Job Objectives Learn to provide the best patient experience through assisting the pharmacist and pharmacy team members in accordance with state and federal regulations. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Models and delivers a distinctive and delightful customer experience. Learns and champions pharmacy policy, procedures, and customer service best practices needed to perform as a future pharmacist. Job Responsibilities/Tasks Customer Experience <ul><li> Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. </li><li> Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). </li><li> Develops strong relationships with customers. </li></ul> Operations <ul><li> Learn from store and pharmacy team members, field leadership, team members and customers/patients </li><li> Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. </li><li> Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions. </li><li> Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management). </li><li> Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. </li><li> Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing </li><li> Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products. </li><li> Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. </li><li> Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. </li><li> Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance. </li><li> Complies with all company policies and procedures; maintains respectful relationships with coworkers. </li><li> Complete special assignments and other tasks as assigned. </li></ul> Training and Personal Development <ul><li> Complete required training </li><li> Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. </li></ul>Basic Qualifications<ul><li>Must be enrolled in a school of Pharmacy program.</li><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).</li><li>Requires willingness to work flexible schedule, including evening and weekend hours.</li></ul>Preferred Qualifications<ul><li>Prefer six months of experience in a retail environment.</li><li>Prefer to have prior work experience with Walgreens.</li><li>Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing me</li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $16.50 per hour - $25.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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Summer Pharmacy Intern

Job Summary: Responsible for the leadership and development of the Patient Care contact center. This position is accountable for monitoring and ensuring the accurate and efficient delivery of customer service to members and clients. Job Responsibilities: <ul><li> Conduct performance reviews, quarterly check-ins, and staff 1:1s to guide performance management and employee development and manage toward departmental goals, including quality and process improvement efforts </li><li> Coordinate department schedules to ensure appropriate workload and ratio balance </li><li> Oversee all aspects of the assigned area within the Patient Care contact center to include patient care issue resolution and training, providing new/existing patients with the best possible customer service in relation to their drug prescriptions, clinical services, billing inquiries, patient suggestions, and complaints </li><li> Assist in establishing and refining standard operating procedures to meet/exceed service levels. Document pharmacy processes including all updates </li><li> Identify, develop and implement potential solutions to resolve problems and/or remove barriers that inhibit the department's ability to achieve performance goals </li><li> May have responsibility for monitoring the health of assigned workflow areas in order to make recommendations for action; provide follow-up on previous action plans to gauge effectiveness and integrate lessons into future approach recommendations (e.g. WIP analysis) </li><li> May apply business knowledge to existing data products/reports to understand apparent cause of anomalies and recommendations for process or system enhancements (e.g. WIP outlier investigations) </li><li> May provide support in remediating issues found in area of expertise, documenting findings and sharing results of executed action plans (e.g . WIP Analysis FAQ's) </li><li> Other responsibilities as judgment or necessity dictate </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients' care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions. The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits More Company information is available at www.walgreensbootsalliance.com Basic Qualifications<ul><li> Associate's degree in nursing, health care, or related area of study; or equivalent combination of education and/or relevant work experience </li><li> 3 years' work experience as a Patient Care Advisor or relevant experience in a health care contact center environment </li><li> Intermediate skills with Microsoft Office suite of programs </li><li> Strong verbal and written communication skills, with the ability to communicate in a diplomatic and confidential manner </li><li> Strong interpersonal skills, including team leadership, conflict resolution, motivating employees </li><li> Supervisory Responsibilities </li><li> Responsible for the development, oversight and implementation of departmental budget </li><li> Responsible for leading a team through teaching, coaching and inspiring by fostering a sense of energy, ownership and a responsibility for the flawless execution of operational excellence; engage in the selection and hiring process as needed. </li></ul>Preferred Qualifications<ul><li> Bachelor's degree in nursing, health care, Pharmacy or related area of study; or equivalent combination of education and/or relevant work experience </li><li> Experience leading groups of 15 or more employees with accountability for individual and team development/performance management. </li><li> Salaried: An employee in this position can expect a salary rate between $69400 and $90400 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law. This job posting will remain open for 5 days from the job posting date. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits. </li></ul>We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $69400 - $111300 / Salaried

Supervisor Specialty Pharmacy-(Remote)

Job Summary: Manages the resolution of major incidents and problems within the IT environment. The role includes managing the problem investigation process, ensuring that problems are correctly identified and resolved in a timely manner, and that correct and adequate workaround solutions and/or permanent fixes are made available to the business as well as lessons learned, and preventive actions are identified and completed. Provides systems engineering support for any area within Technology. Job Responsibilities: <ul><li> Performs and implements the daily operational activities of the Technology engineering work function. This work may include responsibilities to deploy, operate, scale, tune and troubleshoot server systems, website, app infrastructure and/or other systems. </li><li> Monitors, evaluates and troubleshoots components and subcomponents of networked and other systems for reliability, performance, security and compliance. </li><li> Implements necessary fixes to ensure continuous operation. Participates in installing, adjusting and enhancing systems for availability, latency, scalability and efficiency. </li><li> Builds tools and scripts. </li><li> Identifies and determines likely reasons for problematic causes. Prepares accurate documentation and communication to effectively facilitate elimination of problems / roadblocks as they occur and create efficient fixes. </li><li> Implements activities that impact discrete components / processes of the work of own unit / team / projects. </li><li> Interacts with internal and external peers and/or managers to exchange semi-complex information related to assigned activities. </li><li> Participates in software and/or system performance analysis and tuning, service capacity planning and demand forecasting. Provides feedback regarding standards and methods for operating services and systems. </li><li> Coordinates to accomplish activities. Interacts with internal and external peers and/or managers to exchange semi-complex information related to assigned activities </li><li> Has working knowledge of systems administration. </li><li> Demonstrates proficiency in several areas of the professional function </li></ul> About Walgreens Founded in 1901, Walgreens ( www.walgreens.com ) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions. The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits More Company information is available at www.walgreensbootsalliance.com . Basic Qualifications<ul><li> Bachelor's degree and at least 2 years of experience in a technical role OR High school Diploma / GED and at least 5 years of experience in a technical role. </li><li> Experience in Technology infrastructure, such as Infrastructure, Systems, Databases, or similar </li><li> Experience with technical design process and models. </li><li> Knowledge of MS Azure Cloud Infrastructure and Software Development Life Cycle </li><li> Willing to travel up to/at least 10% of the time for business purposes (within state and out of state). </li></ul>Preferred Qualifications<ul><li> ITIL certification or knowledge. </li><li> Bachelor's degree in Computer Science, Information Technology, Mathematics </li><li> Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions. </li><li> Experience identifying operational issues and recommending and implementing strategies to resolve problems. </li><li> 1+ years of experience with Root Cause Analysis </li><li> Knowledge of IT technologies, such as Service Now ticketing system. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $79300 - $127000 / Salaried

