Remote Sales Support Representative

Job Description

• Will start as a support role assisting Territory Representatives with administrative tasks and learn the ins and outs of the role.
• After being established, will work towards supporting clients.
• Work with wholesale team, supporting clients.
• Work directly with sales team ensuring accurate and timely orders, management, and shipments
• Receive incoming calls from clients (often procurement teams) and sales team
• Processes orders, returns, modifications, credit memos, and debit memos for dealers and sales representatives
• Maintains the order books for accounts in Excel
• Communicates order book status to sales in form of weekly, and monthly reports
• Partners with Customer Financial Services to release orders for processing as needed
• Communicates with DC to ensure accurate and timely shipping
• Works closely with sales representatives to ensure accurate and timely order placement, management, and shipment. Maintains a specific territory of accounts based on sales representatives assignments. Territory Rep oversees orders from start to finish, anticipate problems and troubleshoot accordingly.

Desired Skills & Qualifications

• Retail/Wholesale experience required.
• Bachelor's Degree preferred.
• Minimum 1-2 years in a client facing customer service or sales support role.
• Experience with Microsoft Office applications.
• Excellent verbal/written communication.

Thank you for your consideration and please apply directly with an updated resume. Upon review of your application, you may receive a phone call from a TEKsystems Recruiter to discuss the next steps in our hiring process!