Job Summary The Sr. Manager, Operations Enablement is a hands-on, results-driven leader deployed into underperforming or stressed markets to rapidly diagnose issues and drive measurable operational and financial improvements. This role partners closely with field leadership to stabilize performance, improve execution, and build sustainable operating discipline within stores or regions. Success is defined by speed to impact, quality of execution, and sustainable performance improvement. This position requires comfort with ambiguity, frequent travel, and direct engagement with store-level teams. Drives initiatives in support of best-in-class retail and pharmacy processes; implements best practices to enhance efficiency and the customer / patient experience. Job Responsibility : Rapid Assessment & Diagnosis<ul><li>Lead short-cycle assessments of store or regional performance across sales, labor, inventory, shrink, and customer experience</li><li>Identify root causes of underperformance using data, field observation, and leader/team interviews (data-driven but pragmatic)</li><li>Prioritize issues based on financial impact, operational risk, and speed to resolution</li></ul>Execution & Performance Improvement<ul><li>Develop and lead targeted action plans to drive immediate operational and financial results</li><li>Coach store and field leaders on execution discipline, labor management, inventory controls, and standard operating practices</li><li>Directly support stores during critical recovery periods, including on-site leadership as needed</li><li>Remove barriers to execution by escalating issues, aligning resources, and driving accountability</li></ul>Leadership & Influence<ul><li>Partner with field leaders and functional teams to align on recovery plans</li><li>Build credibility quickly with field leaders and store teams through visible, hands-on leadership</li><li>Reinforce performance expectations while maintaining trust and engagement</li></ul>Measurement & Sustainability<ul><li>Track progress against defined metrics (sales, EBITDA, labor efficiency, shrink, RX metrics)</li><li>Ensure improvements are embedded into routines, standards, and leader capability before exiting the market</li><li>Provide clear readouts to senior leadership on outcomes, risks, and next steps</li><li>Function as a subject matter expert in reviewing training documents and standard operating procedures as they relate to retail and pharmacy operations. </li><li>Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. </li><li>Maintains PTCB or ExCPT certification through the designated training program and/or state required certification/registration within assigned region or pharmacist license if registered pharmacist. </li><li>Maintains immunizer certification through the designated training program and/or state required certification/registration within assigned region. </li><li>Maintains and enhances current knowledge and skills related to retail and pharmacy. </li></ul>About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li>High School Diploma or GED (internal candidates); Bachelor's degree and 5 years of retail management experience or High School Diploma/GED and 7 years of retail management experience. </li><li>At least 2 years of experience contributing to financial decisions in the workplace.</li><li>At least 2 years of direct leadership, indirect leadership and/or cross-functional team leadership.</li><li>Willing to travel up to/at least 85% of the time for business purposes (within state and out of state).</li></ul>Preferred Qualifications<ul><li>BS in Pharmacy or Doctor of Pharmacy Degree from an accredited educational institution.</li><li>Walgreens Operations experience; experience in transformation projects or special projects teams</li><li>Experience with leading projects (for example: organizing and managing resources to bring about the successful completion of specific project goals and objectives).</li><li>Experience establishing & maintaining relationships with individuals at various levels of the organization, such as peers, internal/external stakeholders, business partners, senior level managers.</li><li>Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.</li><li>Intermediate level skills with Microsoft Office suite of products</li></ul> Salary Range: $115400 - $196200 / Salaried

public

Senior Manager, Operations Enablement

Job Summary The Senior Manager Real Estate Portfolio is responsible for all aspects of real estate development and portfolio optimization in their respective region. The role is responsible for new and relocated Drugstores, all Specialty Local Rx growth and portfolio optimization within the region. Contributes strategic insight into the new and existing store base within assigned region. Develops and maintains knowledge of regional market trends and makes recommendations to create financial value. Focuses on maximizing financial performance, identifies, and executes opportunities to to increase efficiencies. Preserves and increases earnings to achieve the highest portfolio value while mitigating risk through successful negotiation of property disposition, lease and financial restructuring activities. Works closely with market leaders and cross functionally with Walgreen Co enterprise leadership. Given the rapid change in consumer behavior, this position must be informed and engaged concerning technological and strategic changes in the industry. The Senior Manager Real Estate Portfolio is on the front-line of future-proofing" the retail distribution network and ensuring maximum optionality for all locations. Job Responsibilities <ul><li> Conducts market and sub-market analysis on rents, demographics, supply & demand, sales comparables, lease comparables to create informed data driven strategies, programs and methods to maximize the financial and operational return on assigned real estate portfolios. </li><li> Contributes to developing and executing individual strategies for each asset in portfolio with focus on creating and generating the maximum value for the Walgreen Company. </li><li> Manages real estate assets of over 1,000 stores, which account for over $500 million in rent expense. </li><li> Maintains and manages data within the asset management database with emphasis on reviewing and managing performance metrics to guide future strategies. </li><li> Makes recommendations to internal and external resources to negotiate rent reductions for existing stores and execute disposition process. </li><li> Prepares monthly asset management reports to align with division strategy and objectives to track progress and further drive value creation activities. </li><li> Develops and executes Annual Capital Plan for each asset to increase portfolio value. </li><li> Proactively manages portfolio of existing assets to ensure optimal leasing strategy. </li><li> Maintains active involvement in the real estate, legal, and financial fields that relate to Walgreens' business, including industry networking and continuing education groups (i.e. ICSC, CCIM, etc.) </li><li> Develops and implements capital plan for each asset. </li><li> Communicates asset strategy with internal stakeholders across the enterprise and coordinates with other departments. Collaborates with fellow REPM's in constructive and innovative ways to drive enterprise value via real estate. </li><li> Conducts ad-hoc analyses and reporting, as requested. </li><li> Actively involved in local and national trade associations (ICSC, Corenet, Urban Land Institute, and others) </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li>Bachelor's degree and at least 4 years of experience in the real estate industry OR a high school diploma/GED and at least 7 years' experience in real estate industry.</li><li>Experience applying financial principals and concepts for underwriting real estate investments (RR, NPV, Cap Rate, ROIC, Cost of Capital, EVA, etc.)</li><li>Experience presenting and reporting on project plans and cost benefit analyses to appropriate stakeholders, executives and senior management.</li><li>Knowledge of store-level details, including lease terms, financial performance.</li><li>Experience in negotiating real estate contracts (including lease renegotiations, property disposition, vacant property subleases).</li><li>Experience in managing external resources (landlords, brokers, contractors) to develop strategies that meet department goals within budget and established timelines.</li><li>Experience in applying advanced quantitative and analytical skills.</li><li>Experience in identifying operational issues and recommending and implementing strategies to resolve problems.</li><li> At least 2 years of experience contributing to financial decisions in the workplace. . </li><li>At least 2 years' of experience of direct leadership and/or cross functional team leadership.</li><li>Willing to travel up to 25% of the time for business purposes (within state and out of state).</li></ul>Preferred Qualifications<ul><li>Bachelor's Degree in Finance, Economics or Real Estate.</li><li>CFA .</li><li>MBA in Real Estate Finance or Corporate Finance.</li></ul>We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $115400 - $196200 / Salaried

Senior Manager, Real Estate Portfolio

Job Summary Provides senior technical leadership for a highly critical, enterprise-scale Payment Systems domain supporting all in-store and digital transactions. This role is accountable for the stability, performance, and evolution of a complex, vendor-led commerce platform with extensive integrations across internal systems, financial institutions, and external partners. Leads a lean internal team while exercising strong technical judgment to oversee architecture, review and challenge vendor designs, and guide strategic decision-making without direct hands-on coding. Responsible for managing multiple bodies of work and vendor teams within the Commerce IT organization, resolving high-impact, ambiguous technical and operational issues, and balancing day-to-day system reliability with longer-term modernization, cost control, and scalability objectives. The role requires deep technical breadth, the ability to clearly explain system behavior, integrations, and tradeoffs in plain language, and ownership of outcomes that materially influence short- and mid-term business and technology goals for the payments ecosystem. The interview process for this role includes technical and architectural discussions focused on system design, platform stability, and technical judgment. While no live coding is required, candidates are expected to demonstrate the ability to engage in technical conversations, evaluate architecture decisions, and explain complex systems at an enterprise level. Job Responsibilities <ul><li> Manages efforts of others in the achievement of the strategic and operational objectives for the specified area of responsibility. Leads the specified area of responsibility to ensure performance standards are conducive to company standards and all goals and objectives are met in a timely and organized fashion. </li><li> Shares information cross-functionally to improve workflow processes. Interacts with direct reports and peers in management / customers / vendors to share information and improve cross-departmental processes. </li><li> Manages problems and issues pro-actively, including timely resolution and the identification of remediation opportunities. Identifies and resolve systemic issues to prevent them from repeating. </li><li> Oversees the development of technical/business approaches and new or enhanced technical tools. Defines and implements consistent key IT key performance indicators in order to enhance the operational focus of the IT department. </li><li> Manages the vendor relationship including determining in scope and out of scope work, working through any interpretation of contract terms and monitoring/reviewing SLA adherence. Performs deep dive research on missed SLAs Partners with the vendor to drive continuous improvement resulting in improved service and/or lower cost. </li><li> Ensures delivery against agreed upon SLAs and overall service delivery of operational activities. Reviews and approves any request prioritizations. </li><li> Understands short and long-term goals and objectives and recommend technical solutions and services. </li><li> Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies. </li><li> Responsible for executing on functional and business goals for the group. Anticipates process-centric, people- centric, and operations-centric ideas, issues and opportunities to move the business forward. </li><li> May develop budget for functional area. Manages budget to plan and is responsible for meeting/delivering against budgetary goals and objectives. </li><li> Researches and recommends new and emerging technologies and services within set budget that will enhance Company's overall business performance. </li><li> Makes recommendations for specified area of responsibility regarding the operating plans for specified area of responsibility, then, based on prevailing conditions may realign the daily operations of assigned area. </li><li> Influences individuals within and outside the IT department. Prepares and presents reports to all levels of leadership and staff. </li><li> Stays abreast of industry leading best practices and brings them to the attention of the leadership team for innovative application. Develops and leverages partnerships (and relationships) with internal and external stakeholders to meet business needs. </li><li> Oversees and manages managers, and individual contributors. Allocates available resources to meet operating objectives. Ensures the ongoing training and development of direct reports. Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li> Bachelor's degree and at least 6 years of experience in IT, Engineering, Accounting, Finance, Consulting, Strategy, Project/Program Management and/or Analytics OR a High School diploma/GED and at least 9 years of experience in IT, Accounting, Finance, Consulting, Strategy, Technical Project/Program Management and/or Analytics </li><li> Experience establishing & maintaining relationships with individuals at all levels of the organization, including the executive level. </li><li> Experience with vendor and vendor contract management, including SLA review. </li><li> Experience diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems </li><li> Experience leading cross-functional teams. </li><li> Experience with vendor and vendor contract management, including SLA review. </li><li> At least 2 years of experience contributing to financial decisions in the workplace. </li><li> At least 3 years of direct leadership, indirect leadership and/or cross-functional team leadership. </li><li> Willing to travel up to/at least 10% of the time for business purposes (within state and out of state). </li></ul>Preferred Qualifications<ul><li>Bachelor's degree and at least 7 years of experience in IT, Accounting, Finance, Consulting, Strategy and/or Analytics OR a High School diploma/GED and at least 10 years of experience in IT, Accounting, Finance, Consulting, Strategy and/or Analytics.</li><li>Bachelor's degree in Information Technology, Computer Science, Mathematics or similar.</li><li>Master's degree OR MBA.</li><li>Experience in a technical lead, senior engineering lead, or architecture-focused leadership role, with responsibility for reviewing and influencing system design and technical decisions (hands-on coding not required).</li><li>Experience supporting complex, highly integrated enterprise platforms, ideally in transaction-heavy or mission-critical domains such as payments or commerce.</li><li>Demonstrated ability to engage in architecture- and design-level technical discussions, explain system behavior and tradeoffs, and challenge vendor-provided solutions when appropriate.</li><li>Experience operating in vendor-led development environments, including oversight of third-party teams, review of technical designs, and accountability for platform stability, scalability, and cost. We will consider employment of qualified applicants with arrest and conviction records. #LI-JW1</li></ul> <ul></ul> Salary Range: $136000 - $231300 / Salaried

