Workplace Experience Coordinator - Level 1
At least 2 years
The Workplace Experience Coordinator - Level 1 delivers a world-class customer service experience to employees and guests by supporting day-to-day workplace operations and services. This role is part of the Workplace Experience function and focuses on creating a welcoming, efficient, and well-organized environment through coordination of facilities services, events, and office resources.
Responsibilities- Deliver a professional, customer-focused experience to employees and visitors, responding promptly and courteously to inquiries and requests.
- Support janitorial and maintenance work orders as needed, ensuring issues are reported, tracked, and resolved in a timely manner.
- Coordinate and execute workplace services including shipping and receiving, meeting and event set-ups, kitchenette and snack services, and office supply services.
- Acknowledge and address inquiries or complaints from employees and guests, providing appropriate solutions in a customer service-driven manner.
- Organize and manage on-site events, including setting up and tearing down rooms with requested furniture, fixtures, and equipment.
- Follow property-specific security and emergency procedures, and promptly notify appropriate parties to help ensure the safety of individuals in the building.
- Coordinate with vendors who supply services or goods to the workplace, ensuring service quality and timely delivery.
- Follow specific directions provided by the manager and apply established routines, standards, and procedures in daily work.
- Explain detailed or complex information clearly within the team to support effective communication and collaboration.
- Use existing procedures to solve straightforward problems, escalating issues when necessary while exercising limited discretion within defined guidelines.
- Provide general coordination and administrative support to workplace operations as required.
- High School Diploma or GED.
- 02 years of job-related experience, ideally in customer service, facilities coordination, or administrative support.
- Ability to follow basic work routines, standards, and established procedures consistently.
- Strong customer service orientation with the ability to handle inquiries and complaints professionally.
- Effective communication skills to exchange straightforward information with employees, guests, vendors, and team members.
- Working knowledge of Microsoft Office applications, including Word, Excel, and Outlook.
- Strong organizational skills with the ability to manage multiple tasks and priorities.
- Inquisitive mindset with a willingness to learn and understand workplace processes and services.
- Ability to coordinate maintenance and janitorial requests and track completion.
- Basic understanding of coordination and administrative support tasks in an office or property management environment.
- Experience in the property management industry is ideal, including exposure to professional services firms in real estate or facilities management.
- Prior experience in workplace experience, facilities coordination, or office administration is beneficial.
- Comfort working with vendors and external service providers.
- Experience supporting meetings and events, including room set-up and tear-down.
- Interest in long-term opportunities, with potential for contract extension or conversion to a permanent role.
- Strong people skills, with the ability to build rapport and maintain positive relationships with employees and guests.
This role is based in an on-site workplace environment that supports employees and visitors through a range of facilities and office services. You will work closely with facilities, maintenance, and vendor partners to ensure that spaces are clean, safe, and well-equipped for daily operations and events. The position involves regular interaction with people, coordination of physical room setups, and handling of office supplies, shipping, and receiving activities. Standard business hours are typical, with occasional flexibility to support events or special activities as needed. You will use common office technologies such as Microsoft Office, email, and workplace systems to manage tasks and communicate with the team. The environment emphasizes professionalism, reliability, and a strong customer service mindset, offering a structured setting with clear procedures and the opportunity to grow into a potential permanent role.
Job Type & LocationThis is a Contract position based out of Los Angeles, CA.
Pay and BenefitsThe pay range for this position is $27.00 - $27.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & LocationThis is a Contract position based out of Los Angeles, CA.
Application DeadlineThis position is anticipated to close on Nov 7, 2026.
Workplace TypeThis is a fully onsite position in Los Angeles,CA.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Posting ID: JP-006401129