At least 6 years
This role is STARs-friendly: Skilled Through Alternative Routes.
35% STARs in role.
Job Title: Network Monitoring Analyst
Job Description
This role focuses on monitoring, operating, and maintaining large-scale computer and communications networks in a 24x7 mission-critical environment. The Network Monitoring Analyst provides first-level technical support, performs initial troubleshooting of hardware, software, and network issues, and ensures continuous and reliable system operations in support of key defense missions. The position requires experience in system and network administration, adherence to Department of Defense certification standards, and the ability to work rotating shifts, including nights and weekends.
Responsibilities
- Perform daily system monitoring, operations, and maintenance of large-scale computer and communications systems in a 24x7 operations and test environment.
- Provide first-level technical support to end users, including warfighters, by responding to issues and service requests in a timely and professional manner.
- Perform initial troubleshooting of local hardware, software, and network issues to identify, isolate, and resolve problems or escalate as appropriate.
- Document and report all events, incidents, and issues to the Command Watch Officer (CWO) in accordance with established procedures and timelines.
- Receive tasking and direction from the Command and Control Center (CCC) for all operations, test activities, and real-world events, and execute assigned actions accurately.
- Assist in the installation, configuration, and upgrade of hardware and software components as directed by local subject matter experts (SMEs).
- Create and maintain user accounts, including access permissions and profiles, as directed by the local Information System Security Officer (ISSO).
- Use trouble ticketing systems to log, track, and update the status of incidents, service requests, and changes.
- Collaborate with system and network administrators to support UNIX, Linux, Windows, Cisco, and Juniper environments.
- Maintain accurate records of system performance, maintenance activities, and configuration changes to support audits and reporting requirements.
- Ensure compliance with DoD 8570 IAT Level II requirements and maintain required certifications throughout the duration of the contract.
- Communicate clearly and professionally with team members, leadership, and users regarding system status, issues, and resolutions.
- Perform other duties and assignments as required to support mission objectives and operational readiness.
Essential Skills
- Bachelor’s degree from an accredited college in a related discipline, or equivalent combination of education and experience, with 6 years of professional experience.
- Minimum of 6 years of experience in operations and maintenance of large-scale computer and communications systems or networking environments.
- Strong experience in system and/or network administration, including experience with UNIX, Linux, and Windows operating systems.
- Hands-on experience administering and supporting Cisco networking equipment.
- Hands-on experience administering and supporting Juniper networking equipment.
- Proven experience troubleshooting hardware components, including servers, network devices, and related infrastructure.
- Proven experience troubleshooting software components, including operating systems, applications, and network services.
- Proficiency with Microsoft Word, Excel, and PowerPoint for documentation, reporting, and presentations.
- Experience working with trouble ticketing systems to document and manage incidents and service requests.
- Ability to perform network administration tasks in complex, mission-critical environments.
- Must meet and be current with DoD 8570 IAT Level II certification requirements (such as Security+ CE, CySA+, GSEC, SSCP, CCNA Security or equivalent) and maintain these certifications for the full contract period.
- Active DoD Secret security clearance.
- Ability and willingness to work rotating 24x7 shifts, including nights and weekends, as required by mission needs.
- Strong analytical and problem-solving skills, with the ability to perform effective initial troubleshooting under time-sensitive conditions.
- Ability to follow established procedures, directives, and tasking from operational leadership in a structured environment.
Additional Skills & Qualifications
- Experience and knowledge of system or missile defense systems.
- TS/SCI security clearance preferred.
- Familiarity with operations in a test and training environment as well as live operational environments.
- Experience working closely with information system security personnel (such as ISSOs) on account management and access control.
- Ability to work effectively in a team-oriented, mission-focused environment.
- Strong written and verbal communication skills for documenting events, issues, and resolutions.
- Demonstrated ability to adapt to changing mission requirements and shifting priorities.
Work Environment
This is a full-time position in a high-availability, 24x7 operations and test environment located on a military installation. The role involves rotating shift work, and the analyst will be assigned to a specific shift and assignment (operations or training) based on mission requirements. Some substitute rotation during off-shifts, including nights and weekends, is required to ensure continuous coverage. The environment includes large-scale computer and communications systems, with technologies such as UNIX, Linux, Windows, Cisco, and Juniper platforms, as well as standard productivity tools like Microsoft Word, Excel, and PowerPoint. Work is performed in a secure facility that supports critical defense missions, requiring adherence to security procedures and handling of classified information in accordance with an active DoD Secret clearance. The setting is structured and process-driven, with clear operational chains of command and collaboration among system administrators, network engineers, security personnel, and operations staff.
Job Type & LocationThis is a Contract position based out of Colorado Springs, CO.
Pay and BenefitsThe pay range for this position is $40.00 - $50.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace TypeThis is a fully onsite position in Colorado Springs,CO.
Application DeadlineThis position is anticipated to close on Sep 23, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Posting ID: JP-006273560