Senior Manager, Technology

<ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li><li>Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li><li>Models and delivers a distinctive and delightful customer experience.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Develops strong relationships with most valuable customers.</li></ul>Operations<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li><li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li><li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>Leads Pharmacy Department inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>Assists and supports Pharmacy Manager and Staff Pharmacist in analyzing and seeking to improve pharmacy financial, customer service and inventory performance data; reviewing Rx KPIs with Store Manager and Healthcare Supervisor.</li><li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li><li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li><li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance</li><li>Coaches pharmacy technicians and cashiers in the correct use of processes and tools in order to drive efficiency within the pharmacy.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li><li>Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul>Basic Qualifications<ul><li>PTCB certification (except in Puerto Rico).</li><li>One year of work experience as a pharmacy technician in a retail or hospital setting.</li><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).</li><li>Requires willingness to work flexible schedule, including evening and weekend hours.</li><li>Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy, Health System Pharmacy locations, or in locations where this role is covered under a collective bargaining agreement)</li></ul>Preferred Qualifications<ul><li> Prefer to have prior work experience with Walgreens. </li><li> Prefer basic math skills (counting, measuring and weighing medications). </li><li> Prefer basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line). </li><li> Prefer the knowledge of store inventory control. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $18.75 - $24.5 / Hourly

Senior Pharmacy Technician

<ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li><li>Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li><li>Models and delivers a distinctive and delightful customer experience.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Develops strong relationships with most valuable customers.</li></ul>Operations<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li><li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li><li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>Leads Pharmacy Department inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>Assists and supports Pharmacy Manager and Staff Pharmacist in analyzing and seeking to improve pharmacy financial, customer service and inventory performance data; reviewing Rx KPIs with Store Manager and Healthcare Supervisor.</li><li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li><li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li><li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance</li><li>Coaches pharmacy technicians and cashiers in the correct use of processes and tools in order to drive efficiency within the pharmacy.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li><li>Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul>Basic Qualifications<ul><li>PTCB certification (except in Puerto Rico).</li><li>One year of work experience as a pharmacy technician in a retail or hospital setting.</li><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).</li><li>Requires willingness to work flexible schedule, including evening and weekend hours.</li><li>Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy, Health System Pharmacy locations, or in locations where this role is covered under a collective bargaining agreement)</li></ul>Preferred Qualifications<ul><li> Prefer to have prior work experience with Walgreens. </li><li> Prefer basic math skills (counting, measuring and weighing medications). </li><li> Prefer basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line). </li><li> Prefer the knowledge of store inventory control. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $22 - $29 / Hourly

<ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li><li>Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li><li>Models and delivers a distinctive and delightful customer experience.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Develops strong relationships with most valuable customers.</li></ul>Operations<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li><li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li><li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>Leads Pharmacy Department inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>Assists and supports Pharmacy Manager and Staff Pharmacist in analyzing and seeking to improve pharmacy financial, customer service and inventory performance data; reviewing Rx KPIs with Store Manager and Healthcare Supervisor.</li><li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li><li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li><li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance</li><li>Coaches pharmacy technicians and cashiers in the correct use of processes and tools in order to drive efficiency within the pharmacy.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li><li>Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul>Basic Qualifications<ul><li>PTCB certification (except in Puerto Rico).</li><li>One year of work experience as a pharmacy technician in a retail or hospital setting.</li><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).</li><li>Requires willingness to work flexible schedule, including evening and weekend hours.</li><li>Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy, Health System Pharmacy locations, or in locations where this role is covered under a collective bargaining agreement)</li></ul>Preferred Qualifications<ul><li> Prefer to have prior work experience with Walgreens. </li><li> Prefer basic math skills (counting, measuring and weighing medications). </li><li> Prefer basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line). </li><li> Prefer the knowledge of store inventory control. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $17.5 - $21 / Hourly

<ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li><li>Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li><li>Models and delivers a distinctive and delightful customer experience.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Develops strong relationships with most valuable customers.</li></ul>Operations<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li><li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li><li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>Leads Pharmacy Department inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>Assists and supports Pharmacy Manager and Staff Pharmacist in analyzing and seeking to improve pharmacy financial, customer service and inventory performance data; reviewing Rx KPIs with Store Manager and Healthcare Supervisor.</li><li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li><li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li><li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance</li><li>Coaches pharmacy technicians and cashiers in the correct use of processes and tools in order to drive efficiency within the pharmacy.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li><li>Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul>Basic Qualifications<ul><li>PTCB certification (except in Puerto Rico).</li><li>One year of work experience as a pharmacy technician in a retail or hospital setting.</li><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).</li><li>Requires willingness to work flexible schedule, including evening and weekend hours.</li><li>Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy, Health System Pharmacy locations, or in locations where this role is covered under a collective bargaining agreement)</li></ul>Preferred Qualifications<ul><li> Prefer to have prior work experience with Walgreens. </li><li> Prefer basic math skills (counting, measuring and weighing medications). </li><li> Prefer basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line). </li><li> Prefer the knowledge of store inventory control. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $20.5 - $27.5 / Hourly

Job Summary: The Sr Pharmacy Tech Fulfillment is responsible for providing order processing support for fulfillment and/or provide assistance in the preparation and distribution of prescription medication via the use of the fulfillment system. Job Responsibilities:<ul><li>Responsible for oversight of inventory management and communicating supply information and related needs to appropriate departments.</li><li>Assist with new hire and departmental training.</li><li>Provide primary support and resolution for escalated issues and challenging cases.</li><li>May conduct quality monitoring and audits.</li><li>May participate in special projects as needed.</li><li>May provide temporary backup to department Supervisor.</li><li>Other responsibilities as judgment or necessity dictate.</li><li>Senior Level is a certified and/or licensed position (based on state requirements).</li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li>High School diploma from an accredited school or equivalent GED</li><li>Must have an active pharmacy technician license or certification as required by state Board of Pharmacy</li><li>Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction</li><li>Basic knowledge of and skills using MS Windows, MS Office Suite and/or other similar operating/software programs</li><li>Good verbal and written communication and interpersonal skills with the ability to communicate in a diplomatic and confidential manner</li><li>Ability to lift up to 50 lbs. (pounds) in repetitive motion, with or without accommodations.</li></ul>Preferred Qualifications<ul><li>PTCB Certification</li><li>1 year of work experience in a healthcare, specialty pharmacy, fulfillment and/or call center setting</li></ul>We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $18.25 - $24.35 / Hourly

Senior Pharmacy Technician Fulfillment

Job Summary The Senior Software Engineer I, will be responsible for building, automating, and enhancing platform capabilities that enable scalable, reliable, and efficient software delivery. This role focuses on developing cloud-native solutions, integrating DevOps automation, and codifying infrastructure, pipelines, and platform services. The engineer will partner closely with application, observability, operations, and security teams to improve developer experience, accelerate delivery, and ensure platform reliability. The ideal candidate has strong software engineering fundamentals, experience with cloud platforms such as Azure, and a passion for automation, reusable services, and continuous improvement. Job Responsibilities<ul><li>Design and develop platform services, APIs, and automation frameworks that enable scalable and reliable application delivery.</li><li>Build and maintain CI/CD pipelines in Azure DevOps to support continuous integration, testing, and deployment.</li><li>Implement Infrastructure as Code (Terraform, Bicep) to automate provisioning and management of cloud resources.</li><li>Develop reusable tools and services to improve developer productivity and platform self-service capabilities.</li><li>Collaborate with application, observability, operations, and security teams to integrate best practices into platform solutions.</li><li>Support containerized workloads and Kubernetes (AKS preferred), improving deployment patterns and platform stability.</li><li>Contribute to observability solutions, including logging, monitoring, and alerting to ensure system reliability.</li><li>Participate in code reviews, testing, and troubleshooting to ensure high-quality, maintainable software.</li><li>Continuously identify opportunities to automate manual processes and improve system performance and scalability.</li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li> Bachelor's degree and at least 4 years of experience in Engineering, Software Engineering or similar field OR a High School Diploma/GED and at least 7 years of experience in Engineering, Software Engineering or related field </li><li> Experience in Engineering, Software Engineering or similar field </li><li> Experience writing code for moderately complex applications </li><li> Experience with programming languages for online applications, microservices or mobile applications </li><li> Experience designing/building moderately complex applications/automation </li><li> Experience writing automation test or deployment scripts </li><li> Experience creating coding/scripting solutions to fix moderately complex problems </li><li> Experience identifying operational issues and recommending and implementing strategies to resolve problems </li><li> At least 1 year of direct leadership, indirect leadership and/or cross-functional team leadership. </li><li> Willing to travel up to 10% of the time for business purposes (within state and out of state). </li></ul>Preferred Qualifications Preferred Qualifications <ul><li>4+ years of experience in software engineering, platform engineering, or DevOps-focused development roles.</li><li>Strong programming experience in one or more languages such as Python, Java, or C#.</li><li>Experience with CI/CD tools such as Azure DevOps, GitHub Actions, or Jenkins.</li><li>Hands-on experience with Infrastructure as Code (Terraform, Bicep), including state management and state import, and cloud platforms such as Azure.</li><li>Familiarity with Kubernetes (AKS preferred) and containerized application development.</li><li>Experience with Internal Developer Platforms such as Harness.</li><li>Understanding of DevOps principles, automation practices, and cloud-native architectures.</li><li>Experience with observability tools such as Prometheus, Grafana, ELK, or OpenTelemetry.</li><li>Knowledge of secure coding practices and cloud security fundamentals.</li><li>Strong problem-solving skills and ability to work in a collaborative, fast-paced environment.</li></ul>#LI-AD1 We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $102800 - $164400 / Salaried

