Job Summary: The Specialist Inventory Control is responsible for supporting the inventory control department by ensuring orders are received and scanned in for accuracy, dispensing locations are stocked and replenished, Inventory levels and monitored and tracked, and a clean working environment is maintained. Job Responsibilities: <ul><li> Receives, validates and stores incoming medications and supplies as per manufacturer recommendations and corporate policies and procedures. </li><li> Stocks and replenishes dispensing stations; monitors/tracks specified inventory levels. </li><li> Assists in receiving and putting away merchandise; assists in conducting physical inventory and cycle counts. </li><li> Identifies shipment errors for product to be pulled from available inventory and returned; researches backorders and brand selection errors. </li><li> Maintains a clean and organized work environment. </li><li> Other responsibilities as judgement or necessity dictate. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li> High School diploma from an accredited school or equivalent GED </li><li> Effective communication and problem solving skills, and ability to prioritize and multi-task </li><li> Strong initiative and the ability to work in a team environment </li><li> Willing and able to lift 40Ibs in repetitive motion </li><li> Willing and able to work in a fast paced production environment with a high level of accuracy and attention to detail </li></ul>Preferred Qualifications<ul><li> Must have an active pharmacy technician license or certification as required by state Board of Pharmacy </li><li> Intermediate level skill in Microsoft Office suite of products </li><li> 1 year of work experience in packing and receiving inventory </li><li> Prior experience with drugs and packaging </li></ul>We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $16.5 - $22 / Hourly

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Specialist Inventory Control

Specialist Inventory Control - Robinson Township, PA

Job Summary Responsible for interacting with and managing the needs of internal and external partners (including patients, providers, and retail stores) with respect to service inquiries and escalations related to post shipment orders. Job Responsibilities <ul><li> Communicates delivery issues with all relevant parties and takes action as appropriate based on the individual circumstances of each dispense using professional judgment and experience. </li><li> Coordinates package rescue, storage, and ultimate delivery with third party vendors. </li><li> Reviews requests for reshipments and escalates requests, when necessary, by following standard operating procedures. </li><li> Completes all steps for approved reshipments. </li><li> Processes and tracks approved product returns; ensures appropriate disposition of returned medication and insurance claims. </li><li> Reviews product complaints for potential manufacturer replacement and coordinates replacement in accordance with manufacturer-specific processes. </li><li> Processes and tracks approved manufacturer product replacement shipments as well as return or other disposition of defective product/(s). </li><li> Monitors weather alerts/restricted zip codes and provides recommendations to leadership regarding restriction of shipments based on by following standard operating procedures. </li><li> Monitors Retail Depot shipment monitoring and acts as necessary to ensure contractual regulatory/compliance are adhered throughout all steps. </li><li> Ensures appropriate data captured to facilitate root cause analysis. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li> High School Diploma or GED. </li><li> At least 2 years of experience in Specialty Pharmacy Operations (call center/customer service work environment or fulfillment work environment). </li><li> Must live in either MI, TX, FL, or PA </li></ul>Preferred Qualifications<ul><li> Associate degree in healthcare, business, or related area of study. </li><li> At least 1 year of experience in escalation resolution and the application of de-escalation techniques. </li><li> Strong organizational, analytical, interpretive, problem solving, and time management skills. </li><li> Strong written and verbal communication skills. </li><li> Strong critical thinking and issue resolution skills. </li><li> Intermediate skill level in Microsoft Office Suite. </li></ul>We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $16.5 - $22 / Hourly

