Job Summary: Responsible for operation and execution excellence within a district, including daily living, retail pharmacy, home care, clinics, specialty pharmacy, and other business units as appropriate. Facilitates and fosters a culture in which all Walgreens businesses form a cohesive team that supports overall business growth drives patient health outcomes and executes on corporate initiatives within a district. Provides coaching and guidance to Store Managers and Pharmacy Managers, driving employee engagement and increasing overall performance and developing future leaders. Ensures Store Managers and Pharmacy Managers have the appropriate resources to improve store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members. Responsible for delivering high quality, distinctive and delightful customer experience across the district, through high touch store engagement and a deep understanding of the district. Drives operational outcomes excellence across front end and pharmacy operations aligned with One Plan. Builds team effectiveness and collaboration by coaching and developing Store Managers and Pharmacy Managers. Employs situational awareness to facilitate and create a culture of high engagement and performance, executing corporate initiatives in a district. Champions and owns customer patient experience, driving improvements and ensuring brand consistency and excellence of customer experience to improve overall district results Job Responsibilities: Customer Experience<ul><li>Executes the One Plan strategy, ensuring consistency and excellence of customer experience. Offers feedback, training, and coaching, and develops action plans for improvement.</li><li>Shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Ensures the resolution of customer complaints for both pharmacy and front end and provides guidance on responses to customers' special needs.</li></ul>Operations<ul><li>Supervises assigned stores and visits stores on a routine basis. Leads district execution of key front end and pharmacy initiatives, partnering with the DPS and RVP.</li><li>Drives operational excellence through collaboration with Store Managers and Pharmacy Managers.</li><li>Works with Store Managers in order to support their operational focus and drive the execution of market strategies at the store levels.</li><li>Provides recommendations on the optimization of merchandising and inventory to Regional Vice President.</li><li>Provides input on key merchandising needs, such as product assortment, promotional pricing, advertising programs and display execution. Makes recommendations to the Regional Vice President on local buys, promo pricing, vendor selection, and assortment. Ensures in store execution and compliance of merchandising strategy.</li><li>Coaches Pharmacy Managers to drive executional excellence in pharmacy operations and supports pharmacy programs and initiatives. Act as first point of contact for non-clinical pharmacy issues.</li><li>Develops and organizes community events, and builds relationships with key community organizations. Collaborates with Store Managers in community to drive community events.</li><li>Monitors and approves employee pay rates and increases.</li><li>Supervises management of operations of assigned locations including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of Alcohol, Tobacco, Fresh Food and Pharmacy Products.</li></ul>Business Performance Management<ul><li>Prepares for and attends area meetings </li><li>Understands key metrics financials and provides input on profit loss and exceptions to inform district planning.</li><li>Directs Store Managers to contribute to the execution of plans to improve business performance.</li><li>Conducts regular update meetings with Store Managers to evaluate store/district level performance. Facilitates collaboration between Store Managers to share best practices.</li></ul>Business Planning<ul><li>Executes on local healthcare strategy as developed by the Regional Vice President and District Pharmacy Supervisor. </li><li>Executes on improvement plans for poor performing stores, in collaboration with the Regional Vice President.</li></ul>People & Performance Management<ul><li>Executes against the Region level recruitment strategy set forth by the Regional Vice President and assists with hiring and the staffing process for Emerging Store Managers. Maintains pulse on pharmacy staffing needs and works with DPS to identify areas of need. Ensures sufficient staffing resources and controlled payroll expenses.</li><li>Focuses on coaching and developing Store Managers and Pharmacy Managers to drive employee engagement and increase performance, while protecting the capacity of direct reports and ensuring their ability to execute.</li><li>Identifies low performing Store Managers and ensures sufficient coaching and performance management.</li><li>Works with Human Resources Generalist to implement corporate training strategies to provide development support to team members.</li><li>Drives performance management process for Store Managers Provides feedback on Pharmacy Manager review process to Store Manager.</li><li>Takes action on recommendations set forth by Employee Relations and Human Resources related to store team member performance issues.</li><li>Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision.</li><li>Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members.</li><li>Ensures compliance on non-clinical quality related events, up through coaching, training, resolution (inaccurate refill example) leveraging existing tools and working with the Healthcare Supervisor</li><li>Champions and owns change at district level for new initiatives.</li></ul>Training & Personal Development<ul><li>Participates in training and supports training efforts where necessary. Seeks opportunities to receive management and leadership training.</li><li>Seeks self-development by monitoring own performance, setting high personal standards, increasing knowledge of retail, pharmacy and management fields, seeking and sharing best practices.</li></ul>Communications<ul><li>Cascades information from conference calls, area meetings, and corporate initiatives to direct and indirect reports. </li><li>Reviews and cascades emails from Support Center and Regional Vice Presidents to Store Managers.</li><li>Communicates regularly with managers and team members through one-on-one discussions, group meetings as needed, and in writing to keep them apprised, solicit input, answer questions and ensuring communication is open.</li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li>Bachelor's degree and 5 years of retail management experience or High School Diploma/GED and 7 years of retail management experience</li><li>Licensed pharmacy technician as required by state or licensed RPh as soon as possible given state law requirements, no later than 12 months from District Manager position start date (external candidates)</li><li>Valid driver's license. </li><li>Willingness to work flexible schedule including extended days, evenings, and weekend hours. </li><li>Willingness to travel 85% percent of the time for business purposes (within district)</li><li>Willing to travel up to/at least 85% of the time for business purposes (within state and out of state).</li></ul>Preferred Qualifications<ul><li> Bachelor's Degree. </li><li> PTCB or ExCPT Certification.</li><li> Experience as a Tier three or higher Store Manager or transitioned from Store Management to Walgreen corporate leadership position assignment (internal candidates only). </li><li> Experience managing multiple retail or pharmacy units. </li></ul>The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $105000 - $150000 / Salaried