Senior Platform Engineer I

Job Summary: Provides work direction and subject matter expert support to the Inventory Control Specialists. This role assists with departmental schedules, reviews/adjusts workflow balance as needed, and provides support to the Supervisor. This position also performs the duties of the Specialist Inventory Control as needed. Job Responsibilities: <ul><li> Responsible for assisting fellow team members with inventory control issues, within established procedures and practices; oversees the more complex issues related to inventory control and assists with issue investigations. </li><li> Under the direction of the Supervisor, provides support to Inventory Control Specialists and assists with completion of operational duties, including, but not limited to, receiving, cycle-counting, pharmaceutical dead stock, reverse logistics, and database administration to facilitates inventory processes. </li><li> Assists in developing, updating, and implementing Standard Operating Procedures related to insurance verification; assists supervisor with department schedules and reviews/adjusts workflow balance based on business needs. </li><li> Works with Purchasing department to identify potential stock/product shortage situations. </li><li> Participates in activities in regard to disposition of recalls, over-shipments, formulary changes, and new product availability; responsible for write up of medications returned as salvage. </li><li> Identifies shipment errors for product to be pulled from available inventory and returned; identifies for management new products, changes, and manufacturer production/supply problems in order to facilitate. </li><li> Supports pharmacy efficiency through appropriate assignment of stock locators for new products and works in conjunction with the department manager to reassign stock locators as necessary to improve pharmacy flow. </li><li> Ensures purchase orders and other inventory control records are properly processed and maintained in accordance with established standard operating procedures; assists in logging invoices and maintaining invoice/packing slip files; processes paperwork as requested by management; responsible for maintenance of return label system. </li><li> Reconciles manufacturer and wholesaler discrepancies to include damaged goods, over-shipments, short¬ dated merchandise, and merchandise billed but not received to ensure product is returned or equitable credit is issued. </li><li> Receives, validates, and stores incoming medications and supplies as per manufacturer recommendations and corporate policies and procedures; assists in conducting physical inventory. </li><li> Other responsibilities as judgment or necessity dictate. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li> Associate degree in healthcare, business, or related area of study; or equivalent combination or education and/or relevant work experience </li><li> 1-2 years' work experience in packing and receiving inventory. </li><li> Willing and able to lift 40lbs in repetitive motion and work in a fast-paced production environment. </li></ul>Preferred Qualifications<ul><li> Effective communication and problem solving skills, and ability to prioritize and multi task </li><li> Strong initiative and the ability to work in a team environment </li><li> Willing to obtain a pharmacy technician license or certification as required by state Board of Pharmacy within 30 days of employment. </li><li> Proficient knowledge of Microsoft Office suite of products </li></ul>We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $18.25 - $24.35 / Hourly

Senior Specialist Inventory Control

Job Summary: Serves as a leader and subject matter expert, ensuring that inquiries are handled to the satisfaction of a high volume of inbound and outbound calls with customer, physician's office, patient or third party provider. Provide information in response to inquiries and to resolve complaints or issues. Functions as the initial point of contact for a wide variety of matters ranging from routine questions to complex issue resolution. Assists in assigning, monitoring, and reviewing the day-to-day work of centralized services specialists and provides coaching and guidance. Ensures all matters are routed to the appropriate party or resolved. Duties may vary based on assigned department. Job Responsibilities:<ul><li>Resolves intermediate to complex questions or problems that reflect substantial variety and detail. Utilizes all available information to choose the best solution and resolve customer concerns. Serves as a resource for lower level specialists.</li><li>Assists in the coordination of the day-to-day activities of centralized services specialists. May intercede on escalated issues with difficult contacts and/or requiring in-depth knowledge.</li><li>Serves as first escalation point for problem resolution. Anticipates the needs of the client and proactively identifies solutions. Seeks guidance from supervisory or managerial staff only for the most complex and critical or escalated questions or problems.</li><li>Provides subject matter expertise on more complex issues. Plans, prioritizes, organizes and completes work to meet established objectives.</li><li>Monitors trends and notifies supervisor of recurring or high priority issues.</li><li>Maintains records of contact interactions, records details, complaints, comments, and action taken.</li><li>Contacts customers, physician offices, patients or third party vendors to respond to inquiries or to notify them of investigation results and planned adjustments.</li><li>Looks for ways to improve current processes with enhancements and ideas.</li><li>Handles inquiries for two or more lines of business.</li><li>Assist in training process and mentoring new centralized services specialists.</li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li>High School Diploma or GED.</li><li>Currently meeting or exceeding established quality and productivity standards with one year experience as a Specialist II</li><li>Experience in identifying operational issues and recommending and implementing strategies to resolve problems.</li><li>Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.</li><li>Experience building and maintaining relationships within a team. Knowledge of principles and processes for providing customer service.</li><li>Intermediate to advanced level keyboarding skills (at least 25 WPM, touch typing, formatting documents).</li><li>Intermediate to advanced level PC and Search Engine skills.</li><li>Knowledge of two or more lines of business at Walgreens where applicable.</li><li>Communicate effectively in writing and verbally.</li></ul>Preferred Qualifications<ul><li>Two years as a Centralized Services Specialist II.</li><li>Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction</li><li>Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents).</li><li>Fluency in Spanish and English</li></ul>We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $18.25 - $24.35 / Hourly

Senior Specialist WAH

Job Summary Responsible for providing support with sales and use taxability & compliance. Actively monitors developments within business operations and provide recommendations on related tax matters. Collaborates with other Corporate Departments as necessary. Assists in minimizing tax liability through best practices and knowledge of tax laws and regulations. Provides proficiency within a tax function by interpreting business issues and applying best practices. Assists in solving tax problems and serves as an experienced resource to provide new perspectives and identify solutions. Job Responsibilities <ul><li> Prepares tax filings and/or responses to tax auditor inquiries and analyzes various tax laws, regulations and procedures. </li><li> Responsible for implementing projects related to tax filings and audits. Analyzes and summarizes tax information and prepares reports. </li><li> Collaborates with internal departments and external consultants, as required. </li><li> Serves as the tax liaison to business units/subsidiaries. </li><li> Assists and participates in the transition planning and implementation of procedures for new tax processes. </li><li> Provides changes or enhancements to ensure best practice" policies and procedures to gain synergies across all lines of business units. </li><li> Supports team in the formulation of analyses and recommendations relating to assigned tax area. </li><li> Participates in projects and process improvements for the department. </li><li> Mentors and develops tax analysis. </li><li> Third party audit requests are in compliance with government regulations and contract terms. Addresses issues / claims and corrects error root-causes. </li><li> Maintains active communication of tax results and issues. </li><li> Assists and participates in mergers & acquisitions, and tax planning initiatives. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li> Bachelor's degree and at least 1 year of experience with public accounting, corporate tax and/or accounting at a firm, State department of revenue or company OR a high school diploma/GED and at least 4 years of experience with public accounting, corporate tax and/or accounting at a firm, State department of revenue or company. </li><li> At least 1 year of experience analyzing and reporting financial data. </li><li> Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling). </li><li> Willing to travel up to 10% of the time for business purposes (within state and out of state). </li></ul>Preferred Qualifications<ul><li> Bachelor's degree in Business Administration, Finance, Accounting or Economics. </li><li> Bachelor's degree and at least 2 yearsexperience with public accounting, corporate tax and/or accounting at a firm, State department of revenue or company OR a high school diploma/GED and at least 5 years of experience with public accounting, corporate tax and/or accounting at a firm, State department of revenue or company. </li><li> Experience in accounting system data retrieval. </li><li> Experience with tax research & developing written communications. </li><li> Experience providing support on sales and use taxability & compliance. </li><li> Experience with Microsoft Excel that includes Pivot Tables, Pivot Charts, Vlookups, and creating custom formulas. </li><li> Experience with SAP, Vertex, and Ariba. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $79300 - $127000 / Salaried

Senior Tax Analyst- Sales & Use Tax

<ul><li>Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.</li><li>Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.</li><li>Models and delivers a distinctive and delightful customer experience.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li></ul>Operations<ul><li>Responsible for holding store keys to open and close without management as necessary.</li><li>Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.</li><li>Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.</li><li>Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).</li><li>Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.</li><li>Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.</li><li>Assist with ensuring the Outdate program is followed with team members.</li><li>Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.</li><li>Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.</li><li>Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.</li><li>Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li><li>Has working knowledge of store systems and store equipment.</li><li>Assist at Pharmacy out window as requested.</li><li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>Responsible for bag checks of team members before leaving the store.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Attends training and completes PPLs requested by Manager.</li></ul>Communications<ul><li>Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.</li><li>Reports disciplinary issues and customer complaints to management.</li></ul>Basic Qualifications<ul><li>One year of prior leadership, supervisory, or retail key holder work experience.</li><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li></ul>Preferred Qualifications<ul><li> Prefer the knowledge of store inventory control. </li><li> We will consider employment of qualified applicants with arrest and conviction records. </li><li>Obtains and maintains valid PTCB certification or pharmacy license as required by state. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits </li></ul> Salary Range: $17 - $20 / Hourly

Shift Lead - Overnight

<ul><li>Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.</li><li>Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.</li><li>Models and delivers a distinctive and delightful customer experience.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li></ul>Operations<ul><li>Responsible for holding store keys to open and close without management as necessary.</li><li>Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.</li><li>Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.</li><li>Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).</li><li>Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.</li><li>Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.</li><li>Assist with ensuring the Outdate program is followed with team members.</li><li>Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.</li><li>Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.</li><li>Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.</li><li>Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li><li>Has working knowledge of store systems and store equipment.</li><li>Assist at Pharmacy out window as requested.</li><li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>Responsible for bag checks of team members before leaving the store.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Attends training and completes PPLs requested by Manager.</li></ul>Communications<ul><li>Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.</li><li>Reports disciplinary issues and customer complaints to management.</li></ul>Basic Qualifications<ul><li>One year of prior leadership, supervisory, or retail key holder work experience.</li><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li></ul>Preferred Qualifications<ul><li> Prefer the knowledge of store inventory control. </li><li> We will consider employment of qualified applicants with arrest and conviction records. </li><li>Obtains and maintains valid PTCB certification or pharmacy license as required by state. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits </li></ul> #LI-AK1 Salary Range: $17 - $20 / Hourly

