Administrative Assistant

Description

UCLA Health is seeking a detail-oriented Administrative Assistant to support the executive leadership of the Managed Care Operations team. Reporting directly to the Director of Managed Care Operations, this role plays a key part in ensuring the efficiency and effectiveness of daily departmental operations, including Claims, Configuration, Provider Relations, Member Services, Quality Management, Credentialing, and Compliance.

The Administrative Assistant will coordinate high-level schedules, facilitate meetings, manage sensitive documentation, and serve as a liaison between internal departments and external partners. This role demands strong independent judgment, discretion, and the ability to manage a fast-paced workload while supporting strategic initiatives and process improvements.

In this role, you will:

• Manage complex calendars and prepare meeting materials for executive leadership
• Coordinate and facilitate internal/external meetings, anticipating needs, attending meetings, preparing minutes, and managing expectations
• Independently compose business correspondence, agendas, and reports ensuring efficiency with security and controls
• Work collaboratively with stakeholders assisting with special projects, process improvement efforts, and data analysis
• Interface with internal departments and external stakeholders to resolve issues and manage communications
• Demonstrates initiative and pursues opportunities for improving departmental functioning
• Address unexpected issues by analyzing the situation and developing effective solutions
• Provide onboarding support, office logistics, and maintain team records and distribution lists
• Serve as the key administrative resource for Managed Care leadership and their direct reports
• Prepare necessary travel, when necessary

Salary Range: $29.42 - $42.14 hourly

Job Qualifications
Qualifications

We're looking for a proactive and organized administrative professional with:

• High school diploma and/or equivalent experience
• Minimum of 3-5 years of demonstrated experience supporting administrative functions at the executive level in a fast-paced organization, required
• Effective communication and interpersonal skills to interface with department leaders, medical staff, and internal/external partners
• Technical proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and web applications
• Some experience with EHR systems are helpful but not required
• Strong organizational skills and the ability to manage fluctuating priorities and deadlines
• Familiarity with medical terminology and experience supporting healthcare operations
• Writing and editing skills to prepare accurate business correspondence and reports
• Ability to work independently with minimal supervision and handle confidential materials with discretion
• Strong problem-solving, critical thinking, and project coordination capabilities
• Commitment to delivering exceptional service and supporting a collaborative team environment

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