public

District Manager

Job Summary: Responsible for operation and execution excellence within a district, including daily living, retail pharmacy, home care, clinics, specialty pharmacy, and other business units as appropriate. Facilitates and fosters a culture in which all Walgreens businesses form a cohesive team that supports overall business growth drives patient health outcomes and executes on corporate initiatives within a district. Provides coaching and guidance to Store Managers and Pharmacy Managers, driving employee engagement and increasing overall performance and developing future leaders. Ensures Store Managers and Pharmacy Managers have the appropriate resources to improve store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members. Responsible for delivering high quality, distinctive and delightful customer experience across the district, through high touch store engagement and a deep understanding of the district. Drives operational outcomes excellence across front end and pharmacy operations aligned with One Plan. Builds team effectiveness and collaboration by coaching and developing Store Managers and Pharmacy Managers. Employs situational awareness to facilitate and create a culture of high engagement and performance, executing corporate initiatives in a district. Champions and owns customer patient experience, driving improvements and ensuring brand consistency and excellence of customer experience to improve overall district results Job Responsibilities: Customer Experience<ul><li>Executes the One Plan strategy, ensuring consistency and excellence of customer experience. Offers feedback, training, and coaching, and develops action plans for improvement.</li><li>Shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Ensures the resolution of customer complaints for both pharmacy and front end and provides guidance on responses to customers' special needs.</li></ul>Operations<ul><li>Supervises assigned stores and visits stores on a routine basis. Leads district execution of key front end and pharmacy initiatives, partnering with the DPS and RVP.</li><li>Drives operational excellence through collaboration with Store Managers and Pharmacy Managers.</li><li>Works with Store Managers in order to support their operational focus and drive the execution of market strategies at the store levels.</li><li>Provides recommendations on the optimization of merchandising and inventory to Regional Vice President.</li><li>Provides input on key merchandising needs, such as product assortment, promotional pricing, advertising programs and display execution. Makes recommendations to the Regional Vice President on local buys, promo pricing, vendor selection, and assortment. Ensures in store execution and compliance of merchandising strategy.</li><li>Coaches Pharmacy Managers to drive executional excellence in pharmacy operations and supports pharmacy programs and initiatives. Act as first point of contact for non-clinical pharmacy issues.</li><li>Develops and organizes community events, and builds relationships with key community organizations. Collaborates with Store Managers in community to drive community events.</li><li>Monitors and approves employee pay rates and increases.</li><li>Supervises management of operations of assigned locations including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of Alcohol, Tobacco, Fresh Food and Pharmacy Products.</li></ul>Business Performance Management<ul><li>Prepares for and attends area meetings </li><li>Understands key metrics financials and provides input on profit loss and exceptions to inform district planning.</li><li>Directs Store Managers to contribute to the execution of plans to improve business performance.</li><li>Conducts regular update meetings with Store Managers to evaluate store/district level performance. Facilitates collaboration between Store Managers to share best practices.