from the moment a learner inquires through graduation and beyond. This requires integrating academics, learner support services, and career development as well as working with fellow executives who lead teams that also engage with learners within a global data-driven, technology-enhanced learning ecosystem. As a key member of the senior executive team (SET), the CLESO serves as a critical strategic partner to the other UMGC leaders to ensure that enterprise resources, technology, and operational strategies align with student success priorities. They also serve as Team Lead on the SET in all things learner-facing. They will be experienced with: (1) the various ways a University can certify or develop acquired skills and abilities (i.e., learning) including the various modalities (F2F, hybrid, online, CBE, etc.); (2) the various markets seeking credentials (B2C, B2B, military, corporate, transfer); and (3) common challenges for adult learners and contemporary solutions for overcoming them. They will be relentlessly focused on key learner performance metrics (i.e., success, satisfaction, completion, persistence, graduation) at both the micro and macro levels as well as delivering on initiatives that impact those metrics. The CLESO directly oversees the Chief Academic Officer (CAO) and Chief Student Affairs Officer (CSAO) teams, ensuring that academic leadership and learner engagement efforts are fully integrated to support learner retention, completion, well-being, and career advancement. This role also works in a matrixed organization to deliver career-aligned, flexible education pathways that meet the evolving needs of military learners, corporate employees, and non-traditional learners around the globe. As an established professional global executive with well-documented expertise in learner experience innovation, the CLESO also represents UMGC in higher education policy discussions, workforce development partnerships, and learner success research initiatives. The CLESO is the driving force behind an integrated, technology-enhanced learner journey. A spirit of collegiality, camaraderie, and collaboration as well as a willingness to balance rolling up your sleeves with empowering others, is also of significant importance in this highly visible position. Relocation to the Maryland/Washington, D.C./Northern Virginia metro area is required. Upon relocation, the position is hybrid in the office at least 3 days/week and as needed. Additional accountabilities include the following: Executive Leadership & Institutional Strategy <ul><li>Serves as the senior leader for learner experience strategy, ensuring alignment with the University President/CEO's vision and enterprise mission</li><li>Leads the CAO and CSAO teams to ensure a fully integrated comprehensive academic and student affairs strategy that places the learner at the center of all things and surrounds them with all necessary support infrastructure</li><li>Partners with the COO to align institutional resources, budgeting, and operational infrastructure with student success initiatives</li><li>Works cross-functionally with the UMGC Leadership Council to create a data-driven, students-first decision-making culture</li><li>Represents the University at national education forums, workforce development and intelligence discussions, and policy conversations that impact student success and academic innovation</li><li>Conducts regular meetings to review how our current products (the comprehensive experiences) are performing in the market and to chart future resulting activities</li></ul> Holistic Student Experience & Success Strategy <ul><li>Visualizes the entirety of the learner experience-academic and non-academic from the learner's vantage point and operates a continuous improvement model on all aspects</li><li>Seeks new ways to acknowledge learning while always ensuring rigor and quality evaluations</li><li>Develops and executes a comprehensive learner experience strategy, integrating academic support, career readiness, student affairs, and workforce-aligned learning pathways</li><li>Oversees learner engagement and feedback, learner leadership development programs, and virtual community-building efforts to strengthen retention and success</li><li>Implements AI-driven, real-time learner engagement analytics to proactively identify at-risk learners and improve learning outcomes</li><li>Utilizes data-driven student success models to monitor student persistence, retention, and career placement rates</li></ul> Digital Transformation & AI-Powered Student Engagement <ul><li>Partners with IT stakeholders and the ePMO in the development and implementation of AI-powered, data-driven student success platforms, ensuring personalized learning, virtual learner communities, and 24/7 support services</li><li>Leads the adoption of mobile-first learner engagement platforms, integrating chatbots, virtual coaching, and real-time support tools</li><li>Ensures the seamless integration of learning analytics, predictive modeling, and machine learning tools into the student experience</li><li>Develops interactive, immersive, and adaptive learning environments, leveraging augmented reality (AR), virtual reality (VR), and AI-enhanced course and curriculum design</li></ul> Military & Corporate Workforce Integration <ul><li>Partners with Global Military Operations (GMO) to strengthen strategic partnerships with military branches, government agencies, and defense contractors to expand educational access for active-duty service members, veterans, and military families</li><li>Oversees corporate and employer-sponsored education initiatives, developing customized training solutions for Fortune 500 companies, government agencies, and industry leaders</li><li>Scales military-to-civilian career transition pathways, ensuring that military training translates into degrees, degree credits, and workforce-recognized certifications and credentials</li><li>Expands virtual internships, corporate apprenticeships, competency-based education (CBE) models, and workforce intelligence to align academic programs with real-world workforce demands</li></ul> Breaking Down Silos & Leading Cross-Functional Collaboration <ul><li>Aligns academic affairs, student affairs, enrollment management, and technology teams to create a shared learner-centered vision and learning experience</li><li>Establishes student success dashboards, shared data systems, and predictive analytics models to enable real-time insights on learner engagement, learning outcomes, and career readiness</li><li>Drives continuous innovation and enterprise agility, ensuring that all student success strategies are future-focused, technology-enhanced, and workforce-aligned</li><li>Performs other job-related duties as assigned by the University President/CEO</li></ul>Required education & experience: A demonstrated ability to get things done; an earned doctoral degree or other terminal degree from an accredited institution of higher learning; at least ten years of executive leadership in some combination of the following: academic affairs, learner experience, student affairs, ed-tech, military education, corporate learning, and/or online higher education roles; a demonstrated ability to (1) act with a sense of non-chaotic urgency, minimal drama and (2) prioritize effectively while separating signal from noise in a VUCA environment; recognized as a national or global expert in learner experience, digital learning, and workforce-aligned education strategies; as well as the gravitas of an emotionally intelligent, professionally mature global executive. Preferred experience: Demonstrable evidence of critical thinking, tact, nuance, and diplomacy expertise in actions and both verbal and written communications; strong expertise in AI-driven learner engagement, behavioral analytics, and workforce development; deep knowledge of noncredit and other learning models, stackable credentials, comprehensive learning records, competency-based learning models, and other current innovations occurring within the higher education industry; proven track record of leading large-scale student success initiatives, cross-functional teams, and digital transformation projects; and comfortable leading in a shapeshifting organization characterized by fluid structures, cross-functional collaboration, a culture of innovation, technology-driven agility, customer-centric approach, and resilient ecosystems. All submissions should include a cover letter and resume . The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu . Benefits Package Highlights:<ul><li>Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). For part-time employees, time off rates will be prorated based on the number of hours worked.</li><li>Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date.</li><li>Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD.</li><li>Flexible Spending Accounts: Available for medical and dependent care expenses.</li><li>Retirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).</li><li>Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.</li><li>Tuition Remission: Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.</li></ul>Hiring Range: $525,000.00 - $540,000.00

