Hiring a Prior Authorization, Certified Medical Assistant!

Job Description

This position involves working within a podiatry outpatient clinic connected to the hospital, which also includes supporting the wound care facility. The team seeks someone eager to learn and grow within the organization. The patient volume is approximately 120-150 patients monthly, depending on walk-ins and scheduled appointments.

Responsibilities

• Assist providers by rooming patients, obtaining blood pressure, documenting signs/symptoms, taking weight and temperature, and completing medical history documentation.
• Set up for and assist providers with miscellaneous tasks and tests, such as urinalyses, strep/flu/pregnancy tests, and other specialty practice-directed tests.
• Schedule tests, radiology exams, and appointments with specialists as requested. Enter all check-in/check-out information in the EMR and perform prior authorizations as needed. Notify office referral specialist when insurance referral is required.
• Assist providers with office exams and collect height, weight, BMI, and other pertinent information. Update immunization records.
• Perform phone triage, including patient medical questions, test results, medication refills, and call-backs to patients. Handle faxes/calls/transmit prescription refills as directed.
• Perform walk-in patient duties as needed, which may include triage, blood pressures, urinalyses, medication sample requests, and collecting patient history to relay to the provider.
• Function as a resource to visitors, providers, and staff by greeting everyone promptly and courteously. Communicate clearly and continuously support the Mission and Values of the organization.
• Perform additional duties as assigned by the Practice Administrator, practice site provider, and/or the VP of Physician Practices.
• Conduct all activities in compliance with applicable laws, regulations, standards, and policies, including Blood and Body Substance Precautions.

Essential Skills

• Active CMA (AAMA), RMA, or CCMA certification required.
• Successful completion and graduation from a recognized medical assistant training course or equivalent experience required.
• High School Diploma.
• An upbeat, positive, outgoing attitude and willingness to step in when needed to ensure consistent patient flow and positive interactions.
• Ability to stand for long periods.
• Reliability and a strong desire to be present daily.

Additional Skills & Qualifications

• 1+ year working as a CMA preferred.
• Experience with Cerner or other EMR systems preferred.

Work Environment

The position is onsite at the Pulmonology clinic located in Franklin, IN. The environment is temperature-controlled with easy access to parking. The team consists of 2 providers and 1 other MA, seeing approximately 125-160 patients a month. The work schedule is 8am-5pm, Monday through Friday, with an hour lunch break. There is no weekend work, and holidays are off. Minimal overtime is required. The clinic offers a friendly culture where staff members greet each other warmly, and there are events like food trucks and catered lunches. The clinic prioritizes patient care and provides a supportive environment for professional growth.