</li></ul>Business Planning<ul><li>Executes on local healthcare strategy as developed by the Regional Vice President and District Pharmacy Supervisor. </li><li>Executes on improvement plans for poor performing stores, in collaboration with the Regional Vice President.</li></ul>People & Performance Management<ul><li>Executes against the Region level recruitment strategy set forth by the Regional Vice President and assists with hiring and the staffing process for Emerging Store Managers. Maintains pulse on pharmacy staffing needs and works with DPS to identify areas of need. Ensures sufficient staffing resources and controlled payroll expenses.</li><li>Focuses on coaching and developing Store Managers and Pharmacy Managers to drive employee engagement and increase performance, while protecting the capacity of direct reports and ensuring their ability to execute.</li><li>Identifies low performing Store Managers and ensures sufficient coaching and performance management.</li><li>Works with Human Resources Generalist to implement corporate training strategies to provide development support to team members.</li><li>Drives performance management process for Store Managers Provides feedback on Pharmacy Manager review process to Store Manager.</li><li>Takes action on recommendations set forth by Employee Relations and Human Resources related to store team member performance issues.</li><li>Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision.</li><li>Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members.</li><li>Ensures compliance on non-clinical quality related events, up through coaching, training, resolution (inaccurate refill example) leveraging existing tools and working with the Healthcare Supervisor</li><li>Champions and owns change at district level for new initiatives.</li></ul>Training & Personal Development<ul><li>Participates in training and supports training efforts where necessary. Seeks opportunities to receive management and leadership training.</li><li>Seeks self-development by monitoring own performance, setting high personal standards, increasing knowledge of retail, pharmacy and management fields, seeking and sharing best practices.</li></ul>Communications<ul><li>Cascades information from conference calls, area meetings, and corporate initiatives to direct and indirect reports. </li><li>Reviews and cascades emails from Support Center and Regional Vice Presidents to Store Managers.</li><li>Communicates regularly with managers and team members through one-on-one discussions, group meetings as needed, and in writing to keep them apprised, solicit input, answer questions and ensuring communication is open.</li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li>Bachelor's degree and 5 years of retail management experience or High School Diploma/GED and 7 years of retail management experience</li><li>Licensed pharmacy technician as required by state or licensed RPh as soon as possible given state law requirements, no later than 12 months from District Manager position start date (external candidates)</li><li>Valid driver's license. </li><li>Willingness to work flexible schedule including extended days, evenings, and weekend hours. </li><li>Willingness to travel 85% percent of the time for business purposes (within district)</li><li>Willing to travel up to/at least 85% of the time for business purposes (within state and out of state).</li></ul>Preferred Qualifications<ul><li> Bachelor's Degree. </li><li> PTCB or ExCPT Certification.</li><li> Experience as a Tier three or higher Store Manager or transitioned from Store Management to Walgreen corporate leadership position assignment (internal candidates only). </li><li> Experience managing multiple retail or pharmacy units. </li></ul>The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $100000 - $145000 / Salaried