System Engineer II - ITSM Problem Management

Job Summary: Performs and implements assignments that impact important /complicated components/processes of the specified functional area of the Technology operation. Work is received in short- and mid-term assignments that are important / complicated undertakings and regularly require the application of independent judgment. Operates within the context of approved methods. Job Responsibilities:<ul><li>Actively participates in the daily operational activities that impact important components / processes of the of the IT work function, and may include responsibilities, such as:<ul><li>Execution of deployment operations to monitor and improve on pre-release, upgrades and current versions of software. </li><li>Evaluating compatibility of programs with existing hardware and/or software features.</li><li>Development of protocols to support established standards.</li><li>Improving operation and monitoring of advanced or complex features.</li><li>Development of processes and interface requirements.</li><li>Data development and definition of acceptance criteria.</li></ul></li><li>Gathers and updates necessary information and communicates to appropriate parties.</li><li>Utilizes experience in order to identify problematic relationships. Anticipates, prevents and eliminates problems and creates efficient fixes. Facilitates elimination of problems and roadblocks before they occur.</li><li>Works cross-functionally to accomplish assignments. Interacts with internal and external peers and managers to exchange complex information related to areas of specialization.</li><li>Mentors less experienced members of the team.</li><li>May assist in live site support and incident resolution that may include on-call rotation.</li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients' care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions. The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits More Company information is available at www.walgreensbootsalliance.com Basic Qualifications<ul><li>Bachelor's degree and at least 2 years of experience in a technical engineering role, such as software development, release management, deployment engineering, site operations, technical operations or similar OR High school / GED and at least 5 years of experience in a technical engineering role, such as software development, release management, deployment engineering, site operations, technical operations or similar.</li><li>Experience in Technology infrastructure, such as Network, Monitoring, Systems, Databases, etc.</li><li>Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.</li><li>Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates</li><li>Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.</li><li>Willing to travel up to 10% of the time for business purposes (within state and out of state).</li></ul>Preferred Qualifications<ul><li> Bachelor's degree in Computer Science, Information Technology, Mathematics </li><li> Experience identifying operational issues and recommending and implementing strategies to resolve problems. </li><li> Experience with programming languages </li><li> Knowledge of IT technologies </li></ul>We will consider employment of qualified applicants with arrest and conviction records. #LI-ADI Salary Range: $98600 - $157500 / Salaried

Systems Engineer II

Job Summary: Provides systems engineering support for any area within Technology Job Responsibilities: <ul><li> Performs and implements the daily operational activities of the Technology engineering work function. This work may include responsibilities to deploy, operate, scale, tune and troubleshoot server systems, website, app infrastructure and/or other systems. </li><li> Monitors, evaluates and troubleshoots components and subcomponents of networked and other systems for reliability, performance, security and compliance. </li><li> Implements necessary fixes to ensure continuous operation. Participates in installing, adjusting and enhancing systems for availability, latency, scalability and efficiency. </li><li> Builds tools and scripts. </li><li> Identifies and determines likely reasons for problematic causes. Prepares accurate documentation and communication to effectively facilitate elimination of problems / roadblocks as they occur and create efficient fixes. </li><li> Implements activities that impact discrete components / processes of the work of own unit / team / projects. </li><li> Interacts with internal and external peers and/or managers to exchange semi-complex information related to assigned activities. </li><li> Participates in software and/or system performance analysis and tuning, service capacity planning and demand forecasting. Provides feedback regarding standards and methods for operating services and systems. </li><li> Coordinates to accomplish activities. Interacts with internal and external peers and/or managers to exchange semi-complex information related to assigned activities </li><li> Has working knowledge of systems administration. </li><li> Demonstrates proficiency in several areas of the professional function </li></ul> About Walgreens Founded in 1901, Walgreens ( www.walgreens.com ) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions. The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits More Company information is available at www.walgreensbootsalliance.com . Basic Qualifications<ul><li> Bachelor's degree and at least 2 years of experience in a technical role OR High school Diploma / GED and at least 5 years of experience in a technical role. </li><li> Experience in Technology infrastructure, such as Infrastructure, Systems, Databases, or similar </li><li> Experience with technical design process and models. </li><li> Knowledge of MS Azure Cloud Infrastructure and Software Development Life Cycle </li><li> Willing to travel up to/at least 10% of the time for business purposes (within state and out of state). </li></ul>Preferred Qualifications<ul><li> 3-5 years of experience in Systems Engineering, Application Monitoring, or IT Operations. </li><li> Strong understanding of application architectures, APIs, and system integrations. </li><li> Familiarity with incident management and operational support processes (ITIL a plus). </li><li> Experience working in regulated environments such as healthcare or pharmacy preferred. </li><li> Excellent analytical and problem-solving skills, with a keen attention to detail. </li><li> Strong communication skills and ability to work cross-functionally in a fast-paced environment. </li></ul> Additional Skills: <ul><li> Experience with scripting (e.g., PowerShell, Bash) and automation tools. </li><li> Knowledge of containerized environments (Docker, Kubernetes) and cloud infrastructure (AWS, Azure, GCP). </li></ul> We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $64855 - $103870 / Salaried

Job Summary: This role provides engineering support in a dynamic test lab environment. The environment consists of network equipment, servers, and front-end POS and workstations that are representative of store infrastructure. The team provides support for projects utilizing equipment at the lab as well as remote access for testing. This role will interact with various infrastructure, application, and project teams. Technical knowledge as well as analytical, coordination, and communication skills are required to troubleshoot and implement fixes. The ability to recommend new tools and processes will be helpful. Job Responsibilities: <ul><li> Performs and implements the daily operational activities of the Technology engineering work function. This work may include responsibilities to deploy, operate, scale, tune and troubleshoot server systems, website, app infrastructure and/or other systems. </li><li> Monitors, evaluates and troubleshoots components and subcomponents of networked and other systems for reliability, performance, security and compliance. </li><li> Implements necessary fixes to ensure continuous operation. Participates in installing, adjusting and enhancing systems for availability, latency, scalability and efficiency. </li><li> Builds tools and scripts. </li><li> Identifies and determines likely reasons for problematic causes. Prepares accurate documentation and communication to effectively facilitate elimination of problems / roadblocks as they occur and create efficient fixes. </li><li> Implements activities that impact discrete components / processes of the work of own unit / team / projects. </li><li> Interacts with internal and external peers and/or managers to exchange semi-complex information related to assigned activities. </li><li> Participates in software and/or system performance analysis and tuning, service capacity planning and demand forecasting. Provides feedback regarding standards and methods for operating services and systems. </li><li> Coordinates to accomplish activities. Interacts with internal and external peers and/or managers to exchange semi-complex information related to assigned activities </li><li> Has working knowledge of systems administration. </li><li> Demonstrates proficiency in several areas of the professional function </li></ul> About Walgreens Founded in 1901, Walgreens ( www.walgreens.com ) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions. The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits More Company information is available at www.walgreensbootsalliance.com . Basic Qualifications<ul><li> Bachelor's degree and at least 2 years of experience in a technical role OR High school Diploma / GED and at least 5 years of experience in a technical role. </li><li> Experience in Technology infrastructure, such as Infrastructure, Systems, Databases, or similar </li><li> Experience with technical design process and models. </li><li> Knowledge of MS Azure Cloud Infrastructure and Software Development Life Cycle </li><li> Willing to travel up to/at least 10% of the time for business purposes (within state and out of state). </li></ul>Preferred Qualifications<ul><li> Certifications: Microsoft Certified: Azure Fundamentals (AZ-900), CompTIA Network+ or CompTIA Linux+ </li><li> Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions. </li><li> Experience identifying operational issues and recommending and implementing strategies to resolve problems. </li><li> Knowledge of programming languages, such as PHP, Python, Perl, SQL, and HTTP protocols. </li><li> Knowledge of IT technologies, such as Linux, Windows, MySQL, PCs, POS systems, retail technologies, and basic networking/wireless concepts. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $79300 - $127000 / Salaried

