Job Objectives Learn to provide the best patient experience through assisting the pharmacist and pharmacy team members in accordance with state and federal regulations. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Models and delivers a distinctive and delightful customer experience. Learns and champions pharmacy policy, procedures, and customer service best practices needed to perform as a future pharmacist. Job Responsibilities/Tasks Customer Experience <ul><li> Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. </li><li> Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). </li><li> Develops strong relationships with customers. </li></ul> Operations <ul><li> Learn from store and pharmacy team members, field leadership, team members and customers/patients </li><li> Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. </li><li> Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions. </li><li> Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management). </li><li> Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. </li><li> Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing </li><li> Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products. </li><li> Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. </li><li> Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. </li><li> Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance. </li><li> Complies with all company policies and procedures; maintains respectful relationships with coworkers. </li><li> Complete special assignments and other tasks as assigned. </li></ul> Training and Personal Development <ul><li> Complete required training </li><li> Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. </li></ul>Basic Qualifications<ul><li>Must be enrolled in a school of Pharmacy program.</li><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).</li><li>Requires willingness to work flexible schedule, including evening and weekend hours.</li></ul>Preferred Qualifications<ul><li>Prefer six months of experience in a retail environment.</li><li>Prefer to have prior work experience with Walgreens.</li><li>Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing me</li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $18.00 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

public

Summer Pharmacy Intern

Summer Pharmacy Intern - Specialty Pharmacy

Job Summary The Lean Program Supervisor is an onsite supervisor of the Lean Program. Leading the deployment, sustainment, and education of Lean within a DC. Responsible for the execution of Lean programs by ensuring Continuous Improvement ideas are captured, completed, and monitored for aging. Assists with closing the communication loop by sharing the outcome of all Continuous Improvement activity with the site. Manage and mentor others in the Lean Captain program, Kaizen activity to improve processes and deepen team member and management understanding of Lean. Monitors the effectiveness of the Lean Program and recommends activities to drive continuous improvement recommendations. Job Responsibilities <ul><li> Engage Team Members and Management in Lean and the Lean Methodology. Coordinate activities to expose Team Members to Lean tools such as, the Simple Problem-Solving exercises, Gemba Walks, 5S, etc. </li><li> Mentor the Lean Captains in the Lean Methodology and provide opportunities for inclusion in Continuous Improvement activities. Identify high performing Team Members and expand resources and support to enhance their career growth. </li><li> Lead the DC Lean Captain Program. Schedule and lead monthly meetings for all shifts. </li><li> Drive the Action Board Bubble Up Process. Promote Team Member and Management engagement, expedite the documented opportunities and ensure timely resolution. </li><li> Lead the DC CoE Process Improvement Program. Serve as the DC Champion and adherence to established goals documented within the Lean DCS GPS Goals. </li><li> Attend Tier 3 Meetings and provide Lean report outs as needed. Drive the Tier 3 Bubble Up Board and ensure of management compliance in timely completion and feedback downstream to the originator. </li><li> Complete the quarterly Lean Self Assessments and create and manage the Action Item RACI. </li><li> Conduct Tier Audits for adherence to the agenda, monitor Team Member engagement and provide feedback to facilitator. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li> Associate degree and experience in a lead coaching role in a distribution or production environment. OR High School diploma GED and at least 1 year of experience in a lead coaching position i.e., distribution or production environment OR High School Diploma GED and at least 1 year of experience in a Walgreens distribution center. </li><li> Six Sigma Green Belt certification or in pursuit of Green Belt certification with completion within 12 months of starting the Lean Supervisor position </li><li> Experience with Lean tools and techniques such as Kaizen, 5 Why, process mapping. </li><li> Basic level skill in Microsoft Word for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions. </li><li> Basic level skill in Microsoft Excel for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and printing worksheets. </li><li> Basic skill level in Microsoft PowerPoint for example: inserting, rearranging, hiding and deleting slides, navigating between slides, increasing list level, adding, centering and editing text, changing views, inserting a table or a note, moving objects, printing outline view and or running a slide show. </li><li> Experience in indirect management of team members, including assisting in the development, training and assignment of work projects to other team members. </li><li> Willing to travel up to at least 5% of the time for business purposes within state and out of state. </li></ul>Preferred Qualifications<ul><li> At least 1 year of Lean experience in manufacturing or logistics environment. </li><li> Experience in providing training and developing Lean process documentation user manuals. </li><li> At least 1 year of Project Management experience or at least 1 year of experience leading high performing work teams </li></ul>We will consider employment of qualified applicants with arrest and conviction records. The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $56800 - $91100 / Salaried