Job Summary : Responsible for the update, maintenance, auditing, and operation of third party prescription plans including Commercial, Government, 340B and Walgreens Direct Bill contracts. Enters plans into pharmacy system and provides issue resolution and support for the stores. Investigates Payer Inquiry Tickets from Payor Partners, Enterprise Prescriber Data File issue resolution and Audits, Prescriber and prescriptive authority tickets, proper processing of prescription claims including order of claims processing for government payers. Ensures claims meet National Council for Prescription Drug Programs (NCPDP) HIPAA compliant standard and values supported, creates Job Aids and field communications. Job Responsibilities: <ul><li> Responsible for the update, maintenance, auditing, and operation of third party prescription plan contracts, including entering plans into pharmacy system and reviewing all information to meet current NCPDP HIPAA standard. </li><li> Responsible for resolving problems and questions regarding third party prescription plans from stores, claims processors, Walgreens Direct Bill contracts and other applicable parties. Identifies and recommends best practices solutions to recurring issues. </li><li> Enters plan specifications into the appropriate systems using payer sheets, ensuring compliance with plan provisions, Walgreens Direct Bill contracts, coordination of benefits, corporate guidelines, and Federal, state, and/or local regulations. </li><li> Develops test data for NCPDP compliance to the current HIPAA standard and conducts on-line tests to ensure appropriate claims processing and reimbursement. Identifies and implements corrective actions for test results that are not compliant with the plan specifications. </li><li> Collaborates with third party payor and Walgreens Direct Bill contracts and appropriate Walgreens team members to ensure operational performance and compliance with the responsible third party contractor. </li><li> Analyzes and recommends corrective actions to system discrepancies, prescription and reimbursement data, vendor changes, claims processors, etc. Experience with query databases to pull claims data. </li><li> Maintains up-to-date knowledge about State Medicaid agencies by monitoring and reporting on bulletins and updates to claims processing and assigned web portals. </li><li> Responsible for the update, maintenance, auditing, and operation of prescriber information,including updating and entering prescriber information into the pharmacy system and investigating any necessary information. </li><li> Responsible for resolving questions regarding prescriber information from stores, processors, and other applicable parties. Identifies and recommends best practices. </li><li> Utilizes skills in Excel, PowerPoint and the ability to query databases in order to assist analysts in the creation of presentations and training for store staff and supervision. </li><li> Assists other Walgreens departments with audits, both fiscal and operational, to ensure all appropriate data is made available to accurately complete internal and external plan audits. </li><li> May respond to federal and state issued subpoenas and coordinate access to internal corporate applications. May also perform various administrative functions, when necessary, such as scheduling meetings, coordinating group events etc). </li><li> Acts as a liaison and partners with Provider Enrollment, Accounting, Contracting, Medicare B Operations, and Third Party Audit teams for store team members and field leadership support. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li>High School Diploma/GED and at least 1 year of experience in retail pharmacy, medical claims processing, and/or third party reimbursement.</li><li>Required certification in Certified Pharmacy Technician as granted by PTCB.</li><li>Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.</li><li>Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates. </li><li>Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of plan satisfaction. </li><li> Basic level skill in Microsoft Office - Word (for example: creating documents, entering and formatting text, page layouts, creating tables, and adding graphics), Excel (for example: creating worksheets, entering data, creating basic formulas, working with cells and rows) and PowerPoint (for example: creating a new presentation from a design template, adding and removing slides, entering and formatting text, adding speaker notes, and viewing presentations). </li></ul>Preferred Qualifications<ul><li>At least 2 years experience in pharmacy claims processing.</li></ul>We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $22.71 - $33.32 / Hourly

Specialist 3rd Party Rx Ops Pharmacy Tech Services

$1,200 Sign-on Bonus Available Job Summary: The Specialist Fulfillment is responsible for providing order processing support for fulfillment and/or provide assistance in the preparation and distribution of prescription medication via the use of the fulfillment system. Job Responsibilities: <ul><li> Specialist Fulfillment is a non-registered and/or non-licensed position. </li><li> Performs manual packing duties including, but not limited to, packing and shipping completed orders, verifying accuracy, conformance to quality standards/specifications and preparing packages for mail. </li><li> May be responsible for stocking non-pharmaceutical products where allowed by pharmacy regulations. </li><li> May assist with department training and new hire support. </li><li> Other responsibilities as judgement or necessity dictate. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li>High school diploma from an accredited school or equivalent GED</li><li>Good verbal and written communication and interpersonal skills with the ability to communicate in a diplomatic and confidential manner</li><li>Willing and able to lift up to 50 lbs. (pounds) in a repetitive motion, with or without accommodations</li><li>Willing and able to perform tasks which include pushing, pulling, grasping, and lifting with or without reasonable accommodation</li><li>Willing to work a flexible shift</li></ul>Preferred Qualifications<ul><li>1 year of work experience in a healthcare, specialty pharmacy, fulfillment and/or call center setting</li><li>Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction</li><li>Basic PC knowledge and skills using MS Windows, MS Office Suite and/or other similar operating/software programs</li></ul>We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $15 - $20 / Hourly

Specialist Fulfillment

Job Summary: The Specialist Fulfillment is responsible for providing order processing support for fulfillment and/or provide assistance in the preparation and distribution of prescription medication via the use of the fulfillment system. Job Responsibilities: <ul><li> Specialist Fulfillment is a non-registered and/or non-licensed position. </li><li> Performs manual packing duties including, but not limited to, packing and shipping completed orders, verifying accuracy, conformance to quality standards/specifications and preparing packages for mail. </li><li> May be responsible for stocking non-pharmaceutical products where allowed by pharmacy regulations. </li><li> May assist with department training and new hire support. </li><li> Other responsibilities as judgement or necessity dictate. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li>High school diploma from an accredited school or equivalent GED</li><li>Good verbal and written communication and interpersonal skills with the ability to communicate in a diplomatic and confidential manner</li><li>Willing and able to lift up to 50 lbs. (pounds) in a repetitive motion, with or without accommodations</li><li>Willing and able to perform tasks which include pushing, pulling, grasping, and lifting with or without reasonable accommodation</li><li>Willing to work a flexible shift</li></ul>Preferred Qualifications<ul><li>1 year of work experience in a healthcare, specialty pharmacy, fulfillment and/or call center setting</li><li>Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction</li><li>Basic PC knowledge and skills using MS Windows, MS Office Suite and/or other similar operating/software programs</li></ul>We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $15 - $20 / Hourly

Job Summary: The Specialist Inventory Control is responsible for supporting the inventory control department by ensuring orders are received and scanned in for accuracy, dispensing locations are stocked and replenished, Inventory levels and monitored and tracked, and a clean working environment is maintained. Job Responsibilities: <ul><li> Receives, validates and stores incoming medications and supplies as per manufacturer recommendations and corporate policies and procedures. </li><li> Stocks and replenishes dispensing stations; monitors/tracks specified inventory levels. </li><li> Assists in receiving and putting away merchandise; assists in conducting physical inventory and cycle counts. </li><li> Identifies shipment errors for product to be pulled from available inventory and returned; researches backorders and brand selection errors. </li><li> Maintains a clean and organized work environment. </li><li> Other responsibilities as judgement or necessity dictate. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li> High School diploma from an accredited school or equivalent GED </li><li> Effective communication and problem solving skills, and ability to prioritize and multi-task </li><li> Strong initiative and the ability to work in a team environment </li><li> Willing and able to lift 40Ibs in repetitive motion </li><li> Willing and able to work in a fast paced production environment with a high level of accuracy and attention to detail </li></ul>Preferred Qualifications<ul><li> Must have an active pharmacy technician license or certification as required by state Board of Pharmacy </li><li> Intermediate level skill in Microsoft Office suite of products </li><li> 1 year of work experience in packing and receiving inventory </li><li> Prior experience with drugs and packaging </li></ul>We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $16.5 - $22 / Hourly

Specialist Inventory Control

Specialist Inventory Control - Robinson Township, PA

Job Summary Responsible for interacting with and managing the needs of internal and external partners (including patients, providers, and retail stores) with respect to service inquiries and escalations related to post shipment orders. This is a remote position; candidates must live in either MI, TX, FL, PA or AZ Job Responsibilities <ul><li> Communicates delivery issues with all relevant parties and takes action as appropriate based on the individual circumstances of each dispense using professional judgment and experience. </li><li> Coordinates package rescue, storage, and ultimate delivery with third party vendors. </li><li> Reviews requests for reshipments and escalates requests, when necessary, by following standard operating procedures. </li><li> Completes all steps for approved reshipments. </li><li> Processes and tracks approved product returns; ensures appropriate disposition of returned medication and insurance claims. </li><li> Reviews product complaints for potential manufacturer replacement and coordinates replacement in accordance with manufacturer-specific processes. </li><li> Processes and tracks approved manufacturer product replacement shipments as well as return or other disposition of defective product/(s). </li><li> Monitors weather alerts/restricted zip codes and provides recommendations to leadership regarding restriction of shipments based on by following standard operating procedures. </li><li> Monitors Retail Depot shipment monitoring and acts as necessary to ensure contractual regulatory/compliance are adhered throughout all steps. </li><li> Ensures appropriate data captured to facilitate root cause analysis. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li> High School Diploma or GED. </li><li> At least 2 years of experience in Specialty Pharmacy Operations (call center/customer service work environment or fulfillment work environment). </li><li> This is a remote position; candidates must live in either MI, TX, FL, PA or AZ </li><li> Remote role- candidates must maintain a secure remote workspace. </li></ul>Preferred Qualifications<ul><li> Associate degree in healthcare, business, or related area of study. </li><li> At least 1 year of experience in escalation resolution and the application of de-escalation techniques. </li><li> Strong organizational, analytical, interpretive, problem solving, and time management skills. </li><li> Strong written and verbal communication skills. </li><li> Strong critical thinking and issue resolution skills. </li><li> Intermediate skill level in Microsoft Office Suite. </li></ul>We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $16.5 - $22 / Hourly

