Planning
Research
Budgeting
Invoicing
Marketing
Timelines
Showrooms
Operations
Management
Coordinating
Guided Tours
Self-Starter
Communication
Team Processes
Floor Planning
Expense Reports
Team Leadership
Sales Proposals
Customer Service
Event Management
Event Operations
Expense Management
Sales Presentations
Inventory Management
Financial Statements
Marketing Management
Operations Management
Administrative Support
Administrative Functions
Troubleshooting (Problem Solving)
Posted 25 days ago
Description:
About the Role:
Reporting to the Events Manager and part of the CMC Events Team, the Assistant Operations Manager manages and executes both third-party and self-produced CMC events. This role serves as the account lead for third-party clients and operational lead for CMC events, acting as liaison between clients and internal Events & Property teams.
This is not a standard 9:00-5:00 role-frequent evenings, weekends, and extended hours are required.
What You'll Do:
Events
• Serve as account lead for third-party clients: manage communications, provide customer service, conduct tours, coordinate logistics, manage onsite execution, resolve inquiries, and keep internal teams informed.
• Ensure compliance with operational policies in coordination with clients, vendors, and Property Operations.
• Lead execution of CMC self-produced events end-to-end, overseeing onsite operations as the Building Representative and team collaboration for optimal tenant, exhibitor, and attendee experience.
• Contribute experiential elements and activations to enhance event experiences.
Administrative
• Handle all administrative tasks for Event Operations including but not limited to: client communications, detailed meeting notes, production trackers, inventory tracking, etc.
• Manage all financials for Event Operations, including tracking expenses, managing budgets/timelines, financial reporting, vendor invoices, etc.
• Lead Event Operations-related team communications & organization, including providing summaries of newly booked third-party events to the extended team as well as operational updates in team meetings.
Logistics
• Manage inventory of equipment, signage, décor, props, and supplies ensuring organization and event readiness.
• Execute signage plans with Senior Marketing Manager, including delivery and installation.
• Interpret, create, and/or execute event floor plans.
• Review vendor COIs and assist in evaluating event insurance compliance.
Misc. Related
• Analyze processes and systems to improve event operations and team productivity.
• Support special projects across Events, Tenants, and Property Teams.
• Participate in outreach (calls, emails, site visits, meetings).
• Support customer service activities (registration, exhibitor relations, guest greeting, etc.).
• Complete additional tasks as assigned.
Reporting to the Events Manager and part of the CMC Events Team, the Assistant Operations Manager manages and executes both third-party and self-produced CMC events. This role serves as the account lead for third-party clients and operational lead for CMC events, acting as liaison between clients and internal Events & Property teams.
This is not a standard 9:00-5:00 role-frequent evenings, weekends, and extended hours are required.
What You'll Do:
Events
• Serve as account lead for third-party clients: manage communications, provide customer service, conduct tours, coordinate logistics, manage onsite execution, resolve inquiries, and keep internal teams informed.
• Ensure compliance with operational policies in coordination with clients, vendors, and Property Operations.
• Lead execution of CMC self-produced events end-to-end, overseeing onsite operations as the Building Representative and team collaboration for optimal tenant, exhibitor, and attendee experience.
• Contribute experiential elements and activations to enhance event experiences.
Administrative
• Handle all administrative tasks for Event Operations including but not limited to: client communications, detailed meeting notes, production trackers, inventory tracking, etc.
• Manage all financials for Event Operations, including tracking expenses, managing budgets/timelines, financial reporting, vendor invoices, etc.
• Lead Event Operations-related team communications & organization, including providing summaries of newly booked third-party events to the extended team as well as operational updates in team meetings.
Logistics
• Manage inventory of equipment, signage, décor, props, and supplies ensuring organization and event readiness.
• Execute signage plans with Senior Marketing Manager, including delivery and installation.
• Interpret, create, and/or execute event floor plans.
• Review vendor COIs and assist in evaluating event insurance compliance.
Misc. Related
• Analyze processes and systems to improve event operations and team productivity.
• Support special projects across Events, Tenants, and Property Teams.
• Participate in outreach (calls, emails, site visits, meetings).
• Support customer service activities (registration, exhibitor relations, guest greeting, etc.).
• Complete additional tasks as assigned.
Posting ID: 256544