Chief Learner Experience and Success Officer

Adjunct Faculty Digital Media and Society Department of Information Technology UMGC Stateside Locations: Fayetteville, NC University of Maryland Global Campus (UMGC) seeks adjunct faculty to teach in the Digital Media and Web Technology Program. Specifically, we are seeking faculty for the following course: Digital Media and Society (CMST 301): A survey of technological advancements in the field of digital media and their impact. The objective is to explain how digital media has transformed the communication of ideas in society and to make responsible choices in the creation and consumption of digital media based on awareness of global, social, ethical, and legal contexts. Topics include social media, the visual display of information, ethics and privacy, participatory media, and the impact of digital media on culture. Required Education and Experience:<ul><li>Master's degree in a related field from an accredited institution of higher learning.</li><li>Professional experience in digital media.</li><li>Experience teaching adult learners and distance education is highly preferred.</li><li> This position is specifically to teach onsite at Fayetteville, NC.</li></ul>Preferred Education and Experience:<ul><li>Terminal degree (Ph.D., Ed.D., etc.) from a regionally accredited institution.</li><li>Knowledge of Adobe Creative Cloud applications (Illustrator, After Effects, InDesign, Photoshop, Premier, or Animate), Web technology (web design, development, or programming), Microsoft Office (PowerPoint, Word, Excel, and Access), or Virtual Reality (Unity or Unreal).</li></ul>Materials needed for submission<ul><li>Resume/ Curriculum Vitae</li><li>Cover letter highly preferred</li><li>If selected, candidates with international degrees may be required to submit translation/ degree evaluation from a NACES approved Vendor.</li></ul>Who We Are and Who We Serve UMGC-one of 11 degree-granting institutions in the University System of Maryland (USM)-is a mission-driven institution with seven core values that guide us in all we do. At the top of the list is "Students First," and we strive to do just that for our 90,000 students at home and abroad. From its start in 1947, UMGC has demonstrated its commitment to adult learners. We recognize that adult students need flexibility and options. UMGC is proud to be a global, 24-hour, institution of higher learning. The typical UMGC student is an adult learner juggling a career, family, and other priorities. Roughly 80% work full time, half are parents, and half are minority students. They are continuing their education to better themselves, their families, and their professional opportunities. UMGC is also a leading higher education provider to the U.S. military, enrolling 55,000 active-duty service members, reservists, National Guard members, veterans, and family members annually. We are proud of our military heritage and are committed to this service. The Adjunct Faculty Role at UMGC UMGC is committed to helping students achieve success not only with us, but also in their professional fields. As a result, we actively seek faculty members who are scholar-practitioners: professionals who are actively and successfully engaged in their field who additionally wish to help the next generation of professionals grow in their knowledge and expertise through education. Your role as an adjunct faculty member will be to:<ul><li>Actively engage students though frequent interaction that motivates them to succeed, and conveys a genuine energy and enthusiasm for their learning.</li><li>Guide students in active collaboration and the application of their learning in problem- and project-based learning demonstrations.</li><li>Provide rich and regular constructive feedback, utilizing rubrics effectively for the assessment of student work, and acknowledging student accomplishments.</li><li>Demonstrate relevant and current subject-matter expertise, and help students connect concepts across their academic program.</li><li>Provide feedback to your program chair on possible curricular improvements.</li></ul>The Digital Media and Web Technology program at UMGC To learn more about this program, including its description, outcomes, and coursework, please visit: https://www.umgc.edu/online-degrees/bachelors/web-digital-design Faculty Training at UMGC We are committed to your professional success at UMGC. Each new faculty member is required to successfully complete our online two-week new faculty orientation, FacDev 411, as a condition of hire. Position Available and will Remain Open Until Filled Salary Commensurate with Experience All submissions should include a cover letter and resume . The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu . Benefits Package Highlights:<ul><li>Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. NOTE: Adjuncts are not eligible for the State of Maryland subsidized rates. Adjuncts would be responsible for the total cost if enrolled.</li><li>Insurance Options: Term Life Insurance and Accidental Death and Dismemberment Insurance.</li><li>Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.</li></ul>For additional information please see: SS Adjunct Faculty_2020.pdf (umgc.edu) Hiring Range by Rank and Degree: Instructor: No Terminal Degree: Step 1 $806 - Step 11 $1,050 per credit hour Assistant Adjunct Professor: No Terminal Degree Step 1 $877 - Step 11 $1,127 per credit hour Assistant Adjunct Professor: Terminal Degree Step 1 $1,023 - Step 11 $1,288 per credit hour Associate Adjunct Professor: No Terminal Degree Step 1 $947 - Step 11 $1,205 per credit hour Associate Adjunct Professor: Terminal Degree Step 1 $1,202 - Step 11 $1,483 per credit hour Adjunct Professor: No Terminal Degree Step 1 $1,023 - Step 11 $1,288 per credit hour Adjunct Professor: Terminal Degree Step 1 $1,347 - Step 11 $1,645 per credit hour

Digital Media and Society, Department of Information Technology  - Adjunct Faculty

Adjunct Faculty Finance and Economics Department of Accounting and Finance UMGC Stateside Location: Honolulu, HI University of Maryland Global Campus (UMGC) seeks adjunct faculty to teach on-site in Honolulu, HI in the Business Administration program. Specifically, we are seeking faculty for the following course(s): Business and Economics of Sustainability (ECON 330): An introduction to natural resource and environmental economics. Students will apply basic economic literacy to environmental issues important to business and develop appropriate responses to help enterprises, government agencies, or advocacy organizations gain strategic advantage in the business environments in which they operate. Topics include benefit-cost analysis, valuation, market failure, pollution control, sustainable development, market-based environmental policy, and the economics of renewable and non-renewable resource management. Business issues related to the environment such as recycling, the circular economy, environmental offsets, corporate social responsibility, and green certification are explored. Business Finance (FINC 330): An overview of the theory, principles, and practices of financial management in a business environment. Topics include financial analysis and financial risk, characteristics and valuations of securities, capital investment analysis and decision making, the capital structure of the firm, financial leverage, and international finance. The aim is to examine financial information, identify issues and solve business problems, and make sound business decisions. Emphasis is on the application of financial theory and methods for solving the problems of financial policy that managers face. Required Education and Experience <ul><li>Master's degree in Finance or Economics, or a related field from an accredited institution of higher learning</li><li>Professional experience in Economics / Finance or related field</li><li>Experience teaching adult learners online and in higher education is strongly preferred</li><li> This position is specifically to teach on-site in Honolulu, HI. </li></ul> Preferred Education and Experience <ul><li>Terminal degree in Finance or Economics, or a related field from an accredited institution of higher learning</li><li>Certified Management Accountant certification</li></ul> Materials Needed for Submission <ul><li>Resume / Curriculum Vitae</li><li>Cover Letter highly preferred</li><li>If selected, candidates with international degrees may be required to submit a translation/degree evaluation from a NACES approved vendor.</li></ul> Who We Are and Who We Serve UMGC - one of 12 degree-granting institutions in the University System of Maryland (USM) - is a mission-driven institution with seven core values that guide us in all we do. At the top of the list is "Students First," and we strive to do just that for our 90,000 students at home and abroad. From its start in 1947, UMGC has demonstrated its commitment to adult learners. We recognize that adult students need flexibility and options. UMGC is proud to be a global, 24-hour, institution of higher learning. The typical UMGC student is an adult learner juggling a career, family, and other priorities. Roughly 80% work full time, half are parents, and half are minority students. They are continuing their education to better themselves, their families, and their professional opportunities. UMGC is also a leading higher education provider to the U.S. military, enrolling 55,000 active-duty service members, reservists, National Guard members, veterans, and family members annually. We are proud of our military heritage and are committed to this service. The Adjunct Faculty Role at UMGC UMGC is committed to helping students achieve success not only with us, but also in their professional fields. As a result, we actively seek faculty members who are scholar-practitioners: professionals who are actively and successfully engaged in their field who additionally wish to help the next generation of professionals grow in their knowledge and expertise through education. Your role as an adjunct faculty member will be to:<ul><li>Actively engage students through frequent interaction that motivates them to succeed and conveys a genuine energy and enthusiasm for their learning</li><li>Guide students in active collaboration and the application of their learning in problem- and project-based learning demonstrations</li><li>Provide rich and regular constructive feedback, utilizing rubrics effectively for the assessment of student work, and acknowledging student accomplishments</li><li>Demonstrate relevant and current subject-matter expertise, and help students connect concepts across their academic program</li><li>Provide feedback to your program chair on possible curricular improvements</li></ul> The Finance and Economics Program at UMGC Please visit the following link to learn more about this program, including its description, outcomes, and coursework: https://www.umgc.edu/academic-programs/course-information.cfm?course=FINC Faculty Training at UMGC We are committed to your professional success at UMGC. Each new faculty member is required to successfully complete our online two-week new faculty orientation, FacDev 411, as a condition of hire. Position Available and will Remain Open until Filled Salary Commensurate with Experience All submissions should include a cover letter and resume . The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu . Benefits Package Highlights:<ul><li>Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. NOTE: Adjuncts are not eligible for the State of Maryland subsidized rates. Adjuncts would be responsible for the total cost if enrolled.</li><li>Insurance Options: Term Life Insurance and Accidental Death and Dismemberment Insurance.</li><li>Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.</li></ul>For additional information please see: SS Adjunct Faculty_2020.pdf (umgc.edu) Hiring Range by Rank and Degree: Instructor: No Terminal Degree: Step 1 $806 - Step 11 $1,050 per credit hour Assistant Adjunct Professor: No Terminal Degree Step 1 $877 - Step 11 $1,127 per credit hour Assistant Adjunct Professor: Terminal Degree Step 1 $1,023 - Step 11 $1,288 per credit hour Associate Adjunct Professor: No Terminal Degree Step 1 $947 - Step 11 $1,205 per credit hour Associate Adjunct Professor: Terminal Degree Step 1 $1,202 - Step 11 $1,483 per credit hour Adjunct Professor: No Terminal Degree Step 1 $1,023 - Step 11 $1,288 per credit hour Adjunct Professor: Terminal Degree Step 1 $1,347 - Step 11 $1,645 per credit hour