Job Summary: Provides systems engineering support for any area within Technology Job Responsibilities: <ul><li> Performs and implements the daily operational activities of the Technology engineering work function. This work may include responsibilities to deploy, operate, scale, tune and troubleshoot server systems, website, app infrastructure and/or other systems. </li><li> Monitors, evaluates and troubleshoots components and subcomponents of networked and other systems for reliability, performance, security and compliance. </li><li> Implements necessary fixes to ensure continuous operation. Participates in installing, adjusting and enhancing systems for availability, latency, scalability and efficiency. </li><li> Builds tools and scripts. </li><li> Identifies and determines likely reasons for problematic causes. Prepares accurate documentation and communication to effectively facilitate elimination of problems / roadblocks as they occur and create efficient fixes. </li><li> Implements activities that impact discrete components / processes of the work of own unit / team / projects. </li><li> Interacts with internal and external peers and/or managers to exchange semi-complex information related to assigned activities. </li><li> Participates in software and/or system performance analysis and tuning, service capacity planning and demand forecasting. Provides feedback regarding standards and methods for operating services and systems. </li><li> Coordinates to accomplish activities. Interacts with internal and external peers and/or managers to exchange semi-complex information related to assigned activities </li><li> Has working knowledge of systems administration. </li><li> Demonstrates proficiency in several areas of the professional function </li></ul> About Walgreens Founded in 1901, Walgreens ( www.walgreens.com ) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions. The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits More Company information is available at www.walgreensbootsalliance.com . Basic Qualifications<ul><li> Bachelor's degree and at least 2 years of experience in a technical role OR High school Diploma / GED and at least 5 years of experience in a technical role. </li><li> Experience in Technology infrastructure, such as Infrastructure, Systems, Databases, or similar </li><li> Experience with technical design process and models. </li><li> Knowledge of MS Azure Cloud Infrastructure and Software Development Life Cycle </li><li> Willing to travel up to/at least 10% of the time for business purposes (within state and out of state). </li></ul>Preferred Qualifications<ul><li> Bachelor's degree in Computer Science, Information Technology, Mathematics </li><li> Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions. </li><li> Experience identifying operational issues and recommending and implementing strategies to resolve problems. </li><li> Experience with Script Med </li></ul> We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $79300 - $127000 / Salaried

Job Summary: We are seeking a skilled and proactive Systems Engineer with strong expertise in Dynatrace to join our IT Operations team supporting Walgreens Specialty Pharmacy. In this role, you will serve as the primary technical owner for our application and infrastructure monitoring strategy using Dynatrace. Your focus will be on proactively monitoring the health and performance of our pharmacy applications, integration points, and server environments-ensuring real-time visibility and early detection of potential issues. The ideal candidate will bring mid to senior-level experience with Dynatrace and demonstrate a deep understanding of application performance monitoring (APM), root cause analysis, and proactive alerting strategies. You will play a major role in ensuring optimal performance, availability, and reliability of our systems, as well as collaborate closely with application support, infrastructure, and development teams to design intelligent alerting and drive timely incident response. This is a critical role aimed at improving observability, minimizing downtime, and enhancing the resilience and reliability of systems that serve our patients and clinical teams. Job Responsibilities: <ul><li> Performs and implements the daily operational activities of the Technology engineering work function. This work may include responsibilities to deploy, operate, scale, tune and troubleshoot server systems, website, app infrastructure and/or other systems. </li><li> Monitors, evaluates and troubleshoots components and subcomponents of networked and other systems for reliability, performance, security and compliance. </li><li> Implements necessary fixes to ensure continuous operation. Participates in installing, adjusting and enhancing systems for availability, latency, scalability and efficiency. </li><li> Builds tools and scripts. </li><li> Identifies and determines likely reasons for problematic causes. Prepares accurate documentation and communication to effectively facilitate elimination of problems / roadblocks as they occur and create efficient fixes. </li><li> Implements activities that impact discrete components / processes of the work of own unit / team / projects. </li><li> Interacts with internal and external peers and/or managers to exchange semi-complex information related to assigned activities. </li><li> Participates in software and/or system performance analysis and tuning, service capacity planning and demand forecasting. Provides feedback regarding standards and methods for operating services and systems. </li><li> Coordinates to accomplish activities. Interacts with internal and external peers and/or managers to exchange semi-complex information related to assigned activities </li><li> Has working knowledge of systems administration. </li><li> Demonstrates proficiency in several areas of the professional function </li></ul> Hybrid Schedule at locations: Deerfield, IL or Chantilly, VA. About Walgreens Founded in 1901, Walgreens ( www.walgreens.com ) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions. The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits More Company information is available at www.walgreensbootsalliance.com . Basic Qualifications<ul><li> Bachelor's degree and at least 2 years of experience in a technical role OR High school Diploma / GED and at least 5 years of experience in a technical role. </li><li> Experience in Technology infrastructure, such as Infrastructure, Systems, Databases, or similar </li><li> Experience with technical design process and models. </li><li> Knowledge of MS Azure Cloud Infrastructure and Software Development Life Cycle </li><li> Willing to travel up to/at least 10% of the time for business purposes (within state and out of state). </li></ul>Preferred Qualifications<ul><li> 3-7 years of experience in Systems Engineering, Application Monitoring, or IT Operations. </li><li> Proven hands-on experience with Dynatrace, including setup, administration, and customization of alerts and dashboards in complex, distributed environments. </li><li> Strong understanding of application architectures, APIs, and system integrations. </li><li> Familiarity with incident management and operational support processes (ITIL a plus). </li><li> Experience working in regulated environments such as healthcare or pharmacy preferred. </li><li> Excellent analytical and problem-solving skills, with a keen attention to detail. </li><li> Strong communication skills and ability to work cross-functionally in a fast-paced environment. </li></ul> Additional Skills : <ul><li> Experience with scripting (e.g., PowerShell, Bash) and automation tools. </li><li> Knowledge of containerized environments (Docker, Kubernetes) and cloud infrastructure (AWS, Azure, GCP). </li><li> Background in pharmacy systems or healthcare IT environments. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $71400 - $114300 / Salaried