Supervisor, Operational Excellence Supply Chain- Perrysburg, OH

Job Summary The Lean Program Supervisor is an onsite supervisor of the Lean Program. Leading the deployment, sustainment, and education of Lean within a DC. Responsible for the execution of Lean programs by ensuring Continuous Improvement ideas are captured, completed, and monitored for aging. Assists with closing the communication loop by sharing the outcome of all Continuous Improvement activity with the site. Manage and mentor others in the Lean Captain program, Kaizen activity to improve processes and deepen team member and management understanding of Lean. Monitors the effectiveness of the Lean Program and recommends activities to drive continuous improvement recommendations. Job Responsibilities <ul><li> Engage Team Members and Management in Lean and the Lean Methodology. Coordinate activities to expose Team Members to Lean tools such as, the Simple Problem-Solving exercises, Gemba Walks, 5S, etc. </li><li> Mentor the Lean Captains in the Lean Methodology and provide opportunities for inclusion in Continuous Improvement activities. Identify high performing Team Members and expand resources and support to enhance their career growth. </li><li> Lead the DC Lean Captain Program. Schedule and lead monthly meetings for all shifts. </li><li> Drive the Action Board Bubble Up Process. Promote Team Member and Management engagement, expedite the documented opportunities and ensure timely resolution. </li><li> Lead the DC CoE Process Improvement Program. Serve as the DC Champion and adherence to established goals documented within the Lean DCS GPS Goals. </li><li> Attend Tier 3 Meetings and provide Lean report outs as needed. Drive the Tier 3 Bubble Up Board and ensure of management compliance in timely completion and feedback downstream to the originator. </li><li> Complete the quarterly Lean Self Assessments and create and manage the Action Item RACI. </li><li> Conduct Tier Audits for adherence to the agenda, monitor Team Member engagement and provide feedback to facilitator. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li> Associate degree and experience in a lead coaching role in a distribution or production environment. OR High School diploma GED and at least 1 year of experience in a lead coaching position i.e., distribution or production environment OR High School Diploma GED and at least 1 year of experience in a Walgreens distribution center. </li><li> Six Sigma Green Belt certification or in pursuit of Green Belt certification with completion within 12 months of starting the Lean Supervisor position </li><li> Experience with Lean tools and techniques such as Kaizen, 5 Why, process mapping. </li><li> Basic level skill in Microsoft Word for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions. </li><li> Basic level skill in Microsoft Excel for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and printing worksheets. </li><li> Basic skill level in Microsoft PowerPoint for example: inserting, rearranging, hiding and deleting slides, navigating between slides, increasing list level, adding, centering and editing text, changing views, inserting a table or a note, moving objects, printing outline view and or running a slide show. </li><li> Experience in indirect management of team members, including assisting in the development, training and assignment of work projects to other team members. </li><li> Willing to travel up to at least 5% of the time for business purposes within state and out of state. </li></ul>Preferred Qualifications<ul><li> At least 1 year of Lean experience in manufacturing or logistics environment. </li><li> Experience in providing training and developing Lean process documentation user manuals. </li><li> At least 1 year of Project Management experience or at least 1 year of experience leading high performing work teams </li></ul>We will consider employment of qualified applicants with arrest and conviction records. The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $63100 - $101200 / Salaried