Specialist Logistics

Job Summary: Responsible for performing transactional processes and transactions of basic complexity in a call center environment. Job Responsibilities: <ul><li> Processes billing transactions and enters them into a computerized system. </li><li> Follows processes and performs transactions with a high degree of accuracy. </li><li> Handles a larger volume of basic transactions. </li><li> Helps run basic reports following routine processes. </li><li> May assist more senior specialists in processing more complex transactions and work. </li><li> Other responsibilities as judgement or necessity dictates. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li> High school diploma from accredited school or equivalent GED; or equivalent combination of education and/or relevant work experience. </li></ul>Preferred Qualifications<ul><li> Knowledge of collections processes </li><li> Proficient skill level Microsoft Office Suite (Word, Excel, PowerPoint) </li><li> Strong attention to detail </li><li> Commitment to excellent customer service </li><li> Excellent written and verbal communication abilities </li><li> Ability to prioritize and manager multiple responsibilities. </li></ul> An Employee in this position can expect an hourly rate between $19.13 to $28.13. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law. This job posting will remain open for 5 days from the job posting date. To review benefits, please visit jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits. We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $19.13 - $28.13 / Hourly

Specialist Revenue Cycle Management (Remote)

Responsible for the accurate billing and collection of third party and patient payments for products and services rendered. Job Responsibilities (listed in order of importance and/or time spent)<ul><li>Submit timely, accurate invoices to payer for products and services provided.</li><li>Correctly determine quantities and prices for products and services billed.</li><li>Verify services and products are correctly authorized and required documentation is on file.</li><li>Ensure all Medicare documentation is received from the medical provider and submitted to Danville.</li><li>Review reports to maximize generic substitution opportunities.</li><li>Manage and collect patient balances prior to prescription dispensing, or in accordance with company policy.</li><li>Ensure all required documentation for billing is completed and accurate prior to claim submission (i.e., medical claims billing).</li><li>Process reimbursement checks/payment in accordance with policy.</li><li>Review price modify logs and ensure there are corresponding SDL (submit direct link) claims.</li><li>Review, research and resolve all third party chargebacks in a timely manner.</li><li>Assist with any third party audits, in accordance with company policy.</li><li>Process and file all SDL (submit direct link) claims in accordance with company policy.</li><li>Processing of prescription exceptions including prior authorizations, triaging of referrals to other Walgreens locations, and proactively identifying copay assistance opportunities.</li><li>Responsible for proactive communication to patients and providers regarding referral/prescription status.</li><li>Responsible for maintaining a deep understanding of and assisting patients with assistance programs enrollment, such as Chronic Disease Fund, confirming patient eligibility and all required reporting and documentation.</li><li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians and third party payers.</li><li>Maintains subject matter expertise pertaining to all external billing practices including but not limited to third party adjudications, prior authorization, and patient financial assistance programs in order to coach pharmacy technicians and other support staff.</li></ul>Basic Qualifications<ul><li>High School Diploma or equivalent.</li><li>Pharmacy Technician license, in states where required.</li><li>Maintains PTCB or ExCPT certification through the designated PTCB or ExCPT training program and/or state required certification/registration.</li><li>Experience communicating both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports, presentations) to various audiences (work group, team, company management, prospective acquisitions, external clients).</li><li>Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.</li></ul>Preferred Qualifications<ul><li>Prefer six months of experience in a retail environment.</li><li>Prefer to have prior work experience with Walgreens.</li><li>Experience in processes related to submitting medical claims, including but not limited to Medicare submission, knowledgeable in EOB (explanation of benefits), remittance advice and adherence to timely filing limits.</li><li>Experience entering data into databases (e.g., MS Excel).</li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $20.25 - $26 / Hourly