Systems Engineer II - Dynatrace

Job Summary: As a System Support Engineer, you will play a key role in supporting and maintaining Walgreens' technology infrastructure. This includes monitoring and troubleshooting systems to ensure high availability, performance, and security. You'll work hands-on with server environments, websites, applications, and other critical components to support smooth day-to-day operations. In this role, you will deploy and optimize system infrastructure, build automation tools and scripts, and respond to operational issues with timely, effective solutions. You will also be responsible for analyzing system performance and reporting data to identify issues, trends, and exceptions-using these insights to drive improvement in results and implement effective solutions. Root cause analysis, infrastructure tuning, capacity planning, and forecasting are key components of this position, ensuring Walgreens' systems remain scalable, resilient, and high-performing. This role requires a solid foundation in systems administration, infrastructure technologies, and cloud platforms such as Microsoft Azure. You should be experienced in identifying operational challenges and recommending and executing strategies to resolve them. Candidates must also be comfortable working independently, with a strong focus on continuous improvement and data-driven decision-making, while communicating effectively with technical peers and leadership. Job Responsibilities: <ul><li> Performs and implements the daily operational activities of the Technology engineering work function. This work may include responsibilities to deploy, operate, scale, tune and troubleshoot server systems, website, app infrastructure and/or other systems. </li><li> Monitors, evaluates and troubleshoots components and subcomponents of networked and other systems for reliability, performance, security and compliance. </li><li> Implements necessary fixes to ensure continuous operation. Participates in installing, adjusting and enhancing systems for availability, latency, scalability and efficiency. </li><li> Builds tools and scripts. </li><li> Identifies and determines likely reasons for problematic causes. Prepares accurate documentation and communication to effectively facilitate elimination of problems / roadblocks as they occur and create efficient fixes. </li><li> Implements activities that impact discrete components / processes of the work of own unit / team / projects. </li><li> Interacts with internal and external peers and/or managers to exchange semi-complex information related to assigned activities. </li><li> Participates in software and/or system performance analysis and tuning, service capacity planning and demand forecasting. Provides feedback regarding standards and methods for operating services and systems. </li><li> Coordinates to accomplish activities. Interacts with internal and external peers and/or managers to exchange semi-complex information related to assigned activities </li><li> Has working knowledge of systems administration. </li><li> Demonstrates proficiency in several areas of the professional function </li></ul> About Walgreens Founded in 1901, Walgreens ( www.walgreens.com ) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions. The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits More Company information is available at www.walgreensbootsalliance.com . Basic Qualifications<ul><li> Bachelor's degree and at least 2 years of experience in a technical role OR High school Diploma / GED and at least 5 years of experience in a technical role. </li><li> Experience in Technology infrastructure, such as Infrastructure, Systems, Databases, or similar </li><li> Experience with technical design process and models. </li><li> Knowledge of MS Azure Cloud Infrastructure and Software Development Life Cycle </li><li> Willing to travel up to/at least 10% of the time for business purposes (within state and out of state). </li></ul>Preferred Qualifications<ul><li> Bachelor's degree in Computer Science, Information Technology, Mathematics </li><li> ITIL certification or knowledge. </li><li> Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions. </li><li> Experience identifying operational issues and recommending and implementing strategies to resolve problems. </li><li> Knowledge of IT technologies, such as Java and Talend </li><li> 1-2 years of experience with Azure </li><li> Experience with 340B operations </li><li> Demonstrates strong communication skills and the ability to provide strategic recommendations to senior managers and directors. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $79300 - $127000 / Salaried

Systems Support Engineer II

Job Summary Leads in activities for writing code and scripts that provide desired functionality for new applications that comply with established policies, procedures and standards of the specified area of Finance. Effectively collaborates with other members of the team, customers and/or stakeholders to align work efforts. Develops tactical plans that enable successful business operations. Actively collaborates across Finance and business areas within area of specified responsibility to ensure successful results of designated initiatives are achieved. Job Responsibilities <ul><li>Works on complex projects and leverages its knowledge of applications development; Creates detailed designs and specifications for complex Planning Analytics applications that have enterprise-wide impact.</li><li>Constructs and tests planning analytics application logic. Develops, creates and modifies application code for complex applications.</li><li>Acts as a subject matter expert and provides expert guidance on detailed design/code/test quality reviews for components. </li><li>Provides expert guidance on mitigation and resolution activities for critical production failures.</li><li>Supports the implementation of complex enhancements to existing Planning Analytics applications and major new Planning Analytics applications across the enterprise. </li><li>Supports research efforts to identify and recommend technical and operational improvements resulting in improved reliability and/or efficiencies in maintaining and/or developing the application.</li><li>Collaborates with Finance and Accounting teams to discuss & understand business requirements and creates functional requirement specifications.</li><li>Builds and presents Proof of Concept to stakeholders and seeks approval towards solution build.</li><li>Implements Planning Analytics/ TM1 solutions using TM1 Rules, TI Processes, PAx, and PAW.</li><li>Implements TM1 security across implementations.</li><li>Conducts Planning Analytics training sessions for end-users.</li></ul> About Walgreens and WBA Walgreens ( www.walgreens.com ) is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide." The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits. "An Equal Opportunity Employer, including disability/veterans". Basic Qualifications<ul><li>Bachelor's degree and at least 2 years of experience in IT, Accounting, Finance, Consulting, Strategy and/or Analytics OR a High School diploma/GED and at least 5 years of experience in IT, Accounting, Finance, Consulting, Strategy and/or Analytics.</li><li>Experience establishing & maintaining relationships with individuals at all levels of the organization.</li><li>Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.</li><li>Experience identifying operational issues and recommending and implementing strategies to resolve problems.</li><li>At least 2 years of IBM Cognos TM1 Suite (version10.x) implementation experience from requirements to deployment.</li><li>At least 1 year of experience in Planning Analytics (PAx, PAW) implementation.</li><li>Experience using Turbo Integrator; Experience with TM1 Rules with the ability for performance tuning on existing and new applications.</li><li> At least 1 year of direct leadership, indirect leadership and/or cross functional team leadership </li><li>Willing to travel up to 10% of the time for business purposes (within state and out of state).</li></ul>Preferred Qualifications<ul><li>Bachelor's degree </li></ul> Salary Range: $98900 - $158200 / Salaried

