Planning
Operations
Management
Coordinating
Service Standards
Inventory Management
Complex Problem Solving
Continuous Improvement Process
Troubleshooting (Problem Solving)
Posted 6 days ago
Description:
About The Role:
As a CBRE Senior Meeting & Events Coordinator, you will assist with the planning, coordination, and day-of execution of meetings, conferences, and events. This role is integral to ensuring the detailed delivery of high-quality events that meet client expectations.
Working hours: Monday-Friday 7am-3:30pm, with flexibility to work some nights and weekends.
What You'll Do:
As a CBRE Senior Meeting & Events Coordinator, you will assist with the planning, coordination, and day-of execution of meetings, conferences, and events. This role is integral to ensuring the detailed delivery of high-quality events that meet client expectations.
Working hours: Monday-Friday 7am-3:30pm, with flexibility to work some nights and weekends.
What You'll Do:
- Coordinate the setup, refresh, and removal of food, beverage, and service items to ensure smooth operations.
- Collaborate with management to communicate department goals and align event execution with client vision.
- Confirm pre-event setup, including space configurations and audio/visual requirements, ensuring all details are complete.
- Follow up with clients pre- and post-event to confirm satisfaction and capture feedback for continuous improvement.
- Troubleshoot and resolve sophisticated client inquiries and advanced complaints efficiently. Assist in the execution of SLAs, critical metrics, benchmarks, and recurring reports to maintain high service standards.
- Lead the meeting and events calendar for event spaces, ensuring optimal utilization.
- Order and handle event supplies as needed, maintaining inventory and ensuring availability.
- Gather and analyze data to identify and solve complex problems, recommending new techniques and improvements.
- Impact own team and other teams whose work activities are closely related, fostering a collaborative environment.
Posting ID: 271280_crt:1781000513315
