Remote Helpdesk Support Representative - $17/HR

IMMEDIATE REMOTE TECHNICAL SUPPORT REPRESENTATIVES NEEDED

LEVEL 1 DESKTOP SUPPORT/TECHNICAL SUPPORT

100% REMOTE EQUIPMENT PROVIDED

OPPORTUNITY TO WORK FOR ONE OF THE LARGEST EDUCAITON ORGANIZATIONS IN THE US

THIS IS A 3-4 MONTH CONTRACT JOB JULY - OCTOBER

MONDAY - FRIDAY 9AM - 6PM EST

$17/HR

Qualifications:

• 1 year of desktop support/technical support
• ServiceNow experience
• Proficient in Windows 10/11 software
• Troubleshooting experience

The Technical Support Rep is a member of the Family Tech support Contact Center. The CSR is responsible for responding to a high volume of inquiries about the company’s products or services, complaints, remote access to computers, helping with logins, website issues, and navigating their platforms. The Associate Customer Service Representative takes inbound calls, LiveChat, and/or emails from Family, students and Occasional calls from teachers who are with students.