Specialist Logistic

Job Summary: Assists in monitoring the call volume of inbound call traffic and distributes calls based on staff availability. Coordinates with other departments when outages occur. Analyzes daily staffing plans and anticipated call volumes to determine incremental staffing needs. Reviews and revises forecasts throughout the day to allow for appropriate shifts in workload and calls based upon volume, available resources and other outside influences. Monitors system and proactively assists management in dealing with real time adherence, unexpected workload and/or call volume variations. Analyzes and prepares reports/ data for Management Team including regularly distributed reports and ad hoc managerial information as needed. Job Responsibilities:<ul><li>Works with the Analyst, Workforce Management to provide real-time information on call center performance that could affect future staff scheduling. Assists the Analyst as necessary in the creation and management of call center staff work schedules. Assists with maintenance of CSR profiles in workforce management database to ensure optimum productivity and operational results are accurately reported.</li><li>Monitors real-time call volumes, average handle times, and adherence to schedules throughout the day against forecast; ensures the correct number of required agents is assigned to phones to meet service level goals. Makes recommendations on corrective actions when service levels are at risk. Responds to periods of low call volume utilizing established guidelines. Determines the need and timing for call overflow; works with System Administrator to re-route calls as appropriate.</li><li>Addresses recurring problems by recommending improved work processes, policies, or procedures. Contributes ideas on ways to resolve problems to better service the customer and/or improve productivity.</li><li>Schedules all transaction based work (e.g. calls, adjustments, correspondence, training, meetings). Maintains Customer Service Representative profiles in database; ensures that optimum productivity, coverage, and operational results are accurately reported and available.</li><li>Creates, maintains, and distributes current, historical and custom key performance reports on daily, weekly and/or monthly basis to ensure that facility leadership is equipped with the data necessary to make assessments of the staffing, training and call center performance. Supports workforce management function by analyzing ad hoc report data.</li><li>Communicates effectively with individuals/teams in the call center(s) to ensure high quality and timely customer experience. Takes support calls from call center locations and executes against established procedures and guidelines.</li><li>Works directly with Call Center management to insure goals are met through intra-day management of shifts, skills, and changes to plan.</li><li>Acts as tier 1 triage for most call center related technologies; Provides access point for problem escalation and reports to tier 2, follows-up, and insures resolution for issues.</li></ul> About Walgreens Founded in 1901, Walgreens ( www.walgreens.com ) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li>HS Diploma/GED and at least 2 years of call center experience.</li><li>Experience communicating both verbally (on phone, one-on-one) and in writing (emails) to various audiences.</li><li>Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.</li><li>Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).</li><li>Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).</li></ul>Preferred Qualifications<ul><li>Knowledge of Genesis Workforce Management </li></ul>We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $22.71 - $33.32 / Hourly

Specialist Workforce Management

Job Summary: Responsible for triaging and responding to all emergency situations reported to the 24/7 Global Security Operations Center (SOC) through alarm systems, internal incident reporting, and situational awareness. Provides support, direction, and documentation to assist in emergency response and recovery efforts. Responsible for monitoring and analyzing intelligence across multiple data systems including government sources, news, and social media to identify and mitigate risk to Company operations and travel through targeted communications to impacted business units and respective stakeholders. Job Responsibilities: <ul><li> Responds to alarms received for Security, Fire, and safety including: Following established procedures to determine the severity and validity of the alarm, providing instruction and support to employees and customers, contacting Law Enforcement and Fire Departments, detailed documentation of event and actions, contacting site employees, other company resources and service providers, for continual follow-up to ensure the situation is resolved. </li><li> Responds to emergencies reported to the SOC through inbound phone calls, emails, and social media including: Following established procedures to determine the severity of incident, providing instruction and support, preparing detailed documentation of event and actions, escalation and notification of applicable resources to assist in recovery efforts (internal resources, service providers, etc.) and continual follow-up to ensure timely recovery efforts. </li><li> Monitors all types of threats and risks to Company assets, people, and brand. Identifies and mitigates these risks through continuous monitoring of news, social media, and other sources of intelligence to determine the potential operational impact of social unrest, weather events, natural disasters, infrastructure issues, and road closers, etc. Creates summaries of threats and recommends proactive solutions including documenting and escalating risks to Company leadership. </li><li> Monitors Company employee travelers domestically and internationally to insure safety and security. Provides oversight of domestic and foreign travel assistance programs for employees including briefings and training. Conducts threat assessments and risk analysis of Company employee and assets. Provides feedback on vendors providing transportation and assistance around the world. </li><li> Responds to system support issues reported via phone, email, and ticket process for Security, Fire, and Safety equipment by troubleshooting system problems and recommending corrective action. </li><li> Follows Corporate Emergency Response Team action plans and supports Business Resiliency efforts by providing intelligence and documentation used for decision making, and communication to local stakeholders. </li><li> Responds to customer service and information requests from various departments, monitored sites, and federal, state, and local authorities. </li><li> Operates within the National Fire Protection Association guidelines and also within UL Certification policy and facility guidelines to enable the Security Operations Center to pass required annual UL inspection. </li><li> Provides input and suggests improvement to guidelines and procedures to enhance the quality of service and support to improve customer satisfaction. Active participation in coaching session and self-review of performance. </li><li> Maintains awareness of the Security Operations discipline including Government organizations (FEMA, DHS), and alarm monitoring organizations (The Monitoring Association). </li><li> Meets assigned quality metrics and service level goals. </li><li> Perform other duties as assigned. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li> High School/ GED and at least 1 year of experience in Central Monitoring Station, Security Operations Center, Call/Dispatch Center and/or Customer Service Field. </li><li> Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. </li><li> Experience with Emergency Response protocols and processes (public or private sector). </li><li> Excellent customer service skills </li><li> Must have the ability to communicate information both verbally and in writing in a professional, concise, detailed, and accurate fashion. </li><li> Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling). </li><li> Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns). </li><li> Must be able to multi-task, prioritize and deliver time sensitive information to proper authorities and stakeholders. </li><li> Participate in job related training programs and meetings to continually refresh and update knowledge. </li><li> Shift work in a 24/7 operation center environment includes after hours, weekends, and holidays. </li></ul>Preferred Qualifications<ul><li> Bachelor's degree. </li><li> At least 2 years of experience in a Central Monitoring Station, Security Operations Center, Call/Dispatch Center and/or Customer Service Field. </li><li> At least 1 year of experience working with government and/or law enforcement agencies. </li><li> Experience responding to burglar, fire, or other emergency signaling devices. </li><li> Experience operating Security and Fire alarm systems, such as CCTV, Burglar Panels, and Fire Panels. </li><li> Experience executing emergency response protocols and processes. </li><li> Experience utilizing open source intelligence sources to identify risk and build situational awareness. </li><li> Experience operating geographic information systems (GIS) to map hazards and visualize risk. </li><li> Experience with National Fire Protection Association Codes such as NFPA Code 72. </li><li> Experience with UL Certification Standards such as UL 827 or UL 1981. </li><li> Bilingual skills are preferred. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $22.71 - $33.32 / Hourly

Specialist, Security Operations Center

<ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li><li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li><li>Models and delivers a distinctive and delightful customer experience.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Develops strong relationships with most valuable customers.</li></ul>Operations<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li><li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li><li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li><li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li><li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li><li>Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul>Basic Qualifications<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>Requires willingness to work flexible schedule, including evening and weekend hours.</li></ul>Preferred Qualifications<ul><li> Prefer six months of experience in a retail environment. </li><li> Prefer to have prior work experience with Walgreens. </li><li> Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. </li><li> Prefer good computer skills. </li><li> Prefer the knowledge of store inventory control. </li><li> Prefer PTCB certification. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $18 - $21.5 / Hourly

Specialty - Certified Pharmacy Technician

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals. Walgreens is proud to invest & champion an earn while you learn" Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician. <ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li><li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li><li>Models and delivers a distinctive and delightful customer experience.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Develops strong relationships with most valuable customers.</li></ul>Operations<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li><li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li><li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li><li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li><li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li><li>Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul>Basic Qualifications<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>Requires willingness to work flexible schedule, including evening and weekend hours.</li></ul>Preferred Qualifications<ul><li> Prefer six months of experience in a retail environment. </li><li> Prefer to have prior work experience with Walgreens. </li><li> Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. </li><li> Prefer good computer skills. </li><li> Prefer the knowledge of store inventory control. </li><li> Prefer PTCB certification. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $17 - $20.5 / Hourly

Specialty - Pharmacy Technician / Pharm Tech Apprenticeship

Responsible for the accurate billing and collection of third party and patient payments for products and services rendered. Job Responsibilities (listed in order of importance and/or time spent)<ul><li>Submit timely, accurate invoices to payer for products and services provided.</li><li>Correctly determine quantities and prices for products and services billed.</li><li>Verify services and products are correctly authorized and required documentation is on file.</li><li>Ensure all Medicare documentation is received from the medical provider and submitted to Danville.</li><li>Review reports to maximize generic substitution opportunities.</li><li>Manage and collect patient balances prior to prescription dispensing, or in accordance with company policy.</li><li>Ensure all required documentation for billing is completed and accurate prior to claim submission (i.e., medical claims billing).</li><li>Process reimbursement checks/payment in accordance with policy.</li><li>Review price modify logs and ensure there are corresponding SDL (submit direct link) claims.</li><li>Review, research and resolve all third party chargebacks in a timely manner.</li><li>Assist with any third party audits, in accordance with company policy.</li><li>Process and file all SDL (submit direct link) claims in accordance with company policy.</li><li>Processing of prescription exceptions including prior authorizations, triaging of referrals to other Walgreens locations, and proactively identifying copay assistance opportunities.</li><li>Responsible for proactive communication to patients and providers regarding referral/prescription status.</li><li>Responsible for maintaining a deep understanding of and assisting patients with assistance programs enrollment, such as Chronic Disease Fund, confirming patient eligibility and all required reporting and documentation.</li><li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians and third party payers.</li><li>Maintains subject matter expertise pertaining to all external billing practices including but not limited to third party adjudications, prior authorization, and patient financial assistance programs in order to coach pharmacy technicians and other support staff.</li></ul>Basic Qualifications<ul><li>High School Diploma or equivalent.</li><li>Pharmacy Technician license, in states where required.</li><li>Maintains PTCB or ExCPT certification through the designated PTCB or ExCPT training program and/or state required certification/registration.</li><li>Experience communicating both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports, presentations) to various audiences (work group, team, company management, prospective acquisitions, external clients).</li><li>Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.</li></ul>Preferred Qualifications<ul><li>Prefer six months of experience in a retail environment.</li><li>Prefer to have prior work experience with Walgreens.</li><li>Experience in processes related to submitting medical claims, including but not limited to Medicare submission, knowledgeable in EOB (explanation of benefits), remittance advice and adherence to timely filing limits.</li><li>Experience entering data into databases (e.g., MS Excel).</li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $22 - $29 / Hourly