District Manager - Relocation Available

Job Summary Responsible for supervising retail pharmacy operations within assigned district. Ensures compliance with all laws, regulations, agreements, company policies, customer service and quality patient care in the pharmacy. Ensures high quality, patient centered care across pharmacies in their scope of responsibility. Accountable for driving overall pharmacy profitability and growth through review, analysis, action planning and implementation of initiatives. Accountable for overall cost control, including payroll and expense management. Directly supervises Pharmacy Managers, Pharmacy Schedulers and is accountable for pharmacy performance, clinical quality and the overall patient experience. Accountable for pharmacy talent pipeline, including leading recruitment, development, retention and performance of Pharmacy Managers, Staff Pharmacists, technicians and the Pharmacy scheduler. Serves as the gold standard for the practice of pharmacy, driving ongoing pharmacy performance across assigned geography. Owns compliance, patient safety and adherence, partnering with Sr. District Pharmacy Supervisor, District Manager and Regional Vice President to drive execution. Operations &bull; Fields and resolves pharmacy communications escalated from stores; resolves appropriate patient complaints. &bull; Reviews STARS reports and works with pharmacy team on quality improvement plans. &bull; Manages step one and step two of the STEPS approach for escalated clinical quality issues. Serves as the clinical expert in the district. Engages with Pharmacy Managers directly on clinical matters. &bull; Manages performance of assigned district, using feedback from Pharmacy Managers to improve performance and execution of stores. &bull; Works with District Manager to review district financials and KPIs to create action plans, conduct business forecasting and analysis for business planning sessions where permitted by law. Partners with Regional Vice President, Sr. District Pharmacy Supervisor and District Manager to develop pharmacy improvement plans. &bull; Supports the Pharmacy Talent Acquisition Partner with managing relationships with local schools, colleges and professional organizations. &bull; Owns the pharmacy manager talent strategy and pipeline, executing the recruitment strategy, identifying and coaching high potential pharmacy managers, and managing Performance Improvement Plans for Pharmacy Managers. &bull; Ensures the resolution of customer complaints for pharmacy and provide guidance on responses to customers' special needs to the best of their ability. &bull; Responsible for overall pharmacy engagement. Focuses on coaching and developing Pharmacy Managers to enable execution of pharmacy responsibilities. &bull; Partners with District Manager as the retail pharmacy expert to cultivate skills and pharmacy acumen through guidance and feedback that enables overall execution. &bull; Ensures compliance with all corporate policies, state and federal laws, regulations, agreements and applicable employment laws, and is consistently fair in the treatment of all team members. &bull; Provides monthly quality and compliance summary to Sr. District Pharmacy Supervisor. Ensures compliance on clinical quality related events, including coaching, training, and through resolution. &bull; Holds regular touchpoints and development conversations with Pharmacy Manager and Pharmacy Scheduler. &bull; Accountable for pharmacist scheduling, payroll management and cost management. Training & Personal Development &bull; Participates in training and supports training efforts where necessary. &bull; Seeks self-development by monitoring own performance, setting high personal standards, increasing knowledge of retail, pharmacy and management fields, seeking and sharing best practices. &bull; Champions a culture of compliance and patient safety. Communications &bull; Cascades related information from conference calls, regional meetings, and corporate initiatives. Reviews and cascades information from the Support Center, Regional Vice President, Sr. District Pharmacy Supervisor to District Managers, and Store Managers or Pharmacy Managers. &bull; Communicates regularly with managers and team members through one-on-one discussions, group meetings and in writing to keep them apprised, solicit input, answer questions and ensuring communication is open. Basic Qualifications<ul><li> BS in Pharmacy or Doctor of Pharmacy Degree from an accredited educational institution. </li><li> 3 years of retail pharmacy management experience</li><li> Current pharmacist licensure in the states within the assigned geography, or willing and able to obtain state licensure within 6 months of position start date. </li><li>Willing to obtain Immunization Certification within 6 months of hire date.</li><li>Valid driver's license.</li><li>Willingness to work flexible schedule including extended days, evenings, and weekend hours.</li><li>Willing to travel up to/at least 80% of the time for business purposes (within state and out of state).</li></ul>Preferred Qualifications The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $160000 - $210000 / Salaried