Finance and Economics, Department of Finance and Accounting - Adjunct Faculty

Financial Solutions AdvisorOffice of Financial SolutionsFull-Time, Contingent II, Exempt, Pay Grade 1.1Location: Stateside Remote&nbsp;University of Maryland Global Campus (UMGC) seeks a Financial Solutions Advisor. Within the Office of Financial Solutions, the Financial Solutions Advisor (FSA) actively partners with learners and develops long term funding plans for their education, helping to remove financial obstacles to academic success. Leveraging in-depth knowledge of federal student aid, military benefits, employer benefits and self-pay options, the FSA consultatively reviews all funding options available based on a learner’s unique circumstance.&nbsp; With a goal of increasing access and affordability, the FSA also surfaces financial literacy resources and approaches solutions aimed at providing learners with an educational investment aligned with their goals.&nbsp; The Financial Solutions department is a high energy, fast-paced environment that relies heavily on data and technology to provide a superior learner experience. While interacting with learners and taking steps to find solutions, the FSA will regularly partner with colleagues in the Admissions, Success Coach, Financial Aid and Student Accounts departments.&nbsp; The FSA engages with learners in a variety of communication channels including email, SMS (text messaging), live chat, inbound calls, and outbound calls. A successful FSA is enthusiastic to financially guide learners from the earliest stages of admission through graduation. A skilled FSA employs a curiosity-based mindset to build rapport with learners and explores solutions to move learners forward in their educational journey.&nbsp;When partnering with financial aid applicants and users, accountabilities include:<ul><li>A thorough understanding of eligibility requirements and available grant and loan types available through the Title IV program</li><li>An in-depth navigational understanding of the Free Application for Federal Student Aid (FAFSA)</li><li>Partnership with learners through each step of the application process, including the provision of documentation needed to satisfy verification and C-flag requirements</li><li>Awareness of scholarship opportunities that require FAFSA completion</li><li>Access and use information within FAA Access to CPS and NSLDS (National Student Loan Data System)</li><li>Conveyance of important dates and deadlines related to disbursement of aid, balance due dates and UMGC’s disenrollment policy</li><li>Actively partner with learners through decisions related to changes in enrollment that may impact financial aid eligibility</li><li>Guide learner understanding of the R2T4 process and implications to balances owed as a result</li><li>Partner with Success Coaches on future course scheduling as related to program applicability of courses and Satisfactory Academic Progress (SAP)</li><li>Maintain competency and professional currency of Title IV regulations and UMGC scholarship opportunities</li></ul>&nbsp;When partnering with learners using military benefits, accountabilities include:<ul><li>Provide comprehensive counseling to learners regarding the full range of active duty and veterans educations benefits</li><li>Guide learners through the process of receiving military tuition benefits</li><li>Maintain knowledge of UMGC services to include hybrid classes and testing services at military and civilian sites</li></ul>&nbsp;When partnering with learners leveraging self-pay and employer benefits options, accountabilities include:&nbsp;<ul><li>Providing guidance through monthly payment plan enrollment and maintenance</li><li>Consulting with learners on ability to pay “out of pocket” along with balancing other life costs</li><li>Administers payments over the phone while adhering to PCI compliance standards</li><li>Offer advice to consult with employer about potential availability of tuition reimbursement</li><li>Determine if learners are employed with official partner of UMGC that may offer tuition benefits</li><li>Maintain understanding of partnership program and specific policies and attributes of learners affiliated with various employer partnerships</li><li>Communicate directly with learners to resolve overdue balances before account is escalated to internal and State of Maryland Collections processes</li><li>Maintain knowledge of state and institutional policies and regulations pertaining to payment due dates, disenrollment and the UMGC billing system</li></ul>&nbsp;General Responsibilities Include:<ul><li>Accurately document, maintain, and track all learner interactions, information, and progression through the Customer Relations Management system.</li><li>Meet departmentally set metrics standards monthly.</li><li>Employees that live within 50 miles of UMGC are required to work university commencement.</li><li>Employees are required to work some evening and weekend hours.</li><li>Employees may be required to work certain holiday hours based on business need.</li><li>Participate in recruitment and retention activities including attending virtual open house events, information sessions and webinars to offer funding guidance to new and returning learners.</li></ul>&nbsp;Requirement for 100% remote role:<ul><li>Home worksite furniture and equipment shall be provided by the successful hire.</li><li>UMGC will provide necessary office supplies, a laptop, monitor, and headset.</li><li>Network communication to non-public UMGC online information technology services and data shall be made only using the UMGC Virtual Private Network (VPN) to ensure data is transmitted through encrypted channels and proper authentication.</li><li>All computing equipment that is used, whether purchased by UMGC or the individual, must be connected to broadband internet through an Ethernet connection.</li><li>All computing equipment that is used must be connected to broadband internet with upload and download speeds of at least 25MBPS. You must also hardwire your laptop to the router through an ethernet connection.</li><li>Candidates may not perform personal business during scheduled work hours except for nonwork time, such as scheduled lunch and breaks.</li></ul>&nbsp;Required Education and Experience:&nbsp;&nbsp;<ul><li>An earned bachelor’s degree and two to three (2-3) years of relevant work experience in an applicable role.</li><li>Candidates must possess excellent customer service, time management, creative problem solving, interpersonal, oral and written communications skills, with strong attention to detail and accuracy.</li></ul>&nbsp;Preferred Education and Experience:&nbsp;&nbsp;&nbsp;<ul><li>Previous experience in any of the following areas: financial aid, student accounts, student finance, higher education admissions or enrollment management, recruiting, educational or training-industry sales, consultative inside sales of a service offering, call center or high-volume, customer service environment.</li><li>Experience leveraging CRM or call center applications and tools, such as a dialer is also preferred.</li><li>Bi-lingual English/Spanish</li></ul>&nbsp;Must be able to meet and maintain access requirements for secure federal and/or state websites, such as the National Student Loan Data System (NSLDS).&nbsp; This includes not being in default on any federal student loans.&nbsp;All submissions should include a cover letter and resume.&nbsp;The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.&nbsp;&nbsp;Workplace Accommodations:&nbsp;The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC’s Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at&nbsp;<a href="mailto:employee-accommodations@umgc.edu">employee-accommodations@umgc.edu</a>.&nbsp;&nbsp;Benefits Package Highlights:Generous Time Off:&nbsp;Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). Time off rates will be prorated based on the number of hours worked.Comprehensive Health Coverage:&nbsp;Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Contingent II employees who work on average 30 or more hours per week (130 hours per month) are eligible for subsidized state of Maryland medical and prescription benefits. Contingent II employees who work on average less than 30 hours per week but at least 20 hours per week are eligible for a stipend to assist in the purchase of a health plan.Insurance Options:&nbsp;Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. NOTE: C2 Part-time employees working less than 0.5 FTE are not eligible for LTD.Retirement Stipend:&nbsp; Contingent II employees receive a retirement stipend equal to 7.25 percent of their base salary and are eligible to contribute to a supplemental retirement account (SRA).Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide subsidies or matching funds.Tuition Remission:&nbsp; CII employees are eligible immediately for Tuition Remission at UMGC or at University of Maryland College Park.&nbsp; Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.&nbsp;<a href="https://careers.umgc.edu/static/sites/www/files/pdfs/SS%20Contingent%20II_2020.pdf">SS Contingent II_2020.pdf (umgc.edu)</a>&nbsp;Hiring Rate:$47,000.00

Financial Solutions Advisor

Military Education Coordinator Office of Stateside Military Operations Exempt, Contingent II, Full Time, Pay Grade 1.2 Location: Fort Detrick, MD The Military Education Coordinator will report to the Assistant Director (or Director) in the Office of Stateside Military Operations and work closely with military education centers to serve prospective and current students and facilitate hybrid class offerings and testing services to military/veteran and civilian students. The Military Education Coordinator is responsible for serving students via face-to-face advising, virtual advising, administrative support, recruitment/retention outreach, and test proctoring services for students on military installations and the surrounding areas. LOCATION: This position is 100% on-site position with travel to other military installations required to provide office coverage. This position is not eligible for telework or remote work. HOURS: M-F Full time hours with some evening and occasional weekend hours as required. Specific work schedule will be provided by management and will be subject to change without notice based on business needs. This position is not eligible for Alternative Work Schedules. TRAVEL REQUIREMENTS: Day and overnight travel to other military installations and other UMGC locations may be required. SPECIFIC RESPONSIBILITIES INCLUDE: <ul><li>Provide students with superior customer service as an advocate and advisor throughout the academic cycle. Promote and support localized UMGC services to include hybrid classes, testing services, and graduation ceremonies as assigned at military installations and civilian sites where relevant. Provide operational and administrative duties as needed to ensure offices and test centers (if applicable) are properly maintained by the standards set by the military education center officers.</li><li>Maintain and expand knowledge and proficiency with UMGC systems to include all customer relationship management (CRM) databases to include Salesforce, Peoplesoft, and OnBase.</li><li>Support management with creating, coordinating, and providing consistent outreach projects and services to military and civilian installations as assigned. Provide proactive input and creative support at local events to include Military Open Houses, College/Academic Fairs, and other specialized events.</li><li>Oversee applicable office resources and coordinate with management to request support for all IT assets and office supplies as needed. Ensure posted printed marketing materials are current and accurate and displayed attractively and in adherence to military requirements.</li><li>Maintain a positive relationship with the Education Services Officer (ESO), Test Control Officer (TCO), Specialists/Counselors (our military partners) and various testing services. Provide academic officers with periodic briefings as allowed to update military representatives on UMGC programs of interest.</li><li>Provide assistance to students that walk in, call, virtually, or email for admissions, registration, financial aid, student account information, National Testing Center information, and base access requests for classes.</li><li>Track and analyze site's statistical data on testing and class enrollments to provide input on scheduling for hybrid classes and proctoring.</li><li>Ensure the test center and hybrid classes are provided with adequate space and needed technologies for testing and class instruction. Ensure professors have base access and are briefed on UMGC base requirements in accordance with compliance on base security.</li><li>Ensure civilian students and professors are adequately prepared to attain base access for class allowing enough time to acquire needed passes and access. Must be available to start the first and last class(es) of each session, every semester, at locations that offer hybrid classes to provide students with guidance and professors with keys (or pick up keys), as needed.</li><li>Must attend local and national events, education fairs, conferences (includes annual commencement ceremony, as applicable).</li><li>Provide the Education Services Officer (ESO), Test Control Officer (TCO), and UMGC management prompt communication of any issues affecting staffing and test administration.</li><li>Assist with the registration process for administered exams at National Test Centers such as CLEP, DSST, Pearson VUE, Accuplacer and additional exams as required and if applicable.</li><li>Ensure testing rules and regulations are being enforced (when applicable) according to the policies of the respective testing services, DANTES, and UMGC. Maintain current Test Administrator certifications for the various testing companies such as CLEP, DSST and Pearson VUE and additional exams as required and if applicable.</li><li>Facilitate testing services software updates and maintenance; troubleshoot technical issues with the testing services support and UMGC IT, as needed and if applicable.</li><li>Provide in-person coverage to other locations to provide testing services and/or academic advising.</li><li>Perform all other duties as assigned and as needed.</li></ul> REQUIRED EDUCATION AND EXPERIENCE: <ul><li>Bachelor's degree from an accredited institution of higher learning</li><li>One (1) year of customer service experience, preferably in higher education. </li><li>Outstanding customer service skills with both internal and external customers required.</li><li>Strong organizational, communication and interpersonal skills, and capable of prioritizing and managing multiple projects and tasks.</li><li>Ability to proficiently use MS Office Products.</li></ul> PREFERRED EDUCATION AND EXPERIENCE: <ul><li>One (1) year experience working in a higher education environment, preferably with non-traditional students is preferred.</li><li>General knowledge of UMGC practices and procedures preferred.</li><li>Experience working with the military or military students, preferably in higher education.</li><li>Experience using PeopleSoft, Salesforce, and Microsoft 365.</li></ul>Knowledge, Skills, Abilities:<ul><li>Must have the ability and technical skills to use multiple interfaces proficiently and quickly, to include Microsoft Office, specifically Word, Excel, and PowerPoint.</li><li>Effective and adept written and verbal communication skills as job responsibilities include regularly reaching out to prospective and current students as well as internal and external stakeholders.</li></ul> All submissions should include a cover letter and resume . The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu . Benefits Package Highlights:<ul><li>Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). Time off rates will be prorated based on the number of hours worked.</li><li>Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Contingent II employees who work on average 30 or more hours per week (130 hours per month) are eligible for subsidized state of Maryland medical and prescription benefits. Contingent II employees who work on average less than 30 hours per week but at least 20 hours per week are eligible for a stipend to assist in the purchase of a health plan.</li><li>Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. NOTE: C2 Part-time employees working less than 0.5 FTE are not eligible for LTD.</li><li>Retirement Stipend: Contingent II employees receive a retirement stipend equal to 7.25 percent of their base salary and are eligible to contribute to a supplemental retirement account (SRA).</li><li>Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide subsidies or matching funds.</li><li>Tuition Remission: CII employees are eligible immediately for Tuition Remission at UMGC or at University of Maryland College Park. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.</li></ul> SS Contingent II_2020.pdf (umgc.edu) Hiring Rate: $46,500.00