TM1 Financial Planning Analytics Developer

Job Summary Compliance and Audit Management:. Ensures WAG compliance with new licensing requirements and licensing renewal calendar.. May lead internal and external audits. Process Management:. Researches and determines applicable rules and regulations within each state, county and city Licensing jurisdiction affecting the operations of company units and facilitates processing of Pharmacy, DEA, Business and other licenses.. Analyzes and translates applicable jurisdiction rules, regulations and business practices in order to complete the licensing requirements for the different Walgreens business units.. Assists the preparation and filing of Pharmacy, DEA, Business and other licenses to insure the licenses are filed timely, accurately, and completely with the SP. Contacts other Walgreen departments as needed to coordinate the license application deliverables they are required to contribute.. Responds to jurisdictional changes in process procedures and documents for internal purposes. Client Relationship Management:. Interfaces with all Business units and other Corporate departments to understand specific business requirements and collaborates to ensure those requirement are met.. Interfaces with licensing jurisdictions to address compliance issues or to clarify licensing requirements. <ul><li> Ensures WAG compliance with new licensing requirements and licensing renewal calendar. Supports internal and external audits. </li><li> Researches and determines applicable rules and regulations within each state, county and city taxing jurisdiction affecting the operations of company units and facilitates processing of Pharmacy, DEA, Business and other licenses. </li><li> Analyzes and translates applicable jurisdiction rules, regulations and business practices in order to complete the licensing requirements for the different Walgreens business units. </li><li> Assists the preparation and filing of Pharmacy, DEA, Business and other licenses to insure the licenses are filed timely, accurately, and completely with the SP. Contacts other Walgreen departments as needed to coordinate the license application deliverables they are required to contribute. Responds to jurisdictional changes in process procedures and documents for internal purposes. </li><li> Contacts Pharmacy Boards and other licensing agency personnel to address compliance issues or to clarify licensing requirements. Handles escalated issues from Licensing Specialists. </li><li> Meets regularly with various Walgreen Departments (e.g. Corp and Regulatory Law, Mergers and Acquisitions, Store Operations, Specialty Pharmacy etc....) to develop action plans to address license communication requirements, resolve compliance issues and identify licensing strategies to support company initiatives. </li><li> Maintains the License Automation System working with Corporate IT and/or Tax Systems to make modifications to the system as required. </li><li> After companies are acquired, develops and implement processes with acquired companies' management to transition their licensing function over to the corporate licensing function. </li><li> Reviews license applications and approves license payments requests as required. Approves the credit card payment reconciliation prepared by the SP. </li><li> Interfaces with all Business units and other Corporate departments to understand specific business requirements and collaborates to ensure those requirement are met. Reviews status logs of critical or escalated issues to ensure decisions are made within defined action plans. Maintains operational excellence with service provider utilizing continuous improvement, performance metrics and process flows. Monitors SLAs and provides feedback. Fosters teaming & collaboration with service provider staff. Co-ordinates with the service provider to answer process questions and rapidly resolve operational escalations. Trains service provider staff on the processes </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients' care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions. The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits More Company information is available at www.walgreensbootsalliance.com Basic Qualifications<ul><li> Bachelor's degree and at least at least 1 year of experience reviewing, analyzing and adhering to various legal and compliance programs and regulations OR High School Diploma/GED and at least 4 years of licensing experience. </li><li> At least one year of experience with licensing rules and regulations and in reading and interpreting general business, technical documents and government regulations. </li><li> Experience with Processing Business Related Forms (i.e. mortgage documents, insurance forms). </li><li> Experience communicating both verbally (on phone, one-on-one) and in writing (emails, letters) to various audiences (work group, team, company management, external licensing agencies). </li><li> Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. </li><li> Intermediate level skill in Microsoft Office 2003 or later: Word (for example: creating and modifying text styles, numbering and sorting lists, working with sections and columns, formatting tables, and using templates and using diagrams and drawing tools) and Excel (for example: formatting text and borders of cells, working with workbooks and worksheets, using range names, referencing cells, sorting, and auto filtering). </li></ul>Preferred Qualifications<ul><li> Bachelor's degree and at least at least 5 years of experience reviewing, analyzing and adhering to various legal and compliance programs and regulations. OR a high school diploma/GED and at least 4 years of licensing experience. </li><li> At least two years of experience with licensing rules and regulations and in reading and interpreting general business, technical documents and government regulations. </li><li> Experience in coaching, mentoring, and training staff preferred. </li><li> Experience in the indirect management of team members, including assisting in the development, training and assignment of work/projects to other members of a team preferred. </li></ul>We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $79300 - $127000 / Salaried

Team Lead Licensing

Job Summary: Facilitates training programs for multiple Centralized Services team members both virtually and in the classroom. Liaises with Operations and Project Managers as a subject matter expert representing training. Facilitates onboarding of new programs and/or continuous improvement initiatives by collaborating with business owners, Knowledge Management and Operations team members and support staff within the Centralized Services. Job Responsibilities:<ul><li>Responsible for maintaining all training materials. Contributes to the development of new training material by providing insights and sharing lessons learned.</li><li>Provides support to team members, after training has been completed, in the form of coaching and mentoring.</li><li>Coordinates efforts with Technical Writer and Content Developer to ensure updates and information related to training is communicated appropriately</li><li>Develops the expertise on new company's products or services and provides demonstrations, customization and promotion to learners. </li><li>May assist with customer interactions, such as chat, e-mail, and inbound calls during periods of high call volume. </li><li>Assists Training Manager with maintaining a master training schedule that includes all schedules for new hires, nesting, and recurrent and special trainings.</li><li>Collaborates with Training Manager to champion and implement leadership, coaching and employee engagement initiatives for new team members as part of the onboarding/training period.</li><li>Partners with the Performance Research and Analysis team to monitor training trends and make recommendations for continuous growth, enhanced performance and identification of learning needs.</li><li>Collaborates with project managers and business owners to identify training needs at a particular location. Responsible for bringing the need to Training Manager's attention and implementing the training programs to improve daily operations and assist with onboarding of new initiatives.</li><li>Works within the guidelines of authorized Company policies, programs, procedures, budgets, laws, and good business ethics, coordinates and controls the activities, plans, and programs of the designated areas of responsibility.</li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions. The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits More Company information is available at www.walgreensbootsalliance.com . Basic Qualifications<ul><li>High School Diploma/GED and at least 2 years experience delivering formal training on how to interact with a customer.</li><li>Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).</li><li>Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).</li><li>Experience applying knowledge of principles of adult learning to training delivery.</li><li>Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.</li><li>Experience facilitating group discussions (including scribing, recording, timekeeping, and leading discussions).</li><li>Experience in providing training and developing process documentation/user manuals.</li><li>Experience building and maintaining relationships within a team.</li><li>Registered Technician/licensed pharmacy technician in the state where working, if applicable per state Board of Pharmacy requirements OR Willingness to earn a state pharmacy technician license. </li><li>Willing to travel at least 25% of the time for business purposes (within state and out of state).</li></ul>Preferred Qualifications<ul><li>Bachelor's Degree in education or related field. </li><li>Project Management experience.</li></ul>We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $24.52 - $36.68 / Hourly