District Pharmacy Supervisor

Job Summary Responsible for supervising retail pharmacy operations within assigned district. Ensures compliance with all laws, regulations, agreements, company policies, customer service and quality patient care in the pharmacy. Ensures high quality, patient centered care across pharmacies in their scope of responsibility. Accountable for driving overall pharmacy profitability and growth through review, analysis, action planning and implementation of initiatives. Accountable for overall cost control, including payroll and expense management. Directly supervises Pharmacy Managers, Pharmacy Schedulers and is accountable for pharmacy performance, clinical quality and the overall patient experience. Accountable for pharmacy talent pipeline, including leading recruitment, development, retention and performance of Pharmacy Managers, Staff Pharmacists, technicians and the Pharmacy scheduler. Serves as the gold standard for the practice of pharmacy, driving ongoing pharmacy performance across assigned geography. Owns compliance, patient safety and adherence, partnering with Sr. District Pharmacy Supervisor, District Manager and Regional Vice President to drive execution. Operations &bull; Fields and resolves pharmacy communications escalated from stores; resolves appropriate patient complaints. &bull; Reviews STARS reports and works with pharmacy team on quality improvement plans. &bull; Manages step one and step two of the STEPS approach for escalated clinical quality issues. Serves as the clinical expert in the district. Engages with Pharmacy Managers directly on clinical matters. &bull; Manages performance of assigned district, using feedback from Pharmacy Managers to improve performance and execution of stores. &bull; Works with District Manager to review district financials and KPIs to create action plans, conduct business forecasting and analysis for business planning sessions where permitted by law. Partners with Regional Vice President, Sr. District Pharmacy Supervisor and District Manager to develop pharmacy improvement plans. &bull; Supports the Pharmacy Talent Acquisition Partner with managing relationships with local schools, colleges and professional organizations. &bull; Owns the pharmacy manager talent strategy and pipeline, executing the recruitment strategy, identifying and coaching high potential pharmacy managers, and managing Performance Improvement Plans for Pharmacy Managers. &bull; Ensures the resolution of customer complaints for pharmacy and provide guidance on responses to customers' special needs to the best of their ability. &bull; Responsible for overall pharmacy engagement. Focuses on coaching and developing Pharmacy Managers to enable execution of pharmacy responsibilities. &bull; Partners with District Manager as the retail pharmacy expert to cultivate skills and pharmacy acumen through guidance and feedback that enables overall execution. &bull; Ensures compliance with all corporate policies, state and federal laws, regulations, agreements and applicable employment laws, and is consistently fair in the treatment of all team members. &bull; Provides monthly quality and compliance summary to Sr. District Pharmacy Supervisor. Ensures compliance on clinical quality related events, including coaching, training, and through resolution. &bull; Holds regular touchpoints and development conversations with Pharmacy Manager and Pharmacy Scheduler. &bull; Accountable for pharmacist scheduling, payroll management and cost management. Training & Personal Development &bull; Participates in training and supports training efforts where necessary. &bull; Seeks self-development by monitoring own performance, setting high personal standards, increasing knowledge of retail, pharmacy and management fields, seeking and sharing best practices. &bull; Champions a culture of compliance and patient safety. Communications &bull; Cascades related information from conference calls, regional meetings, and corporate initiatives. Reviews and cascades information from the Support Center, Regional Vice President, Sr. District Pharmacy Supervisor to District Managers, and Store Managers or Pharmacy Managers. &bull; Communicates regularly with managers and team members through one-on-one discussions, group meetings and in writing to keep them apprised, solicit input, answer questions and ensuring communication is open. Basic Qualifications<ul><li> BS in Pharmacy or Doctor of Pharmacy Degree from an accredited educational institution. </li><li> 3 years of retail pharmacy management experience </li><li> Current pharmacist licensure in the states within the assigned geography, or willing and able to obtain state licensure within 6 months of position start date. </li><li> Willing to obtain Immunization Certification within 6 months of hire date. </li><li> Valid driver's license. </li><li> Willingness to work flexible schedule including extended days, evenings, and weekend hours. </li><li> Willing to travel up to/at least 80% of the time for business purposes (within state and out of state). </li></ul>Preferred Qualifications The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $160000 - $210000 / Salaried