Specialty Billing Technician

Responsible for the accurate billing and collection of third party and patient payments for products and services rendered. Job Responsibilities (listed in order of importance and/or time spent)<ul><li>Submit timely, accurate invoices to payer for products and services provided.</li><li>Correctly determine quantities and prices for products and services billed.</li><li>Verify services and products are correctly authorized and required documentation is on file.</li><li>Ensure all Medicare documentation is received from the medical provider and submitted to Danville.</li><li>Review reports to maximize generic substitution opportunities.</li><li>Manage and collect patient balances prior to prescription dispensing, or in accordance with company policy.</li><li>Ensure all required documentation for billing is completed and accurate prior to claim submission (i.e., medical claims billing).</li><li>Process reimbursement checks/payment in accordance with policy.</li><li>Review price modify logs and ensure there are corresponding SDL (submit direct link) claims.</li><li>Review, research and resolve all third party chargebacks in a timely manner.</li><li>Assist with any third party audits, in accordance with company policy.</li><li>Process and file all SDL (submit direct link) claims in accordance with company policy.</li><li>Processing of prescription exceptions including prior authorizations, triaging of referrals to other Walgreens locations, and proactively identifying copay assistance opportunities.</li><li>Responsible for proactive communication to patients and providers regarding referral/prescription status.</li><li>Responsible for maintaining a deep understanding of and assisting patients with assistance programs enrollment, such as Chronic Disease Fund, confirming patient eligibility and all required reporting and documentation.</li><li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians and third party payers.</li><li>Maintains subject matter expertise pertaining to all external billing practices including but not limited to third party adjudications, prior authorization, and patient financial assistance programs in order to coach pharmacy technicians and other support staff.</li></ul>Basic Qualifications<ul><li>High School Diploma or equivalent.</li><li>Pharmacy Technician license, in states where required.</li><li>Maintains PTCB or ExCPT certification through the designated PTCB or ExCPT training program and/or state required certification/registration.</li><li>Experience communicating both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports, presentations) to various audiences (work group, team, company management, prospective acquisitions, external clients).</li><li>Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.</li></ul>Preferred Qualifications<ul><li>Prefer six months of experience in a retail environment.</li><li>Prefer to have prior work experience with Walgreens.</li><li>Experience in processes related to submitting medical claims, including but not limited to Medicare submission, knowledgeable in EOB (explanation of benefits), remittance advice and adherence to timely filing limits.</li><li>Experience entering data into databases (e.g., MS Excel).</li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $20.25 - $26 / Hourly

Job Summary ~Active PTCH national certification required or obtained within 6 months of start Serves as a leader and subject matter expert, ensuring that inquiries are handled in accordance with state and federal regulations. Communicates with patients, physicians and third party providers. Assists with resolution of escalated issues. Assists in assigning, monitoring and reviewing the day-to-day work of Centralized Services Technicians and provides coaching and guidance. Follows standard operating procedures and performs duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information. Duties may vary based on assigned department. Job Responsibilities<ul><li>Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves intermediate</li><li>to complex questions or issues that reflect substantial variety and detail. Serves as a resource for lower level technicians.</li><li>Assists in the coordination of the day-to-day activities of technicians. May assist with difficult customers and/or requiring in-depth knowledge. Handles correspondence to patients and makes outbound calls to patients and prescribers as needed.</li><li>Serves as first escalation point for problem resolution. Anticipates client needs and proactively identifies solutions. Seeks guidance from supervisory or managerial staff only for the most complex or escalated questions or problems.</li><li>Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements. Makes telephone calls to insurers and others to obtain information, gain override approval or otherwise resolve the Third Party Rejects where applicable.</li><li>Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate.</li><li>Monitors trends and notifies supervisor or recurring or high priority issues.</li><li>Looks for ways to improve current processes with enhancements and ideas.</li></ul>About Walgreens Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients' care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions. The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits More Company information is available at www.walgreensbootsalliance.com Basic Qualifications<ul><li>High School Diploma or GED and at least 2 years of customer service or pharmacy technician experience.</li><li>Must have an active pharmacy technician license or certification as required by state Board of Pharmacy.</li><li>Active PTCB national certification required.</li><li>Currently meeting or exceeding established quality and productivity standards with one year experience as a Technician II, OR a minimum of six months experience as a Centralized Services</li><li>Technician II with a minimum of one year experience as a Retail pharmacy technician with Walgreens or another organization.</li><li>Experience in identifying operational issues and recommending and implementing strategies to resolve problems.</li><li>Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.</li><li>Experience building and maintaining relationships within a team.</li><li>Intermediate to advanced PC and Search Engine skill level skills.</li><li>Communicate effectively in writing and verbally.</li><li>Handles multiple Lines of business.</li><li>18 years of age or older.</li></ul>Preferred Qualifications<ul><li>At least two years as a Centralized Services Specialist II or three years of pharmacy technician experience in a retail or call center environment</li><li>Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.</li><li>Fluency in Spanish and English</li></ul>We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $18.75 - $25 / Hourly

Sr Certified Pharmacy Technician Centralized Services

Job Summary In accordance with state and federal regulations, assists in the training of team members, under direct supervision, in the practice of pharmacy within the Micro fulfillment Center. Assists leadership in the team members performance of Micro fulfillment Center duties in accordance with Company policies and procedures. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Assists with and coaches pharmacy technicians and Fulfillment Specialists in the operation of pharmacy systems. Models and delivers a positive customer experience. Job Responsibilities <ul><li> Ensures Micro fulfillment Centers interactions with the pharmacies served receive the patient's prescriptions in timely manner. Resolves store issues as they relate to prescription requests to ensure a positive customer experience. </li><li> Models and shares best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.) </li><li> Develops strong relationships with most valuable customers and team members. </li><li> Under the supervision by the Group Supervisor, Pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. </li><li> Performs duties as assigned by, Group Supervisor Pharmacist and including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists Group Supervisor, Pharmacist in scheduling and maintaining workflow. </li><li> Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. </li><li> Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. </li><li> Leads inventory management activities, such as, ordering, unpacking, sorting, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. </li><li> Assists and supports Group Supervisor, Pharmacist and site Pharmacists in analyzing and seeking to improve pharmacy financial, customer service and inventory performance data; reviewing Rx KPIs with Group Supervisor, Pharmacist. </li><li> Assists with exterior and interior maintenance by ensuring the Micro Fulfillment Center is stocked with adequate supplies, clean, neat and orderly in condition and appearance. </li><li> Coaches pharmacy technicians and Fulfillment Specialists in the correct use of processes and tools in order to drive efficiency within the Micro Fulfillment Center. </li><li> Complies with all company policies and procedures; maintains respectful relationships with coworkers. </li><li> Completes special assignments and other tasks as assigned. </li><li> Maintains PTCB or ExCPT certification through the designated PTCB or ExCPT training program and/or state required certification/registration. </li><li> Attends training and completes learning modules requested by manager and acquires continuing education credits. </li><li> Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li> State board of pharmacy licensure active and in good standing. </li><li> PTCB or ExCPT certification (except in Puerto Rico). </li><li> One year of work experience as a pharmacy technician in a retail, fulfillment or hospital setting. </li><li> Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico). </li><li> Requires willingness to work flexible schedule, including evening and weekend hours. </li></ul>Preferred Qualifications<ul><li> Prefer to have prior work experience with Walgreens. </li><li> Prefer basic math skills (counting, measuring and weighing medications). </li><li> Prefer basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line). </li><li> Prefer knowledge of inventory control. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $20.15 - $26.85 / Hourly

Sr Certified Pharmacy Technician Fulfillment Center

Job Summary In accordance with state and federal regulations, assists in the training of team members, under direct supervision, in the practice of pharmacy within the Micro fulfillment Center. Assists leadership in the team members performance of Micro fulfillment Center duties in accordance with Company policies and procedures. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Assists with and coaches pharmacy technicians and Fulfillment Specialists in the operation of pharmacy systems. Models and delivers a positive customer experience. Job Responsibilities <ul><li> Ensures Micro fulfillment Centers interactions with the pharmacies served receive the patient's prescriptions in timely manner. Resolves store issues as they relate to prescription requests to ensure a positive customer experience. </li><li> Models and shares best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.) </li><li> Develops strong relationships with most valuable customers and team members. </li><li> Under the supervision by the Group Supervisor, Pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. </li><li> Performs duties as assigned by, Group Supervisor Pharmacist and including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists Group Supervisor, Pharmacist in scheduling and maintaining workflow. </li><li> Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. </li><li> Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. </li><li> Leads inventory management activities, such as, ordering, unpacking, sorting, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. </li><li> Assists and supports Group Supervisor, Pharmacist and site Pharmacists in analyzing and seeking to improve pharmacy financial, customer service and inventory performance data; reviewing Rx KPIs with Group Supervisor, Pharmacist. </li><li> Assists with exterior and interior maintenance by ensuring the Micro Fulfillment Center is stocked with adequate supplies, clean, neat and orderly in condition and appearance. </li><li> Coaches pharmacy technicians and Fulfillment Specialists in the correct use of processes and tools in order to drive efficiency within the Micro Fulfillment Center. </li><li> Complies with all company policies and procedures; maintains respectful relationships with coworkers. </li><li> Completes special assignments and other tasks as assigned. </li><li> Maintains PTCB or ExCPT certification through the designated PTCB or ExCPT training program and/or state required certification/registration. </li><li> Attends training and completes learning modules requested by manager and acquires continuing education credits. </li><li> Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li> State board of pharmacy licensure active and in good standing. </li><li> PTCB or ExCPT certification (except in Puerto Rico). </li><li> One year of work experience as a pharmacy technician in a retail, fulfillment or hospital setting. </li><li> Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico). </li><li> Requires willingness to work flexible schedule, including evening and weekend hours. </li></ul>Preferred Qualifications<ul><li> Prefer to have prior work experience with Walgreens. </li><li> Prefer basic math skills (counting, measuring and weighing medications). </li><li> Prefer basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line). </li><li> Prefer knowledge of inventory control. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $19.75 - $26.35 / Hourly