Specialty Billing Technician

Responsible for the accurate billing and collection of third party and patient payments for products and services rendered. Job Responsibilities (listed in order of importance and/or time spent)<ul><li>Submit timely, accurate invoices to payer for products and services provided.</li><li>Correctly determine quantities and prices for products and services billed.</li><li>Verify services and products are correctly authorized and required documentation is on file.</li><li>Ensure all Medicare documentation is received from the medical provider and submitted to Danville.</li><li>Review reports to maximize generic substitution opportunities.</li><li>Manage and collect patient balances prior to prescription dispensing, or in accordance with company policy.</li><li>Ensure all required documentation for billing is completed and accurate prior to claim submission (i.e., medical claims billing).</li><li>Process reimbursement checks/payment in accordance with policy.</li><li>Review price modify logs and ensure there are corresponding SDL (submit direct link) claims.</li><li>Review, research and resolve all third party chargebacks in a timely manner.</li><li>Assist with any third party audits, in accordance with company policy.</li><li>Process and file all SDL (submit direct link) claims in accordance with company policy.</li><li>Processing of prescription exceptions including prior authorizations, triaging of referrals to other Walgreens locations, and proactively identifying copay assistance opportunities.</li><li>Responsible for proactive communication to patients and providers regarding referral/prescription status.</li><li>Responsible for maintaining a deep understanding of and assisting patients with assistance programs enrollment, such as Chronic Disease Fund, confirming patient eligibility and all required reporting and documentation.</li><li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians and third party payers.</li><li>Maintains subject matter expertise pertaining to all external billing practices including but not limited to third party adjudications, prior authorization, and patient financial assistance programs in order to coach pharmacy technicians and other support staff.</li></ul>Basic Qualifications<ul><li>High School Diploma or equivalent.</li><li>Pharmacy Technician license, in states where required.</li><li>Maintains PTCB or ExCPT certification through the designated PTCB or ExCPT training program and/or state required certification/registration.</li><li>Experience communicating both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports, presentations) to various audiences (work group, team, company management, prospective acquisitions, external clients).</li><li>Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.</li></ul>Preferred Qualifications<ul><li>Prefer six months of experience in a retail environment.</li><li>Prefer to have prior work experience with Walgreens.</li><li>Experience in processes related to submitting medical claims, including but not limited to Medicare submission, knowledgeable in EOB (explanation of benefits), remittance advice and adherence to timely filing limits.</li><li>Experience entering data into databases (e.g., MS Excel).</li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $22 - $29 / Hourly

Responsible for the accurate billing and collection of third party and patient payments for products and services rendered. Job Responsibilities (listed in order of importance and/or time spent)<ul><li>Submit timely, accurate invoices to payer for products and services provided.</li><li>Correctly determine quantities and prices for products and services billed.</li><li>Verify services and products are correctly authorized and required documentation is on file.</li><li>Ensure all Medicare documentation is received from the medical provider and submitted to Danville.</li><li>Review reports to maximize generic substitution opportunities.</li><li>Manage and collect patient balances prior to prescription dispensing, or in accordance with company policy.</li><li>Ensure all required documentation for billing is completed and accurate prior to claim submission (i.e., medical claims billing).</li><li>Process reimbursement checks/payment in accordance with policy.</li><li>Review price modify logs and ensure there are corresponding SDL (submit direct link) claims.</li><li>Review, research and resolve all third party chargebacks in a timely manner.</li><li>Assist with any third party audits, in accordance with company policy.</li><li>Process and file all SDL (submit direct link) claims in accordance with company policy.</li><li>Processing of prescription exceptions including prior authorizations, triaging of referrals to other Walgreens locations, and proactively identifying copay assistance opportunities.</li><li>Responsible for proactive communication to patients and providers regarding referral/prescription status.</li><li>Responsible for maintaining a deep understanding of and assisting patients with assistance programs enrollment, such as Chronic Disease Fund, confirming patient eligibility and all required reporting and documentation.</li><li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians and third party payers.</li><li>Maintains subject matter expertise pertaining to all external billing practices including but not limited to third party adjudications, prior authorization, and patient financial assistance programs in order to coach pharmacy technicians and other support staff.</li></ul>Basic Qualifications<ul><li>High School Diploma or equivalent.</li><li>Pharmacy Technician license, in states where required.</li><li>Maintains PTCB or ExCPT certification through the designated PTCB or ExCPT training program and/or state required certification/registration.</li><li>Experience communicating both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports, presentations) to various audiences (work group, team, company management, prospective acquisitions, external clients).</li><li>Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.</li></ul>Preferred Qualifications<ul><li>Prefer six months of experience in a retail environment.</li><li>Prefer to have prior work experience with Walgreens.</li><li>Experience in processes related to submitting medical claims, including but not limited to Medicare submission, knowledgeable in EOB (explanation of benefits), remittance advice and adherence to timely filing limits.</li><li>Experience entering data into databases (e.g., MS Excel).</li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $22.5 - $29.5 / Hourly