Military Education Coordinator

Military Education Coordinator Office of Stateside Military Operations Exempt, Contingent II, Full Time, Pay Grade 1.2 Location: Fort Bliss, TX The Military Education Coordinator will report to the Assistant Director (or Director) in the Office of Stateside Military Operations and work closely with military education centers to serve prospective and current students and facilitate hybrid class offerings and testing services to military/veteran and civilian students. The Military Education Coordinator is responsible for serving students via face-to-face advising, virtual advising, administrative support, recruitment/retention outreach, and test proctoring services for students on military installations and the surrounding areas. LOCATION: This position is 100% on-site position with travel to other military installations required to provide office coverage. This position is not eligible for telework or remote work. HOURS: M-F Full time hours with some evening and occasional weekend hours as required. Specific work schedule will be provided by management and will be subject to change without notice based on business needs. This position is not eligible for Alternative Work Schedules. TRAVEL REQUIREMENTS: Day and overnight travel to other military installations and other UMGC locations may be required. SPECIFIC RESPONSIBILITIES INCLUDE: &bull; Provide students with superior customer service as an advocate and advisor throughout the academic cycle. Promote and support localized UMGC services to include hybrid classes, testing services, and graduation ceremonies as assigned at military installations and civilian sites where relevant. Provide operational and administrative duties as needed to ensure offices and test centers (if applicable) are properly maintained by the standards set by the military education center officers. &bull; Maintain and expand knowledge and proficiency with UMGC systems to include all customer relationship management (CRM) databases to include Salesforce, Peoplesoft, and DMS. &bull; Support management with creating, coordinating, and providing consistent outreach projects and services to military and civilian installations as assigned. Provide proactive input and creative support at local events to include Military Open Houses, College/Academic Fairs, and other specialized events. &bull; Oversee applicable office resources and coordinate with management to request support for all IT assets and office supplies as needed. Ensure posted printed marketing materials are current and accurate and displayed attractively and in adherence to military requirements. &bull; Maintain a positive relationship with the Education Services Officer (ESO), Test Control Officer (TCO), Specialists/Counselors (our military partners) and various testing services. Provide academic officers with periodic briefings as allowed to update military representatives on UMGC programs of interest. &bull; Provide assistance to students that walk in, call, virtually, or email for admissions, registration, financial aid, student account information, National Testing Center information, and base access requests for classes. &bull; Track and analyze site's statistical data on testing and class enrollments to provide input on scheduling for hybrid classes and proctoring. &bull; Ensure the test center and hybrid classes are provided with adequate space and needed technologies for testing and class instruction. Ensure professors have base access and are briefed on UMGC base requirements in accordance with compliance on base security. &bull; Ensure civilian students and professors are adequately prepared to attain base access for class allowing enough time to acquire needed passes and access. Must be available to start the first and last class(es) of each session, every semester, at locations that offer hybrid classes to provide students with guidance and professors with keys (or pick up keys), as needed. &bull; Must attend local and national events, education fairs, conferences (includes annual commencement ceremony, as applicable). &bull; Provide the Education Services Officer (ESO), Test Control Officer (TCO), and UMGC management prompt communication of any issues affecting staffing and test administration. &bull; Assist with the registration process for administered exams at National Test Centers such as CLEP, DSST, Pearson VUE, Accuplacer and additional exams as required and if applicable. &bull; Ensure testing rules and regulations are being enforced (when applicable) according to the policies of the respective testing services, DANTES, and UMGC. Maintain current Test Administrator certifications for the various testing companies such as CLEP, DSST and Pearson VUE and additional exams as required and if applicable. &bull; Facilitate testing services software updates and maintenance; troubleshoot technical issues with the testing services support and UMGC IT, as needed and if applicable. &bull; Provide in-person coverage to other locations to provide testing services and/or academic advising. &bull; Perform all other duties as assigned and as needed. REQUIRED EDUCATION AND EXPERIENCE: &bull; Bachelor's degree from an accredited institution of higher learning &bull; One (1) year of customer service experience, preferably in higher education. &bull; Outstanding customer service skills with both internal and external customers required. &bull; Strong organizational, communication and interpersonal skills, and capable of prioritizing and managing multiple projects and tasks. &bull; Ability to proficiently use MS Office Products. PREFERRED EDUCATION AND EXPERIENCE: &bull; One (1) year experience working in a higher education environment, preferably with non-traditional students is preferred. &bull; General knowledge of UMGC practices and procedures preferred. &bull; Experience working with the military or military students, preferably in higher education. &bull; Experience using PeopleSoft, Salesforce, and Microsoft 365. All submissions should include a cover letter and resume . The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu . Benefits Package Highlights:<ul><li>Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). Time off rates will be prorated based on the number of hours worked.</li><li>Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Contingent II employees who work on average 30 or more hours per week (130 hours per month) are eligible for subsidized state of Maryland medical and prescription benefits. Contingent II employees who work on average less than 30 hours per week but at least 20 hours per week are eligible for a stipend to assist in the purchase of a health plan.</li><li>Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. NOTE: C2 Part-time employees working less than 0.5 FTE are not eligible for LTD.</li><li>Retirement Stipend: Contingent II employees receive a retirement stipend equal to 7.25 percent of their base salary and are eligible to contribute to a supplemental retirement account (SRA).</li><li>Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide subsidies or matching funds.</li><li>Tuition Remission: CII employees are eligible immediately for Tuition Remission at UMGC or at University of Maryland College Park. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.</li></ul> SS Contingent II_2020.pdf (umgc.edu) Hiring Rate: $46,500.00