Supervisor, Operational Excellence Supply Chain- Waxahachie, TX

Supervisor, Operational Excellence Supply Chain- Windsor, WI

Job Summary: Responsible for providing moderately complex analysis of information, problems and/or data of a moderate scope, where analysis requires a review of a variety of factors. Works under general supervision and exercises judgment within defined procedures and practices to determine appropriate action. Analyzes and reports on the impact of current or proposed solutions. Assists in driving change as needed. Job Responsibilities: <ul><li> Performs moderately complex analysis of information, problems, and/or data under general supervision. Makes recommendations for the review of more senior staff members. </li><li> Tracks, monitors and measures the benefit of implemented solutions for moderately complex issues, applying company policies and procedures in the resolution of a variety of issues. May also perform gap analysis. </li><li> Communicates perceived risks to senior staff members and leadership with recommendations for mitigation. </li><li> Computes metrics involving moderately complex issues. </li><li> Develops, analyzes and disseminates moderately complex reports. </li><li> Builds productive internal/external working relationships to work collaboratively. Shares knowledge with the team. </li><li> Resolves moderately complex issues. </li><li> Receives general instructions on routine work, detailed instructions on new projects or assignments. </li><li> Recommends streamlined processes and process improvements to more senior staff members. Assists in driving change as needed. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li> BA/BS OR High School/GED + at least 3 years' experience in a supply chain or business role OR successful completion of Walgreens Supply Chain Co-op Program . </li><li> Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling). </li><li> Willing to travel up to/at least 5% of the time for business purposes (within state and out of state). </li></ul>Preferred Qualifications<ul><li> Experience in retail, supply chain, or merchandising analytics </li><li> Experience with SAP, BlueYonder, AS/400, DAA, Databricks, Python, R, or SQL </li></ul> We will consider employment of qualified applicants with arrest and conviction records. The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits. Salary Range: $63100 - $101200 / Salaried

Supply Chain Analyst

Job Summary: Responsible for providing specialized expertise to the company through inventory management principles. Accepts responsibility for delegated decision making and determines how to use resources to meet schedules and goals. Responsible for the operations of an entire or significant portion of the pharmacy inventory department. Interprets and executes policies for the department and develops, recommends and implements inventory management strategies. Responsible for tactical and operational planning and budgetary responsibility. Job Responsibilities: <ul><li> Manages day-to-day activities of a group of employees. Assigns, monitors and reviews progress and accuracy of work, direct efforts and provide technical guidance on more complex issues. Oversees and initiates the hiring, firing, and performance review processes. </li><li> Provides management to the team to meet objectives, improve processes and improve stakeholder's satisfaction. Erroneous decisions or failure to achieve results may add to costs and may impact the short-term goals of the department/company. </li><li> Interacts and works collaboratively with peers within and outside of the department, normally involving matters within the department, with other departments or across the company. May lead a cooperative effort among members of a project team. </li><li> Managers and works on issues of a diverse scope, where analysis of the situation or data requires evaluation of a variety of factors, including an understanding of current business trends. Provides advanced expertise and knowledge in complex area of specialization. </li><li> Accepts responsibility for delegated decision-making and reinforces and influences others to demonstrate the same support for empowered decision-making. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. </li><li> Provides guidance to departmental employees working within the latitude of established policies. Develops procedures that affect the area under management. </li><li> Outlines specific objectives and processes that are focused on generating innovative solutions to business problems. </li><li> Develops and submits ideas which support the achievement of innovative goals. Implements innovative processes or changes that support the goals of the function or department. </li><li> Manages, develops and controls departmental expenditures against the expense budget. </li><li> Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li>Bachelor's Degree and at least 2 years of experience in a supply chain or business role OR a High School Diploma/GED and at least 5 years of experience in a supply chain or business role.</li><li>At least 1 year of direct leadership, indirect leadership and/or cross-functional team leadership.</li></ul>Preferred Qualifications<ul><li>Bachelor's Degree and at least 4 years of experience in a supply chain or business role OR a High School Diploma/GED and at least 7 years of experience in a supply chain or business role.</li><li>MBA/Master's Degree.</li><li>APICS CSCP Certification.</li><li>Purchasing and/or Demand Planning Experience</li></ul>We will consider employment of qualified applicants with arrest and conviction records. The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $102800 - $164400 / Salaried