Job Summary: Oversees the Specialty Pharmacy (Rx) project implementation processes to ensure they are cost effective and achieved in a timely manner. Identifies and documents all project parameters required for implementation and acts as the primary point of contact for management during the implementation phases. Also handles ad hoc, nontraditional implementations and projects as business needs arise. Acts as a subject matter expert (SME) for internal/external projects and implementations. Job Responsibilities: <ul><li> Acts as a single point of contact for Specialty Pharmacy clients on more complex implementation phases and post implementations. </li><li> Ensures all project parameter information required for implementation is accurate, complete and supportable before committing to services with the client; continues to work through open items, manages risk point escalation and brings closure in a timely manner to ensure client expectations are reasonable and understood. </li><li> Gathers, verifies, and disseminates all documented information for new client implementations. </li><li> Ensures thorough documentation and communication with special emphasis on custom components upon completion of all implementation duties including post-implementation follow-ups. </li><li> Ensures performance guarantees regarding implementation are understood, agreed to by both parties, documented and achieved. </li><li> Responsible for writing and reviewing Request for Proposal (RFP) responses upon request. Assists with finalist meetings either by attending or providing information and materials. </li><li> Handles more complex issue resolution cases escalated from other team members. </li><li> Ensures timely response to inquiries and uses knowledge of our clients and systems to troubleshoot the problem, determines what caused the issue, initiates the appropriate steps to correct it, initiates any documentation or procedural updates needed to avoid the issue from being repeated and escalates appropriately for final reconciliation; continues to work with client after implementation to resolve any issues or complete any outstanding items. </li><li> Acts as a lead on task force committees, initiates discussion, educates other task force members and trains the team on the final product. Coaches, mentors, guides and provides oversight to less senior team members. </li><li> Acts as a subject matter expert and offers support for other team members or clients; shares knowledge on a regular basis with team members to ensure everyone is kept up to date . </li><li> Assists strategic account management with implementation of complex components for existing clients. </li><li> Other responsibilities as judgment or necessity dictate. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li> Bachelor's degree in business or related area of study; or equivalent combination of education and/or relevant work experience </li><li> 5 years' work experience in project management, account management, operations management, or related field </li><li> Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors. </li><li> Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. </li><li> Intermediate level skills with Microsoft Office suite of products </li><li> Willing to travel up to/at least 30% of the time for business purposes (within state and out of state). </li></ul>Preferred Qualifications An employee in this position can expect a base salary between $64,800 - $165,800 per year. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law. This job posting will remain open for 5 days from the job posting date. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits. We will consider employment of qualified applicants with arrest and conviction records.

Specialty Pharmacy Implementation Manager (Remote)

