Sales Assistant, Ann Sacks

Sales Assistant, Ann Sacks

Work Mode: Onsite

Location: Onsite – Chicago, IL

Opportunity
The primary responsibility of the Sales Assistant is to ensure a gracious shopping experience for all ANN SACKS clients via “The Ann Sacks Way”.  The Sales Assistant is responsible for working side by side with the sales staff and Showroom Manager, adding value and efficiency to the client experience.  Success in this position includes execution of both Client-Facing and Stock/Operations duties in support of the Showroom’s Sales and Client Engagement Goals. Professional growth opportunities include potential candidacy for Design Sales Consultant 1 positions. 

Specific Responsibilities

Client-Facing Responsibilities

• Act as a Concierge provide a Warm Welcome, leading Brand Introduction & Showroom Journey
  
• Gracious Qualifying of all Clients (Design Trade, Homeowners, Trades)
  
• Fielding and directing customer inquiries via Phones & General Email In-Box
  
• Utilize Salesforce to document client interactions, including phone calls and quote requests
  
• Assist clients as needed on the selling floor
  
• Support team with quote creation as requested
  

Showroom Operations Responsibilities in partnership with Showroom Manager

• Maintain sample inventory, including order placement and shipment receiving
  
• Maintain office supplies including hospitality items, wrap/pack materials, and marketing collateral
  
• Merchandising support of all displays
  

Develop Product & Showroom Knowledge

• Become familiar with showroom layout and displays
  
• Assist in Showroom merchandising and general upkeep, including light housekeeping
  
• Gain working knowledge of all product lines and specifications
  

Marketing & Client Engagement Activities

• Assist in preparation of Launches, client appointments, materials prep, and follow up
  
• Operational and Hosting Support for execution of showroom events
  
• Salesforce Administration of Material Bank Leads, follow-up communications as directed
  
• Social Media: Instagram Account Administration as directed by Showroom Manager & Central Office
  
• Support of Retail Assortment (where applicable)
  
• Monthly Retail Category Sales Goals
  
• Inventory management & Reporting of Retail Products according to established cadence
  
• Other projects as assigned
  
  

Skills/Requirements

• Curiosity and a desire for growth and a passion for design, architecture, materials, and creativity are a must.

• Minimum 2 years of administrative experience or 1-2 years of retail sales, (preferably with a luxury brand), design/building materials business, or events experience preferred.
  
• Education: Coursework in Interior Design or Business with a focus on Management or Marketing is preferred but not required. Candidates with a variety of educational backgrounds and experiences are encouraged to apply.
• Software: Must be comfortable with Windows operating systems and intermediate skills with MS Office suite are required. Experience with Salesforce or a CRM program is a bonus.
  
• Other skills: Candidate must possess demonstrated organizational and collaborative skills with high levels of verbal and written communication skills required.
• Exemplary customer service skills in support of long-term business development, and the ability to flex between a high volume of competing priorities. Goal-oriented individuals with a desire to achieve and surpass established job duties/targets do best in this role.

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Why Choose Kohler?
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.

About Us
It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com.  Kohler Co. is an equal opportunity/affirmative action employer.