Supply Chain Inventory Manager

Job Summary: Provides systems engineering support for any area within Technology Job Responsibilities: <ul><li> Performs and implements the daily operational activities of the Technology engineering work function. This work may include responsibilities to deploy, operate, scale, tune and troubleshoot server systems, website, app infrastructure and/or other systems. </li><li> Monitors, evaluates and troubleshoots components and subcomponents of networked and other systems for reliability, performance, security and compliance. </li><li> Implements necessary fixes to ensure continuous operation. Participates in installing, adjusting and enhancing systems for availability, latency, scalability and efficiency. </li><li> Builds tools and scripts. </li><li> Identifies and determines likely reasons for problematic causes. Prepares accurate documentation and communication to effectively facilitate elimination of problems / roadblocks as they occur and create efficient fixes. </li><li> Implements activities that impact discrete components / processes of the work of own unit / team / projects. </li><li> Interacts with internal and external peers and/or managers to exchange semi-complex information related to assigned activities. </li><li> Participates in software and/or system performance analysis and tuning, service capacity planning and demand forecasting. Provides feedback regarding standards and methods for operating services and systems. </li><li> Coordinates to accomplish activities. Interacts with internal and external peers and/or managers to exchange semi-complex information related to assigned activities </li><li> Has working knowledge of systems administration. </li><li> Demonstrates proficiency in several areas of the professional function </li></ul> About Walgreens Founded in 1901, Walgreens ( www.walgreens.com ) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li> Bachelor's degree and at least 2 years of experience in a technical role OR High school Diploma / GED and at least 5 years of experience in a technical role. </li><li> Experience in Technology infrastructure, such as Infrastructure, Systems, Databases, or similar </li><li> Experience with technical design process and models. </li><li> Knowledge of MS Azure Cloud Infrastructure and Software Development Life Cycle </li><li> Willing to travel up to/at least 10% of the time for business purposes (within state and out of state). </li></ul>Preferred Qualifications<ul><li> Bachelor's degree in Computer Science, Information Technology, Mathematics </li><li> Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions. </li><li> Experience identifying operational issues and recommending and implementing strategies to resolve problems. </li><li> Knowledge of programming languages, such as PowerShell. </li><li> Knowledge of IT technologies. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $79300 - $127000 / Salaried