Job Summary ~Active PTCH national certification required or obtained within 6 months of start Serves as a leader and subject matter expert, ensuring that inquiries are handled in accordance with state and federal regulations. Communicates with patients, physicians and third party providers. Assists with resolution of escalated issues. Assists in assigning, monitoring and reviewing the day-to-day work of Centralized Services Technicians and provides coaching and guidance. Follows standard operating procedures and performs duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information. Duties may vary based on assigned department. Job Responsibilities<ul><li>Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves intermediate</li><li>to complex questions or issues that reflect substantial variety and detail. Serves as a resource for lower level technicians.</li><li>Assists in the coordination of the day-to-day activities of technicians. May assist with difficult customers and/or requiring in-depth knowledge. Handles correspondence to patients and makes outbound calls to patients and prescribers as needed.</li><li>Serves as first escalation point for problem resolution. Anticipates client needs and proactively identifies solutions. Seeks guidance from supervisory or managerial staff only for the most complex or escalated questions or problems.</li><li>Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements. Makes telephone calls to insurers and others to obtain information, gain override approval or otherwise resolve the Third Party Rejects where applicable.</li><li>Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate.</li><li>Monitors trends and notifies supervisor or recurring or high priority issues.</li><li>Looks for ways to improve current processes with enhancements and ideas.</li></ul>About Walgreens Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients' care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions. The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits More Company information is available at www.walgreensbootsalliance.com Basic Qualifications<ul><li>High School Diploma or GED and at least 2 years of customer service or pharmacy technician experience.</li><li>Must have an active pharmacy technician license or certification as required by state Board of Pharmacy.</li><li>Active PTCB national certification required.</li><li>Currently meeting or exceeding established quality and productivity standards with one year experience as a Technician II, OR a minimum of six months experience as a Centralized Services</li><li>Technician II with a minimum of one year experience as a Retail pharmacy technician with Walgreens or another organization.</li><li>Experience in identifying operational issues and recommending and implementing strategies to resolve problems.</li><li>Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.</li><li>Experience building and maintaining relationships within a team.</li><li>Intermediate to advanced PC and Search Engine skill level skills.</li><li>Communicate effectively in writing and verbally.</li><li>Handles multiple Lines of business.</li><li>18 years of age or older.</li></ul>Preferred Qualifications<ul><li>At least two years as a Centralized Services Specialist II or three years of pharmacy technician experience in a retail or call center environment</li><li>Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.</li><li>Fluency in Spanish and English</li></ul>We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $18.75 - $25 / Hourly

Sr Certified Pharmacy Technician Centralized Services

Job Summary: We are seeking a highly skilled and detail-oriented Senior Business Analyst to support our Retail Pharmacy - Track & Trace (DSCSA Compliance) initiatives. This role is critical to ensuring compliance with the Drug Supply Chain Security Act (DSCSA) while driving operational excellence through data-driven insights. The ideal candidate will have retail pharmacy experience, strong SQL skills, and a proven ability to analyze complex datasets to identify trends, solve problems, and support strategic decision-making. Familiarity with pharmacy workflows and regulatory compliance requirements is essential. Candidates with an active Illinois Pharmacy Technician license are strongly preferred, as it supports a deeper understanding of pharmacy operations and regulatory standards. This is an opportunity for internal or external candidates to support the Track and Trace program. The role is vital in ensuring Drug Supply Chain Security Act compliance and will be managing which products are DSCSA regulated and following GS1 standards (e.g., 2D barcode, GTIN, EPCIS, etc.). The role will require internal and external communications such as communicating with manufacturers on 2D barcode issues or EPCIS data mismatches. A strong background in masterdata and analytical skills are required to be successful in this role. Job Responsibilities: <ul><li> Responsible for collecting, summarizing data and providing analysis that will assist Pharmacy & Retail Operations management in both long- and short-range strategic planning, and the development and implementation of programs </li><li> Maintains a comprehensive understanding of business processes and practices pertaining to all aspects of Pharmacy & Retail Operations within the Retail Hub. </li><li> Provides more complex analysis of corresponding data to build business case for system and operational procedure changes, enhancements, development of functional specifications or interface opportunities with costs and or return on investment summarized. </li><li> Serves as operation point of contact for various projects to drive project execution. Communicates relevant project information to stakeholders, both corporately and in the field. </li><li> Collects, analyzes, makes specific recommendations, and presents information pertaining to proposed programs to meet the business and strategic goals of Pharmacy & Retail Operations and the Company. Manages complex ad-hoc projects and analyses, as needed. </li><li> Plans, designs and deploys appropriate reports and tools. </li><li> Collaborates across Pharmacy & Retail Operations, IT, legal and regulatory, process improvement teams, and others, to develop operational solutions. </li><li> Coaches, mentors, guides, and provides oversight to less senior Business Analysts. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li>Bachelor's Degree and at least 1 year of experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions; OR, High School Diploma/GED and 4 years of experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.</li><li>At least 1 year of experience querying databases (for example: SQL, Golden, Business Objects, EDW, SAS and/or SQL Server).</li><li>Experience in identifying operational issues and recommending and implementing strategies to resolve issues and problems.</li><li>Experience communicating the impact of business analysis results to business leaders.</li><li>Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).</li><li>Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).</li><li>Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).</li></ul>Preferred Qualifications<ul><li>Retail Pharmacy Experience.</li><li>Active Illinois pharmacy technician license.</li><li>Retail Pharmacy Experience</li><li>SQL knowledge </li><li>Experience with Microsoft Office products (e.g., Word, Excel, PowerPoint, etc.)</li><li>Analytical skills (data analysis experience is a bonus).</li></ul>We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $79300 - $127000 / Salaried