Training Instructor Centralized Services

Manages the operation of a Walgreen Pharmacy. Provides pharmacy consulting services with empathy to patients regarding the effective usage of medications, awareness with drug interactions. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Manages and ensures the efficient workflow of the pharmacy and identifies ways to increase pharmacy financials, inventory management and enhance patient experience. Manages pharmacy staff performance and ensures team member engagement. Ensures the professional development and growth of pharmacy staff by overseeing training, coaching, and executing formal performance management initiatives. <ul><li> Engages patients by greeting them and offering assistance with products and services. Resolves patient complaints, helps respond to patients' special needs in a timely manner and answers questions to ensure a positive patient experience. </li><li> Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.). </li><li> Monitors customer service provided by team members and offers reminders, training and encouragement. Develops plans for improvement. </li><li> Connect with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness on healthcare services offered through Walgreens (e.g., patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreen's pharmacy role from transactional to interpersonal. </li><li> Participates and assists in events that reflect the unique communities we serve as requested by Healthcare Supervisor or District Manager. </li><li> Supervises operation of pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. Ensures execution of District Manager operational feedback. </li><li> Supervises the control of the pharmacy money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. </li><li> Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. Counsels' patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service. </li><li> Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. </li><li> Reviews, interprets and accurately dispenses prescribed medications when necessitated by workload. </li><li> Complies with all company policies and procedures. Ensures the pharmacy operates in accordance with regulations, company policies and standards. Responsible for establishing procedures that promote the efficient workflow of the pharmacy including overseeing the staff scheduling, assigning roles, coordinating activities and soliciting employee suggestions. </li><li> Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present. </li><li> Analyzes inventory trends and supervises inventory management, including ordering, keeping stock, liquidating stock and leveraging company resources to avoid outs and overstock. Supervisors the receiving, stocking, pricing, returning and transferring of merchandise. </li><li> Maintains current knowledge of information technology associated with pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers to provide support to patients as well as pharmacy staff. Seeks new and better ways to further promote productivity. </li><li> Ensures the accurate processing of insurance claims to resolve patient issues and prevent payment rejections. Follows up with insurance companies and medical providers and conducts or participates in 3rd party audits. </li><li> Follow-up with medical providers' offices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider questions. </li><li> Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management and other healthcare services. </li><li> Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines. Ensures pharmacy grounds are clean and presentable; manages repair and maintenance; responds to emergencies. </li><li> Changes to the layout to ensure a functioning, presentable and efficient pharmacy. </li><li> Prepares, maintains and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g. operating statements, performance indicator reports, supervision notes, deletions, transfers, etc.). </li><li> Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback, and giving recognition. Manages employee career progression. </li><li> Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the pharmacy; provides coaching for team members. </li><li> Makes hiring, promotion, and termination decisions. Addresses issues and disciplines store team members, engages with </li><li> Employee Relations and Human Resources as appropriate. </li><li> Develops employee performance plans and follows up according to deadlines. </li><li> Monitors and approves team member compensation. </li><li> Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm, and sharing vision. </li><li> Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members </li><li> Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. </li><li> Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations to provide such clinical services. </li></ul>Basic Qualifications<ul><li> BS in Pharmacy or Pharm D Degree from an accredited educational institution. </li><li> Current pharmacist licensure in the states within the district. </li><li> Certified Immunizer or willing to become an immunizer within 90 days of hire. </li><li> 1 year pharmacy experience in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance. </li><li> Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws. </li></ul>About Walgreens and WBA Walgreens www.walgreens.com is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide. Preferred Qualifications<ul><li> Supervisory experience planning, organizing, and directing the work of pharmacy staff. </li><li> An average rating of 3.7 or above on leadership behaviors on the last performance review if one is on file. (Internal candidates only) </li><li> At least 6 months pharmacy experience with Walgreen Co. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $128,310 - $188,370. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Pharmacy Manager $5,481.00-$5,985.00 Bi-Weekly

Walgreens Pharmacy Manager

Manages the operation of a Walgreen Pharmacy. Provides pharmacy consulting services with empathy to patients regarding the effective usage of medications, awareness with drug interactions. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Manages and ensures the efficient workflow of the pharmacy and identifies ways to increase pharmacy financials, inventory management and enhance patient experience. Manages pharmacy staff performance and ensures team member engagement. Ensures the professional development and growth of pharmacy staff by overseeing training, coaching, and executing formal performance management initiatives. <ul><li> Engages patients by greeting them and offering assistance with products and services. Resolves patient complaints, helps respond to patients' special needs in a timely manner and answers questions to ensure a positive patient experience. </li><li> Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.). </li><li> Monitors customer service provided by team members and offers reminders, training and encouragement. Develops plans for improvement. </li><li> Connect with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness on healthcare services offered through Walgreens (e.g., patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreen's pharmacy role from transactional to interpersonal. </li><li> Participates and assists in events that reflect the unique communities we serve as requested by Healthcare Supervisor or District Manager. </li><li> Supervises operation of pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. Ensures execution of District Manager operational feedback. </li><li> Supervises the control of the pharmacy money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. </li><li> Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. Counsels' patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service. </li><li> Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. </li><li> Reviews, interprets and accurately dispenses prescribed medications when necessitated by workload. </li><li> Complies with all company policies and procedures. Ensures the pharmacy operates in accordance with regulations, company policies and standards. Responsible for establishing procedures that promote the efficient workflow of the pharmacy including overseeing the staff scheduling, assigning roles, coordinating activities and soliciting employee suggestions. </li><li> Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present. </li><li> Analyzes inventory trends and supervises inventory management, including ordering, keeping stock, liquidating stock and leveraging company resources to avoid outs and overstock. Supervisors the receiving, stocking, pricing, returning and transferring of merchandise. </li><li> Maintains current knowledge of information technology associated with pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers to provide support to patients as well as pharmacy staff. Seeks new and better ways to further promote productivity. </li><li> Ensures the accurate processing of insurance claims to resolve patient issues and prevent payment rejections. Follows up with insurance companies and medical providers and conducts or participates in 3rd party audits. </li><li> Follow-up with medical providers' offices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider questions. </li><li> Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management and other healthcare services. </li><li> Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines. Ensures pharmacy grounds are clean and presentable; manages repair and maintenance; responds to emergencies. </li><li> Changes to the layout to ensure a functioning, presentable and efficient pharmacy. </li><li> Prepares, maintains and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g. operating statements, performance indicator reports, supervision notes, deletions, transfers, etc.). </li><li> Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback, and giving recognition. Manages employee career progression. </li><li> Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the pharmacy; provides coaching for team members. </li><li> Makes hiring, promotion, and termination decisions. Addresses issues and disciplines store team members, engages with </li><li> Employee Relations and Human Resources as appropriate. </li><li> Develops employee performance plans and follows up according to deadlines. </li><li> Monitors and approves team member compensation. </li><li> Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm, and sharing vision. </li><li> Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members </li><li> Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. </li><li> Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations to provide such clinical services. </li></ul>Basic Qualifications<ul><li> BS in Pharmacy or Pharm D Degree from an accredited educational institution. </li><li> Current pharmacist licensure in the states within the district. </li><li> Certified Immunizer or willing to become an immunizer within 90 days of hire. </li><li> 1 year pharmacy experience in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance. </li><li> Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws. </li></ul>About Walgreens and WBA Walgreens www.walgreens.com is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide. Preferred Qualifications<ul><li> Supervisory experience planning, organizing, and directing the work of pharmacy staff. </li><li> An average rating of 3.7 or above on leadership behaviors on the last performance review if one is on file. (Internal candidates only) </li><li> At least 6 months pharmacy experience with Walgreen Co. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $128,310 - $188,370. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Pharmacy Manager $6,174.00-$6,783.00 Bi-Weekly