Systems Engineer II

Job Summary: Under general guidance, works on assignments that important to the Technology Function. This role performs analysis work in any area of the Technology organization that may include work related to business systems analysis, monitoring and analyzing security systems or other systems, gathering business requirements, reviewing reports and/or analyzing trends. Assignments are received in short- and mid-term outcomes that are of complex initiatives and regularly require the application of independent judgment and creativity. Operates within the context of approved methods. Job Responsibilities: <ul><li> Develops and maintains daily operational activities that impact important components / processes of the specified Technology work function. This may include work in Information Security, Business Systems Analysis, Strategy, Operation or analysis work in any other part of the Technology organization that may include items such as: </li><li> Developing and maintaining assigned high profile plans/programs to enhance/maximize consumer awareness, market share and support specified initiatives. </li><li> Interpreting results and analyzing trends. </li><li> Reviewing alignment of functional area strategies with assumed outcomes. </li><li> Monitoring strategies of functional area and recommending / implementing adjustments. </li><li> Contributing in planning and implementing a broad range of activities to meet objectives. </li><li> Participates in gathering and analyzing of internal business requirements by means of interviews, workflow analyses and facilitated discussions with users. </li><li> Translating users' business requirements into detailed functional designs for development, testing and implementation. </li><li> Applying methodologies and preparing detailed specifications using case statements and related documentation. </li><li> Participating in managing the scope of applications and related changes. </li><li> Assessing and evaluating systems to identify weaknesses and assess risk; performs vulnerability testing. </li><li> Implementing new or upgraded security measures or controls, and documents system or process changes. </li><li> Reviewing security violation reports or logs, investigates possible security exceptions and coordinates with internal teams or external agencies as needed, including managed service providers. </li><li> Developing and maintaining security controls, defenses and countermeasures to intercept and prevent internal or external attacks or attempts to infiltrate company email, data, e-commerce and web-based systems. May advise on security controls for projects. </li><li> Advising on penetration testing and vulnerability assessments of applications, operating systems and/or networks. </li><li> Conducting cleanup of legacy environments. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li> Bachelor's degree and at least 1 year of experience in Information Security, Business Systems Analysis, Governance, Strategy, and/or Operations OR High school / GED and at least 4 years of experience in Information Security, Business Systems Analysis, Governance, Strategy, and/or Operations </li><li> Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors. </li><li> Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions. </li><li> Knowledge of project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives). </li><li> Willing to travel up to/at least 10% of the time for business purposes (within state and out of state). </li></ul>Preferred Qualifications<ul><li> Experience with technical design process and models. </li><li> Experience with requirements specification and development, such as process/functional requirements definition methods, JAD/RAD sessions, use case development, process flow diagrams. </li><li> Knowledge of SDLC / SW development processes, such as Unified Modeling Language ("UML") and / or Rational Unified Process ("RUP"), Agile, Waterfall). </li><li> Experience working in Security Engineering, Threat Response, Security Operations, IT Operations, IT Compliance and/or IT Governance </li><li> Knowledge of P&L. </li><li> Experience working in the IT Industry. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. <ul></ul>The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $79300 - $127000 / Salaried

Technology Analyst II

Job Summary: Facilitates training programs for multiple Centralized Services team members both virtually and in the classroom. Liaises with Operations and Project Managers as a subject matter expert representing training. Facilitates onboarding of new programs and/or continuous improvement initiatives by collaborating with business owners, Knowledge Management and Operations team members and support staff within the Centralized Services. Job Responsibilities: <ul><li> Responsible for maintaining all training materials. Contributes to the development of new training material by providing insights and sharing lessons learned. </li><li> Provides support to team members, after training has been completed, in the form of coaching and mentoring. </li><li> Coordinates efforts with Technical Writer and Content Developer to ensure updates and information related to training is communicated appropriately </li><li> Develops the expertise on new company's products or services and provides demonstrations, customization and promotion to learners. </li><li> May assist with customer interactions, such as chat, e-mail, and inbound calls during periods of high call volume. </li><li> Assists Training Manager with maintaining a master training schedule that includes all schedules for new hires, nesting, and recurrent and special trainings. </li><li> Collaborates with Training Manager to champion and implement leadership, coaching and employee engagement initiatives for new team members as part of the onboarding/training period. </li><li> Partners with the Performance Research and Analysis team to monitor training trends and make recommendations for continuous growth, enhanced performance and identification of learning needs. </li><li> Collaborates with project managers and business owners to identify training needs at a particular location. Responsible for bringing the need to Training Manager's attention and implementing the training programs to improve daily operations and assist with onboarding of new initiatives. </li><li> Works within the guidelines of authorized Company policies, programs, procedures, budgets, laws, and good business ethics, coordinates and controls the activities, plans, and programs of the designated areas of responsibility. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li>High School Diploma/GED and at least 2 years experience delivering formal training on how to interact with a customer.</li><li>Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).</li><li>Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).</li><li>Experience applying knowledge of principles of adult learning to training delivery.</li><li>Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.</li><li>Experience facilitating group discussions (including scribing, recording, timekeeping, and leading discussions).</li><li>Experience in providing training and developing process documentation/user manuals.</li><li>Experience building and maintaining relationships within a team.</li><li>Registered Technician/licensed pharmacy technician in the state where working, if applicable per state Board of Pharmacy requirements OR Willingness to earn a state pharmacy technician license. </li><li>Willing to travel at least 25% of the time for business purposes (within state and out of state).</li></ul>Preferred Qualifications<ul><li> Bachelor's Degree in education or related field. </li><li> Project Management experience. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $25.01 - $36.68 / Hourly

