Healthcare Support Specialist

📍 Location: On-site | 🕒 Schedule: Monday–Friday, 8:00 AM–4:30 PM or 7:30 AM–4:30 PM

About the Role

We are seeking a proactive and detail-oriented Client Services Representative to serve as a vital link between our clients and internal call center teams. This role is ideal for someone with strong administrative skills, a customer-first mindset, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

• Professionally correspond with clients via phone, email, and fax
• Analyze and manage client accounts to resolve balance discrepancies
• Perform data entry, post payments, and process adjustments
• Request and review itemized bills from clients
• Verify insurance eligibility and inspect bankruptcy notifications
• Research and retrieve information from client portals
• Generate and deliver client-specific reports
• Provide administrative support to call center staff

Must-Have Qualifications

• 1+ year of experience in customer service or administrative roles
• Proficiency in Microsoft Office Suite, especially Excel
• Proficiency with 10-key data entry

Why Join US?

• Rapid growth with expanding opportunities
• Top-tier training and supportive leadership
• Stable work environment with reasonable expectations
• Team-oriented culture with daily collaboration
• Employee appreciation events and recognition
• Strategic focus on growing the Indianapolis office

Work Environment

• Business casual dress code
• Dedicated workstation and equipment provided
• First two weeks: 8:00 AM–4:30 PM for onboarding
• Must be flexible to support end-of-month processing as needed

Apply Today

Join a company that values your skills, supports your growth, and fosters a collaborative and respectful workplace. Be part of a team that’s making a difference every day.