Job Summary: In accordance with state and federal regulations, assists in the training of team members, under direct supervision, in the practice of pharmacy within the Micro fulfillment Center. Assists leadership in the team members performance of Micro fulfillment Center duties in accordance with Company policies and procedures. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Assists with and coaches pharmacy technicians and Fulfillment Specialists in the operation of pharmacy systems. Models and delivers a positive customer experience. Job Responsibilities: <ul><li> Ensures Micro fulfillment Centers interactions with the pharmacies served receive the patient's prescriptions in timely manner. Resolves store issues as they relate to prescription requests to ensure a positive customer experience. </li><li> Models and shares best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.) </li><li> Develops strong relationships with most valuable customers and team members. </li><li> Under the supervision by the Group Supervisor, Pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. </li><li> Performs duties as assigned by, Group Supervisor Pharmacist and including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists Group Supervisor, Pharmacist in scheduling and maintaining workflow. </li><li> Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. </li><li> Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. </li><li> Leads inventory management activities, such as, ordering, unpacking, sorting, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. </li><li> Assists and supports Group Supervisor, Pharmacist and site Pharmacists in analyzing and seeking to improve pharmacy financial, customer service and inventory performance data; reviewing Rx KPIs with Group Supervisor, Pharmacist. </li><li> Assists with exterior and interior maintenance by ensuring the Micro Fulfillment Center is stocked with adequate supplies, clean, neat and orderly in condition and appearance. </li><li> Coaches pharmacy technicians and Fulfillment Specialists in the correct use of processes and tools in order to drive efficiency within the Micro Fulfillment Center. </li><li> Complies with all company policies and procedures; maintains respectful relationships with coworkers. </li><li> Completes special assignments and other tasks as assigned. </li><li> Maintains PTCB or ExCPT certification through the designated PTCB or ExCPT training program and/or state required certification/registration. </li><li> Attends training and completes learning modules requested by manager and acquires continuing education credits. </li><li> Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li> State board of pharmacy licensure active and in good standing. </li><li> PTCB or ExCPT certification (except in Puerto Rico). </li><li> One year of work experience as a pharmacy technician in a retail, fulfillment or hospital setting. </li><li> Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico). </li><li> Requires willingness to work flexible schedule, including evening and weekend hours. </li></ul>Preferred Qualifications<ul><li> Prefer to have prior work experience with Walgreens. </li><li> Prefer basic math skills (counting, measuring and weighing medications). </li><li> Prefer basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line). </li><li> Prefer knowledge of inventory control. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $18.75 - $25 / Hourly

Job Summary: Responsible for collecting, summarizing data and providing analysis that will assist Pharmacy & Retail Operations management in both long- and short-range strategic planning, and the development and implementation of programs. Maintains a thorough understanding of business processes pertaining to all aspects of Pharmacy & Retail Operations. Provides more complex analysis to develop cost benefits of proposed programs through collection and data. Work on projects in Pharmacy & Retail Operations including process improvement, strategy development, industry trends, competitive analysis, and company positioning. Manages complex ad-hoc projects and analyses, as needed. Job Responsibilities: <ul><li> Responsible for collecting, summarizing data and providing analysis that will assist Pharmacy & Retail Operations management in both long- and short-range strategic planning, and the development and implementation of programs </li><li> Maintains a comprehensive understanding of business processes and practices pertaining to all aspects of Pharmacy & Retail Operations within the Retail Hub. </li><li> Provides more complex analysis of corresponding data to build business case for system and operational procedure changes, enhancements, development of functional specifications or interface opportunities with costs and or return on investment summarized. </li><li> Serves as operation point of contact for various projects to drive project execution. Communicates relevant project information to stakeholders, both corporately and in the field. </li><li> Collects, analyzes, makes specific recommendations, and presents information pertaining to proposed programs to meet the business and strategic goals of Pharmacy & Retail Operations and the Company. Manages complex ad-hoc projects and analyses, as needed. </li><li> Plans, designs and deploys appropriate reports and tools. </li><li> Collaborates across Pharmacy & Retail Operations, IT, legal and regulatory, process improvement teams, and others, to develop operational solutions. </li><li> Coaches, mentors, guides, and provides oversight to less senior Business Analysts. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li> Bachelor's Degree and at least 1 year of experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions; OR, High School Diploma/GED and 4 years of experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions. </li><li> At least 1 year of experience querying databases (for example: SQL, Golden, Business Objects, EDW, SAS and/or SQL Server). </li><li> Experience in identifying operational issues and recommending and implementing strategies to resolve issues and problems. </li><li> Experience communicating the impact of business analysis results to business leaders. </li><li> Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns). </li><li> Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling). </li><li> Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font). </li></ul>Preferred Qualifications<ul><li> Master's Degree or MBA. </li><li> Bachelor's Degree. </li><li> Retail Pharmacy Experience. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $71400 - $114300 / Salaried

Sr. Business Analyst (Pharmacy Affairs Enablement)

Job Summary: Responsible for developing and executing allocation strategies that align inventory placement with business needs and customer demand. Analyzes demand and inventory signals to optimize sales, margin, EBITDA, and inventory utilization. Ensures accurate execution in planning systems and monitors inventory flow to identify risks and exceptions. Generates reporting and insights that contribute to incremental improvements in allocation processes. Job Responsibility: <ul><li> Executes advanced data analysis to develop and implement optimized allocation strategies for non replenished inventory, including seasonal, promotional, off shelf, one time buys, and local assortments. </li><li> Analyzes sales trends, demand signals, and inventory positions to generate insights that refine allocation strategies and support sales, margin, EBITDA, and minimized residual exposure. </li><li> Makes independent allocation decisions and executes inventory allocations, such as stock transfer orders and purchase orders, within established parameters and guardrails. </li><li> Uses enterprise planning and execution systems (SAP, BlueYonder, AS/400, DAA) and advanced analytics tools (Databricks, Python, R, SQL, Excel) to perform accurate, timely allocations and identify improvement opportunities. </li><li> Keeps documentation of allocation methods and updates to support day to day continuity across rotating categories. </li><li> Monitors inventory flow to identify risks related to sell through, overstocks, residual inventory, and supply or system constraints. </li><li> Resolves allocation exceptions, system issues, and supply disruptions, proactively communicating impacts and solutions to stakeholders. </li><li> Provides recurring performance reporting and insights to cross functional partners including Inventory Management, Merchandising, Suppliers, and Leadership. </li><li> Recommends process improvements and contributes to enhancements in allocation workflows. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li> Bachelor's Degree and at least 1 year of experience in a supply chain or business role OR a High School Diploma/GED and at least 4 years of experience in a supply chain or business role. </li><li> Advanced level skill in Microsoft Excel (for example: using AVERAGE function, merging and centering cells, printing centered page and/or creating a pivot table). </li></ul>Preferred Qualifications<ul><li> Experience in retail, supply chain, or merchandising analytics </li><li> Experience with SAP, BlueYonder, AS/400, DAA, Databricks, Python, R, SQL </li><li> Strong analytical, problem-solving, and communication skills </li><li> Ability to manage multiple priorities and meet deadlines in a fast-paced environment </li></ul> We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $79300 - $127000 / Salaried

Sr. Inventory Allocation Analyst

Job Summary Responsible for developing and executing allocation strategies that align inventory placement with business needs and customer demand. Analyzes demand and inventory signals to optimize sales, margin, EBITDA, and inventory utilization. Ensures accurate execution in planning systems and monitors inventory flow to identify risks and exceptions. Generates reporting and insights that contribute to incremental improvements in allocation processes. Job Responsibility <ul><li> Executes advanced data analysis to develop and implement optimized allocation strategies for non replenished inventory, including seasonal, promotional, off shelf, one time buys, and local assortments. </li><li> Analyzes sales trends, demand signals, and inventory positions to generate insights that refine allocation strategies and support sales, margin, EBITDA, and minimized residual exposure. </li><li> Makes independent allocation decisions and executes inventory allocations, such as stock transfer orders and purchase orders, within established parameters and guardrails. </li><li> Uses enterprise planning and execution systems (SAP, BlueYonder, AS/400, DAA) and advanced analytics tools (Databricks, Python, R, SQL, Excel) to perform accurate, timely allocations and identify improvement opportunities. </li><li> Keeps documentation of allocation methods and updates to support day to day continuity across rotating categories. </li><li> Monitors inventory flow to identify risks related to sell through, overstocks, residual inventory, and supply or system constraints. </li><li> Resolves allocation exceptions, system issues, and supply disruptions, proactively communicating impacts and solutions to stakeholders. </li><li> Provides recurring performance reporting and insights to cross functional partners including Inventory Management, Merchandising, Suppliers, and Leadership. </li><li> Recommends process improvements and contributes to enhancements in allocation workflows. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li> Bachelor's Degree and at least 1 year of experience in a supply chain or business role OR a High School Diploma/GED and at least 4 years of experience in a supply chain or business role. </li><li> Advanced level skill in Microsoft Excel (for example: using AVERAGE function, merging and centering cells, printing centered page and/or creating a pivot table). </li></ul>Preferred Qualifications<ul><li> Experience in retail, supply chain, or merchandising analytics </li><li> Experience with SAP, BlueYonder, AS/400, DAA, Databricks, Python, R, SQL </li><li> Strong analytical, problem-solving, and communication skills </li><li> Ability to manage multiple priorities and meet deadlines in a fast-paced environment </li></ul> We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $79300 - $127000 / Salaried

Job Summary This role involves leading an analytics team which studies a variety of contact center and enterprise data sources to formulate actionable insights which improve the customer experience and/or lower our cost to serve. Collaborate with stakeholders and SME's in various parts of the business to drive insights that enable continuous improvements of our business processes. Innovate new ways to use data to solve business problems. Responsible for driving decisions through insights and data driven recommendations. Play a leadership role by sharing best practices mentoring other analysts on the team. Drives continuous improvement and a focus on quality. In addition, assist the divisional analytics manager with the formulation of training plans for others on the analytics team. Job Responsibilities <ul><li> Work with business stakeholders to understand the business challenges and opportunities and then identify the related analytical questions to be studied. </li><li> Conceptualize study design and formulate plans for conducting study to answer strategic questions. </li><li> Conduct research by assembling disparate data that can be feed into various statistical models for analysis. </li><li> Interpret the analytical results and generate strategic and operational data-based insights & business recommendations. </li><li> Document and present study results through reports, visualization tools, dashboards and executive level presentations. </li><li> Communicate the analyses, insights and recommendations to all stakeholders through written and verbal communication. </li><li> Carry out all aspects of project management including work planning, prioritization, estimation, problem scope refinement, document action items from meetings and overall delivery. </li><li> Lead team efforts to implement processes, data stores and environments to support the generation of business insights and the divisional analytics strategy. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li> Bachelor's degree and at least 4 years of reporting and analytics experience, OR High School diploma/GED and at least 7 years of reporting and analytics experience. </li><li> Strong analytical and problem solving skills coupled an ability to logically organize and convey insights. </li><li> Experience creating visualizations of data insights and preparing executive level presentations. </li><li> Ability to manage multiple projects and work independently to prioritize work in fast paced environment. </li><li> Outstanding written and oral communication, including strong interviewing / listening skills. </li><li> Familiarity with relational data base design, indexing, and related tools to query and optimize relational databases. </li><li> Strong working knowledge of Microsoft Office tools including Word, Excel, Visio, PowerPoint and Access. </li></ul>Preferred Qualifications<ul><li> Programming languages: Python, Power BI Dashboard programmer/expert and DAX coding </li><li> Query / analytics / reporting tools such as: SAS, R, SQL, Hadoop, Teradata </li><li> In-depth knowledge of probability and scientific methods to design and test hypotheses </li><li> Knowledge of modeling design, causation, latent variables & functional forms </li><li> Ability to conduct cluster analysis, factor analysis, forecasting etc. </li><li> Knowledge of advanced statistical techniques such as: regression analysis, decision trees, structural equations. </li><li> Ability to do model evaluation & accuracy tests, validation sampling, and prediction. </li><li> Knowledge of specific reporting, dash boarding and visualization tools. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $71400 - $114300 / Salaried