Manages the operation of a Walgreen Pharmacy. Provides pharmacy consulting services with empathy to patients regarding the effective usage of medications, awareness with drug interactions. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Manages and ensures the efficient workflow of the pharmacy and identifies ways to increase pharmacy financials, inventory management and enhance patient experience. Manages pharmacy staff performance and ensures team member engagement. Ensures the professional development and growth of pharmacy staff by overseeing training, coaching, and executing formal performance management initiatives. <ul><li> Engages patients by greeting them and offering assistance with products and services. Resolves patient complaints, helps respond to patients' special needs in a timely manner and answers questions to ensure a positive patient experience. </li><li> Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.). </li><li> Monitors customer service provided by team members and offers reminders, training and encouragement. Develops plans for improvement. </li><li> Connect with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness on healthcare services offered through Walgreens (e.g., patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreen's pharmacy role from transactional to interpersonal. </li><li> Participates and assists in events that reflect the unique communities we serve as requested by Healthcare Supervisor or District Manager. </li><li> Supervises operation of pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. Ensures execution of District Manager operational feedback. </li><li> Supervises the control of the pharmacy money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. </li><li> Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. Counsels' patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service. </li><li> Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. </li><li> Reviews, interprets and accurately dispenses prescribed medications when necessitated by workload. </li><li> Complies with all company policies and procedures. Ensures the pharmacy operates in accordance with regulations, company policies and standards. Responsible for establishing procedures that promote the efficient workflow of the pharmacy including overseeing the staff scheduling, assigning roles, coordinating activities and soliciting employee suggestions. </li><li> Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present. </li><li> Analyzes inventory trends and supervises inventory management, including ordering, keeping stock, liquidating stock and leveraging company resources to avoid outs and overstock. Supervisors the receiving, stocking, pricing, returning and transferring of merchandise. </li><li> Maintains current knowledge of information technology associated with pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers to provide support to patients as well as pharmacy staff. Seeks new and better ways to further promote productivity. </li><li> Ensures the accurate processing of insurance claims to resolve patient issues and prevent payment rejections. Follows up with insurance companies and medical providers and conducts or participates in 3rd party audits. </li><li> Follow-up with medical providers' offices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider questions. </li><li> Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management and other healthcare services. </li><li> Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines. Ensures pharmacy grounds are clean and presentable; manages repair and maintenance; responds to emergencies. </li><li> Changes to the layout to ensure a functioning, presentable and efficient pharmacy. </li><li> Prepares, maintains and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g. operating statements, performance indicator reports, supervision notes, deletions, transfers, etc.). </li><li> Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback, and giving recognition. Manages employee career progression. </li><li> Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the pharmacy; provides coaching for team members. </li><li> Makes hiring, promotion, and termination decisions. Addresses issues and disciplines store team members, engages with </li><li> Employee Relations and Human Resources as appropriate. </li><li> Develops employee performance plans and follows up according to deadlines. </li><li> Monitors and approves team member compensation. </li><li> Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm, and sharing vision. </li><li> Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members </li><li> Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. </li><li> Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations to provide such clinical services. </li></ul>Basic Qualifications<ul><li> BS in Pharmacy or Pharm D Degree from an accredited educational institution. </li><li> Current pharmacist licensure in the states within the district. </li><li> Certified Immunizer or willing to become an immunizer within 90 days of hire. </li><li> 1 year pharmacy experience in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance. </li><li> Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws. </li></ul>About Walgreens and WBA Walgreens www.walgreens.com is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide. Preferred Qualifications<ul><li> Supervisory experience planning, organizing, and directing the work of pharmacy staff. </li><li> An average rating of 3.7 or above on leadership behaviors on the last performance review if one is on file. (Internal candidates only) </li><li> At least 6 months pharmacy experience with Walgreen Co. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $128,310 - $188,370. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Pharmacy Manager $5,355.00-$5,901.00 Bi-Weekly

Manages the operation of a Walgreen Pharmacy. Provides pharmacy consulting services with empathy to patients regarding the effective usage of medications, awareness with drug interactions. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Manages and ensures the efficient workflow of the pharmacy and identifies ways to increase pharmacy financials, inventory management and enhance patient experience. Manages pharmacy staff performance and ensures team member engagement. Ensures the professional development and growth of pharmacy staff by overseeing training, coaching, and executing formal performance management initiatives. <ul><li> Engages patients by greeting them and offering assistance with products and services. Resolves patient complaints, helps respond to patients' special needs in a timely manner and answers questions to ensure a positive patient experience. </li><li> Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.). </li><li> Monitors customer service provided by team members and offers reminders, training and encouragement. Develops plans for improvement. </li><li> Connect with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness on healthcare services offered through Walgreens (e.g., patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreen's pharmacy role from transactional to interpersonal. </li><li> Participates and assists in events that reflect the unique communities we serve as requested by Healthcare Supervisor or District Manager. </li><li> Supervises operation of pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. Ensures execution of District Manager operational feedback. </li><li> Supervises the control of the pharmacy money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. </li><li> Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. Counsels' patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service. </li><li> Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. </li><li> Reviews, interprets and accurately dispenses prescribed medications when necessitated by workload. </li><li> Complies with all company policies and procedures. Ensures the pharmacy operates in accordance with regulations, company policies and standards. Responsible for establishing procedures that promote the efficient workflow of the pharmacy including overseeing the staff scheduling, assigning roles, coordinating activities and soliciting employee suggestions. </li><li> Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present. </li><li> Analyzes inventory trends and supervises inventory management, including ordering, keeping stock, liquidating stock and leveraging company resources to avoid outs and overstock. Supervisors the receiving, stocking, pricing, returning and transferring of merchandise. </li><li> Maintains current knowledge of information technology associated with pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers to provide support to patients as well as pharmacy staff. Seeks new and better ways to further promote productivity. </li><li> Ensures the accurate processing of insurance claims to resolve patient issues and prevent payment rejections. Follows up with insurance companies and medical providers and conducts or participates in 3rd party audits. </li><li> Follow-up with medical providers' offices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider questions. </li><li> Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management and other healthcare services. </li><li> Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines. Ensures pharmacy grounds are clean and presentable; manages repair and maintenance; responds to emergencies. </li><li> Changes to the layout to ensure a functioning, presentable and efficient pharmacy. </li><li> Prepares, maintains and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g. operating statements, performance indicator reports, supervision notes, deletions, transfers, etc.). </li><li> Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback, and giving recognition. Manages employee career progression. </li><li> Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the pharmacy; provides coaching for team members. </li><li> Makes hiring, promotion, and termination decisions. Addresses issues and disciplines store team members, engages with </li><li> Employee Relations and Human Resources as appropriate. </li><li> Develops employee performance plans and follows up according to deadlines. </li><li> Monitors and approves team member compensation. </li><li> Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm, and sharing vision. </li><li> Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members </li><li> Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. </li><li> Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations to provide such clinical services. </li></ul>Basic Qualifications<ul><li> BS in Pharmacy or Pharm D Degree from an accredited educational institution. </li><li> Current pharmacist licensure in the states within the district. </li><li> Certified Immunizer or willing to become an immunizer within 90 days of hire. </li><li> 1 year pharmacy experience in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance. </li><li> Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws. </li></ul>About Walgreens and WBA Walgreens www.walgreens.com is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide. Preferred Qualifications<ul><li> Supervisory experience planning, organizing, and directing the work of pharmacy staff. </li><li> An average rating of 3.7 or above on leadership behaviors on the last performance review if one is on file. (Internal candidates only) </li><li> At least 6 months pharmacy experience with Walgreen Co. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $128,310 - $188,370. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Pharmacy Manager $5,775.00-$6,342.00 Bi-Weekly