Sr. Business Analyst -Track & Trace (DSCSA Compliance)

Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. Job Responsibilities/Tasks Customer Experience<ul><li>Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy.</li><li>Greets customers and clinic patients, and offers assistance with products and services.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Resolves customer complaints and helps respond to customers' special needs.</li></ul>Operations<ul><li>Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members.</li><li>Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.</li><li>Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.</li><li>Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.</li><li>Supervises receiving, stocking, pricing, returning, and transferring of merchandise.</li><li>Ensures execution of District Manager operational feedback.</li><li>Implements store organization through proper hiring and placement, scheduling of work assignments and delegation.</li><li>Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.</li><li>Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.</li><li>Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Daily Planning and Execution<ul><li>Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers.</li></ul>Business Performance Management<ul><li>Analyzes financial and performance data; develops action plans to increase sales and control costs.</li><li>Reviews KPIs daily and prepare to discuss with district management.</li><li>Reviews and analyzes asset protection data and develops and implements action plans to reduce loss.</li><li>Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law.</li><li>Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support.</li></ul>Business Planning<ul><li>Identifies sales opportunities to ensure the growth and performance of the store and pharmacy.</li><li>Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes.</li></ul>People and Performance Management<ul><li>Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.</li><li>Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members.</li><li>Makes hiring, promotion and termination decisions.</li><li>Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate.</li><li>Develops employee performance plans and follows up according to deadlines.</li><li>Monitors and approves team member compensation.</li><li>Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision.</li><li>Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members</li><li>Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members.</li></ul>Training and Personal Development<ul><li>Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position. </li><li>Follows performance improvement plans offered by District Manager.</li><li>Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state).</li><li>Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy.</li></ul>Communications<ul><li>Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives.</li><li>Conducts community outreach (e.g., speaks with members of community, physicians in area).</li><li>Assists District Manager in planning and attending community events.</li></ul>Basic Qualifications<ul><li>Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.</li><li>Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date.</li><li>Willingness to work flexible schedule including extended days, evenings, and weekend hours.</li></ul>Preferred Qualifications<ul><li>Bachelor's Degree.</li><li>PTCB or ExCPT Certification.</li><li>Three years retail management experience, including supervising others, managing, and assigning work.</li><li>Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph.</li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Store Manager

Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. Job Responsibilities/Tasks Customer Experience<ul><li>Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy.</li><li>Greets customers and clinic patients, and offers assistance with products and services.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Resolves customer complaints and helps respond to customers' special needs.</li></ul>Operations<ul><li>Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members.</li><li>Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.</li><li>Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.</li><li>Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.</li><li>Supervises receiving, stocking, pricing, returning, and transferring of merchandise.</li><li>Ensures execution of District Manager operational feedback.</li><li>Implements store organization through proper hiring and placement, scheduling of work assignments and delegation.</li><li>Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.</li><li>Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.</li><li>Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Daily Planning and Execution<ul><li>Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers.</li></ul>Business Performance Management<ul><li>Analyzes financial and performance data; develops action plans to increase sales and control costs.</li><li>Reviews KPIs daily and prepare to discuss with district management.</li><li>Reviews and analyzes asset protection data and develops and implements action plans to reduce loss.</li><li>Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law.</li><li>Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support.</li></ul>Business Planning<ul><li>Identifies sales opportunities to ensure the growth and performance of the store and pharmacy.</li><li>Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes.</li></ul>People and Performance Management<ul><li>Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.</li><li>Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members.</li><li>Makes hiring, promotion and termination decisions.</li><li>Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate.</li><li>Develops employee performance plans and follows up according to deadlines.</li><li>Monitors and approves team member compensation.</li><li>Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision.</li><li>Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members</li><li>Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members.</li></ul>Training and Personal Development<ul><li>Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position. </li><li>Follows performance improvement plans offered by District Manager.</li><li>Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state).</li><li>Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy.</li></ul>Communications<ul><li>Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives.</li><li>Conducts community outreach (e.g., speaks with members of community, physicians in area).</li><li>Assists District Manager in planning and attending community events.</li></ul>Basic Qualifications<ul><li>Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.</li><li>Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date.</li><li>Willingness to work flexible schedule including extended days, evenings, and weekend hours.</li></ul>Preferred Qualifications<ul><li>Bachelor's Degree.</li><li>PTCB or ExCPT Certification.</li><li>Three years retail management experience, including supervising others, managing, and assigning work.</li><li>Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph.</li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. Job Responsibilities/Tasks Customer Experience<ul><li>Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy.</li><li>Greets customers and clinic patients, and offers assistance with products and services.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Resolves customer complaints and helps respond to customers' special needs.</li></ul>Operations<ul><li>Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members.</li><li>Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.</li><li>Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.</li><li>Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.</li><li>Supervises receiving, stocking, pricing, returning, and transferring of merchandise.</li><li>Ensures execution of District Manager operational feedback.</li><li>Implements store organization through proper hiring and placement, scheduling of work assignments and delegation.</li><li>Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.</li><li>Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.</li><li>Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Daily Planning and Execution<ul><li>Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers.</li></ul>Business Performance Management<ul><li>Analyzes financial and performance data; develops action plans to increase sales and control costs.</li><li>Reviews KPIs daily and prepare to discuss with district management.</li><li>Reviews and analyzes asset protection data and develops and implements action plans to reduce loss.</li><li>Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law.</li><li>Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support.</li></ul>Business Planning<ul><li>Identifies sales opportunities to ensure the growth and performance of the store and pharmacy.</li><li>Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes.</li></ul>People and Performance Management<ul><li>Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.</li><li>Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members.</li><li>Makes hiring, promotion and termination decisions.</li><li>Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate.</li><li>Develops employee performance plans and follows up according to deadlines.</li><li>Monitors and approves team member compensation.</li><li>Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision.</li><li>Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members</li><li>Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members.</li></ul>Training and Personal Development<ul><li>Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position. </li><li>Follows performance improvement plans offered by District Manager.</li><li>Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state).</li><li>Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy.</li></ul>Communications<ul><li>Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives.</li><li>Conducts community outreach (e.g., speaks with members of community, physicians in area).</li><li>Assists District Manager in planning and attending community events.</li></ul>Basic Qualifications<ul><li>Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.</li><li>Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date.</li><li>Willingness to work flexible schedule including extended days, evenings, and weekend hours.</li></ul>Preferred Qualifications<ul><li>Bachelor's Degree.</li><li>PTCB or ExCPT Certification.</li><li>Three years retail management experience, including supervising others, managing, and assigning work.</li><li>Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph.</li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits #LI-LG1

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