The Military Education Coordinator will report to the Assistant Director (or Director) in the Office of Stateside Military Operations and work closely with military education centers to serve prospective and current students and facilitate hybrid class offerings and testing services to military/veteran and civilian students. The Military Education Coordinator is responsible for serving students via face-to-face advising, virtual advising, administrative support, recruitment/retention outreach, and test proctoring services for students on military installations and the surrounding areas.LOCATION: This position is 100% on-site position with travel to other military installations required to provide office coverage. This position is not eligible for telework or remote work.HOURS: M-F Full time hours with some evening and occasional weekend hours as required. Specific work schedule will be provided by management and will be subject to change without notice based on business needs. This position is not eligible for Alternative Work Schedules.&nbsp;TRAVEL REQUIREMENTS: Day and overnight travel to other military installations and other UMGC locations may be required.SPECIFIC RESPONSIBILITIES INCLUDE:Provide students with superior customer service as an advocate and advisor throughout the academic cycle. Promote and support localized UMGC services to include hybrid classes, testing services, and graduation ceremonies as assigned at military installations and civilian sites where relevant. Provide operational and administrative duties as needed to ensure offices and test centers (if applicable) are properly maintained by the standards set by the military education center officers.Maintain and expand knowledge and proficiency with UMGC systems to include all customer relationship management (CRM) databases to include Salesforce, Peoplesoft, and OnBase.Support management with creating, coordinating, and providing consistent outreach projects and services to military and civilian installations as assigned. Provide proactive input and creative support at local events to include Military Open Houses, College/Academic Fairs, and other specialized events.Oversee applicable office resources and coordinate with management to request support for all IT assets and office supplies as needed. Ensure posted printed marketing materials are current and accurate and displayed attractively and in adherence to military requirements.Maintain a positive relationship with the Education Services Officer (ESO), Test Control Officer (TCO), Specialists/Counselors (our military partners) and various testing services. Provide academic officers with periodic briefings as allowed to update military representatives on UMGC programs of interest.Provide assistance to students that walk in, call, virtually, or email for admissions, registration, financial aid, student account information, National Testing Center information, and base access requests for classes.Track and analyze site's statistical data on testing and class enrollments to provide input on scheduling for hybrid classes and proctoring.Ensure the test center and hybrid classes are provided with adequate space and needed technologies for testing and class instruction. Ensure professors have base access and are briefed on UMGC base requirements in accordance with compliance on base security.Ensure civilian students and professors are adequately prepared to attain base access for class allowing enough time to acquire needed passes and access. Must be available to start the first and last class(es) of each session, every semester, at locations that offer hybrid classes to provide students with guidance and professors with keys (or pick up keys), as needed.Must attend local and national events, education fairs, conferences (includes annual commencement ceremony, as applicable).Provide the Education Services Officer (ESO), Test Control Officer (TCO), and UMGC management prompt communication of any issues affecting staffing and test administration.Assist with the registration process for administered exams at National Test Centers such as CLEP, DSST, Pearson VUE, Accuplacer and additional exams as required and if applicable.Ensure testing rules and regulations are being enforced (when applicable) according to the policies of the respective testing services, DANTES, and UMGC. Maintain current Test Administrator certifications for the various testing companies such as CLEP, DSST and Pearson VUE and additional exams as required and if applicable.Facilitate testing services software updates and maintenance; troubleshoot technical issues with the testing services support and UMGC IT, as needed and if applicable.Provide in-person coverage to other locations to provide testing services and/or academic advising.Perform all other duties as assigned and as needed. &nbsp;REQUIRED EDUCATION AND EXPERIENCE:Bachelor's degree from an accredited institution of higher learningOne (1) year of customer service experience, preferably in higher education. &nbsp;Outstanding customer service skills with both internal and external customers required.Strong organizational, communication and interpersonal skills, and capable of prioritizing and managing multiple projects and tasks.Ability to proficiently use MS Office Products.PREFERRED EDUCATION AND EXPERIENCE:One (1) year experience working in a higher education environment, preferably with non-traditional students is preferred.General knowledge of UMGC practices and procedures preferred.Experience working with the military or military students, preferably in higher education.Experience using PeopleSoft, Salesforce, and Microsoft 365.Knowledge, Skills, Abilities:<ul><li>Must have the ability and technical skills to use multiple interfaces proficiently and quickly, to include Microsoft Office, specifically Word, Excel, and PowerPoint.</li></ul>Effective and adept written and verbal communication skills as job responsibilities include regularly reaching out to prospective and current students as well as internal and external stakeholders.-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------<h2>&nbsp;</h2>All submissions should include a cover letter and resume.The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.Workplace Accommodations:The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at&nbsp;<a href="mailto:employee-accommodations@umgc.edu">employee-accommodations@umgc.edu</a>.&nbsp;Benefits Package Highlights:Generous Time Off:&nbsp;Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). Time off rates will be prorated based on the number of hours worked.Comprehensive Health Coverage:&nbsp;Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Contingent II employees who work on average 30 or more hours per week (130 hours per month) are eligible for subsidized state of Maryland medical and prescription benefits. Contingent II employees who work on average less than 30 hours per week but at least 20 hours per week are eligible for a stipend to assist in the purchase of a health plan.Insurance Options:&nbsp;Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. NOTE: C2 Part-time employees working less than 0.5 FTE are not eligible for LTD.Retirement Stipend:&nbsp; Contingent II employees receive a retirement stipend equal to 7.25 percent of their base salary and are eligible to contribute to a supplemental retirement account (SRA).Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide subsidies or matching funds.Tuition Remission:&nbsp; CII employees are eligible immediately for Tuition Remission at UMGC or at University of Maryland College Park.&nbsp; Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.<a href="https://careers.umgc.edu/static/sites/www/files/pdfs/SS%20Contingent%20II_2020.pdf">SS Contingent II_2020.pdf (umgc.edu)</a>Hiring Rate:$46,500.00

Military Education Coordinator Office of Stateside Military Operations Exempt, Contingent II, Full-Time, Pay Grade 1.2 Location: JBSA - Lackland, TX The Military Education Coordinator will report to the Assistant Director (or Director) in the Office of Stateside Military Operations and work closely with military education centers to serve prospective and current students and facilitate hybrid class offerings and testing services to military/veteran and civilian students. The Military Education Coordinator is responsible for serving students via face-to-face advising, virtual advising, administrative support, recruitment/retention outreach, and test proctoring services for students on military installations and the surrounding areas. LOCATION: This position is 100% on-site position with travel to other military installations required to provide office coverage. This position is not eligible for telework or remote work. HOURS: M-F Full time hours with some evening and occasional weekend hours as required. Specific work schedule will be provided by management and will be subject to change without notice based on business needs. This position is not eligible for Alternative Work Schedules. TRAVEL REQUIREMENTS: Day and overnight travel to other military installations and other UMGC locations may be required. SPECIFIC RESPONSIBILITIES INCLUDE: <ul><li> Provide students with superior customer service as an advocate and advisor throughout the academic cycle. Promote and support localized UMGC services to include hybrid classes, testing services, and graduation ceremonies as assigned at military installations and civilian sites where relevant. Provide operational and administrative duties as needed to ensure offices and test centers (if applicable) are properly maintained by the standards set by the military education center officers. </li><li> Maintain and expand knowledge and proficiency with UMGC systems to include all customer relationship management (CRM) databases to include Salesforce, Peoplesoft, and DMS. </li><li> Support management with creating, coordinating, and providing consistent outreach projects and services to military and civilian installations as assigned. Provide proactive input and creative support at local events to include Military Open Houses, College/Academic Fairs, and other specialized events. </li><li> Oversee applicable office resources and coordinate with management to request support for all IT assets and office supplies as needed. Ensure posted printed marketing materials are current and accurate and displayed attractively and in adherence to military requirements. </li><li> Maintain a positive relationship with the Education Services Officer (ESO), Test Control Officer (TCO), Specialists/Counselors (our military partners) and various testing services. Provide academic officers with periodic briefings as allowed to update military representatives on UMGC programs of interest. </li><li> Provide assistance to students that walk in, call, virtually, or email for admissions, registration, financial aid, student account information, National Testing Center information, and base access requests for classes. </li><li> Track and analyze site's statistical data on testing and class enrollments to provide input on scheduling for hybrid classes and proctoring. </li><li> Ensure the test center and hybrid classes are provided with adequate space and needed technologies for testing and class instruction. Ensure professors have base access and are briefed on UMGC base requirements in accordance with compliance on base security. </li><li> Ensure civilian students and professors are adequately prepared to attain base access for class allowing enough time to acquire needed passes and access. Must be available to start the first and last class(es) of each session, every semester, at locations that offer hybrid classes to provide students with guidance and professors with keys (or pick up keys), as needed. </li><li> Must attend local and national events, education fairs, conferences (includes annual commencement ceremony, as applicable). </li><li> Provide the Education Services Officer (ESO), Test Control Officer (TCO), and UMGC management prompt communication of any issues affecting staffing and test administration. </li><li> Assist with the registration process for administered exams at National Test Centers such as CLEP, DSST, Pearson VUE, Accuplacer and additional exams as required and if applicable. </li><li> Ensure testing rules and regulations are being enforced (when applicable) according to the policies of the respective testing services, DANTES, and UMGC. Maintain current Test Administrator certifications for the various testing companies such as CLEP, DSST and Pearson VUE and additional exams as required and if applicable. </li><li> Facilitate testing services software updates and maintenance; troubleshoot technical issues with the testing services support and UMGC IT, as needed and if applicable. </li><li> Provide in-person coverage to other locations to provide testing services and/or academic advising. </li><li> Perform all other duties as assigned and as needed. </li></ul> REQUIRED EDUCATION AND EXPERIENCE: <ul><li> Bachelor's degree from an accredited institution of higher learning. </li><li> One (1) year of customer service experience, preferably in higher education. </li><li> Outstanding customer service skills with both internal and external customers required. </li><li> Strong organizational, communication and interpersonal skills, and capable of prioritizing and managing multiple projects and tasks. </li><li> Ability to proficiently use MS Office Products. </li></ul> PREFERRED EDUCATION AND EXPERIENCE: <ul><li> One (1) year experience working in a higher education environment, preferably with non-traditional students is preferred. </li><li> General knowledge of UMGC practices and procedures preferred. </li><li> Experience working with the military or military students, preferably in higher education. </li><li> Experience using PeopleSoft, Salesforce, and Microsoft 365. </li></ul>Knowledge, Skills, Abilities:<ul><li>Must have the ability and technical skills to use multiple interfaces proficiently and quickly, to include Microsoft Office, specifically Word, Excel, and PowerPoint.</li><li>Effective and adept written and verbal communication skills as job responsibilities include regularly reaching out to prospective and current students as well as internal and external stakeholders.</li></ul> All submissions should include a cover letter and resume . The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu . Benefits Package Highlights:<ul><li>Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). Time off rates will be prorated based on the number of hours worked.</li><li>Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Contingent II employees who work on average 30 or more hours per week (130 hours per month) are eligible for subsidized state of Maryland medical and prescription benefits. Contingent II employees who work on average less than 30 hours per week but at least 20 hours per week are eligible for a stipend to assist in the purchase of a health plan.</li><li>Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. NOTE: C2 Part-time employees working less than 0.5 FTE are not eligible for LTD.</li><li>Retirement Stipend: Contingent II employees receive a retirement stipend equal to 7.25 percent of their base salary and are eligible to contribute to a supplemental retirement account (SRA).</li><li>Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide subsidies or matching funds.</li><li>Tuition Remission: CII employees are eligible immediately for Tuition Remission at UMGC or at University of Maryland College Park. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.</li></ul> SS Contingent II_2020.pdf (umgc.edu) Hiring Rate: $46,500.00

