Surveys
Auditing
Research
Usability
Data Entry
Forecasting
Focus Group
Playtesting
Game Design
Communication
User Research
Microsoft 365
Human Factors
Product Design
Quick Learning
Detail Oriented
Data Collection
Research Design
Research Reports
AI Transcription
Microsoft Copilot
Workflow Automation
Statistical Analysis
User Experience (UX)
Qualitative Research
Survey Data Analysis
Heuristic Evaluation
Quantitative Research
Experimental Psychology
Hardware Troubleshooting
Microsoft Copilot Studio
Authorization (Computing)
Quantitative Data Analysis
Employee Assistance Programs
Troubleshooting (Problem Solving)
Artificial Intelligence Infrastructure
Posted 21 days ago
This role is STARs-friendly: Skilled Through Alternative Routes.
49% STARs in role.
Description:
User Research Assistant
WB Games is looking for a detail-oriented User Research Assistant who has an intense passion for gaming and the science around conducting research. As a User Research Assistant you will moderate groups (4 - 24 participants) through test sessions on console, PC, and mobile products where data is collected on our games. During this 7 - 18-month contract position you will observe participant behavior and communicate that information back to the research team. You will receive training for many of the necessary skills, however knowledge of research practices with people is critical.
_Responsibilities
• Prepare and execute research studies.
o Support lead researchers in investigating game play behavior to uncover insights
o Support operational tasks including the setup of labs and procedures
o Administer each playtest in a non-biased manner
o Contribute to high-quality research reports that synthesize qualitative and quantitative findings into clear, actionable insights for product, design, and engineering teams
o Support expert reviews (heuristic evaluations, UX audits, competitive assessments) to identify usability issues, experience gaps, and opportunities for improvement across game features, flows, or systems.
o Clean and code qualitative and quantitative data for analysis
o Use survey tools to draft, distribute, and administer surveys
o Use database to search, filter, schedule and communicate with playtest participants
o Recruit the necessary amount and participant profile for each study
o Maintain the inventory of lab supplies, forecasting and updating when new stock is needed
o Special projects on occasion (Data entry, Recruiting events, Game teardowns, Documentation, etc.)
_Qualifications
• Education:
o Completion of a relevant college degree (branches of experimental psychology, human computer interaction, human factors, or related field).
• Special knowledge or skills that would be valuable:
o Comfortable speaking in front of groups with authority.
o Experience moderating research sessions involving groups of participants, such as focus groups, workshops, playtests, or other qualitative research activities.
o Excellent organizational and communication skills.
o Comfortable with Office 365 tools, survey/data analysis tools, and databases
o Comfortable with using technology, setting up lab hardware, troubleshooting common device connectivity issues.
o Knowledge of research design, qualitative, and quantitative methodologies.
o Familiar with game design theory and development process for video games.
o Able to adapt and learn quickly when faced with a large variety of problems.
o Genuinely enjoy gaming in all forms!
_Nice to haves:
• Experience using AI-powered transcription tools to convert video and audio recordings into accurate, searchable text for research, analysis, or documentation purposes.
• Experience designing, configuring, or deploying custom agents using Microsoft Copilot, Copilot Studio, or similar AI platforms to automate workflows, support research activities, or solve business challenges.
• Familiarity with quantitative research methods, including data collection, statistical analysis, interpretation of results, and reporting of insights.
• Experience troubleshooting PC or console hardware, software, or game build issues to ensure successful execution of playtests and a high-quality participant experience.
• Demonstrated ability to learn new technologies and research tools quickly and apply them effectively in a fast-paced environment.
Please note that this is a contract role providing services to Warner Bros. Discovery through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Warner Bros. Discovery.
This role is eligible for the following benefits:
Medical, dental & vision
Hospital plans
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
Company paid short and long-term disability
Health & Dependent Care Spending Accounts (HSA & DCFSA)
Employee Assistance Program
Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave
Benefits are subject to change and may be subject to specific elections, plan, or program terms.
AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email accommodation@allegisglobalsolutions.com for other accommodation options.
In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.
Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us.
*We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
San Francisco Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
City of Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring.
WB Games is looking for a detail-oriented User Research Assistant who has an intense passion for gaming and the science around conducting research. As a User Research Assistant you will moderate groups (4 - 24 participants) through test sessions on console, PC, and mobile products where data is collected on our games. During this 7 - 18-month contract position you will observe participant behavior and communicate that information back to the research team. You will receive training for many of the necessary skills, however knowledge of research practices with people is critical.
_Responsibilities
• Prepare and execute research studies.
o Support lead researchers in investigating game play behavior to uncover insights
o Support operational tasks including the setup of labs and procedures
o Administer each playtest in a non-biased manner
o Contribute to high-quality research reports that synthesize qualitative and quantitative findings into clear, actionable insights for product, design, and engineering teams
o Support expert reviews (heuristic evaluations, UX audits, competitive assessments) to identify usability issues, experience gaps, and opportunities for improvement across game features, flows, or systems.
o Clean and code qualitative and quantitative data for analysis
o Use survey tools to draft, distribute, and administer surveys
o Use database to search, filter, schedule and communicate with playtest participants
o Recruit the necessary amount and participant profile for each study
o Maintain the inventory of lab supplies, forecasting and updating when new stock is needed
o Special projects on occasion (Data entry, Recruiting events, Game teardowns, Documentation, etc.)
_Qualifications
• Education:
o Completion of a relevant college degree (branches of experimental psychology, human computer interaction, human factors, or related field).
• Special knowledge or skills that would be valuable:
o Comfortable speaking in front of groups with authority.
o Experience moderating research sessions involving groups of participants, such as focus groups, workshops, playtests, or other qualitative research activities.
o Excellent organizational and communication skills.
o Comfortable with Office 365 tools, survey/data analysis tools, and databases
o Comfortable with using technology, setting up lab hardware, troubleshooting common device connectivity issues.
o Knowledge of research design, qualitative, and quantitative methodologies.
o Familiar with game design theory and development process for video games.
o Able to adapt and learn quickly when faced with a large variety of problems.
o Genuinely enjoy gaming in all forms!
_Nice to haves:
• Experience using AI-powered transcription tools to convert video and audio recordings into accurate, searchable text for research, analysis, or documentation purposes.
• Experience designing, configuring, or deploying custom agents using Microsoft Copilot, Copilot Studio, or similar AI platforms to automate workflows, support research activities, or solve business challenges.
• Familiarity with quantitative research methods, including data collection, statistical analysis, interpretation of results, and reporting of insights.
• Experience troubleshooting PC or console hardware, software, or game build issues to ensure successful execution of playtests and a high-quality participant experience.
• Demonstrated ability to learn new technologies and research tools quickly and apply them effectively in a fast-paced environment.
Please note that this is a contract role providing services to Warner Bros. Discovery through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Warner Bros. Discovery.
This role is eligible for the following benefits:
Medical, dental & vision
Hospital plans
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
Company paid short and long-term disability
Health & Dependent Care Spending Accounts (HSA & DCFSA)
Employee Assistance Program
Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave
Benefits are subject to change and may be subject to specific elections, plan, or program terms.
AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email accommodation@allegisglobalsolutions.com for other accommodation options.
In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.
Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us.
*We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
San Francisco Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
City of Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring.
Posting ID: 7196206