Training Instructor Centralized Services

Job Summary: Facilitates training programs for multiple Centralized Services team members both virtually and in the classroom. Liaises with Operations and Project Managers as a subject matter expert representing training. Facilitates onboarding of new programs and/or continuous improvement initiatives by collaborating with business owners, Knowledge Management and Operations team members and support staff within the Centralized Services. Job Responsibilities: <ul><li> Responsible for maintaining all training materials. Contributes to the development of new training material by providing insights and sharing lessons learned. </li><li> Provides support to team members, after training has been completed, in the form of coaching and mentoring. </li><li> Coordinates efforts with Technical Writer and Content Developer to ensure updates and information related to training is communicated appropriately </li><li> Develops the expertise on new company's products or services and provides demonstrations, customization and promotion to learners. </li><li> May assist with customer interactions, such as chat, e-mail, and inbound calls during periods of high call volume. </li><li> Assists Training Manager with maintaining a master training schedule that includes all schedules for new hires, nesting, and recurrent and special trainings. </li><li> Collaborates with Training Manager to champion and implement leadership, coaching and employee engagement initiatives for new team members as part of the onboarding/training period. </li><li> Partners with the Performance Research and Analysis team to monitor training trends and make recommendations for continuous growth, enhanced performance and identification of learning needs. </li><li> Collaborates with project managers and business owners to identify training needs at a particular location. Responsible for bringing the need to Training Manager's attention and implementing the training programs to improve daily operations and assist with onboarding of new initiatives. </li><li> Works within the guidelines of authorized Company policies, programs, procedures, budgets, laws, and good business ethics, coordinates and controls the activities, plans, and programs of the designated areas of responsibility. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li>High School Diploma/GED and at least 2 years experience delivering formal training on how to interact with a customer.</li><li>Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).</li><li>Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).</li><li>Experience applying knowledge of principles of adult learning to training delivery.</li><li>Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.</li><li>Experience facilitating group discussions (including scribing, recording, timekeeping, and leading discussions).</li><li>Experience in providing training and developing process documentation/user manuals.</li><li>Experience building and maintaining relationships within a team.</li><li>Registered Technician/licensed pharmacy technician in the state where working, if applicable per state Board of Pharmacy requirements OR Willingness to earn a state pharmacy technician license. </li><li>Willing to travel at least 25% of the time for business purposes (within state and out of state).</li></ul>Preferred Qualifications<ul><li>Bachelor's Degree in education or related field. </li><li>Project Management experience.</li></ul>We will consider employment of qualified applicants with arrest and conviction records. The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $25.01 - $36.68 / Hourly

<ul><li>Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.</li><li>Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.</li><li>Models and delivers a distinctive and delightful customer experience.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li></ul>Operations<ul><li>Responsible for holding store keys to open and close without management as necessary.</li><li>Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.</li><li>Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.</li><li>Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).</li><li>Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.</li><li>Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.</li><li>Assist with ensuring the Outdate program is followed with team members.</li><li>Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.</li><li>Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.</li><li>Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.</li><li>Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li><li>Has working knowledge of store systems and store equipment.</li><li>Assist at Pharmacy out window as requested.</li><li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>Responsible for bag checks of team members before leaving the store.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Attends training and completes PPLs requested by Manager.</li></ul>Communications<ul><li>Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.</li><li>Reports disciplinary issues and customer complaints to management.</li></ul>Basic Qualifications<ul><li>One year of prior leadership, supervisory, or retail key holder work experience.</li><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li></ul>Preferred Qualifications<ul><li> Prefer the knowledge of store inventory control. </li><li> We will consider employment of qualified applicants with arrest and conviction records. </li><li>Obtains and maintains valid PTCB certification or pharmacy license as required by state. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits </li></ul> Salary Range: $19 - $22 / Hourly