Military Program Coordinator Stateside Military Operations Contingent II, Exempt, 100% Full Time, Pay Grade 1.2 Location: Maryland, Virginia, D.C. University of Maryland Global Campus (UMGC) seeks a Military Program Coordinator with Stateside Military Operations. The Military Program Coordinator, reporting to the Director of Military Portals, Programs, and Partnerships, will work within a team and is responsible for a number of processes and tasks that all must be done on a daily basis in an extremely accurate manner on a very tight deadline. SPECIFIC RESPONSIBILITIES INCLUDE: <ul><li>Military Portal Management within the Academic Institution Module and the Academic Institution Portals.</li><li>Responsible for answering the CRM cases from military students. Cases can span a myriad of issues. The Coordinator is responsible for taking case to completion, which requires a number of steps and outreach. </li><li>Reporting grades to the military portals. This will also include late grades, changing grades, and incomplete grades. </li><li> Reporting Degree Completions to the military portals. </li><li>Responsible for processing Relocations submitted by students transferring from one UMGC division to the next. This involves researching students' Peoplesoft records and determining if a manual tuition adjustment should be requested from Student Accounts.</li><li>Other duties as assigned.</li></ul> REQUIRED EDUCATION AND EXPERIENCE: <ul><li>Bachelor's degree from an accredited institution of higher learning.</li><li>A minimum of two (2) years of experience in student advising, student support, program management, or any combination of the three.</li><li>Must demonstrate a strong attention to detail, be self-motivated, and a multi-tasker who can get the job done with little supervision.</li><li>Proficiency in Microsoft Applications is also required.</li></ul>PREFERRED EDUCATION AND EXPERIENCE: <ul><li>Prior working experience with military students.</li><li>Knowledge of a student CRM system such as Salesforce.</li></ul>POSITION AVAILABLE IMMEDIATELY & WILL REMAIN OPEN UNTIL FILLED SALARY COMMENSURATE WITH EXPERIENCE All submissions should include a cover letter and resume . The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu . Benefits Package Highlights:<ul><li>Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). Time off rates will be prorated based on the number of hours worked.</li><li>Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Contingent II employees who work on average 30 or more hours per week (130 hours per month) are eligible for subsidized state of Maryland medical and prescription benefits. Contingent II employees who work on average less than 30 hours per week but at least 20 hours per week are eligible for a stipend to assist in the purchase of a health plan.</li><li>Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. NOTE: C2 Part-time employees working less than 0.5 FTE are not eligible for LTD.</li><li>Retirement Stipend: Contingent II employees receive a retirement stipend equal to 7.25 percent of their base salary and are eligible to contribute to a supplemental retirement account (SRA).</li><li>Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide subsidies or matching funds.</li><li>Tuition Remission: CII employees are eligible immediately for Tuition Remission at UMGC or at University of Maryland College Park. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.</li></ul> SS Contingent II_2020.pdf (umgc.edu) Hiring Rate: $46,000.00

Military Program Coordinator

University of Maryland Global Campus (UMGC) seeks an energetic and outgoing individual to serve as an Outreach Partnership Specialist (OPS). Reporting to the local Assistant Director, the successful candidate will be responsible for business development activities in the assigned geographic areas that drive relationships that lead to new student growth at UMGC. The OPS will use strong critical-thinking and business development skills to market UMGC's brand proposition to a diverse population of potential veteran and to applicable consumer learners.&nbsp; Successful candidates enjoy working in a high energy, fast-paced environment, demonstrate enthusiasm and initiative, and possess excellent interpersonal skills and the ability to establish rapport with prospective students in order to generate inquiries. The Outreach Partnership Specialist must be a collaborative team player who will work closely with a regional Success Coach to provide concierge- level support to the newly enrolled students that result from recruitment events. The OPS must also work closely with the assigned Corporate Learning Solutions Account Manager in initiating engagement with prospective community colleges, businesses, and defense contractor agencies.Duty Hours and Location:&nbsp;This position will require up to 75% travel within an assigned region that is primarily day travel within the local community, with some out-of-state travel to include training and regional conferences. Some evening and weekend hours may be required to attend education and transfer fairs held after normal work hours.&nbsp; This position is not eligible for telework or remote work. The Outreach Partnership Specialist is expected to be highly visible daily developing business relationships through networking in the local community and attending events.Accountabilities Include:<ul><li>Independently represent the University at locations throughout their assigned region at recruitment events, transfer fairs and on community college campuses.</li><li>Proactively engage and network with community stakeholders, to include local alumni, students, community college staff and leadership, business leaders, and veterans in assigned territory.</li><li>Provide proactive input and creative support at local events such as Community College Open Houses and Transfer Fairs, College/Academic Fairs, Alumni gatherings, and other specialized events held in assigned geographic areas.</li><li>Participate in local education associations, Chamber of Commerce events, Veterans-related conferences, and organizations to provide presentations that promote UMGC's brand and value proposition.</li><li>Create and deliver multimedia and PowerPoint presentations geared towards motivating and inspiring students to explore possible degree programs at UMGC and associated career fields.</li><li>Be highly visible and dynamic to generate leads from local recruitment events.</li><li>Develop referral leads from prospective students, UMGC alumni and /or personal networks.</li><li>Possess thorough understanding of UMGC product knowledge, policies, procedures, and systems to guide prospective students effectively and accurately.</li><li>Provide students with available tools and resources by anticipating needs through consultative conversations.</li><li>Provide comprehensive responses to student questions regarding transfer credit.</li><li>Maintain departmental Service Level Agreements in line with management expectations.</li><li>Maintain and expand knowledge and proficiency with UMGC systems to include Salesforce, Peoplesoft, On Base, and the Student Portal.</li><li>Serve as the primary POC for coordinating and providing consistent outreach projects and services to civilians, alumni, and veterans as assigned.</li><li>Perform other job-related duties as assigned.</li><li>Home office is in Pearl City, Oahu.</li></ul>RESPONSIBILITIES INCLUDE:<ul><li>Participate in onsite student-facing events and limited virtual events within assigned region to generate inquiries - up to 75% local travel required.</li><li>Drive new student recruitment through problem solving in a way that leaves the new student feeling as if they have a strong advocate for their success, presenting information in a professional, articulate, and confident manner, and effectively communicating the value proposition of the university.</li><li>Demonstrate high quality customer service throughout all client interactions.</li><li>Experience working in a customer-facing, goal-oriented presentation, and inquiry generation role.</li><li>Be knowledgeable of UMGC services to include hybrid classes and testing services at military and civilian sites.</li><li>Maintain a mastery of articulation and advising content knowledge for all university, community college agreements and corporate alliance programs.</li><li>Perform other duties as assigned.</li></ul>DUTY STATEMENTS:<ul><li>Employees are required to work some evening and weekend hours.</li><li>Employees may be required to work certain holiday hours based on business need.</li><li>Employees are expected to assist and attend special events at their assigned location's office.</li></ul>REQUIRED EDUCATION AND EXPERIENCE:&nbsp;<ul><li>An earned bachelor's degree from an accredited institution of higher learning and 2+ years of relevant work experience providing outstanding customer service.</li><li>Candidates must possess excellent customer service and time management skills, high learning agility, creative problem solving, interpersonal, oral and written communications, with strong attention to detail and accuracy.</li><li>Excellent interpersonal communication skills for both one-on-one interactions and group presentations with diverse populations of students</li><li>Candidates must demonstrate a clear understanding of professionalism and the demonstrated ability to work responsibly and independently.</li><li>Excellent computer and keyboarding skills (Microsoft Office, inclusive of Word, Excel, PowerPoint)</li><li>Candidates must have a good driving record along with reliable transportation and auto insurance.&nbsp; Air travel will also be required.</li></ul>PREFERRED EDUCATION AND EXPERIENCE:<ul><li>Previous experience in any of the following areas:&nbsp; online higher education admissions, advising, enrollment management, recruiting, educational or training-industry sales, consultative sales of a service offering, or experience in a high-volume, customer service environment.</li></ul>POSITION AVAILABLE IMMEDIATELY &amp; WILL REMAIN OPEN UNTIL FILLEDSALARY COMMENSURATE WITH EXPERIENCEAll submissions should include a cover letter and resume.The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.Workplace Accommodations:The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at&nbsp;<a href="mailto:employee-accommodations@umgc.edu">employee-accommodations@umgc.edu</a>.&nbsp;Benefits Package Highlights:Generous Time Off:&nbsp;Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). Time off rates will be prorated based on the number of hours worked.Comprehensive Health Coverage:&nbsp;Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Contingent II employees who work on average 30 or more hours per week (130 hours per month) are eligible for subsidized state of Maryland medical and prescription benefits. Contingent II employees who work on average less than 30 hours per week but at least 20 hours per week are eligible for a stipend to assist in the purchase of a health plan.Insurance Options:&nbsp;Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. NOTE: C2 Part-time employees working less than 0.5 FTE are not eligible for LTD.Retirement Stipend:&nbsp; Contingent II employees receive a retirement stipend equal to 7.25 percent of their base salary and are eligible to contribute to a supplemental retirement account (SRA).Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide subsidies or matching funds.Tuition Remission:&nbsp; CII employees are eligible immediately for Tuition Remission at UMGC or at University of Maryland College Park.&nbsp; Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.<a href="https://careers.umgc.edu/static/sites/www/files/pdfs/SS%20Contingent%20II_2020.pdf">SS Contingent II_2020.pdf (umgc.edu)</a>Hiring Rate:$58,000.00