Walgreens Pharmacy Manager - Sign-On Bonus Available

Join Our Team at Walgreens as a Pharmacist! Why Walgreens - For You, For Your Family, For Your Future At Walgreens, pharmacists are medication experts and trusted healthcare providers reshaping the future of patient-focused care. With industry-leading resources, career advancement opportunities, and a strong commitment to work-life balance, we invest in you so you can invest in your patients. FOR YOU - Competitive Pay & Flexible Scheduling<ul><li>Competitive pay - Competitive wage offered based on geography and other business-related factors</li><li>Paid Time Off (PTO) - Available after three months of service (subject to state law) because work-life balance matters</li><li>Flexible scheduling - Flexible scheduling options to fit your lifestyle</li></ul>FOR YOUR FAMILY - Comprehensive Health & Wellness Benefits<ul><li>Comprehensive benefits package including medical, prescription drug, dental, vision, disability and life insurance for qualifying team members. Plus free flu shots for all team members and other voluntary benefits</li><li>365 Get Healthy Here & Life365 Employee Assistance Program (EAP) - Mental health support and wellness programs </li><li>Family-forming support - Walgreens provides financial support for fertility treatments, including medical procedures and prescription medications. Eligible team members can also receive reimbursement for qualified adoption and surrogacy-related expenses</li></ul>FOR YOUR FUTURE - Growth, Education & Exclusive Perks<ul><li>Opportunities for growth - Many pharmacists advance quickly into leadership roles in pharmacy operations, retail management, multi-site leadership, and corporate support functions</li><li>Walgreens University - Free training, certifications, and leadership development, plus tuition discounts at 30+ universities</li><li>Employee discounts - 25% off Walgreens brands and 15% off national brands, plus exclusive savings on electronics, travel, and more</li><li>401(k) with company match - Contribute to your retirement, and Walgreens provides matching contributions after one year and 1,000 hours of service. Additionally, Walgreens matches qualifying student loan payments as if they were 401(k) contributions</li></ul>What You'll Do<ul><li>Provide compassionate, expert-level pharmacy consulting services to patients</li><li>Educate and consult patients on medication usage, side effects, and cost-effective options</li><li>Deliver clinical healthcare services, including immunizations, diagnostic testing, and medication therapy management</li><li>Ensure medication safety through accurate compounding, dispensing, and regulatory compliance</li><li>Mentor and train pharmacy team members in a collaborative and supportive environment</li></ul>Who You Are<ul><li>Patient-focused & service-driven - You're committed to making healthcare personal</li><li>A collaborative team leader - You support, inspire, and uplift those around you</li><li>A lifelong learner - You stay ahead of industry advancements and professional growth</li><li>A problem-solver - You navigate challenges, from insurance claims to medication management, with ease</li></ul>Apply Today & Build Your Future with Walgreens! This is more than just a job-it's a career with purpose. See below for more details! About Walgreens Boots Alliance Walgreens Boots Alliance (Nasdaq: WBA) is an integrated healthcare, pharmacy and retail leader serving millions of customers and patients every day, with a 175-year heritage of caring for communities. A trusted, global innovator in retail pharmacy with approximately 12,500 locations across the U.S., Europe and Latin America, WBA plays a critical role in the healthcare ecosystem. Through dispensing medicines, improving access to pharmacy and health services, providing high quality health and beauty products and offering anytime, anywhere convenience across its digital platforms, WBA is shaping the future of healthcare in the thousands of communities it serves and beyond. WBA employs approximately 312,000 people, with a presence in eight countries and consumer brands including: Walgreens, Boots, Duane Reade, No7 Beauty Company and Benavides. The Company is proud of its contributions to healthy communities, a healthy planet, an inclusive workplace and a sustainable marketplace. In fiscal 2024, WBA scored 100% on the Disability Equality Index for disability inclusion. More Company information is available at www.walgreensbootsalliance.com Basic Qualifications<ul><li>BS in Pharmacy or Pharmacist Degree from an accredited educational institution.</li><li>Current pharmacist licensure in the states within the district. </li><li>Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws. </li><li>Certified Immunizer or willing to become an immunizer within 90 days of hire.</li></ul>Preferred Qualifications<ul><li>At least 1 year experience as a pharmacist in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.</li></ul>We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Pharmacy Manager $5,481.00-$5,985.00 Bi-Weekly

Job Summary: This role is an advanced position requiring in depth use of the Workforce Management System functionality to aid in the overall improvement of efficiency within our contact center teams. Position is responsible for short range forecasting as a key member of Contact Center (WFM team). Job Responsibility:<ul><li> Contributes and takes responsibility for planning and execution across all supported lines of businesses and channels with the ability to identify and effectively communicate near term trends and plans to internal and external customers with the goal of balancing cost vs. service. </li><li> Conducts analysis of call center management information and operational challenges, including but not limited to productivity levels, short term staffing needs, understanding of interaction routing, revenue earnings, and departmental expenses. Interprets results to point out significant differences in relationships among sources of information and prepares conclusions, recommendations, reporting and forecast adjustments based on data. </li><li> Responsible for the creation of short term forecasts as directed by the WFM Manager. Partners across WFM functional areas to understand, develop, maintain, and optimize solutions and ensure changes are properly captured in all WFM aspects. </li><li> Offers process improvements in order to eliminate manual processes and focus on consistent quality and efficiency. </li><li> Participates in meetings where appropriate with Sr. Leadership, Clients (Finance/Business Partners) and Operations to ensure accurate lever assumptions are captured, and/or to review short-term strategies across functions. </li><li> Point of Contact for related forecasting requests. </li><li> Utilizes workforce management software and all other Contact management tools to effectively analyze and forecast staffing needs and requirements to ensure optimum productivity. </li><li> Escalates any service level impacting challenges to appropriate parties upon learning of the issue and participate in and communicate resolution strategy. </li><li> Participates in project meetings. </li><li> Provides timely and accurate forecasting related updates including but not limited to, model adjustments, short range plan changes, capacity and staffing needs internally and externally (Training, Ops, Recruiting). </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions. The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits More Company information is available at www.walgreensbootsalliance.com. Basic Qualifications<ul><li> BA/BS OR High School/GED experience in contact center or workforce administration and at least 3 years of experience in contact center experience or workforce administration. </li><li> Experience communicating both verbally (on phone, one on one) and in writing (emails) to various audiences. </li><li> Experience providing customer service to internal and external customers including meeting quality standards for services and evaluation of customer satisfaction. </li><li> Experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions. </li><li> Intermediate level skill in Microsoft Suite (Excel, Word, PowerPoint). </li><li> Willing to travel up to/at least 10% of the time for business purposes (within state and out of state). </li></ul>Preferred Qualifications We will consider employment of qualified applicants with arrest and conviction records. #VHDEI Salary Range: $56800 - $91100 / Salaried

Workforce Management Analyst- Forecasting

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Mission aligned solutions supporting Non-Profit Organizations, Educational Institutions, Local Workforce Development Boards, and Learning Providers.

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Upskilling solutions designed to empower members with in-demand skills training and ongoing support for successful certificate completion.

CareerReady

Job advocacy solutions to connect job seekers to inclusive employers through dedicated recruiting support.

CareerAdvocacy

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