Traveling Shift Lead

Manages the operation of a Walgreen Pharmacy. Provides pharmacy consulting services with empathy to patients regarding the effective usage of medications, awareness with drug interactions. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Manages and ensures the efficient workflow of the pharmacy and identifies ways to increase pharmacy financials, inventory management and enhance patient experience. Manages pharmacy staff performance and ensures team member engagement. Ensures the professional development and growth of pharmacy staff by overseeing training, coaching, and executing formal performance management initiatives. <ul><li> Engages patients by greeting them and offering assistance with products and services. Resolves patient complaints, helps respond to patients' special needs in a timely manner and answers questions to ensure a positive patient experience. </li><li> Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.). </li><li> Monitors customer service provided by team members and offers reminders, training and encouragement. Develops plans for improvement. </li><li> Connect with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness on healthcare services offered through Walgreens (e.g., patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreen's pharmacy role from transactional to interpersonal. </li><li> Participates and assists in events that reflect the unique communities we serve as requested by Healthcare Supervisor or District Manager. </li><li> Supervises operation of pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. Ensures execution of District Manager operational feedback. </li><li> Supervises the control of the pharmacy money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. </li><li> Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. Counsels' patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service. </li><li> Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. </li><li> Reviews, interprets and accurately dispenses prescribed medications when necessitated by workload. </li><li> Complies with all company policies and procedures. Ensures the pharmacy operates in accordance with regulations, company policies and standards. Responsible for establishing procedures that promote the efficient workflow of the pharmacy including overseeing the staff scheduling, assigning roles, coordinating activities and soliciting employee suggestions. </li><li> Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present. </li><li> Analyzes inventory trends and supervises inventory management, including ordering, keeping stock, liquidating stock and leveraging company resources to avoid outs and overstock. Supervisors the receiving, stocking, pricing, returning and transferring of merchandise. </li><li> Maintains current knowledge of information technology associated with pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers to provide support to patients as well as pharmacy staff. Seeks new and better ways to further promote productivity. </li><li> Ensures the accurate processing of insurance claims to resolve patient issues and prevent payment rejections. Follows up with insurance companies and medical providers and conducts or participates in 3rd party audits. </li><li> Follow-up with medical providers' offices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider questions. </li><li> Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management and other healthcare services. </li><li> Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines. Ensures pharmacy grounds are clean and presentable; manages repair and maintenance; responds to emergencies. </li><li> Changes to the layout to ensure a functioning, presentable and efficient pharmacy. </li><li> Prepares, maintains and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g. operating statements, performance indicator reports, supervision notes, deletions, transfers, etc.). </li><li> Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback, and giving recognition. Manages employee career progression. </li><li> Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the pharmacy; provides coaching for team members. </li><li> Makes hiring, promotion, and termination decisions. Addresses issues and disciplines store team members, engages with </li><li> Employee Relations and Human Resources as appropriate. </li><li> Develops employee performance plans and follows up according to deadlines. </li><li> Monitors and approves team member compensation. </li><li> Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm, and sharing vision. </li><li> Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members </li><li> Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. </li><li> Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations to provide such clinical services. </li></ul>Basic Qualifications<ul><li> BS in Pharmacy or Pharm D Degree from an accredited educational institution. </li><li> Current pharmacist licensure in the states within the district. </li><li> Certified Immunizer or willing to become an immunizer within 90 days of hire. </li><li> 1 year pharmacy experience in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance. </li><li> Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws. </li></ul>About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Preferred Qualifications<ul><li> Supervisory experience planning, organizing, and directing the work of pharmacy staff. </li><li> An average rating of 3.7 or above on leadership behaviors on the last performance review if one is on file. (Internal candidates only) </li><li> At least 6 months pharmacy experience with Walgreen Co. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $130,275 - $191,209. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Pharmacy Manager Pay Range $6,270.60-$7,354.20 Bi-Weekly

Walgreens Pharmacy Manager

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