Outreach Partnership Specialist

Adjunct Faculty Principles of Microeconomics Department of Accounting, Finance, and Operations UMGC Stateside Location: Eglin Air Force Base, FL University of Maryland Global Campus (UMGC) seeks adjunct faculty to teach on-site at Eglin Air Force Base, FL, in the Accounting & Finance program. Specifically, we are seeking faculty for the following course(s): Principles of Microeconomics (ECON 203): An analysis of the economic principles underlying the behavior of individual consumers and business firms. The goal is to apply select microeconomic theories to real-world situations. Emphasis is on market theory. Topics include the implications of government intervention, technological innovation, the advantages and disadvantages of different market structures, and income distribution and poverty. Required Education and Experience <ul><li>Master's degree in Finance or Economics, or a related field from an accredited institution of higher learning</li><li>Professional experience in Economics / Finance or related field</li><li>Experience teaching adult learners online and in higher education is strongly preferred</li><li> This position is specifically to teach on-site at Eglin Air Force Base, FL. </li></ul> Preferred Education and Experience <ul><li>Terminal degree in Finance or Economics, or a related field from an accredited institution of higher learning</li><li>Certified Management Accountant certification</li></ul> Materials Needed for Submission <ul><li>Resume / Curriculum Vitae</li><li>Cover Letter highly preferred</li><li>If selected, candidates with international degrees may be required to submit a translation/degree evaluation from a NACES approved vendor.</li></ul> Who We Are and Who We Serve UMGC - one of 12 degree-granting institutions in the University System of Maryland (USM) - is a mission-driven institution with seven core values that guide us in all we do. At the top of the list is "Students First," and we strive to do just that for our 90,000 students at home and abroad. From its start in 1947, UMGC has demonstrated its commitment to adult learners. We recognize that adult students need flexibility and options. UMGC is proud to be a global, 24-hour, institution of higher learning. The typical UMGC student is an adult learner juggling a career, family, and other priorities. Roughly 80% work full time, half are parents, and half are minority students. They are continuing their education to better themselves, their families, and their professional opportunities. UMGC is also a leading higher education provider to the U.S. military, enrolling 55,000 active-duty service members, reservists, National Guard members, veterans, and family members annually. We are proud of our military heritage and are committed to this service. The Adjunct Faculty Role at UMGC UMGC is committed to helping students achieve success not only with us, but also in their professional fields. As a result, we actively seek faculty members who are scholar-practitioners: professionals who are actively and successfully engaged in their field who additionally wish to help the next generation of professionals grow in their knowledge and expertise through education. Your role as an adjunct faculty member will be to:<ul><li>Actively engage students through frequent interaction that motivates them to succeed and conveys a genuine energy and enthusiasm for their learning</li><li>Guide students in active collaboration and the application of their learning in problem- and project-based learning demonstrations</li><li>Provide rich and regular constructive feedback, utilizing rubrics effectively for the assessment of student work, and acknowledging student accomplishments</li><li>Demonstrate relevant and current subject-matter expertise, and help students connect concepts across their academic program</li><li>Provide feedback to your program chair on possible curricular improvements</li></ul> The Finance and Economics Program at UMGC Please visit the following link to learn more about this program, including its description, outcomes, and coursework: https://www.umgc.edu/academic-programs/course-information.cfm?course=FINC Faculty Training at UMGC We are committed to your professional success at UMGC. Each new faculty member is required to successfully complete our online two-week new faculty orientation, FacDev 411, as a condition of hire. Position Available and will Remain Open until Filled Salary Commensurate with Experience All submissions should include a cover letter and resume . The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu . Benefits Package Highlights:<ul><li>Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. NOTE: Adjuncts are not eligible for the State of Maryland subsidized rates. Adjuncts would be responsible for the total cost if enrolled.</li><li>Insurance Options: Term Life Insurance and Accidental Death and Dismemberment Insurance.</li><li>Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.</li></ul>For additional information please see: SS Adjunct Faculty_2020.pdf (umgc.edu) Hiring Range by Rank and Degree: Instructor: No Terminal Degree: Step 1 $806 - Step 11 $1,050 per credit hour Assistant Adjunct Professor: No Terminal Degree Step 1 $877 - Step 11 $1,127 per credit hour Assistant Adjunct Professor: Terminal Degree Step 1 $1,023 - Step 11 $1,288 per credit hour Associate Adjunct Professor: No Terminal Degree Step 1 $947 - Step 11 $1,205 per credit hour Associate Adjunct Professor: Terminal Degree Step 1 $1,202 - Step 11 $1,483 per credit hour Adjunct Professor: No Terminal Degree Step 1 $1,023 - Step 11 $1,288 per credit hour Adjunct Professor: Terminal Degree Step 1 $1,347 - Step 11 $1,645 per credit hour

Principles of Microeconomics, Department of Accounting, Finance, and Operations - Adjunct Faculty

UMGC is hiring an SEO Specialist to enhance its long-term SEO strategy, focusing on increasing website traffic and visibility for online academic programs. Key responsibilities include link building, content creation, and collaboration across departments such as development and marketing—aiming to improve site authority and drive customer acquisition. The ideal candidate should be proactive, highly organized, self-motivated, and capable of working independently while also fostering teamwork.&nbsp;Primary Duties&nbsp;<ul><li>Strategy Development and Execution – Work with SEO Manager and Director of Digital Marketing &amp; SEO to plan and lead the execution of natural search engine traffic and revenue growth strategies, including increasing keyword rankings. Use real-time reports to create targeted strategies for improving organic search rankings</li><li>Content Optimization and Keyword Management – Conduct keyword research, optimize existing content, and collaborate with content teams to ensure all new content aligns with SEO best practices. Implement on-page SEO techniques to improve content performance</li><li>Performance Analysis and Reporting – Develop regular reporting to communicate progress of SEO strategy execution and contribute to quarterly reviews. Manage analytics reporting and communicate regularly with teams</li><li>SEO Trend Analysis and Strategy Adaptation – Leverage findings and insights to build upon and reassess the SEO roadmap, staying on pace with search algorithm trends and mitigating negative effects from algorithm updates</li><li>Link Building – Execute and support link building outreach strategies while auditing current backlinks. Audit site for duplications, document findings, and follow through on remediation</li><li>Team Support and Collaboration – Perform other job-related duties as assigned to support the Director of Digital Marketing &amp; SEO, SEO Manager, and Technical SEO Manager, ensuring cohesive teamwork across all SEO initiatives.</li></ul>&nbsp;Required Education and Experience&nbsp;Education:<ul><li>Bachelor's degree from a U.S. regionally accredited institution with emphasis in marketing and communications or related field.</li></ul>&nbsp;Experience:3 to 5 years of experience with the following:<ul><li>Excellent written and verbal communication skills</li><li>Proven ability to manage multiple projects to completion in a fast-paced environment</li><li>Confidence in making SEO recommendations and educating others about content strategies</li><li>Understanding of SEO best practices, particularly in content optimization and link-building strategies</li><li>Ability to work both independently and collaboratively with cross-functional teams</li><li>Proficiency in using SEO tools such as Google Search Console, Google Analytics, and SEMrush</li><li>Experience with keyword research tools and techniques</li><li>Familiarity with content management systems (CMS)</li><li>Ability to analyze and interpret SEO data to drive decision-making</li><li>Strong problem-solving and analytical skills</li></ul>&nbsp;All submissions should include a cover letter and resume.&nbsp;The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.&nbsp;&nbsp;Workplace Accommodations:&nbsp;The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC’s Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at&nbsp;<a href="mailto:employee-accommodations@umgc.edu">employee-accommodations@umgc.edu</a>.&nbsp;&nbsp;Benefits Package Highlights:<ul><li>Generous Time Off:&nbsp;Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). For part-time employees, time off rates will be prorated based on the number of hours worked.</li><li>Comprehensive Health Coverage:&nbsp;Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date.</li><li>Insurance Options:&nbsp;Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD.</li><li>Flexible Spending Accounts:&nbsp;Available for medical and dependent care expenses.</li><li>Retirement Plans:&nbsp;Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).</li><li>Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.</li><li>Tuition Remission:&nbsp;Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.</li></ul>&nbsp;Hiring Range:$70,000.00 - $85,000.00

