Job Title: Clinical Receptionist

Job Description

This role involves answering phones and providing quality services, ensuring calls are directed to the appropriate person. You will be responsible for checking patients in and out, scheduling appointments, and verifying the completeness of documentation. Administrative support in a front desk medical setting is a key aspect of this position.

Responsibilities

• Answer phones and provide quality services.
• Direct calls to the correct person.
• Check patients in and out.
• Schedule appointments efficiently.
• Verify completeness of documentation.
• Provide administrative and clerical support.
• Utilize medical terminology accurately.
• Manage patient registration processes.

Essential Skills

• 4+ years of experience or 2+ years of experience plus an Associate's degree.
• Experience with Epic systems.
• Strong customer service skills.
• Understanding of healthcare operations.

Additional Skills & Qualifications

• Excellent interpersonal and communication skills.
• Positive attitude and great attendance record.
• Ability to stay on task and handle a high workload.

Work Environment

The role is based on the HCV YPB 2nd floor, with working hours from 9 AM to 5:30 PM, totaling 37.5 hours per week. The environment emphasizes teamwork and advanced medical technology, providing a nurturing space for both staff and patients.