Sr. Reporting Analyst

Job Summary Responsible for performing clinical and professional pharmaceutical work in the review, processing, transferring and dispensing of prescribed medications, drugs, and supplies needed for patient care, with a focus on getting patients triaged to the right channel of service within the enterprise. Responsible for receiving and making phone calls related to patient care and prescription processing, addresses escalated issues and outcomes of issues related to specialty pharmacy . Job Responsibilities <ul><li> Performs clinical and professional pharmaceutical work which includes but is not limited to: </li><li> Coordinates and completes transfers of prescriptions in compliance with all state and federal regulations. </li><li> Conducts pharmacist functions for specialty pharmacy orders from referral receipt through dispensing. </li><li> Participates in the coordination of care to meet patient outcomes/goals; assist in resolving complex inquiries and/or complaints escalated by internal/external partners. </li><li> Performs patient counseling in compliance with clinical program protocols and adhere to and counsel patients in compliance with REMS programs; documents any and all interactions with patients and prescribers in the appropriate systems according to protocol; answers question and provides information to patients on drug interactions, side effects, dosage, administration and storage of prescriptions and supplies. </li><li> Provides clinical and regulatory oversight and direction to Logistics Team non-clinician team members handling escalated situations </li><li> Responsible for providing clinical support for escalated patient issues. </li><li> Reviews patient demographics and prescriptions to assure appropriate therapy and accuracy of dose. </li><li> Updates patient records/charts, medication profiles, care plans, initial patient notes and continuing patient progress notes, as needed. </li><li> Assists in establishing and refining standard operating procedures to meet/exceed service levels; assists in identifying, developing and implementing potential solutions to resolve problems and/or remove barriers that inhibit the department's ability to achieve performance goals. </li><li> Identifies, develops, implements potential solutions to resolve problems and/or remove barriers that inhibit the departments ability to achieve performance goals. </li><li> Follows established procedures concerning security of controlled substances, prescriptions, supplies, and quality assurance, where applicable. </li><li> May be required to support cross-functional services and high touch connections as necessary. </li><li> May support initial patient assessments and medication/administration supplies needed for optimal patient outcomes. </li><li> Reviews the work completed by Enterprise Triage Coordinators engaged in all areas of the prescription process; provides oversight of duties for work done by Pharmacy Technicians. </li><li> Other responsibilities as judgment or necessity dictate. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li> Bachelor's degree in pharmacy or PharmD </li><li> Current Pharmacist license as granted by the appropriate state licensing authority </li><li> 3 years' work experience as a practicing pharmacist </li><li> 2 years' work experience in customer service, specialty pharmacy, home health care, or related field with a focus on meeting quality standards for customer/patient service and satisfaction </li><li> Strong attention to detail and quality with proven problem-solving skills </li><li> Willing to obtain additional state pharmacist licensures as needed </li></ul>Preferred Qualifications<ul><li> Experience in a call center environment, mail service, long term care, specialty pharmacy setting or retail pharmacy setting. </li><li> Excellent written/verbal communication skills and interpersonal skills with the ability to lead, motivate, coach, and provide feedback to team members. </li><li> Experience utilizing pharmacy and clinical systems. </li><li> Proven focus on customer service, quality, and accuracy. </li></ul>We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $125632 - $138320 / Salaried

Staff Pharmacist Enterprise Triage Team

Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. Job Responsibilities/Tasks Customer Experience<ul><li>Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy.</li><li>Greets customers and clinic patients, and offers assistance with products and services.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Resolves customer complaints and helps respond to customers' special needs.</li></ul>Operations<ul><li>Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members.</li><li>Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.</li><li>Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.</li><li>Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.</li><li>Supervises receiving, stocking, pricing, returning, and transferring of merchandise.</li><li>Ensures execution of District Manager operational feedback.</li><li>Implements store organization through proper hiring and placement, scheduling of work assignments and delegation.</li><li>Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.</li><li>Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.</li><li>Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Daily Planning and Execution<ul><li>Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers.</li></ul>Business Performance Management<ul><li>Analyzes financial and performance data; develops action plans to increase sales and control costs.</li><li>Reviews KPIs daily and prepare to discuss with district management.</li><li>Reviews and analyzes asset protection data and develops and implements action plans to reduce loss.</li><li>Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law.</li><li>Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support.</li></ul>Business Planning<ul><li>Identifies sales opportunities to ensure the growth and performance of the store and pharmacy.</li><li>Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes.</li></ul>People and Performance Management<ul><li>Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.</li><li>Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members.</li><li>Makes hiring, promotion and termination decisions.</li><li>Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate.</li><li>Develops employee performance plans and follows up according to deadlines.</li><li>Monitors and approves team member compensation.</li><li>Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision.</li><li>Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members</li><li>Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members.</li></ul>Training and Personal Development<ul><li>Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position. </li><li>Follows performance improvement plans offered by District Manager.</li><li>Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state).</li><li>Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy.</li></ul>Communications<ul><li>Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives.</li><li>Conducts community outreach (e.g., speaks with members of community, physicians in area).</li><li>Assists District Manager in planning and attending community events.</li></ul>Basic Qualifications<ul><li>Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.</li><li>Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date.</li><li>Willingness to work flexible schedule including extended days, evenings, and weekend hours.</li></ul>Preferred Qualifications<ul><li>Bachelor's Degree.</li><li>PTCB or ExCPT Certification.</li><li>Three years retail management experience, including supervising others, managing, and assigning work.</li><li>Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph.</li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Store Manager

Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. Job Responsibilities/Tasks Customer Experience<ul><li>Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy.</li><li>Greets customers and clinic patients, and offers assistance with products and services.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Resolves customer complaints and helps respond to customers' special needs.</li></ul>Operations<ul><li>Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members.</li><li>Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.</li><li>Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.</li><li>Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.</li><li>Supervises receiving, stocking, pricing, returning, and transferring of merchandise.</li><li>Ensures execution of District Manager operational feedback.</li><li>Implements store organization through proper hiring and placement, scheduling of work assignments and delegation.</li><li>Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.</li><li>Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.</li><li>Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Daily Planning and Execution<ul><li>Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers.</li></ul>Business Performance Management<ul><li>Analyzes financial and performance data; develops action plans to increase sales and control costs.</li><li>Reviews KPIs daily and prepare to discuss with district management.</li><li>Reviews and analyzes asset protection data and develops and implements action plans to reduce loss.</li><li>Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law.</li><li>Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support.</li></ul>Business Planning<ul><li>Identifies sales opportunities to ensure the growth and performance of the store and pharmacy.</li><li>Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes.</li></ul>People and Performance Management<ul><li>Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.</li><li>Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members.</li><li>Makes hiring, promotion and termination decisions.</li><li>Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate.</li><li>Develops employee performance plans and follows up according to deadlines.</li><li>Monitors and approves team member compensation.</li><li>Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision.</li><li>Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members</li><li>Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members.</li></ul>Training and Personal Development<ul><li>Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position. </li><li>Follows performance improvement plans offered by District Manager.</li><li>Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state).</li><li>Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy.</li></ul>Communications<ul><li>Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives.</li><li>Conducts community outreach (e.g., speaks with members of community, physicians in area).</li><li>Assists District Manager in planning and attending community events.</li></ul>Basic Qualifications<ul><li>Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.</li><li>Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date.</li><li>Willingness to work flexible schedule including extended days, evenings, and weekend hours.</li></ul>Preferred Qualifications<ul><li>Bachelor's Degree.</li><li>PTCB or ExCPT Certification.</li><li>Three years retail management experience, including supervising others, managing, and assigning work.</li><li>Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph.</li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Learn more about free job search tools, learning opportunities, and exclusive member events.

Discover CareerCircle

Access resources to advance your job search and career growth.

Tools & Training

Explore a wide range of job opportunities that match your skills and career goals.

Search Jobs

Create a professional resume that captures the attention of top employers with our easy-to-use tool.

Resume Builder

Prepare for your next interview with our expert tips and strategies.

Interview Prep

Discover in-depth profiles of leading employers to find your ideal workplace.

Search Companies

Develop in-demand skills with curated courses for today’s job market.

Courses

Access career resources and job postings anytime, anywhere with our app.

Mobile App

Source skilled talent and build your team.

Talent Acquisition

Access skilled talent ready to excel via our AI-driven platform, virtual events, and recruitment services.

CareerCircle TalentConnect

Transform your workforce and hiring practices with essential training and continuing education.

InclusiveU

Broaden your talent pool with dedicated support for individuals with disabilities.

Getting Hired Powered by CareerCircle

Mission aligned solutions supporting Non-Profit Organizations, Educational Institutions, Local Workforce Development Boards, and Learning Providers.

Upskilling & Job Advocacy

Upskilling solutions designed to empower members with in-demand skills training and ongoing support for successful certificate completion.

CareerReady

Job advocacy solutions to connect job seekers to inclusive employers through dedicated recruiting support.

CareerAdvocacy

Learn how we connect all communities with careers and build skilled talent pipelines.

About CareerCircle

Discover answers to common questions and gain insights into our goals and services.

Reach out to us for inquiries, support, or to learn more about our mission and services.

Contact

Explore our blog for latest news and trends for job seekers and employers.

Blog

Access our virtual career fairs, job seeker workshops, and employer focused webinars.

Events

Discover valuable resources to enhance your hiring strategy and drive organizational success.

Employer Resources

Get the latest news and updates on our mission, partnerships, and community impact.

Walgreens Jobs

Browse Walgreens Jobs

JOB SEEKERS

EMPLOYERS

COMMUNITY PARTNERS

ABOUT

RESOURCES