SEO Specialist

Senior Buyer - IT Office of Procurement Regular Exempt, Grade 3.1 Location: Hybrid (Occasional Travel to Adelphi Required) Specific Responsibilities include:<ul><li>Draft solicitations for IT goods and services, including software, hardware, cloud services, telecom, and IT consulting, to ensure proper procurement, maximized competition, and alignment with proper procurement regulations, policies, and procedures. Collaborate with internal stakeholders to define and communicate vendor requirements, specifications, and expectations.</li><li>Support and lead IT procurements under the direction of management by soliciting for multiple proposals and price quotes, analyzing pricing submissions, and evaluating vendors for selection and contract award.</li><li>Collaborate with evaluation committees to recommend awardees, manage necessary approvals from external parties, and debrief unsuccessful vendors.</li><li>Perform IT sourcing activities such as researching new sources, methods, and suppliers, including cooperative agreements.</li><li>Review, negotiate, and adjust terms and conditions in master service agreements, professional service agreements, software license agreements, SaaS agreements, Statements of Work, etc., using the University System of Maryland and UMGC-approved legal clauses to reduce contractual risks and maximize cost savings in collaboration with multiple internal teams. Execute contract renewal options and develop amendments as needed.</li><li>Manage purchase requisitions, purchase orders, and contract lifecycle tracking in Workday. Review requisitions submitted by departments daily for processing. Review all requisition attachments for processing and/or follow-up. Process Purchase Orders and Change Orders daily in Workday promptly to meet departmental procurement needs.</li><li>Assist in resolving requisition issues that may impact timely PO processing for assigned departments. Assist vendors and departments with PO inquiries, directing invoice payment issues to and interfacing with UMGC Accounts Payable staff for successful resolution.</li><li>Perform other job-related duties as assigned.</li></ul>REQUIRED EDUCATION AND EXPERIENCE: <ul><li>High school diploma and five (5) to seven (7) years of related experience are required.</li><li>Analytical skills in researching contract terms and conditions and experience in the use of Microsoft Word and Excel are required.</li><li>The ability to multi-task and problem solve is necessary, along with effective written and verbal skills.</li><li>The ideal candidate will have strong customer service skills as well as be professional, innovative, and detailed.</li></ul>PREFERRED EDUCATION AND EXPERIENCE: <ul><li>Bachelor's degree preferred.</li><li>Candidates should understand established statutes, procurement policies, and regulations. </li><li>Experience using the Workday Financial Management system is a plus.</li></ul> All submissions should include a cover letter and resume . The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu . Benefits Package Highlights:<ul><li>Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). For part-time employees, time off rates will be prorated based on the number of hours worked.</li><li>Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date.</li><li>Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD.</li><li>Flexible Spending Accounts: Available for medical and dependent care expenses.</li><li>Retirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).</li><li>Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.</li><li>Tuition Remission: Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.</li></ul>Hiring Range: $85,000.00 - $90,000.00

Senior Buyer - IT

Success Coach Office of Stateside Military Operations Exempt, Contingent II, Full Time, Pay Grade 1.2 Job Location: 4 days weekly in Hagerstown , MD, and 1 day weekly telework University of Maryland Global Campus (UMGC) seeks a Success Coach in the Office of Student Affairs. The Success Coach empowers students on their UMGC journey by listening, guiding, motivating, and celebrating the student's success from the point of enrollment through graduation. Intentional, targeted outreach allows the Success Coach to co-create with the student an academic plan, provide the right resources at the right time, connect them to the University community, and motivate them to achieve their goals. Success Coaches will provide concierge-level support to an assigned population of students through multi-channel student engagement, including inbound and outbound calls, texts, virtual advising appointments, and emails to students to ensure they are on a path to successfully matriculate to their desired credential. Success Coaches spend most of their day on the phone. A successful candidate will use strong critical-thinking skills to help a diverse population of adult learners overcome a myriad of obstacles to fulfill their educational objectives. Successful candidates enjoy working in a high-energy, fast-paced environment that relies heavily on technology, demonstrate enthusiasm, curiosity, and initiative, and possess excellent interpersonal skills and the ability to establish rapport with new and returning students. KEY ACCOUNTABILITIES INCLUDE:<ul><li>Manage and coach assigned students from the point of first class start to program completion through proactive service and outreach.</li><li>Prepare students for academic success by partnering to interpret academic requirements, select appropriate courses, and co-create term-specific academic plans that lead to program completion</li><li>Possess a thorough understanding of UMGC product knowledge, policies, procedures, and systems to guide students effectively and accurately.</li><li>Be highly visible and dynamic through a high volume of interactions with our adult students by phone, video conferencing, text, and email on a regular and consistent basis.</li><li>Accurately document, maintain, and track all student interactions, information, and progression through the Customer Relations Management system.</li><li>Act as a liaison for students by assisting with all administrative processes to include registration, degree planning, payment options, and acting as a liaison between students and other University departments.</li><li>Connect students to the right internal and external resources at the right time, which enhances their education through consultative conversations.</li><li>Provide comprehensive responses to student questions regarding transfer credit, transcripts, document tracking, and other records being sent to the university.</li><li>Contribute to individual, team, and unit goals on a daily, weekly, and monthly basis to ensure new and returning student growth targets are met.</li><li>Maintain metrics of meeting expectations or exceeding expectations to achieve speed to response goals, demonstrate high-quality customer service through all student interactions, and sustain case management of the student population.</li><li>Maintain departmental Service Level Agreements in line with management expectations.</li></ul>SPECIFIC RESPONSIBILITIES INCLUDE:<ul><li>Proactively develop and maintain relationships with applicants by establishing rapport and trust, educating them on UMGC programs and services, admissions requirements, and preparing them for academic success.</li><li>Guide new students through the registration process by engaging in a consultative dialogue based on student needs, motivations, career, and educational goals; presenting information in a professional, articulate, and confident manner, resulting in enrollment and first-term success at UMGC.</li><li>Inspire, coach, and advise the assigned population of students on their program, online learning environment, administrative and registration processes, and potential life issues such as time management, academic challenges, and study skills through graduation.</li><li>Assist in new student onboarding to include online orientation as well as conducting Welcome Calls.</li><li>Be knowledgeable of UMGC services to include hybrid classes and testing services at military and civilian sites where relevant.</li><li>Monitor and outreach to students based on attendance, intervene early with at-risk students, and assist students through the satisfactory academic progress process throughout their UMGC program.</li><li>Maintain a mastery of advising content knowledge for all university programs.</li><li>Participate in recruitment activities and student retention initiatives, including attending virtual and/or onsite open house events, information sessions, webinars, and other events as requested to offer guidance to new and returning students.</li><li>Partner with the Tuition Planning department to provide options and guidance regarding all payment options.</li><li>Guide students through the online payment processing system as needed.</li><li>Communicate directly with students to resolve current balances using a high level of customer service and problem-solving skills to prevent interruption to their program.</li><li>Maintain knowledge of federal and institutional policies and regulations pertaining to Federal Title IV, tuition assistance, VA (Veteran Affairs) benefits, payment plans, and billing system.</li><li>Other duties as assigned.</li></ul>REQUIRED EDUCATION AND EXPERIENCE: <ul><li>An earned bachelor's degree from an accredited institution of higher learning.</li><li>One (1) year of relevant work experience providing outstanding customer service with heavy inbound/outbound phone volume.</li><li>Candidates must possess excellent customer service and time management skills, high learning agility, creative problem solving, interpersonal, oral, and written communications, and presentation skills, with strong attention to detail and accuracy.</li><li>Excellent computer and keyboarding skills (Microsoft Office, inclusive of Word, Excel, PowerPoint, Outlook).</li></ul>PREFERRED EDUCATION AND EXPERIENCE:<ul><li>Previous experience in any of the following areas: online higher education admissions, advising, enrollment management, recruiting, educational or training-industry sales, consultative inside sales of a service offering, call center, or high-volume customer service environment. </li><li>Experience leveraging CRM or call center applications and tools, such as a dialer, is also preferred. </li><li>Bilingual English/Spanish</li></ul> All submissions should include a cover letter and resume . The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu . Benefits Package Highlights:<ul><li>Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). Time off rates will be prorated based on the number of hours worked.</li><li>Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Contingent II employees who work on average 30 or more hours per week (130 hours per month) are eligible for subsidized state of Maryland medical and prescription benefits. Contingent II employees who work on average less than 30 hours per week but at least 20 hours per week are eligible for a stipend to assist in the purchase of a health plan.</li><li>Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. NOTE: C2 Part-time employees working less than 0.5 FTE are not eligible for LTD.</li><li>Retirement Stipend: Contingent II employees receive a retirement stipend equal to 7.25 percent of their base salary and are eligible to contribute to a supplemental retirement account (SRA).</li><li>Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide subsidies or matching funds.</li><li>Tuition Remission: CII employees are eligible immediately for Tuition Remission at UMGC or at University of Maryland College Park. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.</li></ul> SS Contingent II_2020.pdf (umgc.edu) Hiring Rate: $51,000.00

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