District Pharmacy Supervisor - Albuquerque NE- Sign-On Available

District Pharmacy Supervisor - Sign-on Bonus Available

Founded in 1960, Duane Reade is the largest drug store chain in the metropolitan New York City area, offering a variety of prescription and over-the-counter drugs, health and beauty care items, cosmetics, greeting cards, photo supplies, and photofinishing. A cashier is the last point of sale so the cashier should be able to leave a lasting impression on the customer to want to come back. A Cashier is responsible for maintaining outstanding customer service as per Company standards, processing sales quickly, accurately and efficiently, cash register operations and safeguarding company assets. Key Responsibilities: &bull; Greet customers entering Duane Reade location &bull; Process all sale transactions by receiving payment by cash, check, credit cards, vouchers, or automatic debits. &bull; Process merchandise returns and exchanges. &bull; Register customers for the Dollar Reward Savings Club card. &bull; Answer customers' questions, and provide information on procedures or policies. &bull; Compute and record totals of transactions. &bull; Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. &bull; Issue receipts, refunds, credits, or change due to customers. &bull; Issue trading stamps, and redeem food stamps and coupons (if applicable). &bull; Maintain clean and orderly checkout areas. &bull; Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately. &bull; Resolve customer complaints. &bull; Compile and maintain non-monetary reports and records. &bull; Stock shelves, and mark prices on shelves and items. $17 - $19 / Hourly

Duane Reade Cashier

Founded in 1960, Duane Reade is the largest drug store chain in the metropolitan New York City area, offering a variety of prescription and over-the-counter drugs, health and beauty care items, cosmetics, greeting cards, photo supplies, and photofinishing. A cashier is the last point of sale so the cashier should be able to leave a lasting impression on the customer to want to come back. A Cashier is responsible for maintaining outstanding customer service as per Company standards, processing sales quickly, accurately and efficiently, cash register operations and safeguarding company assets. Key Responsibilities: &bull; Greet customers entering Duane Reade location &bull; Process all sale transactions by receiving payment by cash, check, credit cards, vouchers, or automatic debits. &bull; Process merchandise returns and exchanges. &bull; Register customers for the Dollar Reward Savings Club card. &bull; Answer customers' questions, and provide information on procedures or policies. &bull; Compute and record totals of transactions. &bull; Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. &bull; Issue receipts, refunds, credits, or change due to customers. &bull; Issue trading stamps, and redeem food stamps and coupons (if applicable). &bull; Maintain clean and orderly checkout areas. &bull; Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately. &bull; Resolve customer complaints. &bull; Compile and maintain non-monetary reports and records. &bull; Stock shelves, and mark prices on shelves and items. $15.92 - $18 / Hourly

Job Objectives Learn to provide the best patient experience through assisting the pharmacist and pharmacy team members in accordance with state and federal regulations. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Models and delivers a distinctive and delightful customer experience. Learns and champions pharmacy policy, procedures, and customer service best practices needed to perform as a future pharmacist. Job Responsibilities/Tasks Customer Experience <ul><li> Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. </li><li> Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). </li><li> Develops strong relationships with customers. </li></ul> Operations <ul><li> Learn from store and pharmacy team members, field leadership, team members and customers/patients </li><li> Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. </li><li> Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions. </li><li> Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management). </li><li> Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. </li><li> Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing </li><li> Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products. </li><li> Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. </li><li> Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. </li><li> Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance. </li><li> Complies with all company policies and procedures; maintains respectful relationships with coworkers. </li><li> Complete special assignments and other tasks as assigned. </li></ul> Training and Personal Development <ul><li> Complete required training </li><li> Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. </li></ul>

Duane Reade Pharmacy Intern

Duane Reade is seeking a dynamic, flexible and motivated team player to join the Pharmacy department as a Pharmacy Technician. This position will be responsible for verification of prescription information within Duane Reade Pharmacies. Essential Duties and Primary Responsibilities include, but are not limited to:<ul><li>Verifies that the prescription information is complete and accurate.</li><li>Retrieves, counts, pours, weighs, measures and sometimes mixes medication.</li><li>Prepares the prescription labels, selects the type of container and affixes the prescription and other labels to the container.</li><li>Prices and files the prescription and insures that it is checked by a Pharmacist before it is given to the patient.</li><li>May establish and maintain patient profiles, prepare insurance claim forms and stocks and takes inventory of prescription medications.</li><li>Refers any questions regarding prescriptions, drug information or health matters to a Pharmacist.</li><li>Performs any other duties as assigned by the Pharmacist.</li><li>Scan merchandise on the register.</li><li>Stock merchandise on the shelves.</li></ul>$18 - $21.5 / Hourly

Duane Reade Pharmacy Technician

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